Call Center Job Vacancies in Mohali

Job description:Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain the company's products and services clearly.Generate leads and schedule appointments for the sales team.Handle customer queries and provide accurate information.Follow up with customers to ensure satisfaction and increase conversions.Maintain accurate records of calls and customer information in the CRM/system.Achieve daily, weekly, and monthly calling and sales targets.Build and maintain strong customer relationships.RequirementsMinimum qualification: 12th Pass / Graduate.0-2 years of experience in telecalling, telesales, or customer service (Freshers can also apply).Excellent communication and interpersonal skills.Basic computer knowledge and MS Office proficiency.Ability to convince customers and handle objections professionally.Fluency in English, Hindi, and/or regional language is preferred.Benefits:Cell phone reimbursementFood providedHealth insuranceLife insuranceProvident Fund

Admission CounsellorCompany: Wipronix TechnologyLocation: On-siteExperience: 0-3 YearsDepartment: Admissionspreferred Candidate: FemaleAbout Wipronix TechnologiesWipronix Technologies is an AI-driven technology company based in Mohali, Punjab, specializing in Artificial Intelligence, Generative AI, machine learning, intelligent automation, cybersecurity, and enterprise software solutions. This role supports our student internship and apprenticeship programs.Job DescriptionAs an Admission Counsellor, you will be responsible for communicating with students who are interested in internships . You will understand their requirements, explain available programs, answer their questions, follow up with interested students, and assist them throughout the registration process.Key ResponsibilitiesHandle incoming and outgoing calls with students regarding internships and programs.Explain internship programs, duration, eligibility, benefits, and other process clearly.Respond to student queries through calls, WhatsApp, email, and other communication channels.Follow up with students who have shown interest in internship programs.Maintain accurate records of student inquiries, follow-ups, and registrations.Convert interested leads into successful internship registrations.Understand students' career goals and recommend suitable internship programs.Coordinate with the internal team regarding student onboarding and registration.Maintain professional and positive communication with students and parents when required.Ensure timely follow-ups and maintain proper lead status.Assist students with registration-related issues and basic documentation requirements.Achieve assigned daily/weekly/monthly counselling and enrollment targets.RequirementsGood communication and interpersonal skills.Comfortable speaking with students over the phone.Good Hindi and English communication skills.Confident, polite, and convincing personality.Basic knowledge of MS Office/Google Sheets and CRM tools.Ability to handle multiple student queries and follow-ups.Freshers are welcome to apply.Candidates with experience in admission counselling, telecalling, inside sales, education counselling, or student relationship management will be preferred.Preferred SkillsStudent CounsellingTelecallingLead Follow-upInside SalesCustomer Relationship ManagementCommunication SkillsConvincing & Negotiation SkillsBasic Computer KnowledgeCRM / Google SheetsWhat We OfferProfessional and growth-oriented work environment.Opportunity to work in a technology-focused organization.Learning and career growth opportunities.Performance-based incentives.Opportunity to develop strong communication, counselling, and customer relationship skills.Who Should Apply?This role is ideal for someone who enjoys talking to students, solving their queries, guiding them toward the right opportunities, and building strong student relationships.Apply now and become a part of Wipronix Technologies.Work Location: In person

We are looking for a motivated Telecaller to join our team in Kharar. This full-time position is suitable for candidates with little to no prior experience. As a Telecaller, you will play a crucial role in connecting with potential clients and providing them with information about our services.Key Responsibilities:- Make Outbound Calls: Initiate calls to potential customers to introduce our products and services, ensuring effective communication.- Provide Information: Clearly explain product details and benefits to interested customers, addressing any questions they may have.- Record Interaction Details: Maintain accurate logs of calls and customer interactions in our system to ensure follow-up and effective tracking.- Meet Targets: Work towards achieving daily and weekly calling targets, contributing to the company's overall sales goals.- Handle Customer Queries: Respond to customer inquiries and resolve any issues they may face, ensuring a positive experience.Required Skills and Expectations:- Candidates must have completed at least their 12th grade, showcasing their educational background.- Strong communication skills are essential, including a good command of the local language and English.- Basic computer knowledge is necessary for data entry and managing customer information.- A friendly and persuasive attitude will help engage potential clients effectively.- You should be self-motivated and willing to learn, adapting to a fast-paced work environment.- Previous experience in a similar role is not mandatory, but a willingness to learn is essential.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

We are seeking a dynamic, results-driven Real Estate Sales Executive to join our growing team. In this role, you will be responsible for showcasing our property portfolio, converting potential leads into successful sales closures, and delivering exceptional customer service. The ideal candidate possesses strong negotiation skills, excellent communication abilities, and a deep understanding of the local property market.

