International BPO Jobs

WE ARE HIRING - UK LIFESTYLE SURVEY EXECUTIVECompany: Mahe Technologies Pvt. Ltd.Location: Golpark, Gariahat, KolkataExperience: 6 Months - 3 YearsSalary: 15,000+ (Based on experience)Shift: 1 PM - 10 PMWorking Days: Monday-Friday + Alternate Saturday OffWork Mode: Work from OfficeRequirements:- Previous UK Lifestyle Survey experience is mandatory.- Excellent English communication skills are a must.- Only candidates with specific Lifestyle Survey experience are eligible.- International outbound BPO experience is required.Job Responsibilities:- Conduct outbound calls for UK Lifestyle Survey campaigns.- Communicate professionally with UK-based customers.- Follow survey scripts and maintain accurate records.IMPORTANT: Candidates without prior Lifestyle Survey experience will NOT be considered. Experience in other BPO processes alone is not sufficient.Interested candidates can share their updated resumes.HR: Sana KhatoonEmail: sanakhatoon1402@gmail.comContact: 8282914404 / 8585894046

Job Description - IBPO Executive (US Healthcare RCM)Company: Slick Software SolutionsJob Title: IBPO Executive / Senior Process Executive Experience: 2-4 Years Location: Hitech CIty, hyderabad Employment Type: Full-Time Work Mode: Work from Office Process: US Healthcare BPO / RCMJob Summary:We are looking for experienced IBPO professionals with 2-4 years of experience in US Healthcare BPO operations. The ideal candidate should have hands-on experience in healthcare back-office processes, strong analytical skills, attention to detail and the ability to meet productivity and quality targets.Roles and Responsibilities:- Handle day-to-day US Healthcare BPO operations and assigned process activities.- Process and review healthcare-related transactions accurately within defined TAT.- Verify patient, insurance and claim-related information as per process requirements.- Handle documentation, data entry and transaction processing.- Identify discrepancies, errors and missing information and take corrective action.- Maintain process accuracy, productivity and quality benchmarks.- Follow standard operating procedures (SOPs) and client-specific guidelines.- Coordinate with internal teams to resolve process-related issues.- Prepare daily productivity and performance reports when required.- Escalate complex cases to the team leader or supervisor.- Maintain confidentiality of patient information and follow HIPAA guidelines.- Support process improvements and ensure consistent service delivery.Required Skills:- 2-4 years of experience in BPO / IBPO / US Healthcare operations.- Good understanding of back-office operations and transaction processing.- Experience in data entry, documentation and process validation.- Strong attention to detail and analytical skills.- Good communication and coordination skills.- Basic knowledge of MS Excel and MS Office.- Ability to meet daily productivity, quality and TAT targets.- Knowledge of US Healthcare RCM is preferred.- Ability to work independently and as part of a team.Candidate Profile:- Strong problem-solving and multitasking abilities.- Good time management and organizational skills.- Willingness to work in US shifts.- Immediate joiners or candidates with a short notice period preferred.Interested candidates can share their updated resumes at:Email: jvrohit.nannam@tekreant.com Contact: +91 91542 96685

Key ResponsibilitiesOutbound Calling & Lead GenerationLead Conversion: Contact potential customers from provided databases/leads to introduce our products, services, or current promotional offers.Appointment Scheduling: Screen interested leads and fix qualified appointments for field sales executives, counselors, or management teams.Follow-up Calls: Maintain consistent phone follow-ups with warm leads, answering queries, sending brochures via WhatsApp/Email, and guiding them through the sales or inquiry funnel.Data Management & ReportingDatabase Maintenance: Accurately update call statuses, customer feedback, and appointment schedules in MS Excel / Google Sheets or CRM software.Target Achievement: Consistently meet or exceed daily calling quotas (e.g., 80-120 calls/day) and monthly lead conversion benchmarks.Feedback Collection: Gather insights on customer preferences and objection patterns, escalating key market feedback to team leads.

