Voice Process Jobs

WE ARE HIRING - BPO VOICE PROCESS Position: Voice Process Executive Location: Coimbatore - Gandhipuram Freshers & Experienced Candidates WelcomeEligibility:18-30 Years12th Pass / Any DegreeGood Communication SkillsBasic Computer KnowledgeImmediate Joiners Preferred Salary: 12,000 - 25,000 + Incentives Full-Time Office-Based JOIN NOW & START YOUR CAREER! SPANCORE TECHNOLOGYVoice-process roles generally involve handling customer calls, either inbound or outbound, depending on the process.

URGENT HIRING

Telecalling ExecutiveJob DescriptionWe are looking for a Telecalling Executive to connect with customers over the phone, explain our services, handle queries and follow up with interested customers.Key Responsibilities* Make outbound calls to prospective and existing customers.* Explain products and services clearly to customers.* Understand customer requirements and provide appropriate information.* Follow up with interested customers and leads.* Handle customer questions and objections professionally.* Maintain accurate records of calls and customer interactions in the CRM.* Coordinate with the internal team for further processing.* Maintain good customer relationships and professional communication.* Work towards achieving assigned performance targets.

Tele Sales ExecutiveCompany: Trend Line MediaLocation: Nagercoil / Kanyakumari District, Tamil NaduJob Type: Full-Time Work From Office Only

We are looking for a dedicated Customer Care Associate to join our team in Mohali. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions through phone calls, emails, or chats promptly and courteously to provide assistance and resolve issues.- Provide Product Information: Educate customers about our products and services, ensuring they have all the necessary information to make informed decisions.- Resolve Complaints: Address customer concerns by identifying the problem and finding a suitable solution to enhance customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services and identify trends.- Collaborate with Teams: Work with other departments to ensure seamless service delivery and to escalate issues that require further attention.Required Skills and Expectations:- Communication Skills: You should be able to communicate clearly and effectively with customers, both verbally and in writing.- Problem-Solving Ability: Strong analytical skills are needed to assess customer issues and find appropriate solutions quickly.- Team Player: Willingness to work collaboratively with colleagues to achieve common goals and improve service quality.- Adaptability: Ability to handle different customer personalities and adjust your approach as needed.- Basic Computer Skills: Familiarity with computer systems, including office software and customer relationship management (CRM) tools will be beneficial.We welcome candidates with 0 to 6 years of experience and who have completed at least their 12th grade. If you are passionate about helping others and have a customer-friendly attitude, we look forward to hearing from you.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.

Job Description:We are hiring Telecallers for our UK Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

Company: Arihant CapitalLocation: Dewas, Madhya PradeshJob Type: Full-timeDepartment: Sales / TelecallingJob DescriptionWe are looking for an enthusiastic and confident Telecaller to join our Share Market/Stock Market team. The candidate will be responsible for connecting with potential and existing clients over the phone, understanding their requirements, explaining company products/services, and generating business leads.Key ResponsibilitiesMake outbound calls to potential and existing customers.Explain share market, investment and trading-related products/services to clients.Generate and follow up on leads through phone calls.Understand customer requirements and provide appropriate information.Maintain regular follow-ups with prospective clients.Achieve assigned daily/monthly calling and sales targets.Maintain proper records of calls, leads and customer interactions.Build and maintain good relationships with clients.RequirementsGood communication and convincing skills.Hindi communication is required; basic English will be an advantage.Fresher and experienced candidates both can apply.Candidates with telecalling, sales, banking, finance or stock market experience will be preferred.Basic computer knowledge.Positive attitude and willingness to achieve targets.

We're Hiring - TelecallerCompany: RMS StonexLocation: Kishangarh, RajasthanPosition: TelecallerAbout the RoleRMS Stonex is looking for an enthusiastic and confident Telecaller to join our growing team. If you have good communication skills and enjoy interacting with customers, we'd love to hear from you.ResponsibilitiesHandle inbound and outbound customer calls.Explain company products and services to customers.Follow up with potential clients and generate leads.Maintain customer records and call reports.Coordinate with the sales team for customer requirements.Resolve basic customer queries professionally.Build and maintain positive customer relationships.Requirements:Good communication skills in English.Basic computer knowledge (MS Office, Email, Excel).Positive attitude and customer-friendly approach.1 Year ExperienceJob TypeFull-TimeOffice-BasedLocation:Kishangarh, RajasthanApply Now:9929546645info@rmsstonex.inJoin RMS Stonex and Build Your Future!Good People. Great Work. Brighter Future.Work Location: In person

