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Outbound Calling Jobs

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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Surat
TELECOMMUNICATION CONVINCING POWER OUTBOUND CALL
Job Title: B2C Telecaller / Telecalling ExecutiveJob SummaryWe are looking for energetic and target-oriented B2C Telecalling Executives to join our growing team. The candidate will be responsible for making outbound calls to potential and existing customers, explaining our products/services, generating interest, following up with leads, and converting prospects into customers.Key Responsibilities Make outbound calls to prospective and existing customers. Explain company products/services clearly and professionally. Understand customer requirements and recommend suitable products/services. Generate leads and convert potential customers into sales. Follow up regularly with interested customers. Handle customer queries and provide accurate information. Maintain proper records of calls, leads, follow-ups, and sales. Achieve daily, weekly, and monthly calling and sales targets. Coordinate with the sales team for successful lead conversion. Maintain a positive and professional relationship with customers. Follow company calling scripts, processes, and quality standards.Requirements 12th pass or Graduate preferred. Freshers and experienced candidates can apply. Good communication skills in Hindi and/or English; knowledge of the local language is an advantage. Basic computer knowledge. Good convincing and interpersonal skills. Comfortable making a high volume of customer calls. Target-oriented and self-motivated. Ability to handle customer objections professionally.Experience 0-3 years of experience in telecalling, telesales, BPO, customer service, or sales preferred. Freshers with good communication and a positive attitude are welcome.Salary & Benefits Competitive salary based on experience and performance. Attractive incentives based on sales/target achievement. Performance-based growth opportunities. Training and product knowledge will be provided. Supportive work environment.Job Type Full-timeIdeal CandidateWe are looking for candidates who are confident, persuasive, hardworking, customer-focused, and comfortable working with sales targets.Apply NowInterested candidates can apply with their updated resume. Candidates who can join immediately or within a short notice period will be preferred.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Delhi
Outbound Calling Customer Retention
Here is a professional job description template tailored for the Customer Relationship Executive internship role based on the details selected on the page:Position OverviewRole: Customer Relationship Executive (Internship)Industry: Call Centre / BPO / ITES / LPOJob Type: Internship (Part-Time / Full-Time flexibility)Interview Type: TelephonicKey ResponsibilitiesHandle inbound and outbound customer calls professionally and efficiently.Address client inquiries, resolve complaints, and provide accurate information regarding products or services.Focus on customer retention by building positive, long-lasting relationships with clients.Maintain comprehensive and accurate records of customer interactions and transactions in the system.Coordinate with internal teams to escalate and resolve complex customer issues promptly.Desired Skills & QualificationsEducation: Minimum 12th Pass (Graduates/Undergraduates preferred).Core Competencies:Strong communication and interpersonal skillsActive listening and problem-solving abilitiesPatience and empathy when dealing with clientsPreferred Skills: Outbound Calling, Inbound Calls, Strategic Communication, and Customer Retention.
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  • 0 - 5 yrs
  • 1.3 Lac/Yr
  • Kanpur
Telecalling Outbound Calling Voice Process
GharLeads is hiring Telecallers - Work From Home, all over India. Boys and girls both can apply. This is a target based job. Work: call the real-estate leads given by the company, explain our projects to interested customers and fix follow-ups. Salary: Rs. 10,000 per month fixed. Day shift. Freshers welcome, any qualification. To apply, send your resume on WhatsApp: +91 7007972172 (70079 72172 / 7007-972-172 / seven zero zero seven nine seven two one seven two).
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  • 1 - 2 yrs
  • Hyderabad
DRA Executive Recovery Agent Collection Agent Recovery Operations Loan Officer Payment Collection Outbound Calling
WE'RE HIRING TELE-COLLECTION OFFICER (TCO) / SENIOR TCO Locations: Mumbai Chennai Hyderabad Employment Type: Full-Time Relevant Experience: Tele-Collections / Tele-Sales / Customer Service DRA Certification: Mandatory Key Responsibilities- Handle delinquent and pre-delinquent customer accounts through outbound calls.- Follow up on overdue payments and obtain Promise-to-Pay (PTP) commitments.- Understand customer concerns and provide appropriate assistance.- Maintain accurate customer information and call records in the CRM.- Achieve assigned collection, productivity, and quality targets.- Follow company processes, compliance guidelines, and call quality standards. Key Skills Tele-Collections & Debt Recovery DRA (Debt Recovery Agent) Certification Loan & Credit Card Collections Recovery Operations Tele-Sales & Customer Service Communication, Negotiation & Convincing Skills Interested candidates can share their updated CV: Email: Prathyusha.vandrangi@enfycon.com Contact: 7671061986 Please share this opportunity with candidates who may be interested!#Hiring #TCO #SeniorTCO #TeleCollections #DebtRecovery #DRA #CollectionsJobs #MumbaiJobs #ChennaiJobs #HyderabadJobs #Recruitment
