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BPO Executive Job Vacancies in Delhi

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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a Customer Care Executive to join our team in Delhi. This position is ideal for recent graduates or those with up to two years of experience in customer service and offers an opportunity to develop your skills while assisting our valued customers.Key Responsibilities: 1. **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat, ensuring a friendly and professional interaction to resolve issues and answer questions.2. **Issue Resolution**: Investigate and resolve customer complaints by identifying the problem and providing timely solutions, ensuring customer satisfaction.3. **Product Knowledge**: Maintain up-to-date knowledge of our products and services to effectively assist customers and provide accurate information.4. **Record Keeping**: Document customer interactions and transactions in our database, ensuring all records are accurate and updated for future reference.5. **Feedback Collection**: Gather feedback from customers regarding their experiences and report this information to improve services and customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers. Strong problem-solving abilities are essential for resolving issues swiftly. A basic understanding of customer service principles and practices is preferred, although training will be provided. Candidates should be patient, attentive, and able to work well in a team environment. Being detail-oriented and organized will be crucial for maintaining accurate records and ensuring high customer service standards.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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Telecaller Fresher (Female)

D Finkkard Hub Pvt. Ltd.

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Tagore Garden Delhi
Presentation Skills Calling English Telesales Tele Sales Telemarketing Cold Calling Domestic BPO Voice Process Outbound Calling
Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;
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Telesales Executive - Full Time

B.S.N. Infotech Pvt. Ltd.

  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Delhi
Domestic BPO Voice Process
We are looking for a motivated Telesales Executive to join our team in Delhi. This is a full-time position based in the office, ideal for individuals with little to no experience as well as those with up to six years of experience.**Key Responsibilities:**- **Making Calls:** You will call potential customers to pitch our products or services. This involves being persuasive and engaging to capture their interest.- **Understanding Customer Needs:** It is essential to listen carefully to what customers say. Understanding their needs will help you tailor your approach and promote the right solutions.- **Managing Leads:** You will maintain and update a record of customer interactions. Keeping accurate records helps in following up with potential clients effectively.- **Close Sales:** You will aim to convert leads into sales by addressing any customer queries and providing information clearly, facilitating the decision-making process.- **Provide Excellent Customer Service:** Assisting customers with their inquiries and ensuring a positive experience is crucial for building relationships and loyalty.**Required Skills and Expectations:**Strong communication skills are essential, as you will be speaking with customers daily. A friendly and persuasive telephone manner is required to build rapport and close deals effectively. Basic computer skills are necessary for managing records and data. You should be self-motivated and goal-oriented, capable of working independently as well as part of a team. Being adaptable and open to feedback will help you grow in your role and improve performance.
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Telecaller Fresher (Female)

Thinkwidevision Financial Consultancy OPC Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vikas Puri Delhi
Domestic BPO Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Vikas Puri, Delhi. This entry-level position is ideal for candidates with a 10th-grade education and requires no prior experience. The role involves engaging with customers through phone calls to promote our products and services.Key Responsibilities:- **Make Outbound Calls:** Reach out to potential customers to inform them about our offerings, answering any queries they may have.- **Gather Customer Information:** Collect relevant details from customers to build a database for future promotions and follow-ups.- **Follow Up on Leads:** Contact previously interested clients to gauge their interest and convert leads into sales.- **Maintain Call Records:** Accurately log all interactions in the database to track progress and ensure effective communication.- **Provide Excellent Customer Service:** Address customer concerns professionally, ensuring a positive experience with our company.Required Skills and Expectations:The ideal candidate should have strong communication skills and a confident, friendly demeanor. A good understanding of customer needs and the ability to engage with a variety of individuals is essential. Basic computer skills are necessary for recording information. We are specifically looking for female candidates who are eager to learn and work in a team-oriented environment. A positive attitude and the ability to handle rejection with resilience will greatly contribute to success in this role.
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Looking For Customer Support Executive

Indexia Finserve Pvt. Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Naraina Delhi
Closing Deals Problem-solving Presentation Skills Sales Followups Financial Products Customer Handling Customer Support Telephone Handling Customer Service Customer Care Customer Relationship Sales Techniques Sales Targets Product Knowledge Financial Analysis Communication Skills Inbound Calls Hindi BPO
Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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Fresher hiring for BPO Telecaller

