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International Telecaller Jobs

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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
International Voice International Voice Process BPO Sales Good Communication Skills International BPO Customer Care Call Center Outbound Calling
Hello ConnectionsThis is HR Rekha+91 93072 78559And below are the MNC's I m hiring All are Banking Processes /technical/non voice/Email chat Job location:MumbaiMax Age - 55 , DOJ : immediately joinning Excellent communication skills in English HSC /Grad with minimum 6 months of International experience all can apply *If in case you are not interested please spread my number to one who is in need of jobThanks and Regards*HR Rekha+91 93072 78559
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Microsoft Excel Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling Outbound Sales English Calling Telemarketing BPO Sales Computer Skills Telesales Tele Sales
Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation
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Opening For AR Caller

Pejas Consulting Private Limited

  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Cuddalore
Medical Billing AR International BPO Voice Process
Job SummaryThe Patient Appointment Scheduler is responsible for scheduling, rescheduling, and confirming patient appointments while delivering excellent customer service. The role includes handling inbound and outbound calls, verifying insurance information, collecting patient information, and ensuring accurate documentation in the Electronic Medical Record (EMR) system.Key ResponsibilitiesAppointment SchedulingSchedule, reschedule, and cancel patient appointments.Confirm appointments and communicate preparation instructions to patients.Coordinate appointments based on provider availability and clinic protocols.Manage provider schedules to optimize appointment utilization.Patient Registration & InsuranceVerify patient demographics and update records in the EMR.Verify insurance eligibility and benefits prior to appointments.Verify Primary Care Physician (PCP) assignment when required.Upload insurance cards, photo IDs, and patient forms into the EMR.Patient Financial ResponsibilityReview patient responsibility before appointments.Collect copays, deductibles, and outstanding balances by phone when appropriate.Explain basic payment policies and direct complex billing questions to the billing department.Customer ServiceAnswer inbound calls promptly and professionally.Make outbound calls for appointment reminders, scheduling, and follow-ups.Respond to patient inquiries regarding appointments, clinic policies, and provider availability.Escalate urgent clinical concerns to the appropriate clinical staff.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Gurgaon. This role is ideal for individuals with 0 to 2 years of experience who are eager to assist customers and enhance their experience.Key Responsibilities:- **Customer Support**: Assist customers with inquiries, product information, and troubleshooting issues through phone, email, or chat. You will be the first point of contact, providing friendly and timely assistance.- **Problem Resolution**: Identify customer concerns and work to resolve them efficiently. You will listen to customer complaints and provide appropriate solutions, ensuring satisfaction and loyalty.- **Documentation**: Maintain accurate records of customer interactions and transactions. You will document issues and resolutions to help improve our services and processes.- **Team Collaboration**: Work closely with other team members and departments to ensure a smooth flow of information and enhance the overall customer experience. Good communication with colleagues is essential.Required Skills and Expectations: Candidates should have completed their 12th grade and possess strong communication skills, both written and verbal. A positive attitude and a willingness to learn are crucial. You should be able to handle stressful situations calmly while maintaining professionalism. Basic computer skills and experience with customer management software will be an advantage. Flexibility in working hours and a commitment to providing excellent service are essential for success in this role.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Good English Speaking Good Communication Skills Night Shift Basic Excel Outbound Calling International BPO Voice Process
We are looking for an enthusiastic International BPO Executive to join our team in Kolkata. This position is ideal for candidates with a passion for customer service and communication, whether you are an experienced professional or a fresh graduate.**Key Responsibilities:**- **Customer Support:** Provide excellent support to international customers through phone, email, or chat, ensuring their inquiries are addressed promptly and accurately.- **Problem-Solving:** Assist customers in resolving issues by understanding their needs and providing effective solutions, helping to enhance their overall experience.- **Data Entry:** Accurately input and maintain customer information in the system, ensuring that records are kept up-to-date and secure.- **Feedback Collection:** Gather customer feedback regarding products and services, which helps improve service quality and customer satisfaction.- **Collaboration:** Work closely with other team members and departments to share information and support overall business objectives.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills in English, as this role involves interacting with international clients. A professional demeanor and a friendly attitude are essential for delivering high-quality customer service. Familiarity with basic computer applications and typing skills is necessary. We appreciate candidates with strong problem-solving skills, a willingness to learn, and the ability to work well in a team environment. Since this position is office-based, we expect reliability and commitment to regular work hours. Whether you are just starting your career or have some experience, we invite you to apply and grow with us.
