Call Center Job Vacancies in Navi Mumbai

Company: VyomaDepartment: SalesPosition: Inside Sales ExecutiveLocation: Navi MumbaiJob Type: Full-TimeSalary: 20,000 - 25,000 per monthVyoma is looking for an Inside Sales Executive to support our sales team by handling customer enquiries, preparing quotations, following up with clients, and coordinating with the sales team.This role is suitable for someone with good communication skills who is comfortable speaking with customers and handling regular follow-ups.* Handle incoming customer enquiries through calls and messages.* Prepare quotations based on customer requirements.* Share quotations with clients on time.* Follow up with clients regarding quotations and requirements.* Make regular customer follow-up calls.* Understand customer requirements and provide basic product information.* Coordinate with the field sales team for customer requirements.* Maintain records of enquiries, quotations, and follow-ups.* Coordinate with internal teams for order-related requirements.* Maintain good relationships with existing and potential customers.* Provide regular updates to the Sales Manager.* 1-3 years of experience in Inside Sales, Telecalling, Customer Service, or Sales Coordination preferred.* Good communication and telephone skills.* Basic knowledge of MS Excel and email.* Ability to prepare and share quotations.* Good follow-up and customer-handling skills.* Experience in architectural hardware, building materials, construction, real estate, or related products will be an advantage.* Freshers with good communication skills may also be considered.No aggressive sales targets.The main focus of this role is:* Quotation preparation* Sharing quotations* Client calls* Follow-ups* Customer coordination* Sales support20,000 - 25,000 per month, depending on experience and skills.We are looking for a responsible and well-spoken candidate who can communicate professionally with clients, manage quotations and follow-ups, and coordinate effectively with the sales team.Interested candidates can apply with their updated CV. On This Number :8097082244

JOB DESCRIPTIONTelecaller / Tele-Sales Executive - Loan & Financial ServicesLocation: Mumbai / Navi MumbaiDepartment: Sales & TelecallingEmployment Type: Full-TimeIndustry: Financial Services / Loans / DSAAbout the RoleWe are looking for Telecallers / Tele-Sales Executives to join our growing financial services team. The candidate will be responsible for contacting prospective customers, understanding their financial requirements, generating qualified loan leads and coordinating with the sales/credit team until the application moves forward.The role is suitable for candidates who are confident on the phone, have good communication skills and are comfortable working with sales targets and incentives.Key Responsibilities- Make outbound calls to prospective customers from company-provided leads/data.- Understand customers' financial requirements and identify suitable loan products.- Generate leads for:- Personal Loans- Business Loans- MSME Loans- Loan Against Property (LAP)- Housing / Home Loans- Loan Against Security- Construction Finance- Other financial products offered by the company- Explain basic product features, eligibility and documentation requirements.- Qualify leads based on customer profile, income/business, loan requirement and eligibility.- Schedule appointments/callbacks for the sales team.- Follow up regularly with interested customers.- Coordinate with sales managers, DSAs, banks/NBFCs and the credit team.- Maintain accurate records of calls, leads, follow-ups and conversions in CRM/Excel.- Ensure timely follow-up on every qualified lead.- Achieve daily, weekly and monthly calling and business-generation targets.- Maintain professional communication and good customer relationships.Daily Performance ExpectationsThe Telecaller will be expected to:- Make a defined number of quality outbound calls every day.- Generate qualified leads on a regular basis.- Maintain proper follow-up of all leads.- Convert qualified prospects into login/application opportunities.- Contribute towards the team's monthly login and disbursement targets.- Maintain accurate daily activity reports.Candidate ProfilePreferred qualifications:- 12th Pass / Graduate- Freshers with good communication skills can apply.- Prior experience in telecalling, telesales, banking, loans, insurance, credit cards or financial services will be an advantage.- Good Hindi and Marathi communication skills.- Basic English communication is preferred.- Comfortable using WhatsApp, Excel and basic computer applications.- Positive attitude and willingness to work towards targets.- Good follow-up and convincing skills.Key Skills- Telecalling & telesales- Lead generation- Customer handling- Follow-up skills- Basic financial product understanding- Communication & persuasion- CRM/Excel data management- Target-oriented approach- TeamworkCompensationFixed Salary: 10,000 - 20,000 per month+ Performance Incentives: Based on qualified leads, login and/or disbursement performance.Compensation can be structured according to experience and performance.Performance PhilosophyEvery Telecaller is expected to contribute business sufficient to justify the cost of employment.Target principle: Minimum business contribution should be approximately 2 the employee's salary, with additional incentives linked to performance and actual business generated.Working HoursMonday to SaturdayWorking hours as per company policy.Career GrowthHigh-performing candidates can progress to:Telecaller Senior Telecaller Sales Executive Relationship Manager Team LeaderWhy Join Us?- Opportunity to build a career in financial services.- Fixed salary + performance incentives.- Training on loan products and customer handling.- Opportunity to work with banks/NBFCs/financial institutions.- Growth opportunities based on performance.- Professional and target-oriented work environment.How to ApplyInterested candidates can share their CV along with their current salary, expected salary and total experience.