Teleconnect Global Services

  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Customer Support Voice Process Call Center
We are looking for good candidate for our company Teleconnect Global Services.Salary:- 18k to 26k. Timing:- 9 am to 5 pmWork From HomeFreshers and Experienced Both Can apply Part time and Full Time
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  • Fresher
  • 5.0 Lac/Yr
  • Delhi
BPO Delivery Rider Bike Delivery
We are looking for a motivated and enthusiastic Business Development Executive in Delhi. This full-time position is suitable for freshers who have completed at least their 10th grade. Male candidates are preferred for this role.Key responsibilities include:1. **Identifying New Opportunities**: You will research and find potential clients to expand our business. This involves understanding market trends and analyzing competitors.2. **Building Relationships**: You will communicate with potential clients and build strong relationships to understand their needs. This personal touch can help in gaining their trust and making successful sales.3. **Presenting Products and Services**: You will explain our products and services to clients clearly. By demonstrating the benefits, you will help clients see how we can meet their needs.4. **Achieving Sales Targets**: You will have specific sales goals to meet. Your success will be measured by your ability to reach these targets and contribute to the company
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  • Fresher
  • Female
  • Delhi
Customer Support Voice Process Inbound Voice Process International Voice Process Domestic Voice Process BPO Good Communication Skills
We are looking for a Customer Support Specialist to join our team. This role is suitable for fresh graduates who are eager to assist customers and provide excellent service. The position is full-time and is based in Delhi, allowing you to work from home.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle customer questions and concerns through various communication channels, ensuring clear and polite communication.- **Troubleshooting Issues:** You will help identify and solve problems customers encounter with our products or services, providing effective solutions to enhance their experience.- **Maintaining Customer Records:** You will keep accurate records of customer interactions and transactions, which helps in tracking service requests and feedback.- **Providing Product Information:** You will explain product features and services to customers, helping them make informed decisions and improving customer satisfaction.- **Following Up with Customers:** After resolving issues, you will follow up with customers to ensure their problems are fully resolved and they are satisfied with the service provided.**Required Skills and Expectations:**- Strong communication skills in English are necessary for clear interactions with customers.- A willingness to learn and adapt to new tools and technologies to assist customers effectively.- Basic computer skills to navigate customer support software and maintain accurate records.- Good problem-solving abilities, showing a proactive approach to resolving customer issues.- A friendly and patient attitude is essential, as you will be dealing with various customer situations.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Pitampura Delhi
Marketing Outbound Calling Marketing Communication Online Sales Lead Generation Voice Process Inbound Inside Sales Negotiation Skills Convincing Power Cold Calling B2B Sales BPO Non Voice English Language Domestic Calling Tele Marketing Basic Computer Skills
We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. **Customer Outreach**: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. **Lead Generation**: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. **Data Management**: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. **Team Collaboration**: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.
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  • 1 - 3 yrs
  • Delhi
Financial Inclusion b2b Marketing
We are looking for a dedicated BPO Telecaller to join our team in Delhi. The ideal candidate will have 1 to 3 years of experience and should have completed their 12th grade. This is a full-time position based in the office, specifically seeking female candidates. **Key Responsibilities:**- **Making Calls**: You will be responsible for making outbound calls to potential customers, promoting our services and offerings.- **Customer Interaction**: Engage with customers professionally, answering their inquiries and addressing concerns to enhance their experience with our company.- **Lead Generation**: Identify and qualify leads from the calls made, ensuring accurate information is collected for further processing.- **Data Entry**: Maintain records of calls and customer interactions in our database, ensuring all information is updated and precise.- **Meeting Targets**: Work towards achieving daily and monthly call quotas and sales targets, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills**: You must have excellent verbal communication skills to convey information clearly and effectively.- **Listening Skills**: Active listening is crucial to fully understand customer needs and provide appropriate solutions.- **Persuasion and Negotiation**: Ability to influence customers positively and handle objections, guiding them towards making decisions.- **Basic Computer Knowledge**: Familiarity with MS Office and basic computer operations is necessary for data entry and reporting.- **Team Player**: You should be able to work collaboratively with your teammates to achieve common goals. - **Customer-Oriented Mindset**: A strong focus on customer satisfaction and willingness to go the extra mile to ensure a positive experience.
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  • 0 - 1 yrs
  • New Delhi
Outbound Calling Domestic BPO BPO Sales Sales
We are seeking a dedicated Call Center Executive based in New Delhi. This entry-level position is perfect for individuals who are eager to start their career in customer service and possess a positive attitude. Key Responsibilities: - **Customer Service Support**: Handle incoming calls from customers, addressing their inquiries and resolving any issues they may have in a professional manner.- **Communication Skills**: Clearly explain products and services to customers, ensuring they have a full understanding of their options.- **Documentation**: Maintain accurate records of customer interactions, noting any feedback or issues that require follow-up.- **Team Collaboration**: Work closely with team members to share insights and strategies that enhance the customer experience.- **Adherence to Protocols**: Follow company policies and procedures to ensure consistent and high-quality service delivery.Required Skills and Expectations: Candidates should have strong verbal communication skills and a friendly demeanor. A willingness to learn and adapt to new challenges is essential, as is the ability to work well in a team environment. The ideal candidate will have completed at least 10th grade and possess basic computer skills. Previous experience in customer service is not required, but any familiarity with call center operations is a plus. Enthusiasm and a commitment to providing excellent service are vital for success in this role.
