Voice Process Jobs

BPO Non-Voice Process - Coimbatore (Day Shift)Job Title: BPO Non-Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Non-Voice / Back OfficeJob DescriptionWe are looking for motivated candidates for a BPO Non-Voice Process role in Coimbatore. The role involves handling customer requests and updating information through email, chat, data entry, and other back-office tasks without making or receiving customer calls.Roles and ResponsibilitiesHandle email and chat support.Perform data entry and maintain accurate records.Process customer requests and update information in the system.Verify documents and maintain data accuracy.Follow company procedures and meet quality targets.Skills RequiredBasic computer knowledge and typing skills.Good written communication skills in English.Attention to detail and accuracy.Basic knowledge of MS Office.Ability to work in a team.EligibilityFreshers and experienced candidates can apply.Minimum qualification: 12th pass or any degree, depending on company requirements.Willingness to work in a day shift.Work Location: Coimbatore, Tamil NaduShift Timing: Day Shift

BPO Non-Voice Process - Job DescriptionA BPO non-voice process involves handling customer or business-related tasks without making or receiving phone calls. Employees primarily work through email, chat, data entry, back-office operations, and document processing.Key ResponsibilitiesRespond to customer queries through email or chat.Process and verify customer information and documents.Perform accurate data entry and data validation.Handle back-office tasks according to company procedures.Update customer records and maintain databases.Review and process requests, forms, or transactions.Meet daily productivity, quality, and accuracy targets.Follow company policies, data-security guidelines, and standard operating procedures.Escalate complex issues to the appropriate team when required.Skills RequiredGood written English and communication skills.Basic computer and MS Office knowledge.Good typing speed and accuracy.Attention to detail.Ability to work with repetitive tasks and deadlines.Basic problem-solving and analytical skills.

Key ResponsibilitiesMake outbound calls to potential customers and clients.Handle inbound customer inquiries professionally and efficiently.Explain company products, services, and offers to customers.Generate and qualify leads for sales and business development teams.Follow up with prospective and existing customers.Maintain accurate records of calls, customer interactions, and follow-up activities.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when required.Update customer information in CRM or database systems.

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

We are looking for a dedicated Telecaller to join our team in Chengalpet, Chennai. This full-time position is open to individuals with 0 to 3 years of experience and requires a minimum educational qualification of 10th pass. As a Telecaller, your main responsibilities will include:- Contacting potential customers over the phone, introducing them to our services, and addressing their queries.- Ensuring customer satisfaction by providing accurate information and resolving any issues.- Keeping records of calls and customer feedback as part of our quality assurance process.Applicants should possess strong communication skills along with a friendly and approachable demeanor. Basic computer skills are required to maintain call logs and customer data. A positive attitude and the ability to work independently will be essential for success in this role.This position mandates working from the office, and candidates must be 18 years or older. Successful candidates will benefit from provided accommodation and meals. Freshers are encouraged to apply.We expect a high level of dedication and a willingness to learn, as well as the capability to handle multiple tasks efficiently. The role requires individuals who can adapt swiftly to a dynamic environment. If you are ready to start your career in telecalling, we invite you to apply immediately.

Position: International Voice Process (Healthcare BPO)Experience:Freshers (Primary Hiring Focus)Candidates with 1-3 years of experience may also applyCTC:3.25 LPANight Shift AllowancePerformance IncentivesJob HighlightsImmediate hiring opportunity5-day work weekAttractive salary and performance incentivesTwo-way cab facilityMedical & Life InsuranceUS Night Shift / Rotational ShiftExcellent career growth in the Healthcare BPO industryWorld-class work environmentEligibility Criteria10+2, Diploma (10+3), or Any GraduateMaximum Age: 28 YearsExcellent communication skillsWilling to work in US Night Shift / Rotational ShiftImmediate joiners preferredPost graduates are not eligiblePlease Note:Freshers are currently being hired only for the International Voice Process.Candidates interested in Non-Voice or Semi-Voice roles are not eligible for this hiring drive.BE/B.Tech and Postgraduate candidates are not eligible.Key ResponsibilitiesProcess healthcare claims as per process guidelines.Deliver quality customer support and ensure customer satisfaction.Meet productivity and quality targets.Adhere to company policies and compliance standards.Maintain excellent attendance and punctuality.Collaborate effectively with team members and supervisors.

