Call Center Job Vacancies in Navi Mumbai

1. Job PurposeTo raise funds for the organisation by reaching out to potential donors through telephone calls, explaining the NGO's mission, creating awareness about its social initiatives, and motivating individuals to contribute towards the cause.The Telecaller will be responsible for acquiring new donors, generating donations, converting leads into committed supporters, and maintaining positive relationships with existing donors.2. Key ResponsibilitiesA. Fundraising & Donor AcquisitionMake outbound calls to prospective donors using the database provided by the organisation.Explain the NGO's mission, vision, social initiatives, and impact.Persuade potential donors to support the organisation through one-time or monthly recurring donations.Convert interested prospects into confirmed donors.Promote monthly donation programmes and recurring contribution plans.Achieve assigned daily, weekly, and monthly fundraising targets.Follow up with interested prospects to maximise donation conversions.B. Donor Engagement & Relationship BuildingBuild trust and establish long-term relationships with potential and existing donors.Communicate the importance and impact of regular contributions.Follow up with existing donors for renewals and continued support.Contact inactive donors and encourage them to restart their contributions.Address donor queries and provide accurate information about the organisation.Ensure a positive and professional donor experience.C. Calling & Conversion PerformanceMake the required number of quality outbound calls every day.Maintain a healthy conversation-to-conversion ratio.Handle donor objections confidently and professionally.Explain donation amounts, payment methods, and recurring donation options.Ensure interested donors complete the donation process.Maintain proper follow-up records for every prospect.D. Reporting & DocumentationMaintain daily calling and fundraising reports.Update donor details, call outcomes, and follow-up status in CRM or Excel.Record confirmed donations and pending commitments.Share daily performance reports with the Team Leader.Ensure accurate donor information and data confidentiality.E. Ethical FundraisingRepresent the NGO professionally and honestly.Never misrepresent the organisation or its social impact.Respect donors' decisions and preferences.Follow approved calling scripts and fundraising guidelines.Ensure donor consent for recurring contributions and communications.

Job OverviewJoin our BPO team as a Telecaller, engaging with customers across various sectors including sales, banking, and visa services. This is an ideal full-time opportunity for enthusiastic freshers.Key ResponsibilitiesMake outbound calls to connect with potential customers.Provide clear information and address customer inquiries.Maintain accurate records of all customer interactions.Work towards achieving daily communication and sales targets.Requirements & DetailsMinimum Qualification: 10th PassExperience Level: Fresher welcomeEnglish Fluency: Fluent English requiredSalary: ?12,000 - ?30,000 per monthWork Mode: In-Office (Full-Time)Working Hours: Monday to Saturday, 9:00 AM - 6:30 PM (Rotational Shift)Location : PAN IndiaPlease drop your cv with the role you are interest at jobsforall025@gmail.com

Sales Executive - International Chat ProcessLocation : Belapur, Navi MumbaiExperience : Freshers / 0-3 YearsJob Type : Full-timeWork Mode : 100% Office-BasedShift Timing : Fixed Day Shift - 9:30 AM to 6:00 PMAbout the Company:BOVIN Technology is a company that specializes in the distribution of world-class brand CPU, RAM,SSD and GPU.With years of development, we become one of the largest IT wholesalers of IT relatedequipment. Our main business is in the area of Business laptop / MacBook/ Gaming laptops andmany more.We have a strong service team located in India, China, Dubai, Hongkong and upcomingother countries. Taking advantage of our strong supply channel and relationship with level onedistributors worldwide. We committed to constantly create value for our partners and our clients.Job Overview:We are seeking motivated and detail-oriented Sales Executives. The role involves interacting withinternational customers through online chat platforms, emails and other methods, understandingtheir requirements, and driving sales through effective written communication.This position is strictly chat-based, with no voice calls and no field work, offering a stable andprofessional office environment.Communicate with international clients and generate the leads. Present and promote company products/services professionally and follow up with thecustomers Understand customer needs and provide appropriate solutions Convert chat interactions into successful sales outcomes Meet assigned performance targets and maintain accurate customer and chat records Ensure quality, compliance, and customer satisfaction standards

