Voice Process Jobs

Job Description: BPO Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Inbound / Outbound Voice ProcessJob Description:We are looking for enthusiastic and customer-focused candidates for a BPO Voice Process role in Coimbatore. The candidate will be responsible for communicating with customers over the phone, addressing their queries, providing accurate information, and ensuring customer satisfaction.Responsibilities:Handle inbound and outbound customer calls.Resolve customer queries and provide appropriate solutions.Communicate professionally and maintain good customer relationships.Update customer information in the system.Achieve customer service and quality targets.Requirements:Good communication skills in English.Basic computer knowledge.Freshers and experienced candidates can apply.Willingness to work in a day shift.Good listening and problem-solving skills.Job Location: CoimbatoreWorking Hours: Day Shift

Job Description: International Voice Process ExecutiveJob Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes at mohit.kumar@firstmeridianglobal.com

Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.

Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when requiredRequirementsGood communication skills in English or Telugu.Good listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.

Job Description: TelecallerLocation: Hyderabad Job Type: Full-TimeWorking Hours: 10:00 AM - 7:00 PMSalary: 25,000 - 30,000 per month (based on experience and profile)Job ResponsibilitiesMake outbound calls to prospective customers and explain services.Handle incoming calls and respond to customer queries professionally.Follow up with leads and maintain regular communication.Maintain call records and update customer information.Achieve calling targets and support business development activities.RequirementsFemale candidates with good communication skills.Fluency in English and Hindi; Kannada will be an added advantage.Good convincing, interpersonal, and telephone-handling skills.Candidates with prior telecalling experience are preferred.Freshers with excellent communication skills may also apply.How to Apply?Interested candidates can share their updated CV for consideration.

Job Title: Telecaller - Insurance & Loan ProcessCompany: SS Infotech Solutions Pvt. Ltd.Location: ChennaiJob Description: Make outbound calls, explain insurance and loan products, generate leads, follow up with customers, and achieve targets.Eligibility: 10th / 12th Pass / Any Degree. Freshers and experienced candidates can apply.Skills: Good communication, customer handling, and basic computer knowledge.Salary: As per company norms + incentives.

Job Title: Tele-Collection ExecutiveCompany: Balas Associate Location: Shenoy Nagar, ChennaiRoles and Responsibilities:- Make outbound calls to customers regarding pending payments.- Follow up on overdue EMIs, loans, or other outstanding dues as assigned.- Explain payment details and encourage timely repayment.- Achieve daily and monthly collection targets.- Update customer information and call records accurately.- Maintain professional communication and report daily performance to the team leader.Requirements:- Freshers and experienced candidates can apply.- Good Telugu communication skills.- Basic computer knowledge.- Immediate joiners preferred.Salary: Based on experience and performance.

We are looking for a Data Entry Operator to join our team in Lucknow. This entry-level position is ideal for those who are detail-oriented and eager to start their career in data management. Key Responsibilities:- Data Input: Accurately enter information into our database and maintain updated records. This is crucial to ensure the reliability of our data for future analysis. - Data Verification: Review and cross-check data for accuracy and completeness. This step is essential to minimize errors and enhance the quality of our information. - File Management: Organize and maintain physical and digital files. Proper organization ensures easy access to needed data and contributes to efficient workflow. - Reporting: Generate simple reports as required by supervisors. Clear and concise reporting helps in tracking data progress and supported decision-making. Required Skills and Expectations: Candidates should possess a minimum education of 10th pass with a basic understanding of computers. Attention to detail is critical as even small errors can have significant impacts on data integrity. Good typing skills and familiarity with data entry software will be advantageous. The ideal candidate should be a team player, able to work collaboratively in a busy office environment. Effective communication skills are necessary for interacting with colleagues and supervisors. We expect a commitment to maintaining confidentiality of sensitive information and a willingness to learn and grow in the role.Send cv - staffingservicesworkhub@gmail.com Contact HR DEPARTMENT - 8960922990