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International Voice Process Executive (Fresher)

Jupitize Staffing and Recruitment

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Pune
International Voice Process Voice Process Customer Care
Hiring for international customer service voice process Looking for immediate joinersRequires excellent english communication skills Graduate / Undergrad Fresher / ExperienceUK/ US / AUSTRALIAN Shifts Both way cab facility
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Alipur Delhi
International Telesales International Voice Process Outbound Calling Cold Calling Lead Generation Email Communication B2B Sales Excellent English Communication
Job Summary.We are hiring an experienced International Telesales Executive to generate international business through outbound calls, build strong relationships with overseas clients, and achieve sales targets.The ideal candidate must have at least 1 year of experience in International Telesales, International Voice Process, International BPO Sales, Export Telesales, or International Business Development with excellent spoken and written English.Important: This position is strictly for International Telesales/International Voice Process. Candidates with only Domestic Telecalling, Domestic BPO, Customer Care, Back Office, or Domestic Sales experience are requested not to apply.Key ResponsibilitiesMake outbound calls to international customers and prospective buyers.Generate qualified leads and convert them into business opportunities.Promote the Company's products and services to overseas clients.Handle customer inquiries and provide product information professionally.Conduct regular follow-ups with prospective customers.Build and maintain long-term relationships with international clients.Achieve daily, weekly, and monthly calling and sales targets.Update CRM and maintain accurate customer records.Prepare Daily Activity Reports (DAR) and call reports.Coordinate with the Sales and Export teams for order processing.Maintain professionalism and excellent customer service standards.Preferred Candidate ProfileMinimum 1 year of experience in International Telesales, International Voice Process, International BPO Sales, Export Telesales, or International Business Development.Excellent spoken and written English communication skills.Strong sales, persuasion, and negotiation skills.Comfortable making high-volume outbound international calls.Target-oriented and self-motivated.Experience in B2B International Sales will be an added advantage.Willing to work according to international business hours, if required.Required SkillsInternational TelesalesInternational Voice ProcessInternational BPO SalesOutbound CallingLead GenerationCold CallingB2B SalesCustomer Relationship Management (CRM)Sales ClosingNegotiation SkillsEmail CommunicationMS Excel & MS OfficeExcellent English CommunicationQualificationGraduate in any discipline.Minimum 1 year of relevant International Telesales experience is mandatory.Job TypeFull-TimeWork From OfficeSalary & BenefitsFixed Monthly SalaryAttractive Performance IncentivesProfessional Work EnvironmentInternational Sales ExposureCareer Growth OpportunitiesPerformance-Based Salary IncrementTraining & Skill DevelopmentImportant NoteOnly candidates with practical experience in International Telesales, International Voice Process, International BPO Sales, Export Telesales, or International Business Development should apply. Applications from candidates having only Domestic Telecalling, Domestic BPO, Customer Support, Back Office, or Domestic Sales experience will not be considered.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Good Communication Skills Customer Relationship Customer Care BPO Voice Inbound Calls Chat Support International Voice Process
Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL
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  • Fresher
  • 2.3 Lac/Yr
  • Lucknow
Outbound Calling Microsoft Excel Phone Banking KPO Voice Process Inbound Outbound Sales Cold Calling BPO Sales BPO Non Voice Voice Support Motivating Skill Marketing Communication Domestic BPO Presentation Skills International BPO Negotiation Skills Convincing Power Calling English BPO Call Center Computer Skills Telemarketing Typing Skills Tele Marketing Tele Sales Telesales BPO
We are looking for a dedicated Tele Caller to join our team in Lucknow. This is a full-time role suitable for freshers who have completed at least the 10th grade. The primary focus will be to communicate with clients and gather essential information.Key Responsibilities:1. **Make Outbound Calls**: You will be responsible for contacting potential and existing customers to provide information about our services or products, helping to drive sales and enhance customer engagement.2. **Customer Interaction**: You will engage with customers professionally, listen to their needs, and address their questions or concerns, ensuring a positive experience during each interaction.3. **Data Entry**: Accurate record-keeping is crucial. You will input customer information and interactions into our database, maintaining clear and organized records to support sales efforts.4. **Feedback Collection**: Gathering feedback from customers is vital for our improvement. You will ask questions to collect input on their experiences and satisfaction levels, which will help us enhance our services.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. Basic computer knowledge is necessary for data entry tasks. We seek individuals who are self-motivated, eager to learn, and adaptable to feedback. A positive attitude and a willingness to work collaboratively in a team are essential.