Urgent Hiring International Voice Process PuneGreetings from KAP HR Services !We are hiring Freshers & Experienced candidates for an International Voice Process at our Pune location. Job Details:Process: International Voice SupportLocation: PuneEligibility: Freshers & ExperiencedShift: Rotational/Night ShiftsCommunication: Excellent English required Salary Package:Competitive CTC25-30% hike for experienced candidates (based on current in-hand salary) Qualifications:Minimum: HSC / Graduate (as per process)Freshers with good communication skills are welcome Selection Process:HR InterviewVNA & Ops Round Interested Candidates:Share your updated CV with details below:- Name :- Total Experience (if any) :- Current CTC / In-hand Salary :- Expected CTC :- Notice Period :- Location :

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

WE ARE HIRING - BPO VOICE PROCESS Position: Voice Process Executive Location: Coimbatore - Gandhipuram Freshers & Experienced Candidates WelcomeEligibility:18-30 Years12th Pass / Any DegreeGood Communication SkillsBasic Computer KnowledgeImmediate Joiners Preferred

We are looking for a BPO Voice Process Executive to join our team in Coimbatore. This role is ideal for candidates with 0 to 6 years of experience and requires at least a 12th-grade education. As a BPO Analyst, you will work full-time from the office and play a vital role in supporting our customers through voice communication.Key Responsibilities:- Customer Interaction: Communicate effectively with customers over the phone to address their queries and provide solutions, ensuring a positive customer experience.- Issue Resolution: Identify customer issues and work towards resolving them promptly, demonstrating problem-solving skills and patience.- Data Entry: Accurately input customer information and details of interactions into the system, maintaining up-to-date records for future reference.- Follow-Up: Conduct follow-up calls to ensure customer satisfaction and to provide additional assistance if required, showing commitment to customer care.- Team Collaboration: Work closely with team members and supervisors, sharing insights and discussing ways to improve service quality and efficiency.To be successful in this role, you should possess strong verbal communication skills and a good command of the English language. You need to be customer-focused, demonstrating a friendly and helpful attitude. Time management and organizational skills are essential to handle multiple tasks effectively. Additionally, you should be willing to learn new skills and adapt to the dynamic work environment. Familiarity with basic computer operations is important for managing data entry tasks efficiently.

WE ARE HIRING - INTERNATIONAL VOICE PROCESS Position: International Voice Process Executive Location: Coimbatore - Gandhipuram EligibilityAge: 18-30 YearsAny Degree / 12th PassExcellent English CommunicationBasic Computer KnowledgeFreshers & Experienced Both Can ApplyImmediate Joiners Preferred Salary: 15,000 - 30,000 + Incentives Full-Time Office-Based BUILD YOUR INTERNATIONAL BPO CAREER! SPANCORE TECHNOLOGY

Job Description:We are hiring Telecallers for our UK IVA Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Explain IVA process as per script- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Receive inbound calls and address customer inquiries professionally.Explain products, services, offers, and promotions to customers.Generate and qualify leads for the sales team.Follow up with customers regarding inquiries, appointments, or payments.Maintain accurate records of customer interactions and call outcomes.Achieve daily, weekly, and monthly calling targets.Resolve basic customer concerns and escalate complex issues when required.Update customer information in CRM or database systems.Ensure compliance with company policies and communication standards.

Key ResponsibilitiesMake outbound and receive inbound calls.Explain products and services to customers.Generate leads and follow up on prospects.Schedule meetings or appointments for the sales team.Maintain customer records and call logs.Handle customer queries and complaints professionally.Achieve daily and monthly call targets.

Key ResponsibilitiesCustomer Assistance: Handle inbound and outbound calls, emails, live chats, or ticketing queries from customers in a professional and timely manner.Issue Resolution: Diagnose and troubleshoot customer issues, provide accurate product or service information, and offer practical solutions.Escalation Management: Coordinate with internal departments (technical support, sales, logistics, or quality assurance) to escalate complex issues and follow up until resolved.Ticket & Data Maintenance: Maintain detailed, up-to-date logs of customer interactions, feedback, and ticket statuses in the CRM or support system.Feedback Collection: Gather customer feedback and insights to share with operational teams for process and product improvement.Relationship Building: Build trust and strong relationships with customers through clear, empathetic, and effective communication.