Voice Process Jobs

As an International Voice Process Executive based in Bhubaneswar, you will play a crucial role in handling customer interactions for clients across the globe. We are looking for enthusiastic individuals who are eager to learn and grow in a dynamic work environment.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls to address their inquiries and provide information about products and services, ensuring a positive customer experience.- **Issue Resolution:** Listen carefully to customer concerns, identify issues, and provide effective solutions promptly while maintaining a professional demeanor.- **Information Recording:** Document customer interactions and feedback accurately in the companys systems, ensuring all relevant details are captured for future reference.- **Team Collaboration:** Work closely with team members and supervisors to improve processes and share insights that can contribute to enhanced service delivery.- **Adherence to Policies:** Follow company policies and procedures meticulously to ensure compliance and maintain service quality.**Required Skills and Expectations:**Candidates should hold at least a 12th-grade education and possess strong communication skills in English. A good understanding of customer service principles and the ability to handle calls in a friendly and professional manner is essential. Flexibility to work in different shifts and a willingness to learn new tasks will be crucial for success in this role. Fresh graduates and those with up to five years of experience are encouraged to apply.

Greeting From Vishakan Placement Service !!!!Urgent Requirment For Voice Process (English-Tamil) Fresher Candidate in top leading Bpo Concern@ Thoraipakkam .Location:* Thoraipakkam Process:* Personal Loan Sales - Lead GenerationEligibility:* Freshers & Experienced candidates welcomeQualification: Any Graduate or Degree DiscontinueSkills: Fluency in English/Language speak: Tamil & malayalam/Lead generation/outbound call sales skills/ Call convincing skills /Quick learner/Ms-Office/Computer Skills/Typing /Target oriented Job with high incentive.Shift:* 9:30 AM - 6:30 PMWeek Off:* Sunday fixedSalary Details:Tamil Process*CTC 21,000(Includes PF + PT + ESIC)In-hand 15979+ IncentivesWithout CTC-18000TH + Incentives No of opening:-200 (DOJ is post training certification CSR training is of 15 Days training)Interview Mode:* Direct Walk-in & Face to Face Interview 100% work from office -Direct Office Work Immediate Joiner Must- spot Job Offer Candidate Preferred Location: Candidate Preferred Location: Perungudi/Taramani/Karapakkam/Thoraipakkam/ Palavakkam,kottivakkam,neelankarai,sholingnallur, thiruvanmiyur.Interested For Job Please Call Immediately(HR Pradeep)

Hiring for international customer service voice process Looking for immediate joinersRequires excellent english communication skills Graduate / Undergrad Fresher / ExperienceUK/ US / AUSTRALIAN Shifts Both way cab facility

We are looking for a motivated Telesales Executive to join our team in Delhi. This is a full-time position based in the office, ideal for individuals with little to no experience as well as those with up to six years of experience.**Key Responsibilities:**- **Making Calls:** You will call potential customers to pitch our products or services. This involves being persuasive and engaging to capture their interest.- **Understanding Customer Needs:** It is essential to listen carefully to what customers say. Understanding their needs will help you tailor your approach and promote the right solutions.- **Managing Leads:** You will maintain and update a record of customer interactions. Keeping accurate records helps in following up with potential clients effectively.- **Close Sales:** You will aim to convert leads into sales by addressing any customer queries and providing information clearly, facilitating the decision-making process.- **Provide Excellent Customer Service:** Assisting customers with their inquiries and ensuring a positive experience is crucial for building relationships and loyalty.**Required Skills and Expectations:**Strong communication skills are essential, as you will be speaking with customers daily. A friendly and persuasive telephone manner is required to build rapport and close deals effectively. Basic computer skills are necessary for managing records and data. You should be self-motivated and goal-oriented, capable of working independently as well as part of a team. Being adaptable and open to feedback will help you grow in your role and improve performance.

We are seeking a Non Voice Process Executive for our Gurgaon office. This entry-level position is ideal for fresh graduates looking to kickstart their career in a dynamic work environment.Key responsibilities include handling various non-voice tasks where clear and effective communication is essential. You will be responsible for data entry, ensuring accuracy, and maintaining confidentiality. Assisting in customer queries via chat or email is also part of your duties, which requires a thorough understanding of company services. Additionally, you will manage reports and documentation, ensuring all information is organized and readily accessible. Collaborating with team members to meet deadlines and achieve goals is crucial for success in this role.The ideal candidate should possess strong attention to detail and excellent organizational skills. Proficiency in written communication is essential, as you will be engaging with customers and colleagues through text-based channels. A basic understanding of computer applications is required, along with the ability to learn new software quickly. You should also be able to work well under pressure and handle multiple tasks simultaneously. A positive attitude and willingness to troubleshoot problems are highly valued. If you are a self-motivated individual eager to learn and grow in a supportive environment, we encourage you to apply for this position.