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  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Noida Sector 132B
Real Estate Agent Real Estate Sales Real Estate Property Acquisition Real Estate Marketing Cold Calling BPO Non Voice Outbound Calling Residential Sales Convincing Power Target Achievement Negotiation Skills Basic Computer Skills
Handle incoming and outgoing calls with prospective customers.Generate leads and follow up with potential clients.Explain real estate projects, properties, pricing, and offers to customers.Schedule site visits and coordinate with the sales team.Maintain regular follow-ups with leads through calls and WhatsApp.Achieve assigned sales and lead-conversion targets.Maintain customer information and daily calling reports.Build and maintain good relationships with prospective clients.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power Cold Calling BPO Sales Customer Focus Call Center Basic Computers BPO Call Center Tele Marketing Telesales
Key ResponsibilitiesMake outbound calls to potential customers and clients.Handle inbound customer inquiries professionally and efficiently.Explain company products, services, and offers to customers.Generate and qualify leads for sales and business development teams.Follow up with prospective and existing customers.Maintain accurate records of calls, customer interactions, and follow-up activities.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when required.Update customer information in CRM or database systems.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nagercoil Kanyakumari
Outbound Calling Voice Process Basic Computer Skills Voice Support
Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when required.RequirementsGood communication skills in English or TeluguGood listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.
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  • 2 - 3 yrs
  • 2.0 Lac/Yr
  • Guntur
Negotiation Skills Motivating Skill Coordination Skills Outbound Calling Voice Process
Key ResponsibilitiesOutbound Calling: Dial potential customers from a provided database to pitch products, share offers, or perform cold calling.Inbound Handling: Answer incoming queries, resolve basic complaints, and provide accurate service details.Lead Generation: Qualify leads by asking relevant questions and scheduling follow-ups or appointments for field sales teams.Data Management: Log call outcomes, update customer details, and maintain accurate records in a CRM or Excel sheet.Target Achievement: Meet or exceed daily call volume, conversion rates, and sales targets
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  • 0 - 1 yrs
  • 18.0 Lac/Yr
  • Nawada Delhi
Outbound Calling Online Sales Inside Sales
Key Responsibilities: Outbound Calling: Make daily calls to pre-qualified leads, travel agencies, and fleet operators. Pitching & Presentation: Confidently explain ZustHire's data and documentation management packages to prospects. Lead Conversion: Offer prospects our Free Document & Fines Audit/Trial and move them down the sales funnel. Deal Closing: Convince and onboard fleet owners onto our monthly retainer/subscription model. Data Management: Maintain strict and clean daily calling logs and status reports using Google Sheets/Excel.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 48
Microsoft Excel Outbound Calling
Role & Responsibility: Call the candidates to explain the verification Process and for documents collection.Taking follow-ups from the candidatesTo ensure adherence to TAT and ProcessTo appropriately and timely communicate case needs requiring attention or action to respective ManagerThanks & Regards Shilpa 9220272047
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Airport Customer Service Associate Jobs For 10th Pass Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • South 24 Parganas
Outbound Calling Strategic Communication Customer Retention Inbound Calls Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Customer Service Associate to join our team in South 24 Parganas, India. This full-time position is ideal for individuals with little to no experience who are eager to start their careers in the airport industry.nnKey Responsibilities:nn1. Assist Passengers: Help travelers with check-in procedures, baggage handling, and flight information to ensure a smooth journey.n n2. Resolve Issues: Address customer inquiries and concerns promptly, providing solutions to enhance their travel experience.n n3. Maintain Airport Standards: Ensure cleanliness and organization in customer service areas, contributing to a welcoming environment.n n4. Collaborate with Teams: Work closely with airport staff and airline representatives to coordinate services and share important information with passengers.nnRequired Skills and Expectations:nnThe ideal candidate should possess strong communication skills and a friendly attitude, making it easy to connect with passengers from diverse backgrounds. Critical thinking skills are essential for promptly resolving issues as they arise. A strong team player with the ability to work in a fast-paced environment will excel in this role. Additionally, a commitment to providing excellent customer service is vital, as well as the willingness to learn and adapt to different situations. A minimum education level of 10th pass is required for this role. If you are ready to create positive experiences for travelers, we encourage you to apply.
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Telecaller Jobs For 10th Pass Freshers

