Voice Process Jobs

Job SummaryWe are looking for enthusiastic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries professionally over phone calls.Key Responsibilities- Handle inbound and outbound customer calls from international customers.- Provide accurate information and resolve customer queries professionally.- Understand customer concerns and provide appropriate solutions.- Maintain a high level of customer satisfaction through effective communication.- Handle customer complaints, escalations, and service-related issues.- Maintain accurate customer records and update details in the CRM system.- Follow company policies, quality standards, and call-handling procedures.- Achieve daily, weekly, and monthly performance targets.- Ensure proper follow-ups and timely resolution of customer issues.Required Skills- Excellent verbal and written communication skills in English.- Good accent clarity and fluency in English.- Strong listening and problem-solving abilities.- Ability to handle customer objections and challenging situations.- Basic computer knowledge and familiarity with MS Office.- Knowledge of CRM tools is an added advantage.- Ability to work in rotational/night shifts.- Good interpersonal skills and a positive attitude.Eligibility Criteria- Any Graduate / Undergraduate.- Freshers and experienced candidates can apply.- Prior experience in International Voice Process / BPO / Customer Support is preferred.- Must be comfortable working in night shifts.

Hiring Now - BPO Non-Voice / Data Entry Job Location: Coimbatore, Tamil NaduJob Role: Non-Voice Process / Data Entry ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredBasic computer knowledgeTyping skills and data entryMS Word and MS Excel basicsGood attention to detailBasic English reading and writingAbility to work accurately and meet targets Job ResponsibilitiesEnter and update data in the company systemVerify information and maintain accuracyHandle emails and documentationMaintain records and complete assigned tasks on time Work Location: Coimbatore Contact Number: 9043326222Interested candidates can contact us for more details and application information. Freshers are welcome to apply!

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

WE ARE HIRING - UK LIFESTYLE SURVEY EXECUTIVECompany: Mahe Technologies Pvt. Ltd.Location: Golpark, Gariahat, KolkataExperience: 6 Months - 3 YearsSalary: 15,000+ (Based on experience)Shift: 1 PM - 10 PMWorking Days: Monday-Friday + Alternate Saturday OffWork Mode: Work from OfficeRequirements:- Previous UK Lifestyle Survey experience is mandatory.- Excellent English communication skills are a must.- Only candidates with specific Lifestyle Survey experience are eligible.- International outbound BPO experience is required.Job Responsibilities:- Conduct outbound calls for UK Lifestyle Survey campaigns.- Communicate professionally with UK-based customers.- Follow survey scripts and maintain accurate records.IMPORTANT: Candidates without prior Lifestyle Survey experience will NOT be considered. Experience in other BPO processes alone is not sufficient.Interested candidates can share their updated resumes.HR: Sana KhatoonEmail: sanakhatoon1402@gmail.comContact: 8282914404 / 8585894046

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

Position: Telecaller / Telesales ExecutiveOpenings: Multiple (Across all locations)Work Locations: Malad, Virar, Mulund, Kalyan, and DombivliJob Type: Full-TimeSalary (In-Hand): 10,000 - 30,000 per month (Depending on interview performance, experience, and the specific process/domain)Incentives: Uncapped Performance-Based Incentives (Earn as much as you want based on conversions/targets)We are actively looking for energetic, confident, and target-driven Telecallers to join our expanding teams across Malad, Virar, Mulund, Kalyan, and Dombivli. In this role, you will act as the voice of our organization, connecting with prospective customers, pitching our products or services, managing inquiries, and converting leads into sales opportunities.Both freshers looking for a strong career start and experienced candidates from BPO, finance, real estate, or sales backgrounds are welcome to apply.

