Call Center Job Vacancies in Gurgaon

PositionTelesales/Sales ExecutiveJob ResponsibilitiesGenerate sales for camera and surveillance products. Explain product features, pricing, and technical specifications toclients. Develop new business opportunities and maintain clientrelationships. Follow up on leads and close sales targets. Prepare quotations, invoices, and sales reports. Support online marketplace and B2B sales activities. Coordinate with warehouse and dispatch teams for order processing.Required SkillsGood communication and convincing skills. Knowledge of MS Excel, email drafting, and online sales platformsis preferred. Strong interpersonal and negotiation skills.If you interested, Share me your CV at.

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.

Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.

As a Tele Counselor, you will play a vital role in helping prospective students make informed decisions about their education. Your main responsibilities will include:- **Conducting calls to prospective students**: You will reach out to potential students, explaining the various educational programs available and answering their questions.- **Providing information about courses**: You must be knowledgeable about the courses offered and communicate details such as curriculum, duration, and eligibility to help prospective students understand their options.- **Managing follow-ups**: Keeping track of potential student inquiries is essential. You will follow up with interested students to provide additional information and resolve any doubts they may have.- **Maintaining records**: Accurately documenting calls and interactions in our database is crucial for tracking progress and ensuring effective communication with potential students.- **Working collaboratively with the admissions team**: You will collaborate with team members to ensure quick and effective responses to student inquiries and contribute to the overall admissions strategy.To succeed in this role, you should possess strong communication skills, both verbal and written, to articulate information clearly. A pleasant and friendly demeanor will help you engage effectively with prospective students. Additionally, being organized and detail-oriented is essential for managing records and follow-up tasks. A basic understanding of computer applications and proficiency in English and Hindi will further enhance your performance in this role.

Job Title: Specialist - Tele SalesProcess: Personal Loan

We are seeking a Business Development Executive to join our team in Gurgaon. This full-time position is ideal for individuals with 1 to 2 years of experience and an MBA or PGDM background. **Key Responsibilities:**- **Identifying New Business Opportunities:** Research and assess potential markets and customers to generate leads and build a robust pipeline of prospects. This involves understanding industry trends and customer needs to tailor approaches.- **Developing Client Relationships:** Establish and maintain relationships with potential clients through calls, emails, and face-to-face meetings. Nurturing these relationships is crucial for long-term success and repeat business.- **Preparing Sales Presentations:** Create compelling presentations and proposals that clearly communicate our offerings to potential clients. This ensures that prospects understand the value of our services.- **Collaborating with the Sales Team:** Work closely with the sales team to align strategies and share insights. Collaboration ensures efforts are combined to achieve common goals effectively.- **Tracking Market Trends:** Stay updated on market trends and competitor activities to identify new opportunities and adjust strategies accordingly. Awareness of the competitive landscape is vital for informed decision-making.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills, as building rapport with clients is essential. Ability to analyze market data and tailor strategies accordingly is necessary. A proactive approach to problem-solving and a keen interest in sales and business development is expected. Familiarity with CRM software and basic sales techniques will be beneficial. Candidates should be goal-oriented, motivated, and willing to work in a dynamic office environment.

We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.

We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.

We are looking for a dedicated BPO Telecaller to join our team in Gurgaon, India. This part-time work-from-home position is ideal for individuals who have a passion for communication and a desire to build their careers in customer service. Experience is not mandatory, making this an excellent opportunity for freshers.The key responsibilities include:1. **Customer Interaction**: Engage with customers over the phone to address their inquiries, provide information about services, and assist with order placements. Clear and polite communication is essential to ensure customer satisfaction.2. **Record Maintaining**: Keep detailed logs of customer interactions, feedback, and inquiries in our database. Accurate record-keeping helps in following up on customer needs and improving service quality.3. **Problem Solving**: Identify customer issues and provide effective solutions or escalate them to the concerned department. Being proactive in addressing concerns will enhance customer trust and loyalty.4. **Promoting Services**: Inform customers about ongoing promotions or new services. Sharing information in a persuasive yet respectful manner can help boost sales.To succeed in this role, candidates need excellent verbal communication skills, a friendly attitude, and basic computer knowledge. Being organized and able to manage time effectively is crucial since this role requires working independently. A willingness to learn and adapt will make a candidate thrive in this fast-paced environment.

We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.**Key Responsibilities:**- **Make Outbound Calls:** You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.- **Provide Information:** Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.- **Customer Follow-up:** Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.- **Record Keeping:** Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.- **Team Collaboration:** Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.**Required Skills and Expectations:**The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.

Good Communication skills Polite & calm behaviour Customer handling

We are looking for a dynamic and results-driven Tele Sales Executive to join our sales team. The candidate will be responsible for contacting potential customers, promoting products/services, generating leads, and closing sales over the phone. Key Responsibilities Make outbound calls to prospective and existing customers Present and promote company products/services effectively Understand customer needs and offer appropriate solutions Achieve daily, weekly, and monthly sales targets Maintain accurate records of calls, leads, and sales. Follow up on leads and convert them into customers Handle customer objections professionally Provide feedback on customer requirements and market trends Required Skills & Qualifications Minimum qualification: 12th Pass / Graduate (preferred) Proven experience in tele sales or customer service is an advantage Excellent communication and interpersonal skills Strong persuasion and negotiation abilities Ability to work under pressure and meet targets Basic computer knowledge (MS Office) Fluent in [English/Hindi/Regional Language - specify as needed] Preferred Skills Experience in B2B/B2C sales Knowledge of cold calling and lead generation techniques Positive attitude and customer-focused approach Salary & Benefits Fixed Salary + Attractive Incentives Performance-based bonuses Training and career growth opportunities

