International BPO Jobs

We Are Hiring - *Job Position :International Customer Support**Location:* Chandigarh

Job Position :International Customer SupportLocation: Chandigarh IT Park

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

We are looking for a dynamic and result-driven candidate who can actively contribute to lead generation and business development. The role involves connecting with colleges, institutions, and potential clients through calls, LinkedIn outreach, and direct communication, both domestically and internationally.Key Responsibilities:Generate leads.Contact colleges, universities, and institutions to introduce services and build collaborationsPerform domestic and international calling to potential clients and partnersConduct LinkedIn outreach (connection building, messaging, follow-ups)Identify and approach businesses for website/app development requirementsMaintain and update lead data using Excel or CRM toolsFollow up with prospects and convert leads into clientsCoordinate with internal teams for smooth onboarding of clientsRequired Skills:Strong communication skills in English, Telugu, and HindiConfidence in phone calling and client interactionKnowledge of LinkedIn marketing and outreach strategiesBasic understanding of website development / digital services (preferred)Good organizational and follow-up skillsAbility to handle targets and work independentlyEligibility:Any GraduateFreshers with strong communication skills can applyExperience in sales, telecalling, or business development is an advantage

As a Customer Care Executive in Pune, you will play a vital role in ensuring customer satisfaction and support. In this full-time position, your main responsibilities will include:- **Handling Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring they receive accurate information and assistance in a timely manner.- **Resolving Complaints**: You will address customer complaints with empathy and professionalism, working to resolve issues efficiently and effectively.- **Maintaining Records**: You will document customer interactions and maintain accurate records to help identify trends and improve service quality.- **Collaborating with Teams**: You will work closely with other departments, such as sales and technical support, to provide customers with comprehensive solutions.- **Providing Product Information**: You will assist customers by explaining product features, benefits, and pricing, helping them make informed decisions.To be successful in this role, candidates should have the following skills and expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers.- **Problem-Solving Ability**: You should be able to think critically and find solutions to customer issues quickly.- **Customer-Focused Attitude**: A commitment to providing excellent service and ensuring customer satisfaction is crucial.- **Team Player**: You should work collaboratively with colleagues to address customer needs efficiently.- **Technology Proficiency**: Basic computer skills and familiarity with customer relationship management (CRM) software will be beneficial. Candidates must have completed at least the 12th grade and possess 1 to 5 years of experience in customer service or a related field.

We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.

We

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

We are looking for a female Telecaller to join our team on a part-time basis in Vadodara. This entry-level role is suitable for freshers who have completed at least the 10th grade and are eager to start a career in customer service.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential customers to introduce them to our products and services, aiming to generate interest and sales.2. **Updating Customer Information**: You will need to maintain accurate records of customer interactions and update our database with new information gathered during calls.3. **Providing Information**: It will be your role to answer customer queries and provide detailed information about our offerings, ensuring they have a clear understanding of what we provide.4. **Achieving Targets**: You will be expected to meet daily or weekly call targets, and work towards converting calls into successful sales.Required Skills and Expectations:We seek candidates with good communication skills, who are friendly and approachable. You should be able to listen actively and engage with customers effectively. Basic computer skills are necessary for recording information. Additionally, you should be motivated, with a positive attitude towards learning and teamwork. Punctuality and reliability are important, along with a willingness to work in an office environment.

We are looking for a dedicated Call Center Agent to join our team in Delhi NCR. This full-time position allows you to work from home. If you have good communication skills and enjoy helping people, this role is for you.Key Responsibilities:- Handle Incoming Calls: You will receive calls from customers, listen to their concerns, and provide appropriate solutions or information.- Manage Customer Queries: You will answer questions regarding products or services and assist customers with any issues they may have.- Maintain Records: You will accurately document customer interactions and update records in the system to ensure effective follow-up.- Provide Feedback: You will share insights from customer interactions with the team to help improve our services.Required Skills and Expectations:Candidates must have completed at least the 12th grade and possess strong communication skills in English and Hindi. You should be able to work efficiently in a fast-paced environment and handle multiple tasks. A good understanding of basic computer applications and a stable internet connection for work from home is essential. The ideal candidate should have a positive attitude, problem-solving skills, and a willingness to learn. It is important to be able to work independently while effectively contributing to the team. If you meet these requirements and enjoy interacting with customers, we encourage you to apply.

