Domestic BPO Job Vacancies in Mumbai

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

We are seeking a motivated Telesales Executive to join our team in Andheri East. The ideal candidate should have 1 to 2 years of experience in telesales and must have completed at least the 12th grade. This full-time position requires working from the office.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote and sell products or services, aiming to meet daily or monthly sales targets.- **Build Customer Relationships:** Establish and maintain positive relationships with customers to encourage repeat business and enhance customer loyalty.- **Understand Customer Needs:** Listen to customers to identify their needs and provide tailored solutions that meets their requirements.- **Record and Update Data:** Maintain accurate records of calls and customer interactions in the database to track sales progress and customer feedback.- **Follow Up on Leads:** Regularly follow up on leads provided by the marketing team, ensuring no opportunities are missed for sales.- **Handle Customer Queries:** Address any questions or concerns the customers may have regarding products or services, ensuring high levels of customer satisfaction.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, and have a friendly and persuasive phone manner. A basic understanding of sales principles and customer service practices is essential. Additionally, candidates should be self-motivated, goal-oriented, and able to work independently while managing time effectively. Proficiency in using computers and familiarity with CRM software will be advantageous. Being a team player with a positive attitude is a must.

Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude

As a Customer Support Executive, you will play a vital role in ensuring our customers receive excellent assistance and support. You will work from home and interact with customers via various channels.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions and concerns promptly through phone, email, or chat, ensuring a quick resolution.- **Manage Customer Accounts:** Assist customers with account-related issues, including updates, changes, and troubleshooting, to enhance their experience.- **Provide Product Information:** Offer detailed information about products and services, helping customers make informed decisions.- **Document Interactions:** Keep accurate records of customer interactions and feedback in a system to track issues and improve services.- **Collaborate with Team Members:** Work closely with other departments to resolve complex issues, ensuring a seamless customer experience.- **Identify and Suggest Improvements:** Proactively share customer feedback with the team to help improve service quality and efficiency.**Required Skills and Expectations:**- Excellent communication skills, both verbal and written, to convey information clearly and effectively.- Strong problem-solving abilities, allowing you to handle customer issues efficiently and independently.- A basic understanding of computer software and applications, as you will navigate various tools for customer support.- A positive attitude and a willingness to help, ensuring customers feel valued and supported.- Attention to detail to accurately document customer interactions and follow up as needed.- Ability to work well in a team and manage your time effectively while working remotely. This role is ideal for individuals with diverse educational backgrounds, including but not limited to B.A, B.Arch, B.C.A, B.B.A, B.Com, and B.Ed. Experience is not mandatory, but enthusiasm and a readiness to learn are essential.

Job Title: Telecaller - Insurance Process/Product ProcessCompany: Venture AllocatorsLocation: MumbaiSalary: 19,000 - 22,000 per monthShift: 8 AM - 8 PM (Any 9-hour shift)Weekly Off: Sunday (Fixed)Role:Handle customer queries via calls and chat for insurance products and services.Eligibility:Graduate (Freshers & experienced candidates welcome)Sales experience preferred but not mandatoryGood communication skills requiredSkills Required:Strong verbal communicationBasic computer knowledgeCustomer-handling ability

Golden Opportunity! Students Housewives Freshers Job Seekers Dont Miss Out! Position: Telecaller / Voice Process Executive (Female Only) Location: Mira Road & Thane west (Near Station) Work from Office only Organization: Sadguru Foundation FULL-TIME 10:00 AM 7:00 PM 11,000 13,000 Fixed salary + Incentives Stable income & growth opportunities! PART-TIME 10AM - 3PM or 11AM - 4PM or 12PM - 5PM or 2PM - 6.30PM 5,000 6,000 Fixed salary+ Incentives Flexible hours perfect for students & housewives! Requirements: Confident & polite personality Good communication (Marathi / Hindi / English) Basic phone & WhatsApp knowledge Hurry! Limited Seats Apply Today! Contact HR Nidha: 8879732065 / 9769981716 Share this with friends/family who want a golden opportunity!

Hiring for Customer Voice Process Hotel Reservation & Cancellation Process 24x7 Shift (Any 9hours mainly US shift) Salary:Up to30k In Hand + Incentives Work location: MaladMinimum Requirement: HSC with 6months experience or Graduate Fresher Hybrid Pick up and DropImmediate joining.

Kataria Business Insurance based out of Mumbai, Marine Lines has a vacancy for Executive Tele-calling.Key Responsibilities: Make outbound calls to potential clients to generate leads for Fire Insurance, Marine Insurance, Shop lifting, Shopkeeper policy, SME, Burglary insurance products. Potential clients would be the owners of Shops, manufacturing units or godowns i.e. textile traders, Electronics item shops, Computer hardware etc., Explain insurance products and services to clients clearly and convincingly. Maintain and update client databases with accurate information.

