International BPO Jobs

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.

Chat Support Executive (Non-Voice)Location: AhmedabadSalary: 26,000-35,000 CTC, based on interview and experienceJob Responsibilities:- Handle customer queries through chat, email, text, and social media.- Resolve customer issues through clear and professional written communication.- Provide accurate information and ensure a positive customer experience.- Work closely with the Team Lead and contribute to team performance.Eligibility:- Freshers and experienced candidates can apply.- 10+3 Diploma / HSC / Any Graduate.- Good written English, grammar, and spelling.- Basic computer skills.- Willingness to work in a 24/7 environment.Benefits:- 5 days working.- Night shift allowance.- PF, insurance & gratuity.- Training and career growth opportunities.

We are looking for a motivated Tele Caller to join our team in Thane, India. This entry-level position is suitable for candidates with minimal experience and requires only a 12th-grade education. As a Tele Caller, your primary responsibility will be to communicate with customers over the phone. You will provide information about our products or services, assist with inquiries, and promote our offerings to potential customers. Your role will involve making outbound calls, listening actively to customer needs, and maintaining a positive relationship to encourage sales.Key responsibilities include:1. Making Outbound Calls: You will reach out to potential customers to introduce our products or services, aiming to generate interest and leads.2. Customer Support: Answer questions and provide information about our offerings, ensuring customers have a clear understanding of our products.3. Data Entry: You will maintain accurate records of customer interactions and update our database with relevant information.4. Feedback Collection: Gather customer feedback to improve services and identify opportunities for growth.Required skills include excellent verbal communication, basic computer proficiency, and the ability to listen and respond effectively to customer needs. You should be friendly, professional, and goal-oriented, with a strong desire to learn and develop your skills. A positive attitude and resilience to handle rejections are also important. This role requires a commitment to delivering exceptional customer service while working in a team environment.

As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and loyalty. Your primary responsibilities and expectations include:Key Responsibilities:- Assist Customers: Provide prompt and efficient support to customers via phone, email, or in-person, addressing their inquiries and resolving any issues they may have.- Product Knowledge: Gain a deep understanding of the products and services offered to effectively guide customers and offer relevant solutions.- Record Keeping: Maintain accurate records of customer interactions and transactions to track issues and ensure proper follow-up.- Feedback Collection: Gather customer feedback and suggestions to help improve services and enhance the overall customer experience.- Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and quick resolution of customer issues.Required Skills and Expectations:- Communication Skills: Excellent verbal and written communication skills are essential for clearly understanding and addressing customer needs.- Problem-Solving Abilities: You should be able to think critically and find solutions to customer problems efficiently.- Customer-Focused Attitude: A genuine desire to help others and provide excellent service is crucial in this role.- Adaptability: Be open to learning new skills and adjusting to a fast-paced work environment.- Basic Computer Skills: Familiarity with computer software and data entry is necessary to manage customer information effectively.This position is ideal for recent graduates or individuals seeking to kick-start their careers in customer service, with an opportunity to develop valuable skills in a supportive environment.

**We Are Hiring - International Voice Process Jobs in Coimbatore!**Spancore Technology is hiring for **International Voice Process Jobs in Coimbatore**. If you are looking for **BPO Voice Process Jobs, International BPO Jobs, Customer Support Jobs, or Voice Process Jobs in Coimbatore**, this is a great opportunity to start or grow your career. **Job Role:** International Voice Process Executive **Location:** Coimbatore **Job Type:** Full-Time Work From Office **Openings:** Freshers & Experienced Candidates **Gender:** Male & Female **Skills:** Good English Communication & Basic Computer Knowledge **Immediate Joining Available** **Call / WhatsApp: 9043326222****Search Keywords:** International Voice Process Jobs in Coimbatore, International BPO Jobs in Coimbatore, BPO Voice Jobs, International Customer Support Jobs, Voice Process Jobs for Freshers, BPO Jobs in Coimbatore, Call Centre Jobs in Coimbatore, Customer Service Jobs, Immediate Job Vacancy in Coimbatore.**Spancore Technology - Your career opportunity starts here!**

As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.