Samriddhi Reiki Foundation is expanding its team and is looking for a motivated and enthusiastic Customer Support Executive (Tele caller). This role is ideal for individuals with excellent communication skills who enjoy interacting with people and delivering exceptional customer service.Job RoleAs a Telecaller Executive, you will be responsible for communicating with prospective customers, handling inquiries, providing information about our programs and services, and ensuring timely follow-ups to maintain a positive customer experience.Key Responsibilities* Make and receive calls in a professional manner.* Assist customers by providing accurate information about our courses and services.* Follow up with inquiries and maintain regular communication with interested candidates.* Schedule appointments and update customer information.* Respond to customer queries via phone and WhatsApp.* Maintain daily call reports and customer records.* Work closely with the team to achieve business goals.Eligibility* Excellent spoken English is mandatory.* Good communication skills in Hindi and/or Punjabi.* Basic knowledge of MS Office, Email, and WhatsApp.* Strong interpersonal and communication skills.* Positive attitude with a willingness to learn.* Freshers as well as experienced candidates are encouraged to apply.Employment DetailsOffice Location: 6325, Block G, GMADA Aerocity, Sahibzada Ajit Singh Nagar (Mohali), Punjab

Job Description: To escalate the queries of the customer via call, phone & Chat, mail. Resolve the customer issue for international customers. To provide the best resolution to the customers. Maintain the better relationship with the customers. Meet the customer

We are looking for a dedicated Telecalling Executive to join our team in Mohali. This role is suitable for candidates with varying levels of experience, from freshers to those with up to five years of experience. Your main responsibility will be to communicate effectively with potential customers and assist them with their inquiries.Key Responsibilities:1. Customer Outreach: Engage in outbound calls to potential customers, introducing our products and services while addressing their needs and questions.2. Lead Generation: Identify and gather contact information of prospective clients, creating a list of leads for further follow-up.3. Sales Support: Assist in converting leads into sales by providing information, answering queries promptly, and maintaining a positive customer experience.Candidates must have a minimum education of 12th grade. Strong communication skills, both verbal and written, are essential, along with a friendly and professional demeanor. Proficiency in Punjabi and Hindi is preferred. Ideal candidates should be goal-oriented, possess a positive attitude, and have the ability to handle rejection gracefully. You should be prepared to work in a full-time office environment in Mohali.

As an Inside Sales Representative, you will play a vital role in connecting with potential customers and driving sales. Your primary focus will be on generating leads and closing sales from our office in Mohali.Key Responsibilities:- Lead Generation: Reach out to potential customers via phone calls, emails, and social media to introduce our products and services and gather information about their needs.- Customer Relationship Management: Build and maintain strong relationships with existing and potential clients to promote long-term loyalty and repeat business.- Sales Presentations: Effectively present our offerings to customers, highlighting features and benefits that address their specific needs.- Follow-up Activities: Conduct timely follow-ups with leads and customers to address any queries and encourage decision-making.- Sales Reporting: Record daily sales activities and maintain customer records, ensuring accurate reporting of sales performance to management.- Collaboration with Team: Work closely with other team members to share feedback and insights that can improve product offerings and service delivery.Required Skills and Expectations:Ideal candidates should possess excellent communication skills, both written and spoken, to effectively engage with customers. Strong negotiation and persuasion abilities are essential to convert potential leads into sales. A proactive attitude and the ability to work independently in a fast-paced environment are important for success in this role. Familiarity with CRM software or sales tools is beneficial but not mandatory. A background in B.C.A, B.B.A, B.Com, or B.E is preferred to understand our technical products better. If you are eager to learn and grow your career in sales, we encourage you to apply.

