International Telecaller Jobs

We are seeking an International Telecaller to join our team in Thane, India. This role is ideal for individuals with 1 to 5 years of experience and a graduate degree. The position requires working from the office, engaging with clients from diverse international backgrounds.nnKey Responsibilities:nn- Outbound Calling: Make calls to potential clients in various countries, introducing our services and generating interest.n n- Client Communication: Engage in conversations with clients to understand their needs and provide suitable solutions, ensuring a high level of customer service.nn- Lead Generation: Identify and qualify potential leads through conversation, maintaining a database for follow-up.nn- Feedback Collection: Gather feedback from clients about their experience and insights on our services, which will aid in improving our offerings.nn- Reporting: Maintain accurate records of calls made, inquiries received, and responses from clients, reporting to the management regularly.nnRequired Skills and Expectations:nnCandidates should possess excellent verbal communication skills in English and be comfortable conversing with international clients. A strong customer service attitude and the ability to build rapport over the phone are essential. Familiarity with telecalling processes and CRM systems will be an advantage. Additionally, candidates should be self-motivated, goal-oriented, and able to work efficiently in a team setting to achieve shared objectives.

International Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled international customer calls and provided professional support to customers from different regions. Understood customer requirements, resolved queries and complaints, provided accurate information, and maintained a high standard of communication and customer service.Key Responsibilities:Handle inbound and outbound international customer calls.Communicate professionally with customers from different countries.Understand and resolve customer queries and concerns.Provide accurate information about products and services.Maintain customer records and update call details.Follow company policies, process guidelines, and quality standards.Meet productivity, quality, and customer satisfaction targets.Escalate complex issues to the appropriate team when required.

International Voice Process ExecutiveCompany: Spancore TechnologyLocation: Coimbatore, Tamil NaduEmployment Type: Full-TimeHandled international customer calls and provided professional support to customers from different regions. Understood customer requirements, resolved queries and complaints, provided accurate information, and maintained a high standard of communication and customer service.Key Responsibilities:Handle inbound and outbound international customer calls.Communicate professionally with customers from different countries.Understand and resolve customer queries and concerns.Provide accurate information about products and services.Maintain customer records and update call details.Follow company policies, process guidelines, and quality standards.Meet productivity, quality, and customer satisfaction targets.Escalate complex issues to the appropriate team when required.

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

We are looking for an International Telecaller to join our team in Vashi, Navi Mumbai. The ideal candidate will have 1 to 3 years of experience in telecalling and be skilled in communicating effectively with clients from various countries.Key Responsibilities:1. Outbound Calling: Make international calls to potential clients, introducing our products and services clearly and persuasively.2. Customer Engagement: Build a good rapport with customers, understanding their needs and responding to inquiries in a professional manner.3. Lead Generation: Identify and create leads through effective communication, ensuring accurate data collection for follow-ups.4. Follow-Up Calls: Conduct follow-up calls with leads to enhance conversion rates and keep the customers informed about our offerings.5. CRM Management: Update and maintain customer information in the CRM system promptly, ensuring data accuracy and integrity.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education and prior experience in international telecalling. Proficiency in English, along with excellent verbal communication skills, is essential. A good understanding of various cultures will help in effectively engaging with clients. Candidates should be self-motivated, goal-oriented, and capable of managing time efficiently to meet daily targets. A friendly attitude and strong problem-solving capabilities are also crucial for success in this role.

We are seeking a dynamic, goal-oriented Customer Service Representative to join our growing BPO team. In this role, you will serve as the primary point of contact for our international/domestic clients, resolving inquiries, handling complaints, and providing exceptional service. The ideal candidate possesses excellent communication skills, a patient demeanor, and a strong problem-solving mindset.Key ResponsibilitiesCustomer Support: Answer inbound interactions (calls, emails, or live chats) to assist customers with product inquiries, billing questions, and troubleshooting.Issue Resolution: Actively listen to customer grievances, identify the root cause of the issue, and provide accurate solutions efficiently.Data Logging: Maintain precise and detailed logs of all customer interactions, feedback, and actions taken in the CRM database.Escalation Management: Route complex, unresolved issues to the appropriate internal teams or senior management while maintaining ownership of the customer's experience.Performance Metrics: Meet or exceed daily performance targets, including Average Handling Time (AHT), First Call Resolution (FCR), and Quality Assurance (QA) scores.Requirements & QualificationsEducation: High School Diploma or equivalent required; Bachelors degree is a plus.Experience: 0 to 2 years of experience in a BPO, customer service, or call center environment (Freshers are welcome to apply).Communication: Exceptional verbal and written communication skills in [Specify Language, e.g., English/Spanish].Technical Skills: Proficiency with basic computer applications, MS Office, and familiarity with CRM software (e.g., Salesforce, Zendesk) is an advantage.Shift Flexibility: Willingness to work in a 24/7 environment, including night shifts, weekends, and holidays.Core Competencies: Strong active listening skills, high emotional intelligence, ability to multitask, and a typing speed of at least [e.g., 30 WPM].

