Call Center Job Vacancies in Ahmedabad

We are looking for a dedicated and energetic Tele Caller to join our team in Ahmedabad. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in sales and customer communication. **Key Responsibilities:**- **Make Outbound Calls**: The primary task involves contacting potential customers to inform them about our services and products, aiming to generate interest and leads. - **Provide Information**: You will be responsible for explaining our offerings clearly to customers, answering their questions, and addressing any concerns they may have.- **Maintain Call Records**: Keeping accurate records of all calls made, customer feedback, and follow-up actions is essential for tracking progress and improving our sales strategy.- **Follow Up with Leads**: After the initial calls, you will need to follow up with interested customers to encourage them to make a purchase or seek further information.- **Achieve Targets**: You will be expected to meet daily and monthly calling and sales targets to contribute to the overall success of the team.Required skills and expectations include:- Excellent communication skills in Hindi and/or English to clearly convey information and build rapport with customers.- Strong listening skills to understand customer needs and provide suitable solutions.- Basic computer skills to manage call logs and customer information effectively.- A motivated and positive attitude, with a willingness to learn and develop in a sales-focused environment.- Good time management to handle calls efficiently while maintaining quality in customer interactions.

Job Title: Telesales ExecutiveCompany: CosmoGuru InstituteLocation: AhmedabadEmployment Type: Full-timeAbout CosmoGuru Institute :CosmoGuru is an organization, service to the traditional knowledge. To widespread JYOTISH (Astrology), AYURVED, VASTU and many other traditional knowledge is main aim of CosmoGuru. Deliberate to bring the real and authentic traditional knowledge to the society. We are knowledge partner with Gujarat University No.1 and oldest university of state.Job Summary :We are looking for a motivated and results-driven Telesales Executive to join our team. The candidate will be responsible for reaching out to prospective students, explaining our courses, and converting inquiries into enrollments.Key Responsibilities :Make outbound calls to leads generated through marketing campaigns and inquiriesExplain course details, benefits, and career outcomes to prospective studentsUnderstand customer needs and recommend suitable programsFollow up with leads regularly to drive conversionsMaintain accurate records of calls and sales in CRM systemsAchieve daily, weekly, and monthly sales targetsHandle objections and provide appropriate solutionsCoordinate with the admissions and sales team when requiredRequired Skills & Qualifications :Bachelors degree in any field (preferred)0-3 years of experience in telesales, telemarketing, or inside salesExcellent communication and persuasion skillsStrong interpersonal and negotiation skillsBasic computer knowledge (MS Office, CRM tools)Ability to work in a target-driven environmentKey Competencies :Self-motivated and goal-orientedPositive attitude and resilienceGood listening and problem-solving skillsTime management and organizational skillsSalary & Benefits :Competitive salary + attractive incentivesPerformance-based bonusesTraining and career growth opportunitiesFriendly and supportive work environment

: - 5 days (Mon-Fri) Great Place to Work : Call US insurers, check claim status & eligibility, follow up on unpaid claims, update records accurately. (Non-negotiable): Freshers (with excellent English & international voice exposure) 1-2 years of experience in US Voice / Medical Records Min 12th / Graduate : 6:30 PM - 3:30 AM 5:30 PM - 3:30 AM 9 PM - 6 AM , (on-site) 23K - 30K (based on interview) + 2.2K attendance bonus

As a Solar Consultant, you will play a crucial role in promoting solar energy solutions to customers in Ahmedabad. Your main focus will be to educate clients about the benefits of solar energy and assist them in making informed decisions regarding solar installations. **Key Responsibilities:**- **Customer Consultation:** Engage with potential clients to assess their energy needs and explain how solar solutions can meet those needs effectively.- **Site Assessment:** Visit customer locations to evaluate properties for solar panel installations, considering factors like sunlight exposure and roof condition.- **Proposal Development:** Create customized solar proposals, including system designs and cost estimates, to present to clients.- **Follow-Up and Support:** Maintain communication with customers throughout the sales process, addressing any concerns and providing additional information as needed.- **Market Research:** Stay updated on industry trends and competitor offerings to effectively position our solar solutions in the market.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in a related field, ideally in sales or consulting. Strong communication skills are essential for effectively conveying technical information to clients. A solid understanding of solar energy systems and their benefits will help you succeed. You should be comfortable working in a team environment and possess good problem-solving abilities to address client concerns. Proficiency in using office software and tools for presentations and proposals is also expected.

