Call Center Job Vacancies in Navi Mumbai

Job Title: Telecaller - Real Estate Company: MAHAMUM DEVELOPERS PRIVATE LIMITEDLocation: Ulwe, Sector 19, Navi MumbaiJob Summary:We are looking for a dynamic and result-oriented Telecaller to join our real estate team. The candidate will be responsible for generating leads, following up with potential clients, and achieving sales targets through outbound and inbound calls.Key Responsibilities:Lead Generation:Make outbound calls to potential customers from provided data and generate leads for property sales.Client Interaction:Explain property details, pricing, location benefits, and project highlights to customers clearly.Follow-Up:Maintain regular follow-ups with interested clients and convert leads into site visits or bookings.Target Achievement:Achieve daily, weekly, and monthly call and conversion targets as assigned by the management.Database Management:Maintain accurate records of calls, leads, and customer interactions in CRM or Excel.Coordination:Coordinate with the sales team for site visits and closures.Skills Required:Good communication skills (Hindi, English; Marathi is a plus)Strong convincing and negotiation skillsBasic knowledge of real estate industry preferredAbility to handle rejection and work under pressureTarget-driven and self-motivated

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

We are hiring Telesales Executive for Ghansoli/Mahape location.Salary: 18,000 - 20,000 per monthJob Type: Full-timeResponsibilities:* Make outbound calls to potential customers* Explain services and generate leads* Maintain call records and follow-ups* Achieve daily targetsRequirements:* Good communication skills* Basic computer knowledge* Fresher and experienced both can applyLocation: Ghansoli / Mahape, Navi MumbaiDay Shift Work from Office

Job SummaryWe are looking for a confident Telemarketing Executive to generate leads and connect with potential clients for our customs clearance and freight forwarding services. The role involves cold calling, follow-ups, and fixing appointments for the sales team.Key Responsibilities Make daily outbound calls to importers, exporters, and businesses Introduce company logistics and freight forwarding services Generate leads and schedule meetings for the sales team Follow up with interested prospects Maintain call records and client data in Excel Achieve calling targetsRequirements Graduate in any field 12 years experience in telecalling / telesales / customer calling Good English speaking skills Confident, persuasive, and comfortable with cold calling Basic knowledge of MS Excel and emailPreferred Experience in logistics, courier, shipping and calling Ability to handle rejection and stay consistent Target-oriented mindset

FRANKFINN INSTITUTE OF AIR HOSTESS TRAININGPosition: Tele Counsellor Education ProcessFrankfinn Institute is inviting applications for Tele Counsellor role for its education counselling process. Candidates with good communication skills and interest in student interaction are encouraged to apply.Location: [Branch Location]Qualification: 12th Pass / GraduateLanguages: Hindi, Basic English, MarathiExperience: Fresher & ExperiencedSalary: 16,000 21,100 + IncentivesShift: Day ShiftJoining: ImmediateKey Responsibilities: Call prospective students and explain courses Handle admission enquiries and follow-ups Generate walk-ins for counselling Maintain call records and updates

Role Overview:We are seeking a motivated and customer-focused individual to join our Customer Support team. The role involves handling inbound customer queries related to in-warranty and out-of-warranty services, exception handling, and providing timely resolutions through voice and non-voice channels. This is a process-driven role requiring strong communication, empathy, and problem-solving skills.Key Responsibilities:Handle customer inquiries via phone, email, and other platforms in a timely, professional, and accurate manner.Manage queries related to in-warranty, out-of-warranty, and exception scenarios.Accurately log all interactions in the internal CRM or designated system.Consistently meet individual KPIs, including quality, response time, and customer satisfaction.Adhere to internal customer service processes and compliance standards.Work collaboratively with internal teams to resolve customer issues when required.Key Competencies:Excellent communication skills in: English, Hindi, Telugu, Tamil.Strong customer-centric attitude and ability to handle challenging situations calmly.Basic technical understanding to explain and troubleshoot general product/service issues.Attention to detail and accuracy in data entry and reporting.Eligibility Criteria:Education: Higher Secondary (12th Pass) and above.Experience: Minimum 6 months in customer service or BPO/call center.Work Hours: 9-hour rotational shifts, including weekends (week-offs on rotation).Additional Info: We need Hin/Eng, Tamil, Telegu and Kannada