We are seeking a dedicated Customer Service Executive to join our team in Mumbai. The ideal candidate will have a strong passion for helping customers and providing excellent service. Key Responsibilities: - Responding to Customer Inquiries: Address customer questions, concerns, and requests promptly and accurately to enhance their overall experience. - Maintaining Records: Keep thorough and organized records of customer interactions and transactions to support future communications and follow-ups. - Providing Product Information: Offer detailed information about products and services, assisting customers in making informed choices to meet their needs. - Resolving Issues: Investigate and resolve customer complaints efficiently, ensuring a satisfactory outcome to build customer loyalty. - Collaborating with Team Members: Work together with other departments to address customer needs and improve service delivery.Required Skills and Expectations: Candidates must have at least 2 years of experience in customer service or a related field, paired with a graduate degree. Strong verbal and written communication skills are essential, alongside a friendly and approachable demeanor. Attention to detail and problem-solving abilities are crucial to effectively assist customers. The ability to work collaboratively within a team while maintaining a positive attitude is also important. This full-time position requires a commitment to providing exemplary service in an office environment.

We are looking for a dedicated Calling Executive to join our team in Jalandhar. This full-time position is ideal for individuals with 0-3 years of experience and requires at least a 12th-grade education. The Calling Executive will play a vital role in customer engagement and support.nnKey Responsibilities:nn1. Outbound Calls: Make calls to potential clients to promote our services and gather information. Your ability to communicate effectively will help build rapport and trust.nn2. Customer Follow-Up: Follow up with existing customers to understand their needs and ensure satisfaction. This involves listening to their concerns and providing appropriate solutions.nn3. Data Entry: Maintain accurate records of calls made and customer interactions in our database. Attention to detail is essential for tracking potential leads.nn4. Feedback Collection: Gather customer feedback to identify areas for improvement in our services. Analyzing this feedback will help enhance our overall performance.nnRequired Skills and Expectations:nnCandidates should possess excellent communication and interpersonal skills, as interaction with customers is a core part of the job. A friendly demeanor and patience when dealing with inquiries are necessary to ensure a positive experience for clients. Basic computer skills are also important for data entry tasks. We are looking for motivated individuals who can work well in a team environment and are eager to learn and grow in their role.

Sales Executive - International Chat ProcessLocation : Belapur, Navi MumbaiExperience : Freshers / 0-3 YearsJob Type : Full-timeWork Mode : 100% Office-BasedShift Timing : Fixed Day Shift - 9:30 AM to 6:00 PMAbout the Company:BOVIN Technology is a company that specializes in the distribution of world-class brand CPU, RAM,SSD and GPU.With years of development, we become one of the largest IT wholesalers of IT relatedequipment. Our main business is in the area of Business laptop / MacBook/ Gaming laptops andmany more.We have a strong service team located in India, China, Dubai, Hongkong and upcomingother countries. Taking advantage of our strong supply channel and relationship with level onedistributors worldwide. We committed to constantly create value for our partners and our clients.Job Overview:We are seeking motivated and detail-oriented Sales Executives. The role involves interacting withinternational customers through online chat platforms, emails and other methods, understandingtheir requirements, and driving sales through effective written communication.This position is strictly chat-based, with no voice calls and no field work, offering a stable andprofessional office environment.Communicate with international clients and generate the leads. Present and promote company products/services professionally and follow up with thecustomers Understand customer needs and provide appropriate solutions Convert chat interactions into successful sales outcomes Meet assigned performance targets and maintain accurate customer and chat records Ensure quality, compliance, and customer satisfaction standards

Job Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes mohit.kumar@firstmeridianglobal.com

