Voice Process Jobs

Job SummaryWe are looking for enthusiastic and customer-focused Customer Support Executives to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-centric approach, and the ability to handle international customer queries professionally over phone calls.Key Responsibilities- Handle inbound and outbound customer calls from international customers.- Provide accurate information and resolve customer queries professionally.- Understand customer concerns and provide appropriate solutions.- Maintain a high level of customer satisfaction through effective communication.- Handle customer complaints, escalations, and service-related issues.- Maintain accurate customer records and update details in the CRM system.- Follow company policies, quality standards, and call-handling procedures.- Achieve daily, weekly, and monthly performance targets.- Ensure proper follow-ups and timely resolution of customer issues.Required Skills- Excellent verbal and written communication skills in English.- Good accent clarity and fluency in English.- Strong listening and problem-solving abilities.- Ability to handle customer objections and challenging situations.- Basic computer knowledge and familiarity with MS Office.- Knowledge of CRM tools is an added advantage.- Ability to work in rotational/night shifts.- Good interpersonal skills and a positive attitude.Eligibility Criteria- Any Graduate / Undergraduate.- Freshers and experienced candidates can apply.- Prior experience in International Voice Process / BPO / Customer Support is preferred.- Must be comfortable working in night shifts.

Job OverviewJoin our BPO team as a Telecaller, engaging with customers across various sectors including sales, banking, and visa services. This is an ideal full-time opportunity for enthusiastic freshers.Key ResponsibilitiesMake outbound calls to connect with potential customers.Provide clear information and address customer inquiries.Maintain accurate records of all customer interactions.Work towards achieving daily communication and sales targets.Requirements & DetailsMinimum Qualification: 10th PassExperience Level: Fresher welcomeEnglish Fluency: Fluent English requiredSalary: ?12,000 - ?30,000 per monthWork Mode: In-Office (Full-Time)Working Hours: Monday to Saturday, 9:00 AM - 6:30 PM (Rotational Shift)Location : PAN IndiaPlease drop your cv with the role you are interest at jobsforall025@gmail.com

We are looking for a dedicated Call Center Executive to join our team in Mumbai. This full-time position is ideal for individuals with 0 to 5 years of experience and requires at least a 12th-grade education.In this role, you will be responsible for handling customer inquiries and concerns, ensuring a high level of customer satisfaction through effective communication. Key Responsibilities include:1. Responding to Customer Queries: You will assist customers by providing information required for their inquiries, helping solve issues quickly and effectively.2. Maintaining Records: Accurately documenting customer interactions and feedback will be essential, ensuring all relevant information is recorded for future reference.3. Escalating Issues: When necessary, you will identify and escalate complex issues to appropriate teams to ensure they are resolved in a timely manner.4. Providing Excellent Service: Your primary goal will be to offer top-notch customer service, ensuring clients feel valued and supported throughout their interaction with the company.To succeed in this role, you should have strong communication skills and the ability to work effectively in a team. Being patient and empathetic towards customers is crucial for managing their needs. Basic computer skills and a willingness to learn will also be important as you navigate the various systems in place. Your positive attitude and commitment to service excellence will contribute significantly to our team's success.CALL OR WHATSAPP 8657935383.

Hiring Now - BPO Non-Voice / Data Entry Job Location: Coimbatore, Tamil NaduJob Role: Non-Voice Process / Data Entry ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredBasic computer knowledgeTyping skills and data entryMS Word and MS Excel basicsGood attention to detailBasic English reading and writingAbility to work accurately and meet targets Job ResponsibilitiesEnter and update data in the company systemVerify information and maintain accuracyHandle emails and documentationMaintain records and complete assigned tasks on time Work Location: Coimbatore Contact Number: 9043326222Interested candidates can contact us for more details and application information. Freshers are welcome to apply!

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

Join our team as a Data Entry Operator and work from the comfort of your home in Noida, India. This part-time position is ideal for freshers looking to start their career in data entry.Key Responsibilities:1. Data Entry: Accurately input and maintain data into our systems using a smartphone or laptop.2. Data Management: Organize and manage data files effectively to ensure easy access and retrieval when needed.3. Quality Assurance: Review entered data for mistakes or discrepancies, ensuring all information is accurate and complete.4. Reporting: Assist in generating simple reports based on the entered data as required.Required Skills and Expectations:Candidates should have completed at least their 10th grade education. A strong attention to detail is crucial, as you will need to maintain high accuracy in data entry tasks. Basic computer skills, as well as familiarity with using a smartphone or laptop, are necessary to perform this role effectively. Good organizational skills will help you manage data efficiently, while the ability to work independently is essential since this position is entirely work from home. Freshers are encouraged to apply, as no prior experience is required.