Key ResponsibilitiesTaxation & Statutory ComplianceGST & TDS Management: Prepare, review, and file monthly/quarterly GST returns (GSTR-1, GSTR-3B), manage GSTR-2B input tax credit (ITC) reconciliations, and handle TDS calculations and quarterly filings.Income Tax Support: Assist in gathering financial data and drafting Income Tax Returns (ITR) for corporate clients, partnership firms, and individuals.Auditing & Financial FinalizationAudit Execution: Lead and execute statutory audits, tax audits, internal audits, and physical stock verifications for corporate clients or factory entities.Ledger & Account Finalization: Conduct thorough general ledger reviews, perform bank reconciliations, and assist in compiling trial balances, profit & loss accounts, and balance sheets.Bookkeeping & MIS ReportingDay-to-Day Accounting Supervision: Monitor and verify daily accounting entries, purchase/sales registers, and expense vouchers recorded in Tally Prime / ERP systems.Financial Dashboards: Prepare weekly/monthly MIS reports, cash flow summaries, and accounts receivable/payable aging schedules in MS Excel.

Hiring Part-Time Data Entry Operators! We are looking for individuals with a good knowledge of both Hindi and English to handle basic data entry tasks. This role offers completely flexible working hours, allowing you to work at your convenience, though a minimum dedication of 4 to 5 hours per day is required. You can easily complete all tasks using either your mobile phone or a laptop from the comfort of your home. If you are detail-oriented and seeking a flexible remote opportunity, apply now to join our team today!

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

We are seeking a part-time Data Entry Executive who will have the flexibility to work from home with a minimum commitment of 4-5 hours daily. The ideal candidate should be fluent in both Hindi and English, possessing strong typing skills and attention to detail.Key responsibilities include accurately entering and updating data in various systems and maintaining data integrity. The Data Entry Executive will also review documents for accuracy and completeness, ensuring that all information is correctly recorded. Additionally, the candidate may be required to organize and manage files and documents systematically.Candidates should have completed their 12th grade and have a typing speed that allows for quick and accurate data entry. Excellent communication skills in both Hindi and English are essential for effective collaboration. Familiarity with data management software and proficiency in using a computer or laptop are required. As this is a remote position, candidates must have a reliable internet connection and a suitable workspace.The work schedule is flexible, allowing you to arrange your hours according to personal preferences, making this a great opportunity for individuals seeking part-time work. Strong organizational skills, the ability to multitask, and a commitment to meeting deadlines are highly valued. This role is perfect for individuals looking to start their careers in data management or those with 0-2 years of experience.

We are seeking a dedicated Chat Support Executive to join our team in HSR Layout, Bangalore. This full-time position is ideal for individuals with 1-2 years of experience who are passionate about providing exceptional customer service through chat communication.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through live chat, addressing their inquiries and providing accurate information to resolve issues effectively.nn2. Problem-Solving: Recognize and understand customer problems quickly, providing solutions or guidance to enhance their experience.nn3. Documentation: Maintain accurate records of customer interactions and feedback, ensuring that all relevant information is captured for future reference.nn4. Team Collaboration: Work closely with team members and other departments to escalate complex issues and ensure timely resolutions for customers.nn5. Feedback Implementation: Gather customer feedback and collaborate with the team to identify areas for improvement in service delivery and product offerings.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and possess strong written communication skills. Attention to detail is crucial, as is the ability to manage multiple chats simultaneously. The ideal candidate will be customer-focused, with a friendly and professional demeanor, and the ability to work efficiently in a collaborative team environment. A positive attitude and willingness to learn are essential qualities for success in this role.

As a Telecaller, you will be responsible for contacting customers with overdue loan or credit account payments. Your role will focus on understanding payment-related concerns and communicating repayment obligations. You will encourage timely payments through professional and ethical communication.Your key responsibilities include reaching out to clients with unpaid balances on their financial accounts, addressing their queries, and providing information about payment options. You will also work to create a supportive environment that promotes clear communication regarding payment responsibilities.To excel in this role, you should possess strong verbal communication skills, demonstrate empathy, and be able to handle customer inquiries effectively. Additionally, you should be detail-oriented and organized, as maintaining accurate records of conversations and customer responses is crucial. Familiarity with standard office software and telephony systems will be advantageous.Required qualifications include a minimum of a high school education (12th pass) and a commitment to working full-time in an office setting. This position is specifically open to female candidates. You will be expected to work during regular office hours, adhering to the companys schedule. The work location is based in Agra, India. This role does not require any travel, fieldwork, or additional certifications. If you are looking for an opportunity to develop your skills in customer communication and financial services, this position may be a great fit for you.

