Call Center Job Vacancies in Navi Mumbai

As a Back Office Computer Operator, you will play a crucial role in ensuring smooth operations by handling various data-related tasks from the comfort of your home. **Key Responsibilities:**- **Data Entry:** Accurately input data into databases and spreadsheets, ensuring that all information is correct and up-to-date.- **Document Management:** Organize and maintain files and documents, ensuring they are easy to access and can be retrieved when needed.- **Record Keeping:** Keep track of important records and update them regularly, providing support for audits and reviews.- **Reporting:** Prepare simple reports based on the data you manage, helping the team with insights and information as required.- **Communication:** Respond promptly to queries related to data handling and assist team members as needed.**Required Skills and Expectations:**- Candidates must have completed at least the 10th grade to qualify for this position, ideally possessing a basic understanding of computer operations.- Strong attention to detail is essential, as accuracy in data entry and document management is critical for this role.- Good typing skills and familiarity with keyboard shortcuts will help improve efficiency in data processing tasks.- Effective communication skills are needed to collaborate well with team members and respond to inquiries.- Basic knowledge of software such as MS Office (especially Excel) can be an advantage.- A positive attitude and willingness to learn will be key as you adapt to various tasks and responsibilities.

Make outbound calls to prospective and existing customers.Handle inbound customer inquiries in a professional and courteous manner.Explain company products and services clearly and effectively.Generate, qualify, and convert leads into sales opportunities.Build and maintain strong customer relationships through regular follow-ups.Understand customer requirements and recommend suitable solutions.Handle customer objections professionally and close sales effectively.Maintain accurate records of customer interactions in the CRM system.Meet daily, weekly, and monthly calling and sales targets.Coordinate with internal departments to ensure prompt customer support.Follow company policies and maintain high standards of customer service.Stay updated on product knowledge, pricing, and promotional offers.Required SkillsExcellent verbal and written communication skills in English.Strong interpersonal and relationship-building abilities.Confident telephone etiquette and customer-handling skills.Strong persuasion, negotiation, and objection-handling skills.Ability to work under pressure and achieve sales targets.Good listening and problem-solving abilities.QualificationsGraduate in any discipline (preferred).Minimum 1-3 years of experience in Telecalling, Telesales, Customer Support, or a similar role.Freshers with excellent English communication skills may also apply.Preferred ExperienceExperience in Banking, Financial Services, Insurance (BFSI), Investments, Loans, Mutual Funds, Insurance, or other financial products will be an added advantage.Experience in lead generation, customer retention, and sales conversion is preferred.

Here is the text from your PDF in a copy-and-paste format: ---Sr. Telesales ExecutiveDepartment: SME & Startup Sales (Outbound & Inbound)Job Type: Full-Time, PermanentLocations: Navi Mumbai (MBP) & Chennai (Chetpet / Guindy)Experience: 3+ YearsReporting To: Sales Manager / CBOAbout the RoleIndiaFilings.com is India's leading business compliance and startup services platform, serving over 1 million entrepreneurs. We are looking for a results-driven Senior Telesales Executive who can convert prospects into customers through excellent communication, consultative selling, and strong sales performance.Key ResponsibilitiesMake outbound calls to SME and startup prospects.Handle inbound sales inquiries and convert leads into customers.Achieve monthly and quarterly sales targets.Maintain and update CRM with lead information and follow-ups.Upsell and cross-sell services such as:Company RegistrationGST Registration & FilingTrademark RegistrationCompliance ServicesNegotiate pricing and close deals.Maintain call quality and customer satisfaction.Follow up with pending leads and proposals.Prepare daily and weekly sales reports.Coordinate with operations for customer onboarding.Share customer feedback and market insights.Products & ServicesCompany & LLP RegistrationGST Registration & FilingTrademark & IP ProtectionMSME/Udyam RegistrationFSSAI & Business LicencesIncome Tax FilingImport Export Code (IEC)Annual Compliance PackagesStartup India & DPIIT RecognitionPerformance KPIsMonthly Revenue Target60-80 Calls Per DayLead-to-Closure RateCustomer Satisfaction (CSAT)Pipeline Coverage (3 Monthly Quota)Performance-Based IncentivesQualificationsGraduate in any discipline (MBA preferred).Minimum 3 years of telesales or inside sales experience.Experience in B2B, SaaS, FinTech, or Legal/Compliance services preferred.Proven record of achieving sales targets.Strong incentive earning history.Excellent negotiation and communication skills.Experience with CRM tools (Zoho, Salesforce, LeadSquared, etc.).Language RequirementsNavi Mumbai: English & HindiChennai: English & Tamil (Telugu, Kannada, or Malayalam is an advantage)Skills RequiredOutbound TelesalesB2B SalesLead QualificationConsultative SellingNegotiationCRM ManagementPipeline ManagementObjection HandlingCommunication SkillsOffice Location Navi MumbaiBenefitsCompetitive Fixed SalaryUnlimited Performance IncentivesClear Incentive StructureProduct TrainingCareer Growth OpportunitiesWeekly Sales Contests & RecognitionPromotion to Team Lead or Sales Manager based on performance

