Call Center Job Vacancies in Delhi

Position: Telecaller ExecutiveSalary: 15,000 - 20,000 per monthExperience: Minimum 1 year in Telecalling / CallingLocation: Najafgarh, New DelhiWorking Days: Monday to SaturdayShift: Day ShiftGender: Male / Female - Both can applyImmediate joiners are requiredKey ResponsibilitiesMake outbound calls to potential customers and generate leads.Handle incoming enquiries and understand customer requirements.Follow up regularly with leads, enquiries and quotations.Maintain accurate calling and lead records in CRM/Excel.Coordinate with the Sales Team for qualified leads and meetings.Maintain daily calling and follow-up reports.Achieve daily/weekly calling and lead-generation targets.Maintain professional communication with customers.EligibilityGraduate in any discipline.Minimum 1 year of relevant calling/telecalling experience.Excellent communication skills in English.Good convincing and interpersonal skills.Basic knowledge of MS Excel/CRM preferred.Positive attitude, target-oriented and disciplined.

Need a member that can handle manage work+ clients effortlessly sharp and quick response and mange calls also

We are looking for a telecaller to sale financial products on call like Business Loan, OD Limit , Property Loan etc.

We are looking for a motivated and energetic Telecaller to join our team in Karol Bagh, Delhi. As a Telecaller, you will engage with potential customers and support them with their inquiries while promoting our offerings.Key Responsibilities:1. Making Calls: You will reach out to potential clients using provided contact lists, introducing our products and services effectively.2. Customer Interaction: Address questions and concerns from customers, ensuring they have a positive experience during the call.3. Data Entry: Record information about customer interactions and feedback in our system accurately for future reference.4. Follow-Up: You will be responsible for following up with leads and keeping track of the status of each interaction.5. Meeting Targets: Work towards achieving daily and monthly call targets set by the management, contributing to the overall sales goals.Required Skills and Expectations:Ideal candidates should have completed their 12th grade and possess excellent communication skills in Hindi and/or English. A positive attitude and the ability to handle rejection are essential. Being organized is important, as you will need to manage calls and notes efficiently. We welcome candidates with 0 to 1 year of experience, but a willingness to learn and adapt is vital. You should be comfortable working in an office environment and committed to contributing to the team's success.

Make outbound calls to prospective and existing customers to promote and sell products or services, clearly communicating their features, benefits, and value. Build strong relationships with customers by understanding their needs, addressing their questions, and providing accurate and timely information. Identify customer requirements and recommend suitable products or services based on their preferences, budget, and expectations.Handle customer objections professionally and confidently, using effective communication and negotiation skills to close sales and achieve assigned targets. Negotiate pricing, offers, and other terms within company guidelines while maintaining a customer-focused approach. Follow up regularly with leads, prospects, and existing customers to nurture relationships, encourage conversions, and maximize sales opportunities.Maintain accurate and detailed records of all customer interactions, including calls made, customer requirements, feedback, sales outcomes, and follow-up activities. Update customer information and lead status in the CRM or relevant systems to ensure proper tracking and timely action.Monitor daily, weekly, and monthly sales performance against assigned targets and take proactive steps to improve results. Coordinate with internal teams when required to resolve customer concerns and ensure a smooth sales process. Continuously develop product knowledge, communication skills, and sales techniques to improve customer satisfaction, conversion rates, and overall business performance.

