Voice Process Jobs

As a Voice Process Executive, you will handle customer interactions via phone, providing assistance and solutions to their inquiries. Your role is crucial in ensuring customer satisfaction and maintaining a positive company image. **Key Responsibilities:**- **Customer Assistance:** Engage with customers to address their queries and provide accurate information, helping to resolve issues effectively.- **Call Handling:** Manage inbound and outbound calls to ensure timely responses to customer requests, adhering to the company's communication standards.- **Problem Solving:** Identify customer problems and offer appropriate solutions, ensuring a high level of service is maintained throughout the interaction.- **Documentation:** Maintain detailed records of customer interactions and transactions, ensuring all information is accurate and up-to-date for future reference.- **Feedback Collection:** Gather customer feedback and relay it to management, aiding in service improvement and product development.**Required Skills and Expectations:**- **Communication Skills:** A strong command of spoken language, including clarity, fluency, and an understanding of customer needs is essential.- **Interpersonal Skills:** The ability to build rapport with customers quickly and effectively is important for resolving issues and enhancing customer satisfaction.- **Problem-Solving Skills:** Capability to think critically and offer solutions in a fast-paced environment is vital for addressing customer concerns.- **Adaptability:** Willingness to learn and adapt to new processes, systems, and technologies as needed.- **Experience:** Previous experience in a voice process or customer service role is preferred, with a minimum of 1 year and a maximum of 6 years in relevant fields.

Key ResponsibilitiesComponent Assembly: Assemble basic mechanical parts, structures, and sub-assemblies using standard fasteners, rivets, bolts, and hand tools according to instructions.Material Preparation: Perform foundational bench fitting operations including manual filing, hacksawing, deburring, and grinding to prepare metal edges for structural alignment or welding.Drilling & Tapping: Safely operate pedestal or hand drilling machines to make holes in metal workpieces and perform manual or machine tapping for threads.Basic Measurement Checks: Check component dimensions before and after fitting using basic measuring instruments like steel rulers, measuring tapes, and standard vernier calipers.Assisting Senior Staff: Assist High-Skill Fitters and Maintenance Engineers during major machinery overhauls, equipment installations, or complex alignment setups.Material Handling & Loading: Move raw metal stocks, castings, or finished sub-assemblies to designated work stations or storage bays safely using basic shop-floor material handling equipment.Shop Floor Housekeeping (5S): Maintain a clean and organized work bench, ensure proper storage of personal tools, and strictly follow workplace safety and PPE (Personal Protective Equipment) guidelines.

Company: Radical Minds TechnologiesJob Role: Customer Support Executive - Semi Voice ProcessWork Location: Multiple locations across BangaloreEligibilityFreshers are welcome to apply (Versant Level 5 skills preferred)Experienced candidates with prior customer support/chat process experience are preferredRequired SkillsExcellent communication skills in English and Hindi (mandatory)Proficiency in at least one South Indian language (Tamil, Telugu, Kannada, or Malayalam)Good customer handling and problem-solving abilitiesCompensationCTC: 18,000 - 23,000 per monthFinal salary will be determined based on interview performance and experienceShift DetailsRotational shiftsNo night shiftsAdditional InformationCandidates will be assessed during the interview process and may be assigned to any of the multiple customer support processes available with the client based on their skills and performance.Interested candidates can share their updated resume for further processing.

We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.

Greeting From Vishakan Placement Service !!!Walkin interview for Fresher Graduate - Tamil Telecaller Bpo@ Thoraipakkam ChennaiProcess; IDFC Personal Loan (Outbound Call Sales) Qualification: Any Graduate/ Arrears candidate also apply/ Degree Drop out (Career gap candidate also apply job)Skills: Average English/ Call Convincing skills/ Lead Generation/ Ms-office/ typing / Computer SkillsFixed salary: 13000 Take-home+ Incentive Job timing: Day-shift 9.30 am- 6.30 pm / Sunday week-off 100% work from office- Direct Office Interview : HR Round- Client Round No of openings: 100 Age Limit: 21-27Work Location: Thuraipakkam OMR chennai Candidate nearby location: thiruvanmiyur,neelangkarai, kottivakkam, Medavakkam,madipakkam,karapakkam,sholinganallur. semmencherry,Perungudi, Taramani omr