Greeting From Vishakan Placement Service Hiring Voice Process/Telecaller (Telugu/Kannada/ Tamil ) in our Branded Matrimony Office. Industry: Matrimony Fresher Candidate Experience: 06 Month -12 Month (Relevant Exp in Telecaller/Telesales/ outbound call sales) Skills : Good in English/ Communication skills / Typing / Basic Computer skills/ convince skills/ Outbound call lead generate. BANGALORELanguages: English + Kannada / Telugu / TamilOpen Positions:25Eligibility:HSC Pass / GraduatesAge: 22-34 yearsMinimum 1 year of experience in Customer Service / RenewalsSalary: 18,000-22,000 take-home, based on last drawn salaryShift Timings:Female: 10:00 AM - 7:00 PMMale: 12:00 PM - 9:00 PMWeek Off: 2 rotational weekdays off (Monday-Friday)ROLE 2: PRODUCT ADVISOR - TELECALLING SALESBANGALORELanguages: English + Kannada / TeluguOpen Positions: 25Eligibility:HSC Pass / GraduatesMinimum 1 year of experience in Telesales / Telemarketing / Collections / Upselling / RenewalsSalary: 17,000-20,000 take-home + attractive incentivesShift: 10:00 AM - 7:00 PMWeek Off: 1 rotational weekday off100% work from Office/ Direct Office work Interview Process: Walkin interview- HR round- Client interview Immediate Joiner Work Location: 5th Block, Koramangala, Bangalore - 560034Interested For Job Please Call Immediately will schedule interview walkin call/whatapp : Vishakan Placement Service HR Pradeep +91 9551952508

Hiring Now - International Voice Process Location: Coimbatore, Tamil NaduJob Role: International Voice Process ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredGood English communication skillsFluency in spoken EnglishGood listening and customer-handling skillsBasic computer knowledgeProblem-solving abilitiesWillingness to work in rotational or night shifts Job ResponsibilitiesHandle international customer callsResolve customer queries professionallyProvide accurate information and supportMaintain customer satisfactionFollow company policies and achieve performance targets Job DetailsJob Location: CoimbatoreProcess: International Voice ProcessShift: Night / Rotational Shift, depending on the processOpenings: Freshers & Experienced Candidates Contact Number: 9043326222Interested candidates can contact us for more details and application information. Apply now and start your career in the international BPO industry!

We are seeking a dedicated Customer Service Representative to join our team in Kolkata. This full-time role requires a commitment to providing excellent support and assistance to our customers, ensuring their needs are met effectively.nnKey Responsibilities:n- Responding to Customer Inquiries: Address customer questions and concerns through various communication channels, ensuring clarity and satisfaction in every interaction.n- Problem Resolution: Identify and resolve customer issues efficiently, demonstrating empathy and patience while working towards a satisfactory solution.n- Product Knowledge: Maintain a strong understanding of our products and services to better assist customers and provide accurate information.n- Documentation: Keep accurate records of customer interactions and feedback to help improve service delivery and customer satisfaction.nnRequired Skills and Expectations:nCandidates should have 1 to 2 years of relevant experience in customer service and must have completed at least their 12th grade education. Strong communication skills in English and the local language are essential for effective interaction with customers. The ideal candidate will be compassionate, patient, and proactive in addressing customer needs. A positive attitude and the ability to work well in a team are also important, as this position requires collaboration with colleagues to enhance overall service quality. This role is office-based, so applicants must be willing to work from the office in Kolkata.