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  • 1 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Communication Voice Process
Position: International Voice Process ExecutiveCompany: Falcon InternationalLocation: GurgaonJob Type: Full-timeEligibility Criteria:Qualification: Graduate / Undergraduate / B.TechMinimum 1 year of International Voice Process experience preferredCandidates with voice/blended process experience from reputed companies may be consideredExcellent verbal communication skills in EnglishStrong customer handling and problem-solving skillsVoice Versant score: 60+ requiredShift & Work Details:24/7 rotational shifts5 days working2 rotational offsBoth-side cab facility provided
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  • 0 - 2 yrs
  • Gwalior
Marketing Communication International BPO Typing Skills
We are looking for a Male Telecaller to join our team in Gwalior. Ideal candidates will have 0 to 2 years of experience and should have completed their 12th grade. This is a full-time position requiring you to work from the office.As a Telecaller, you will handle various responsibilities including making outbound calls to potential customers. You will promote our products and services while aiming to achieve sales targets. Additionally, you will need to maintain accurate records of calls and customer interactions in our database.Your key responsibilities will include:1. **Outbound Calling**: Make calls to potential clients, introduce products, and explain their benefits clearly to encourage purchases.2. **Lead Generation**: Identify and qualify potential customers, gathering necessary information to understand their needs and interests.3. **Follow-ups**: Regularly follow up with potential customers who have shown interest, providing additional information and addressing their questions.4. **Documentation**: Keep detailed records of calls made, outcomes of conversations, and customer feedback for ongoing improvements.To succeed in this role, you should possess strong communication skills, a friendly and persuasive tone, and good listening abilities. You must be able to work well under pressure and handle rejection gracefully. Basic computer skills are necessary to log interactions and follow up effectively. A positive attitude and eagerness to learn are also essential for growth in this position.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Meerut
BPO Voice Good Communication Skills Proficiency in English BPO Business Process Outsourcing
One of our reputed client in urgent requirement of BPO Executives (International UK Process) for Meerut location.Freshers and Experienced both are welcome.Strong verbal communication in English is essential part to perform this job role as well as must be a good listener.Monthly Net Take Home Salary - 10000 to 15000 per monthTimings - 1:00 P.M to 11:00 P.MWORKING DAYS - ONLY 05 DAYS WORKING (SATURDAY & SUNDAY WEEKLY OFF).SO WHAT ARE YOU WAITING FOR GRAP THIS AWESOME OPPORTUNITY IF YOU HAVE GOOD COMMUNICATION SKILLS IN ENGLISH AND WANT 5 DAYS WORKING WITH SMART SALARY TO BOOST YOUR PROFESSIONAL CAREER UP.......APPLY FAST VACANCIES ARE FILLING FAST..........WATSAPP YOUR UPDATED C.V IMMEDIATELY.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
BPO Outbound Calling Customer Care International BPO BPO Voice International Voice
We are looking for an enthusiastic International BPO Executive to join our team in Mumbai. This role is ideal for individuals with a passion for customer service and communication. **Key Responsibilities:**- **Customer Support:** Provide excellent support to international clients through phone, email, or chat, ensuring satisfaction and timely resolution of queries.- **Issue Resolution:** Identify customer issues and provide suitable solutions or escalate them to the appropriate department when necessary, ensuring a smooth customer experience.- **Database Management:** Maintain accurate records of customer interactions and transactions in our system, which helps in tracking issues and improving service quality.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and responses to customer inquiries.- **Feedback Collection:** Gather and report customer feedback to help improve our products or services, contributing to overall business growth.- **Team Collaboration:** Work closely with team members and management to achieve performance targets and share best practices.**Required Skills and Expectations:**- Strong verbal and written communication skills in English to effectively engage with international clients.- Ability to solve problems quickly and efficiently while remaining calm under pressure.- Basic computer skills and familiarity with customer support software are necessary.- A positive attitude and willingness to learn are essential traits for success in this role.- Candidates from various educational backgrounds are welcome, but a minimum of 12th grade is required. Experience in customer service is a plus but not mandatory.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Ayodhya Bypass Bhopal
Outbound Calling International BPO Call Center International BPO Voice Process