Job Title: TelecallingCompany Name: Northbay consultantLocation: phase 11 mohali

Candidate must have good knowledge about immigration industry, able to take targets and capable to achieve that targets on time

We are seeking for a Business development executive with 2+ years of experience and also having upwork bidding experience

This is a full-time, on-site role for a Salesperson located in Sco No. 23, Jubilee Junction, Sector 66, Mohali, Punjab. The Salesperson will be responsible for engaging with prospective clients, understanding their real estate needs, and offering tailored solutions. Key tasks include engagement with clients, phone calling and timely follow-ups, conducting property viewings, negotiating deals, and maintaining up-to-date knowledge of real estate projects.QualificationsExperience in sales, client relationship management, and negotiation and telecallingKnowledge of real estate markets of Mohali and New Chandigarh AreaExcellent communication skillsProficiency in lead generation, phone calling and timely follow-upBasic technical skills for using ExcelA strong focus on customer satisfaction and a client-first approach

Telecaller required for immigration consultancy office in Mohali.Job Details: Calling clients and explaining visa services Punjabi / Hindi speaking required Basic computer knowledge Freshers can also applySalary: 10,000 20,000 + incentivesLocation: MohaliInterested candidates can call or WhatsApp for interview.

we need tele caller and consular

Job description:Position: Telecaller - Real EstateLocation: Mohali, Sector 82Experience Required: 1-2 yearsIndustry: Real EstateHiring: ImmediateKey Responsibilities:Handle inbound and outbound calls to prospective clients.Provide information about real estate projects and services.Maintain client records and follow up regularly to ensure conversions.Coordinate with sales and marketing teams to support lead generation.Deliver excellent customer service and build strong client relationships.Requirements:Strong communication skills in English and Hindi.Well-groomed personality with professional demeanor.Prior experience in telecalling or customer service (preferably in real estate).Ability to work independently and meet targets.Comfortable with a 6-day working schedule.Interested candidates please call/ WhatsApp on 7087029520

An Immigration Telecaller handles inbound/outbound calls to promote visa services (study, work, PR), converts leads, and schedules appointments. Key duties include counseling clients on visa eligibility, maintaining client records, and achieving sales targets. Requires excellent communication, persuasion skills, and knowledge of immigration processes. Key Job ResponsibilitiesLead Generation & Conversion: Make outbound calls to potential clients, explain immigration services, and convert leads into enrollments.Client Counseling: Explain various visa types (study, work, PR, tourist), documentation requirements, and eligibility criteria.Appointment Scheduling: Book appointments for clients with senior visa consultants.Data Management: Maintain accurate client records, call logs, and follow-up schedules in the database.Query Resolution: Answer client queries regarding visa processes and documentation.

We need a telecaller and counselor for our office

Were Hiring: Business Development Executive (BDE)Location: Mohali (In-Office) Company: Soda Skool Experience: 2+ Years Compensation: Fixed Salary + Performance-Based Incentives Role Overview We are seeking a motivated and street-smart BDE who can find leads, engage with prospects, and close deals from start to finish. This position is ideal for someone who values ownership and understands the complete sales cycle.Key Responsibilities - Research and source leads from various channels (LinkedIn, databases, referrals, etc.) - Cold calling and cold emailing to generate qualified leads - Understand customer needs and confidently pitch Soda Skools offerings - Follow up, negotiate, and independently close deals - Maintain and update leads, conversations, and closures in CRM - Achieve monthly and quarterly revenue targets What Were Looking For - 2+ years of experience in Business Development/Sales - Strong experience in cold calling, cold emailing, and lead generation - Proven ability to close deals independently - Excellent communication and persuasion skills - Comfortable working in a fast-paced, target-driven environment - Experience in the EdTech industry is a significant advantage Why Join Soda Skool? - High performance-based incentives with no cap on earnings - Direct exposure to founders and decision-makers - Opportunity to grow with a fast-scaling EdTech brand - Ownership, autonomy, and real impact without corporate fluff Please send your resumes to 8288891311 for immediate connection. Sakshi Khanna HR Manager Soda Skool

