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Call Center Job Vacancies in Mumbai

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Openings For Telecaller || Freshers & Experienced

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Dahisar East Mumbai
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication
We are seeking a motivated Telecaller to join our team in Dahisar East, Thane. This is a full-time position suitable for freshers or individuals with less than one year of experience. The ideal candidate will have a minimum education level of 12th pass.Key Responsibilities:1. **Outbound Calling**: Contact potential customers using a provided list, introducing our services and encouraging interest.2. **Lead Generation**: Identify and qualify leads by understanding customer needs and providing relevant information about our offerings.3. **Record Keeping**: Maintain accurate records of calls made, customer interactions, and feedback in our database to ensure follow-up accuracy.4. **Customer Interaction**: Answer customer queries, resolve issues, and provide information about products and services to enhance customer satisfaction.5. **Follow-Up**: Regularly follow up with prospects and existing customers to ensure their needs are met and encourage repeat business.Required Skills and Expectations:We are looking for candidates with strong communication skills, both verbal and written, to convey information clearly and effectively. A positive attitude and good interpersonal skills are essential for building relationships with customers. Attention to detail is important for accurately maintaining records, and a willingness to learn is crucial for understanding our services and selling them effectively. Candidates should be comfortable working in an office environment and able to handle feedback constructively. The ability to work independently as well as in a team will contribute to success in this role.
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Sales Executive (1-3 Years)

