Call Center Job Vacancies in Chennai

We are looking for a Tele Counselor to join our team in Chennai. The ideal candidate should have a passion for helping others and the ability to communicate effectively over the phone.**Key Responsibilities:**- **Conduct Counseling Sessions:** Engage with clients over the phone to understand their needs and provide appropriate guidance.- **Provide Information:** Share details about courses, programs, and services offered, ensuring clients have a clear understanding of their options.- **Follow-Up Communication:** Maintain regular follow-ups with clients to ensure they feel supported and informed throughout their decision-making process.- **Document Client Interactions:** Keep accurate records of all client conversations, preferences, and feedback for future reference and to improve services.- **Achieve Targets:** Work towards achieving team and individual targets concerning client enrollments and satisfaction.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to build rapport with clients. A background in counseling or customer service is preferred but not mandatory, making this role suitable for fresh graduates. The ability to listen actively and respond empathetically to clients' concerns is crucial. Successful candidates will demonstrate a proactive attitude, good organizational skills, and a willingness to learn. Flexibility in handling different client queries and consistent professional conduct in a work-from-office setting will be essential. Only female candidates will be considered for this role.

Handle incoming and outgoing customer calls.Explain product details and offers to customers.Convert customer inquiries into showroom visits and sales.Follow up with leads through calls and WhatsApp.Conduct feedback calls after customer purchase.Handle WhatsApp chats and customer inquiries.Send promotional messages and email campaigns to customers.Maintain daily call records and update lead status.Coordinate with showroom team for customer visits.

We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- **Make Outbound Calls**: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- **Handle Customer Queries**: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- **Maintain Records**: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- **Achieve Targets**: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team

We are looking for a Tamil Telecaller to join our team in Thoraipakkam. The ideal candidate will have a pleasant voice and a strong desire to communicate effectively with customers.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential and existing customers to provide information about our products and services and answer their queries.- **Customer Engagement:** Build a rapport with customers to encourage them to make purchases or express interest in our services.- **Handle Queries and Complaints:** Address customer concerns promptly and efficiently, ensuring they feel heard and valued.- **Maintain Accurate Records:** Document all conversations and customer interactions in our system to ensure smooth communication and follow-ups.- **Achieve Targets:** Work towards specific sales or engagement targets set by the management, adjusting strategies as needed to meet those goals.**Required Skills and Expectations:**- **Language Proficiency:** Fluency in Tamil is essential, with clear verbal communication skills to convey information effectively.- **Basic Computer Skills:** Familiarity with computers and MS Office is important for data entry and handling reports.- **Positive Attitude:** A friendly and enthusiastic demeanor is necessary to engage customers and enhance their experience.- **Team Player:** Willingness to collaborate with colleagues and contribute to a positive work environment.- **Quick Learner:** Ability to absorb new information quickly and apply it efficiently when interacting with customers. No prior experience is required, but a strong motivation to learn and grow in a telesales role is essential.

We are looking for a confident and motivated Telecaller to join our team.Making calls to prospective customers from a provided database.

We are seeking a motivated Tamil Telecaller to join our team. The ideal candidate will have 1 to 2 years of experience in a relevant role. This is a full-time position, and the selected candidate will work from home. **Key Responsibilities:**- **Make Outbound Calls:** The telecaller will initiate calls to potential customers to promote products or services, ensuring a friendly and professional approach.- **Customer Engagement:** Engage with customers actively to understand their needs and respond to their inquiries, fostering a positive relationship.- **Data Entry:** Accurately record customer information and interactions in our database to keep track of leads and follow-ups.- **Follow-up Calls:** Conduct follow-up calls with previous leads to nurture relationships and convert them into sales.- **Meet Targets:** Work towards achieving daily and monthly targets set by the management to contribute to the overall business goals.**Required Skills and Expectations:**- **Fluency in Tamil:** The candidate must have excellent verbal communication skills in Tamil to effectively converse with customers.- **Basic Computer Skills:** Proficiency in using computers and familiarity with call center software and Microsoft Office is essential.- **Customer Service Orientation:** A strong commitment to providing excellent service and support to customers is a must.- **Time Management:** Effective time management skills are needed to prioritize tasks and manage multiple calls efficiently.- **Positive Attitude:** A friendly and positive demeanor will help to build rapport with customers, making them more likely to engage.