We are looking for a dedicated Calling Executive to join our team in Noida. This is a full-time position ideal for candidates with minimal work experience, who have completed at least 10th grade. As a Calling Executive, you will play a vital role in our communication efforts.nnKey Responsibilities:nn1. Customer Interaction: Make calls to customers to provide information about our products and services. You'll be the first point of contact, so clear communication is essential.nn2. Lead Generation: Identify potential customers and gather relevant information, helping the sales team to follow up on leads effectively.nn3. Feedback Collection: Engage with customers to collect feedback on products and services, which will help improve our offerings.nn4. Data Management: Maintain accurate records of calls made, customer interactions, and other relevant data to support our operations.nn5. Team Collaboration: Work closely with colleagues and report any challenges faced during calls to ensure a smooth workflow.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, enabling them to convey information clearly and effectively. Basic computer skills are important for data management tasks. A proactive attitude, along with the ability to work in a team, is expected. We are looking for individuals who are eager to learn and grow within the company. As this role is office-based in Noida, punctuality and reliability are crucial to success.

We are seeking a dedicated Tele Caller to join our team in Chennai. This full-time position is suitable for fresh graduates or those with minimal experience, providing an excellent opportunity to start a career in telemarketing. The role requires a female candidate who is motivated and eager to succeed while working from home. nnKey Responsibilities:nn1. Conducting Calls: You will be responsible for making outbound calls to potential clients, introducing our services, and generating interest in our offerings.nn2. Customer Interaction: Engage with customers in a friendly and professional manner, answering their queries, and providing information to assist them in making informed decisions.nn3. Data Management: Maintain accurate records of calls made, customer interactions, and feedback to ensure effective follow-up and reporting.nn4. Meeting Targets: You will work towards achieving daily and monthly targets set by the management, which may include the number of calls made or leads generated.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent verbal communication skills. A pleasant phone manner and the ability to engage with potential clients are crucial. Candidates should be self-motivated, organized, and willing to learn. Basic computer skills are necessary for managing data and following up with customers. A positive attitude and the ability to handle rejection gracefully will be important for success in this role.

Telecalling voice processJob role collectionsLoan pending emi collectionAny languages Role Summary: Act as the primary voice of the company to pitch services, nurture leads, or support existing customers. Core Tasks: Make outbound cold/warm calls, handle inbound support queries, and document logs accurately. Average Salary: 8,000 to 21,000 per month (plus performance incentives).Key Responsibilities Lead Generation: Dial numbers from provided databases to introduce products or services. Customer Support: Answer incoming requests, address complaints, and explain product features. CRM Management: Record call outcomes, update customer information, and schedule follow-ups. Target Achievement: Meet daily or monthly quotas for calls made, leads qualified, or sales closed.Required Skills & Qualifications Education: High school diploma or 12th pass minimum. Communication: Clear verbal skills, good listening ability, and strong local/English language proficiency. Technical Skills: Basic computer literacy and familiarity with CRM software. Soft Skills: Patience, resilience against rejection, and problem-solving.You can review a full template guide on Indeed's Telecaller Guide or check requirements via Betterteam's Job Description.If you want, I can help you: Tailor this description for a specific industry (like real estate or tech support) Write custom interview questions for hiringIndeedTelecaller Job Description [Updated 2026]Core Role: Gather leads, generate sales, and document customer feedback via phone, email, chat, and social media. Duties: Inform prospects of offerings, modify ...BetterteamTelecaller Job DescriptionTelecaller Requirements: * High school diploma or equivalent. * Prior experience as a telecaller or similar. * Completion of a sales-related training program is...We Create ProblemsTelecaller Job Description, Roles & ResponsibilitiesRole: Telecaller responsible for inbound/outbound calls, lead generation, sales, and customer query resolution. Responsibilities: Make/receive calls, follow up ...InternshalaJob Description for Telecaller with Samples [2026 Guide] - Internshala3. Job Responsibilities of Telecaller * Initiate outbound calls to potential customers to introduce and promote products/services. * Conduct follow-up calls to ...RazorpayTelecaller Job Description: Free Sample, Responsibilities, Skills, and Success - Razorpay LearnRole Overview: Telecallers bridge companies and customers via inbound and outbound calls, driving sales, lead generation, and query resolution. Responsibilities...QandleTelecaller Job Description Template QandleDefinition: Professional making outbound or receiving inbound calls across industries like banking, insurance, real estate, and e-commerce to promote products, ...YouTubeIrritating Facts2mJob description of Telecaller - Role, Responsibilities & SkillsNeoDoveTelecaller Job Description, Responsibilities & Skills - NeoDoveRole: Telecallers contact existing and prospective clients via inbound/outbound calls and emails to generate leads, sell products, explain benefits, and retain ...YouTubeTeamlease4:10Telecaller Roles and Responsibilities in India - Career growth and Salary ...