Kavya Management Services

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Maharashtra Nagar Mumbai
Marketing Consultant Corporate Sales Marketing Communication Sales Consulting Direct Sales Lead Generation Negotiation Skills Sales Administration Channel Sales B2B Sales Field Sales Sales Business Development Inside Sales Insurance Sales Communication Skills Sales Retail Sales Cold Calling Sales Ability Convincing Power Direct Marketing
We are looking for a motivated and dynamic Sales Executive to join our team in Maharashtra Nagar, Mumbai. The ideal candidate will have 1 to 3 years of relevant experience and be a graduate. This full-time role requires a male candidate who is eager to drive sales and build customer relationships.As a Sales Executive, your key responsibilities will include:- **Identifying Opportunities**: You will research and analyze market trends to uncover new sales opportunities, helping to expand our customer base.- **Building Relationships**: Establishing and nurturing relationships with potential and existing clients will be crucial for promoting our products and services effectively.- **Presenting Products**: You will present our offerings to clients, explaining features and benefits, and demonstrating how they meet customer needs.- **Closing Sales**: Your ability to negotiate terms and close deals will be essential to achieving sales targets and contributing to the overall success of the team.- **Providing Feedback**: Gathering customer feedback and sharing insights with the team will help improve our products and services.To succeed in this role, you should possess strong communication and interpersonal skills, have a customer-oriented mindset, and be proficient in using sales tools and software. A proactive approach to problem-solving and the ability to work independently and as part of a team will be vital. Your adaptability and enthusiasm for sales will drive your success in this exciting position.
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  • 0 - 4 yrs
  • 2.5 Lac/Yr
  • Mumbai
Outbound Calling
Job Summary:We are looking for a Collection Telecaller to manage customer payment follow-ups, collect pending dues, and maintain healthy customer relationships through effective communication.Key Responsibilities:Call customers regarding pending payments and overdue accounts.Follow up on outstanding collections through phone calls and messages.Explain payment options and resolve customer queries.Maintain records of calls and collection status.Coordinate with internal teams for payment updates.Achieve daily and monthly collection targets.Maintain professionalism and customer service standards.Update CRM or collection systems regularly.Requirements:Good communication skills (Hindi, English, Marathi preferred).Basic computer knowledge.Ability to handle customer conversations professionally.Fresher and experienced candidates can apply.Minimum Qualification: HSC / Graduate.Experience: Fresher to 3 Years
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  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Relationship Call Center Customer Communication International BPO
Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Chembur Mumbai
Promoting Products or Services Closing Sales Outbound Calling Lead Generation Domestic BPO Marketing Communication Cold Calling Marketing Convincing Power
We are looking for a motivated Telecaller Executive to join our team in Chembur, Mumbai. This position offers an exciting opportunity for those with 0 to 2 years of experience and requires at least a 12th-grade education. As a Telecaller Executive, you will play a crucial role in reaching out to potential customers and generating leads.Key Responsibilities:1. **Customer Outreach**: Make outbound calls to potential clients to promote our services and products, establishing a friendly rapport to understand their needs.2. **Lead Generation**: Identify and qualify potential leads by engaging in meaningful conversations with customers and gathering relevant information.3. **Data Entry**: Maintain accurate records of customer interactions and update the database with new leads, ensuring all information is organized and readily accessible.4. **Feedback Collection**: Gather feedback from customers about their experience with our products or services and report it to the team for continuous improvement.Required Skills and Expectations:The ideal candidate should possess excellent communication skills and be comfortable speaking on the phone. A friendly and persuasive demeanor is important to encourage customer interest. Basic computer skills are required for data entry tasks, and attention to detail is essential for maintaining accurate records. A strong desire to learn and grow within the role will be highly valued.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Mumbai
Telecommunication Communication Skills Cold Calling
The telecalling sector has 100 vacancies, offering a dynamic career path. These roles involve customer outreach for sales or support, requiring strong communication and interpersonal skills. Industries like finance, e-commerce, and healthcare constantly seek telecallers to expand their reach and improve customer relations. While demanding, telecalling fosters valuable skills and often includes training, with remote work options available. The significant number of openings indicates a growing industry eager for new talent.
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  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Andheri East Mumbai
Domestic BPO Lead Generation Marketing Outbound Calling Good Communication Skills Educational Sales
We are seeking a motivated Telesales Executive to join our team in Andheri East. The ideal candidate should have 1 to 2 years of experience in telesales and must have completed at least the 12th grade. This full-time position requires working from the office.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote and sell products or services, aiming to meet daily or monthly sales targets.- **Build Customer Relationships:** Establish and maintain positive relationships with customers to encourage repeat business and enhance customer loyalty.- **Understand Customer Needs:** Listen to customers to identify their needs and provide tailored solutions that meets their requirements.- **Record and Update Data:** Maintain accurate records of calls and customer interactions in the database to track sales progress and customer feedback.- **Follow Up on Leads:** Regularly follow up on leads provided by the marketing team, ensuring no opportunities are missed for sales.- **Handle Customer Queries:** Address any questions or concerns the customers may have regarding products or services, ensuring high levels of customer satisfaction.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, and have a friendly and persuasive phone manner. A basic understanding of sales principles and customer service practices is essential. Additionally, candidates should be self-motivated, goal-oriented, and able to work independently while managing time effectively. Proficiency in using computers and familiarity with CRM software will be advantageous. Being a team player with a positive attitude is a must.
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Business Development Executive - Mumbai

Topline Solution Private Limited

  • 2 - 3 yrs
  • 3.5 Lac/Yr
  • Mumbai
Microsoft Excel Channel Sales Product Promotion Strategic Communication Direct Sales Presentation Skills Corporate Business Development Cold Calling Negotiation Skills Revenue Generation Negotiation Online Bidding Lead Generation Leadership
We are looking for a motivated Business Development Executive to join our team in Mumbai. The ideal candidate will have 1 to 3 years of experience in sales or business development and will work full-time from office.Key Responsibilities:1. **Lead Generation**: Identify and research potential clients through various channels such as online platforms, networking events, and referrals.2. **Client Engagement**: Reach out to leads via emails and calls to establish relationships, understand their needs, and present our services effectively.3. **Sales Strategy**: Develop and implement strategies to achieve sales targets and drive growth in revenue.4. **Market Analysis**: Conduct market research to identify industry trends, competition, and new opportunities for business expansion.5. **Reporting**: Maintain accurate records of sales activities and client interactions in a CRM system, providing regular updates to management.Required Skills and Expectations:The ideal candidate should hold a bachelor
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Fresher - Looking For Sales Marketing Executive