**WE ARE HIRING!** ### BPO INTERNATIONAL VOICE PROCESS **SPANCORE TECHNOLOGY** **Gandhipuram, Coimbatore**### JOB VACANCY**Position:** International Voice Process Executive

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

We are seeking a motivated Tele Caller to join our team in Kanpur. The ideal candidate will communicate effectively over the phone, helping to promote our services and reach out to potential clients. This is a full-time position at our office on Mall Road, suitable for candidates with 0 to 2 years of experience.Key Responsibilities:1. Making Calls: You will be responsible for making outbound calls to potential customers. You should engage them in conversation, understand their needs, and present our offerings effectively.2. Handling Inquiries: You will respond to incoming inquiries from potential clients. It's important to answer questions clearly and provide them with the necessary information about our services.3. Data Entry: You will need to maintain accurate records of calls, customer interactions, and feedback in our database. This requires attention to detail for effective follow-up actions.4. Building Relationships: You will work on building a rapport with customers to create a positive experience, ensuring that their requirements are understood and addressed.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written. Being friendly and approachable will help connect with customers. Basic computer literacy is essential for data entry tasks. A high school diploma is required, and prior experience in tele-calling is a plus but not mandatory. A proactive attitude and willingness to learn are crucial for success in this role.

We are looking for a dedicated Female Customer Care Executive to join our team in Patna. The ideal candidate should be a 12th-grade pass with a passion for enhancing customer experiences, even if they have little to no prior experience in the field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Handle customer complaints and concerns with empathy and clarity, ensuring a swift resolution to enhance satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to improve service delivery.- Follow-up Calls: Conduct follow-up calls with customers to ensure their issues are resolved, demonstrating commitment to customer care.- Team Collaboration: Work closely with other departments to share customer feedback and collaborate on solutions.Required Skills and Expectations:- Strong communication skills are essential. Candidates should be able to convey information clearly and listen actively to customer needs.- Basic computer skills, such as familiarity with email and office software, are necessary for managing customer accounts and documentation.- An enthusiastic attitude towards helping customers is crucial, as this role revolves around ensuring their satisfaction.- Good problem-solving skills are important to identify issues quickly and find appropriate solutions.- A team-oriented mindset will help foster a positive working environment and improve collaboration with colleagues. This full-time position requires the candidate to work from the office, contributing to the overall success of our customer service team.

Job Description:We are hiring Telecallers for our UK Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

Telecaller - Domestic & International SalesMayilon Holidays is looking for confident and enthusiastic Telecallers to join our growing team in Vadapalani, Chennai.If you have good communication skills, enjoy speaking with people, and are interested in the Travel & Holidays industry, this opportunity is for you! Job Details- Position: Telecaller - Domestic & International- Employment Type: Full-Time- Work Mode: Work From Office- Location: Vadapalani, Chennai

We are looking for an International BPO Executive to join our team in Rajarhat. In this role, you will interact with international clients and help them with their inquiries and issues.Key Responsibilities:- Customer Support: Provide assistance to customers via phone, email, or chat to resolve their queries efficiently and effectively.- Issue Resolution: Identify customer problems and offer suitable solutions, ensuring that customer satisfaction is maintained.- Data Entry: Accurately enter customer information and feedback into our systems to ensure records are up to date and complete.- Sales Support: Assist in promoting our services and products, contributing to sales objectives by guiding customers through the purchase process.- Feedback Collection: Gather and document customer feedback to help improve our services and enhance the overall client experience.Required Skills and Expectations:Candidates should have 1 to 4 years of experience in a BPO or customer service role. A minimum educational qualification of 10th pass is required. Good communication skills in English are essential, as you will engage with international clients. You should be comfortable working in a team and possess a problem-solving attitude. Basic computer skills are necessary to handle data entry tasks effectively. Flexibility in working hours is expected to meet international client needs, along with a commitment to achieving targets and providing excellent service.

