Call Center Job Vacancies in Chennai

As a Telecaller, you will engage with customers and assist in providing information related to our services. This role primarily involves making outbound calls and handling inquiries in a non-voice process environment.Key Responsibilities:- Conduct outbound calls to potential clients to provide information about services and assist them with their inquiries. This requires effective communication to ensure clarity and understanding.- Work collaboratively within a team setting, potentially in positions like Team Leader or Assistant Manager, guiding and supporting team members to achieve targets.- Participate in various telecalling operations, ensuring consistency in quality and adherence to protocols.Required Skills:- Ability to communicate clearly and effectively in both spoken and written forms.- Strong listening skills to understand customer needs and address their queries efficiently.- Familiarity with working in a team environment, with the ability to motivate and assist peers when necessary.- Time management and organizational skills are essential to handle multiple calls and tasks effectively.Expectations include a commitment to maintaining a positive attitude, dedication to achieving goals, and the ability to work from the office in Guindy, Chennai. Accommodation and food facilities are available to ensure that team members have their basic needs met while working. This is a full-time position, requiring an individual who has completed at least their 10th standard education, with 0 to 3 years of experience preferred.

As a BPO Telecaller, you will play a vital role in our team by engaging with customers through telecalling in a non-voice process environment. You will be responsible for assisting team leaders, managing calls effectively, and ensuring a high level of customer satisfaction.Key Responsibilities include:- Engaging with customers through telecalling: You will initiate and handle outbound calls, providing information and answering queries.- Supporting team operations: Assist team leaders in managing day-to-day activities and ensuring smooth workflow within the team.- Managing customer inquiries: You will address customer concerns professionally and ensure prompt resolution.Required skills and expectations:- Strong communication skills: Clear and effective spoken communication is essential for engaging with customers.- Team collaboration: You must work well in a team environment, supporting colleagues and contributing to team success.- Basic computer literacy: Familiarity with phone systems and basic computer operations is required.- Ability to follow instructions: You should be able to follow directions from team leaders and management effectively.This is a full-time role, and you will be expected to work from our office located in Guindy, Chennai. Benefits include provided accommodation and meals for your convenience. A positive attitude and a willingness to learn will greatly help you thrive in this position. Ideal candidates will have 0 to 3 years of experience and must have completed at least the 10th grade.

We are looking for a friendly and dedicated Customer Support Representative to join our team in Thousand Lights, Chennai. This is an exciting opportunity for someone who enjoys helping others and is looking to start their career in customer service.nnAs a Customer Support Representative, your main responsibilities will include assisting customers with their inquiries and issues, providing information about our products and services, and ensuring a high level of customer satisfaction. You will handle customer queries through calls, emails, or chat, and aim to resolve their concerns promptly.nnTo succeed in this role, you should have strong communication skills, a positive attitude, and the ability to listen to customers and understand their needs. Being patient and empathetic, especially in challenging situations, is crucial. You should be able to work well in a team, as collaboration with colleagues can help provide the best solutions for customers. Additionally, basic computer skills will be beneficial, as you will be navigating various software and tools while assisting customers.nnWe welcome candidates with 0 to 1 year of experience and a minimum education of 10th pass. If you are eager to learn and grow in a full-time office environment, we encourage you to apply for this opportunity to build a rewarding career in customer support.

Business Development Executive ( BDE ) -70% Travelling & 30% from OfficeExperience : 6 months - 3 Years ( Should have 2 wheeler with valid license)Location : ChennaiVisit logistics companies, transporters, and fleet owners to promote products and services.Explain logistics solutions, pricing, and technology-driven facilities to potential clients.Generate leads, build and maintain strong customer relationships.Meet and exceed monthly business development and sales targets.Coordinate with internal teams to ensure smooth client onboarding.Maintain proper records and submit daily/weekly activity reports.Degree in Logistics is advantage or with any degree Finance / Fintech / Telecom domain experience