Making & Receiving Telephone Calls and Assisting DefaultersMaintaining An Accurate Record of All Calls Made and ReceivedInforming Defaulters About Their Debts and Ensure Payments Are MadeShould be Able to Send Updates Via Whats App to Customers As & When RequiredMust Handle 100+ Outgoing/Incoming Calls DailyConvincing Skills & Should Be Target OrientedRoles & Responsibilities.Calling Potential DefaultersExplaining & Conveyancing Defaulters for PaymentCollection And Follow

Company: VyomaDepartment: SalesPosition: Inside Sales ExecutiveLocation: Navi MumbaiJob Type: Full-TimeSalary: 20,000 - 25,000 per monthVyoma is looking for an Inside Sales Executive to support our sales team by handling customer enquiries, preparing quotations, following up with clients, and coordinating with the sales team.This role is suitable for someone with good communication skills who is comfortable speaking with customers and handling regular follow-ups.* Handle incoming customer enquiries through calls and messages.* Prepare quotations based on customer requirements.* Share quotations with clients on time.* Follow up with clients regarding quotations and requirements.* Make regular customer follow-up calls.* Understand customer requirements and provide basic product information.* Coordinate with the field sales team for customer requirements.* Maintain records of enquiries, quotations, and follow-ups.* Coordinate with internal teams for order-related requirements.* Maintain good relationships with existing and potential customers.* Provide regular updates to the Sales Manager.* 1-3 years of experience in Inside Sales, Telecalling, Customer Service, or Sales Coordination preferred.* Good communication and telephone skills.* Basic knowledge of MS Excel and email.* Ability to prepare and share quotations.* Good follow-up and customer-handling skills.* Experience in architectural hardware, building materials, construction, real estate, or related products will be an advantage.* Freshers with good communication skills may also be considered.No aggressive sales targets.The main focus of this role is:* Quotation preparation* Sharing quotations* Client calls* Follow-ups* Customer coordination* Sales support20,000 - 25,000 per month, depending on experience and skills.We are looking for a responsible and well-spoken candidate who can communicate professionally with clients, manage quotations and follow-ups, and coordinate effectively with the sales team.Interested candidates can apply with their updated CV. On This Number :8097082244

JOB DESCRIPTIONTelecaller / Tele-Sales Executive - Loan & Financial ServicesLocation: Mumbai / Navi MumbaiDepartment: Sales & TelecallingEmployment Type: Full-TimeIndustry: Financial Services / Loans / DSAAbout the RoleWe are looking for Telecallers / Tele-Sales Executives to join our growing financial services team. The candidate will be responsible for contacting prospective customers, understanding their financial requirements, generating qualified loan leads and coordinating with the sales/credit team until the application moves forward.The role is suitable for candidates who are confident on the phone, have good communication skills and are comfortable working with sales targets and incentives.Key Responsibilities- Make outbound calls to prospective customers from company-provided leads/data.- Understand customers' financial requirements and identify suitable loan products.- Generate leads for:- Personal Loans- Business Loans- MSME Loans- Loan Against Property (LAP)- Housing / Home Loans- Loan Against Security- Construction Finance- Other financial products offered by the company- Explain basic product features, eligibility and documentation requirements.- Qualify leads based on customer profile, income/business, loan requirement and eligibility.- Schedule appointments/callbacks for the sales team.- Follow up regularly with interested customers.- Coordinate with sales managers, DSAs, banks/NBFCs and the credit team.- Maintain accurate records of calls, leads, follow-ups and conversions in CRM/Excel.- Ensure timely follow-up on every qualified lead.- Achieve daily, weekly and monthly calling and business-generation targets.- Maintain professional communication and good customer relationships.Daily Performance ExpectationsThe Telecaller will be expected to:- Make a defined number of quality outbound calls every day.- Generate qualified leads on a regular basis.- Maintain proper follow-up of all leads.- Convert qualified prospects into login/application opportunities.- Contribute towards the team's monthly login and disbursement targets.- Maintain accurate daily activity reports.Candidate ProfilePreferred qualifications:- 12th Pass / Graduate- Freshers with good communication skills can apply.- Prior experience in telecalling, telesales, banking, loans, insurance, credit cards or financial services will be an advantage.- Good Hindi and Marathi communication skills.- Basic English communication is preferred.- Comfortable using WhatsApp, Excel and basic computer applications.- Positive attitude and willingness to work towards targets.- Good follow-up and convincing skills.Key Skills- Telecalling & telesales- Lead generation- Customer handling- Follow-up skills- Basic financial product understanding- Communication & persuasion- CRM/Excel data management- Target-oriented approach- TeamworkCompensationFixed Salary: 10,000 - 20,000 per month+ Performance Incentives: Based on qualified leads, login and/or disbursement performance.Compensation can be structured according to experience and performance.Performance PhilosophyEvery Telecaller is expected to contribute business sufficient to justify the cost of employment.Target principle: Minimum business contribution should be approximately 2 the employee's salary, with additional incentives linked to performance and actual business generated.Working HoursMonday to SaturdayWorking hours as per company policy.Career GrowthHigh-performing candidates can progress to:Telecaller Senior Telecaller Sales Executive Relationship Manager Team LeaderWhy Join Us?- Opportunity to build a career in financial services.- Fixed salary + performance incentives.- Training on loan products and customer handling.- Opportunity to work with banks/NBFCs/financial institutions.- Growth opportunities based on performance.- Professional and target-oriented work environment.How to ApplyInterested candidates can share their CV along with their current salary, expected salary and total experience.