Bajaj Life Insurance Company Limited

  • Fresher
  • 4.0 Lac/Yr
  • Mumbai
Retail Sales Direct Marketing Direct Sales B2B Sales Marketing Communication Lead Generation Presentation Skills Convincing Power Marketing Field Sales Sales Cold Calling
We are looking for a Sales Marketing Executive who will play a key role in driving our sales efforts through effective marketing strategies. This position is ideal for fresh graduates holding a professional degree, and it offers the flexibility of working from home while based in Mumbai.**Key Responsibilities:**- Develop Marketing Strategies: Create innovative marketing plans to promote our products and services, targeting the right audience.- Conduct Market Research: Analyze market trends and customer preferences to identify new opportunities for sales growth.- Engage with Customers: Communicate with potential clients via phone or online meetings and build relationships to understand their needs.- Prepare Sales Presentations: Develop clear and persuasive presentations that showcase the benefits of our offerings to potential clients.- Monitor Sales Performance: Track the effectiveness of marketing campaigns and sales initiatives, providing reports to management for informed decision-making.- Collaborate with Team Members: Work closely with other departments to ensure consistent messaging and maximize sales efforts.**Required Skills and Expectations:**- Strong Communication Skills: You must be able to convey ideas clearly and effectively, both verbally and in writing.- Analytical Mindset: A good understanding of data analysis will help you interpret market research and sales data for strategic planning.- Proficiency in Digital Tools: Familiarity with online marketing platforms and software tools is essential for executing marketing initiatives effectively.- Self-Motivated: Since this is a work-from-home position, the ability to manage your time and tasks independently is crucial.- Positive Attitude: A willingness to learn and adapt will contribute to your success in this role.
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  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Mumbai
Outbound Calling
We are looking for a dedicated and motivated female Tele Caller to join our team in Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and possess excellent communication skills.Key Responsibilities:1. **Make Outbound Calls**: You will be responsible for reaching out to potential customers, presenting our products or services, and generating interest.2. **Follow Up on Leads**: It will be your duty to follow up with leads and nurture relationships, ensuring customer queries are resolved promptly.3. **Record Information**: Accurately document call details and customer interactions in our database to maintain clear communication and track progress.4. **Achieve Targets**: You will be expected to meet daily and monthly calling targets, contributing to the overall sales goals of the organization.5. **Provide Feedback**: Share insights gathered from customer interactions with the team to help improve services or products.Required Skills and Expectations:You should have a good command of the English language and effective communication skills to engage with customers confidently. A basic understanding of sales techniques is necessary. The candidate must be comfortable working in an office environment and can handle repetitive tasks with enthusiasm and professionalism. Strong organizational skills and the ability to manage time efficiently are essential to succeed in this role. We expect a positive attitude and a willingness to learn and adapt to new challenges.
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  • 2 yrs
  • 5.0 Lac/Yr
  • Mumbai
Outbound Calling International Business English
We are seeking a motivated and confident Telecaller / Appointment Setter (Female Only) to join our team. In this role, you will be responsible for reaching out to potential clients across Australia, introducing our services, and scheduling qualified appointments for our sales team.The ideal candidate has excellent communication skills, a professional phone presence, and the ability to build rapport quickly.Key Responsibilities:Make outbound calls to potential customers across AustraliaIntroduce company services in a clear and engaging mannerIdentify customer needs and qualify leadsSchedule appointments for the sales teamMaintain accurate records of calls and appointments in CRMFollow up with prospects as neededMeet daily/weekly calling and appointment targetsRequirements:Proven experience in telecalling, telemarketing, or appointment settingExcellent English communication skills (neutral or clear accent preferred)Strong persuasion and interpersonal skillsAbility to handle objections confidentlyComfortable working with targets and performance metricsBasic computer skills and familiarity with CRM toolsPreferred Qualifications:Experience working with international clients (Australia preferred)Background in sales or customer serviceExperience in B2B or service-based industriesJob Type:Full-TimeWork Hours:06:00 am - 03:00 pmLocation:RemoteCompensation:Fixed salary + performance-based incentivesHow to Apply:Please share your resume along with a short voice recording introducing yourself and highlighting your experience.Job Type: Full-timeWork Location: Work From Home