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

This role offers an excellent opportunity for freshers in customer support for candidates fluent in Telugu, Malayalam, or Kannada, located in Chennai. You will engage with customers, helping them with inquiries and delivering exceptional service.Key Responsibilities include communicating effectively with customers in their preferred language, addressing their questions or issues promptly, and ensuring customer satisfaction. You will assist with inquiries, provide necessary information, and escalate issues when required, all while maintaining a positive attitude and ensuring a smooth customer experience.Required skills for this role include a strong command of either Telugu, Malayalam, or Kannada, along with good spoken and written English. Basic computer knowledge is essential as you will be using various software and tools to support customers. You should possess excellent communication skills, patience, and a problem-solving mindset to resolve issues effectively.The role is a full-time position based in an office environment, requiring a minimum educational qualification of 12th pass. Candidates with 0 to 1 years of experience are welcome to apply. You will work with fixed Sunday holidays and may be eligible for incentives up to 20,000. The organization also provides PF and ESI benefits to its employees. If you have the desire to start your career in customer support and can work in Chennai, apply for this vibrant role today!

Job DescriptionWe are hiring Customer Support Executives for voice processes with a leading multinational company in Chandigarh and Mohali. We welcome applications from both fresh graduates and experienced professionals.Key ResponsibilitiesHandle inbound and outbound customer interactions via voice.Provide technical assistance and customer support.Identify customer concerns, troubleshoot issues, and recommend appropriate solutions.Respond to customer queries through calls, email, and chat.Maintain a high level of customer satisfaction by delivering quality service.Accurately document customer interactions and follow company processes.EligibilityGraduation is mandatory.Freshers and experienced candidates are welcome to apply.Strong English communication skills are required.Willingness to work in US shift/night shift schedules.Candidates who graduated up to 2025 should have all original semester DMCs.2026 graduates should have their final semester online result along with all original DMCs from previous semesters.Compensation & BenefitsAnnual CTC: 2.42 LPA - 3.24 LPA (based on skills and interview performance).Night Shift Allowance (as per company policy).Monthly Performance Bonus of up to 7,000.Monthly Incentive Opportunities.Cab facility for eligible employees.Cashless Medical Insurance Coverage of up to 1 Lakh.247 Medical Helpline.Paid Leave Benefits as per company policy.5-day work week with rotational weekly offs.

# Job Title: International Customer Support Executive (Voice/Chat Process)### Job DescriptionWe are looking for motivated and customer-focused individuals to join our International Customer Support team. The candidate will be responsible for assisting international customers through voice calls or live chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.The ideal candidate should have good communication skills, a customer-first attitude, problem-solving abilities, and the ability to work in a fast-paced environment.### Key Responsibilities* Handle customer queries through international voice calls or live chat.* Provide accurate information about products, services, billing, subscriptions, and technical issues.* Resolve customer complaints professionally while maintaining customer satisfaction.* Demonstrate empathy and active listening to understand customer concerns.* Follow company policies, standard operating procedures (SOPs), and quality guidelines.* Maintain required performance metrics, including CSAT, AHT, quality scores, and productivity.* Identify opportunities to recommend relevant products, services, or upgrades where applicable.* Maintain accurate records of customer interactions.* Escalate complex issues to the appropriate department when necessary.* Meet individual and team performance targets.### Educational QualificationsCandidates must meet either of the following criteria:* 12th Pass: Minimum one year of relevant customer support or BPO experience.* Graduate: Freshers and experienced candidates may apply, subject to company requirements.### Required Skills* Good verbal and written English communication skills.* Strong customer service and interpersonal skills.* Active listening and problem-solving abilities.* Ability to handle customer objections and complaints professionally.* Empathy, patience, and a customer-oriented approach.* Basic computer knowledge and typing proficiency.* Ability to multitask, particularly in chat support.* Familiarity with email, CRM tools, and customer support software is an advantage.* Ability to work under pressure and achieve performance targets.* Flexibility to work rotational shifts, night shifts, and rotational week-offs.### Job Details* Process: International Voice / Chat Support* Work Type: Voice, Non-Voice, or Blended Process* Experience: Freshers (graduates) and experienced candidates, as per eligibility criteria.* Minimum Qualification: 12th Pass with one year of relevant experience OR Graduation.* Shift: Rotational / Night Shift* Communication: English* Work Environment: Professional, customer-focused, and target-driven.### Preferred Candidate ProfileCandidates with prior experience in international BPO, technical support, customer service, sales, or chat support will have an advantage. Applicants should demonstrate professionalism, adaptability, ownership, and a willingness to learn.

Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate

We are looking for a dedicated female Telecaller to join our team in Madurai, India. This part-time role is perfect for individuals with 0 to 6 years of experience and a minimum education of 12th grade. You will work from home, making calls to potential clients.nnKey Responsibilities:n- Making Outbound Calls: You will contact potential customers to promote our products or services, aiming to generate interest and set appointments.n- Providing Information: You should be able to clearly explain the features and benefits of our offerings, ensuring the customers understand what we provide.n- Handling Inquiries: Responding to questions and resolving any issues that customers may have during your calls is essential for fostering positive relationships.n- Maintaining Records: You will need to accurately log details of calls and interactions in our database, helping us track customer engagement effectively.n nRequired Skills and Expectations:nThe ideal candidate should have excellent communication skills, with the ability to speak clearly and persuasively. You should be comfortable using a computer and familiar with basic software for data entry. Punctuality and reliability are crucial, as you will be expected to adhere to a defined work schedule. Being friendly, patient, and having a positive attitude will help you build rapport with potential customers. A willingness to learn and adapt is also important for success in this role.

Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when required.RequirementsGood communication skills in English or TeluguGood listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.

This is E-commerce Company in India Direct Recruitment in Our Company, Part Time Full Time and Work from Home also Available.

Team leader telecaller customer support hiring for our company,

We have vacant of 15 tele calling Jobs in Chennai, for Freshers Educational Qualification : Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc Skill outbound calling,Domestic BPO,Voice Process etc.

Writing## Hiring for International Voice Process - Coimbatore Exciting Career Opportunities!We are hiring enthusiastic and talented candidates for the International Voice Process in Coimbatore.Job Details:- Job Role: International Voice Process Executive- Location: Coimbatore, Tamil Nadu- Process: International Voice / Customer Support- Communication: Good English communication skills- Skills Required: Excellent verbal communication, customer handling, and problem-solving skills- Experience: Freshers and experienced candidates can apply- Salary: Best salary package based on skills and experienceKey Responsibilities:- Handle international customer calls professionally.- Provide excellent customer service and resolve customer queries.- Maintain good customer relationships.- Meet performance and quality targets. Contact Number: 9043326222 Location: Coimbatore Interested candidates, contact us today to explore this exciting career opportunity!

Writing## BPO Non-Voice Process - Coimbatore (Day Shift)Job Title: BPO Non-Voice Process ExecutiveLocation: Coimbatore, Tamil NaduShift: Day ShiftProcess: Non-Voice / Back Office### Job DescriptionWe are looking for motivated candidates for a BPO Non-Voice Process role in Coimbatore. The role involves handling customer requests and updating information through email, chat, data entry, and other back-office tasks without making or receiving customer calls.### Roles and Responsibilities- Handle email and chat support.- Perform data entry and maintain accurate records.- Process customer requests and update information in the system.- Verify documents and maintain data accuracy.- Follow company procedures and meet quality targets.### Skills Required- Basic computer knowledge and typing skills.- Good written communication skills in English.- Attention to detail and accuracy.- Basic knowledge of MS Office.- Ability to work in a team.### Eligibility- Freshers and experienced candidates can apply.- Minimum qualification: 12th pass or any degree, depending on company requirements.- Willingness to work in a day shift.Work Location: Coimbatore, Tamil NaduShift Timing: Day Shift