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

Hiring: Office AssistantVekay Engineering Solutions and Associates is looking for a proactive and organized Office Assistant to join our team in Perungudi. If you are a graduate or diploma holder with a knack for administration, we want to hear from you!Key ResponsibilitiesCommunication: Making and attending official calls professionally.Admin Support: Assisting with day-to-day office operations and documentation.Coordination: Organizing files and assisting the management with official tasks.RequirementsQualification: Minimum Graduation (UG) or Diploma in any field.Skills: Good communication skills and basic computer knowledge.Attributes: Reliable, punctual, and able to multitask.Job DetailsSalary: 15,000 - 18,000 per month.Location: Perungudi, Chennai.How to ApplyInterested candidates can reach out via the details below:Contact Person: VenkateshPhone: +91 99620 20916Email: vekayent@rediffmail.com

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

We are looking for a Senior Business Development Executive to help drive our growth and expand our market presence. In this role, you will identify and pursue new business opportunities while building strong relationships with clients. This position allows you to work from home, providing flexibility in how you achieve your goals.Key Responsibilities:1. Identify New Business Opportunities: Research and analyze market trends to find potential clients and areas for growth. Your insights will help shape our business strategies.2. Build and Maintain Client Relationships: Establish and nurture relationships with new and existing clients. Regular communication will ensure client satisfaction and loyalty.3. Prepare and Deliver Presentations: Create compelling presentations that showcase our products and services to prospective clients. Your ability to communicate effectively will help win new business.4. Collaborate with Teams: Work closely with marketing and sales teams to align efforts and achieve business objectives. Teamwork is essential for overall success.5. Track Market Competition: Keep an eye on competitors and industry trends to provide insights for improvement. Understanding the market landscape is crucial to staying ahead.Required Skills and Expectations:You should have a graduate degree and a keen understanding of business development principles. Excellent communication and interpersonal skills are essential for building relationships and presenting ideas. A proactive attitude and the ability to work independently are important. Additionally, you should be comfortable navigating digital tools for research and communication in a remote work environment.

Job Summary:We are seeking a dynamic and results-driven Sales Executive to join our real estate team. The ideal candidate will be responsible for generating leads, building client relationships, and closing property sales while delivering excellent customer service.Key Responsibilities:Identify and generate new sales opportunities through networking, referrals, and market researchHandle inbound and outbound sales inquiries (calls, emails, site visits)Understand client requirements and recommend suitable propertiesConduct property site visits and presentations for clientsNegotiate terms and close sales deals effectivelyMaintain and update client databases and sales recordsCoordinate with marketing and CRM teams for lead managementStay updated on market trends, property values, and competitor activitiesEnsure compliance with legal and company policies during transactionsRequired Skills & Qualifications:Bachelor

We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to prospective and existing customers to inform them about our products and services.- **Engage Customers:** Build rapport with customers through effective communication, listening carefully to their needs and concerns.- **Record Information:** Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- **Handle Queries:** Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- **Achieve Targets:** Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- **Confidence:** A confident and friendly demeanor is important for making connections with customers over the phone.- **Basic Computer Skills:** Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- **Team Player:** Ability to work collaboratively within a team and contribute positively to a supportive work environment.- **Adaptability:** Willingness to learn and adapt to new processes or changes in product offerings as needed.