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Mumbai
Telecommunication Negotiation Skills Convincing Power Cold Calling Telesales Excel Good Communication Skills
We are looking for a Telecalling Executive to join our team in Mumbai. This entry-level role is ideal for individuals who are eager to begin their career in sales and customer service.As a Telecalling Executive, your main responsibilities will include making outbound calls to potential customers, introducing our products and services, and generating leads. You will also need to listen carefully to customer inquiries and provide accurate information. Another key part of your role will be handling customer feedback and resolving any issues they may have.In this position, you should possess strong communication skills, both verbal and written, to effectively connect with customers. A positive attitude and the ability to work well in a team are essential for success in this role. Basic computer knowledge is necessary, as you will be entering customer information into our database. Additionally, being able to handle rejection and remain motivated is crucial, as not every call will lead to a sale.We expect you to be punctual, reliable, and willing to learn. An eagerness to develop your skills and grow your career in the telecalling field is important. If you are a fresh graduate or just starting your professional journey, we encourage you to apply and embark on a dynamic career path with us.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lower Parel Mumbai
Lead Generation Microsoft Excel Inside Sales Corporate Business Development Negotiation Cold Calling Pipeline Management Edtech Revenue Generation Presentation Skills
We are looking for a motivated Business Development Executive to join our team in Lower Parel, Mumbai. The ideal candidate will help drive sales and build strong relationships with clients while gaining valuable experience in a dynamic work environment.Key Responsibilities:1. **Lead Generation**: Identify and research potential clients through various channels. This involves using online platforms to create a pipeline of potential business opportunities.2. **Client Engagement**: Reach out to potential clients via calls, emails, and meetings. This requires effective communication skills to clearly present our services and understand client needs.3. **Proposal Preparation**: Assist in preparing and sending proposals to clients. You will learn to tailor proposals to meet specific client requirements.4. **Follow-Up**: Maintain regular communication with potential clients to follow up on proposals and address any questions they may have. This builds trust and keeps our services in their minds.5. **Market Research**: Analyze industry trends and competitor activities to identify new business opportunities. This ensures that you stay updated on market requirements and adapt strategies accordingly.Required Skills and Expectations:Candidates should have a graduate degree and possess strong verbal and written communication skills. A proactive attitude and willingness to learn are crucial for success in this role. Basic knowledge of sales techniques and a keen interest in business development will be beneficial. Candidates must be comfortable working in an office environment.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Microsoft Excel Outbound Calling Inbound Negotiation Skills Convincing Power
We are seeking a dedicated Tele Caller to join our team in Andheri East, Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires working from the office.Key Responsibilities:1. **Conduct Outbound Calls**: You will reach out to potential customers to introduce our products or services, explain their benefits, and generate interest.2. **Manage Customer Queries**: It is essential to address customer questions and provide clear, accurate information to help them make informed decisions.3. **Maintain Accurate Records**: You will keep detailed records of calls, customer interactions, and outcomes to ensure effective follow-up and tracking of leads.4. **Achieve Targets**: Meeting or exceeding daily call targets and sales goals will be a key part of your role, contributing to the overall success of the sales team.5. **Follow-Up Calls**: You will be responsible for making follow-up calls to nurture leads and maintain relationships with existing customers.Required Skills and Expectations:The ideal candidate should have strong communication skills and the ability to engage with a diverse audience. You should be comfortable using computer systems for data entry and information retrieval. A friendly and persuasive manner is crucial for succeeding in this role, along with the ability to handle rejection and stay motivated. Time management skills will also be important to efficiently handle calls and meet targets.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Vikhroli Mumbai
Lead Generation Inside Sales Outbound Calling Convincing Power Good Communication Skills Cold Calling B2B Sales