We are seeking a Business Development Executive to join our team in Turbhe, Navi Mumbai. The ideal candidate will have 1 to 5 years of experience and a passion for driving business growth.Key Responsibilities:1. **Identifying Leads**: Actively research and identify potential clients and markets to expand business opportunities.2. **Building Relationships**: Establish and maintain strong relationships with clients, understanding their needs and offering tailored solutions.3. **Sales Presentations**: Prepare and deliver compelling sales presentations to prospective clients, showcasing our services and their benefits.4. **Negotiating Contracts**: Collaborate with clients to discuss terms and conditions, providing competitive pricing and winning proposals.5. **Market Analysis**: Monitor industry trends and competitor activities, using insights to refine our business strategies and offerings.Required Skills and Expectations:The ideal candidate is a female graduate with strong communication and interpersonal skills. She should be proficient in researching and analyzing market trends, with a proven ability to build rapport with clients. Experience in sales or business development is essential, as is a results-oriented mindset. Candidates should demonstrate initiative, creativity, and a willingness to learn. Proficiency in Microsoft Office and CRM software is also preferred, enabling effective management of client communications and sales data. A proactive approach with a strong commitment to achieving targets will be vital for success in this role.

We are looking for a Customer Service Executive with 1 to 3 years of experience to join our team in Airoli, Navi Mumbai. The successful candidate will be responsible for providing excellent customer support and ensuring a positive experience for our clients.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries through various channels, including phone, email, and chat, providing accurate information and solutions to their issues.2. **Problem Resolution**: Identify and resolve customer complaints swiftly and effectively, ensuring that customers feel heard and valued.3. **Order Management**: Assist customers with order placement, tracking, and returns, ensuring a seamless shopping experience.4. **Documentation**: Maintain detailed records of customer interactions in our database, enabling proper follow-up and customer service tracking.5. **Customer Feedback**: Gather and relay customer feedback to improve products and services, contributing to overall customer satisfaction.To be successful in this role, candidates should possess strong communication skills and be able to work well in a team environment. Attention to detail is crucial, along with the ability to handle multiple tasks simultaneously. Understanding of customer service principles and a basic proficiency in computer use is required. A positive attitude, patience, and the ability to adapt to changing situations are essential for this role. The position is full-time and requires on-site presence in the office.

We are looking for a motivated and friendly Telecaller Staff member to join our team in Ghansoli, Navi Mumbai. The ideal candidate will help connect with clients, providing them with information and assistance while ensuring a positive experience.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers, introduce our products or services, and engage them in conversation to understand their needs.2. **Providing Information**: Answer questions from callers clearly and effectively, ensuring they receive the information they need about our offerings.3. **Handling Queries**: Address any concerns or issues raised by clients and provide suitable solutions to enhance their satisfaction.4. **Maintaining Records**: Keep accurate records of calls made, issues discussed, and customer feedback to help the team track performance and improve services.5. **Achieving Targets**: Work towards weekly and monthly call targets, promoting a sense of achievement and contributing to team success.Required Skills and Expectations:Candidates should have completed their 12th grade and display excellent verbal communication skills. A friendly and approachable demeanor is essential, as you will be interacting with various customers. Basic computer knowledge is important for record keeping. We encourage candidates with 0 to 3 years of experience, especially those eager to learn and grow in a professional environment. A positive attitude and strong listening skills are highly valued, as they will help in building rapport with clients. Female candidates are preferred for this position.

Job Title: Telecaller - Real Estate Location: Ulwe, Sector 19, Navi Mumbai