Job Description - Telesales OfficerCompany: Star Health InsurancePosition: Telesales OfficerJob Type: Full-TimeJob SummaryWe are looking for enthusiastic and target-oriented Telesales Officers to join our team. The candidate will be responsible for contacting prospective customers, understanding their insurance requirements, explaining suitable health insurance plans, and converting leads into successful sales.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain Star Health Insurance products, plans, benefits, and coverage clearly.Understand customer requirements and recommend suitable insurance plans.Follow up with interested customers and generate sales.Achieve assigned monthly and daily sales targets.Maintain accurate customer and call records.Handle customer queries professionally and provide appropriate information.Build and maintain positive relationships with customers.Coordinate with the internal team for policy issuance and other requirements.RequirementsGood communication and interpersonal skills.Basic knowledge of sales and customer handling.Target-oriented and self-motivated.Ability to communicate confidently over the phone.Freshers and experienced candidates can apply.Knowledge of health insurance will be an added advantage.Working Hours & HolidaysOffice Timing: 9:30 AM to 6:30 PMWorking Days: Monday to SaturdaySunday: Mandatory HolidaySunday will be a compulsory weekly holiday.What We OfferCompetitive salary with attractive incentives.Training and guidance on health insurance products.Career growth opportunities.Supportive and professional work environment.If you are confident, energetic, and passionate about sales, we would love to have you join our team!

Job description:JOB TITLE: Account ExecutiveJOB SUMMARY:Working in U.S. Shifts, the executives in this department, collect billing outstanding, on behalf of Doctors, Hospitals and Healthcare providers.Job Requisites:Undergraduate degree completed or currently pursuing, preferably in Arts and Science.Excellent English Communication SkillsAdherence to U.S. Shift TimingsHaving 1 or more years of experience in the relevant roleDesired Skills:Client Orientation: Pleasant, professional, and courteous personality, dealing with people at all levels, internal and external.Being a Go-getter: Ability to present ideas in business-friendly and user-friendly language; Highly self-motivated, self-directed, and attentive to detail; team-oriented, collaborative; ability to effectively prioritize and execute tasks in a high-pressure environment.Multi-tasking skills: Ability to analyse, prioritize and work with focus.Technical Skills: Ability to work effectively on online platforms and specialized softwareRoles and ResponsibilitiesPerform pre-call analysis and check status by calling the payer or using IVR or web portal servicesMaintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future referenceRecord after-call actions and perform post call analysis for the claim follow-upAssess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contactProvide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the callPerform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpaymentsEnsuring the daily assigned accounts are resolved/ worked onEscalate difficult collection situations to Team Leaders situations and seek education and instruction.Benefits:Flexible scheduleFood providedHealth insuranceLife insuranceProvident Fund

Tele Sales ExecutiveJob Type: Full-TimeExperience: 0-2 YearsLocation: ChennaiWork Mode: Work from OfficeJob OverviewWe are looking for an enthusiastic and target-oriented Tele Sales Executive to join our sales team. The candidate will be responsible for contacting potential customers, explaining products/services, generating leads, following up with customers, and converting enquiries into sales.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products/services clearly and handle customer queries.Generate and qualify leads through telephone calls.Follow up with customers and maintain regular communication.Convert leads into successful sales and achieve assigned targets.Maintain accurate records of calls, leads, follow-ups, and sales.Build good relationships with customers and understand their requirements.Handle customer objections professionally and provide suitable solutions.Coordinate with the sales team for lead conversion and order processing.Prepare daily/weekly sales and call reports.RequirementsExcellent communication and interpersonal skills.Good convincing and negotiation abilities.Basic knowledge of MS Office/computer applications.Target-oriented and self-motivated.Ability to handle customers professionally.Freshers can apply.Prior telecalling/tele-sales experience is an advantage.SkillsTelecallingInside SalesLead GenerationCustomer HandlingFollow-upSales ConversionNegotiationCommunication Skills

1. Answering phones and explaining the product and services offered by the company.2. Contacting existing customers as well as prospective customers using scripts.3. Obtaining customer information and other relevant data.4. Asking questions to the customer and understanding their specifications.5. Resolving queries and issues related to the products and services.6. Maintaining the database of the customers on a regular basis.7. Suggesting solutions based on customer's needs and requirements.Requirements1. Graduation in any field. Well versed with computers.2. Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.3. Great interpersonal skills.4. Exceptional oral and written communication skills. Proficiency in English is a must.5. Strong organizational skills.6. Ability to work in a team or individually as and when required.7. Ability to manage and handle multiple tasks.

