International BPO Job Vacancies in Bangalore

We are looking for a Customer Service Associate in Bangalore, India, to join our team. The ideal candidate will have 1 to 3 years of experience in customer service and a minimum education level of 12th pass. This is a full-time role that requires working from the office.Key Responsibilities:- **Assisting Customers**: You will handle customer inquiries through various channels like phone, email, and chat, ensuring timely and accurate responses to their questions and concerns.- **Problem Solving**: You will work to resolve customer issues effectively, using your critical thinking skills to provide solutions and ensure customer satisfaction.- **Product Knowledge**: You will need to learn about our products and services. This knowledge will help you assist customers better and provide them with relevant information.- **Documentation**: You will be responsible for maintaining a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date.- **Team Collaboration**: You will work closely with other team members to share insights and improve service quality, contributing to a positive team environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to listen actively. A good understanding of customer service principles is important. You should be patient, friendly, and able to work under pressure. Proficiency in using computers and basic software applications is essential. A willingness to learn and adapt is highly valued.Contact person : Call/WhatsAppAzeem 7829443372

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com

Job Title: Customer Support Executive International Voice ProcessCompany: Your PitchLocation: Bangalore. Salary: Up to 3.8 to 5.5 LPAJob Description:Your Pitchh is Hiring for Multiple MNC Customer Support Executives for an International Voice Process. The role involves handling inbound/outbound customer calls, resolving queries, and providing excellent customer service to international clients.Requirements:Excellent English communication skills (mandatory)Ability to work in US rotational shiftsCustomer-focused attitude with good problem-solving skillsWork Details:5 days working. 2 rotational weekly offs. US rotational shifts.Interested Canditates Contact/Whatsapp Your Resume to - HR SUNDAR (8431613763)Interview Location - Your Pitchh , Jayanagar , Bangalore.

Hiring: Customer Support Executive Location: Altruist Technologies, GB Palya, BangaloreJob Role: Customer Support ExecutiveJob Description:We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. Candidates should have excellent communication skills and a passion for assisting customers.Languages Required:Excellent English (Mandatory)Any one regional language: Hindi / Tamil / Malayalam / Marathi / GujaratiEligibility Criteria:Graduate (Freshers & Experienced both can apply)Strong communication and interpersonal skillsWillingness to work in rotational shiftsShift & Timing:Rotational ShiftsMale Candidates: Between 7:00 AM 11:00 PMFemale Candidates: Between 7:00 AM 8:00 PMTotal working hours: 8 hours per shiftSalary:20,000 take-home per monthWorking Days:5 working days2 rotational weekly offsFacilities: No cab facilityWork Location:Altruist Technologies, GB Palya, BangaloreInterested candidates can apply immediately.Freshers are most welcome!

First Meridian hiring Announcement Urgent Hiring and immediate joiners preferred. Grab the opportunity .We're Hiring for one of our prestigious clients Job Title: Analyst Sales Operations(Bangalore)Work location: Domlur BangaloreWork Mode: Work From Office(3 days/week, 2 days WFH) (for female employee cab will be provided if shift timings are between 8pm to 6am)Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Interview Mode: Face-to-Face is MUSTJob Description:About Business Unit:Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization.Specifically, streamlining business processes and leveraging best practices.Role Overview:Focus is on centralizing administrative and system support functions and increasing our responsiveness to our business customers. The MDG analyst provides support to all Dell Technologies Business Units including but not limited to Sales, Services, Channels, Finance and other downstream clients.Key Responsibilities:Ability to work rotational hours APJ, US, EMEASupport and maintain all incoming MDG requestsComplete assigned daily requests in line with the defined SLAHandle customer escalations carry out root cause analysis on escalations with effective response timesAnalyze complex and disparate sets of data to make timely fact-based decisions and recommendationsAbility to engage with stakeholders to understand their needsAssist in preparing important KPIsProvide End of Quarter support aligning with key business units EOQ support structuresParticipate in regular team forums providing process improvement ideas and possible group training opportunitiesPrepare and deliver clear and well- organized presentations to stakeholders/team/leadershipGood team player with the ability to build rapport with stakeholders and fellow team members driving collaborative activities to achieve resultsPerforms other duties as requiredEssential Requirements:Strong English and local language spoken and writtenStrong analytical and customer service skillsExcellent organizational as well as multi- tasking skillsSelf-initiation and creative thinkingExcel and PowerPointHigh sense of urgencyDesirable Requirements:Proficient in MS Office applicationsSQL experience a plus but not requiredMandatory SkillsWorked in data management background,Handled any type of data.Support Experience, Working experience in Sales and/or Marketing domainExcellent verbal, and written communication skills.Multi-tasking capabilities, Stake holder management & engagement skills & real-time problem-solving skillIncubment should have worked in any international BPOLet me know if you know of anyone who would be a fit for this roleInterested candidates mail your resume : mohit.kumar@firstmeridianglobal.com

We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.**Responsibilities:**- Handle inbound/outbound calls professionally and provide information about products/services.- Identify customer needs, clarify information, and close sales.- Maintain a high level of customer satisfaction through effective problem-solving.- Achieve sales targets and goals as set by the company.**Salary and Benefits:**- Starting salary of INR 18,000 per month.- Performance-based incentives and bonuses.- Comprehensive training and career development opportunities.

