Call Center Job Vacancies in Mumbai

We are seeking a dedicated Customer Service Executive to join our team in Mumbai. The ideal candidate will have a strong passion for helping customers and providing excellent service. Key Responsibilities: - Responding to Customer Inquiries: Address customer questions, concerns, and requests promptly and accurately to enhance their overall experience. - Maintaining Records: Keep thorough and organized records of customer interactions and transactions to support future communications and follow-ups. - Providing Product Information: Offer detailed information about products and services, assisting customers in making informed choices to meet their needs. - Resolving Issues: Investigate and resolve customer complaints efficiently, ensuring a satisfactory outcome to build customer loyalty. - Collaborating with Team Members: Work together with other departments to address customer needs and improve service delivery.Required Skills and Expectations: Candidates must have at least 2 years of experience in customer service or a related field, paired with a graduate degree. Strong verbal and written communication skills are essential, alongside a friendly and approachable demeanor. Attention to detail and problem-solving abilities are crucial to effectively assist customers. The ability to work collaboratively within a team while maintaining a positive attitude is also important. This full-time position requires a commitment to providing exemplary service in an office environment.

Position: Telecaller / Telesales ExecutiveOpenings: Multiple (Across all locations)Work Locations: Malad, Virar, Mulund, Kalyan, and DombivliJob Type: Full-TimeSalary (In-Hand): 10,000 - 30,000 per month (Depending on interview performance, experience, and the specific process/domain)Incentives: Uncapped Performance-Based Incentives (Earn as much as you want based on conversions/targets)We are actively looking for energetic, confident, and target-driven Telecallers to join our expanding teams across Malad, Virar, Mulund, Kalyan, and Dombivli. In this role, you will act as the voice of our organization, connecting with prospective customers, pitching our products or services, managing inquiries, and converting leads into sales opportunities.Both freshers looking for a strong career start and experienced candidates from BPO, finance, real estate, or sales backgrounds are welcome to apply.

Job Role: Business Development Executive - Sales Company Name: Biopapro Cutleries Pvt. Ltd.Experience Required: 1-2 YearsSalary: 20,000 - 35,000 per month (based on experience, skills, and interview performance)Job Location: Grant Road Job SummaryWe are looking for a proactive and result-oriented New Business Development Executive to identify new business opportunities, generate leads, build strong client relationships, and contribute to the company's growth. The ideal candidate should have good communication, negotiation, and follow-up skills, along with the ability to understand client requirements and convert potential leads into business opportunities.Key Responsibilities- Identify and research potential clients, target markets, and new business opportunities.- Generate leads through cold calling, emails, LinkedIn, online platforms, networking, and other channels.- Connect with prospective clients to understand their business needs and introduce the company's products or services.- Schedule client meetings, conduct follow-ups, and coordinate with the sales team to move prospects through the sales process.- Prepare and share business proposals, quotations, presentations, and other sales-related documents.- Build and maintain strong professional relationships with new and existing clients.- Follow up with potential customers regularly to convert leads into successful business deals.- Maintain and update the database of leads, prospects, client interactions, and sales activities.- Monitor market trends, competitor activities, and customer requirements to identify new growth opportunities.- Coordinate with internal teams to ensure smooth communication and timely responses to client requirements.- Track sales performance, lead conversion, and follow-up activities, and prepare regular reports for management.- Work towards achieving monthly and quarterly business development targets.Requirements and Qualifications- 1-2 years of experience in business development, sales, lead generation, or a related field.- Strong verbal and written communication skills.- Good negotiation, presentation, and relationship-building abilities.- Ability to identify business opportunities and generate quality leads.- A target-oriented approach with strong follow-up and problem-solving skills.- Basic knowledge of MS Excel, email communication, and sales reporting.- Familiarity with LinkedIn, online lead-generation platforms, or CRM software will be an added advantage.- Ability to work independently as well as collaboratively with the sales teamreferred Candidatewho can develop new business opportunities, maintain a strong sales pipeline, and contribute to the company's revenue growth.

We are looking for a motivated Tele Caller to join our team in Borivali East, Mumbai. This full-time position is ideal for individuals with 0 to 2 years of experience who have completed at least the 10th grade.nnAs a Tele Caller, your key responsibilities will include:nn1. Making Calls: You will be responsible for reaching out to potential customers over the phone. This involves introducing our services and gathering valuable information about their needs.nn2. Customer Interaction: Engaging with customers in a friendly and professional manner is essential. You will listen to their inquiries, provide appropriate solutions, and ensure they have a positive experience.nn3. Updating Records: You will maintain accurate records of calls made and customer interactions. This is crucial for tracking progress and following up as needed.nn4. Feedback Gathering: You will collect feedback from customers about our services. This information will help improve our offerings and enhance customer satisfaction.nnTo succeed in this role, you should possess strong communication skills and the ability to engage with different types of people. Being patient and having a good understanding of customer service principles are important. You should also be organized and detail-oriented to keep track of your calls and follow up effectively. If you are enthusiastic about working in a dynamic environment and are eager to learn, we encourage you to apply.

