29

BPO Manager Job Vacancies in Mumbai

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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Interview For BPO Executive || B.Com - Freshers

Rightfit Resources OPC Pvt. Ltd.

Active Listening Excellent Verbal and Written Communication Customer Service Orientation Problem-solving Empathy Patience Time Management Multitasking Computer Proficiency Data Entry Accuracy Adaptability Teamwork Stress Management and Positive Attitude.
Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Interview For Software Developer || B.A - Freshers

SECRET TECHNOLOGIES INDIA VMS GROUP

Testing & Development Back Office Data Entry Technical Support Non-Voice Process BDE (canadian US UK)-In House Business Development Executive On Field Operations Customer Service Customer Service (Web) BPO MNC and Domestic ( Hindi Marathi or Any Local Language) Accounts & Finance Financial Analyst Java-script Software Project Management JEE Agile Methodology Application Software Support Mysql
Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara
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  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Customer Care Customer Communication Customer Handling Customer Relationship Customer Support Customer Service Customer Management International BPO Cold Calling Outbound Calling Call Center
Earn Upto 12,000 to 20,000 every month working from home,Customer management work for freshers, Great opportunity for students and ladies.
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Customer Relationship Client Management Csat Hindi BPO English Domestic BPO International BPO Executive BPO Operations
Customer support executiveFreshers are eligibleGraduation is MandatoryExcellent English + HindiSalary : Upto20,000 take homeMale/female both eligible6 days working, 1 rotational weekoffShift: 8 hours shift between 8am to 8pmJob Types: Full-time, PermanentPay: 16,000.00 - 25,000.00 per monthTo apply connect on 9315931366
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Domestic Chat Live Chat Support Operation Customer Service Customer Care Customer Support Domestic BPO CSE Customer Management Inbound Call Center BPO Non Voice Chat Process Chat Support BPO
Job Openings for 3 Chat Process Executive Jobs with minimum 1 Year Experience in Mumbai, having Educational qualification of : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Domestic Chat, Live Chat, Support Operation, Customer Service, Customer Care, Customer Support, Domestic BPO, CSE, Customer Management, Inbound, Call Center, BPO Non Voice, Chat Process, Chat Support, BPO etc. candidate who are fresher or experienced both can apply for this position company will give good salary and other benefits also,
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Good Communication Skills Technical Editing Customer Service Customer Handling Customer Management Customer Care Outbound Calling International BPO Customer Support
Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses
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Outbound Calling Customer Service Customer Support Customer Handling Customer Care Customer Relationship International BPO Cold Calling Customer Communication Customer Management Call Center
Votiko Solutions: Advancing Careers, Transforming Lives! Take the opportunity to become a leader in customer excellence. Votiko Solutions Private Limited is excited to invite enthusiastic individuals to join us as Call Center Executives in our thriving international BPO. Position: Call Center Executives Company: Votiko Solutions Private Limited Type: International BPO (Remote Work Opportunity) Your Journey Begins: 1. Harness your telemarketing skills: lead generation, appointment scheduling, surveys, and verification. 2. Excel in managing inbound and outbound calls, delivering customized experiences for B2B and B2C clients. 3. Create impactful customer interactions through calls, emails, and live chat. 4. Exceed targets and demonstrate your ability to work independently. Qualifications for Success: 1. Bring a solid 3-year background in international call center operations. 2. Proficient in English with outstanding communication skills. 3. Age is merely a number candidates under 40 are encouraged to apply. 4. Proven success in telemarketing and customer service roles. 5. Equipped with a laptop and reliable broadband for effective remote work. Why Choose Votiko? Your Journey Awaits: - Attractive compensation: 20,000 to 40,000/month + performance-based incentives. - Enjoy the flexibility of working from any location. - Be part of a culture that promotes satisfaction, growth, and happiness. Votiko Solutions - Where Careers Flourish, Excellence Shines! Ready to Elevate Your Career? Contact us at 8511539085 or send your resume to hr@votiko.com Embark on a journey where each call enhances your success, and every interaction adds to your professional story. Join Votiko Solutions, where the adventure is as significant as the outcome!
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Malad West Mumbai +1 Thane
Customer Management Customer Service Customer Support Customer Handling BPO Voice Customer Relationship Inbound
Job Title: Customer Service RepresentativeLocation: MALAD/THANEJob Type: Full-Time / UK and Australia ProcessQualification :- Graduation Experience:- 1 YearKey Responsibilities:Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.
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Customer Support Executive

Hirosity Consultants Private Limited

  • 1 - 2 yrs
  • Malad West Mumbai
Good Communication Skills Customer Support BPO Operations BPO Voice Customer Relationship Customer Care Customer Management Customer Handling Customer Service Outbound Calling International BPO Customer Communication Call Center Cold Calling
provide customer support, resolve customer queries
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Opening For Axis Bank Assistant Manager