Job Role: Customer Supportfresher and Experienced Both are Eligible.freshers' Salary Up to 3.5lpaexperienced Salary Up to 5lpa (should have Minimum 6 Months or 1-year International Exp)5 Days Working 2 Days Off (us Rotational Shift)both Way Cab

International Voice Process

We are looking for candidates with excellent communication skills.

Rotational shifts Rotational Off5 days working Two way cabOne time meal

Understand the basic professional standards and established procedures, policies before taking action and making decisions Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters Assume responsibility for work and coordinating efforts Meeting assigned productivity goals Adhere to attendance and punctuality norms Acquiring knowledge & skills of related areas of the process Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Job Title: International Voice Process ExecutiveLocation: BangaloreDepartment: Customer Support / BPO / Call CenterJob Type: Full-TimeShift: Night Shift / Rotational (based on process)Experience: 0-3 YearsEducation: HSC / Graduate / UndergraduateJob Summary:We are looking for dynamic and customer-focused individuals to join our International Voice Process team. As a Voice Process Executive, you will be responsible for handling customer queries and concerns over the phone, ensuring a high level of customer satisfaction and quality service in a fast-paced environment.Key Responsibilities:Handle inbound and outbound international calls for customer service, support, or sales.Resolve customer queries efficiently and professionally.Ensure customer satisfaction through effective communication and problem-solving.Meet and exceed performance metrics such as call quality, response time, and issue resolution.Maintain accurate records of customer interactions using CRM tools.Follow company policies and standard operating procedures (SOPs).Work closely with team leaders and quality teams to improve service delivery.Escalate complex issues to appropriate departments when required.Required Skills & Qualifications:Excellent communication skills in English (verbal and written).Strong listening and interpersonal skills.Ability to work in night shifts and rotational shifts.Basic computer knowledge and typing speed.Previous experience in international voice process or BPO (preferred but not mandatory).Ability to handle pressure and maintain composure during difficult conversations.Benefits:Attractive salary with performance-based incentives.Paid training and career development programs.Transportation facilities (pick-up and drop for night shifts).Health insurance and other benefits.Friendly work environment and growth opportunities.Shift Timing:Any time from (5 pm - 11 pm) which will be instructed by the HR Week offs: Rotational

We're Hiring! Join Alorica as a Customer Experience Agent (Voice) Location: Bellandur, Bangalore Shift: US Shift (Night) One-Way Cab: Available between 8 PM 8 AM Salary Details: Freshers: 22,000 Take Home Experienced: 25,000 Take Home + 200 Night Shift Allowance per day What Youll Do:Talk to customers over callsHandle queries, orders & complaintsDeliver excellent service Requirements: Good English Communication Min Qualification 10+2 Flexible & Customer-focused Comfortable with Night Shifts Why Alorica?Work with a Fortune 1000 BPO leaderFriendly work cultureGrowth opportunities Apply Now & Start Your CX Career Today!

We are Hiring!!!Designation : Customer Support ExecutiveProcess : International voice processShift timing : Rotational 3 pm to 8 am5 days working 2 days rotational week offFacilities : 2 way transport providedExperience : Fresher / ExperienceSalary :Fresher - 26KCTC 21K take homeExperience- 30K CTC, 24K take homeSkillset : Candidate must speak fluent English - AMCAT 65Location : Marathahalli, Bangalore.Interested candidates can contact HR - 7200585293 (Blessy Charles)

Look for trainers with experience in international BPOs, especially with US/UK clientsPrioritize candidates with voice & accent training and soft skills coaching

ROLE - INTERNATIONAL BPO VOICELANGUAGE -ENGLISHQUALIFICATION - DIPLOMA / GRADUATEEXPERIENCE - MINIMUM 1 YEARS IN INTERNATIONAL BPO PROCESSSALARY - 20,000 TO 30,000WORKING DAYS - 5 DAYS WORKINGWORKING TIME - COMPLETE US SHIFTNO CAB FACILITYCONTACT - 6379437433

Hiring for international voice process minimum 6 month of experience in voice salary upto 32,000 take home Rotational shift 2 way cab provide More Details - contact hr komal 9538873019

We are looking for 50 Telecaller Posts in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Kolkata, Mumbai, Chennai, Bangalore, Delhi, with deep knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Pharma, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Role Overview:The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.Key Responsibilities:Handle inbound calls and provide professional customer support.Identify, analyze, and resolve customer issues effectively.Maintain accurate records of customer interactions and resolutions.Ensure adherence to quality and process standards.Collaborate with internal teams to facilitate seamless issue resolution.Required Skills and Attributes:Excellent communication skills in English, Tamil, Hindi, Malayalam and Kannada.Strong problem-solving and interpersonal abilities.Customer-focused attitude with a commitment to service excellence.Ability to work in rotational shifts.Eligibility Criteria:Graduation is mandatoryLanguages Required: English, Tamil, Hindi, KannadaWork Schedule:5 working days per week2 rotational weekly offsCompensation Details:Take-home salary: 17,000 20,000 per monthNight Shift AllowanceSplit Shift Allowance

5 days working Two way cab One time meal