Pay: 10,000.00 - 29,043.46 per monthJob description:Job Title: Telesales Executive (UK Process)Job Type: Full-time, PermanentShift: UK Shift (5 Days a Week, In-Person)Experience: Freshers Welcome! (12th Pass / Graduation Pursuing)About the RoleWe are hiring energetic Telesales Executives for our UK-based campaign. In this role, you will talk to UK customers, explain our products and services, and help generate sales. If you have great English skills and love talking to people, this job is for you!What You Will DoMake Calls: Reach out to potential customers in the UK over the phone.Pitch & Sell: Explain our products/services in a clear and convincing way.Understand Needs: Listen to customer requirements and suggest the best options.Hit Targets: Work toward achieving simple daily and monthly sales goals.Log Details: Keep track of your calls and client details in our system.Who Can Apply?Qualification: Minimum 12th Pass OR currently pursuing Graduation.Language: Excellent English communication skills (verbal and written).Skills: Good listening and convincing power with basic computer knowledge.Mindset: Target-driven, friendly, and eager to learn.Perks & BenefitsFixed Salary + Uncapped Incentives: The more you sell, the more you earn!5-Day Work Week: Enjoy fixed days off.Paid Time Off: Leaves and holiday benefits.Great Career Growth: Fast track your career in an international process.Share your resume: 9520998872Benefits:Paid sick timeWork Location: In person

Company Name: MilestoneWork From Home Job VacancyJob Recruitment :- Customer Support ExecutiveWork Mode: Work From HomeWork Device: Mobile PhoneMonthly Salary: 16,000Weekly Payment Option: 4,000 per weekQualification: 12th PassCandidates: Male & FemaleExperience: Freshers & Experienced BothLanguage: Hindi or EnglishInterested candidates can apply now!Apply Today - Limited Vacancies!

We are seeking a dedicated female Telecaller to join our team in Eluru, India. This is a full-time work-from-home opportunity suitable for freshers who have completed their 10th grade. The ideal candidate will be responsible for conducting outbound calls to potential customers and assisting them with inquiries.nnKey Responsibilities:nn1. Making Outbound Calls: Initiate calls to potential customers to promote products or services, engaging them in informative conversations.n n2. Customer Assistance: Address queries and provide accurate information to customers, ensuring a clear understanding of our offerings.nn3. Record Keeping: Maintain detailed records of calls made, customer interactions, and any follow-up actions needed to enhance customer satisfaction.nn4. Feedback Collection: Gather customer feedback and opinions to help improve products and services, contributing to overall business growth.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, enabling them to convey information clearly and effectively. A friendly and persuasive personality is essential for engaging customers and encouraging them to consider our offerings. Basic computer knowledge and proficiency in using call management software are also expected. The ideal candidate should be self-motivated, organized, and able to manage time effectively while working independently from home. nnIf you are a motivated female candidate looking to start your career in a supportive environment, we encourage you to apply.

URGENT HIRING: 100% Work From Home Opportunity with Instamart! Remote Bhoomi Consultancy lekar aaya hai ek aur behtareen Work From Home job opportunity freshers aur experienced dono candidates ke liye! Agar aap ghar baithe ek stable process mein kaam karna chahte hain, toh turant apply karein. Job Details & Process:* Role / Process: Instamart Chat Support (90% Chat + 10% Calling)* Location: 100% Work From Home (Pan India)* Salary: 13,000 (Fixed In-Hand)* Batch Starts: Upcoming Monday Work Schedule:* Shift: 8 Hours Rotational Shift + 1 Hour Break* Working Days: 6 Days Working 1 Rotational Week Off* Training: 15 Days Structured Training Provided System / Technical Requirements:* Operating System: Windows 10 Pro* Processor: Intel Core i3 / i5 Processor* RAM: Minimum 8 GB RAM* Stable Internet / Wi-Fi Connection Key Benefits:* 100% Work From Home comfort* Stable process with career growth* Supportive management and training team* Immediate Joining - Limited Seats How to Apply?Interested candidates apna updated resume turant WhatsApp par share karein ya direct update channel join karein:* WhatsApp Contact: +91 7000426326* Direct Updates Channel: https://whatsapp.com/channel/0029VbC1onl6hENwbXlAr01D(Message format: Interested for Instamart WFH along with your resume)#WorkFromHome #WorkFromHomeJobs #RemoteJobs #RemoteWork #WFHIndia #Instamart #SwiggyInstamart #ChatProcess #NonVoiceJobs #VoiceProcess #CustomerSupport #CustomerServiceJobs #BPOJobs #Recruitment #RemoteBhoomi #RemoteBhoomiConsultancy #FresherJobs #FreshersHiring #ExperiencedHiring #ImmediateJoining #JobSearch #HiringNow #UrgentHiring #JobAlert #PartTimeJobs #FullTimeJobs #MadhyaPradeshJobs #MPJobs #BhopalJobs #IndoreJobs #JabalpurJobs #DelhiJobs #NoidaJobs #GurgaonJobs #BangaloreJobs #HyderabadJobs #MumbaiJobs #PuneJobs #JobsInIndia #GharSeKaam