International Telecaller Process: (Blended - Voice/Email/Chat) Location: Airoli, Navi Mumbai Criteria:* Graduate OR HSC with 6 month Experience (On Paper)* Good Communication Skills* HSC Certificate Mandatory* LGBTQ+ & PWD Candidates are Encouraged to Apply Salary:* 28,000 In-hand* 35000 CTC Shift: 247 Rotational Shifts Working Days: 5 Days Working Week Off: 2 Rotational Week Offs Perks:* One-Way Cab Facility (As Per Shift Timings)* Internal Job Posting (IJP) Opportunity After 1 Year* Gym Facility* Provident Fund (PF)*Interested people can call on this number HR* *91 84240 18670** HR Round* Assessment* Operations Round

We are looking for a Telecaller to join our team in Kharghar, Navi Mumbai. This role is suitable for candidates with 0-2 years of experience and requires a minimum educational qualification of 12th Pass. The Telecaller will be responsible for making outbound calls to potential customers, presenting our services clearly and persuasively, and generating interest. You will need to handle inquiries, maintain accurate records of conversations, and ensure a positive customer experience.Key responsibilities include:1. Making Outbound Calls: Engage with customers over the phone to explain services and gather information.2. Customer Interaction: Build rapport and establish trust with potential clients to effectively communicate the benefits of our services.3. Data Recording: Maintain comprehensive records of all interactions with customers for follow-ups and reporting.4. Feedback Collection: Gather feedback from customers to improve our offerings and address any concerns they may have.Required skills and expectations for this role include excellent communication skills, a friendly and approachable demeanor, and the ability to listen actively. Candidates should be goal-oriented, self-motivated, and comfortable working in a fast-paced environment. Attention to detail and a willingness to learn are also important. This is a full-time position that requires working from the office. Only female candidates are eligible to apply.

We are looking for an International Telecaller to join our team in Vashi, Navi Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and be skilled in communicating effectively with clients from various countries.Key Responsibilities:1. Outbound Calling: Make international calls to potential clients, introducing our products and services clearly and persuasively.2. Customer Engagement: Build a good rapport with customers, understanding their needs and responding to inquiries in a professional manner.3. Lead Generation: Identify and create leads through effective communication, ensuring accurate data collection for follow-ups.4. Follow-Up Calls: Conduct follow-up calls with leads to enhance conversion rates and keep the customers informed about our offerings.5. CRM Management: Update and maintain customer information in the CRM system promptly, ensuring data accuracy and integrity.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and prior experience in international telecalling. Proficiency in English, along with excellent verbal communication skills, is essential. A good understanding of various cultures will help in effectively engaging with clients. Candidates should be self-motivated, goal-oriented, and capable of managing time efficiently to meet daily targets. A friendly attitude and strong problem-solving capabilities are also crucial for success in this role.