Solve the Customer quires and give the solution through the call.Company - Globiva pvtHS / Graduate / Male / Female all eligible1 Yr Experience required on PaperSalary - 19000inhand - 15000 Attendance bonus -2000Incentive upto - 30000Job location - Kolkata Sector 5

Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / Experienced

We are seeking a detail-oriented Data Entry Executive based in Hojai, India, to join our team. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed at least the 12th grade.The Data Entry Executive will be responsible for inputting, updating, and maintaining data in our system accurately and efficiently. Attention to detail is crucial, as the role demands a high level of accuracy in data entry tasks.Key responsibilities include:1. **Data Entry**: Accurately input data into our databases and systems, ensuring all information is correct and up-to-date.2. **Data Verification**: Review and validate data to eliminate errors and inconsistencies, ensuring high-quality data integrity.3. **Record Keeping**: Maintain organized records of entered data to facilitate easy retrieval when needed, supporting overall operational efficiency.4. **Collaboration**: Work closely with team members and other departments to gather necessary information for data entry tasks as required.5. **Reporting**: Assist in generating reports and summaries from collected data to help management make informed decisions.Candidates should possess strong attention to detail and be comfortable working in a fast-paced environment. Proficiency in basic computer applications, including MS Office, is essential. Good communication skills and the ability to work independently as well as part of a team are also important for this role.

Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

We are looking for a dedicated Customer Care Associate to join our team in Turbhe Midc. In this role, you will be the main point of contact for our customers, helping them with inquiries and ensuring they have a positive experience with our services.**Key Responsibilities:**- **Responding to Customer Queries:** Address customer questions via phone, email, or chat, providing clear and accurate information to resolve issues efficiently.- **Managing Customer Accounts:** Assist customers with account-related inquiries, such as updates, changes, and troubleshooting, ensuring their accounts are managed effectively.- **Providing Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Handling Complaints:** Listen to customer concerns, empathize with their situations, and work towards finding satisfactory solutions to any issues they may face.- **Maintaining Records:** Keep accurate and detailed records of customer interactions and feedback, contributing to database updates for better service delivery.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with customers and colleagues.- A proactive attitude and willingness to help are important to ensure customer satisfaction.- Basic computer skills are necessary to navigate systems and record information accurately.- Problem-solving abilities will help in addressing customer concerns swiftly.- A team player mindset is valued as you will collaborate with colleagues to enhance customer service.Candidates with 0 to 3 years of experience are welcome to apply. This is a full-time position based in the office.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

RequirementsExcellent English communication skills are mandatoryStrong verbal communication and listening skillsAbility to handle client conversations professionallyGood convincing and persuasion skillsComfortable making outbound calls and maintaining follow-upsStrong interpersonal and relationship-building abilityInterest in telecalling and customer interaction activitiesAny degree qualification is acceptablePrior telecalling experience will be an added advantageJob DescriptionMake outbound calls to prospective clients and introduce company servicesHandle client inquiries and provide accurate informationMaintain regular follow-ups with interested clientsBuild professional relationships through effective communicationRecord and update client interaction details accuratelyCoordinate client requirements with the concerned team when requiredSupport lead generation and client engagement activitiesEnsure professional communication standards are maintained during all interactionsLocation: NagercoilWork Mode: OnsiteContact:panacorp.2023hr@gmail.com7092000772

Job Description:We are looking for a Telecaller to join our Research and Development team, focused on assisting PhD scholars with research support and project guidance. The ideal candidate will handle inbound and outbound calls, provide information about our research services, and maintain effective communication with candidates.Key Responsibilities:Contact potential and existing candidates to explain research assistance services.Maintain a record of calls and follow-ups in the database.Understand candidate requirements related to PhD or research projects.Coordinate with the research and documentation team for service details.Achieve daily/weekly communication and conversion targets.Provide accurate information and maintain professionalism in all calls.Handle inquiries through phone, email, and WhatsApp.Required Skills:Strong communication and convincing skills in English and Tamil.Basic computer knowledge (MS Word, Excel).Patience and professionalism in handling research candidates.Ability to work independently and meet communication goals.Qualification:Any Degree (Freshers or Experienced).Best Regards,Anand Kumar LHRPanacorp Software SolutionsLinkedIn: Panacorp Software Solutions

Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.