Scinext Group Skills & Technology Private Limited

Banking Operations Banking Executive Priority Banking Back Office Staff Back Office Executive Back Office Assistant Calling Executive BPO Operations
Job Title: Axis Bank - Young Banker ProgramApply here Program OverviewProgram StructureThe Young Bankers Program is divided into three phases:1. Campus Training (120 days): This phase includes intensive classroom training, covering various aspects of banking, including products, services, and operations.2. Internship (90 days): During this phase, you will be assigned to a branch, where you will gain hands-on experience in banking operations, customer service, and sales Salary 25k,3. OJT-On-the-Job Experience (5 months): After completing the internship, you will be assigned to a branch, where you will work as a full-time employee, applying the skills and knowledge gained during the program.Full SalaryJob ResponsibilitiesAs a Young Banker, you will be responsible for: Assisting in branch operations and customer service Learning and developing skills in banking products and services Participating in sales and marketing initiatives Collaborating with cross-functional teams to achieve business objectives Maintaining high levels of customer satisfaction and service qualityEligibility Criteria Be a female candidate Be a graduate/postgraduate from any discipline with 50% aggregate (10th, 12th & Graduation) Below 30 years oldSalary : CTC: 4.47 LPALocationThe Young Bankers Program is available across various locations in India.Program Fee : 2.37 lac + GSTHow to ApplyIf you are a motivated and talented individual looking to launch a career in banking, apply now!Join us our Verified Channels for new updateshttps://whatsapp.com/channel/0029VajnE7K3wtb7TuVACK3lPlease submit your resume now, including your resume, cover letter, and contact information. Our team will contact you for further processing.
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Customer Relationship Outbound Calling Customer Service Customer Management Cold Calling International BPO Customer Support Customer Care Customer Communication Customer Handling Call Center
Mumbai, Bhayander
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International Telecaller

enhanceplus consultants

Customer Care International BPO International Voice BPO Call Center Call Center International Voice Process Voice Process Customer Management Client Handling Outbound Calling
Position: International Voice Process BPOResponsibilities: Handling inbound calls, providing excellent customer service.Shifts: Rotational shifts.Qualifications: HSC or graduate freshers are encouraged to apply.Skills: Excellent communication skills required.Advantages:Competitive salary and incentives package.Comprehensive training provided to enhance skills.Opportunities for career advancement within the organization.Friendly and supportive work environment fostering personal growth.Employee benefits such as medical insurance and transportation allowances.Access to employee assistance programs and wellness initiatives.Exposure to diverse cultures and global business operations.
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BPO Team Leader

Meera Enterprises

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Mumbai
Sales Team Leader Assistant Manager Quality Analyst MIS Executive
bpo Team Leader, Assistance Manager, Bpo Quality Analyst, Mis ExecutiveUrgent opening for the below mentioned positions QA No of requirement - 8Candidates should have QA exp in BPO Salary upto - 35 max Location - Malad and virar Team leaderNo of requirement - 10 Need candidates from insurance and real estate exp Salary upto - 35 max Location - Malad MISNo of requirement - 4Need candidates with good excel Maximum salary upto - 30 Location - Malad Assistant managerNo of requirement - 3Salary upto - 45 ( negotiable)Need candidates with life insurance exp Location - Malad TrainerNo of requirement - 2 Salary upto - 35 max Location - MaladFor More Information
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Sales Promoter BPO Executive Insurance Sales Manager LIC Advisor Bancassurance Executive Selling Skills Lead Generation Sales Executive Telesales Executive Life Insurance Insurance Sales Executive
WE WILL COUNT YOU ON FORContacting prospective customers via callEngaging leads in meaningful conversation around financial products including insuranceEducating customers on our insurance policiesEffectively overcoming objections and addressing concerns to close a sale and meet your targetsBuilding business relationship with channel partner by meeting targetsProviding exceptional customer serviceIF THIS IS YOUR VIBEBuilding relationship & Influencing peopleExcellent verbal & written communicationPassion for SalesHigh on integrityAND IF YOU HAVE THESE BASIC QUALIFICATIONAge: 21-38 Education: Minimum Graduation in any streamSales Experience: 1-6 years, Pref with BFSI/BPO/Contact Centre selling financial products
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
BPO Executive Call Center Executive Banking Officer Tele Marketing Manager Telecaller Account Opening Banking Sales Loan Sales Executive Voice Process Executive
Primary Responsibilities: Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid right cross-servicing of Bank products Accurate logging and resolution of complaints. Attrition control of customers. Regular interactions with the customers and pro-actively assessing customer needs. Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc. Ensure portfolio quality of relationship while racing considering eligibility. Monitor large amount movements and account closure from the deposit accounts. Ensure retention of customers Achievement of portfolio parameters: Meet the defined objectives of the Portfolio managed by the respective VRM Sales: Right cross-sell of products basis profiling and engagement. Penetration of products across groups. Sales across all product segments-TPP, Assets, Cards etc. Acquiring & grouping of all related IDs of the Primary ID. Use of triggers to track maturity of FDs, movement of CASA balances etc.and prevent outflow. Ensure Staff are trained on product knowledge and requisite certifications. Income to be generated at a customer level. Interaction Quality: Achieve Quality benchmarks defined from time to time. Complete and accurate capture of call interactions, including profiling thereby aiding relationship management. Audit and Service Quality Ensure all laid down system and process are followed as stipulated by Audit and Senior Management Ensure accurate and timely submission of financial transactions & requests. Adherence to set processes of updating customer interactions in CRM next. MIS Reporting: Ensure timely submission
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Cabin Crew Ground Staff Air Hostess Air Ticketing Agent Air Ticketing Reservation Airport Manager Data Entry Operator Back Office Operation Executive HR Manager HR Executive Hospitality Manager BPO Executive Walk in
Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team
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Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations Customer Relationship Executive Customer Sales Executive Customer Relationship Manager Customer Response Executive
We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask
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Relationship Manager

