Call Center Job Vacancies in Chandigarh

As a Customer Care Executive, you will be the first point of contact for our customers, providing support and assistance to ensure a positive experience. This full-time position is suitable for freshers and requires a minimum educational qualification of a 12th pass. You will work from the comfort of your home, contributing to our commitment to excellent customer service.**Key Responsibilities:**- **Handling Inquiries:** Address customer questions through phone calls, emails, or chat messages, ensuring all inquiries are resolved efficiently.- **Providing Solutions:** Listen to customer concerns and provide appropriate solutions, ensuring their satisfaction and building lasting relationships.- **Record Keeping:** Maintain accurate records of customer interactions in the system, helping to track issues and solutions for future reference.- **Feedback Collection:** Gather feedback from customers about their experiences and relay it to the team for continuous improvement.- **Product Knowledge:** Stay updated on company products and services to provide accurate information to customers.**Required Skills and Expectations:**You should have strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude and a willingness to help are essential, as customer service revolves around making the customer feel valued. Basic computer skills and familiarity with using various software systems are necessary to manage inquiries efficiently. You should also be able to work independently from home, demonstrating good time management and self-discipline. Empathy and patience are key traits that will help you respond to customer needs effectively.

We are looking for a dedicated Tele Caller to join our team in Chandigarh Sector 22. This is a full-time work-from-home position suitable for candidates with 0 to 5 years of experience. The ideal candidate will have completed at least the 12th standard.As a Tele Caller, your primary responsibility will be to communicate with potential customers over the phone. You will inform them about our products and services, answer their inquiries, and persuade them to consider our offerings.

We are looking for an Immigration Consultant to join our team in Sector 18. In this full-time role, you will help clients navigate the immigration process, ensuring they understand their options and meet all necessary requirements.**Key Responsibilities:**- **Assess Client Needs**: Evaluate clients' immigration situations by discussing their details and objectives, helping them identify the best pathways available.- **Prepare Applications**: Help clients complete immigration forms and gather necessary documents, ensuring all submissions are accurate and comply with regulations.- **Provide Guidance**: Advise clients on immigration laws and procedures, keeping them informed about any changes that may affect their applications.- **Follow Up with Authorities**: Communicate with immigration authorities on behalf of clients, tracking application status and responding to any inquiries.- **Maintain Records**: Keep detailed records of client interactions, applications, and outcomes to ensure accurate tracking and reporting.**Required Skills and Expectations:**Candidates should have a minimum of 1 to 5 years of experience in immigration consulting or a related field. A basic education of at least 10th pass is needed. Strong communication skills in both written and verbal forms are essential to clearly convey information to clients. You should be detail-oriented, with the ability to handle multiple cases simultaneously while ensuring accuracy. Good analytical skills will help you assess clients' needs effectively. A commitment to client service and a proactive approach in staying updated with immigration rules and regulations are also vital for success in this role.

As a Tele Caller, you will play a key role in reaching out to customers and promoting our services. This position is ideal for individuals who are enthusiastic about customer interaction and have strong communication skills. **Key Responsibilities:**- **Contacting Customers:** You will initiate calls to potential and existing customers to present our products and services, helping them understand our offerings.- **Sales Support:** Your role will involve explaining product features and benefits, answering customer queries, and guiding them toward making a purchase decision.- **Data Entry:** You will be responsible for updating customer information in our database, ensuring all records are accurate and up-to-date.- **Feedback Collection:** Collecting feedback from customers about their experience will help improve our services and offerings.- **Meeting Targets:** You are expected to meet daily and weekly call targets, contributing to the overall sales goals of the team.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills are essential for clearly conveying information and building rapport with customers.- **Listening Ability:** You should actively listen to customer needs and respond appropriately, ensuring a positive interaction.- **Basic Computer Knowledge:** Familiarity with basic computer operations is important for data entry and managing customer records.- **Problem-Solving Skills:** You should be able to handle customer objections or concerns and provide effective solutions.- **Team Player:** Collaboration with other team members to achieve common goals is an essential aspect of this role.