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  • Fresher
  • 3.0 Lac/Yr
  • Delhi
Customer Support Inbound Voice Process Domestic Voice Process BPO Customer Support Voice Process Voice Process
As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- **Troubleshoot Issues:** When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- **Maintain Customer Records:** Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- **Provide Product Information:** You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- **Follow Up with Customers:** After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.
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  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Delhi
Outbound Calling BPO Call Center Convincing Power
We are looking for a Tele Marketing Executive to join our team in Delhi. This part-time position is suitable for individuals with 1 to 7 years of experience. As a Tele Marketing Executive, you will play a crucial role in connecting with potential customers and promoting our products or services.**Key Responsibilities:**- **Conducting Outbound Calls:** You will make calls to potential customers, introducing our products and services to generate interest and inquiries.- **Building Customer Relationships:** Establishing rapport with clients is essential. You will engage with them to understand their needs and provide relevant information.- **Collecting Customer Feedback:** Gathering insights from customers about their preferences and experiences to help improve our offerings.- **Updating Customer Database:** You will maintain accurate records of customer interactions and update the database with relevant information for future reference.- **Meeting Sales Targets:** A key part of your role will be to meet daily, weekly, and monthly sales goals through effective communication and persuasion.**Required Skills and Expectations:**- Strong communication skills are essential, as you need to engage customers effectively over the phone.- A friendly and persuasive tone is important for building relationships and promoting products.- Basic understanding of telemarketing techniques and sales strategies will be beneficial.- The ability to work independently and manage time efficiently is crucial for success in this part-time role.- A high school education (12th pass) is required to apply for this position.
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  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Female
  • Dwarka Sector 15 Delhi
Telecommunication Voice Process BPO Sales Basic Computers Telesales
We are looking for enthusiastic Telecaller Staff to join our team in Dwarka Sector 15. This role requires a dedicated individual with good communication skills to interact with potential customers and provide information about our products and services.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for calling potential clients and introducing our offerings, aiming to generate interest and drive sales.- **Customer Assistance:** Responding to inquiries and providing detailed information about our services is key to ensure customers have a clear understanding of what we offer.- **Handling Objections:** You should be able to address and resolve any concerns or objections that potential customers may have, ensuring a positive interaction.- **Maintaining Records:** Keeping accurate records of calls made, customer feedback, and follow-up actions is essential for tracking lead conversion rates.- **Collaborating with Team Members:** Working closely with other team members and sharing insights can help improve overall performance and customer satisfaction.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum of a 12th-grade education. A positive attitude and a willingness to learn are essential, as you will be interacting with a variety of clients. Strong verbal communication skills and a clear speaking voice are crucial for effectively conveying information. Additionally, basic computer skills are necessary for entering data and maintaining caller records. Previous experience in telecalling is a plus but is not mandatory, as comprehensive training will be provided. A proactive approach and the ability to work in a target-driven environment are highly valued.
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  • 1 - 7 yrs
  • Kakrola Delhi
Collection Process Microsoft Excel Domestic BPO
We are looking for an enthusiastic Tele Caller to join our team in Kakrola, Delhi. The ideal candidate will have 1 to 7 years of experience and a minimum education level of 10th pass. This full-time position requires working from the office.Key responsibilities include: Lone And Credit Card Collection 1. **Making Outbound Calls:** You will contact potential customers to sell products or services, ensuring a clear and friendly communication style.2. **Understanding Customer Needs:** Listen to customers, identify their requirements, and provide tailored solutions that meet their needs.3. **Data Entry and Record Keeping:** Accurately maintain records of calls, customer interactions, and transactions in our database for future reference.4. **Following Up:** Maintain regular follow-ups with leads to convert them into customers and build relationships.5. **Meeting Targets:** Achieve set sales targets by delivering persuasive pitches and effectively closing sales during calls.Required skills and expectations include:- **Communication Skills:** You should be able to convey information clearly and effectively while maintaining a positive attitude.- **Persuasiveness:** A knack for convincing customers and turning inquiries into sales is crucial for success.- **Basic Computer Skills:** Familiarity with computer applications and data entry is necessary for maintaining client records.- **Problem-Solving Ability:** You must efficiently handle objections and provide solutions to customer concerns.- **Team Player:** You should be comfortable collaborating with team members to achieve common goals.
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Telecaller Fresher

