Voice Process Jobs

Bulk Hiring -Voice ProcessHiring for Bank Process. Shift: 24/7 Rotational Rotational Week Off Languages: English + Hindi (Mandatory) Eligibility: Fresher & Experienced both can apply Immediate Joiners PreferredRoles & Responsibilities:* Handle customer queries related to banking products & services* Assist customers with account, card, and service-related requests* Explain banking products like credit cards, loans, and other services* Upsell banking products to customers and earn good incentives* Maintain service quality and achieve performance targets.

We are looking for a dedicated Voice Process Executive to join our team in Chennai. This role is suitable for freshers and experienced candidates alike, with a strong focus on effective communication and customer service skills.Key Responsibilities:1. **Customer Interaction**: Engage with customers over the phone, addressing their inquiries and providing information about our services, ensuring a positive experience.2. **Issue Resolution**: Listen carefully to customer concerns, troubleshoot issues, and offer appropriate solutions while maintaining professionalism and empathy.3. **Data Entry**: Accurately record customer interactions and update necessary information into our databases to keep records current.4. **Feedback Collection**: Gather customer feedback to help improve services and report back to management on areas for enhancement.5. **Team Collaboration**: Work closely with team members to meet targets and share best practices, contributing to a supportive work environment.Required Skills and Expectations:Candidates should possess excellent verbal communication skills in English and a clear, friendly voice. A high level of patience and the ability to understand customer needs is essential. Candidates must be detail-oriented and able to handle multiple tasks efficiently. An enthusiastic attitude and a willingness to learn are expected, along with a commitment to maintaining high service standards. The ideal candidate should also be comfortable working in an office environment and collaborating with team members to achieve collective goals.

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

A telecaller for EMI collection in a bank or finance company needs strong communication skills and basic MS Office knowledge. They will be responsible for contacting customers with overdue payments, resolving queries, and negotiating repayment plans.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

Greetings from [24]7We are pleased to inform you that we are currently hiring for the position of International Customer Service Executives for our esteemed client, [24]7.ai. Please find the detailed job description and requirements below for your reference and sourcing.Position DetailsRole: International Customer Service ExecutiveLocation: Marathahalli Shift: Full-time (Night Shift - US/Australia Process)Work Days: 5 Days a WeekWeek Offs: 2 Rotational Week OffsPerks: 2-Way Cab Facility ProvidedJob ResponsibilitiesHandle inbound and outbound calls and chat support for international customersProvide accurate resolutions and ensure customer satisfactionMaintain detailed and accurate records of customer interactionsRequirementsEducation: Graduate / UndergraduateExperience: 0-3 yearsSkills: Excellent English communication skills (verbal & written)Other: Willingness to work in night shiftsSalary & Benefits

We are looking for a dedicated Voice Process Executive to join our team in Secunderabad. This role is suitable for fresh graduates and those with limited experience. As a Voice Process Executive, you will play a crucial role in customer interactions, providing assistance and ensuring customer satisfaction.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls, addressing their queries and providing accurate information about our products and services.- **Issue Resolution:** Listen carefully to customer concerns and problems, working to resolve them efficiently and ensuring a positive experience.- **Database Management:** Maintain accurate records of customer interactions and update information in the companys database to facilitate smooth communication.- **Follow-Up Calls:** Make follow-up calls to ensure customers are satisfied with the solutions provided and to gather feedback for improvement.- **Team Collaboration:** Work closely with other team members to improve service delivery and share best practices.**Required Skills and Expectations:**Candidates should have completed their 12th grade and possess strong verbal communication skills with a clear and pleasant speaking voice. A good understanding of basic computer operations is necessary for managing databases. Applicants should be able to work in a fast-paced environment, demonstrating excellent problem-solving abilities and a proactive approach to customer service. Punctuality and a professional attitude are essential, as this is a full-time role based in the office. Being a team player who is willing to learn and grow is highly valued.

We are looking for a motivated and friendly female Telecaller to join our team in Delhi. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade.As a Telecaller, your primary responsibility will be to communicate with customers over the phone. You will be making outbound calls to promote our products and services, answer customer inquiries, and assist with any issues they may have. You will engage with potential clients to generate leads and schedule appointments for the sales team.Key responsibilities include:- **Making Outbound Calls:** Regularly call prospective and existing customers to share information and offer our services, aiming to generate interest and sales.- **Handling Customer Inquiries:** Respond to questions from customers clearly and professionally, ensuring they have a positive experience with our company.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and any follow-up actions needed to ensure organized communication.- **Collaborating with Team Members:** Work closely with the sales and marketing teams to share insights and feedback gathered from customer interactions.The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work well under pressure. You should be comfortable using a computer for data entry and reporting. A strong willingness to learn and adapt is essential for growth in this role.