We are looking for a Telesales Executive to join our team in Sanpada. This is a full-time office-based role suitable for freshers and candidates with up to two years of experience. The ideal candidate should have completed at least the 12th grade and be eager to grow in a sales-driven environment.Key Responsibilities:- Making Outbound Calls: Initiate phone calls to potential customers to present products or services, aiming to generate sales leads and conversions.- Understanding Customer Needs: Listen to customers carefully to identify their requirements and tailor the sales pitch accordingly, ensuring the best matches between their needs and our offerings.- Maintaining Records: Keep accurate records of customer interactions and sales, ensuring that all information is up-to-date in the company's database for future reference.- Achieving Sales Targets: Work towards individual and team sales goals by actively promoting products, following up on leads, and closing sales efficiently.- Providing Excellent Customer Service: Assist customers with any questions or concerns they may have about the products or services, ensuring a positive customer experience throughout the sales process.Required Skills and Expectations:Candidates should have strong communication skills to effectively engage with customers over the phone. A basic understanding of sales principles and techniques is beneficial. The ability to work in a fast-paced environment and handle rejection positively is essential. Candidates must be motivated, target-oriented, and ready to learn and adapt to sales strategies. Basic computer skills are necessary for maintaining records and using the companys CRM system.

Hiring Telecaller for our realestate sales team Responsibilities include outboundcalls, lead generation, customer handling, follow-ups,explaining projects, qualifying leads, and scheduling site visits

We are seeking a driven and dynamic Sales Executive based in Nerul, Navi Mumbai, to join our team. The ideal candidate should have 2-5 years of sales experience and a passion for achieving targets.Key Responsibilities:1. Identify Sales Opportunities: You will research and identify potential clients to generate new business opportunities. This involves understanding market trends and customer needs.2. Build and Maintain Relationships: Establish and nurture long-term relationships with clients to foster loyalty and ensure repeat business.3. Present Solutions: Deliver persuasive product presentations and demonstrate how our solutions meet client needs effectively.4. Achieve Sales Targets: Work towards individual targets and contribute to team goals by implementing strategies to increase sales.5. Prepare Reports: Regularly track sales activities and outcomes, providing management with reports and insights to guide decision-making.Required Skills and Expectations:The successful candidate will possess excellent communication and negotiation skills, enabling them to interact effectively with clients. A strong ability to work independently and manage time efficiently is essential. The ideal candidate should be results-oriented, with a proven track record in meeting sales targets. A proactive approach in seeking out new business opportunities is crucial, along with the capability to analyze market data to inform strategies. Candidates should have a degree and be prepared to work full-time from the office.

As a Customer Care Executive, you will be the voice of the company, assisting customers with their inquiries and providing them with exceptional service. This role is open to fresh graduates who have completed their 12th grade and is a full-time work-from-home position based in Navi Mumbai.Key Responsibilities:- Customer Support: Assist customers via phone, email, or chat, answering their questions and resolving issues with a friendly approach.- Product Knowledge: Gain understanding of our products and services to effectively communicate features and benefits to customers.- Issue Resolution: Identify customer problems and provide solutions promptly, ensuring customer satisfaction and retention.- Feedback Collection: Gather customer feedback and suggestions, reporting them to improve service quality and customer satisfaction.Required Skills and Expectations:Candidates must possess excellent written and verbal communication skills. A patient and empathetic attitude when dealing with customers is essential. Strong problem-solving abilities are expected to tackle a variety of inquiries efficiently. Proficiency in using computers and handling multiple tasks simultaneously is also required. Freshers are welcome, so enthusiasm to learn and a positive attitude are important for success in this role. A willingness to adapt to new processes and technology is essential, as is the ability to work independently in a remote environment.