FEMALE TELECALLER REQUIREDCompany: SR Electrical Training CenterLocation: SR Nagar, HyderabadExperience: 1-2 YearsLANGUAGE REQUIREMENTS: Telugu - MUST Hindi - MUST Basic English - RequiredJob Responsibilities: Handle Student Enquiries Admission Follow-up Calls Explain Electrical Training Courses Coordinate Sunday Demo Classes Student Counselling & AdmissionsOffice Timings: 10:00 AM - 6:00 PMSalary: 12,000 - 15,000Additional Performance-Based Incentives.Interested Candidates Can Contact: +91 9948481593Apply Now!

WE ARE HIRING - UK LIFESTYLE SURVEY EXECUTIVECompany: Mahe Technologies Pvt. Ltd.Location: Golpark, Gariahat, KolkataExperience: 6 Months - 3 YearsSalary: 15,000+ (Based on experience)Shift: 1 PM - 10 PMWorking Days: Monday-Friday + Alternate Saturday OffWork Mode: Work from OfficeRequirements:- Previous UK Lifestyle Survey experience is mandatory.- Excellent English communication skills are a must.- Only candidates with specific Lifestyle Survey experience are eligible.- International outbound BPO experience is required.Job Responsibilities:- Conduct outbound calls for UK Lifestyle Survey campaigns.- Communicate professionally with UK-based customers.- Follow survey scripts and maintain accurate records.IMPORTANT: Candidates without prior Lifestyle Survey experience will NOT be considered. Experience in other BPO processes alone is not sufficient.Interested candidates can share their updated resumes.HR: Sana KhatoonEmail: sanakhatoon1402@gmail.comContact: 8282914404 / 8585894046

*We're Hiring International Chat & Voice Support in Mohali *Kickstart your career with an exciting International Process opportunity in Mohali/Chandigarh. We are looking for energetic candidates with strong communication skills for Chat and Voice Support roles. 5.5 Days Working Rotational & Night Shifts Salary Package: 27,000 to 35,000 *Eligibility*: Undergraduate Freshers Eligible Strong Communication Skills Required Immediate Joiners Preferred *Key Responsibilities*: Handle customer chats and calls professionally Provide accurate product and service information Ensure excellent customer experience *Interview Process*:Walk-in Interviews Available Share your resume with HR Tannu 9034835055 & Mention CSE Mohali

We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.Responsibilities:1. Manage large amounts of inbound and outbound calls in a timely manner2. Follow communication scripts when handling different topics3. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives4. Seize opportunities to upsell products when they arise5. Build sustainable relationships and engage customers by taking the extra mile6. Keep records of all conversations in our call center database in a comprehensible way7. Frequently attend educational seminars to improve knowledge and performance level8. Meet personal/team qualitative and quantitative targetsRequirements and Skills:1. Previous experience in a customer support role2. Track record of over-achieving quota3. Strong phone and verbal communication skills along with active listening4. Familiarity with CRM systems and practices5. Customer focus and adaptability to different personality types6. Ability to multi-task, set priorities and manage time effectively7. High school degreePay: 15,000.00 - 20,000.00 per monthWork Location: Sakinaka, Mumbai, MH, India

Position: Telecaller / Telesales ExecutiveOpenings: Multiple (Across all locations)Work Locations: Malad, Virar, Mulund, Kalyan, and DombivliJob Type: Full-TimeSalary (In-Hand): 10,000 - 30,000 per month (Depending on interview performance, experience, and the specific process/domain)Incentives: Uncapped Performance-Based Incentives (Earn as much as you want based on conversions/targets)We are actively looking for energetic, confident, and target-driven Telecallers to join our expanding teams across Malad, Virar, Mulund, Kalyan, and Dombivli. In this role, you will act as the voice of our organization, connecting with prospective customers, pitching our products or services, managing inquiries, and converting leads into sales opportunities.Both freshers looking for a strong career start and experienced candidates from BPO, finance, real estate, or sales backgrounds are welcome to apply.

Key ResponsibilitiesTaxation & Statutory ComplianceGST & TDS Management: Prepare, review, and file monthly/quarterly GST returns (GSTR-1, GSTR-3B), manage GSTR-2B input tax credit (ITC) reconciliations, and handle TDS calculations and quarterly filings.Income Tax Support: Assist in gathering financial data and drafting Income Tax Returns (ITR) for corporate clients, partnership firms, and individuals.Auditing & Financial FinalizationAudit Execution: Lead and execute statutory audits, tax audits, internal audits, and physical stock verifications for corporate clients or factory entities.Ledger & Account Finalization: Conduct thorough general ledger reviews, perform bank reconciliations, and assist in compiling trial balances, profit & loss accounts, and balance sheets.Bookkeeping & MIS ReportingDay-to-Day Accounting Supervision: Monitor and verify daily accounting entries, purchase/sales registers, and expense vouchers recorded in Tally Prime / ERP systems.Financial Dashboards: Prepare weekly/monthly MIS reports, cash flow summaries, and accounts receivable/payable aging schedules in MS Excel.