We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.**Key Responsibilities:**- **Customer Support:** Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- **Problem-Solving:** Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- **Data Entry:** Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- **Feedback Collection:** Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- **Collaboration:** Work closely with other team members and departments to share information and support overall business objectives.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.

We are looking for a motivated Telesales Executive to join our team. This full-time position is work-from-home, making it essential that you have a quiet, dedicated space for calls. If you have a passion for sales and enjoy talking to people, this might be the perfect opportunity for you.**Key Responsibilities:**- **Conduct Outbound Calls:** Reach out to potential customers through phone calls to promote our products or services.- **Engage with Customers:** Build rapport with clients by providing information and answering their questions to understand their needs better.- **Achieve Sales Targets:** Work towards monthly sales goals by converting leads into customers and upselling additional products or services.- **Maintain Records:** Accurately document all interactions with customers in our database to track sales progress and maintain follow-up schedules.- **Handle Objections:** Address customer concerns tactfully and provide solutions to potential challenges that may prevent a sale.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal communication skills to effectively discuss products and convey information clearly.- **Persuasive Ability:** A natural ability to persuade and convince customers is essential for closing sales successfully.- **Listening Skills:** Active listening is crucial to understand customer needs and tailor your approach accordingly.- **Basic Computer Skills:** Familiarity with computers and basic software applications will help in recording data and communicating efficiently.- **Positive Attitude:** A proactive and positive approach will enhance your interactions with potential customers and contribute to achieving sales goals.

As a BPO Customer Support Executive, you will play a vital role in ensuring customer satisfaction and addressing their needs. You will be based in Coimbatore and work full time in the office. This role is ideal for candidates with 0 to 2 years of experience and offers opportunities for growth and learning.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring that all interactions are handled with professionalism and empathy.- **Problem-Solving:** Identify and resolve customer issues by listening carefully and providing appropriate solutions, while ensuring a smooth customer experience.- **Documentation:** Maintain accurate records of customer interactions and transactions in the system for future reference and to help improve services.- **Feedback Collection:** Gather customer feedback after interactions to identify areas for improvement and communicate these insights to management.- **Product Knowledge:** Stay updated on the companys products and services to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to convey information effectively to customers.- A basic understanding of customer service principles and a positive attitude toward helping others.- Ability to handle challenging situations calmly and professionally.- Proficiency in using computers and customer management software.- A strong willingness to learn and adapt in a fast-paced environment.- Educational qualifications should include any degree such as B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, or relevant diplomas.

We are looking for a dedicated Telecaller to join our team in Noida Sector 63. The ideal candidate will communicate with potential customers, offering them our products and services effectively.Key Responsibilities:1. Making Calls: You will reach out to prospective clients using our database, introducing our offerings and generating interest.2. Answering Queries: Address customer questions and provide information about products or services to ensure clarity and satisfaction.3. Following Up: After initial contact, you will follow up with leads to check their interest and encourage them to make a purchasing decision.4. Maintaining Records: You will keep detailed notes of customer interactions in our system to track progress and report results.5. Achieving Targets: Work towards daily and monthly targets by engaging with a certain number of calls and successfully closing deals.Required Skills and Expectations:Candidates should have strong communication skills and the ability to engage with customers confidently. A polite and friendly demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills for data entry and record-keeping are necessary. While prior experience is not mandatory, a willingness to learn and adapt quickly in a fast-paced environment is expected. You should be diligent, motivated, and able to work collaboratively with a team while focusing on individual performance.

We are looking for a motivated Sales Assistant to join our team in Bhiwandi Thane. This entry-level position is ideal for freshers who have completed their 10th grade and are eager to start their career in sales.As a Sales Assistant, your main responsibilities will include helping customers find the right products, maintaining inventory, and providing excellent customer service. You will greet customers warmly, assist them in selecting items, and answer any questions they may have. It will be important for you to stay informed about our products to suggest features and benefits effectively.You will also help with restocking shelves and keeping the sales area tidy, ensuring a pleasant shopping experience for customers. Additionally, you may process sales transactions and help manage cash registers, so attention to detail is key. We expect you to work well in a team and communicate effectively with colleagues and customers.To succeed in this role, you should have good communication skills and a friendly attitude. Being able to work in a fast-paced environment and handle multiple tasks is essential. A positive approach to learning and a willingness to grow in the sales field will be highly valued. This position is full-time, so you should be ready to commit to working from the office.