Customer Support Executive Handle customer calls, queries, and complaints professionally.Provide accurate information and resolve customer issues.Maintain customer records and update details in the system.Coordinate with internal teams when required.Ensure good customer satisfaction and timely follow-up.Good communication skills and basic computer knowledge required.

International Telecaller Process: (Blended - Voice/Email/Chat) Location: Airoli, Navi Mumbai Criteria:* Graduate OR HSC with 6 month Experience (On Paper)* Good Communication Skills* HSC Certificate Mandatory* LGBTQ+ & PWD Candidates are Encouraged to Apply Salary:* 28,000 In-hand* 35000 CTC Shift: 247 Rotational Shifts Working Days: 5 Days Working Week Off: 2 Rotational Week Offs Perks:* One-Way Cab Facility (As Per Shift Timings)* Internal Job Posting (IJP) Opportunity After 1 Year* Gym Facility* Provident Fund (PF)*Interested people can call on this number HR* *91 84240 18670** HR Round* Assessment* Operations Round

As an Executive - Customer Service, you will be responsible for communicatingwith consumers of healthcare andtelecommunication providers in the United States. Depending on the assignedprocess, you may be responsible forassisting customers with their queries, providing information and support,resolving service-related concerns, orcontacting consumers regarding overdue and unpaid bills on behalf of theclient.For collection-based processes, you will communicate with consumers over thephone, understand their paymentsituation, and negotiate and facilitate payment of outstanding balances whileensuring professional and customer-focused experience.Utilize effective verbal communication and customer service skills whilecommunicating with customers to resolve theaccount delinquency.Able to manage difficult customer issues while working in a fast-pacedenvironmentDetermine the reason for delinquency and best course of action to assistconsumers.Engage our consumers with the highest level of respect and dignity.Document all collection efforts for each assigned account in accordance withestablished procedures and compliancepolicies.Communicate professionally and regularly with leadership and peers on statusof accounts, escalations in accordancewith established standards.Ensure all accounts in assigned lists are managed accurately and in a timelymanner.Calls are majorly outbound and over a period moves to a blended(inbound/outbound) environment.Accounts are early/mid/late - stage defaults return payments, first paymentdefaults, and work date follow upassignments.