As an International Telecaller, you will play a crucial role in connecting with clients and promoting our services in various global markets. You will be based in our office at Ayodhya Bypass and will work full-time.**Key Responsibilities:**- **Outbound Calling:** Make calls to potential clients across different countries to introduce our products and services, aiming to generate interest and secure leads.- **Customer Follow-Up:** Maintain communication with existing clients to ensure satisfaction and address any queries they may have, enhancing client relationships.- **Data Entry and Management:** Accurately input call data and client information into our database, ensuring all records are up to date and easily accessible.- **Meeting Targets:** Achieve monthly call and sales targets, contributing to overall team goals and demonstrating your effectiveness in the role.- **Feedback Collection:** Gather insights from clients during calls to provide valuable feedback to the management team for improving services and products.**Required Skills and Expectations:**Candidates should possess excellent communication skills in English, with the ability to speak clearly and confidently. A friendly and persuasive personality is essential for engaging clients effectively. Basic computer skills are required for data entry tasks, and being organized will help you manage multiple calls and clients smoothly. We expect candidates to be self-motivated, adaptable, and willing to learn about international markets. Previous experience in telecalling is a plus, but not mandatory; freshers are welcome to apply.
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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Noida
Outbound Calling International BPO Voice Process International Voice Process
We have vacant of 20 International Telecaller Jobs in Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School Skill Outbound Calling,International BPO,Voice Process,International Voice Process etc.
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Bhubaneswar
Good Communication Skills International Telecaller
As an International Voice Process Executive based in Bhubaneswar, you will play a crucial role in handling customer interactions for clients across the globe. We are looking for enthusiastic individuals who are eager to learn and grow in a dynamic work environment.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone calls to address their inquiries and provide information about products and services, ensuring a positive customer experience.- **Issue Resolution:** Listen carefully to customer concerns, identify issues, and provide effective solutions promptly while maintaining a professional demeanor.- **Information Recording:** Document customer interactions and feedback accurately in the companys systems, ensuring all relevant details are captured for future reference.- **Team Collaboration:** Work closely with team members and supervisors to improve processes and share insights that can contribute to enhanced service delivery.- **Adherence to Policies:** Follow company policies and procedures meticulously to ensure compliance and maintain service quality.**Required Skills and Expectations:**Candidates should hold at least a 12th-grade education and possess strong communication skills in English. A good understanding of customer service principles and the ability to handle calls in a friendly and professional manner is essential. Flexibility to work in different shifts and a willingness to learn new tasks will be crucial for success in this role. Fresh graduates and those with up to five years of experience are encouraged to apply.
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  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Panchkula
Email Marketing Digital Marketing Lead Generation Cold Calling Online Marketing Demand Generation International Business International Sales B2B Sales Client Communication
We are looking for a motivated and results-driven Lead Generation Executive to join our team in Panchkula. The ideal candidate will be responsible for generating and qualifying new leads to support our sales team.Key Responsibilities:- **Identify Potential Leads**: Research and identify businesses or individuals that may benefit from our services, focusing on target markets to generate high-quality leads.- **Qualify Leads**: Assess the potential of leads through phone calls, emails, and other means, ensuring they fit our target criteria before passing them to the sales team.- **Maintain Database**: Keep an updated record of all leads and their statuses in our CRM system, ensuring accurate data management for future outreach efforts.- **Collaborate with Sales Team**: Work closely with the sales team to understand their needs and adjust lead generation strategies accordingly.- **Follow Up Regularly**: Proactively follow up with leads to nurture relationships and maintain interest, increasing the chances of conversion.Required Skills and Expectations:The ideal candidate should have 1 to 5 years of experience in lead generation or sales. Strong communication skills, both written and verbal, are essential. You should be proficient in using CRM software and data management tools. A results-oriented mindset and the ability to work independently are crucial. Candidates must be comfortable working in an office environment and be able to manage time effectively to meet targets. A proactive attitude and willingness to learn new strategies will be highly valued.