We are looking for a Customer Care Executive to join our team. This is a great opportunity for freshers who have completed their 10th grade and are eager to begin their career in customer service. You will work from the comfort of your home while helping customers with their inquiries.nnKey Responsibilities:nn1. Respond to customer inquiries: You will handle customer questions via phone, email, or chat, providing them with accurate and timely information.n2. Resolve complaints: When customers have issues, you will work effectively to find a solution, ensuring their satisfaction and maintaining a positive experience.n3. Update customer records: You will keep accurate records of customer interactions, updating information as needed to ensure data is current and reliable.n4. Provide feedback: You will share insights from customer interactions with your team to help improve our products and services.nnRequired Skills and Expectations:nnCandidates should have strong communication skills, allowing them to convey information clearly and courteously. You must be a team player, willing to collaborate with others to enhance the customer experience. Attention to detail is vital, as you will handle customer information and ensure all records are accurate. Being patient and empathetic will help you deal with customers effectively, ensuring they feel valued and heard. A positive attitude and a willingness to learn are essential traits for success in this role.

Hiring: International Voice Process - IndorePosition: International Voice Process ExecutiveLocation: IndoreEligibility:Freshers & Experienced candidates can applyMinimum Qualification: Graduate Salary:21,000 CTCWork Schedule:5 Days Working2 Rotational Week OffsKey Requirements:Good English communication skillsWillingness to work in rotational shiftsCustomer service mindsetBasic computer knowledgePerks & Benefits:Attractive salary packageCareer growth opportunitiesFriendly work environmentTraining provided for freshersApply Now!Interested candidates can share their resume or contact us for more details.

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

Job Description: International Voice Process ExecutiveJob Title: International Voice Process ExecutiveExperience: Minimum 2 YearsProcess: International Voice CallingShift: US Shift (Night Shift)Week Off: Rotational Week OffEmployment Type: Full-TimeJob SummaryWe are looking for experienced International Voice Process Executives with a minimum of 2 years of experience in international voice calling. The ideal candidate should have excellent communication skills, strong customer-handling abilities, and the flexibility to work in US shifts with rotational weekly offs.Key ResponsibilitiesHandle inbound and/or outbound international customer calls professionally.Communicate effectively with international customers and provide accurate information and assistance.Understand customer requirements, resolve queries, and provide appropriate solutions.Maintain high standards of customer service and customer satisfaction.Handle customer complaints and escalations efficiently.Achieve daily, weekly, and monthly performance targets, including call quality, productivity, and customer satisfaction.Maintain accurate customer records and update call details in the system.Follow company policies, process guidelines, and quality standards.Required Skills and QualificationsMinimum 2 years of experience in an International Voice Process.Excellent verbal communication skills in English.Good listening, interpersonal, and customer-handling skills.Ability to handle international customers professionally.Basic computer knowledge and familiarity with CRM or calling tools.Strong problem-solving and decision-making abilities.Ability to work under pressure and meet performance targets.Shift RequirementsMust be willing to work in US shifts / night shifts.Must be comfortable working with rotational weekly offs.Should be flexible with shift timings based on business requirements.Preferred Candidate ProfileCandidates with prior experience in international BPOs, customer support, customer service, or international sales calling.Immediate joiners or candidates with a short notice period will be preferred.Interested candidates can apply with their updated resumes at mohit.kumar@firstmeridianglobal.com