Shanmukhasai Solutions Pvt Ltd

  • Fresher
  • 1.8 Lac/Yr
  • Female
  • Ameerpet Hyderabad
Outbound Calling Domestic BPO
We are seeking a dynamic and motivated Tele Caller to join our team in Ameerpet, Hyderabad. This is an excellent opportunity for freshers looking to kick-start their career in a supportive work environment.nnAs a Tele Caller, you will be responsible for reaching out to potential customers to promote our services, gather information, and maintain customer relationships. Your role involves making outbound calls, addressing customer queries, and documenting interactions accurately.nnKey Responsibilities:n- Make Outbound Calls: Engage with potential customers to explain our services and capture their interest.n- Answer Queries: Respond to customer questions effectively and provide information to help them make decisions.n- Update Records: Maintain accurate records of customer interactions and feedback.n- Follow Up: Contact leads regularly to nurture relationships and encourage conversions.nnRequired Skills and Expectations:nWe are looking for candidates who possess excellent verbal communication skills, as this is essential for effective customer interaction. A positive attitude and a willingness to learn are crucial to excel in this role. Since this is a full-time position based in the office, candidates must be comfortable working in a team environment. Female candidates who have completed at least the 10th grade are encouraged to apply, especially if they are freshers eager to develop their career in customer service.
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon Sector 18
Domestic BPO Outbound Calling Tele Caller Tele Counselor
Job Responsibilities:Make outbound calls to students and explain available courses.Understand students' interests and provide relevant course information.Invite interested students for free career counselling sessions.Follow up with students regarding their visit and interest.Maintain regular follow-ups and update student details.Key Skills:Telecalling Tele Sales Outbound Calling Lead Generation Customer Communication Follow-up English Communication
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  • 0 - 3 yrs
  • Kanyakumari
Tele Caller Microsoft Excel Motivating Skill Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills Cold Calling Convincing Power English Computer Skills Typing Skills PEROBLEM SOLVING Good Communication Skills
ONLY INDIAN CANDIDATES APPLY -FEMALE MALE HINDI SPEAKING MUST Make outgoing calls to customers/candidatesExplain company services and job opportunitiesHandle customer enquiries and follow-upsMaintain call details and customer recordsCoordinate with the office teamAchieve daily calling targetsFreshers can apply
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Surat
Outbound Calling Inside Sales B2B Sales Negotiation Skills
Experience: FresherWe are seeking a motivated person join our dynamic team. The ideal candidate will possess strong communication skills.Skills:Excellent communication skills, both verbal and written.Proven experience in lead closure and nurturing prospects.Ability to identify potential clients and understand their needs.Key Responsibilities:Develop and maintain relationships with clients to drive sales.Prepare and deliver presentations to potential clients.Employ distributors by phone to boost salesCollaborate with marketing to optimize lead generation strategies.Qualifications:Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.
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  • 0 - 1 yrs
  • 0.9 Lac/Yr
  • Noida
Basic Computer Telecommunication Outbound Calling Basic Computers Convincing Power Negotiation Skills Voice Process
We are looking for a dedicated Calling Executive to join our team in Noida. This is a full-time position ideal for candidates with minimal work experience, who have completed at least 10th grade. As a Calling Executive, you will play a vital role in our communication efforts.nnKey Responsibilities:nn1. Customer Interaction: Make calls to customers to provide information about our products and services. You'll be the first point of contact, so clear communication is essential.nn2. Lead Generation: Identify potential customers and gather relevant information, helping the sales team to follow up on leads effectively.nn3. Feedback Collection: Engage with customers to collect feedback on products and services, which will help improve our offerings.nn4. Data Management: Maintain accurate records of calls made, customer interactions, and other relevant data to support our operations.nn5. Team Collaboration: Work closely with colleagues and report any challenges faced during calls to ensure a smooth workflow.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, enabling them to convey information clearly and effectively. Basic computer skills are important for data management tasks. A proactive attitude, along with the ability to work in a team, is expected. We are looking for individuals who are eager to learn and grow within the company. As this role is office-based in Noida, punctuality and reliability are crucial to success.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 63
Lead Generation Inside Sales Outbound Calling Tele Sales Telesales Sales