We are looking for an experienced and dedicated Educational Counsellor to join our team in Navi Mumbai. This full-time position requires a female candidate with a passion for helping students achieve their academic and career goals.Key Responsibilities:- Student Assessment: Evaluate the academic needs and interests of students through meetings and surveys to provide tailored guidance.- Career Guidance: Advise students on suitable educational paths and career options based on their skills and aspirations, helping them make informed decisions.- Information Dissemination: Provide detailed information about courses, institutions, and scholarship opportunities to assist students in their applications.- Application Support: Guide students through the application process, including preparing necessary documents and practicing for interviews.- Follow-Up: Maintain regular communication with students to track their progress and address any concerns they might have during their educational journey.- Workshops and Events: Organize workshops, seminars, and information sessions to educate students and parents about various educational opportunities.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills to effectively connect with students and parents. They should have a deep understanding of various educational programs and career options. A background in counseling or education is essential, and previous experience working with students is preferred. Candidates should demonstrate patience, empathy, and the ability to provide personalized support. A passion for mentoring and a commitment to student success are crucial to excel in this role.

Hiring: Pre-Sales Business Development Manager (Overseas)Greetings from Buzzworks Business Services!We are hiring an experienced Pre-Sales Business Development Manager (Overseas) to join our growing team.Position: Pre-Sales Business Development Manager (Overseas)Location: CBD Belapur, Navi Mumbai (Work from Office)Industry: Staffing & RecruitmentExperience: 3-5 YearsEducation: Graduate

We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Make outbound calls to prospective and existing customers.Handle inbound customer inquiries in a professional and courteous manner.Explain company products and services clearly and effectively.Generate, qualify, and convert leads into sales opportunities.Build and maintain strong customer relationships through regular follow-ups.Understand customer requirements and recommend suitable solutions.Handle customer objections professionally and close sales effectively.Maintain accurate records of customer interactions in the CRM system.Meet daily, weekly, and monthly calling and sales targets.Coordinate with internal departments to ensure prompt customer support.Follow company policies and maintain high standards of customer service.Stay updated on product knowledge, pricing, and promotional offers.Required SkillsExcellent verbal and written communication skills in English.Strong interpersonal and relationship-building abilities.Confident telephone etiquette and customer-handling skills.Strong persuasion, negotiation, and objection-handling skills.Ability to work under pressure and achieve sales targets.Good listening and problem-solving abilities.QualificationsGraduate in any discipline (preferred).Minimum 1-3 years of experience in Telecalling, Telesales, Customer Support, or a similar role.Freshers with excellent English communication skills may also apply.Preferred ExperienceExperience in Banking, Financial Services, Insurance (BFSI), Investments, Loans, Mutual Funds, Insurance, or other financial products will be an added advantage.Experience in lead generation, customer retention, and sales conversion is preferred.

As a Telesales Executive, you will play a key role in driving sales through effective communication and customer engagement. This position is based in Sanpada and is suitable for individuals with 0 to 2 years of experience. Key Responsibilities:- Conduct Outbound Calls: You will make calls to potential customers to promote products and services, aiming to generate interest and sales.- Engage Customers: Establish a friendly rapport with customers, understanding their needs and providing tailored solutions that meet those needs.- Maintain Client Records: Keep organized records of customer interactions, inquiries, and sales to ensure follow-up and effective sales tracking.- Manage Objections: Handle customer concerns and objections gracefully, using persuasive techniques to overcome barriers to sale.- Achieve Sales Targets: Work towards meeting or exceeding assigned sales goals and metrics, contributing to the overall success of the sales team.Required Skills and Expectations:- Strong Communication Skills: You must clearly articulate the features and benefits of products while actively listening to customer needs.- Persuasion Ability: Being able to convince customers of the value of our offerings is essential for success in this role.- Basic Computer Skills: Familiarity with using computers and software applications is necessary for maintaining customer records and tracking sales.- Team Player: Collaborate effectively with team members to share insights and strategies to improve performance.- Positive Attitude: Maintain an enthusiastic and positive outlook, which is crucial in creating a pleasant experience for customers and achieving sales results.