First Meridian hiring Announcement Urgent Hiring and immediate joiners preferred. Grab the opportunity .We're Hiring for one of our prestigious clients Job Title: Analyst Sales Operations(Bangalore)Work location: Domlur BangaloreWork Mode: Work From Office(3 days/week, 2 days WFH) (for female employee cab will be provided if shift timings are between 8pm to 6am)Candidates must be flexible for APJ, EMEA, and AMER shifts (assigned post-training)Interview Mode: Face-to-Face is MUSTJob Description:About Business Unit:Within the Master Data Governance (MDG) Organization, the purpose of the role is for driving operational efficiency, governance & accuracy within the MDG organization.Specifically, streamlining business processes and leveraging best practices.Role Overview:Focus is on centralizing administrative and system support functions and increasing our responsiveness to our business customers. The MDG analyst provides support to all Dell Technologies Business Units including but not limited to Sales, Services, Channels, Finance and other downstream clients.Key Responsibilities:Ability to work rotational hours APJ, US, EMEASupport and maintain all incoming MDG requestsComplete assigned daily requests in line with the defined SLAHandle customer escalations carry out root cause analysis on escalations with effective response timesAnalyze complex and disparate sets of data to make timely fact-based decisions and recommendationsAbility to engage with stakeholders to understand their needsAssist in preparing important KPIsProvide End of Quarter support aligning with key business units EOQ support structuresParticipate in regular team forums providing process improvement ideas and possible group training opportunitiesPrepare and deliver clear and well- organized presentations to stakeholders/team/leadershipGood team player with the ability to build rapport with stakeholders and fellow team members driving collaborative activities to achieve resultsPerforms other duties as requiredEssential Requirements:Strong English and local language spoken and writtenStrong analytical and customer service skillsExcellent organizational as well as multi- tasking skillsSelf-initiation and creative thinkingExcel and PowerPointHigh sense of urgencyDesirable Requirements:Proficient in MS Office applicationsSQL experience a plus but not requiredMandatory SkillsWorked in data management background,Handled any type of data.Support Experience, Working experience in Sales and/or Marketing domainExcellent verbal, and written communication skills.Multi-tasking capabilities, Stake holder management & engagement skills & real-time problem-solving skillIncubment should have worked in any international BPOLet me know if you know of anyone who would be a fit for this roleInterested candidates mail your resume : mohit.kumar@firstmeridianglobal.com

We are looking for a dedicated Tellecaller to join our team in Jalandhar. This role is perfect for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. As a Tellecaller, you will be responsible for engaging with customers and promoting our services.nnKey Responsibilities:nn- Customer Engagement: Reach out to customers via phone calls, providing them with information about our services. You will answer any questions they may have and address their concerns to maintain a positive relationship.nn- Lead Generation: Identify potential customers by making calls to leads, gathering information, and assessing their interest in our offerings. This process is crucial for expanding our customer base.nn- Data Entry: Accurately record the details of conversations and customer interactions in our database. Keeping accurate records will help us track progress and improve our services.nn- Follow-Up: Regularly follow up with leads and existing customers to nurture relationships and prompt them for further engagement with our services.nnRequired Skills and Expectations:nnThe ideal candidate will have strong verbal communication skills and a friendly phone demeanor. You must be comfortable making numerous calls daily and possess a basic understanding of customer service principles. Attention to detail and the ability to listen effectively are essential for gathering customer feedback. A willingness to learn and adapt is crucial for success in this role.

Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective leads from provided databases to introduce products/services, answer questions, and generate sales opportunities.Lead Qualification & Follow-up: Screen potential clients, understand their needs, and schedule follow-ups or product demos for senior sales representatives.Target Achievement: Meet or exceed daily calling targets, conversion metrics, and weekly/monthly sales goals.Database Management: Record customer details, call outcomes, notes, and follow-up dates accurately into the CRM software (e.g., Salesforce, Zoho, Hubspot).Customer Relationship Building: Maintain a polite, professional tone during interactions, overcome client objections, and address customer concerns effectively.Feedback & Reporting: Provide daily/weekly summaries of calling activities, customer feedback, and common objections to the team supervisor.

Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.

Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.