We are looking for a dedicated and motivated female Tele Caller to join our team in Janakpuri, Delhi. This is a full-time position suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.The Tele Caller will focus on communicating with potential customers to promote our products and services. You will play an essential role in reaching out to customers and helping them understand our offerings.Key Responsibilities:1. Make Outbound Calls: You will make calls to potential clients, introducing our products and services, and engaging them in conversation.2. Follow-up on Leads: After the initial call, you will follow up on leads to answer questions, provide information, and encourage purchases.3. Maintain Customer Records: You will keep accurate records of customer interactions, updating databases with relevant information to help our sales team.4. Achieve Targets: You will work towards meeting daily and monthly call and sales targets to contribute to the team's overall success.5. Provide Feedback: Share customer insights and feedback with the team to improve our services and communication strategies.Required Skills and Expectations:Candidates should possess strong communication skills, a positive attitude, and the ability to engage effectively with customers. You should be detail-oriented, organized, and able to handle multiple tasks efficiently. Previous experience in a similar role is a bonus but not mandatory, as we will provide training. A willingness to learn and grow in a dynamic environment is essential.

* Handle incoming grievance and support calls from users.* Understand, record and appropriately route grievances/complaints.* Provide accurate information and assistance as per defined processes/SOPs.* Coordinate with concerned officials for grievance resolution and follow-up.* Maintain call/grievance records in the designated system.* Perform basic computer and MS Office-related tasks.* Escalate unresolved or critical issues to the concerned authority.* Maintain professional and courteous communication with callers.* Perform other call-handling/support activities related to the grievance redressal system.*Required Skills:** Good verbal and interpersonal communication skills.* Good command of *Hindi and English*.* Basic computer and MS Office knowledge.* Good listening, problem-solving and coordination skills.* Ability to work as per project/operational requirements.*Experience:* Prior experience in Helpdesk/Call Centre/Customer Support in Government/PSU Grievance handling preferred

Job Title: Tele callerLocation: Vikaspuri (nearest metro Janakpuri West)Experience: FresherTerms: Full TimeQualification : 10th passSalary : 11k + IncentivesWe are looking for a confident and proactive lead generation (Outbond tellecaller) for Cars24 ,primarily responsible for generating lead, booking appointments , client communication, and regular follow-ups and updating data on CRM.

We are looking for a creative and motivated female Graphic Designer to join our team. This full-time position is ideal for freshers who have a passion for design and want to develop their skills while working from home in Nangloi, Delhi.Key Responsibilities:- Design Creation: Develop eye-catching graphics for various digital platforms, including social media, websites, and advertisements. This involves translating ideas into visually appealing designs that resonate with our target audience.- Brand Development: Assist in creating and maintaining brand identity by designing logos, business cards, and promotional materials. Consistency in brand presentation is key to building recognition and trust with clients.- Collaboration: Work closely with other team members and clients to understand their requirements and deliver designs that meet their needs. Good communication is essential to ensure everyone is aligned on project goals.- Feedback Incorporation: Revise designs based on feedback from team members and clients. Being receptive to constructive criticism helps improve design quality and client satisfaction.Required Skills and Expectations:The ideal candidate should have a strong understanding of design software such as Adobe Photoshop and Illustrator. Display creativity and attention to detail in all design projects. Excellent communication skills, both written and verbal, are important for effective collaboration. A strong work ethic and the ability to manage time efficiently are essential to meet deadlines and produce high-quality work.

We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!

We are looking for a Tele Caller to join our team in Janakpuri, Delhi. This full-time position is ideal for a motivated individual with a positive attitude, ready to start their career in telemarketing.Key Responsibilities:- Making Calls: You will be responsible for reaching out to potential clients and customers, introducing our products or services, and explaining their benefits.- Handling Inquiries: You will answer questions and address concerns from customers during calls, ensuring they feel valued and informed.- Updating Customer Records: You will maintain and update customer information in our database after each call, ensuring accuracy and consistency for future reference.- Achieving Targets: You will work towards meeting daily and monthly calling targets, enhancing your skills in communication and persuasion.Required Skills and Expectations:Candidates must have a minimum education of 12th grade. The ideal candidate should have excellent verbal communication skills and a friendly demeanor, as this role involves regular interaction with customers. You must be able to listen carefully, understand customer needs, and respond appropriately. A basic understanding of computers and data entry is essential, along with a willingness to learn and grow in the telemarketing field. Reliability and strong work ethic are crucial for success in this position. Female candidates are preferred for this role.