We are looking for a BPO Telecaller to join our team in Mohali. The ideal candidate will be a recent graduate, eager to start their career in a dynamic environment. This full-time position requires working from the office and offers an opportunity to develop communication skills.Key Responsibilities:- Making Calls: You will reach out to potential clients and conduct surveys or offer services according to given scripts.- Customer Interaction: Handle inbound and outbound calls, assist customers with their inquiries, and provide informative responses.- Record Keeping: Maintain accurate records of calls made, client interactions, and feedback to help improve future processes.- Team Collaboration: Work closely with team members to meet daily targets and share insights that can enhance operational efficiency.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, enabling clear and confident interactions with customers. Strong listening skills are essential to understand customer needs effectively. A positive attitude and willingness to learn are crucial for success in this role. Basic computer proficiency is necessary to document calls and manage records. We prefer candidates who can work under pressure and demonstrate good time management to handle calls efficiently. Overall, a proactive approach and a commitment to delivering exceptional customer service will be key to thriving in this position.

Job Summary: UK based company dealing with customers of online store Follow up (with suppliers & courier) to ensure that appropriate actions are taken on customers' requests. Ability to listen carefully and understand British accentResponsibilities and Duties: Answer calls professionally to provide information about products, take/ cancel orders, or obtain details of complaints. Conduct regular outbound sales and follow-up calls to generate sales opportunities, convince customers to complete purchases, and encourage product reviews in line with company targets. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Willingness to solve customers' problems Refer unresolved customer grievances or special requests to designated departments for further investigation.Required Experience, Skills and Qualifications Fluent in English Excellent communication skills and ability to learn Knowledge of internet and ability to use Microsoft Office and email to quickly look up customer information Job Type: Full-time Schedule: UK shift

BPO Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled customer calls and assisted customers with their queries, requests, and concerns. Provided clear information and suitable solutions while maintaining professional communication. Managed customer interactions efficiently, documented call details, followed process guidelines, and worked toward customer satisfaction and productivity targets.Key Responsibilities:Handle inbound and outbound customer calls.Understand customer requirements and provide appropriate assistance.Resolve customer queries and complaints professionally.Maintain accurate customer and call records.Follow company processes and quality standards.Meet daily productivity and performance targets.Escalate complex issues to the appropriate team when required.

BPO Voice Process - Day ShiftLocation: Coimbatore, Tamil NaduJob Type: Full-TimeProcess: Voice Process / Customer SupportShift: Day ShiftJob DescriptionWe are hiring candidates for a BPO Voice Process role in Coimbatore. The position involves handling customer calls, understanding customer requirements, resolving queries, and providing professional customer support.ResponsibilitiesHandle inbound and outbound customer calls.Understand and resolve customer queries.Provide accurate information about products and services.Maintain proper customer records.Follow company processes and quality standards.Achieve assigned performance and productivity targets.RequirementsGood communication skills.Basic computer knowledge.Ability to communicate confidently over the phone.Freshers and experienced candidates can apply.Willingness to work in a day shift.Location: CoimbatoreShift: Day ShiftExperience: Freshers & ExperiencedEmployment Type: Full-Time

International Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled international customer calls and provided professional support to customers from different regions. Understood customer requirements, resolved queries and complaints, provided accurate information, and maintained a high standard of communication and customer service.Key Responsibilities:Handle inbound and outbound international customer calls.Communicate professionally with customers from different countries.Understand and resolve customer queries and concerns.Provide accurate information about products and services.Maintain customer records and update call details.Follow company policies, process guidelines, and quality standards.Meet productivity, quality, and customer satisfaction targets.Escalate complex issues to the appropriate team when required.

We are seeking a motivated and friendly Female Tele Caller to join our team in Tirunelveli. This is a full-time position that allows you to work from home. The ideal candidate will be responsible for communicating with potential customers, providing information about our services, and assisting in lead generation.nnKey Responsibilities:nn1. Customer Communication: Reach out to potential customers via phone calls to introduce our products and services. Maintain a polite and helpful tone to create a positive impression.nn2. Information Gathering: Collect relevant information from prospective clients and accurately record it in our database for future reference and follow-up.nn3. Lead Generation: Identify and qualify potential leads by engaging with callers and understanding their needs. Schedule appointments for further discussions with the sales team.nn4. Customer Support: Address customer inquiries and provide necessary information about services. Ensure customer satisfaction by resolving any issues that may arise during the conversation.nn5. Reporting: Maintain daily records of calls made, responses received, and potential leads generated. Provide reports to the supervisor as needed.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills, both verbal and written. A friendly and approachable demeanor is essential for engaging with customers effectively. The ability to work independently from home and manage time efficiently is necessary. Previous experience is not required, making this an excellent opportunity for freshers eager to begin their career in tele-calling.