We are seeking enthusiastic individuals for the role of Telecaller in Chennai. This position is perfect for freshers who have completed their 12th-grade education and are eager to start their career in telemarketing. This is a full-time work-from-home role, allowing you to manage your schedule while contributing to our growth.Key Responsibilities:- Making Outbound Calls: You will conduct calls to potential customers, introducing them to our products and services to generate interest and leads.- Customer Engagement: Engaging with customers to build rapport and understanding their needs, ensuring a personalized experience that fosters trust.- Providing Information: Clearly explaining product features, benefits, and pricing to help customers make informed decisions.- Addressing Queries: Handling customer inquiries and providing timely and accurate information to resolve any questions or concerns they may have.- Maintaining Records: Keeping detailed records of calls and customer interactions in our database to track progress and follow-ups.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively convey information and engage with customers. A pleasant and friendly demeanor is essential to create a positive experience for callers. Basic computer skills are necessary for managing records and using telecommunication software. The ability to remain patient and resilient during customer interactions is crucial, along with a willingness to learn and adapt in a fast-paced environment.

Job Summary:We are looking for a motivated and enthusiastic Telesales / Telecalling Executive to join our Event Management Company. The candidate will be responsible for contacting potential customers, understanding their event requirements, explaining our services, and converting enquiries into bookings.Key ResponsibilitiesMake outbound calls to potential customers and leads.Contact customers regarding weddings, birthday parties, corporate events, exhibitions, conferences, and other events.Understand customer requirements, budget, event date, and preferences.Explain event management services, packages, pricing, and facilities.Generate qualified leads and convert enquiries into appointments or bookings.Follow up with interested customers through phone calls and WhatsApp.Handle customer questions, objections, and concerns professionally.Maintain customer and lead information in Excel/CRM.Coordinate with the sales and event planning teams.Achieve daily, weekly, and monthly calling and sales targets.Build and maintain strong customer relationships throughout the sales process.Required Skills:Excellent verbal communication and interpersonal skills.Good convincing and negotiation skills.Strong customer-handling ability.Confident and positive attitude.Target-oriented approach.Good follow-up skills.Basic knowledge of MS Excel and CRM.Tamil and English communication skills preferred.

We are looking for a Business Development Executive to generate new business opportunities, build client relationships, understand customer requirements, and convert prospects into customers through effective sales and business development activities.Key Responsibilities:Generate leads through cold calls, emails, LinkedIn, and other channelsIdentify prospects and introduce products and servicesUnderstand customer requirements and recommend suitable solutionsFollow up with leads and convert them into business opportunitiesSchedule client meetings and product demonstrationsMaintain regular communication with existing and potential clientsAchieve monthly and quarterly business development targetsMaintain accurate records of leads, follow-ups, and sales activitiesCoordinate with internal teams for smooth execution of customer requirementsTravel for client meetings when requiredRequired Skills & Qualifications:Bachelor

Job DescriptionCounseling the students over the study abroad options & training products of Jamboree.Being a part of the Inside sales team, the incumbent will be required to ensure maximum on-spot closures from the prospective leads.Making outbound calls on all the prospective leads generated through various sources.Meeting monthly/annual sales targets.Regular follow-ups with students and parents.Timely updation of MIS and other dashboardsDesired Candidate ProfileShould have experience working in Education sector in a sales oriented profile where s/he was responsible for admissions/enrollment targets.Should be comfortable working in a target-oriented role.Willing to learn, sales acumen, good with numbers.Self-starter, self -motivated.Location - No:7, AC Block, 3rd Floor, Opposite to JSP Honda Showroom, Next to Sony Centre, II Avenue, Anna Nagar, Chennai-600040

Position: Chat Process ExecutiveDepartment: Customer SupportExperience: 2 - 3 YearsEmployment Type: Full-TimeLocation: Perungudi, ChennaiJob SummaryWe are looking for a Chat Support Executive - Chat Process to provide technical assistance to customers through live chat. The candidate will be responsible for understanding customer issues, troubleshooting basic technical problems, providing accurate solutions, and ensuring a positive customer experience.Key Responsibilities- Handle customer technical queries through live chat in a professional and timely manner.- Understand customer concerns and identify the root cause of technical issues.- Provide step-by-step troubleshooting and appropriate solutions through chat.- Assist customers with product/service-related technical issues.- Follow predefined troubleshooting procedures, scripts, and Standard Operating Procedures (SOPs).- Escalate complex or unresolved issues to the appropriate technical team.- Maintain accurate records of customer interactions and issue resolutions.- Follow up on pending or escalated issues whenever required.- Maintain proper chat etiquette, professionalism, and customer-friendly communication.- Meet defined AHT, FCR, CSAT, quality, productivity, and response-time targets.Required Skills & Qualifications- 6 months - 3 years of experience in Technical Support, Chat Support, Customer Support, or IT Support.- Good written communication skills in English.- Basic knowledge of computers, operating systems, internet, and common technical troubleshooting.- Good typing speed and accuracy. (Avg 30 WPM)- Ability to multitask and handle multiple chat interactions when required.- Customer-focused attitude with good patience and professionalism.- Willingness to work in rotational shifts, if required.

