We are seeking a motivated Telecalling Executive to join our team in Bhubaneswar. This role is ideal for fresh graduates looking to start their career in a dynamic environment. You will be responsible for engaging with potential customers over the phone.
Key Responsibilities:
1. **Customer Outreach**: Make outbound calls to prospective clients to introduce our services and products, ensuring a clear and professional communication style.
2. **Lead Generation**: Identify and qualify leads through effective questioning and active listening, ensuring that the leads are relevant for the sales team.
3. **Follow-Up Calls**: Conduct follow-up calls to assess customer interest and answer any questions, helping to build strong relationships with potential clients.
4. **Data Management**: Maintain accurate records of calls and customer interactions in our database, ensuring that all information is up to date and easily accessible for further actions.
5. **Feedback Collection**: Gather feedback from customers during calls to improve services and address any concerns they may have.
Required Skills and Expectations:
The ideal candidate should be a recent graduate with excellent verbal communication skills. A friendly and persuasive tone is essential. Candidates should be comfortable working in a fast-paced environment and able to maintain a positive attitude during calls. Basic computer proficiency for data entry and record keeping is necessary. Candidates must be proactive, organized, and eager to learn about sales processes and customer engagement strategies.