Job Overview:We are looking for a dynamic and result-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and driving revenue growth.Key Responsibilities:Identify and generate new business leads through various channels (cold calling, networking, online platforms).Build and maintain strong relationships with clients and prospects.Understand client requirements and provide suitable solutions.Conduct market research to identify new opportunities and trends.Prepare and deliver presentations, proposals, and sales pitches.Negotiate deals and close sales effectively.Coordinate with internal teams to ensure smooth project execution.Maintain accurate records of sales activities and client interactions.

Job Description - Customer Support Executive - InsuranceLocation: AhmedabadWork Mode: Onsite Experience Required: 6 months to 2 yearsAbout the RoleWe are looking for a proactive and target-oriented Telecalling Executive to join our Life Insurance team. The role primarily involves connecting with potential customers over calls, generating leads, and driving sales by promoting suitable insurance products.Roles & ResponsibilitiesHandling outbound and inbound calls to generate leadsExplaining life insurance products clearly to customersConverting leads into successful sales through effective communicationUnderstanding customer needs and recommending suitable policiesMaintaining regular follow-ups to ensure lead closureUpdating customer details and maintaining recordsCoordinating with internal teams for smooth documentation and processingRequirementsGood communication and convincing skillsComfortable with telecalling and achieving sales targetsBasic understanding of sales processesExperience in insurance or any sales domain preferredAbility to build rapport with customers over calls

Job Title: Business Development Executive (BDE)Experience Level: Fresher 5 YearsLocation: AhmedabadJob Type: Full-time/InternshipDepartment: Sales / Business DevelopmentKey Responsibilities:Assist in identifying potential clients and business opportunities.Conduct market research to support sales strategiesReach out to prospects via emails, calls, and LinkedInHelp prepare pitch decks, proposals, and presentationsMaintain and update CRM tools and client databasesSupport the team in achieving monthly lead generation targetsRequirements:Strong verbal and written communication skillsBasic understanding of sales and marketing principlesSelf-driven and result-oriented mindsetComfortable with using MS Office, Google Workspace, and LinkedInCurrently pursuing or recently completed a degree in Business, Marketing, or a related field.What We offer:A collaborative & supportive Team.Hands on experience on real world business development executive.Trainings & mentorship from experienced professionals.Opportunity to grow within the organization based on performance.

We are looking for a motivated and experienced Sales Advisor to join our team in Ahmedabad. In this full-time role, you will engage with potential customers, understand their needs, and guide them to the right solutions.**Key Responsibilities:**- **Customer Engagement:** You will interact with customers directly, addressing their inquiries and building relationships to foster trust and loyalty.- **Sales Presentations:** You are expected to present products and services effectively, demonstrating how they meet customers' needs and encouraging them to make informed decisions.- **Product Knowledge:** Keeping up-to-date with the latest products and industry trends is essential. You will use this knowledge to inform customers and highlight the benefits relevant to them.- **Lead Generation:** You will actively seek new sales opportunities through various channels, including referrals and networking, to expand the customer base.- **Sales Reporting:** You will maintain records of sales activities and customer interactions, providing management with insights to improve performance and strategies.**Required Skills and Expectations:**We expect candidates to have 1 to 7 years of relevant experience in sales or customer service. Strong communication and interpersonal skills are essential, as you will be engaging with diverse customers. A positive attitude and ability to work well in a team are important for this role. Candidates should also be self-motivated with a strong desire to achieve sales targets. Familiarity with CRM software is a plus, as it helps manage customer relationships efficiently.