As a Telecalling Executive, you will be responsible for communicating with potential customers via phone calls to promote products or services. Your role will be key in generating leads and supporting the sales process. Key Responsibilities:- Conduct Outbound Calls: Make calls to prospective customers based on provided leads to introduce them to our services and products.- Present Products Effectively: Clearly explain features and benefits to engage customers and stimulate interest in our offerings.- Gather Customer Feedback: Ask questions and listen actively to understand customer needs, which will help improve services and tailor future interactions.- Maintain Records: Document call details accurately, including customer responses and feedback, in the company database for future reference.- Achieve Sales Targets: Work towards individual and team sales goals by following up on leads and closing sales through effective communication.- Resolve Customer Queries: Address any questions or concerns customers may have, providing them with accurate information to build trust and confidence.Required Skills and Expectations:- Excellent Communication Skills: You should have a clear, friendly, and persuasive speaking style to engage effectively with potential customers.- Confidence and Persistence: Display a confident attitude while making calls and persisting through challenges to achieve results.- Basic Computer Literacy: Familiarity with using computers for documenting calls and managing customer information is essential.- Ability to Work in a Team: Collaborate with other team members to share insights and improve overall performance.- Adaptability: Be open to feedback and willing to learn to improve your skills in telecalling and sales.

Wanted candidates for IT company :INSIDE SALES EXECUTIVE Any GenderAge : 25-30Qualification : ED Tech must also any graduation onlyExperience must be 2+yrs Must have fluent English and Tamil ; communication must be excellent to make calls. Must be worked only in sales deptartment not in marketing. Wanted sales candidates only.Location : Tidel park, Taramani. So if casndidates r from in and around tidel park, sholinganaloor , thiruvanmiyur will be ok.Salary : upto 40,000 and incentives will be given if performance isperfect.Note : Only graduates r allowed if ED Tech candidates also can apply.Timepassers pls avoid Candidates who r interested in job pls apply.Urgent requirementImmediate appointmentContact :MARIA ENTERPRISES (HR SOLUTIONS)HR - 8637478633 /9344763897mail ur cv : mariaenterprises022@gmail.com

We are looking for a Business Development Executive to join our team in Chennai. This is a full-time office-based position suitable for male candidates with 0 to 6 years of experience. Key Responsibilities:- Identify New Opportunities: Research and discover potential clients and business opportunities to help expand the companys reach.- Build Relationships: Establish and maintain strong relationships with clients through regular communication and follow-ups, ensuring their needs are met.- Conduct Market Research: Analyze market trends and competitors to identify new products or services that can be introduced to enhance business growth.- Prepare Proposals: Draft and present proposals and presentations to potential clients, clearly articulating the benefits of our services.- Collaborate with Teams: Work closely with marketing and sales teams to align strategies and ensure a unified approach to business development efforts.- Track Sales Performance: Monitor and report on sales metrics, providing updates and insights on performance to management regularly.Required Skills and Expectations:- Strong communication and interpersonal skills are essential for building relationships with clients and team members.- Good negotiation skills to effectively convince potential clients of the company's value.- Basic understanding of market research and analysis techniques.- Ability to work independently as well as in a team-oriented environment, demonstrating initiative.- A passion for sales and a desire to learn and grow in the business development field.- A results-driven mindset with a focus on achieving targets and goals.

1. Make outbound calls to potential clients and generate interest in company products and services.2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets.