We are looking for a dedicated female Tele Caller to join our team in Chennai. This is a full-time office position suitable for candidates with 0 to 6 years of experience, and a minimum education level of 10th pass.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers and provide information about our services. This involves following a script while also being able to answer questions and address concerns.2. **Customer Engagement**: You will engage with clients over the phone, fostering positive relationships by understanding their needs and offering suitable solutions.3. **Data Management**: You will need to accurately record customer information and feedback in our database to help improve our services and track interactions.4. **Sales Assistance**: Part of your role may involve assisting in the sales process by qualifying leads, promoting offers, and encouraging potential clients to make a purchasing decision.Required Skills and Expectations:- Excellent communication skills are essential, as you will be the first point of contact for many customers.- A friendly and approachable personality will help in building rapport with clients.- Basic computer skills to input data accurately and efficiently.- Strong listening skills to understand customer needs and respond appropriately.- A proactive attitude and the ability to work in a team to meet targets will be highly valued.

We are Recruiting Customer Service AssistantCompensation:- Base salary $180 - $280/day- Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performanceRequirements:No work experience required, free onboarding training providedBasic English communication skills Punctual, serious, and reliable in work Good team spirit Flexible working hours (Full Time/Part Time)Benefits:- Performance bonuses- Year end bonuses

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

We are looking for a Telecalling Executive in Bilaspur, Chhattisgarh, who will make calls to potential customers, share information about our products, and assist them with their inquiries. This role is ideal for enthusiastic and motivated individuals eager to learn and grow.Key Responsibilities:1. **Inbound and Outbound Calling**: Make outgoing calls to prospects and respond to incoming calls from clients, ensuring efficient communication and engagement.2. **Product Information Sharing**: Clearly explain our products and services, guiding potential customers through the features and benefits tailored to their needs.3. **Customer Support**: Address customer queries and concerns promptly, maintaining a positive and professional demeanor throughout the conversation.4. **Data Entry**: Maintain accurate records of customer interactions and update our database with relevant information from calls to aid future marketing efforts.5. **Lead Generation**: Identify potential sales opportunities during calls and encourage customers to consider our offerings.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, ensuring clarity and confidence when speaking with customers. A friendly and approachable attitude is essential to build rapport with callers. Basic computer skills are necessary for data entry and managing customer records. As this role is for freshers, a willingness to learn and adapt to feedback is crucial. Applicants must be female and have completed at least their 10th grade, showing readiness for a full-time office environment.

We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to prospective and existing customers to inform them about our products and services.- **Engage Customers:** Build rapport with customers through effective communication, listening carefully to their needs and concerns.- **Record Information:** Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- **Handle Queries:** Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- **Achieve Targets:** Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- **Confidence:** A confident and friendly demeanor is important for making connections with customers over the phone.- **Basic Computer Skills:** Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- **Team Player:** Ability to work collaboratively within a team and contribute positively to a supportive work environment.- **Adaptability:** Willingness to learn and adapt to new processes or changes in product offerings as needed.

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.

Hiring for International Voice Process (Customer Support) , HyderabadCTC: Up to 6.50 LPALocation: Hi Tech CityShift: US Night (Rotational)5 Days Working 2-Way CabEligibility:Any Graduate / PGMin 1 Years Experience in International Voice ProcessExcellent English CommunicationClear EPFO HistorySelection: HR Assessment Ops RoundInterested candidates can share their updated resume. HR Prajwal - 6309333115 prajwal@waterleafgroup.in References are highly appreciated!

We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.

We are looking for a Calling Executive to join our team in Kharar. This is a full-time office-based position suitable for candidates with 0 to 1 year of experience and who have completed at least their 10th grade.**Key Responsibilities:**- **Conduct Outbound Calls**: Make calls to potential customers to provide information about our products and services, aiming to generate interest and sales.- **Handle Inbound Queries**: Respond to incoming calls from customers, addressing their queries, providing support, and ensuring a positive experience.- **Maintain Accurate Records**: Document all call interactions and customer information in our database to ensure accurate tracking and follow-ups.- **Follow Up with Leads**: Reach out to previous contacts who showed interest in our offerings, nurturing relationships, and promoting further engagement.- **Achieve Targets**: Work towards meeting set targets for call volume, sales conversions, and customer satisfaction, contributing to the teams overall performance.**Required Skills and Expectations:**- **Strong Communication Skills**: Ability to communicate clearly and effectively, both verbally and in writing.- **Customer Service Orientation**: A positive attitude towards helping customers and resolving their issues.- **Basic Computer Skills**: Proficiency in using computers and basic software applications for record keeping and reporting.- **Adaptability and Enthusiasm**: Willingness to learn and adapt in a fast-paced environment, with a positive approach to challenges.- **Team Player**: Ability to work collaboratively with other team members to achieve common goals. Candidates who are enthusiastic and motivated to develop their skills in a dynamic environment are encouraged to apply.

Key ResponsibilitiesOutbound Dialing: Initiating a high volume of calls daily to prospective customers from a provided database.Lead Qualification: Asking strategic questions to determine if a prospect has the budget, authority, and need for the product/service.Script Adherence: Following a professional conversation script while maintaining a natural and engaging tone.Appointment Setting: Coordinating with the field sales team or senior consultants to schedule meetings or site visits.CRM Management: Accurately updating the status of every call (e.g., Interested, Call Back, Not Reachable) in the company database.Follow-ups: Managing a pipeline of warm leads and ensuring timely follow-up calls to prevent lead leakage.

