We are looking for a Telecalling Executive to join our team in OMR. The ideal candidate should have 2-3 years of experience and hold a degree in B.C.A, B.B.A, or a vocational/professional course. This full-time position is office-based, and we are specifically seeking female applicants.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers to inform them about our products and services, maintaining a friendly and professional tone throughout the conversation.- Manage Customer Inquiries: Address queries from customers effectively and provide them with accurate information, ensuring a positive experience that encourages further engagement.- Maintain Call Records: Document details of each call, including customer feedback, inquiries, and outcomes, to help track progress and improve service quality.- Follow Up on Leads: Reconnect with potential customers who have shown interest in our offerings, reinforcing our commitment to customer satisfaction and support.- Achieve Targets: Work towards meeting daily and monthly call volume and sales targets as set by the management, showcasing dedication and commitment to quality service.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and the ability to engage customers effectively. Strong listening skills are essential to understand customer needs and respond appropriately. A good command of English and any additional language will be an advantage. Proficiency in using basic computer applications is necessary for maintaining records and data entry. The candidate should demonstrate a strong willingness to learn, adapt to feedback, and remain goal-oriented in a fast-paced environment.