Voice Process Jobs

Company: Radical Minds TechnologiesJob Role: Customer Support Executive - Semi Voice ProcessWork Location: Multiple locations across BangaloreEligibilityFreshers are welcome to apply (Versant Level 5 skills preferred)Experienced candidates with prior customer support/chat process experience are preferredRequired SkillsExcellent communication skills in English and Hindi (mandatory)Proficiency in at least one South Indian language (Tamil, Telugu, Kannada, or Malayalam)Good customer handling and problem-solving abilitiesCompensationCTC: 18,000 - 23,000 per monthFinal salary will be determined based on interview performance and experienceShift DetailsRotational shiftsNo night shiftsAdditional InformationCandidates will be assessed during the interview process and may be assigned to any of the multiple customer support processes available with the client based on their skills and performance.Interested candidates can share their updated resume for further processing.

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5

Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / Experienced

Urgent Hiring - Sales Executive (Health Insurance)Company Name: Policy SuggestLocation: Noida, Sector 16 Process: Health Insurance Sales

We are seeking a detail-oriented Data Entry Executive based in Hojai, India, to join our team. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed at least the 12th grade.The Data Entry Executive will be responsible for inputting, updating, and maintaining data in our system accurately and efficiently. Attention to detail is crucial, as the role demands a high level of accuracy in data entry tasks.Key responsibilities include:1. **Data Entry**: Accurately input data into our databases and systems, ensuring all information is correct and up-to-date.2. **Data Verification**: Review and validate data to eliminate errors and inconsistencies, ensuring high-quality data integrity.3. **Record Keeping**: Maintain organized records of entered data to facilitate easy retrieval when needed, supporting overall operational efficiency.4. **Collaboration**: Work closely with team members and other departments to gather necessary information for data entry tasks as required.5. **Reporting**: Assist in generating reports and summaries from collected data to help management make informed decisions.Candidates should possess strong attention to detail and be comfortable working in a fast-paced environment. Proficiency in basic computer applications, including MS Office, is essential. Good communication skills and the ability to work independently as well as part of a team are also important for this role.

Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions. When a doctor

Rupa Renaissance, A- Wing - 10th Floor, MIDC Industrial Area, Turbhe, Navi Mumbai, Maharashtra. Cogent BPO

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

We are looking for a dedicated Call Center Agent to join our team in Bhubaneswar. This position is ideal for individuals who are seeking to start their career and have good communication skills. **Key Responsibilities:**- **Answering Calls:** You will respond to incoming customer calls, providing assistance and information as needed.- **Resolving Issues:** Help customers resolve their problems by understanding their needs and providing appropriate solutions.- **Product Knowledge:** Stay informed about our products and services to provide accurate information to customers.- **Data Entry:** Maintain accurate records of customer interactions and update the database as required.- **Feedback Collection:** Gather and document customer feedback to help improve our services and processes.- **Team Collaboration:** Work closely with team members and supervisors to achieve departmental goals and maintain high service standards.**Required Skills and Expectations:**- Good communication skills are essential for effectively interacting with customers over the phone.- A positive attitude and strong problem-solving abilities will help in building rapport with customers and addressing their concerns.- Basic computer skills are necessary for data entry and documentation purposes.- Candidates should be flexible and able to work in a fast-paced environment while managing stress effectively.- A high school diploma (12th pass) is required, and previous experience in customer service will be a plus, but is not mandatory. If you enjoy helping others and want to start your career in a supportive environment, we encourage you to apply.

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.**Key Responsibilities:**- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.**Required Skills and Expectations:**- Strong communication skills are essential for effectively engaging with customers and resolving their issues.- A positive attitude and a willingness to help customers is crucial for this role.- Basic computer skills are necessary to manage customer records and use software applications.- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties. This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

We are seeking a dedicated Telecalling Executive to join our team in Barabazar. The ideal candidate should have 1 to 7 years of experience and possess excellent communication skills to engage with clients effectively.Key Responsibilities:- **Outbound Calling:** Make calls to prospective customers to promote products or services, capturing their interest and providing detailed information.- **Lead Generation:** Identify potential leads through market research and initial contact, contributing to the sales pipeline.- **Customer Support:** Assist existing customers with queries, ensuring their issues are resolved promptly and satisfactorily.- **Database Management:** Maintain an organized database of customer interactions, updates, and feedback for continuous improvement in communication strategies.Required Skills and Expectations:Candidates must have a graduate degree and demonstrate strong verbal communication skills. A friendly and persuasive demeanor is essential to build rapport with clients. Proficiency in using CRM software for tracking calls and managing customer data is advantageous. A proactive approach to problem-solving and the ability to handle objections effectively will be key to achieving targets. Candidates should be comfortable working in an office environment and be adaptable to a fast-paced atmosphere. Team players who can collaborate and share insights with colleagues will thrive in this role.

We are looking for a dedicated Tele Caller to join our team in Pune. This role requires making outgoing calls to customers to promote services and gather information. The ideal candidate will have a friendly personality and a strong desire to help others.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to potential and existing customers to inform them about our services, answer their questions, and address any concerns they may have.- **Gather Customer Information:** Collect feedback and details from customers to help improve our services and understand market needs.- **Maintain Call Records:** Keep accurate logs of calls made, customer interactions, and any follow-up actions required to ensure streamlined communication and management.- **Achieve Sales Targets:** Work towards meeting or exceeding assigned sales goals by effectively promoting products and services to customers.- **Provide Excellent Customer Service:** Ensure a positive experience for the customers by being courteous, professional, and attentive to their needs during calls.**Required Skills and Expectations:**- Strong communication skills are essential to articulate ideas clearly and effectively to customers.- A pleasant and positive attitude is necessary to engage with customers and build rapport.- Ability to work in a structured environment, following guidelines for calls and maintaining compliance with policies.- Basic computer skills are needed to navigate call systems and record customer interactions accurately.- A willingness to learn and adapt is important for keeping up with product knowledge and industry trends.- Previous experience in a customer service or sales role is preferred but not required. Freshers are also encouraged to apply.

Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / ExperiencedSalary:

** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.

As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.