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International Telecaller Jobs

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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Care BPO Operations BPO Voice International Voice Good Communication Skills
We are looking for an International Telecaller to join our team in Gurgaon. The ideal candidate should have 1-2 years of experience in telecalling and must be a graduate. This role involves making calls to international clients and providing information about our products and services.Key Responsibilities:1. **Outbound Calling**: Make calls to potential clients in international markets, introducing our services and generating leads.2. **Customer Engagement**: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.3. **Data Management**: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.4. **Feedback Collection**: Gather feedback from clients regarding our services to help improve the customer experience.5. **Reporting**: Regularly report on call metrics and results to management, ensuring targets are met.Required Skills and Expectations:The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.
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  • 2 - 6 yrs
  • Hyderabad
Sales Customer Service Inbound Sales Outbound Calling Upselling b2b Sales b2c Sales Customer Support Customer Care Voice Process International BPO International Voice International Voice Process Outbound Calling Call Center BPO Call Center
As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.
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Opening For Telecaller

M Point Service

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Jaipur
Microsoft Excel KPO Phone Banking International BPO Cold Calling
A telecaller acts as the primary voice of a company, initiating or receiving calls to promote products, generate sales leads, set up appointments, and resolve customer queriesTheir core duties revolve around excellent communication, active listening, and meticulous record-keeping using Customer Relationship Management (CRM) software.
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  • 1 - 7 yrs
  • 7.5 Lac/Yr
  • Patna
Outbound Calling International BPO
We are looking for a motivated and enthusiastic Tellecaller in Patna, India. This part-time role is suitable for individuals with 1 to 7 years of experience and requires a 12th pass education. The position is office-based and specifically open to male candidates. As a Tellecaller, you will engage with potential customers over the phone, promoting our products or services. Key Responsibilities: 1. **Outbound Calls**: Make calls to prospective clients and introduce them to our offerings, ensuring they understand the benefits and features. 2. **Lead Generation**: Identify and gather information on potential leads, maintaining accurate records of customer interactions. 3. **Customer Assistance**: Address queries and provide information to customers, assisting them with their concerns and ensuring a positive experience. 4. **Sales Reporting**: Keep track of calls made and report daily activities to your supervisor, helping to refine strategies for effective outreach. Required Skills and Expectations: Candidates should have excellent communication skills in English and Hindi, enabling effective interaction with customers. A confident voice and a friendly demeanor are essential, as is the ability to handle objections and provide persuasive arguments. Candidates must demonstrate good organizational abilities, ensuring that details from calls are logged accurately. Additionally, a team-oriented mindset and the willingness to learn will enhance success in this role.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Pune
BPO Customer Support International Calling Voice Process Fluent English Call Center Customer Service
We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.
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Tele Caller (1-7 Years)

S8S Telecommunications Pvt Ltd

  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Vesu Surat
Outbound Calling Voice Process International BPO Convincing Power English BPO Call Center Voice Support BPO Marketing Communication English Language
We are looking for a dedicated Tele Caller to join our team in Vesu, Surat. In this role, you will communicate with customers over the call, providing information and assisting with their inquiries. Your goal will be to enhance customer satisfaction and support our sales efforts.Key Responsibilities:1. **Customer Communication**: Engage with potential and existing customers through phone calls to understand their needs and provide accurate information about our services.2. **Lead Generation**: Identify and qualify leads by gathering relevant information and updating our database with potential customers to enhance our service opportunities.3. **Problem Resolution**: Address customer concerns and issues promptly, ensuring that their questions are answered and that they feel valued.4. **Follow-Up Calls**: Conduct follow-up calls to previous customers to gather feedback, confirm their satisfaction, and encourage repeat business.Required Skills and Expectations:Candidates Fresher with GOOD ENGLISH COMMUNICATION AND experience candidates should have a minimum of 1 year and a maximum of 7 years of experience in telecalling or a related field. A graduate degree is required. Strong communication and interpersonal skills are essential, along with a friendly and persuasive phone manner. You should also possess good organizational skills, the ability to multitask, and proficiency in using computer systems for data entry and management. The role requires a proactive approach to achieve targets and a passion for customer service.And Yes there will be 'BEST INCENTIVES PROGRAM'.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Bhubaneswar
BPO Operations Domestic BPO International BPO
We are looking for a Customer Support Executive to join our team at Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.
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Tele Caller (Fresher)