Coordinate with the sales team and customers for smooth order processing.Handle customer inquiries related to products, pricing, orders and delivery.Receive and process customer orders through phone, WhatsApp and email.Follow up with customers regarding pending orders and requirements.Coordinate with the sales team for order status and customer requirementsFollow up with customers for repeat orders and pending requirements.Prepare daily, weekly and monthly sales reports.

A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.

Freshers Welcome!!!Company: HKB Marketing Solution Private LimitedLocation: South Extension Part 2, New DelhiWe are looking for enthusiastic and confident Freshers to join our team.Responsibilities:* Make outbound calls to potential clients* Introduce our company's services* Generate leads and schedule follow-ups* Maintain proper records of calls and client responses* Coordinate with the marketing team when requiredRequirements:* Freshers are welcome to apply* Good communication skills in Hindi and basic English* Confident and positive attitude* Willingness to learn and grow* Basic computer knowledgeWhat We Offer:* Training and guidance* Friendly work environment* Growth opportunities* Competitive salary + incentivesJob Type:Full-timeExperience:Freshers can applyInterested candidates can apply directly by contacting our HR team at 7982226586 or mail us at hr@hkbmarketingsolution.com

We are looking for a dedicated Telecalling Executive to join our team in Uttam Nagar, Delhi. The ideal candidate will focus on engaging with customers over the phone, handling inquiries, and promoting services effectively.Key Responsibilities:1. Customer Engagement: Initiate conversations with potential and existing customers to understand their needs, address queries, and provide relevant information about our services.2. Data Management: Maintain accurate records of customer interactions, feedback, and inquiries in our database to ensure effective follow-ups and service tracking.3. Sales Support: Assist in generating leads and contributing to sales targets by promoting our products and services during calls.4. Reporting: Provide regular reports on call outcomes, customer feedback, and suggestions for process improvements to the management team.5. Collaboration: Work with team members and other departments to ensure a seamless communication flow and enhance customer satisfaction.Required Skills and Expectations:Candidates must possess strong communication skills in Hindi or English and a friendly, approachable demeanor to connect with customers easily. Basic computer skills are necessary for data entry and record-keeping. We seek individuals who are proactive, enjoy talking to people, and can handle rejection constructively. A positive attitude and a willingness to learn are essential, even if you have no prior telecalling experience. Female candidates with a minimum educational qualification of 10th pass are encouraged to apply.

We are seeking a Call Center Executive in Delhi who is eager to start a career in customer service. This full-time position is perfect for individuals with 0 to 1 year of experience, making it a great opportunity for recent school graduates.Key Responsibilities:- Customer Support: Assist customers by answering their queries and resolving issues efficiently through phone calls. You will provide information about products and services to ensure customer satisfaction.- Data Entry: Accurately record customer interactions and feedback in our system. This will help in tracking issues and improving our services.- Follow-Up: Proactively follow up with customers to ensure their needs are met and that they are happy with our service. This helps build lasting relationships and enhance customer loyalty.- Team Collaboration: Work closely with other team members and departments to ensure a seamless customer experience. Good teamwork is essential for achieving our goals.Required Skills and Expectations:Candidates should have strong communication skills, with the ability to speak clearly and listen attentively. A positive attitude and willingness to learn are crucial, as you will engage with a diverse range of customers. Basic computer skills are necessary for data entry tasks. Punctuality and reliability are important, as this role requires showing up on time and being present in the office. A foundational understanding of customer service principles will be beneficial for success in this role.