L.F.C. Securities

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Ghatkopar Mumbai
Sales Customer Relationship Manager Customer Care Executive BPO Relationship Manager
Job Duties & Responsibilities Acquiring new and prospective customers Understanding the requirements of the prospect Providing them with advices that helps them to sort out their problems in investment Ensuring future business from those prospective customers in the long runMaintaining cordial relationship with the existing clients Understanding the current needs of the clients Designing an investment option suitable to the clients Solving at their investment problem and providing advisory services Ensuring that the customers are satisfied and maintaining good relationship with themAbility to generate large sales: To build cordial relationship with HNI clients To build good network of prospective customers To target on those clients willing to take up high speculative trading.
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Relationship Manager

L.F.C. Securities

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Ghatkopar Mumbai
Sales Customer Relationship Manager Customer Care Executive BPO
Job Duties & Responsibilities Acquiring new and prospective customers Understanding the requirements of the prospect Providing them with advices that helps them to sort out their problems in investment Ensuring future business from those prospective customers in the long runMaintaining cordial relationship with the existing clients Understanding the current needs of the clients Designing an investment option suitable to the clients Solving at their investment problem and providing advisory services Ensuring that the customers are satisfied and maintaining good relationship with themAbility to generate large sales: To build cordial relationship with HNI clients To build good network of prospective customers To target on those clients willing to take up high speculative trading.
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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Outbound Calling Customer Relationship Customer Support Customer Management Customer Handling Customer Service Customer Care International BPO Customer Communication Cold Calling Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BoundariesType: BPO International Call CenterPosition: Call Center ExecutivesKickstart Your Professional Journey! Enjoy Work From Home - Connecting Talent NationwideAbout Us: Join Votiko Solutions Private Limited, a frontrunner in the BPO industry, on an exciting journey of transformation. We are on the lookout for enthusiastic individuals to fill the role of Call Center Executives. Enjoy the flexibility of working from home as we invite outstanding talent from all over India.Job Responsibilities:1. Lead telemarketing efforts, shaping the future of lead generation, appointment scheduling, surveys, and verification.2. Handle a variety of inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Provide exceptional customer service through calls, emails, and live chat.4. Consistently surpass performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee satisfaction. Unlock unparalleled opportunities for career advancement and personal growth.Eager to Launch Your Career? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Work From Home Creates Pathways to Opportunities Across the Nation.
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Customer Support Executive

Creative Consultant & Contractor

Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Hiring for 2 Customer Support Executive Jobs in Mumbai,Nagpur, for Freshers,Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Service,Customer Care,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.candidates who are intrested and ready to join those candidates can apply for the post. mostly company will prefer experience candidates. company will give good salary and other banifts also.
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Relationship Manager

Prerana Hr Solution

Corporate Banking Good Communication Skill Fresher BPO Executive Banking Relationship Digital Banking Walk in
Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details.Call handling as per defined standards.Accurate resolution for customer queries.Promoting Digital Banking services for a superior customer service experience.Profiling of customers in order to aid right cross-servicing of Bank productsAccurate logging and resolution of complaints.Attrition control of customers.Regular interactions with the customers and pro-actively assessing customer needs.Deepening relationship by cross selling 'sticky products' like Demat, Bill Pay, Advisory etc.Ensure portfolio quality of relationship while racing considering eligibility.Monitor large amount movements and account closure from the deposit accounts.Ensure retention of customers Achievement of portfolio parametersMeet the defined objectives of the Portfolio managed by the respective VRM Sales Right cross-sell of products basis profiling and engagement.Penetration of products across groups.Sales across all product segments-TPP, Assets, Cards etc.Acquiring & grouping of all related IDs of the Primary ID.Use of triggers to track maturity of FDs, movement of CASA balances etc. and prevent outflow.Ensure Staff are trained on product knowledge and requisite certifications.Income to be generated at a customer level.Interaction QualityAchieve Quality benchmarks defined from time to time.Complete and accurate capture of call interactions, including profiling thereby aiding relationship management.Audit and Service QualityEnsure all laid down system and process are followed as stipulated by Audit and Senior ManagementEnsure accurate and timely submission of financial transactions & requests.Adherence to set processes of updating customer interactions in CRM next. MIS ReportingEnsure timely submission of Customer base review / reports as requested
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