Interview For Customer Relationship Executive || B.A - Freshers

Customer Relationship Executive (CRE)

Job Summary

The Customer Relationship Executive manages client interactions, resolves queries, and ensures customer satisfaction throughout the service lifecycle.

Key Responsibilities

€¢ Handle inbound and outbound customer calls

€¢ Address client inquiries and provide accurate information

€¢ Maintain customer records in CRM systems

€¢ Follow up with clients regarding services, payments, and documentation

€¢ Coordinate with internal departments to resolve issues

€¢ Maintain long-term relationships with customers

€¢ Prepare Customer Data sheet

€¢ Loan File Shorting

€¢ Maintain Data sheet in Excel

€¢ Help in login process

Required Skills & Qualifications

€¢ Bachelor€™s degree in any discipline

€¢ Excellent communication and interpersonal skills

€¢ Basic computer knowledge

€¢ Problem-solving and conflict resolution abilities

€¢ Prior customer service experience preferred

€¢ Freshers and Experienced both can apply

Salary & Benefits

€¢ Salary for freshers 8k to 10k

€¢ Salary is Negotiable for Experienced Candidates

Job Location

€¢ Bhubaneswar

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  Graduate (B.A, B.Com)

• Role

  Customer Relationship Executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  2nd floor, Biraja Complex, opposite of Ekamra Cinema Hall, Bomikhal, Bhubaneswar