We are looking for a motivated Telesales Executive to join our team in Vikhroli, Mumbai. This role is ideal for a female candidate who is a recent graduate with little to no experience, ready to start a career in sales and customer service.Key Responsibilities:- **Making Calls**: You will reach out to potential clients over the phone to promote our products and services, focusing on building relationships.- **Identifying Customer Needs**: Listen to customer questions and concerns to understand their needs, ensuring you provide the right solutions.- **Following Up**: Regularly follow up with leads and existing customers to maintain engagement and maximize sales opportunities.- **Updating Records**: Keep accurate records of calls made, customer interactions, and sales progress in our database for easy reporting.- **Meeting Sales Targets**: Work towards individual and team sales targets, developing strategies to improve your performance and achieve goals.Required Skills and Expectations:The ideal candidate should have strong communication skills, with a friendly and persuasive voice. You should be comfortable speaking on the phone and able to handle rejection positively. A basic understanding of sales processes is helpful, along with good organizational abilities to manage your calls and schedules. Being a team player is essential, as collaboration with others will enhance our overall success. Lastly, a strong willingness to learn and adapt will help you thrive in this fast-paced environment.
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  • 2 - 3 yrs
  • 3.3 Lac/Yr
  • Andheri West Mumbai
Outbound Calling Telecommunication Communication Skills Presentable Tele Sales
We are seeking a dedicated Tele Counselor with 2-3 years of experience to join our team in Andheri West, Mumbai. The ideal candidate will communicate effectively over the phone to provide guidance and support to clients. This is a full-time, office-based position.Key Responsibilities:1. **Client Interaction**: Engage with clients through phone calls, listen to their concerns, and provide appropriate support and guidance.2. **Information Sharing**: Explain program details, services, and procedures to clients clearly, ensuring they understand their options and next steps.3. **Follow-Up**: Maintain regular follow-up with clients to ensure their needs are met and to help them stay on track with their goals.4. **Data Management**: Keep accurate records of all client interactions and update the database with relevant information to ensure smooth communication within the team.5. **Coordination with Team**: Work closely with other team members to ensure consistent messaging and improve client satisfaction.Required Skills and Expectations:The ideal candidate should be a female with a minimum of a 12th-grade educational qualification. Strong communication skills, both verbal and written, are essential, along with the ability to empathize and build rapport over the phone. Candidates should demonstrate excellent listening skills, a positive attitude, and the ability to handle challenging conversations with professionalism. Proficiency in computer usage and basic knowledge of data entry is also expected. A proactive approach to problem-solving and a commitment to helping clients achieve their goals is essential for this role.
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  • 1 - 1 yrs
  • 3.5 Lac/Yr
  • Mumbai
Outbound Calling Online Sales Voice Process Lead Generation Convincing Power
We are looking for a driven and enthusiastic Telesales Executive to join our team in Mumbai. In this role, you will be responsible for reaching out to potential customers, promoting our products, and closing sales over the phone.Key Responsibilities:- **Customer Outreach**: You will contact potential clients through outbound calls, introducing them to our products and services. Your primary goal will be to engage them and identify their needs.- **Sales Conversion**: You will actively follow up on leads and convert inquiries into sales. This will involve understanding customer requirements and persuading them to make a purchase.- **Database Management**: You will maintain accurate records of customer interactions and sales in our database, ensuring all information is up-to-date for future reference.- **Customer Relationship Management**: Building strong relationships with clients will be essential. You will address their queries and concerns, providing excellent customer service to encourage repeat business.Required Skills and Expectations:Candidates should have at least one year of experience in telesales or a similar role, demonstrating a solid understanding of sales techniques. A graduate degree is required. Effective communication skills, both verbal and written, are essential for engaging customers. You should possess strong persuasive abilities and the drive to meet sales targets. Additionally, candidates must exhibit a positive attitude, good listening skills, and the ability to work well in a team environment.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Forex Risk Management Tele Marketing Tele Counselor Telecalling Executive Outbound Calling Marketing Communication Motivating Skill Phone Banking Domestic BPO International BPO Presentation Skills Voice Process BPO Non Voice Voice Support English BPO Sales Calling BPO Call Center Telemarketing Outbound Sales Convincing Power
Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude
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Opening For Event and Exhibition Calling