International Telecaller Process: (Blended - Voice/Email/Chat) Location: Airoli, Navi Mumbai Criteria:* Graduate OR HSC with 6 month Experience (On Paper)* Good Communication Skills* HSC Certificate Mandatory* LGBTQ+ & PWD Candidates are Encouraged to Apply Salary:* 28,000 In-hand* 35000 CTC Shift: 247 Rotational Shifts Working Days: 5 Days Working Week Off: 2 Rotational Week Offs Perks:* One-Way Cab Facility (As Per Shift Timings)* Internal Job Posting (IJP) Opportunity After 1 Year* Gym Facility* Provident Fund (PF)*Interested people can call on this number HR* *91 84240 18670** HR Round* Assessment* Operations Round

We are looking for a Telecaller to join our team in Kharghar, Navi Mumbai. This role is suitable for candidates with 0-2 years of experience and requires a minimum educational qualification of 12th Pass. The Telecaller will be responsible for making outbound calls to potential customers, presenting our services clearly and persuasively, and generating interest. You will need to handle inquiries, maintain accurate records of conversations, and ensure a positive customer experience.Key responsibilities include:1. Making Outbound Calls: Engage with customers over the phone to explain services and gather information.2. Customer Interaction: Build rapport and establish trust with potential clients to effectively communicate the benefits of our services.3. Data Recording: Maintain comprehensive records of all interactions with customers for follow-ups and reporting.4. Feedback Collection: Gather feedback from customers to improve our offerings and address any concerns they may have.Required skills and expectations for this role include excellent communication skills, a friendly and approachable demeanor, and the ability to listen actively. Candidates should be goal-oriented, self-motivated, and comfortable working in a fast-paced environment. Attention to detail and a willingness to learn are also important. This is a full-time position that requires working from the office. Only female candidates are eligible to apply.

We are looking for an International Telecaller to join our team in Vashi, Navi Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and be skilled in communicating effectively with clients from various countries.Key Responsibilities:1. Outbound Calling: Make international calls to potential clients, introducing our products and services clearly and persuasively.2. Customer Engagement: Build a good rapport with customers, understanding their needs and responding to inquiries in a professional manner.3. Lead Generation: Identify and create leads through effective communication, ensuring accurate data collection for follow-ups.4. Follow-Up Calls: Conduct follow-up calls with leads to enhance conversion rates and keep the customers informed about our offerings.5. CRM Management: Update and maintain customer information in the CRM system promptly, ensuring data accuracy and integrity.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and prior experience in international telecalling. Proficiency in English, along with excellent verbal communication skills, is essential. A good understanding of various cultures will help in effectively engaging with clients. Candidates should be self-motivated, goal-oriented, and capable of managing time efficiently to meet daily targets. A friendly attitude and strong problem-solving capabilities are also crucial for success in this role.