We are looking for a dedicated Telecalling Executive to join our team in Virar West, Mumbai. This role is ideal for freshers eager to kickstart their careers in a dynamic environment.Key Responsibilities:1. Customer Engagement: Make outbound calls to potential clients to introduce and promote services. Engage effectively to build rapport.2. Lead Generation: Identify and gather information about prospective clients to generate leads. Document interactions and update lead status in our system.3. Follow-Up Calls: Conduct follow-ups with leads to ensure effective communication and answer any queries they may have.4. Data Management: Maintain accurate records of calls and customer interactions in our database, ensuring all information is up to date.5. Team Collaboration: Work closely with the sales and marketing teams to align your efforts with ongoing campaigns and objectives.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong communication skills to effectively convey information and engage with customers over the phone. Candidates are expected to be self-motivated, goal-oriented, and possess good listening skills. Familiarity with basic computer operations is preferred. The ability to work well in a team and adapt to a fast-paced environment will be essential for success in this full-time role.

Job ResponsibilitiesMake outbound calls to B2B / corporate clients and introduce meal voucher and employee benefit solutions.Understand the client's business requirements and employee benefit needs.Explain the features, benefits and value proposition of meal vouchers and benefit solutions.Effectively pitch the product and generate interest among prospective corporate clients.Fix appointments / meetings with interested clients.Follow up with prospects regularly Update call details, client responses, follow-ups and appointment status in the CRM / system.Achieve daily and monthly calling, lead generation and appointment-fixing targets.Maintain professional communication and build a positive relationship with prospective clients.Coordinate with the sales team for scheduled meetings and ensure proper handover of qualified leads.

We are looking for a BPO Customer Support Executive to join our team in Malad West, Mumbai. This full-time position is suited for recent graduates eager to start their careers in customer service.In this role, you will primarily handle telecalling tasks, assisting customers with inquiries, resolving issues, and providing information about services. You will work on a rotation shift basis, including night shifts, so flexibility is essential. This position requires you to maintain clear communication with customers and ensure their satisfaction with our services.Key responsibilities include:- Assisting customers through telephone support: You will be the primary point of contact for incoming customer inquiries, ensuring effective communication.- Problem resolution: You will identify and resolve customer issues promptly, ensuring a high level of customer satisfaction.- Documentation: Keeping accurate records of customer interactions and transactions will be essential.Required skills and expectations include:- Strong communication skills: You must have excellent verbal communication abilities to effectively interact with customers.- Problem-solving skills: You should be able to think critically and resolve customer issues efficiently.- Flexibility to work night shifts: Being adaptable is key as you may be required to work during various shifts.This position is office-based in Malad West, Mumbai. As a fresh graduate, this opportunity will provide you with valuable experience in the BPO industry, specifically in a role focused on telecalling and customer service.

Karyaforce *Opening for HDFC LOYALTY Banking process* LEAD GENERATION campaign *Hsc passed can apply now*Salary 13000- 20,000 per month Daily Incentives can earn Shift Timing 9:30 Am to 7:00 Pm All Rotational week-off *Freshers are welcome*Location -Bhandup west 10 min walking distance from stationAnd *Requirement for LOAN WISE Process* Min hsc *6 months to 1 year hard core sale calling experienced*Sal -Upto- 20,000.Shift -general shift

We are seeking a dedicated Tele Caller to join our team in Mumbai. The ideal candidate will have 1 to 3 years of experience and should have completed at least the 12th grade. This is a full-time position with the flexibility to work from home. nnKey Responsibilities:nn- Making Outbound Calls: The Tele Caller will engage with potential customers by making outbound calls to introduce our products or services and generate interest.n- Customer Interaction: Building rapport with customers is essential. The Tele Caller will listen to customer inquiries, provide information, and answer questions effectively.n- Data Entry: After each call, the Tele Caller will input relevant customer information and call outcomes into our database to ensure accurate records.n- Follow-up: Regularly following up with leads and customers is crucial for maintaining relationships and closing sales.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to convey information clearly and persuasively. Strong listening skills are essential to understand customer needs. Candidates should be self-motivated, have a positive attitude, and be comfortable working independently in a work-from-home environment. Basic computer skills and familiarity with database management will also be beneficial. Attention to detail is important for maintaining accurate records and providing quality service to customers.