BPO Voice Process - Job DescriptionA BPO Voice Process involves handling customer interactions over the phone and providing professional, timely, and accurate support.Key ResponsibilitiesHandle inbound and/or outbound customer calls.Understand customer queries and provide appropriate solutions.Resolve complaints and service-related issues professionally.Maintain a polite, confident, and customer-friendly communication style.Verify customer information and update records in the system.Follow company policies, call-handling procedures, and quality standards.Document customer interactions accurately.Escalate complex issues to the appropriate team when required.Achieve assigned targets for productivity, quality, and customer satisfaction.Skills RequiredGood verbal communication skills in English.Clear pronunciation and active listening skills.Basic computer knowledge and typing skills.Ability to handle customers calmly and professionally.Problem-solving and multitasking abilities.Willingness to work in rotational shifts, if required.Typical Job ProfilePosition: Customer Support Executive / Voice Process ExecutiveIndustry: BPO / Customer ServiceProcess: Inbound / Outbound Voice ProcessExperience: Freshers and experienced candidates can applyWork: Customer calls, query resolution, complaint handling, and data updating.ContactFor job details and applications: 9043326222

Here's the same job description with the contact number added:## International Voice Process - Job DescriptionAn International Voice Process involves handling customer calls from international clients, primarily communicating in English and providing professional customer support.### Key Responsibilities- Handle inbound and outbound calls from international customers.- Understand customer concerns and provide accurate solutions.- Resolve customer queries, complaints, and service-related issues.- Communicate clearly and professionally with customers from different countries.- Maintain proper call etiquette and follow international customer service standards.- Verify customer details and update information in the CRM/system.- Document customer interactions and maintain accurate records.- Escalate complex issues to the appropriate department when required.- Meet daily, weekly, and monthly targets for quality, productivity, and customer satisfaction.### Skills Required- Excellent spoken English and communication skills.- Neutral accent and good pronunciation.- Strong listening and interpersonal skills.- Basic computer and typing knowledge.- Ability to handle difficult customers professionally.- Good problem-solving and multitasking skills.- Willingness to work in rotational/night shifts.### PositionJob Title: International Voice Process Executive / Customer Support ExecutiveProcess: International Voice ProcessType: Inbound / Outbound CallsCustomers: International ClientsExperience: Freshers and experienced candidates can apply.### Contact For Job Details & Applications: 9043326222

Spancore Technology - BPO Voice ProcessLocation: CoimbatoreJob Type: Full-TimeProcess: BPO Voice ProcessSkills: Excellent English Communication, Customer Handling, Basic Computer KnowledgeEligibility: Freshers & ExperiencedSalary: Good Salary Package + Incentives We are hiring candidates for a BPO Voice Process role in Coimbatore. The role involves handling customer calls, understanding customer requirements, providing accurate information, and resolving queries professionally.Candidates should have good English communication, customer-handling skills, and basic computer knowledge. Both freshers and experienced candidates can apply. This is a full-time opportunity with a good salary package and incentives.

We have an urgent requirement of 50 English speaking candidates for US Medical Billing process for Process Associate profile for Mohali Location.For Freshers CTC would be between 15,500 to 16,500 per month as per the skill set of the candidate.Eligibilities :Must be minimum 18 TO 30 years of age.Must be minimum Graduate/ +2 pass with 6 months of experience.Must be fluent in EnglishMust be able to read English and comprehend.Must have basic knowledge of computers.Must be ready to work in Night shifts (5:30pm to 2:30am)Must have valid educational proofs and identity proofs.

Good Communication Skill in English and Hindiage Limit 18 to 30good Typing Speedshift Rotational j0b Location Mohali

Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.