7 sigma experiences pvt ltd

  • 1 - 4 yrs
  • Andheri West Mumbai
Telecommunication Negotiation Skills Convincing Power Cold Calling
An Event and Exhibition Calling job (Telecaller/Exhibitor Experience) focuses on outbound calling to secure exhibitor participation, sell stall space, and manage client relations. Responsibilities include cold calling, following up on leads, registering attendees, resolving exhibitor queries, and managing databases in CRM/Excel. These roles are usually target-driven and require strong communication skills.
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Call Center Chat Support Chat Process Solving Queries BPO
We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.
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Sales Marketing Executive Fresher

Emerald Leisures Limited

  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Chembur Mumbai
Corporate Sales Lead Generation Cold Calling Marketing B2B Sales Direct Sales
As a Sales Marketing Executive, your key responsibilities will include identifying potential clients, building relationships with existing clients, and promoting products or services to achieve sales targets. You will also be responsible for creating marketing strategies, analyzing market trends, and coordinating with the sales team to maximize revenue. Required skills for this role include excellent communication and negotiation skills, a strong understanding of sales and marketing principles, and the ability to work independently as well as in a team. We are looking for candidates who are results-oriented, adaptable, and have a passion for driving business growth. Prior experience in sales or marketing is preferred but not required, as training will be provided.
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International Telecaller (1-7 Years)

Kavya Management Services

Direct Marketing Marketing Outbound Calling Corporate Marketing B2B Marketing Voice Process English Communication Trainer English Faculty International Telecaller Walk in
We have vacant of 500 International Telecaller Jobs in Greater Noida,Noida,Delhi NCR,Gurgaon/Gurugram,Faridabad,Delhi,Mumbai,English Communication Trainer,English Faculty, Experience Required : 1 Year Educational Qualification : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, Post Graduate Diploma Skill Direct Marketing,Marketing,outbound calling,Corporate Marketing,B2B Marketing,Voice Process, English Communication Trainer,English Faculty etc.
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  • 4 - 8 yrs
  • 5.0 Lac/Yr
  • 121963
Good Communication Skills Tele Sales Manager Domestic Calling Convincing Power Team Coordinator Target Achievement Marketing Communication
About Company: Meravilla Pool City stands as a leading name among Second Home Developers in Mumbai, redefining the market with our unique concepts and unmatched offerings in holiday homes. Summary: A Telecalling Team Leader in real estate for second homes is responsible for leading and motivating a team of telecallers to generate leads and drive sales for second home properties. They will oversee lead generation, customer engagement, and sales performance, while also ensuring accurate data management and reporting.Responsibilities: Develop and implement lead generation strategies, including outbound calling, email campaigns, and social media engagement. Motivate, train, and supervise telecallers, providing guidance and support to improve their performance. Interact with potential buyers, answer their questions, and build rapport to encourage them to schedule site visits or purchase properties. Monitor and analyze team performance, identify areas for improvement, and implement strategies to increase sales conversions. Ensure accurate and timely data entry and reporting in the excel. Provide regular reports on team performance, lead generation, and sales trends. Identify areas for process improvement and implement strategies to optimize efficiency. Work closely with sales and marketing teams to align strategies and achieve shared goals.Qualifications: Proven leadership experience in a telecalling or sales environment. Strong understanding of real estate, particularly in the second home market. Excellent communication, interpersonal, and negotiation skills. Ability to motivate and coach a team to achieve high performance. Proficiency in Excel and data management tools. Sales experience, particularly in luxury real estate or high-ticket items
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  • Fresher
  • 2.0 Lac/Yr
  • Female
  • Mumbai
Telecommunication Outbound Calling
We are seeking a dedicated Tele Counselor to join our team in Mumbai. This role is suitable for freshers and requires a female candidate who has completed their 12th grade. As a Tele Counselor, you will play a critical role in providing guidance and support to individuals seeking information and assistance.**Key Responsibilities:**- **Conduct Telephonic Consultations:** Reach out to potential clients to discuss their needs, providing information and support on our services.- **Answer Queries:** Address any questions or concerns from clients and offer clear, informative answers to help them make informed decisions.- **Maintain Records:** Keep detailed records of client interactions and ensure all information is accurately documented for future reference.- **Follow-Up on Leads:** Contact potential clients who have shown interest in our services to encourage them to take the next steps.- **Build Rapport:** Establish and maintain a positive relationship with clients to ensure they feel supported and valued throughout their experience.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, to convey information clearly and effectively. A positive attitude and an empathetic approach are essential, as you will be handling clients who may be in need of support. Strong organizational skills are necessary to manage records and follow up on leads efficiently. Proficiency in basic computer skills is also expected, as you will be using software to log client interactions. The candidate should be comfortable working full-time from the office environment in Mumbai.
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Opening For Customer Service Assistant