We are looking for a Telesales Executive to join our team in Sanpada. This is a full-time office-based role suitable for freshers and candidates with up to two years of experience. The ideal candidate should have completed at least the 12th grade and be eager to grow in a sales-driven environment.Key Responsibilities:- Making Outbound Calls: Initiate phone calls to potential customers to present products or services, aiming to generate sales leads and conversions.- Understanding Customer Needs: Listen to customers carefully to identify their requirements and tailor the sales pitch accordingly, ensuring the best matches between their needs and our offerings.- Maintaining Records: Keep accurate records of customer interactions and sales, ensuring that all information is up-to-date in the company's database for future reference.- Achieving Sales Targets: Work towards individual and team sales goals by actively promoting products, following up on leads, and closing sales efficiently.- Providing Excellent Customer Service: Assist customers with any questions or concerns they may have about the products or services, ensuring a positive customer experience throughout the sales process.Required Skills and Expectations:Candidates should have strong communication skills to effectively engage with customers over the phone. A basic understanding of sales principles and techniques is beneficial. The ability to work in a fast-paced environment and handle rejection positively is essential. Candidates must be motivated, target-oriented, and ready to learn and adapt to sales strategies. Basic computer skills are necessary for maintaining records and using the companys CRM system.

We are seeking a driven and dynamic Sales Executive based in Nerul, Navi Mumbai, to join our team. The ideal candidate should have 2-5 years of sales experience and a passion for achieving targets.Key Responsibilities:1. Identify Sales Opportunities: You will research and identify potential clients to generate new business opportunities. This involves understanding market trends and customer needs.2. Build and Maintain Relationships: Establish and nurture long-term relationships with clients to foster loyalty and ensure repeat business.3. Present Solutions: Deliver persuasive product presentations and demonstrate how our solutions meet client needs effectively.4. Achieve Sales Targets: Work towards individual targets and contribute to team goals by implementing strategies to increase sales.5. Prepare Reports: Regularly track sales activities and outcomes, providing management with reports and insights to guide decision-making.Required Skills and Expectations:The successful candidate will possess excellent communication and negotiation skills, enabling them to interact effectively with clients. A strong ability to work independently and manage time efficiently is essential. The ideal candidate should be results-oriented, with a proven track record in meeting sales targets. A proactive approach in seeking out new business opportunities is crucial, along with the capability to analyze market data to inform strategies. Candidates should have a degree and be prepared to work full-time from the office.

As a Customer Care Executive, you will be the voice of the company, assisting customers with their inquiries and providing them with exceptional service. This role is open to fresh graduates who have completed their 12th grade and is a full-time work-from-home position based in Navi Mumbai.Key Responsibilities:- Customer Support: Assist customers via phone, email, or chat, answering their questions and resolving issues with a friendly approach.- Product Knowledge: Gain understanding of our products and services to effectively communicate features and benefits to customers.- Issue Resolution: Identify customer problems and provide solutions promptly, ensuring customer satisfaction and retention.- Feedback Collection: Gather customer feedback and suggestions, reporting them to improve service quality and customer satisfaction.Required Skills and Expectations:Candidates must possess excellent written and verbal communication skills. A patient and empathetic attitude when dealing with customers is essential. Strong problem-solving abilities are expected to tackle a variety of inquiries efficiently. Proficiency in using computers and handling multiple tasks simultaneously is also required. Freshers are welcome, so enthusiasm to learn and a positive attitude are important for success in this role. A willingness to adapt to new processes and technology is essential, as is the ability to work independently in a remote environment.

We are looking for an experienced and dedicated Educational Counsellor to join our team in Navi Mumbai. This full-time position requires a female candidate with a passion for helping students achieve their academic and career goals.Key Responsibilities:- Student Assessment: Evaluate the academic needs and interests of students through meetings and surveys to provide tailored guidance.- Career Guidance: Advise students on suitable educational paths and career options based on their skills and aspirations, helping them make informed decisions.- Information Dissemination: Provide detailed information about courses, institutions, and scholarship opportunities to assist students in their applications.- Application Support: Guide students through the application process, including preparing necessary documents and practicing for interviews.- Follow-Up: Maintain regular communication with students to track their progress and address any concerns they might have during their educational journey.- Workshops and Events: Organize workshops, seminars, and information sessions to educate students and parents about various educational opportunities.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills to effectively connect with students and parents. They should have a deep understanding of various educational programs and career options. A background in counseling or education is essential, and previous experience working with students is preferred. Candidates should demonstrate patience, empathy, and the ability to provide personalized support. A passion for mentoring and a commitment to student success are crucial to excel in this role.

