Call Center Executive Job Vacancies in Odisha

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

Immediate hiring for Bengali speaking and computer familiar candidates for 2 months contract. Get hired immediately and earn between 15-20k per month depending on your call centre experience at Bhubaneshwar office.

Job Title: Call Center ExecutiveLocation: BhubaneswarDepartment: Customer ServiceJob Summary:The Call Center Executive will be responsible for handling customer inquiries, resolving customer complaints, and providing information about products and services. The role involves managing a large volume of inbound and outbound calls in a timely manner, following communication scripts, and ensuring excellent service standards.Key Responsibilities:1. Handle Inbound and Outbound Calls:Manage large amounts of inbound and outbound calls in a timely manner.Follow communication scripts when handling different topics.2. Customer Service:Identify customers needs, clarify information, research every issue, and provide solutions.Resolve customer complaints, providing appropriate solutions and alternatives within the time limits.3. Product Knowledge:Maintain a thorough knowledge of the company's products and services.Keep up to date with product and service information and updates.Qualifications:High school diploma or equivalent; a degree in a related field is a plus.Skills:Strong organizational skills and attention to detail.

Responsibilities:1. Make outbound calls to potential customers to generate sales leads.2. Follow up on leads and set appointments for sales team.3. Effectively communicate product information and benefits to customers.4. Maintain a high level of professionalism and customer service during all interactions.5. Keep detailed records of calls and customer information in CRM system.6. Meet or exceed sales targets and quotas.7. Collaborate with team members and other departments to ensure customer satisfaction.8. Handle customer complaints

It's a telecaller job

A Customer Care Executive is responsible for handling customer queries, resolving complaints, and providing information about products and services. Their primary goal is to ensure customer satisfaction and maintain a positive relationship between the company and its clients.1. Customer Support2. Issue Resolution3. Sales and Retention4. Data Management & Reporting5. Adherence to Policies

sales manager, executive,

We have vacant of 25 Call Center Executive Jobs in Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, B.A, B.Ed, B.Tech/B.E Skill calling executive, calling executive etc.,

Job: Call Centre executive- Talking to Customer politely - Do not Rude Behave to customer- Good work is the Rout of Promotion

We have vacant of 20 Tellecaller Jobs in Keonjhar, Odisha,Kendujhar, Odisha,Tellecaller,Call Center Executive,team leader, for Freshers Educational Qualification : B.B.A, Post Graduate Diploma, M.B.A/PGDM Skill Tellecaller,Call Center Executive,team leader etc.

The job is to reach out to various customers over phone, explain to them the product & features and deliver value to the customers.

Calling on the leads provided by the team. Presenting the project specifications and addressing their queries. Schedule the site visit after giving a brief about the project. Maintain good relationships with customers and promote the product's uniqueness.

Job Openings for 15 Field Associate Jobs for Freshers in Haryana,Delhi,Ludhiana,Guwahati,Sikkim,Cuttack,Malda,Varanasi,Chandigarh,Faridabad having Educational qualification of : Higher Secondary, Secondary School, Vocational Course.

We are looking for 199 Bpo Telecaller Posts in Bhubaneswar with deep knowledge in Telecaller and Required Educational Qualification is : Higher Secondary

Keep update product knowledge.Should be Computer Knowledge.Team Handling

Job Openings for 2 tele caller executive female Jobs for Freshers in Budharaja Sambalpur having Educational qualification of : Higher Secondary, Other Bachelor Degree, B.Com with Good knowledge in good communication skills etc.

Description-We are looking for people who are result-oriented who can drive the admission process for one of the reputed organizations in India.Earning- UnlimitedSkills needs:- Smart & intelligent- Good communications skills- Problem solver

Location Work from HOME for now.Head office is based out of We work Chromium, Powai, Mumbai. Working days: 5.5 working days with rotational 1.5 days off (not on Saturday and Sunday)Shifts (subject to change): Operational hours will be from 11 AM to 9 PM, with 1 hour breakJob Summary ? Calling potential customers? Carrying out product demonstration? Follow up on existing prospects and identify new potential prospects? Extend support to potential customersRequired Qualification and Experience? Education: A bachelors degree is required.? Minimum 6 months of experience in calling profile/ pre-sales experience is required? Experience: 1-2 years experience in a calling profile is preferred.? Overall experience must not be more than 2 years.? Have excellent communication skills in English and Hindi.Salary: 3-3.5 lakhs per annumIncentives: upto 10,000 INR per month basis performanceBenefits: Health Insurance, Reimbursement of Mobile bill and Internet billPlease Note: Due to COVID-19 lock down restrictions we are making candidates join remotely. Please ensure if all the candidates have Android mobile phone (version 7+), Laptops or Desktop with web cam and headset (with mic) along with Broadband connection. Phone and internet bills will be reimbursed as per the policy.About Founder: Karan Bajaj, Ex-Discovery CEO

We have vacant of 20 Telecaller Jobs in Keonjhar, Odisha,Kendujhar, Odisha,Tellecaller,Computer / Data Entry Operator / COPA,DATA ENTRY COMPUTER,Call Center Executive,Call Center Manager, for Freshers Educational Qualification : B.B.A, M.B.A/PGDM Skill Tellecaller,Computer / Data Entry Operator / COPA,DATA ENTRY COMPUTER,Call Center Executive,Call Center Manager etc.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756

We are looking for a dedicated and friendly Call Center Executive to join our team in Bhubaneswar. This role requires effective communication skills and a commitment to providing excellent customer service.**Key Responsibilities:**- **Handling Incoming Calls:** Receive and respond to customer inquiries, providing accurate information and assistance to ensure customer satisfaction.- **Resolving Issues:** Address customer complaints and concerns efficiently, aiming for quick and effective resolutions that meet customer needs.- **Maintaining Records:** Keep detailed records of customer interactions, using our systems to document calls, issues, and resolutions for future reference.- **Providing Product Information:** Educate customers about our products and services, helping them understand features and benefits to enhance their experience.- **Following Up with Customers:** Proactively reach out to customers to check on their satisfaction and ensure that any issues were resolved satisfactorily.**Required Skills and Expectations:**- **Communication Skills:** Must have excellent verbal communication abilities to interact effectively with customers and colleagues.- **Problem-Solving Skills:** Ability to think quickly and tackle issues as they arise while maintaining a positive attitude.- **Basic Computer Skills:** Familiarity with computers and ability to learn new software quickly for record-keeping and customer management.- **Team Player:** Willingness to work collaboratively with other team members and contribute to the overall success of the call center.- **Attention to Detail:** Careful attention to detail is necessary for accurately documenting customer interactions and following company procedures. This is a full-time position that requires working from the office, making it essential for candidates to be local to Bhubaneswar.