We are seeking a dedicated Tele Caller to join our team in Sector 2. This role is ideal for individuals who have excellent communication skills and a passion for customer service, whether you are just starting your career or have a bit of experience.**Key Responsibilities:**- **Make Outbound Calls:** You will be responsible for reaching out to potential customers, introducing our services, and gathering information to help meet their needs.- **Manage Customer Queries:** Address any questions or concerns from customers effectively, ensuring they feel heard and valued.- **Maintain Accurate Records:** Keep detailed records of calls made, customer interactions, and follow-up actions in our database to track progress and results.- **Follow Up Leads:** Revisit previous leads to nurture relationships and inform them about new services or offers that may interest them.- **Achieve Targets:** Work towards meeting individual and team performance targets for calls and sales, contributing to the overall success of the team.**Required Skills and Expectations:**Candidates should possess strong verbal communication skills to convey information clearly and effectively. Good listening skills are crucial to understanding customer needs and providing relevant solutions. As a Tele Caller, you should be proficient in basic computer operations, including data entry and using CRM software. A positive attitude, patience, and the ability to handle rejection are essential for success in this role. Previous experience in a similar position is a plus, but not mandatory, as we are open to training candidates with a diploma who show a willingness to learn and grow.

We are looking for a female Telecaller to join our team in Vasai East, Mumbai. This role is perfect for recent graduates or individuals with up to one year of experience. Key Responsibilities: 1. **Making Calls**: Reach out to potential clients to provide information about our products and services. You will need to engage with customers and politely address their inquiries. 2. **Data Entry**: Maintain accurate records of all calls made and customer interactions in the database. This ensures follow-ups are timely and organized. 3. **Lead Generation**: Identify and qualify leads through effective communication and understanding of customer needs. Your efforts will help in building a strong customer base. 4. **Reporting**: Provide regular feedback to the management about customer responses and trends observed during calls. This will contribute to the improvement of our sales strategies.Required Skills and Expectations: Candidates should have a minimum educational qualification of 12th grade. Strong communication skills in Hindi and English are essential for effective interaction with clients. A pleasant phone manner and persuasive ability are important to succeed in this role. The ideal candidate should be self-motivated, organized, and able to handle rejection while remaining positive. An eagerness to learn and adapt in a fast-paced environment will be crucial for achieving success in this position.

As a Telecaller, your primary role is to engage with potential customers over the phone and promote our products or services. You will be responsible for generating leads and ensuring customer satisfaction through effective communication.**Key Responsibilities:**- **Customer Outreach:** Make calls to potential clients to introduce and explain our products or services, aiming to spark interest and encourage inquiries.- **Lead Generation:** Identify and qualify new leads through conversations, collecting relevant information to support the sales team in converting those leads into customers.- **Customer Support:** Address customer queries and concerns promptly, ensuring a positive experience that reflects well on the company's reputation.- **Data Entry:** Accurately record call details and customer interactions in the database for tracking and follow-up purposes.- **Follow-Up Calls:** Maintain regular contact with leads to nurture relationships and provide additional information as needed, reinforcing their interest.**Required Skills and Expectations:**- **Effective Communication:** Strong verbal skills are essential for engaging with customers and conveying information clearly and persuasively.- **Persuasion Skills:** Ability to influence potential customers, turning initial inquiries into sales opportunities.- **Organizational Skills:** You should be detail-oriented, capable of managing multiple calls and ensuring follow-ups are carried out as needed.- **Basic Computer Skills:** Familiarity with standard computer applications like MS Office and the capability to learn new software for data management.- **Team Player:** A collaborative mindset that allows you to work well with peers and contribute positively to the team environment. This role is ideal for candidates who are passionate about customer interaction and possess a proactive attitude towards achieving sales goals.

We are seeking a detail-oriented and highly accurate Data Entry Specialist to join our team. You will play a critical role in maintaining our databases, digitizing records, and ensuring data integrity across all of our operational systems.

Develop and design engaging graphics for social media, websites, and marketing materials- Edit and produce high-quality videos using Adobe Premiere Pro- Create visually appealing layouts and templates in Canva for various digital platforms- Collaborate with the marketing team to deliver creative assets that meet project goals- Maintain brand consistency across all visuals and assets

Position: International Voice Process ExecutiveCompany: Falcon InternationalLocation: GurgaonJob Type: Full-timeEligibility Criteria:Qualification: Graduate / Undergraduate / B.TechMinimum 1 year of International Voice Process experience preferredCandidates with voice/blended process experience from reputed companies may be consideredExcellent verbal communication skills in EnglishStrong customer handling and problem-solving skillsVoice Versant score: 60+ requiredShift & Work Details:24/7 rotational shifts5 days working2 rotational offsBoth-side cab facility provided