JOB DESCRIPTIONPosition: Telecaller - Real EstateLocation:location-Porur ChennaiKey ResponsibilitiesHandle inbound and outbound calls to generate leads for real estate projectsExplain property details, pricing, and offers to prospective customersFollow up with leads and convert inquiries into site visitsSchedule property visits and coordinate with the sales teamMaintain and update customer database in CRMAchieve daily and monthly calling and lead generation targetsHandle customer queries and provide accurate informationMaintain call records and prepare reportsKey SkillsExcellent communication and convincing skillsStrong sales and negotiation abilityBasic understanding of real estate industryGood follow-up and customer handling skillsFamiliarity with CRM tools is an advantageEligibilityBachelor

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

We are seeking a motivated and tech-savvy Sales Executive to drive B2B sales and B2C sales of our software solutions. The ideal candidate will have a strong understanding of the software sales cycle, be comfortable managing complex sales processes, and possess the ability to build long-term client relationships. You

Job Description: Business Development ExecutiveJob Summary :We are seeking a motivated and results-driven Business Development Executive with 1+ years of experience in IT product sales. The ideal candidate will be responsible for driving business growth, generating leads, and building strong client relationships. A proactive mindset and excellent communication skills are essential for success in this role.Key Responsibilities :Identify and develop new business opportunities in IT product salesGenerate leads and convert them into long-term clientsBuild and maintain strong client relationshipsConduct market research and competitor analysisMeet and exceed sales targetsPrepare and deliver product presentations to clientsCoordinate with internal teams for smooth executionMaintain accurate records of sales activities and client interactionsRequired skills :Bachelors degree in Business Administration, Marketing, or related fieldMinimum 1+ years of experience in IT product salesStrong communication and negotiation skillsAbility to work independently and collaborativelyGood knowledge of MS Office and CRM toolsWillingness to travel (if required)Preferred Skills :Excellent interpersonal skillsStrong problem-solving abilityGood time management and organizational skillsTarget-driven and goal-oriented mindset

Job description:Ability to handle both inbound and outbound calls.Clear & effectively explaining the benefits & features of course details to students and parents.Follow-up on leads & generated through various marketing efforts.Identifying & qualifying potential customers.Basic knowledge on MS excel to maintain the accurate records on daily basis.Mandatory language fluency in Tamil, English.Both Freshers & Experience can apply.Prefer to join within a week after got selected on final interview call.

Calling customers and informing about payment and Benefits of Life Insurance

As a Tele Marketing Executive, you will play a crucial role in promoting our products and services through effective communication over the phone. Your primary responsibility will be to connect with potential customers and generate leads that can lead to sales.**Key Responsibilities:**- **Conduct Outbound Calls**: You will make calls to potential clients to introduce and promote our offerings, helping to broaden our customer base.- **Engage with Customers**: Create engaging conversations to understand customer needs, answer queries, and encourage interest in our products.- **Maintain Customer Records**: Keep detailed and accurate records of customer interactions and feedback to help track sales processes and improve marketing strategies.- **Achieve Sales Targets**: Work towards meeting monthly sales goals by following up leads and closing deals, contributing to the company's overall success.- **Provide Product Information**: Clearly explain product features, pricing, and benefits to potential customers, ensuring they have the necessary information to make informed decisions.**Required Skills and Expectations:**You should have strong communication skills, both verbal and written, enabling you to engage effectively with customers. A friendly and persuasive personality will help you connect with potential clients. Basic computer skills and familiarity with CRM systems are important for managing customer information. Prior experience in telemarketing can be beneficial, but a positive attitude and willingness to learn are essential for this role. You must be able to work full-time in our office located in Chennai and maintain a professional demeanor at all times.

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

We are looking for a dynamic Sales & Marketing Professional with experience in the Fintech / Financial Services domain to drive business growth and build strong industry partnerships. Key Responsibilities Identify, pursue, and acquire new business opportunities in the fintech and financial services sector Build and nurture strong relationships with banks, NBFCs, and financial institutions Conduct client meetings, product presentations, and demos to showcase offerings Manage the full sales cycle including lead generation, prospecting, proposal, negotiation, and closure Develop and execute sales and marketing strategies to expand market presence Collaborate with internal teams to ensure smooth onboarding and customer success Achieve and exceed monthly/quarterly sales targets Represent the company at industry events, conferences, and networking opportunities Travel domestically and internationally to meet clients and close deals Key SkillsBusiness Development Fintech Sales B2B Sales Banking & NBFC Relationship Management Lead Generation Sales Cycle Management Negotiation & Deal Closure Client Presentations Sales Strategy Stakeholder Management