Hiring: Pre-Sales Business Development Manager (Overseas)Greetings from Buzzworks Business Services!We are hiring an experienced Pre-Sales Business Development Manager (Overseas) to join our growing team.Position: Pre-Sales Business Development Manager (Overseas)Location: CBD Belapur, Navi Mumbai (Work from Office)Industry: Staffing & RecruitmentExperience: 3-5 YearsEducation: Graduate

We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our staff.To be successful as a telecaller, you should be able to convince even the toughest of individuals to purchase our offerings. A remarkable telecaller will suggest ways in which clients' feedback can be utilized to improve our services.Telecaller Responsibilities:Studying the details of each offering and remaining abreast of updates to these offerings.Obtaining and updating lists of individuals' contact details.Calling active and budding clients to encourage the purchase of items.Addressing clients' uncertainties, grievances, and suggestions on time.Noting important details of each conversation.Communicating verbal acceptances of offers to our sales team for closing.Recording all successful and unsuccessful attempts to close sales.Attending regular team meetings to clarify progress and performance-related expectations.Conducting each of your functions with the utmost respect, regardless of others' dispositions.

We are looking for a motivated Telecalling Executive to join our team in Navi Mumbai. In this role, you will be responsible for engaging with potential customers, offering our products, and helping to generate leads. This position is perfect for individuals looking to start their career in sales and customer service.Key Responsibilities:- Make Outbound Calls: Reach out to potential clients to inform them about our products and services, and encourage them to make purchases.- Handle Customer Inquiries: Respond to customer questions and concerns effectively to ensure a good customer experience.- Maintain Call Records: Keep detailed records of calls made, customer interactions, and any follow-up actions to help track progress and improve services.- Follow Scripts: Adhere to company scripts to deliver consistent messaging while engaging customers, ensuring critical information is communicated effectively.- Generate Leads: Identify and qualify new sales leads based on outgoing calls, which will contribute to the companys growth.Required Skills and Expectations:- Strong Communication Skills: Must be able to speak clearly and persuasively over the phone to effectively convey information.- Basic Computer Skills: Familiarity with using computers and handling databases to record and analyze information.- Adaptability: Ability to adjust to different customer personalities and responses.- Team Player Attitude: Willingness to collaborate with team members and contribute to a positive work environment.- Willingness to Learn: Open to receiving feedback and enhancing your skills to improve performance. This role is suitable for candidates with 0 to 1 year of experience who are eager to develop their career in telemarketing and sales.

We are looking for a Sales Marketing Executive who is enthusiastic about driving sales and promoting our products. This full-time position is based in Nerul and is open to male candidates with 1 to 3 years of experience in sales and marketing.Key Responsibilities:- Identify Leads: Research and identify potential customers to expand our client base.- Customer Outreach: Engage with potential clients through calls, emails, and in-person meetings to present our products and services.- Sales Presentations: Prepare and deliver engaging sales presentations that effectively demonstrate product value to potential clients.- Maintain Relationships: Build and maintain strong relationships with existing customers to encourage repeat business and referrals.- Sales Reporting: Track sales activities and prepare regular reports to keep management informed about progress and challenges.- Market Research: Conduct market analysis to understand trends, customer needs, and competitor activities, aiding in strategic planning.Required Skills and Expectations:The ideal candidate should have excellent communication and interpersonal skills to effectively connect with clients. A basic understanding of marketing principles and sales strategies is essential. Candidates should be self-motivated and goal-oriented, with the ability to work independently as well as in a team. Proficiency in using standard office software and tools for presentations and reporting is important. Applicants must possess a positive attitude and a willingness to learn and adapt in a competitive environment. A high school education (12th pass) is required.