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  • 0 - 6 yrs
  • 100.0 Lac/Yr
  • Behala Kolkata
Outbound Calling Customer Relationship Customer Support Customer Service International BPO Customer Care
We are seeking a dedicated Customer Care Executive to join our team in Behala. This role is ideal for individuals who are eager to assist customers and enhance their experience. **Key Responsibilities:**- **Customer Assistance:** Engage with customers through various communication channels to address inquiries, complaints, and service needs. Your friendly approach will help build strong relationships with customers.- **Problem Solving:** Identify customer issues and provide effective solutions in a timely manner. You will use your critical thinking skills to ensure customer satisfaction.- **Product Knowledge:** Maintain a thorough understanding of our products and services. This knowledge is vital for providing accurate information and guidance to customers.- **Record Keeping:** Document customer interactions and feedback in the system. Accurate records help improve service quality and track customer issues for follow-up.- **Team Collaboration:** Work closely with other team members to share insights and improve service processes. Teamwork is essential for creating a supportive work environment.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with customers. A positive attitude and a strong commitment to customer service are essential. Basic computer skills are required for managing records and communication. Being a team player and having the ability to work in a fast-paced environment will contribute to your success. Both freshers and experienced candidates (0 - 6 years) are welcome to apply, making this an excellent opportunity for those looking to start or advance their careers in customer care.
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  • Fresher
  • Kota
Outbound Calling Call Center Customer Care
We are looking for an enthusiastic International Telecaller to join our team. This role will allow you to work from the comfort of your home and is a great opportunity for freshers. - **Calling International Clients:** You will reach out to potential clients overseas, introducing our services and answering any questions they may have.- **Handling Inquiries:** You will listen to client queries and provide them with accurate information, ensuring they have a good understanding of our offerings.- **Updating Records:** It is important to maintain updated records of calls made, outcomes, and customer feedback in our database for follow-ups.- **Achieving Targets:** Meeting daily and weekly call targets is essential. You will need to stay motivated to consistently reach these goals.- **Reporting Feedback:** You will provide feedback on client responses, which can help improve our services and calling strategies.For this role, you should have excellent communication skills, both verbal and written, in English. A friendly and polite attitude is important as you will be the first point of contact for many clients. Additionally, you should be comfortable using computers and basic software for recording call details. Flexibility to work during different time zones is necessary as you will be contacting international clients. Being a team player and having the ability to handle rejection positively will greatly contribute to your success in this role.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Noida
Customer Support International Call Center Voice Process International BPO Inbound Voice Process Inbound Process
We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- **Answer Incoming Calls**: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- **Maintain Records**: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- **Provide Product Information**: Offer detailed information about products or services, helping customers make informed decisions.- **Handle Complaints**: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- **Collaborate with Team**: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.
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  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Noida
Outbound Calling International BPO Voice Process International Voice Process
We have vacant of 20 International Telecaller Jobs in Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Secondary School Skill Outbound Calling,International BPO,Voice Process,International Voice Process etc.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Chandigarh
Motivating Skill Outbound Calling Voice Process Convincing Power Negotiation Skills Cold Calling Outbound Sales KPO Domestic BPO Presentation Skills International BPO English Voice Support Calling
Job Title: Telecaller Location: ChandigarhExperience:0-3 YearsEmployment Type: Full-TimeSalary Bracket:15-20K About the RoleWe are looking for enthusiastic and result-driven Telecaller who can connect with students, explain our courses, and generate walk-ins for admissions. If you have good communication skills and a convincing approach, this is a great opportunity to start or grow your career.