Key Responsibilities Outbound Calling & Lead GenerationCold Calling: Contacting potential customers from a provided database to introduce products or services.Lead Qualification: Identifying hot leads (ready to buy) versus cold leads and passing interested prospects to the Senior Sales Manager.Follow-ups: Making scheduled calls to customers who previously showed interest to move them closer to a purchase. Communication & PersuasionPitching: Delivering a scripted sales pitch in a way that sounds natural and addresses the customer's specific needs.Objection Handling: Confidently answering questions and overcoming common excuses (e.g., too expensive or not interested).Product Knowledge: Maintaining a deep understanding of the product (e.g., plot sizes for Venkateshwara Ventures or technical specs for CS Enterprises NX). Data Management & CRMData Entry: Accurately logging call outcomes, customer feedback, and follow-up dates in the CRM or MS Excel.Target Achievement: Meeting daily and weekly KPIs, such as Minimum 100 calls per day or 10 appointments fixed per week.

Key ResponsibilitiesOutbound Calling: Making calls to potential customers from a provided database to introduce products or services.Lead Generation: Identifying interested customers and scheduling appointments for the Field Sales team.Inbound Support: Receiving calls from customers to answer questions, resolve complaints, or take orders.Data Management: Updating the CRM or Excel sheets with the details of every call (e.g., Interested, Not Interested, Call Back Later).Follow-ups: Calling back potential clients who previously showed interest but didn't buy.Target Achievement: Meeting daily/weekly targets for talk time or successful sales. Required SkillsClear Speech & Tone: Ability to speak clearly and maintain a polite, enthusiastic tone even during long shifts.Active Listening: Understanding the customer's needs before pitching the product.Patience & Resilience: Handling cold customers who may be rude or hang up quickly.Persuasion: The ability to handle objections (e.g., if a customer says It's too expensive, knowing how to explain the value).

A telecaller for EMI collection in a bank or finance company needs strong communication skills and basic MS Office knowledge. They will be responsible for contacting customers with overdue payments, resolving queries, and negotiating repayment plans.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

Description : Collection executiveAs a Tele Collection Executive, your responsibilities include contacting customers to collectoverdue payments, negotiating repayment plans, and maintaining accurate records ofinteractions. Strong communication and negotiation skills, empathy, and the ability to handledifficult situations are crucial. Additionally, you'll need to adhere to relevant regulations andwork towards achieving collection targets while maintaining a positive customer experience.Location; HSR LayoutWalk-in Timings: 9:00 AM to 5:00 PMWorking Days: 6 days a weekAge Limit: 18 - 28 years

Job Title: Voice Process Trainee (Fresher)Job Summary:We are hiring enthusiastic and customer-focused freshers for Voice Process roles. The candidate will be responsible for handling customer interactions, resolving queries, and providing excellent service over calls.Key Responsibilities:Handle inbound and/or outbound customer callsAddress customer queries and provide accurate informationResolve issues efficiently and ensure customer satisfactionMaintain proper call records and documentationFollow company guidelines and communication protocolsEligibility Criteria:Qualification: Intermediate (12th) / GraduationFreshers are welcome to applyGood communication skills in English (additional languages are a plus)Work Details:Shift Timing: Between 8:00 AM - 8:00 PMShift Type: Rotational shifts (9-hour workday)Joining: Immediate joiners preferredRequired Skills:Good verbal communication and listening skillsBasic computer knowledgeCustomer handling and problem-solving abilityPositive attitude and willingness to learn

Job Title: Customer Support Associate- Voice Process (Fresher)Job Summary:We are hiring enthusiastic and customer-focused freshers for Voice Process roles. The candidate will be responsible for handling customer interactions, resolving queries, and providing excellent service over calls.Key Responsibilities:Handle inbound and/or outbound customer callsAddress customer queries and provide accurate informationResolve issues efficiently and ensure customer satisfactionMaintain proper call records and documentationFollow company guidelines and communication protocolsEligibility Criteria:Qualification: Intermediate (12th) / GraduationFreshers are welcome to applyGood communication skills in English (additional languages are a plus)Work Details:Shift Timing: Between 8:00 AM - 8:00 PMShift Type: Rotational shifts (9-hour workday)Joining: Immediate joiners preferredRequired Skills:Good verbal communication and listening skillsBasic computer knowledgeCustomer handling and problem-solving abilityPositive attitude and willingness to learn

We are Recruiting Data Entry ExecutiveCompensation:- Base salary $180 - $280/day- Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performanceRequirements:No work experience required, free onboarding training providedBasic English communication skills Punctual, serious, and reliable in work Good team spirit Flexible working hours (Full Time/Part Time)Benefits:- Performance bonuses- Year end bonuses