1. Call Handling & Productivity Make outbound calls as per daily targets. Maintain required calls per hour and login adherence. Ensure maximum connect rate and efficient dialing. 2. Lead Qualification / Conversion Effectively pitch the campaign (AFFF / PFAS / RBX or relevant process). Identify eligible leads based on defined criteria. Transfer qualified calls or close leads as per process requirement. Maintain strong follow-up on interested prospects. 3. Quality & Compliance Follow approved scripts and call flow strictly. Ensure compliance with US regulations (DNC, consent, disclaimers, etc.). Maintain accurate and complete data entry in CRM. Avoid misrepresentation or false commitments. 4. Customer Interaction & Experience Handle conversations professionally with US customers. Build rapport, listen actively, and respond clearly. Address objections confidently and politely. Ensure positive customer experience on every call. 5. Data Accuracy & Documentation Update CRM with correct call dispositions. Capture all required lead details without errors. Maintain proper notes for follow-ups and call backs. 6. Adherence & Discipline Follow shift timings, break schedules, and attendance policies. Maintain dialer/login adherence. Be available during working hours with minimal idle time. 7. Performance Improvement Act on feedback shared by TL/QC.Improve call quality, conversion rate, and communication skills.Participate in training and coaching sessions.8. Team ContributionCollaborate with team members to achieve floor targets.Share best practices and successful pitch techniques.Maintain a positive and performance-driven attitude.Interested Candidates can reach outContact - 9023636210Email - hr@focuseliteweb.com

We are looking for a dynamic and result-oriented Visa Counsellor with excellent communication skills in English and Hindi. The candidate should be confident in handling students and parents, explaining study abroad opportunities, and converting inquiries into admissions.

Excellent communication, negotiation, and interpersonal skills.Proficiency in using CRM software and virtual communication tools like Zoom.Strong convincing and negotiation skillsBasic knowledge of real estate sales is preferredPositive attitude, self-motivated, and result-oriented

We are seeking a motivated and detail-oriented female Sales Coordinator to join our team in Ahmedabad. This part-time work-from-home position is ideal for individuals looking to start their career in sales coordination, offering an opportunity to develop valuable skills.**Fluency in Gujrati is compulsory**Key Responsibilities:1. **Supporting Sales Activities**: Assist the sales team by preparing sales reports, updating databases, and managing sales documentation to ensure smooth operations.2. **Communicating with Clients**: Engage with customers to understand their needs and provide information about products and services, maintaining a professional relationship.3. **Scheduling Appointments**: Organize and schedule meetings for the sales team, ensuring that all necessary materials are prepared in advance.4. **Data Entry and Management**: Accurately enter and maintain records in the system, ensuring that all data is up to date and easily accessible.5. **Coordinating with Team Members**: Work closely with various departments, such as marketing and customer support, to streamline sales processes and achieve targets.Required Skills and Expectations:The ideal candidate will have good communication skills, be detail-oriented, and possess strong organizational abilities. A basic understanding of sales processes is preferred but not mandatory. The candidate should be comfortable using computers and familiar with common office software. A positive attitude and willingness to learn are essential for success in this role.

We are looking for an International BPO Executive to join our team in Bopal. In this role, you will be an important part of our customer service operations, helping to provide exceptional support to our global clients. The position is full-time and requires you to work from our office.**Key Responsibilities:**- **Customer Support:** Handle inbound and outbound calls to address customer inquiries and complaints, ensuring a high level of satisfaction.- **Data Entry:** Accurately enter customer information and update records in our system to maintain up-to-date and organized data.- **Product Knowledge:** Learn and understand our products and services to effectively assist customers with their needs.- **Problem Solving:** Identify issues and provide appropriate solutions, ensuring a quick resolution for customers.- **Feedback Handling:** Collect customer feedback and communicate it to the management team for continuous improvement of services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers from different backgrounds. A basic understanding of customer service principles is desired, as is the ability to work well in a team environment. You should be comfortable using computers and have a keen attention to detail for accurate data management. A positive attitude and willingness to learn are essential, as you will be expected to adapt to new challenges. Prior experience is not necessary, making this an ideal position for fresh graduates.