We are looking for an Immigration Counselor in Sector 17D, Chandigarh. This role is ideal for individuals passionate about helping others achieve their dreams of relocating abroad. You will guide clients through the immigration process, providing them with the necessary information and support.Key Responsibilities include:- Advising Clients: You will help clients understand the immigration process and requirements for various countries, ensuring they have the right information to make informed decisions.- Application Assistance: You will assist clients in completing their visa applications and other necessary documents, ensuring all paperwork is accurate and submitted on time.- Follow-Up: You will follow up with clients regularly to update them on their application status and address any questions or concerns they may have.- Keeping Updated: You will stay informed about changes in immigration laws and policies to provide accurate guidance to clients.Required skills and expectations:You should possess excellent communication skills, both verbal and written, to effectively interact with clients. Strong attention to detail is essential, as you will be handling sensitive information. Being organized and able to manage multiple cases simultaneously is crucial. A positive attitude and patience will help you support clients through sometimes stressful processes. Though experience is not mandatory, a willingness to learn and adapt to various immigration scenarios is expected. A high school diploma is required.

1) Handle inbound & Outbound leads 2) Follow up with interested candidates 3) Explain immigration services (study visa, tourist visa, etc)4) Generate and qualify leads for visa counselors5) Maintain daily call records and update CRM system6) Follow up with interested clients regularly

We are looking for a Calling Executive to join our team in Kharar. This is a full-time office-based position suitable for candidates with 0 to 1 year of experience and who have completed at least their 10th grade.**Key Responsibilities:**- **Conduct Outbound Calls**: Make calls to potential customers to provide information about our products and services, aiming to generate interest and sales.- **Handle Inbound Queries**: Respond to incoming calls from customers, addressing their queries, providing support, and ensuring a positive experience.- **Maintain Accurate Records**: Document all call interactions and customer information in our database to ensure accurate tracking and follow-ups.- **Follow Up with Leads**: Reach out to previous contacts who showed interest in our offerings, nurturing relationships, and promoting further engagement.- **Achieve Targets**: Work towards meeting set targets for call volume, sales conversions, and customer satisfaction, contributing to the teams overall performance.**Required Skills and Expectations:**- **Strong Communication Skills**: Ability to communicate clearly and effectively, both verbally and in writing.- **Customer Service Orientation**: A positive attitude towards helping customers and resolving their issues.- **Basic Computer Skills**: Proficiency in using computers and basic software applications for record keeping and reporting.- **Adaptability and Enthusiasm**: Willingness to learn and adapt in a fast-paced environment, with a positive approach to challenges.- **Team Player**: Ability to work collaboratively with other team members to achieve common goals. Candidates who are enthusiastic and motivated to develop their skills in a dynamic environment are encouraged to apply.

Key Responsibilities:Handle inbound calls from US customers professionallyResolve customer queries, complaints, and requests efficientlyProvide accurate information regarding products/servicesMaintain high customer satisfaction (CSAT) scoresDocument interactions in CRM systemsHandle escalations and critical cases

Key Responsibilities:Counsel students regarding courses, entrance exams, and career opportunities.Handle walk-ins, telephonic inquiries, WhatsApp chats, and online leads.Explain course structure, fees, batch details, and admission process.Follow up with prospective students for admissions.Maintain student database and inquiry records.Coordinate with marketing team for seminars and workshops.Support in organizing career counseling sessions and scholarship tests.Achieve monthly admission targets.Required Skills:Excellent communication & convincing skills.Good presentation and interpersonal skills.Basic knowledge of computer (MS Word, Excel).Positive attitude and target-oriented mindset.Ability to handle parents and students professionally.

We are looking for a motivated and dynamic International Telecallers to join our team. The chosen candidate will be responsible for reaching out to potential customers, addressing products info, and getting leads/orders . We are looking for someone who can effectively grab from clients and uphold healthy work relations with them.

Job Description Role: Lead Qualification Specialist The Lead Qualification Specialist will be the first point of contact for enquired leads and outreach leads. The role involves understanding client requirements, suggesting suitable elevator solutions, coordinating with the sales team, and ensuring a smooth transition from enquiry to proposal. Key Responsibilities: 1. Lead Engagement: Call and connect with enquired leads and outbound leads to understand their elevator requirements in detail. 2. Client Need Assessment: Gather information on site specifications, usage patterns, and budget to qualify the lead. 3. Product Recommendation: Suggest appropriate elevator models and specifications tailored to client needs. 4. Appointment Coordination: Schedule in-person meetings for the client with the respective sales team member. 5. Proposal and Estimation Preparation: Support in preparing preliminary proposals and cost estimates based on client discussions. 6. Sales Team Coordination: Collaborate closely with the sales team to ensure a smooth flow of information and timely follow-ups with leads.