Key Responsibilities1. B2B Client Outreach (Lead Generation)Corporate Prospecting: Call HR Managers, Plant Heads, and Directors of manufacturing, engineering, and FMCG companies to introduce the agency's recruitment services.Requirement Gathering: Identify active or upcoming vacancies within their factories (e.g., VMC Operators, Accountants, Quality Engineers) and secure initial meetings for the business development team.Database Cleansing: Call industrial lists to verify and update contact numbers, email IDs, and correct designations of decision-makers.2. Candidate Sourcing & Telephonic ScreeningCold Sourcing: Call job seekers from job portals or internal databases to pitch open career opportunities.Initial Screening: Conduct basic telephonic interviews to verify critical details: total experience, technical skills (e.g., Tally proficiency or welding certifications), current salary, expected package, and notice period.Interview Scheduling: Coordinate, schedule, and follow up with shortlisted candidates to ensure they show up for final face-to-face or virtual client interviews.3. CRM & Follow-Up ManagementCall Logging: Document every call status accurately in MS Excel or CRM software (e.g., Intended Callback, Wrong Number, Not Interested).Daily Target Adherence: Maintain a consistent daily output of 80-100 connected calls while maintaining high professional energy.

** Zomato Voice Process Hiring**We are currently hiring for the **Zomato Voice Process**. This is a Hindi voice support role where candidates will handle customer calls, resolve queries, and provide assistance to customers in a professional manner. Both freshers and experienced candidates are welcome to apply.** Job Details:*** Position: Voice Process Executive* Process: Hindi Voice Process

Job DescriptionWe are looking for a dynamic and confident Tele calling Executive to join our team. The candidate will be responsible for contacting prospective customers, explaining company products/services, generating leads, and maintaining customer relationships.Key ResponsibilitiesMake outbound calls to prospective customers.Explain products and services clearly to customers.Generate and qualify leads.Follow up with interested customers.Maintain accurate call records and customer information.Achieve daily and monthly calling targets.Handle customer queries professionally.Coordinate with the sales team for lead conversion.RequirementsMinimum 12th Pass / Graduate preferred.Good communication skills in Hindi and basic English.Basic computer knowledge (MS Office, Internet, CRM).Positive attitude and convincing skills.Freshers and experienced candidates can apply.Preferred SkillsTelecalling experience in Education, Finance, Insurance, Loan, or Sales industry.Strong interpersonal and negotiation skills.Ability to work in a target-oriented environment.Job DetailsPosition: Telecalling ExecutiveExperience: Fresher / ExperiencedSalary:

Greeting From Vishakan Placement Service!!!!We are recruiting a Fresher Candidate For Domestic Voice Process (outbound calls ) *Industry: Domestic Voice Process Bpo *Process: NBFSI Personal Loan / Insurance *Job Role:* Telecaller ( Outbound - Sales) *Shift Timings:** Outbound Sales: 10:00 AM - 7:00 PM* Rotational Shift: 11:00 AM - 8:00 PM *Week Off:* Rotational *Salary:** CTC: 18,700* Take Home: 16,700 *Language Requirements (Any two regional language of the following):** Kannada* Telugu* Tamil* Hindi* Bengali* Odia *Key Responsibilities:**make it lead generate and convince the process. * Make outbound sales calls and achieve targets * Provide accurate information and resolve queries * Maintain call records and follow-ups *Eligibility:**Qualification: HSC/PUC/Diploma/ Any Degree/ Degree continue/ Arrears Candidate also apply.* Good communication skills* Basic computer knowledge* Freshers & experienced (06 Month -18 Months )candidates can applyLocation:* Banashankari 2nd Stage, BangaloreRemarks: 100% work from office- Direct Office Work Interview Process: Walkin interview -Face to Face interview- HR Round -Client interview Interview timing: 10 am- 4 pm(Please share your profile resume in mail)

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.