We are looking for a female Telesales Executive to join our team in Sanpada, Navi Mumbai. As a Telesales Executive, your key responsibilities will include making outbound calls to potential customers, explaining products and services, and closing sales over the phone. You will need to have excellent communication skills, a friendly and persuasive manner, and be able to handle rejection professionally. A 10th pass qualification is required for this role. Freshers are welcome to apply for this full-time position where you will be working from office.

- Contact potential customers via phone and email to generate leads and set up meetings:The Inside Sales Executive will be responsible for reaching out to potential customers through phone calls and emails to educate them about the products or services offered and ultimately schedule meetings with them.- Qualify leads and identify sales opportunities:The candidate will need to assess the leads generated to determine their potential as customers and identify opportunities for sales based on their needs and interests.- Maintain a database of leads and customer information:It will be essential for the Inside Sales Executive to keep track of all leads and customer information in a well-organized database to ensure follow-up and easy access to relevant data for future interactions.- Collaborate with the sales team to meet targets and provide support:The candidate will work closely with the sales team to align efforts, meet sales targets, and provide any necessary support to ensure successful conversions.Skills and Expectations:- Excellent communication skills, both verbal and written, to effectively engage with potential customers.- Strong sales acumen and ability to identify promising leads and sales opportunities.- Proven experience in inside sales, with a track record of meeting or exceeding sales targets.- Proficiency in using CRM software and other sales tools to manage leads and customer information efficiently.- Ability to work independently and as part of a team, with a strong sense of accountability and drive to achieve goals.

Responsibilities:Make outbound calls to customers/leadsExplain services and handle customer queriesFollow up with interested customersMaintain basic call records and reportsAchieve daily/weekly calling targetsEligibility Criteria:Minimum 12th Pass / Graduate (Freshers welcome)Good communication skills in Hindi & Marathi(Basic English preferred)Comfortable with phone callingBasic knowledge of mobile/computer usageMale/Female candidates both can apply

As a Tele Marketing Executive, your primary responsibility will be to make outbound calls to potential customers to generate leads and promote the company's products or services. You must have excellent convincing power to persuade customers effectively. The role involves working from the office in Sanpada, Navi Mumbai. This position requires a minimum of 10th pass education and is open to female candidates with 0-2 years of experience in telecalling or sales. Good communication skills and the ability to handle rejection professionally are essential for this role. Your goal will be to drive sales and contribute to the company's growth through effective outbound calling strategies.

About Flint InfotechFlint Infotech is a growing technology company delivering SaaS solutions and custom software development services to businesses across industries. We specialize in building scalable, secure, and business-focused digital solutions that help organizations grow and optimize operations.What We OfferWe provide end-to-end custom software development, SaaS products, web & mobile applications, cloud solutions, and enterprise systems, tailored to meet specific business needs.Sales OpportunityWe are looking for an experienced IT / SaaS Sales Professional who can help us expand our client base by identifying prospects, generating leads, pitching our software solutions, and closing deals.Why Work With UsHigh-quality, in-demand IT & SaaS offeringsFlexible remote / part-time engagementAttractive commission-based earnings with growth potentialLong-term collaboration opportunity with a growing tech companyIdeal CandidateSomeone who understands software sales, can confidently communicate value to clients, and is motivated to grow with us.

As a Customer Care Executive in Ghansoli, Navi Mumbai, you will be responsible for providing excellent customer service through outbound calling in English and Hindi. You will be working in a call center environment, addressing customer queries and resolving issues promptly and efficiently. Ideal candidates will have good communication skills in English and Hindi, the ability to handle outbound calling effectively, and a strong customer care orientation. This full-time position requires a 12th pass qualification and is based in an office setting.