High Aero Academy

  • Fresher
  • 1.0 Lac/Yr
  • Rajouri Garden Delhi
Domestic BPO Voice Process Outbound Calling Negotiation Skills Cold Calling Convincing Power Presentation Skills Inbound English
Telecaller needed for High Aero Academy. Handle in-bound/out-bound calls, counsel students, explain courses / fees, follow up leads, and convert inquiries into admissions. Good communication required.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Mayapuri Delhi
Outbound Calling Online Sales Lead Generation Interpersonal Skills Domestic BPO Voice Process Negotiation Skills Cold Calling B2B Sales Outbound Sales BPO Sales Convincing Power Domestic Calling Calling Basic Computer Skills BPO Telesales Tele Sales Communication Skills Sales Inside Sales
Key ResponsibilitiesCold calling prospects from provided dataExplaining product/service brieflyIdentifying interested leadsQualifying leads (budget, need, timeline, authority)Booking meetings / demos for sales teamUpdating CRM / Excel sheets dailyFollow-up with warm leadsIdeal Candidate ProfileGood Hindi communication; English is a plusConfident on callsBasic sales mindsetComfortable with targetsComputer knowledge (Excel, CRM)Persistent and politeExperience LevelsFresherGood for script-based callingLower salaryNeeds training
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Rajouri Garden Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Inbound Cold Calling Communication Skills BPO Telesales Inbound Sales Tele Marketing
We are looking for a dedicated Customer Service Associate to join our team in Rajouri Garden. In this role, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Handle customer inquiries via phone, email, or in-person, providing accurate information and resolving any issues they may have.- **Maintain Records:** Keep track of customer interactions and feedback using our systems to ensure all communications are documented properly.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions that enhance their satisfaction.- **Follow Up:** Reach out to customers after their inquiries are resolved to ensure their needs have been met and to gather feedback on their experience.- **Collaborate with Team Members:** Work closely with other team members to improve customer service processes and share important customer feedback.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for effectively engaging with customers and colleagues.- **Problem-Solving Ability:** You should be able to think quickly and resolve customer issues efficiently.- **Customer-Focused Attitude:** A positive and friendly demeanor is important, as you will be representing the company to our customers.- **Basic Computer Skills:** Familiarity with using computers and customer service software is required for managing records and customer queries.- **Team Player:** Willingness to work collaboratively with others and contribute to a supportive team environment.Candidates should be 12th pass and have 0-1 year of experience in customer service. This is a full-time office-based role, perfect for someone eager to start their career in customer service.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a dedicated BPO Telecaller to join our team in Delhi. This entry-level position is suitable for candidates with 0 to 2 years of experience and a minimum education of 12th grade. As a telecaller, you will play a crucial role in communicating with customers to provide information and promote services.Key Responsibilities:1. **Customer Interaction**: Engage with potential and existing customers over the phone to understand their needs and provide information about products and services.2. **Lead Generation**: Identify and develop new leads by reaching out to potential customers and following up on inbound inquiries.3. **Updating Records**: Maintain accurate records of customer interactions and feedback in our database to help improve service and follow-up efforts.4. **Achieving Targets**: Meet daily and weekly calling targets as set by the management to contribute to overall team goals.5. **Provide Excellent Service**: Ensure a high level of customer satisfaction by addressing inquiries and resolving concerns promptly.Required Skills and Expectations:Candidates must have strong communication skills in English and Hindi, along with a friendly and persuasive voice. Being detail-oriented is important for accurately recording customer information. Candidates should be self-motivated and display a strong willingness to learn. A positive attitude and the ability to work effectively as part of a team are essential for success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are looking for a motivated BPO Executive to join our team in Delhi. This role is ideal for freshers or those with limited experience who are eager to develop their skills in a dynamic work environment.Key Responsibilities:1. **Customer Support:** Engage with customers over phone, email, or chat, addressing their queries and concerns in a friendly and professional manner.2. **Data Entry:** Accurately input and update customer information in our database, ensuring all records are current and correct.3. **Problem Resolution:** Identify customer issues and provide appropriate solutions or escalate problems to senior staff when necessary.4. **Performance Tracking:** Meet daily and weekly performance targets, contributing to overall team objectives and quality standards.5. **Feedback Collection:** Gather customer feedback to help improve service delivery and enhance customer satisfaction.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent verbal and written communication skills. A positive attitude and willingness to learn are essential. You should be comfortable working in an office environment and be able to adapt to different shifts. Basic computer skills and familiarity with office software are necessary. A strong sense of teamwork and the ability to stay focused under pressure will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.
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