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling
Key Responsibilities1. Outbound Calling & PitchingDaily Call Volume: Maintain a consistent volume of outbound calls (typically 80-100+ calls per day) using cold data, marketing leads, or incoming inquiries.Script Delivery: Deliver clear, enthusiastic, and persuasive scripts to introduce the company's value proposition, adjusting the tone based on the customer.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Gurgaon Sector 18
Customer Relationship International BPO BPO Customer Service Proficiency in English
We have an urgent requirement from AIS Business Solutions (Gurgaon) for International Voice Process (US Customer Care).Requirement Details:* Experience: Minimum 1 year in International Voice Process only
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  • 3 - 3 yrs
  • 3.5 Lac/Yr
  • Dehradun
Marketing International Marketing Corporate Sales Online Sales Lead Generation Sales Inbound Calls B2B Sales B2c Sales International Sales International BPO Voice Process
We are looking for an International Sales Executive to join our team in Dehradun. The ideal candidate will have at least three years of experience in international sales and a strong understanding of global market dynamics.**Key Responsibilities:**- **Develop International Sales Strategies:** Create and implement effective sales plans aimed at expanding our presence in international markets, ensuring alignment with overall business goals.- **Build Client Relationships:** Establish and maintain strong relationships with international clients by understanding their needs and providing excellent customer service.- **Market Research:** Conduct thorough research to identify new market opportunities and trends, helping to inform sales strategies and product offerings.- **Collaborate with Internal Teams:** Work closely with marketing, product development, and logistics teams to ensure a coordinated approach to sales and fulfillment.- **Meet Sales Targets:** Achieve or exceed sales targets by actively pursuing leads, negotiating contracts, and closing sales with international clients.- **Prepare Sales Reports:** Create regular reports on sales performance, market trends, and customer feedback to help inform future strategies.**Required Skills and Expectations:**The candidate must possess strong communication and negotiation skills, with the ability to engage and influence clients from diverse cultures. Proficiency in English is essential, and knowledge of additional languages is a plus. A good understanding of international trade regulations and market conditions is important. The successful applicant should be proactive, self-motivated, and able to work independently while contributing to a team environment. Strong analytical skills and familiarity with CRM software will also be beneficial.
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  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Relationship Call Center Customer Communication International BPO
Handle customer queries via phone, email, chat, or social mediaResolve customer complaints efficiently and professionallyProvide accurate information about products, services, and policiesMaintain records of customer interactions and transactionsEscalate unresolved issues to the concerned departmentFollow up with customers to ensure issue resolutionMeet response time and customer satisfaction targetsCoordinate with internal teams for smooth customer support operationsMaintain professionalism and empathy during customer interactions
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Noida Sector 8
Outbound Calling International BPO International Voice BPO Call Center Customer Care International Voice Process Voice Process Call Center
As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Gurgaon Sector 53
Customer Support Voice Process Inbound Voice Process International Voice Process Customer Support Voice Process BPO Good Communication Skills
Customer Support 247 shift Good Communication SkillOnly for maleNo Transport Max Salary in hand upto 24kIncentives Upto 10k apart from salary Gurgaon sector- 53send your resume
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  • 0 - 6 yrs
  • Kodambakkam Chennai
Microsoft Excel Voice Process Outbound Calling Marketing Communication Domestic BPO Negotiation Skills Motivating Skill BPO Non Voice BPO Sales Outbound Sales Voice Support Calling BPO Call Center Telemarketing Cold Calling Inbound International BPO BPO Tele Marketing Telesales Tele Sales Typing Skills
*WE ARE HIRING -Business Development Executive* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them
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Looking For Voice Process Executive