*We-re Hiring* !Business development assistant Location: Nerul, Navi MumbaiAbout Ideaworks Integrated Pvt. Ltd.A Premium event production company with in-house Audio, Video & LED Eall setups - working with top 5-star hotels and corporates.Role Snapshot* Our requirements are pretty simple -Basic social media promotions & content postingAssist the Director with client communication & meetingsPreparing proposals, presentations & event coordinationWhat You Need* Good communication skillsBasic knowledge of social media & CanvaOrganized, proactive & eager to learnQualification* Any graduate (Marketing / Mass Media / Event Mgmt preferred)To Apply* :Email: ideaworksintegrated@gmail.comCall: 95117 32804

We're looking for a motivated Sales Executive to promote and sell our range of spray can products to customers across various industries. You'll be responsible for building relationships, identifying new business opportunities, and driving sales growth.- Excellent English speaking and communication skills (fluency is a must)- Ability to travel extensively (states and cities)- Self-motivated and target-driven

Receiving call, Answering call, Answering queries, introduce and promote the company services.Accurately record details of calls, including customer feedback and follow-up requirements, in the system.

About UsWe are a small but established Ayurvedic raw materials trading business looking for a dependable Sales Assistant. The role involves supporting day-to-day operations, handling sales communication, coordinating with suppliers, and managing basic administrative work.Key ResponsibilitiesMake outbound sales and follow-up calls to customers and suppliers.Negotiate purchase rates and coordinate with different suppliers based on product grades.Maintain rate sheets, data entries, and product records using MS Excel; prepare documents using MS Word; handle daily email communication.Organize files, manage paperwork, and support routine backend tasks.Learn and understand the trading workflow over time to help improve efficiency.QualificationsBasic English for calls and emails; strong command of local language(s).Good communication skills and phone etiquette.Working knowledge of MS Excel, Word, and email.Strong organizational skills and a willingness to learn.Prior sales or admin experience is a plus but not mandatory.

* Job Role:*- Initiate outbound calls to prospective students and provide detailed information about Frankfinn career-oriented courses.- Understand student interests and guide them to attend free career counselling sessions at Frankfinn institutes.- Maintain consistent follow-ups with students to track their visit status and encourage participation.- Communicate fluently in English, Hindi and Marathi to ensure clarity and engagement across diverse student profiles.- Accurately document call outcomes and update student records in the system.- Build rapport with students to foster trust and enhance the overall counselling experience.- Meet daily and weekly call targets while maintaining high standards of professionalism and empathy.

We are looking for a Telesales Executive to join our team in Sanpada, Navi Mumbai. As a Telesales Executive, your key responsibilities will include contacting potential customers over the phone, explaining products or services, closing sales deals, and maintaining customer satisfaction. You will need good communication skills, persuasive abilities, and a positive attitude to succeed in this role. Prior sales experience is not required, making it an excellent opportunity for freshers to kickstart their career in sales. If you are a female with a 10th pass education and are looking for a full-time job based in an office setting, this role is perfect for you.

Understanding the hiring requirements of hiring managersAttracting candidates through various channels like social media and professional networksReviewing resumes and screening candidatesScheduling interviews by coordinating with candidates Negotiating job offers and compensation packages with candidatesStaying updated about hiring trends and best practicesKey skill RequiredAbility to resolve customer complaints and concerns.Skill in the use of computers, preferably in a PC, Windows-based operating environment.Knowledge of planning and scheduling techniques.Ability to gather and analyse statistical data and generate reports.Ability to communicate effectively, both orally and in writing.Knowledge of specified products and/or services offered to customers.Skill in organizing resources and establishing priorities.Listening skills.Ability to prepare routine administrative paperwork.Ability to resolve difficult or stressful customer service issues.Ability to perform complex tasks and to prioritize multiple projects.

Telecaller Role and ResponsibilityKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behaviour of the other.Keep record of every customer interaction and sales activities.RequirementsGraduation or equivalentPriory experience working as a telecaller or in a similar roleHaving done a sales-related training programKnowledgeable with computersHaving exposure to cultural norms and diverse viewpointsAbility to change the communication style on unusual eventsExcellent interpersonal, research, and record-keeping skills