Tele-calling and counseling

We are hiring immigration experienced tele callers for our immigration company.Candidate should have min 1 year experience in immigration field.Good salary package + incentivesDay ShiftMonday to Saturday working..Thanks and Regards HR Sonali7337675750

Calling the client

Innovative Solutions and Global Support Limited is seeking experienced and motivated CallCenter Representatives to join our fast-growing support team in Panchkula. Our companyprovides essential backend and technical support services for the trucking industry, including ELD(Electronic Logging Device) assistance for drivers across the United States.This is a full-time position operating 24/7, with employees working in rotational 8 to 9 hour shifts.Youll play a vital role in delivering high-quality customer service to truck drivers, dispatchers, andback-office teams.Key Responsibilities: Answer incoming calls from truck drivers and other stakeholders related to ELD usage,technical issues, and general support. Provide accurate, prompt, and courteous assistance using internal tools and resources. Create and update support tickets in our CRM system. Collaborate with team members to resolve issues efficiently and escalate when needed. Perform other back-office support tasks as assigned by supervisors. Maintain a professional and customer-focused attitude at all times.Interested Candidates can get in touch with me on +91 (0) 9875923281

We are Looking for Tele Caller Counselor Customer-friendly Immigration Executive to Join Our Travel Company. the Ideal Candidate Should Be Confident, Professional, and Passionate About Helping Customers with Travel Planning, requirementsminimum Qualification: 12th Pass / Graduatebasic Computer Knowledge Experience in Immigration Industry is An Advantage (freshers Can also Apply)ability to Work Independently and Manage Tasks Efficientlysalary Based On Experienceincentives + Bonusesfriendly Work Environment

Key Responsibilities:1. Making outbound calls: The Telecaller Executive will be responsible for making outbound calls to potential customers to promote products or services.2. Handling customer inquiries: They will need to handle customer inquiries and provide relevant information about the products or services offered.3. Cold calling: The role will involve making cold calls to generate leads and set up appointments for the sales team.4. Meeting targets: The Telecaller Executive will be expected to meet daily, weekly, or monthly targets for call volumes and sales conversions.5. Maintaining records: They will need to keep accurate records of all calls made and customer interactions for future reference.Required Skills and Expectations:1. Excellent communication skills: The candidate must have strong verbal communication skills to effectively interact with customers over the phone.2. Outbound calling experience: Prior experience in outbound calling or telemarketing would be beneficial for this role.3. Negotiation skills: The ability to negotiate effectively with customers to close sales deals is important.4. Ability to work in a fast-paced environment: The candidate should be able to work efficiently in a fast-paced, target-driven environment.5. Good listening skills: The Telecaller Executive should have good listening skills to understand customer needs and concerns accurately.

Position OverviewWe are seeking a confident, energetic, and customer-focused Female Sales Executive to join ourgrowing fitness center in Panchkula. The ideal candidate will be responsible for generating leads,converting walk-ins, providing exceptional customer service, and promoting gym memberships andfitness programs.Key Responsibilities1. Sales & Lead Conversion- Handle walk-ins, phone inquiries, and online leads.- Conduct gym facility tours.- Convert prospects into memberships.- Maintain strong follow-up communication.2. Customer Relationship Management- Greet members and visitors professionally.- Build strong client relationships.- Address member concerns.3. Marketing & Promotion- Assist with promotions and events.- Promote personal training and group classes.- Support digital marketing (photos/videos) if required.4. Administrative Duties- Manage front desk operations.- Maintain accurate CRM records.- Ensure reception cleanliness.Required Skills & Qualifications- Female candidate, age 20 - 35 preferred.- Experience in sales/customer service (fitness preferred).- Excellent communication skills.- Professional appearance and attitude.- Basic computer and CRM knowledge.Personal Qualities- Energetic and fitness-oriented.- Strong interpersonal skills.- Target-driven and motivated.- Good multitasking ability.Salary & Benefits- Competitive salary.- Attractive incentives