Job SummaryWe are looking for a Telephonic Sales Executive to handle and convert sales inquiries received through IndiaMART, Google Ads, website, and other online platforms. The candidate will be responsible for prompt customer response, lead qualification, follow-ups, quotation coordination, and converting inquiries into sales.Key ResponsibilitiesHandle incoming leads and customer calls from IndiaMART, Google Ads, website and online platforms.Contact new leads promptly, understand their requirements and provide product information.Generate qualified leads and convert inquiries into sales opportunities.Follow up with customers through calls and WhatsApp until order closure.Coordinate with the sales/design team for quotations and technical requirements.Maintain accurate lead and follow-up records in Excel/CRM.Schedule customer meetings/site visits for the sales team whenever required.Achieve monthly lead conversion and sales targets.Submit daily calling and follow-up reports to the reporting manager.Candidate ProfileGraduate in any discipline.3-4 years of experience in Tele Sales / Inside Sales / Lead Generation.Experience handling IndiaMART leads, Google Ads leads or online inquiries will be preferred.Excellent communication and convincing skills.Good follow-up and negotiation skills. Target-oriented, confident and customer-focused.Basic knowledge of MS Excel, WhatsApp and CRM.Candidates From Virar To Vasai preferred.

We are looking for a Front Desk Officer to join our team in Malad West. This is a part-time position ideal for individuals with 1 to 2 years of experience. The candidate should have completed their 12th standard.Key Responsibilities:- Greeting Visitors: Welcome clients and guests warmly, making them feel comfortable and acknowledged as they arrive at the office.- Answering Phone Calls: Handle incoming calls professionally, providing information, taking messages, or directing calls to the appropriate personnel.- Managing Appointments: Schedule and coordinate appointments or meetings for staff and visitors, ensuring an organized and smooth flow of activities.- Maintaining Records: Keep accurate records of visitor logs and other documents, contributing to an efficient office environment and easy reference.- Assisting Staff: Support team members with administrative tasks as needed, fostering team collaboration and ensuring optimal office operations.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to effectively interact with visitors and staff. Organizational skills are essential for managing appointments and maintaining accurate records. A friendly and professional demeanor is crucial for creating a welcoming atmosphere. Candidates should be comfortable using standard office equipment, such as phones and computers, and should have the ability to multitask while remaining attentive to details. Reliability and a proactive attitude towards problem-solving are also important in this role.

We are looking for a dedicated Telecaller based in Vasai East, Mumbai. This full-time position is ideal for fresh candidates, especially women who have completed their 12th grade. The Telecaller will play a vital role in communicating with customers and promoting our services.Key Responsibilities:1. Customer Engagement: Reach out to potential customers over the phone to inform them about products and services. You will initiate conversations, aiming to build rapport and understand their needs.2. Lead Generation: Identify and qualify leads based on customer responses. Your goal will be to gather relevant information to assist in the sales process.3. Data Entry: Maintain and update customer information in our database. Accurate data entry is crucial for tracking customer interactions and follow-ups.4. Follow-Up Calls: Make regular follow-up calls to ensure customer satisfaction and to answer any queries. Effective communication will help in retaining customer interest and loyalty.Required Skills and Expectations:Candidates should possess strong verbal communication skills in a clear and friendly manner to ensure effective interaction with customers. A basic understanding of sales techniques is desirable but not mandatory. Being proactive, organized, and able to work in a team environment is essential. A professional attitude and a positive outlook will contribute to your success in this role.

As a Tele Caller, you will engage with customers through outbound calls, promoting and explaining various insurance products and services. Your role involves understanding customer needs and providing them with basic information about suitable insurance plans. You will also handle customer queries with politeness and professionalism.Key responsibilities include making outbound calls to potential customers to promote insurance offerings, comprehending their requirements to provide appropriate recommendations, and addressing any questions or concerns they may have about the insurance products. To be successful in this position, candidates must possess a minimum education of 10th pass and ideally be a female applicant. Fluency in Marathi is essential, as it will enable effective communication with local customers. The role requires strong interpersonal skills, an ability to listen actively, and a professional demeanor in managing customer interactions. Freshers are encouraged to apply, as this is a full-time position based in the Vidya Vihar area of Mumbai and involves working in the office.This position requires no specific prior experience but values a willingness to learn and a positive attitude toward customer service. Working days are typically standard weekdays with clearly defined office hours. As the role is customer-facing, candidates should be prepared to work from the office.

