Voice Process Jobs

Bulk Hiring -Voice ProcessHiring for Bank Process. Shift: 24/7 Rotational Rotational Week Off Languages: English + Hindi (Mandatory) Eligibility: Fresher & Experienced both can apply Immediate Joiners PreferredRoles & Responsibilities:* Handle customer queries related to banking products & services* Assist customers with account, card, and service-related requests* Explain banking products like credit cards, loans, and other services* Upsell banking products to customers and earn good incentives* Maintain service quality and achieve performance targets.

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. **Issue Resolution**: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. **Data Entry**: Accurately record customer interactions and update necessary information into our databases to keep records current.4. **Feedback Collection**: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. **Team Collaboration**: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

A telecaller for EMI collection in a bank or finance company needs strong communication skills and basic MS Office knowledge. They will be responsible for contacting customers with overdue payments, resolving queries, and negotiating repayment plans.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

Greetings from [24]7We are pleased to inform you that we are currently hiring for the position of International Customer Service Executives for our esteemed client, [24]7.ai. Please find the detailed job description and requirements below for your reference and sourcing.Position DetailsRole: International Customer Service ExecutiveLocation: Marathahalli Shift: Full-time (Night Shift - US/Australia Process)Work Days: 5 Days a WeekWeek Offs: 2 Rotational Week OffsPerks: 2-Way Cab Facility ProvidedJob ResponsibilitiesHandle inbound and outbound calls and chat support for international customersProvide accurate resolutions and ensure customer satisfactionMaintain detailed and accurate records of customer interactionsRequirementsEducation: Graduate / UndergraduateExperience: 0-3 yearsSkills: Excellent English communication skills (verbal & written)Other: Willingness to work in night shiftsSalary & Benefits

We are looking for a dedicated Voice Process Executive to join our team in Secunderabad. This role is suitable for fresh graduates and those with limited experience. As a Voice Process Executive, you will play a crucial role in customer interactions, providing assistance and ensuring customer satisfaction.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls, addressing their queries and providing accurate information about our products and services.- **Issue Resolution:** Listen carefully to customer concerns and problems, working to resolve them efficiently and ensuring a positive experience.- **Database Management:** Maintain accurate records of customer interactions and update information in the companys database to facilitate smooth communication.- **Follow-Up Calls:** Make follow-up calls to ensure customers are satisfied with the solutions provided and to gather feedback for improvement.- **Team Collaboration:** Work closely with other team members to improve service delivery and share best practices.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess strong verbal communication skills with a clear and pleasant speaking voice. A good understanding of basic computer operations is necessary for managing databases. Applicants should be able to work in a fast-paced environment, demonstrating excellent problem-solving abilities and a proactive approach to customer service. Punctuality and a professional attitude are essential, as this is a full-time role based in the office. Being a team player who is willing to learn and grow is highly valued.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

Hiring Telecallers

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.

We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.

Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!

Company DescriptionFinancialZone, provides Insurance related services . We specialize in tailoring solutions to meet the distinct needs of our clients. Our expert team of specialists has in-depth knowledge and experience, leveraging the latest tools within the ecosystem. Our services are designed to deliver excellent results, cost efficiency, and improved client services. FinancialZone supports smooth services and claims to fulfill diverse business requirements.Role DescriptionThis is a full-time role for a Caller, based on-site in Chandigarh , Jammu , Mandi. The Caller will be responsible for initiating outbound calls to potential and existing clients to provide information about Insurance services, answer queries, and resolve client concerns. Key tasks include, following up on leads, updating customer information in CRM systems, and maintaining an organized record of interactions. Professional communication and problem-solving skills will be vital to building positive client relationships and driving service engagement.Qualifications

Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift

We are looking for a dedicated and motivated Female Telecaller to join our team in Faridabad. The ideal candidate should have 1 to 2 years of experience in telecalling and a Bachelors degree.**Key Responsibilities:**- **Making Outbound Calls**: Contact potential customers through phone calls to promote our products/services. Ensure to represent the company positively and engage with clients effectively.- **Understanding Customer Needs**: Listen carefully to the concerns and requirements of customers, providing them with relevant information about our offerings. This helps in building rapport and trust.- **Maintaining Call Records**: Keep detailed records of each call made, including customer interactions and outcomes. This information is crucial for tracking sales progress and improving future strategies.- **Following Up**: Reach out to previous callers or leads to gauge their interest and provide updates. Consistent follow-up is essential to convert leads into sales.- **Achieving Targets**: Work towards meeting monthly sales targets or key performance indicators set by the company. This requires a goal-oriented mindset and persistence.**Required Skills and Expectations**: The ideal candidate should have excellent communication and interpersonal skills, with the ability to speak clearly and persuasively. A friendly and approachable demeanor is important for building relationships with clients. Strong listening skills are necessary to understand customer needs, and a basic understanding of sales techniques will be beneficial. Proficiency in computer usage and familiarity with CRM software are also expected, as they will help in effectively managing customer information. Moreover, candidates should be self-motivated, disciplined, and capable of working in a target-driven environment.