Join our team as a Telesales Executive in Noida Sector 63. This is an exciting opportunity for individuals who are eager to start their career in sales. You will communicate with potential clients, promoting products and services effectively.nnKey Responsibilities:nn1. Outbound Calling: Make outbound calls to potential customers, explaining product benefits and answering questions to generate interest.n2. Lead Generation: Identify and qualify leads through effective communication and understanding of customer needs.n3. Customer Relationship Management: Maintain records of interactions with customers, ensuring follow-up as needed to nurture potential leads.n4. Sales Target Achievement: Work towards achieving daily and monthly sales targets as set by the management.n5. Feedback Collection: Gather customer feedback to help improve services and products.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, with a clear and confident speaking style. A basic understanding of sales processes would be beneficial. Attention to detail is essential for maintaining accurate records and achieving sales goals. The ideal candidate should be motivated, enthusiastic about sales, and willing to learn. Since this is an office-based role, punctuality and professionalism are expected at all times. Applicants must be male and should have completed their 12th-grade education. Freshers with a strong desire to succeed in the telesales field are encouraged to apply.
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  • Fresher
  • Female
  • Ganesh Nagar Vistar Jaipur
Motivating Skill Outbound Calling
We are seeking a dedicated and enthusiastic Tele Caller to join our team in Ganesh Nagar Vistar, Jaipur. This full-time position is ideal for fresh female candidates who have completed their 12th grade and are eager to start their career in a dynamic work environment.In this role, you will primarily be responsible for making outbound calls to potential customers, providing them with information about our services, and addressing their inquiries. You will also maintain accurate records of each call and follow up with leads when necessary. Your goal will be to generate interest and assist the sales team in achieving their targets.Key responsibilities include:- Making Outbound Calls: You will initiate calls to potential customers, presenting our offerings and engaging them in conversation about their needs.- Customer Interaction: It is essential to listen to customer queries and provide thoughtful responses, ensuring a positive experience.- Record Keeping: You will maintain detailed logs of calls made, customer information, and follow-ups to help the team track leads effectively.- Reporting: Regular updates on call outcomes and customer feedback will be expected to refine our approach.The ideal candidate should possess strong communication skills, a pleasant phone demeanor, and the ability to work efficiently in a team. A good command of the local dialects can enhance your effectiveness in engaging with customers. A self-motivated attitude and the willingness to learn will contribute to your success in this role.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Chennai
Voice Process Marketing Communication Outbound Calling Motivating Skill
We are seeking a dedicated Tele Caller to join our team in Chennai. This full-time position is suitable for fresh graduates or those with minimal experience, providing an excellent opportunity to start a career in telemarketing. The role requires a female candidate who is motivated and eager to succeed while working from home. nnKey Responsibilities:nn1. Conducting Calls: You will be responsible for making outbound calls to potential clients, introducing our services, and generating interest in our offerings.nn2. Customer Interaction: Engage with customers in a friendly and professional manner, answering their queries, and providing information to assist them in making informed decisions.nn3. Data Management: Maintain accurate records of calls made, customer interactions, and feedback to ensure effective follow-up and reporting.nn4. Meeting Targets: You will work towards achieving daily and monthly targets set by the management, which may include the number of calls made or leads generated.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent verbal communication skills. A pleasant phone manner and the ability to engage with potential clients are crucial. Candidates should be self-motivated, organized, and willing to learn. Basic computer skills are necessary for managing data and following up with customers. A positive attitude and the ability to handle rejection gracefully will be important for success in this role.
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  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Manimajra Chandigarh
Outbound Calling Convincing Power Cold Calling Customer Focus Basic Computers Tele Marketing Negotiation Skills
Responsibilities:- Calling and follow-up with existing clients & distributors- Generate new business leads and enquiries- Develop PCD Pharma franchise clients- Maintain client relationships and regular follow-ups- Achieve monthly sales targets- Maintain daily calling and sales reportsRequirements:- Female candidates preferred- 1-2 years relevant experience in Pharma/PCD/Telecalling/Sales- Good communication skills- Confident, target-oriented and result-driven- Basic computer knowledge Location: Manimajra, Chandigarh Timing: 10:00 AM - 6:30 PM Salary + Performance Incentives
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.
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Telesales Executive (1-2 Years)