As a Customer Care Executive, your role is crucial in ensuring that our customers receive exceptional service and support. You will be the first point of contact for customers, helping them with inquiries and resolving their issues.Key Responsibilities:- Handle Customer Inquiries: Address customer questions and concerns through multiple channels, including phone, email, and chat, ensuring prompt and accurate responses.- Resolve Issues: Identify, troubleshoot, and resolve customer complaints efficiently, taking ownership of each case to ensure customer satisfaction.- Provide Product Knowledge: Educate customers about our products and services, assisting them in understanding features and benefits to enhance their experience.- Maintain Records: Document customer interactions and transactions accurately in the system to ensure proper follow-up and resolution tracking.- Collaborate with Other Teams: Work closely with sales, technical support, and other departments to find solutions and improve the overall customer experience.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to build rapport with customers. A problem-solving attitude is essential as you will need to address various customer issues effectively. Experience in customer service or call center operations is preferred, but not mandatory for those eager to learn. You should be detail-oriented with good organizational skills to handle multiple inquiries simultaneously. Additionally, proficiency in basic computer applications is necessary to log and track customer interactions. A minimum educational qualification of completing the 12th grade is required, along with a willingness to work full-time from our office in Gurgaon.

We are seeking a motivated and enthusiastic Telesales Executive to join our team in Airoli. This full-time position requires at least one year of experience in sales and a minimum educational qualification of a 12th pass.Key Responsibilities:- Conducting Sales Calls: Make outbound calls to potential customers to promote and sell our products. Clear and persuasive communication is key to engaging customers and converting leads into sales.- Understanding Customer Needs: Listen to customers to identify their needs and preferences. This will help tailor the sales approach and offer relevant solutions, increasing the likelihood of closing a sale.- Building Relationships: Develop rapport with customers through regular follow-ups and friendly communication. This not only assists in closing sales but also helps in building long-term customer loyalty.- Maintaining Records: Keep accurate records of customer interactions and sales activities using the companys CRM system. This is important for tracking progress and identifying areas for improvement.- Achieving Sales Targets: Work towards individual and team sales targets set by management. Demonstrating the ability to meet these targets shows dedication and effectiveness in the role.Required Skills and Expectations:- Candidates should have excellent verbal communication skills to effectively convey product information and engage with customers.- Strong persuasive skills are necessary to influence customer decisions and drive sales.- Candidates should be results-oriented and motivated, with a proven ability to work independently and as part of a team.- Basic knowledge of sales processes and customer service is preferred, along with a positive attitude and willingness to learn new skills.

Hiring Freshers - Business Development Executive! Guwahati (On-site) US Night Shift. Any Graduate with excellent English. Generate leads, connect with international clients & grow your sales career. Apply now and kick-start your journey!

Key ResponsibilitiesIdentify and develop new business opportunities in international markets.Research target countries, industries, competitors, and market trends.Generate leads through online platforms, networking, industry events, and referrals.Build and maintain strong relationships with international clients, distributors, and business partners.Conduct virtual and in-person meetings with prospective customers.Prepare and deliver business proposals, presentations, and commercial agreements.Negotiate pricing, contracts, and partnership terms with global clients.Coordinate with operations, sales, marketing, and customer support teams to ensure successful project execution.Maintain and update customer information, sales activities, and business pipelines in CRM systems.Achieve monthly, quarterly, and annual business development targets.Participate in international exhibitions, trade fairs, webinars, and business networking events.Monitor global market trends and identify potential growth opportunities.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.

Key ResponsibilitiesMake outbound and receive inbound calls.Explain products and services to customers.Generate leads and follow up on prospects.Schedule meetings or appointments for the sales team.Maintain customer records and call logs.Handle customer queries and complaints professionally.Achieve daily and monthly call targets.

Job Description:We are hiring Telecallers for our UK IVA Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Explain IVA process as per script- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

We Are Hiring: Business Development Executive