Vi Postpaid & Prepaid:1. Malayalam + Basic in English : 7 Vacancy( Salary 17k Take Home )Telephonic interview taken for Outstatation candidates for Malayalam Batch start Date: 6-April-26Qualification: Any Degree or Diploma - Arrears also can be considered - Plus two also can be consideredShift Timings: Rotational shift / Rotational week off 1. Female Shift Timings: 6am -3pm / 7am - 4pm / 11am - 8pm / 12pm - 9pm / 1pm - 10pm2. Male Evening Shift Timings: 1pm to 10pm / 2pm to 11pm / 4pm to 1amWork Location: Chennai Perungudi

We are looking for a female Telecaller to join our team on a part-time basis in Vadodara. This entry-level role is suitable for freshers who have completed at least the 10th grade and are eager to start a career in customer service.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential customers to introduce them to our products and services, aiming to generate interest and sales.2. **Updating Customer Information**: You will need to maintain accurate records of customer interactions and update our database with new information gathered during calls.3. **Providing Information**: It will be your role to answer customer queries and provide detailed information about our offerings, ensuring they have a clear understanding of what we provide.4. **Achieving Targets**: You will be expected to meet daily or weekly call targets, and work towards converting calls into successful sales.Required Skills and Expectations:We seek candidates with good communication skills, who are friendly and approachable. You should be able to listen actively and engage with customers effectively. Basic computer skills are necessary for recording information. Additionally, you should be motivated, with a positive attitude towards learning and teamwork. Punctuality and reliability are important, along with a willingness to work in an office environment.

We are seeking a motivated Tele Caller to join our dynamic team in Vijay Nagar, Indore. This role is perfect for individuals looking to start their career in customer service and sales through effective communication.Key Responsibilities:1. **Outbound Calls:** You will make calls to potential customers to introduce our products and services, and understand their needs.2. **Customer Engagement:** Develop rapport with customers by listening to their concerns and addressing inquiries effectively, ensuring a positive experience.3. **Lead Generation:** Identify and qualify leads from various sources, helping to expand our customer base by gathering relevant information.4. **Data Entry:** Accurately maintain records of calls, customer interactions, and feedback in our database to ensure data integrity.5. **Follow-Up:** Conduct follow-up calls with customers to ensure satisfaction and encourage further engagement with our offerings.Required Skills and Expectations:Candidates should possess excellent verbal communication skills and a willingness to learn. A friendly and approachable demeanor is essential for building customer relationships. Basic computer knowledge is necessary to manage call logs and input data efficiently. A strong desire to meet targets and work collaboratively within a team is crucial. Although prior experience is not required, being proactive and adaptable in a fast-paced environment will greatly benefit your success in this role. A minimum education level of 12th grade is necessary for applicants.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

Description : Collection executiveAs a Tele Collection Executive, your responsibilities include contacting customers to collectoverdue payments, negotiating repayment plans, and maintaining accurate records ofinteractions. Strong communication and negotiation skills, empathy, and the ability to handledifficult situations are crucial. Additionally, you'll need to adhere to relevant regulations andwork towards achieving collection targets while maintaining a positive customer experience.Location; HSR LayoutWalk-in Timings: 9:00 AM to 5:00 PMWorking Days: 6 days a weekAge Limit: 18 - 28 years

We are looking for a friendly and motivated female telecaller to join our team in Vadodara. This part-time position is perfect for freshers who are eager to learn and grow in a supportive work environment.Key Responsibilities:1. **Making Calls**: You will be responsible for making outgoing calls to potential customers to promote our products and services, ensuring clear communication and an engaging tone.2. **Handling Inquiries**: Answer questions and provide information to customers regarding our offerings, helping them understand how our services can meet their needs.3. **Maintaining Data**: Keep accurate records of calls, customer interactions, and feedback in our database to help improve our services and outreach efforts.4. **Following Scripts**: Utilize provided scripts to ensure consistency in messaging while also encouraging you to use a natural tone for better engagement.5. **Meeting Targets**: Work towards meeting daily and weekly targets to assist the team in achieving overall sales goals.Required Skills and Expectations:Candidates must have completed at least their 10th grade education. Excellent verbal communication and listening skills are essential for effective customer engagement. A positive attitude, patience, and the ability to handle rejection are important traits for success in this role. You should be able to work well in a team and be open to feedback. Being punctual and reliable is critical as you will be based in the office.