We are looking for a motivated Telesales Executive in Jafferkhanpet, Chennai, to join our team. This role involves making outbound calls to potential customers to promote and sell our products and services.Key Responsibilities:- Making Outbound Calls: You will reach out to potential customers, explaining our offerings, understanding their needs, and promoting our products.- Building Relationships: Establishing and nurturing relationships with clients through effective communication will be a crucial part of your role to ensure customer satisfaction.- Achieving Sales Targets: You will be responsible for meeting daily and monthly sales goals, enabling you to contribute to the overall success of the team.- Maintaining Records: Accurately recording customer information and interaction details in the system is essential for tracking progress and planning future sales strategies.Required Skills and Expectations:Candidates should possess excellent communication skills to converse effectively with customers. A friendly and persuasive attitude is important for engaging potential clients. Strong listening skills will help in understanding customer needs and providing appropriate solutions. Basic computer skills are necessary for managing records and data entry. An eagerness to learn about our products and services is expected, along with a proactive approach to achieving sales targets. Freshers and those with up to four years of work experience are welcome to apply, with a minimum education level of 10th grade.

We are looking for an energetic and ambitious Business Development Executive to join our team. This role is ideal for fresh graduates or candidates with up to 1 year of experience who are eager to build a career in business development. The selected candidate will be responsible for identifying potential clients, maintaining relationships, and assisting in the expansion of our consultancy services.Key Responsibilities:Identify and develop new business opportunities through market research, networking, and lead generation.Reach out to prospective clients through calls, emails, networking, and follow-ups to convert leads into clients.Build and maintain strong relationships with clients to ensure their satisfactionNegotiate contracts and close deals to drive revenue growth.Collaborate with internal teams to ensure seamless service delivery.Keep track of industry trends and market conditions.Prepare and present sales reports, forecasts, and performance analyses.Stay informed about industry trends and manage the company

The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach

We are looking for a Telecalling Executive to join our team in OMR. The ideal candidate should have 2-3 years of experience and hold a degree in B.C.A, B.B.A, or a vocational/professional course. This full-time position is office-based, and we are specifically seeking female applicants.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers to inform them about our products and services, maintaining a friendly and professional tone throughout the conversation.- Manage Customer Inquiries: Address queries from customers effectively and provide them with accurate information, ensuring a positive experience that encourages further engagement.- Maintain Call Records: Document details of each call, including customer feedback, inquiries, and outcomes, to help track progress and improve service quality.- Follow Up on Leads: Reconnect with potential customers who have shown interest in our offerings, reinforcing our commitment to customer satisfaction and support.- Achieve Targets: Work towards meeting daily and monthly call volume and sales targets as set by the management, showcasing dedication and commitment to quality service.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and the ability to engage customers effectively. Strong listening skills are essential to understand customer needs and respond appropriately. A good command of English and any additional language will be an advantage. Proficiency in using basic computer applications is necessary for maintaining records and data entry. The candidate should demonstrate a strong willingness to learn, adapt to feedback, and remain goal-oriented in a fast-paced environment.

We are looking for a BPO Telecaller to join our team in Guindy, Chennai. This is a full-time office position suitable for candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. As a BPO Telecaller, you will be responsible for engaging with customers through telecalling, effectively addressing their inquiries, and delivering excellent customer service. You are expected to work within a team, assisting in the management and coordination of tasks as needed. Key responsibilities include:- Conducting telecalling activities to connect with customers and resolve their queries.- Contributing to a team environment and assisting team leaders with daily operations.- Managing customer data and maintaining accurate records for follow-up actions.The ideal candidate should possess strong communication skills and have a good command of the local language. You should be able to work efficiently in a team and demonstrate a proactive approach to problem-solving. Additional requirements include: - A willingness to work from the office in Guindy, Chennai.- Commitment to your role and the ability to handle multiple tasks effectively.Benefits include accommodation and meals provided, enhancing your experience while working with us. We welcome motivated candidates eager to grow in a supportive and collaborative environment.

Job Requirements:The minimum qualification for this role is below 10th and 0 - 2 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. change this to 1. Make outbound calls to potential clients and generate interest in company products and services. 2. Explain company products and digital marketing services effectively to prospective clients. 3. Pitch clients and fix appointments for the Business Development team. 4. Conduct cold calls and follow-up calls with leads. 5. Maintain accurate call records, client details, and lead information in the system. 6. Handle client queries professionally and provide necessary information. 7. Build positive client relationships through effective communication. 8. Coordinate with the sales team for lead conversion and appointment management. 9. Work towards achieving weekly and monthly calling targets. Requirements: * Minimum 6 months of experience in Telecalling / Telesales / Customer Handling * Must be fluent in Tamil and English * Good communication and convincing skills* Ability to handle client queries professionally * Target-oriented and proactive mindset * Basic computer knowledge preferred