IDFC Bank Hiring Freshers Telesales Executive Location: Juinagar Role: Telesales Executive Shift: 10:00 AM - 7:00 PM Week Off: 6 days per month Qualification: Graduate (Any Stream) Requirement: Strong communication skills

Understanding the hiring requirements of hiring managersAttracting candidates through various channels like social media and professional networksReviewing resumes and screening candidatesScheduling interviews by coordinating with candidates Negotiating job offers and compensation packages with candidatesStaying updated about hiring trends and best practicesKey skill RequiredAbility to resolve customer complaints and concerns.Skill in the use of computers, preferably in a PC, Windows-based operating environment.Knowledge of planning and scheduling techniques.Ability to gather and analyse statistical data and generate reports.Ability to communicate effectively, both orally and in writing.Knowledge of specified products and/or services offered to customers.Skill in organizing resources and establishing priorities.Listening skills.Ability to prepare routine administrative paperwork.Ability to resolve difficult or stressful customer service issues.Ability to perform complex tasks and to prioritize multiple projects.

Telecaller Role and ResponsibilityKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behaviour of the other.Keep record of every customer interaction and sales activities.RequirementsGraduation or equivalentPriory experience working as a telecaller or in a similar roleHaving done a sales-related training programKnowledgeable with computersHaving exposure to cultural norms and diverse viewpointsAbility to change the communication style on unusual eventsExcellent interpersonal, research, and record-keeping skills

As a Telesales Executive, you will play a key role in driving sales through effective communication and customer engagement. This position is based in Sanpada and is suitable for individuals with 0 to 2 years of experience. Key Responsibilities:- Conduct Outbound Calls: You will make calls to potential customers to promote products and services, aiming to generate interest and sales.- Engage Customers: Establish a friendly rapport with customers, understanding their needs and providing tailored solutions that meet those needs.- Maintain Client Records: Keep organized records of customer interactions, inquiries, and sales to ensure follow-up and effective sales tracking.- Manage Objections: Handle customer concerns and objections gracefully, using persuasive techniques to overcome barriers to sale.- Achieve Sales Targets: Work towards meeting or exceeding assigned sales goals and metrics, contributing to the overall success of the sales team.Required Skills and Expectations:- Strong Communication Skills: You must clearly articulate the features and benefits of products while actively listening to customer needs.- Persuasion Ability: Being able to convince customers of the value of our offerings is essential for success in this role.- Basic Computer Skills: Familiarity with using computers and software applications is necessary for maintaining customer records and tracking sales.- Team Player: Collaborate effectively with team members to share insights and strategies to improve performance.- Positive Attitude: Maintain an enthusiastic and positive outlook, which is crucial in creating a pleasant experience for customers and achieving sales results.

Make outbound calls to prospective and existing customers.Handle inbound customer inquiries in a professional and courteous manner.Explain company products and services clearly and effectively.Generate, qualify, and convert leads into sales opportunities.Build and maintain strong customer relationships through regular follow-ups.Understand customer requirements and recommend suitable solutions.Handle customer objections professionally and close sales effectively.Maintain accurate records of customer interactions in the CRM system.Meet daily, weekly, and monthly calling and sales targets.Coordinate with internal departments to ensure prompt customer support.Follow company policies and maintain high standards of customer service.Stay updated on product knowledge, pricing, and promotional offers.Required SkillsExcellent verbal and written communication skills in English.Strong interpersonal and relationship-building abilities.Confident telephone etiquette and customer-handling skills.Strong persuasion, negotiation, and objection-handling skills.Ability to work under pressure and achieve sales targets.Good listening and problem-solving abilities.QualificationsGraduate in any discipline (preferred).Minimum 1-3 years of experience in Telecalling, Telesales, Customer Support, or a similar role.Freshers with excellent English communication skills may also apply.Preferred ExperienceExperience in Banking, Financial Services, Insurance (BFSI), Investments, Loans, Mutual Funds, Insurance, or other financial products will be an added advantage.Experience in lead generation, customer retention, and sales conversion is preferred.