As an Inside Sales Representative, you will play a crucial role in driving sales and building relationships with potential clients. Your primary responsibilities will include:- **Lead Generation**: Identify and reach out to potential customers through various channels, including phone calls, emails, and social media. This will help expand our customer base.- **Product Knowledge**: Develop a deep understanding of our products and services to effectively communicate their benefits to customers. This knowledge will enable you to answer questions confidently and provide tailored solutions.- **Customer Engagement**: Engage prospects by understanding their needs and challenges. This will involve actively listening and offering solutions that align with their requirements.- **Sales Presentations**: Conduct sales presentations and demos over the phone or via video calls to showcase product features and benefits, helping prospective clients visualize the value we can deliver.- **Follow-ups**: Perform consistent follow-ups with leads to nurture relationships and close deals. This step is vital in converting prospects into loyal customers.- **Reporting**: Maintain accurate records of sales activities and outcomes in the CRM system. This will support the tracking of progress and help in strategizing future efforts.To excel in this role, you should have excellent communication skills, both verbal and written. A proactive and results-driven attitude is essential. Strong interpersonal skills will aid in building rapport with clients. Familiarity with sales tools and CRM systems will be an advantage, though not mandatory. A bachelor's degree in B.C.A or B.E is required, and prior experience in sales is a plus, but fresh graduates are also encouraged to apply.

As an AR Calling Executive, you will play a crucial role in supporting the accounts receivable process by connecting with clients and ensuring timely payments. This position is ideal for recent graduates looking to start their careers in finance and customer service.**Key Responsibilities:**- **Client Communication:** Reach out to customers via phone to remind them of their outstanding payments. Clear communication helps maintain strong relationships and encourages timely payments.- **Follow-up on Payments:** Track and manage payment schedules, following up on overdue accounts to facilitate collection and ensure that company cash flow remains steady.- **Record Keeping:** Update and maintain accurate records of all customer interactions and payment statuses in the system. This ensures transparency and aids in reporting.- **Problem Resolution:** Address any queries or disputes raised by clients regarding their invoices. Providing timely solutions is essential for maintaining customer satisfaction.- **Reporting:** Prepare daily or weekly reports on the status of accounts receivable. This helps the management team assess the financial health of the company.**Required Skills and Expectations:**- Candidates should possess a degree in B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, or B.E. - Strong communication skills, both verbal and written, are essential for effectively liaising with clients.- Basic understanding of finance and accounting concepts will be advantageous.- Proficiency in using computers and software applications, including MS Office, is required.- A customer-focused attitude with excellent problem-solving skills is important for this role.- Fresh graduates or candidates with up to 1 year of experience are welcome to apply.

Responsibilities:Make outbound calls to potential clients, gathering accurate information and data to identify their specific software and IT needs.Meticulously maintain and update our client database, ensuring accuracy and efficiency for future interactions.Draft professional emails and correspondence to engage with potential clients and provide them with valuable information.Be the first line of contact for customer inquiries, addressing their needs and resolving issues with expertise and empathy, via phone and email.Proactively follow up with potential clients to nurture relationships and drive conversions.Consistently strive to achieve or exceed your sales targets, contributing to the overall success of the team.The Ideal Candidate:Minimum 1 year of experience in a telemarketing or customer service role.Boasts exceptional communication skills with fluency in English, both written and verbal.Thrives in a collaborative environment while also demonstrating the ability to work independently.Has a proven track record of making a high volume of calls daily and efficiently converting leads.Demonstrates strong proficiency in Microsoft Office Suite, including Excel.Possesses exceptional problem-solving skills and the ability to remain calm and collected under pressure.Is a motivated and results-oriented individual with a passion for exceeding customer expectations.