Impact Hr & Km Solutions

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Nashik
Marketing Outbound Calling Marketing Communication Online Sales KPO Lead Generation Interpersonal Skills Domestic BPO Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice
Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.
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BPO Telecaller - Nashik

Impact Hr & Km Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling
Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.
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Airport Customer Service Associate - Full Time - Freshers

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kishanganj
Outbound Calling Strategic Communication Customer Retention Inbound Calls Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Kishanganj, Bihar, where you will be the friendly face helping travelers have a pleasant experience at the airport.nnAs an Airport Customer Service Associate, your primary responsibility will be to assist passengers with their needs, ensuring a smooth travel process. You will provide information about flight schedules, gate changes, and any other inquiries. Handling ticketing and boarding procedures is also part of your role. You will assist passengers with check-in and baggage claims, offering support and resolving issues as they arise.nnTo succeed in this role, you should have excellent communication skills, both verbal and written, as you will interact with diverse travelers. You must be customer-focused, displaying patience and understanding, even in stressful situations. Being a team player is essential, as you will work closely with other staff members to ensure a seamless operation. nnAn eye for detail and the ability to multitask are important, as you will often manage several requests at once. Basic computer skills are required for tasks such as checking bookings and updating passenger information. nnIf you are ready to embark on an exciting career and enjoy working in a fast-paced environment, we encourage you to apply for this rewarding position.
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Airport Customer Service Associate Fresher

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Murshidabad
Outbound Calling Strategic Communication Customer Retention Inbound Calls Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nJoin a dynamic team as an Airport Customer Service Associate in Murshidabad, India. This role is perfect for individuals who enjoy helping others and thrive in a fast-paced environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with passengers at the airport, providing information and assistance regarding flights, boarding procedures, and services available.nn2. Handling Queries: Address customer concerns and inquiries effectively, ensuring a positive travel experience for all passengers.nn3. Coordinating Services: Work closely with various departments to facilitate smooth check-in processes and ensure timely departure of flights.nn4. Maintaining Professionalism: Uphold the company's standards by presenting a friendly and professional demeanor at all times.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills to interact with customers and convey information clearly. A friendly attitude and strong problem-solving abilities are essential to address passenger concerns effectively. Attention to detail is important to ensure that all processes run smoothly. Applicants should be willing to work full-time at the office, demonstrating a commitment to delivering high-quality customer service. Finally, a minimum educational qualification of passing the 10th grade is required, with no prior experience necessary. This position offers an exciting opportunity to start a career in the aviation industry and support travelers.
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Freshers & Experience || Full Time || Airport Customer Service Associate

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Outbound Calling Strategic Communication Customer Retention Inbound Calls Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
SHARE YOUR RESUME 8282965559nAs an Airport Customer Service Associate, you will be the first point of contact for passengers at the airport, providing exceptional service and support. This role is perfect for individuals looking to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Greet passengers warmly and assist them with check-in, boarding, and any inquiries. Ensure they have a smooth and pleasant experience from arrival to departure.nn2. Issue Resolution: Address and resolve passenger concerns or complaints effectively and efficiently, ensuring a satisfactory outcome.nn3. Flight Information: Provide accurate flight information, including delays and gate changes, helping passengers stay informed during their journey.nn4. Safety and Compliance: Adhere to safety protocols and airport regulations while assisting passengers, ensuring a secure environment for everyone.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, enabling them to interact clearly and positively with passengers from diverse backgrounds. Patience and problem-solving abilities are essential to handle various customer concerns. A good sense of teamwork is necessary, as you will collaborate with colleagues to enhance the overall passenger experience. Punctuality and reliability are crucial, as the role requires consistent attendance in a fast-paced airport environment. A background in customer service, even if minimal, is advantageous but not mandatory, as this role welcomes individuals with a passion for delivering excellent service.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Tirunelveli
Microsoft Excel Marketing Communication Voice Process Outbound Calling
We are seeking a motivated and friendly Female Tele Caller to join our team in Tirunelveli. This is a full-time position that allows you to work from home. The ideal candidate will be responsible for communicating with potential customers, providing information about our services, and assisting in lead generation.nnKey Responsibilities:nn1. Customer Communication: Reach out to potential customers via phone calls to introduce our products and services. Maintain a polite and helpful tone to create a positive impression.nn2. Information Gathering: Collect relevant information from prospective clients and accurately record it in our database for future reference and follow-up.nn3. Lead Generation: Identify and qualify potential leads by engaging with callers and understanding their needs. Schedule appointments for further discussions with the sales team.nn4. Customer Support: Address customer inquiries and provide necessary information about services. Ensure customer satisfaction by resolving any issues that may arise during the conversation.nn5. Reporting: Maintain daily records of calls made, responses received, and potential leads generated. Provide reports to the supervisor as needed.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills, both verbal and written. A friendly and approachable demeanor is essential for engaging with customers effectively. The ability to work independently from home and manage time efficiently is necessary. Previous experience is not required, making this an excellent opportunity for freshers eager to begin their career in tele-calling.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Marthandam Kanyakumari
Voice Process Outbound Calling Basic Computer Skills Domestic BPO
Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when requiredRequirementsGood communication skills in English or Telugu.Good listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.
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