Hiring Part-Time Data Entry Operators! We are looking for individuals with a good knowledge of both Hindi and English to handle basic data entry tasks. This role offers completely flexible working hours, allowing you to work at your convenience, though a minimum dedication of 4 to 5 hours per day is required. You can easily complete all tasks using either your mobile phone or a laptop from the comfort of your home. If you are detail-oriented and seeking a flexible remote opportunity, apply now to join our team today!

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

Hiring Now - International Voice Process Location: Coimbatore, Tamil NaduJob Role: International Voice Process ExecutiveQualification: 12th Pass / Diploma / Any DegreeExperience: Freshers & Experienced Candidates Skills RequiredGood English communication skillsFluency in spoken EnglishGood listening and customer-handling skillsBasic computer knowledgeProblem-solving abilitiesWillingness to work in rotational or night shifts Job ResponsibilitiesHandle international customer callsResolve customer queries professionallyProvide accurate information and supportMaintain customer satisfactionFollow company policies and achieve performance targets Job DetailsJob Location: CoimbatoreProcess: International Voice ProcessShift: Night / Rotational Shift, depending on the processOpenings: Freshers & Experienced Candidates Contact Number: 9043326222Interested candidates can contact us for more details and application information. Apply now and start your career in the international BPO industry!

Key ResponsibilitiesOutbound Calling & Lead GenerationLead Conversion: Contact potential customers from provided databases/leads to introduce our products, services, or current promotional offers.Appointment Scheduling: Screen interested leads and fix qualified appointments for field sales executives, counselors, or management teams.Follow-up Calls: Maintain consistent phone follow-ups with warm leads, answering queries, sending brochures via WhatsApp/Email, and guiding them through the sales or inquiry funnel.Data Management & ReportingDatabase Maintenance: Accurately update call statuses, customer feedback, and appointment schedules in MS Excel / Google Sheets or CRM software.Target Achievement: Consistently meet or exceed daily calling quotas (e.g., 80-120 calls/day) and monthly lead conversion benchmarks.Feedback Collection: Gather insights on customer preferences and objection patterns, escalating key market feedback to team leads.

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

We are seeking a Data Entry Operator who can work from home using a smartphone or laptop. This is a part-time position ideal for freshers with a minimum education level of 10th pass. The role requires individuals who are detail-oriented and eager to learn.Key Responsibilities:1. Data Entry: Input various types of information accurately into our databases or systems. This may include numbers, letters, or other data formats.2. Data Verification: Check and ensure that the entered data is correct and up to date. This helps maintain the integrity of our records.3. Maintain Confidentiality: Handle sensitive information in a responsible manner. It is essential to protect the privacy and security of the data being processed.4. Report Issues: Communicate any problems encountered during data entry to your supervisor promptly. This ensures that any issues are resolved quickly.Required Skills and Expectations:Candidates should possess basic computer skills and be familiar with data entry processes. A smartphone or laptop is necessary for this role. Attention to detail is critical to avoid errors and maintain quality. We expect individuals to demonstrate reliability by meeting deadlines and managing their time effectively. Strong communication skills are essential for reporting and collaborating with team members. Being motivated and self-disciplined will help in successfully fulfilling the responsibilities of this position while working from home.

We are looking for a Data Entry Operator to join our team. This part-time role is ideal for freshers who have a smartphone or laptop and are eager to work from home in Gurgaon, India.Key Responsibilities:- Inputting Data: Accurately enter data into our systems from various sources, ensuring that all information is correct and up to date.- Maintaining Records: Organize and maintain data records, ensuring they are secure and easily accessible for future reference.- Managing Time: Effectively manage your work schedule to meet deadlines while maintaining high-quality work.- Reporting Issues: Communicate any discrepancies or issues related to data inconsistencies to the supervisor in a timely manner.Required Skills and Expectations:Candidates must possess a minimum educational qualification of 10th pass. Strong attention to detail is essential to prevent errors in data entry. The ability to work independently is crucial, as this is a work-from-home position. Familiarity with basic computer applications and good typing speed will aid in completing tasks efficiently. We are looking for self-motivated individuals who can prioritize their work effectively and remain focused in a remote work environment. Good communication skills are also important for collaborating with team members when needed.

We are looking for a Data Entry Operator who can work from home using a smartphone or laptop. This is a great opportunity for freshers who have completed at least the 10th grade. The role is part-time, making it suitable for individuals seeking flexible working hours.Key responsibilities include:- Data Input: Accurately enter information into databases and systems, ensuring all details are correct and up to date.- Document Management: Organize and maintain digital files, ensuring easy retrieval and management of data.- Quality Assurance: Review and verify data for accuracy, making necessary corrections to prevent errors.- Communication: Collaborate with team members and respond to any inquiries regarding data entry assignments.To be successful in this role, candidates must have a basic understanding of using a smartphone or laptop. Attention to detail is essential to ensure the accuracy of data being entered. Good organizational skills will help in managing and sorting large volumes of information effectively. Additionally, the ability to work independently and meet deadlines is crucial. Freshers who are eager to learn and are comfortable with technology are encouraged to apply.