BPO Non-Voice Process - Job DescriptionA BPO non-voice process involves handling customer or business-related tasks without making or receiving phone calls. Employees primarily work through email, chat, data entry, back-office operations, and document processing.Key ResponsibilitiesRespond to customer queries through email or chat.Process and verify customer information and documents.Perform accurate data entry and data validation.Handle back-office tasks according to company procedures.Update customer records and maintain databases.Review and process requests, forms, or transactions.Meet daily productivity, quality, and accuracy targets.Follow company policies, data-security guidelines, and standard operating procedures.Escalate complex issues to the appropriate team when required.Skills RequiredGood written English and communication skills.Basic computer and MS Office knowledge.Good typing speed and accuracy.Attention to detail.Ability to work with repetitive tasks and deadlines.Basic problem-solving and analytical skills.

Key ResponsibilitiesMake outbound calls to prospective customers and explain products/services.Handle inbound customer inquiries professionally and efficiently.Generate, qualify, and maintain leads through telecalling activities.Schedule appointments and meetings for the sales team.Follow up with potential customers and existing clients.Maintain accurate records of customer interactions in CRM or databases.Achieve daily, weekly, and monthly calling and conversion targets.Address customer queries and provide appropriate solutions.Collect customer feedback and share market insights with management.Support marketing and promotional campaigns through telecalling efforts.Ensure high customer satisfaction and service quality.

Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.

First Meridian hiring Announcement Urgent Hiring and immediate joiners preferred. Grab the opportunity .We're Hiring for one of our prestigious clients Job Title: Analyst Sales Operations(Bangalore)Work location: Domlur BangaloreWork Mode: Work From Office(3 days/week, 2 days WFH) (for female employee cab will be provided if shift timings are between 8pm to 6am)Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Interview Mode: Face-to-Face is MUSTJob Description:About Business Unit:Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization.Specifically, streamlining business processes and leveraging best practices.Role Overview:Focus is on centralizing administrative and system support functions and increasing our responsiveness to our business customers. The MDG analyst provides support to all Dell Technologies Business Units including but not limited to Sales, Services, Channels, Finance and other downstream clients.Key Responsibilities:Ability to work rotational hours APJ, US, EMEASupport and maintain all incoming MDG requestsComplete assigned daily requests in line with the defined SLAHandle customer escalations carry out root cause analysis on escalations with effective response timesAnalyze complex and disparate sets of data to make timely fact-based decisions and recommendationsAbility to engage with stakeholders to understand their needsAssist in preparing important KPIsProvide End of Quarter support aligning with key business units EOQ support structuresParticipate in regular team forums providing process improvement ideas and possible group training opportunitiesPrepare and deliver clear and well- organized presentations to stakeholders/team/leadershipGood team player with the ability to build rapport with stakeholders and fellow team members driving collaborative activities to achieve resultsPerforms other duties as requiredEssential Requirements:Strong English and local language spoken and writtenStrong analytical and customer service skillsExcellent organizational as well as multi- tasking skillsSelf-initiation and creative thinkingExcel and PowerPointHigh sense of urgencyDesirable Requirements:Proficient in MS Office applicationsSQL experience a plus but not requiredMandatory SkillsWorked in data management background,Handled any type of data.Support Experience, Working experience in Sales and/or Marketing domainExcellent verbal, and written communication skills.Multi-tasking capabilities, Stake holder management & engagement skills & real-time problem-solving skillIncubment should have worked in any international BPOLet me know if you know of anyone who would be a fit for this roleInterested candidates mail your resume : mohit.kumar@firstmeridianglobal.com

A Tele Collection Executive is responsible for recovering overdue payments and outstanding debts from customers via telephone. The primary goal is to reach collection targets while maintaining professional customer relationships and adhering to regulatory compliance