Key Responsibilities Handle inbound/outbound customer calls professionally. Assist customers with queries related to services, bookings, complaints, and resolutions. Provide accurate information and ensure first-call resolution. Maintain call logs and customer interaction records. Follow communication scripts, quality standards, and company SOPs. Escalate unresolved issues to the concerned team when required. Ensure high levels of customer satisfaction and service quality.Required Skills Good verbal communication skills in English & Hindi (regional language is a plus). Active listening and problem-solving abilities. Basic computer knowledge and call-handling skills. Ability to work in rotational shifts. Calm and patient approach while handling customers.Eligibility Freshers are welcome. Prior voice process / call center experience is an advantage.What We Offer Fixed salary + performance incentives. Growth and learning opportunities. Supportive work environment. Training provided for freshers. Interested candidates can apply by sharing their CV. Immediate joiners preferred.+91-8073579112

Job Title Tele Marketing Executive Salary - 15000 T0 25000 K Per MonthCompany: Plumeria International Destination Management Pvt. Travel & Destination Management Company (9+ years) Job Summary:The Tele Marketing Executive will be responsible for promoting company services, engaging with customers, and supporting business development through effective communication.Key Responsibilities: Call and engage potential customers to promote travel services Explain company offerings clearly and professionally Generate leads and support business development activitiesRequirements: Good communication skills in English and local language Freshers are welcome (training will be provided) Confident, polite, and customer-focused attitude

Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.

Immediate Joining Required!Executive Travel Domain Andheri East, Mumbai Attractive salary Fast growth opportunitiesWorking Days: Monday to Saturday Timing: 10:00 AM 7:00 PMEligibility: * Strong communication skills* Target-driven approach Call Now: 7709664470 Email: rsawant@cozmotravel.com

Sales Telecaller Short JD Job: Sales Telecaller Location: Malad West Type :Part Time Customer ko call karke product/service explain karna Leads follow-up & sales close karna Good communication required Fresher / Experience both welcome Salary + Incentives Apply: Call / WhatsApp 8424012932

Customer Service Voice Process, Sales, Banking, Insurance.

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : +91 90823 45002

- Make outbound calls to potential customers: Contacting potential customers to introduce our products or services and generate leads.- Answer incoming calls from customers: Responding to inquiries, resolving issues, and providing information to customers over the phone.- Maintain a database of leads and customer information: Updating and managing a database of customers, their contact details, and their preferences.- Follow up with customers to ensure satisfaction: Checking in with customers after a purchase or inquiry to ensure they are satisfied with our products or services.- Collaborate with the sales team: Working closely with the sales team to coordinate efforts and achieve sales targets.- Excellent communication skills: Ability to communicate clearly and effectively with customers over the phone.- Strong negotiation skills: Ability to persuade customers and negotiate deals effectively.- Customer service-oriented: A strong focus on providing excellent customer service and resolving customer issues effectively.- Familiarity with domestic BPO processes: Understanding of the basic processes and operations of a domestic BPO setup.- Ability to work independently: Self-motivated and capable of managing tasks and responsibilities without constant supervision.

Urgent Requirement for Voice and Non- Voice process Need Average communicationGood salary as per industry Day and Night shift availableNeed immediate joinersContact us for more details : 7208746276

HiNidhaWe have spotted your profile on work IndiaSearching for a job....?URGENT HIRING...!Company name : SADGURU FOUNDATIONPosition : TelecallerSalary : 10K to 12K + Incentives Job location : Mira road (near station)No consultancy or placement, No any charges for Job Immediately contact on 8879732065 and Kindly send your resume. also share this JD to your friends collogue and who's needed for this job.Walk in interview available as below mention address INTERVIEW SCHEDULETiming : 10am to 5:00pmCARRY YOUR RESUME AND OTHER REQUIRED DOCUMENTS.Address SADGURU FOUNDATIONA-1/104, 1st floor, Rajashri shopping center, (Bhaji Market) Mira road east, Thane 401107Contact person Hr Nida maam .

Process Name Star Heath Insurance Minimum Qualification HSC VERSANT 4 (GOOD COMMUNICATIONS) & VERSANT 5 (EXCELLENT COMMUNICATION) candidates required. Freshers & experiences both required. Minimum experience - 3months Any SALES EXPERIENCE WILL DO Shift timings: 10am 7pm or 11am 8pm Rotational week off

Vacancies exist for the following Designation : Senior Team LeaderMandatory - Collection outbound B2B Team Leader CTC - max 42k inhandRequired Immediate joinerLocation: Thane Interested candidates may drop their resumes/CVs