Key ResponsibilitiesOutbound Dialing: Initiating a high volume of calls daily to prospective customers from a provided database.Lead Qualification: Asking strategic questions to determine if a prospect has the budget, authority, and need for the product/service.Script Adherence: Following a professional conversation script while maintaining a natural and engaging tone.Appointment Setting: Coordinating with the field sales team or senior consultants to schedule meetings or site visits.CRM Management: Accurately updating the status of every call (e.g., Interested, Call Back, Not Reachable) in the company database.Follow-ups: Managing a pipeline of warm leads and ensuring timely follow-up calls to prevent lead leakage.

Key Responsibilities Outbound Calling & Lead GenerationCold Calling: Contacting potential customers from a provided database to introduce products or services.Lead Qualification: Identifying hot leads (ready to buy) versus cold leads and passing interested prospects to the Senior Sales Manager.Follow-ups: Making scheduled calls to customers who previously showed interest to move them closer to a purchase. Communication & PersuasionPitching: Delivering a scripted sales pitch in a way that sounds natural and addresses the customer's specific needs.Objection Handling: Confidently answering questions and overcoming common excuses (e.g., too expensive or not interested).Product Knowledge: Maintaining a deep understanding of the product (e.g., plot sizes for Venkateshwara Ventures or technical specs for CS Enterprises NX). Data Management & CRMData Entry: Accurately logging call outcomes, customer feedback, and follow-up dates in the CRM or MS Excel.Target Achievement: Meeting daily and weekly KPIs, such as Minimum 100 calls per day or 10 appointments fixed per week.

Key ResponsibilitiesOutbound Calling: Making calls to potential customers from a provided database to introduce products or services.Lead Generation: Identifying interested customers and scheduling appointments for the Field Sales team.Inbound Support: Receiving calls from customers to answer questions, resolve complaints, or take orders.Data Management: Updating the CRM or Excel sheets with the details of every call (e.g., Interested, Not Interested, Call Back Later).Follow-ups: Calling back potential clients who previously showed interest but didn't buy.Target Achievement: Meeting daily/weekly targets for talk time or successful sales. Required SkillsClear Speech & Tone: Ability to speak clearly and maintain a polite, enthusiastic tone even during long shifts.Active Listening: Understanding the customer's needs before pitching the product.Patience & Resilience: Handling cold customers who may be rude or hang up quickly.Persuasion: The ability to handle objections (e.g., if a customer says It's too expensive, knowing how to explain the value).

Job Title: Voice Process Trainee (Fresher)Job Summary:We are hiring enthusiastic and customer-focused freshers for Voice Process roles. The candidate will be responsible for handling customer interactions, resolving queries, and providing excellent service over calls.Key Responsibilities:Handle inbound and/or outbound customer callsAddress customer queries and provide accurate informationResolve issues efficiently and ensure customer satisfactionMaintain proper call records and documentationFollow company guidelines and communication protocolsEligibility Criteria:Qualification: Intermediate (12th) / GraduationFreshers are welcome to applyGood communication skills in English (additional languages are a plus)Work Details:Shift Timing: Between 8:00 AM - 8:00 PMShift Type: Rotational shifts (9-hour workday)Joining: Immediate joiners preferredRequired Skills:Good verbal communication and listening skillsBasic computer knowledgeCustomer handling and problem-solving abilityPositive attitude and willingness to learn

Job Title: Customer Support Associate- Voice Process (Fresher)Job Summary:We are hiring enthusiastic and customer-focused freshers for Voice Process roles. The candidate will be responsible for handling customer interactions, resolving queries, and providing excellent service over calls.Key Responsibilities:Handle inbound and/or outbound customer callsAddress customer queries and provide accurate informationResolve issues efficiently and ensure customer satisfactionMaintain proper call records and documentationFollow company guidelines and communication protocolsEligibility Criteria:Qualification: Intermediate (12th) / GraduationFreshers are welcome to applyGood communication skills in English (additional languages are a plus)Work Details:Shift Timing: Between 8:00 AM - 8:00 PMShift Type: Rotational shifts (9-hour workday)Joining: Immediate joiners preferredRequired Skills:Good verbal communication and listening skillsBasic computer knowledgeCustomer handling and problem-solving abilityPositive attitude and willingness to learn

A telecaller for EMI collection in a bank or finance company needs strong communication skills and basic MS Office knowledge. They will be responsible for contacting customers with overdue payments, resolving queries, and negotiating repayment plans.