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  • 1 - 7 yrs
  • 6.5 Lac/Yr
  • Gurgaon
Business Process Outsourcing BPO Voice US Process International Process BPO Outsourcing
Job descriptionManage a high volume of inbound customer calls in a timely and professional manner.Identify and assess customers' needs to achieve satisfaction, providing accurate and complete information.Required Candidate profileExcellent proficiency in spoken English communicationCall Center Representative or in a similar customer service position.Timing - 7 pm to 4 pm
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Calling International Business International Call Center BPO Voice US Process
Job Description Customer Support Executive (US Process)Location: Udyog Vihar, Gurgaon, HaryanaShift Timing: Night Shift (7:00 PM IST 4:00 AM IST)Employment Type: Full-timeGender Requirement: Male Candidates OnlyAbout the RoleWe are seeking highly skilled Customer Support Executives to handle inbound and outbound communication with US-based clients. The ideal candidate will be fluent in English, possess excellent soft skills, and be able to handle sensitive conversations with professionalism and empathy.Key ResponsibilitiesHandle customer queries, complaints, and requests over phone, email, or chat with precision and politeness.Provide accurate information, resolve issues, and ensure a positive client experience.Demonstrate strong problem-solving skills to address customer concerns effectively.Maintain records of customer interactions in CRM tools.Collaborate with internal teams to escalate and resolve issues promptly.Uphold company reputation by communicating with patience, diplomacy, and respect.Required Skills & QualificationsFluent in spoken and written English with neutral/US accent preferred.Strong interpersonal skills and ability to manage delicate client interactions.Minimum 25 years of experience in international (US/UK) voice processes preferred.Excellent listening, comprehension, and conflict-resolution skills.Ability to work in a night shift environment.Graduate in any discipline.Compensation & BenefitsCompetitive salary up to 1,00,000 per month for deserving candidates.Performance incentives.Health insurance and night shift allowance.capitalplacement02@gmail.com
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Tele Caller (Female Candidates Only)

Capital Placement Services

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Bhondsi Gurgaon
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing Typing Skills BPO Telesales Tele Sales
*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. **Customer Support**: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. **Issue Resolution**: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. **Product Knowledge**: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. **Documentation**: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. **Feedback Collection**: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Bhopal
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a dedicated Customer Care Executive based in Bhopal, India. This position is ideal for individuals with 0 to 2 years of experience who are passionate about helping customers and providing excellent service. Key Responsibilities:1. **Respond to Customer Inquiries**: Handle phone calls and messages from customers, addressing their questions or concerns promptly and professionally to ensure a positive experience.2. **Resolve Issues**: Identify customer problems and provide effective solutions or alternatives, working to resolve issues efficiently to maintain customer satisfaction.3. **Maintain Records**: Document customer interactions and feedback accurately in the system, ensuring that information is up-to-date for future reference and improving service quality.4. **Provide Product Information**: Educate customers about our products and services, helping them make informed decisions and enhancing their overall understanding.5. **Collaborate with Teams**: Work closely with other departments to address customer needs and improve service processes, ensuring a cohesive approach to customer care.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong verbal communication skills are essential for effective conversations with customers. A friendly demeanor and patience are important traits, along with the ability to listen and empathize with customer issues. Basic computer skills for record-keeping and online communication are expected. Candidates should be willing to work in an office setting and be available for a full-time schedule.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a Customer Care Executive to join our team in Patna, India. This is a full-time role ideal for individuals who are passionate about helping customers and solving their issues. As a Customer Care Executive, your main duties will include addressing customer inquiries, providing product information, resolving complaints, and ensuring overall customer satisfaction. You will communicate with customers through phone, email, or chat, listening carefully to understand their needs and responding promptly to their queries. Key responsibilities include:- **Handling Inquiries**: Address incoming questions from customers to provide clear and helpful information about our services and products.- **Resolving Issues**: Take ownership of complaints by investigating and finding solutions to ensure customer satisfaction.- **Updating Records**: Maintain accurate customer records and document interactions in our system for future references.- **Following Up**: After resolving an issue, you will follow up with customers to ensure they are satisfied with the solution provided.To succeed in this role, you should have strong communication skills and a friendly demeanor. You should be able to work well under pressure and possess problem-solving abilities. Being detail-oriented, you should also have good organizational skills to manage multiple tasks effectively. A minimum of a 12th-grade education is required, and previous experience in customer service, though not mandatory, is a plus. We welcome freshers who are eager to learn and grow in this field.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Pune
International BPO Proficiency in English BPO Customer Service
Hiring for International Customer Service Voice Process Requires Excellent English Communication SkillsLooking for Immediate JoinersOnly Pune LocationFresher / ExperiencedGraduate / UndergraduateUk / Us / AustralianContact Hr Riya :- 9359182017
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