Key Responsibilities:Make outbound calls to prospective customers from provided leadsPresent and explain company offerings clearly and persuasivelyFollow up on inquiries and maintain consistent communication with potential clientsHandle objections professionally and close salesMaintain accurate records of calls, customer interactions, and salesProvide feedback on customer preferences, trends, and concernsRequirements: Excellent communication and interpersonal skills Confident, persuasive, and self-motivated Basic computer knowledge (Excel, email,) Ability to handle pressure and work towards targets Previous experience in telesales, customer service, or a similar role is an advantageBenefits:Fixed salaryTraining and growth opportunitiesFriendly and supportive work environment

An inside education counsellor or tele-counsellor relies heavily on phone calls to connect with students, understand their goals, and guide them through the admissions process. Lead Engagement: Call prospective students who have registered interest online to introduce educational programs and courses.Telephonic Profiling: Conduct structured interviews over the phone to understand a student's academic background, career goals, and budget constraints.Virtual Pitching: Deliver clear, engaging pitches about courses, and post-study career opportunities.Relationship Management: Follow up regularly with students and parents via phone and WhatsApp to guide them through documentation and fees.Target Achievement: Meet weekly and monthly call volume, talk-time, and student enrollment targets.Essential Skills for Phone Counselling Excellent Telephone Etiquette: Maintain a warm, clear, and professional tone throughout long calling shifts.Active Listening on Calls: Catch subtle cues, hesitations, or doubts in a student's voice without visual feedback.Objection Handling: Confidently address student doubts regarding fees, course value, and placement guarantees over the phone. CRM Literacy: Log call statuses, notes, and follow-up reminders in CRM software (like LeadSquared, Salesforce, or HubSpot) while speaking.

We are looking for a qualified Sales Marketing Executive to join our team in Mumbai. This role is ideal for individuals with 2 to 3 years of experience who are passionate about sales and marketing.Key Responsibilities:- Develop Sales Strategies: Create effective sales strategies to attract and retain customers, aiming to drive revenue growth and promote company products.- Market Research: Conduct market research to understand customer needs and identify potential market trends, helping to shape marketing campaigns and sales approaches.- Build Relationships: Establish and maintain strong relationships with clients and partners, ensuring satisfaction and loyalty, which helps in long-term business success.- Prepare Reports: Generate regular sales reports and analyze performance data to evaluate strategies and make informed decisions for improvements.Required Skills and Expectations:Candidates should possess a relevant graduate degree, with demonstrated experience of 2 3 years in sales and marketing. Strong communication and interpersonal skills are essential for building relationships and conveying ideas effectively. A proactive attitude, coupled with a good understanding of market dynamics, will be critical in this role. Ideal candidates should be goal-oriented, able to work collaboratively in a team, and adapt quickly to changing market conditions. Being detail-oriented can significantly contribute to achieving sales targets.

We are seeking a Sales Consultant with 2 to 5 years of experience to join our team in Mumbai. This full-time position allows you to work from the comfort of your home while contributing to our sales strategy. Sales target achieved nnAs a Sales Consultant, your key responsibilities will include identifying potential clients and building strong relationships with them. You will actively engage with customers to understand their needs and provide suitable solutions. Additionally, you will manage the sales process from initial contact to closing deals, ensuring a smooth experience for clients. You will also be responsible for keeping track of sales data and preparing reports to help assess performance and strategize effectively. nnTo be successful in this role, you should hold a graduate degree and possess excellent communication skills, both verbal and written. You should be comfortable working independently and have a strong self-motivation to meet sales targets. Proficiency in using CRM software and basic computer skills are essential for managing client information and tracking sales activities. A keen understanding of market trends and customer preferences will help you excel in this position. nnThis role requires a proactive approach to sales and the ability to adapt to different customer situations. You should be prepared to face challenges with a positive attitude while contributing to the overall goals of the team.

We are looking for a motivated Sales Executive to join our team in Goregaon, Mumbai. The ideal candidate will be responsible for driving sales and building relationships with customers.nnKey Responsibilities:nn1. Engage with potential clients: You will actively reach out to and connect with potential customers to promote our products and services.nn2. Conduct product presentations: You will present our offerings effectively to clients, providing all necessary information to help them understand our products.nn3. Build and maintain relationships: Establishing trust and rapport with clients is essential. You will follow up with clients to ensure satisfaction and repeat business.nn4. Achieve sales targets: You will be expected to meet or exceed sales goals, contributing to the overall performance of the sales team.nn5. Provide market feedback: Sharing insights about customer needs and market trends will help us improve our offerings and strategies.nnRequired Skills and Expectations:nnCandidates should have a graduate degree and possess 2 to 5 years of relevant sales experience. Strong communication and interpersonal skills are essential, along with a persuasive approach to selling. Being self-motivated and goal-oriented will help you succeed in achieving sales targets. A good understanding of market dynamics and the ability to work collaboratively with a team is also important. This full-time position requires a commitment to working from the office and engaging directly with clients to drive sales.