Coregenic Softwares Pvt Ltd

  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Outbound Calling International BPO BPO Voice Inbound Calling Voice Support Basic Computer Skills Voice Process BPO Sales
We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply
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International BPO Executive (1-3 Years)

ND Global Recruitment Desk

  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Thane West
BPO Sales BPO Operations International Voice Process Chat Support
As an International BPO Executive, you will play a crucial role in handling customer interactions for international clients. Your primary responsibility will be ensuring excellent customer service and support.**Key Responsibilities:**- **Customer Support:** Communicate with customers via phone, email, or chat to assist them with their queries and concerns, ensuring a positive experience.- **Problem Resolution:** Identify and resolve customer issues promptly and effectively, ensuring customer satisfaction and loyalty.- **Data Entry:** Accurately enter and update customer information and service requests in the database, maintaining accurate records for future reference.- **Feedback Collection:** Gather feedback from customers regarding their experience and relay this information to management for quality improvement.- **Team Collaboration:** Work with team members to discuss challenges and share solutions, fostering a collaborative environment for better service delivery.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential, as you will interact with customers from diverse backgrounds.- **Problem-Solving Ability:** You should be able to think on your feet and handle customer issues calmly and efficiently.- **Attention to Detail:** Accuracy is critical in data entry and customer interactions, so being detail-oriented is important.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for efficient communication and data management.- **Adaptability:** Be open to learning new processes and adapting to changes in a fast-paced work environment. Candidates with 1 to 3 years of experience, who are 12th pass and eager to provide excellent service, are encouraged to apply.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Noida Sector 8
Outbound Calling International BPO BPO Sales Outbound Sales Good Communication Skills BPO Lead Generrat
We are looking for result-driven Lead Generation Executive to support our Australian outbound calling process. The ideal candidate should be confident, persuasive, and able to initiate conversations with potential clients to generate high-quality leads for the sales team.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Cooke Town Bangalore
English Language Sales International Sales Outbound Calling International Marketing
JD for International Salesgenerating new sales and retaining existing customersCommunicating with customers making outbound calls to potential customers and following up on leadsanswering potential customers questions and sending additional information per emailResearch and discover methods to increase customer engagementMaintaining an accurate record of all leads and actual salesAddressing and resolving customer complaintsProvide weekly sales report
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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Tele Caller (3-5 Years)

Impact HR & KM Solutions

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing
Key Responsibilities1. B2B Client Outreach (Lead Generation)Corporate Prospecting: Call HR Managers, Plant Heads, and Directors of manufacturing, engineering, and FMCG companies to introduce the agency's recruitment services.Requirement Gathering: Identify active or upcoming vacancies within their factories (e.g., VMC Operators, Accountants, Quality Engineers) and secure initial meetings for the business development team.Database Cleansing: Call industrial lists to verify and update contact numbers, email IDs, and correct designations of decision-makers.2. Candidate Sourcing & Telephonic ScreeningCold Sourcing: Call job seekers from job portals or internal databases to pitch open career opportunities.Initial Screening: Conduct basic telephonic interviews to verify critical details: total experience, technical skills (e.g., Tally proficiency or welding certifications), current salary, expected package, and notice period.Interview Scheduling: Coordinate, schedule, and follow up with shortlisted candidates to ensure they show up for final face-to-face or virtual client interviews.3. CRM & Follow-Up ManagementCall Logging: Document every call status accurately in MS Excel or CRM software (e.g., Intended Callback, Wrong Number, Not Interested).Daily Target Adherence: Maintain a consistent daily output of 80-100 connected calls while maintaining high professional energy.
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12th Pass Freshers For Telecaller