As a Tele Sales Officer, your main responsibility will be to make outbound calls to potential customers in order to generate sales and meet sales targets. You will need to effectively communicate product information, answer customer queries, and close sales deals over the phone.Key responsibilities include making a high volume of cold calls to potential customers, identifying sales opportunities, building and maintaining customer relationships, achieving weekly and monthly sales targets, and providing excellent customer service throughout the sales process.To excel in this role, you should have excellent communication skills, strong negotiation skills, a persuasive and confident approach to selling, the ability to work well under pressure, and a target-driven mindset. Additionally, you must have a basic understanding of sales principles and techniques, be able to handle rejection professionally, and have a positive attitude towards achieving sales goals. A high school diploma or equivalent qualification is required, while experience in sales or telemarketing is preferred but not mandatory.

weblink.in Pvt. Ltd located in West Delhi is hiring Business Development Executives. For Night Shift. Designation: Business Development Executive Experience: Min. 1 year experience in B2B / Online Sales (Experience in Holiday Packages Sale/ IT Sales / Website Sales / Resume Selling / Real Estate Services Selling / Online Services Sale)Location: West Delhi - Office Job: NO field workNo. of positions: MultipleCabs and Meals will be provided Salary- upto 32k Responsibilities :-Telesales/Outbound calling to members. No cold callingOnline sale of services to membersBusiness Development Desired skills:-Good Communication and effective convincing skillsComputer knowledge is a must. Candidates must be comfortable with chatting and the internet ...Candidates should be a fast learner and be able to handle pressureShould be a team player.Interested candidates can share their resume @ hr.shruti@weblink.inOr 8588892578

We are looking for a motivated, friendly, and professional Female Relationship Executive - MI to join our team at Kirti Nagar, New Delhi. This opportunity is ideal for graduates who want to build a successful career in Customer Relationship Management.Job Details:Position: Relationship Executive - MILocation: Kirti Nagar, New DelhiShift: Day & Night ShiftExperience: Minimum 6 Months (Calling/Customer Support experience preferred)Salary: Up to 25,000+ (Based on experience and performance)Additional Benefits: Attractive IncentivesWork Environment: Safe, Professional & Growth-Oriented OfficeKey Responsibilities:1. Client InteractionConnect with clients through phone calls and face-to-face meetings.Understand customer requirements and build long-term relationships.2. Problem ResolutionHandle customer queries professionally.Resolve client concerns promptly to ensure maximum customer satisfaction.3. Data ManagementMaintain accurate records of customer interactions.Update client information regularly in the CRM/system.4. Team CollaborationCoordinate with the Sales and Marketing teams.Share customer feedback and suggest improvements for better service.5. ReportingPrepare regular reports on customer interactions, feedback, and issue resolution.Highlight trends and provide insights to management.Required Skills & EligibilityFemale candidates are encouraged to apply.Graduate in any discipline.Minimum 6 months of experience in Customer Service, Telecalling, Relationship Management, or Calling Process.Excellent communication and interpersonal skills.Comfortable handling client calls and interacting with customers.Strong problem-solving and customer-focused approach.Good computer knowledge and attention to detail.Positive attitude, willingness to learn, and ability to work in a team.Why Join Us?Salary up to 25,000+ with attractive incentives.Safe and professional work environment.Career growth opportunities.Day & Night Shift options available.Supportive team and learning-oriented workplace.

We are seeking a dedicated Relationship Executive-MI to join our team in Delhi. This role is ideal for recent graduates or individuals with up to two years of experience who are eager to build strong client relationships.As an MI Relationship Executive, your primary responsibilities will include:1. Client Engagement: You will interact with clients to understand their needs and provide them with tailored solutions. Building and maintaining strong relationships will be crucial to your success in this role.2. Data Management: You will be responsible for gathering and analyzing data related to client accounts. Your findings will help in creating reports and presentations that inform decision-making.3. Feedback Collection: Actively collecting feedback from clients will be essential to improve services and offerings. You will need to communicate this feedback to relevant internal teams to drive enhancements.4. Collaboration: Working closely with colleagues in different departments, you will ensure that client requirements are met effectively and efficiently. Good teamwork is essential for achieving common goals.To excel as an MI Relationship Executive, you should have a bachelor degree.