Key Responsibilities of a Sales Executive: Prospecting and Lead Generation: Identify potential customers (leads) through cold calling, emails, networking, social media, market research, referrals, or company-provided databases. Qualify leads to ensure they fit the target profile. Building and Maintaining Client Relationships: Establish trust and rapport with prospects and existing clients. Act as the main point of contact, handle follow-ups, resolve queries/concerns, and ensure long-term customer satisfaction for repeat business and referrals. Understanding Customer Needs: Meet with clients (in-person, virtually, or over phone) to assess their requirements, listen to their pain points, and recommend suitable products/services that match their needs. Presenting and Demonstrating Products/Services: Conduct sales presentations, product demos, or pitches to showcase features, benefits, and value. Address objections and highlight how the offering solves the clients problems. Negotiating and Closing Deals: Negotiate terms, pricing, contracts, discounts, and payment conditions. Overcome objections, handle rejections, and close sales to convert leads into paying customers. Achieving Sales Targets: Meet or exceed monthly/quarterly/annual sales quotas and revenue goals set by the company. Track progress and adjust strategies to hit targets consistently. Market Research and Competitor Analysis: Monitor market trends, competitor activities, pricing, and customer preferences to adapt sales approaches and identify new opportunities. Maintaining Records and Reporting: Update CRM systems (like Salesforce, Zoho, or company tools) with customer details, interactions, sales pipeline, and forecasts. Prepare regular sales reports, performance metrics, and feedback for management. Providing Customer Service and After-Sales Support: Ensure smooth onboarding post-sale, handle any issues, upsell/cross-sell additional products, and maintain high levels of customer satisfaction. Collaborating with Teams: Work closely with marketing (for leads/campaigns), product/development teams (for feedback on offerings), and other departments to improve sales processes and strategies.

We Are Hiring Job Title: Customer Relationship ExecutiveLocation: Mohali Job Type: Full-timeReports to: Customer Relationship Manager/Team Lead Job Summary:As a Customer Relationship Executive, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to ensure customer satisfaction, resolve issues promptly, and identify opportunities to upsell/cross-sell our products/services.Key Responsibilities:Customer Relationship Management:1. Develop and maintain strong relationships with existing customers through regular communication.2. Understand customer needs, provide tailored solutions, and ensure timely issue resolution.3. Conduct customer feedback sessions to improve our products/services.Customer Support:1. Respond to customer inquiries via phone, email, and chat.2. Resolve customer complaints and escalate complex issues to seniors.3. Provide product/service information, demos, and training.Sales and Business Development:1. Identify upsell/cross-sell opportunities and propose tailored solutions.2. Achieve sales targets through proactive customer engagement.3. Collaborate with internal teams to develop and implement sales strategies.Data Management and Analysis:1. Maintain accurate customer records in CRM systems.2. Analyse customer data to identify trends, preferences, and areas for improvement.3. Provide insights to inform business decisions.Requirements:Essential Skills:1. 2+ years of experience in customer relationship management or sales.2. Excellent communication, interpersonal, and problem-solving skills.3. Strong customer focus and conflict resolution abilities.4. Proficiency in CRM software (e.g., Salesforce).5. Ability to work in a fast-paced environment.Desirable Skills:1. Industry-specific knowledge (e.g., finance, healthcare).2. Certification in customer relationship management (e.g., CRM, CRM-IT).3. Experience with sales Annal

We want a telecaller and counseler for our company

Job description:Position: Telecaller Real EstateLocation: Mohali, Sector 82Experience Required: 12 yearsIndustry: Real EstateHiring: ImmediateKey Responsibilities:Handle inbound and outbound calls to prospective clients.Provide information about real estate projects and services.Maintain client records and follow up regularly to ensure conversions.Coordinate with sales and marketing teams to support lead generation.Deliver excellent customer service and build strong client relationships.Requirements:Strong communication skills in English and Hindi.Well-groomed personality with professional demeanor.Prior experience in telecalling or customer service (preferably in real estate).Ability to work independently and meet targets.Comfortable with a 6-day working schedule.