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Tele Caller Telecalling Executive Telecaller Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power
A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Saheed Nagar Bhubaneswar
Customer Support International Call Center International BPO Cold Calling BPO Non Voice BPO Sales
We are looking for a Customer Support Executive to join our teamat Empire Recruitment Solutions. This role involves managing essentialdata processes, ensuring accuracy, and providing administrative support.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Bhubaneswar
Customer Support International Call Center Voice Process Domestic BPO Outbound Calling Cold Calling International BPO
As a Call Center Executive, you will be the first point of contact for our customers. Your role is crucial in ensuring customer satisfaction and resolving queries effectively.**Key Responsibilities:**- **Customer Support:** Handle incoming calls from customers, providing them with accurate information and assistance regarding our products or services.- **Issue Resolution:** Address customer complaints or issues, ensuring effective solutions are provided in a timely manner while maintaining professionalism.- **Follow-up Calls:** Conduct follow-up calls to ensure customer issues are resolved and to gather feedback on their experience with our services.- **Record Keeping:** Maintain accurate logs of customer interactions and update databases with relevant information to track inquiries and resolutions.- **Team Collaboration:** Work closely with team members to share information and assist each other in resolving customer queries effectively.**Required Skills and Expectations:**- **Communication Skills:** You must possess strong verbal communication skills to clearly convey information and understand customer needs.- **Listening Skills:** An ability to listen actively and empathize with customers is essential for identifying their concerns and providing appropriate solutions.- **Problem-Solving Skills:** You should be able to think critically to resolve issues that customers may face and to suggest suitable alternatives.- **Basic Computer Skills:** Familiarity with basic computer applications and the ability to navigate through systems to access information quickly is important.- **Positive Attitude:** A friendly and positive demeanor is essential, along with a willingness to learn and adapt in a fast-paced environment.
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Fresher hiring for Call Center Executive

Empire Recruitment Solutions

  • 0 - 4 yrs
  • 2.3 Lac/Yr
  • Bhubaneswar
Customer Support Outbound Calling Domestic BPO International Call Center Voice Process International BPO Cold Calling
As a Call Center Agent in Bhubaneswar, you will be responsible for assisting customers and addressing their inquiries effectively. Your role is crucial in ensuring that customers have a positive experience with our services.**Key Responsibilities:**- **Customer Support:** Engage with customers over the phone to assist with their questions or concerns related to our products and services.- **Issue Resolution:** Identify and troubleshoot customer problems, providing appropriate solutions to ensure their satisfaction.- **Data Entry:** Accurately record customer interactions and transactions in our database for future reference and quality assurance.- **Follow-Up Calls:** Conduct follow-up calls to ensure that customer issues have been resolved and gauge customer satisfaction.- **Product Knowledge:** Maintain an in-depth understanding of our products and services to provide accurate information to customers.- **Feedback Collection:** Gather customer feedback and suggestions to help improve our services.To succeed in this role, candidates are expected to have strong communication skills and be able to articulate information clearly and effectively. You should possess good listening skills, with an ability to empathize with customers. A strong desire to assist and solve problems is essential. Basic computer skills, including familiarity with data entry and Microsoft Office, are also required. Being patient, able to handle stressful situations calmly, and having a positive attitude will greatly contribute to your success as a Call Center Agent.
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International Sales Executive (3-3 Years)

Recruation Placement Consultancy

  • 3 - 3 yrs
  • 4.8 Lac/Yr
  • Noida Sector 62
Marketing International Marketing Corporate Sales Online Sales Lead Generation Sales Inbound Calls B2B Sales B2c Sales International Sales International BPO Voice Process
Job Description: Karma Staff is a unique company with a mission to revolutionize staffing. Our goal is to educate and train individuals, providing jobs that are personally fulfilling and professionally rewarding, ultimately uplifting the community. We are currently seeking for Sales Specialists to join our team. The ideal candidate will need to be result oriented and have excellent English communication skills. Experience dealing with American Clients is a must. We take pride in exceeding expectations with our level of service, and it starts from a wonderful experience over the phone. Responsibilities: Scheduling appointments over the phone Making outbound sales calls and cold calling Lead Generation with B2B and B2C Maintaining accurate records of customer interactions and transactions Maintain communication with various parties over the phone or by email Following any given scripts, if any, when handling different topics Identifying customers
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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