Greeting From Vishakan Placement Service !!!Urgent Requirement Telecaller (English-Tamil) -Personal Loan Process Position: Telesales Executive - Personal Loan Lead GenerationLocation:* Chennai Thoraipakkam OMR Qualification: HSC, Any Graduate or Degree DiscontinueEligibility:* Freshers candidates welcomePass-out: 2025-2026 EligibilitySkills: V4 Comm skills + Convincing skills Sales knowledge 0-6 Months BPO Exp(Sales/Service)Sales skills/ Call convincing skills /Quick learner/Ms-Office/Computer Skills/Typing /Target oriented Job with high incentive.Salary Details Tamil Process (100 Openings)* CTC: 21,000* In-Hand: 15,978 + Incentives* Without CTC: 18,000 Take Home + IncentivesShift Timing: 9:30 AM - 6:30 PMWeek Off: Sunday (Fixed)EligibilityTamil: Only V4 Skill Set Candidate No of openings: 90+ Language : Decent in English/ Fluent Tamil No of opening:-200(DOJ is post training certification CSR training is of 15 Days training)Interview Mode:* Direct Walk-in -HR Round-Communication skills Test-Online Technical interview-client Round. 100% work from office -Direct Office Work Immediate Joiner Must- spot Job Offer Work Location: Chennai Thoraipakkam OMR Candidate Preferred Location: Candidate Preferred Location: Perungudi/Taramani/Karapakkam/Thoraipakkam/ Palavakkam,kottivakkam,neelankarai,sholingnallur, thiruvanmiyur.Interested For Job Please Call ImmediatelyVishakan Placement Service (HR Pradeep)

Greeting From Vishakan Placement Service Hiring Telecaller/Telesales/Voice Process (sales) (Female) position in Sigma Consulting Company.Position: Professional Course AdvisorLocation: Ambattur Experience: 3 to 8 years(Relevant Exp in Lead Generate, B2B Lead sales, Telecaller, Telesales- loan, Insurance, Admission & Student Counselor, , Voice process Bpo, corporate sales)Employment Type: Full-timeIdentified and qualified new leads through calls, emails, networking, and social platforms.Engaged with potential customers to understand needs and present suitable solutions.Made outbound sales calls to prospective and existing customers to generate leads and promote products/services.Handled inbound inquiries, provided product information, and guided customers through the sales process.Identified customer needs through effective questioning and offered suitable solutions.Followed up on leads, quotations, and pending conversions to maximize sales opportunities.Maintained detailed call logs, lead status, and customer interactions in CRM systems.Achieved daily/weekly call targets, lead generation goals, and assigned sales KPIs.Built rapport with customers to improve engagement, trust, and the likelihood of conversion.Managed objections professionally and provided persuasive responses to influence buying decisions.Ensured high levels of customer satisfaction by addressing concerns and providing timely updates.Fixed Salary in CTC: 25k-35k + high paid incentive Job timing: 9.30 am - 5.30 pm/ Sunday week-off 100% work from office- Direct office workInterview Process: Direct Walkin interview- F2F- HR Round -MD RoundNo of openings; 16Immediate Joiner Must Job Location: AmbatturInterested Candidate for Job Please Call immediately Vishakan Placement Service

Key ResponsibilitiesOutbound Calling & Lead GenerationLead Conversion: Contact potential customers from provided databases/leads to introduce our products, services, or current promotional offers.Appointment Scheduling: Screen interested leads and fix qualified appointments for field sales executives, counselors, or management teams.Follow-up Calls: Maintain consistent phone follow-ups with warm leads, answering queries, sending brochures via WhatsApp/Email, and guiding them through the sales or inquiry funnel.Data Management & ReportingDatabase Maintenance: Accurately update call statuses, customer feedback, and appointment schedules in MS Excel / Google Sheets or CRM software.Target Achievement: Consistently meet or exceed daily calling quotas (e.g., 80-120 calls/day) and monthly lead conversion benchmarks.Feedback Collection: Gather insights on customer preferences and objection patterns, escalating key market feedback to team leads.

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.