We are looking for an International BPO Executive to join our team in Bopal. In this role, you will be an important part of our customer service operations, helping to provide exceptional support to our global clients. The position is full-time and requires you to work from our office.**Key Responsibilities:**- **Customer Support:** Handle inbound and outbound calls to address customer inquiries and complaints, ensuring a high level of satisfaction.- **Data Entry:** Accurately enter customer information and update records in our system to maintain up-to-date and organized data.- **Product Knowledge:** Learn and understand our products and services to effectively assist customers with their needs.- **Problem Solving:** Identify issues and provide appropriate solutions, ensuring a quick resolution for customers.- **Feedback Handling:** Collect customer feedback and communicate it to the management team for continuous improvement of services.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to effectively interact with customers from different backgrounds. A basic understanding of customer service principles is desired, as is the ability to work well in a team environment. You should be comfortable using computers and have a keen attention to detail for accurate data management. A positive attitude and willingness to learn are essential, as you will be expected to adapt to new challenges. Prior experience is not necessary, making this an ideal position for fresh graduates.

As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.

Job Title: Telecaller - Insurance Process/Product ProcessCompany: Venture AllocatorsLocation: MumbaiSalary: 19,000 - 22,000 per monthShift: 8 AM - 8 PM (Any 9-hour shift)Weekly Off: Sunday (Fixed)Role:Handle customer queries via calls and chat for insurance products and services.Eligibility:Graduate (Freshers & experienced candidates welcome)Sales experience preferred but not mandatoryGood communication skills requiredSkills Required:Strong verbal communicationBasic computer knowledgeCustomer-handling ability

We are looking for a Tele Caller to join our team in Sector 17. The ideal candidate should have 1 to 5 years of experience and must have completed their 12th grade. This is a full-time job where you will work from the office.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential customers to introduce our products and services, ensuring clear communication and engagement.- **Maintain Customer Records:** Keeping accurate and detailed records of calls and customer interactions is essential for tracking leads and following up effectively.- **Follow Up on Leads:** You are expected to follow up with prospects who have shown interest, reminding them about our offerings and encouraging them to make a purchase.- **Answer Customer Queries:** When customers have questions, you will provide them with the necessary information and assistance to help them make informed decisions.- **Achieve Targets:** Meeting daily and weekly targets is important. You will work towards achieving set goals to ensure productivity and success.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential for effectively conveying information and engaging customers.- **Persuasiveness:** You should have the ability to persuade customers to consider our products, which involves understanding their needs and addressing them.- **Organization Skills:** Being organized will help you manage multiple calls and maintain accurate records of customer interactions efficiently.- **Team Player:** A collaborative attitude is important as you will be working closely with colleagues to meet common objectives.- **Adaptability:** You should be open to feedback and willing to adjust your approach based on customer responses and company goals.

We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.

A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.