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 3 - 3 yrs
  • Malad West Mumbai
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center Voice Process
We are looking for a dedicated Customer Service Assistant to join our team in Malad West, Mumbai. This full-time position requires a proactive individual with at least 3 years of experience in customer service. Key Responsibilities:Engage with Customers: You will be the first point of contact for our customers, addressing their inquiries and providing them with accurate information.Resolve Issues: Handle customer complaints effectively, ensuring that you understand their problems and work towards quick solutions to enhance satisfaction.Maintain Records: Keep accurate records of customer interactions and feedback to help improve our services.Support Team Members: Collaborate with colleagues to share information and improve service delivery, ensuring that everyone is on the same page.Required Skills and Expectations:Strong Communication Skills: You must be able to communicate clearly and effectively, both in speaking and writing, to help customers feel understood and valued.Problem-Solving Ability: You should be able to think critically to resolve issues efficiently while maintaining a positive attitude.Basic Computer Skills: Proficiency in using computers and customer management software is necessary for handling inquiries and keeping records.Team Player: A willingness to collaborate with others and contribute to a positive working environment is essential for this role. Candidates must have completed their 12th grade and have a passion for delivering excellent customer service in a fast-paced office setting.
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Customer Care Executive - Full Time - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • Fresher
  • Dombivli East Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a dedicated Customer Service Executive to join our team in Dombivli East, Mumbai. This is a full-time position ideal for freshers who have completed their 10th grade. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing support for any issues they may face.Key Responsibilities: - **Respond to Customer Inquiries:** You will answer customer questions via phone or in person, ensuring they receive accurate information. - **Resolve Issues:** When customers have problems, you will guide them through the process to find solutions quickly and efficiently. - **Maintain Records:** You will keep track of customer interactions and maintain accurate records in our database for future reference. - **Provide Product Information:** It will be your duty to stay informed about our products and services so you can provide relevant information to customers. Required Skills and Expectations: We are looking for male candidates who are friendly, patient, and excellent communicators. You should be comfortable working in an office environment and possess strong problem-solving skills. Being detail-oriented and organized is essential, as is the ability to work under pressure in a fast-paced setting. A positive attitude and a desire to help customers will ensure your success in this role.
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BPO Telecaller (Fresher)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Dadar Mumbai
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO
We are seeking a motivated BPO Telecaller to join our team in dadar. This entry-level position is ideal for candidates with minimal experience who are eager to learn and grow in the customer service field.As a BPO Telecaller, your main responsibility will be to communicate with customers over the phone. You will be required to assist customers with their inquiries, provide product information, and gather feedback. This role is crucial in maintaining positive customer relationships and promoting company services.Key responsibilities include:1. **Customer Engagement**: Reach out to customers using a provided database to discuss services, answer questions, and resolve any issues.2. **Information Delivery**: Clearly explain products and services to potential and existing customers, ensuring they understand benefits and features.3. **Feedback Collection**: Actively listen to customer concerns and suggestions, documenting their feedback to help improve services.4. **Follow-ups**: Maintain regular follow-up calls with customers to ensure satisfaction and encourage further engagement with the company.The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to work well in a team. Being adaptable and willing to learn will help you succeed in this role. Basic computer skills are necessary for logging customer interactions and managing data. If you are passionate about customer service and enjoy speaking with people, we encourage you to apply.
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