Greetings from V3 Outsourcing Solutions Pvt Ltd!!!!!We are Hiring URGENTLY !!!!!Requirements:Any Under Graduate or Graduate can applyGood command of the English languageExcellent communication skills, both verbal and writtenWorking Days : Monday to Friday Alternate Saturdays Half DaySundays fixed offAustralia shift : 5.30 am to 2.30 pm with pick up facilityUK shift : 3 pm to 12 am with drop facilityLocation : Salt Lake Sector V,KolkataSalary best in the industryPF / ESIC AvailableOne Time Meal AvailableIf you are interested, kindly call 8777486901 / 9875609042 for furtherdetails.Regards,Radhika Bhatia.HR Executive.

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.

We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.

Sure - here is a ready-to-use **International Voice Process job advertisement**:International Voice Process Job Advertisement### International Voice Process - BPO**Job Location:** Coimbatore, Tamil Nadu**Job Type:** Full-Time**Position:** International Voice Process / Customer Support**Experience:** Freshers & Experienced candidates**Qualification:** 12th Pass / Any Degree**Skills Required:**- Good spoken English- Clear communication and pronunciation- Good listening and customer-handling skills- Basic computer knowledge- Positive attitude and willingness to learn- Ability to work in rotational/night shifts**Job Description:**- Handle international customer calls professionally.- Understand customer queries and provide appropriate solutions.- Maintain accurate customer information and call records.- Follow company procedures and quality standards.- Achieve assigned performance and service targets.- Provide a positive customer experience.**Salary:** 15,000 - 30,000 per month + incentives, depending on experience and process.**Benefits:** Training provided, career growth opportunities, and shift allowances where applicable.

Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.

Job SummaryWe are hiring a target-driven Admissions Tele caller to pitch our international schools multi-board offerings (CBSE, ICSE and Cambridge) to prospective parents and drive student enrolments.Key Responsibilities Make outbound calls to parents who have enquired about school admissions. Pitch the benefits of our curricula, campus facilities, and transport options. Schedule school campus tours and follow up with parents to close admissions. Maintain daily call logs and parent data in the school database / CRM.Requirements & Skills Language: Fluency in English is mandatory (with a good command of Bengali/Hindi). Education & Experience: 12th Pass. 6 months to 2 years of tele calling experience (Freshers with excellent English can apply). Skills: Excellent communication, strong phone etiquette, and target-oriented.How to Apply: Kindly WhatsApp your updated CV to +91 9830956423 to schedule your interview.

As a Customer Care Executive, you will play a crucial role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: Answer phone calls, emails, and chat messages from customers promptly and professionally, ensuring all queries are addressed effectively.- Resolving Issues: Handle customer complaints and concerns with care, aiming to find swift and satisfactory solutions to enhance customer satisfaction.- Updating Customer Information: Maintain accurate records of customer interactions and update any necessary information in the database to ensure smooth communication.- Processing Orders: Assist customers with placing orders, tracking shipments, and providing timely updates to ensure a seamless purchasing experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions, demonstrating strong product knowledge.- Reporting Feedback: Gather customer feedback and relay important insights to the management team, contributing to the improvement of services and offerings.To be successful in this role, you should have:- Strong Communication Skills: Ability to communicate clearly and effectively, both verbally and in writing, to ensure messages are understood.- Problem-Solving Skills: A proactive approach to identifying issues and finding solutions that meet customer needs.- Basic Computer Skills: Familiarity with computer systems and software tools used for customer interactions, enabling efficient data entry and management.- Customer Orientation: A genuine desire to help customers and provide a positive experience that fosters loyalty and trust. We welcome candidates with up to one year of experience and those who have completed their 12th grade education.