Key Responsibilities and DutiesThe duties typically span accounting operations, reporting, compliance, and budget control.I. Accounting and Transaction ManagementGeneral Ledger (GL) Management: Oversee and manage the company's general ledger, ensuring the accurate and timely recording of all financial transactions.Accounts Payable (AP) & Accounts Receivable (AR): Manage the full cycle of AP (vendor invoices, payments) and AR (customer invoicing, collections) to maintain healthy cash flow.Bank Reconciliation: Perform regular bank and ledger reconciliations to identify and resolve any discrepancies.Asset Management: Maintain the Fixed Assets Register, including tracking additions, disposals, and calculating depreciation.II. Financial Reporting and AnalysisFinancial Statement Preparation: Assist in the preparation of monthly, quarterly, and annual financial statements, including the Balance Sheet, Profit & Loss (P&L) statement, and Cash Flow statement.Budgeting and Forecasting: Assist in the preparation of the annual operating budget and periodic financial forecasts; track performance against the budget and analyze variances.Financial Analysis: Conduct basic financial analysis (e.g., trend analysis, cost analysis) to highlight key financial drivers and areas for improvement.III. Taxation and ComplianceTaxation: Handle statutory compliances related to direct and indirect taxes, including GST (Goods and Services Tax), TDS (Tax Deducted at Source), and TCS (Tax Collected at Source).Audit Support: Prepare documentation and schedules required for statutory audits, internal audits, and tax audits, serving as a key liaison for external auditors.Regulatory Adherence: Ensure all financial transactions and reporting comply with Indian Accounting Standards (Ind AS/AS), company policies, and relevant legal and regulatory requirements.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks.

We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support. Get a salary of 13,500 - 16,500 along with career growth opportunities in a collaborative environment.Key Responsibilities:Maintain data and ensure it is accessible for seamless operations.Verify information, spot data discrepancies, and resolve them promptly.Organize and manage both digital and physical records to optimize access.Assist in various administrative functions to support department efficiency.Generate and present reports to internal teams for informed decision-making.Handle all sensitive data with strict confidentiality.Job Requirements:The minimum qualification for this role is 10th Pass and0 - 4 years of experience. The position requires strongorganizational skills, attention to detail, and the ability to handle multiple tasks. Mob - 9439117756

Key Responsibilities:1. Make outbound calls to potential customers: The tele marketing executive will be responsible for making calls to prospects in order to promote products or services.2. Generate leads and set up appointments: The candidate will need to identify and qualify potential leads, and schedule appointments for the sales team.3. Follow up with leads and customers: It is important to maintain regular communication with leads and customers to nurture relationships and ensure customer satisfaction.4. Update CRM system: The executive must accurately record all interactions with leads and customers in the CRM system to track progress and performance.5. Achieve weekly/monthly targets: The candidate will be expected to meet or exceed sales targets by consistently reaching out to prospects and converting leads into sales.Required Skills and Expectations:1. Excellent communication skills: The candidate must have strong verbal communication skills to effectively engage with customers over the phone.2. Persuasive skills: The ability to persuade and convince potential customers to consider the products or services being offered is essential.3. Good listening skills: It is important to listen attentively to customer needs and concerns in order to provide relevant solutions.4. Basic computer knowledge: The tele marketing executive should be comfortable using a computer to update CRM systems and work with basic software tools.5. Goal-oriented mindset: The candidate should be motivated to achieve targets and work towards meeting the company's sales objectives.

We are looking for a friendly and motivated female telecaller to join our team in Vadodara. This part-time position is perfect for freshers who are eager to learn and grow in a supportive work environment.Key Responsibilities:1. **Making Calls**: You will be responsible for making outgoing calls to potential customers to promote our products and services, ensuring clear communication and an engaging tone.2. **Handling Inquiries**: Answer questions and provide information to customers regarding our offerings, helping them understand how our services can meet their needs.3. **Maintaining Data**: Keep accurate records of calls, customer interactions, and feedback in our database to help improve our services and outreach efforts.4. **Following Scripts**: Utilize provided scripts to ensure consistency in messaging while also encouraging you to use a natural tone for better engagement.5. **Meeting Targets**: Work towards meeting daily and weekly targets to assist the team in achieving overall sales goals.Required Skills and Expectations:Candidates must have completed at least their 10th grade education. Excellent verbal communication and listening skills are essential for effective customer engagement. A positive attitude, patience, and the ability to handle rejection are important traits for success in this role. You should be able to work well in a team and be open to feedback. Being punctual and reliable is critical as you will be based in the office.