As a Customer Service Associate, you will play a vital role in enhancing our customers' experience. Your primary responsibilities will include:- Responding to Customer Inquiries: You will answer questions from customers via phone, email, or chat, providing clear and accurate information about our products and services.- Resolving Issues: When customers encounter problems, you will help identify solutions and provide guidance to ensure a positive outcome.- Processing Orders: You will assist customers with placing, modifying, or canceling orders, ensuring a seamless transaction process.- Maintaining Customer Records: Accurately entering and updating customer information in our systems will be essential to keep records current and accessible.- Collaborating with Team Members: Working closely with your colleagues, you will share customer feedback and insights to help improve services and products.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. A positive attitude and the ability to manage multiple tasks at once are critical. You should also be detail-oriented, ensuring accurate record-keeping and order processing. Experience in customer service, whether in person or over the phone, will help you excel in this position. A minimum of a 12th-grade education is required, and prior experience in a similar role between 1 to 4 years is desirable. Being punctual and reliable is expected, along with the willingness to work a full-time schedule from our Salt Lake office.

We are looking for junior team leader or Telecaller Active candidate Leadership & presenting skills in junior team leader role requires Fresher or experience can apply Good communication skills Hindi compulsory Marathi English basic

Hiring For Project One & Vegas Location Noida Role Customer Service Associate - 10 Hours Shift, no cab,Only International Voice BPO candidates considered. Immediate joiners preferred. Project One & VegasProcess- MagentaUndergraduate/Graduate with minimum 1 year of intemational chat process experience required

We are looking for a motivated Tele Caller to join our team in Thane, India. This entry-level position is suitable for candidates with minimal experience and requires only a 12th-grade education. As a Tele Caller, your primary responsibility will be to communicate with customers over the phone. You will provide information about our products or services, assist with inquiries, and promote our offerings to potential customers. Your role will involve making outbound calls, listening actively to customer needs, and maintaining a positive relationship to encourage sales.Key responsibilities include:1. Making Outbound Calls: You will reach out to potential customers to introduce our products or services, aiming to generate interest and leads.2. Customer Support: Answer questions and provide information about our offerings, ensuring customers have a clear understanding of our products.3. Data Entry: You will maintain accurate records of customer interactions and update our database with relevant information.4. Feedback Collection: Gather customer feedback to improve services and identify opportunities for growth.Required skills include excellent verbal communication, basic computer proficiency, and the ability to listen and respond effectively to customer needs. You should be friendly, professional, and goal-oriented, with a strong desire to learn and develop your skills. A positive attitude and resilience to handle rejections are also important. This role requires a commitment to delivering exceptional customer service while working in a team environment.

Job Description:We are hiring Telecallers for our UK Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

Job Description:We are hiring Telecallers for our UK IVA Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Explain IVA process as per script- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.

Key ResponsibilitiesIdentify and develop new business opportunities in international markets.Research target countries, industries, competitors, and market trends.Generate leads through online platforms, networking, industry events, and referrals.Build and maintain strong relationships with international clients, distributors, and business partners.Conduct virtual and in-person meetings with prospective customers.Prepare and deliver business proposals, presentations, and commercial agreements.Negotiate pricing, contracts, and partnership terms with global clients.Coordinate with operations, sales, marketing, and customer support teams to ensure successful project execution.Maintain and update customer information, sales activities, and business pipelines in CRM systems.Achieve monthly, quarterly, and annual business development targets.Participate in international exhibitions, trade fairs, webinars, and business networking events.Monitor global market trends and identify potential growth opportunities.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.

We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.

International Voice Process - Spancore Technology### Spancore Technology - International Voice Process- Company: Spancore Technology- Location: Gandhipuram, Coimbatore- Job Type: Full-Time, Work from Office- Process: International Voice Process- Skills: Excellent English Communication, Customer Handling, Basic Computer Knowledge- Eligibility: Freshers & Experienced candidates- Shift:day shift- Salary: Salary package + incentivesRecent listings for Spancore Technology describe International Voice Process roles in Coimbatore/Gandhipuram, including full-time positions.