We are looking for a motivated Inside Sales Executive to join our team in Gurgaon. In this role, you will focus on generating sales leads and building relationships with potential customers to drive business growth.**Key Responsibilities:**- **Lead Generation:** Identify and reach out to potential clients via phone calls and emails. This involves researching prospects to ensure effective communication.- **Sales Presentations:** Conduct product demonstrations and presentations to potential customers. You will articulate the benefits of our products clearly to encourage purchases.- **Follow-Up Communication:** Maintain regular follow-ups with prospects after initial contact. This helps nurture leads and increases the chances of closing sales.- **Sales Reporting:** Track and document your sales activities and results. This information will be crucial for forecasting and strategy development.- **Customer Relationship Management:** Build and maintain strong relationships with clients. Your goal will be to understand their needs and provide tailored solutions, ensuring satisfaction.**Required Skills and Expectations:**- Candidates should have a bachelors degree in relevant fields, such as B.A, B.B.A, or B.Sc, demonstrating a foundational understanding of business principles.- You should have 1 to 5 years of experience in inside sales or related roles, showcasing your ability to generate leads and close sales effectively.- Excellent communication skills are essential, as you will be engaging with clients over the phone and through emails.- Strong persuasive skills are crucial for converting leads into sales.- A proactive approach, with the ability to adapt and handle multiple tasks, will set you apart.

As a Sales Consultant, you will play a vital role in driving sales and ensuring customer satisfaction. Your responsibilities will include:- **Engaging with Customers**: You will actively reach out to potential customers, understand their needs, and explain our products or services clearly to help them make informed decisions.- **Presenting Solutions**: You will demonstrate our products, showcasing their features and benefits, and tailoring presentations to meet the unique requirements of each customer.- **Building Relationships**: Establishing and maintaining strong relationships with clients will be essential. You will follow up on leads and keep in touch with existing customers to ensure their continued satisfaction.- **Achieving Targets**: You will work towards meeting or exceeding sales targets by developing strategies to attract and retain customers and by identifying new opportunities in the market.- **Maintaining Records**: Documenting sales activities, customer interactions, and feedback will be part of your role, ensuring accurate reporting and insight into sales trends.Required skills and expectations include:- Strong communication skills to effectively interact with customers and articulate product value.- A proactive and adaptable mindset to handle various customer needs and market changes.- Basic knowledge of sales principles and techniques, which is beneficial but not mandatory for entry-level candidates.- A willingness to learn and grow within the sales field, including an eagerness to receive feedback and improve performance.- Team player attitude, as collaboration with colleagues and other departments will be crucial in achieving overall sales objectives.

Experience: 3-5 years of experience in a call centre or customer service role. Proven track record of handling inbound and outbound calls in a professional manner. Experience in logging user issues and accurately documenting details in a ticketing system. Ability to troubleshoot basic technical issues and escalate complex problems to the appropriate teams. Familiarity with call centre software andsystems (e.g., CRM software, ticketing systems). Excellent verbal and written communication skills to effectively interact with users/customers. Ability to work independently with minimal supervision in a fast-paced environment.Experience in providing first-level support and resolving user queries and complaints. Knowledge of IT systems, software applications, and troubleshooting techniques. Familiarity with government IT policies and procedures. Ability to work collaboratively with cross-functional teams to resolve user issues. Patience and empathy to handle user concerns and complaints effectively. Strong problem-solving skills and attention to detail in resolving user issues. Adaptability to learn new tools and technologies quickly. Customer-focused mindset with a commitment to delivering high-quality service and support. Ability to maintain composure and professionalism during high-pressure situations.

As an Inside Sales Specialist, your primary focus is simple: Convert leads into revenue. You will be responsible for the entire outbound sales cycle, from the initial cold call to the final course enrollment or sale.Key ResponsibilitiesAggressive Outbound Dialing: Execute high-volume cold calls and follow-ups to prospective students and clients .Lead Conversion: Qualify inbound inquiries and turn cold prospects into warm opportunities through persuasive communication.Consultative Closing: Understand the needs of aspiring artists and business owners, positioning our academy as the ultimate solution for their career growth.Pipeline Management: Maintain a clean CRM, ensuring every lead is nurtured and no opportunity falls through the cracks.Hit Daily Targets: Meet and exceed KPIs regarding talk time, lead-to-close ratios, and monthly revenue goals.RequirementsExperience: Minimum 2 years of proven experience in hardcore sales (Inside Sales, Outbound, or Telemarketing).The Hustle Factor: A background in high-pressure sales environments (EdTech, Insurance, Real Estate, or SaaS) is highly preferred.Communication: Exceptional verbal communication skills with the ability to build instant rapport over the phone.Resilience: The ability to handle rejection with a positive attitude and stay motivated throughout the day.What We OfferCompetitive Base Salary + Uncapped Commission structure.High-Intent Leads: Access to a growing database of professionals interested in the industry.Professional Growth: Opportunity to work within a leading academy and grow into leadership roles.

Position: Telecaller - Sales & Growth (Mid-Level)Experience Required: 3+ years in Sales or Lead GenerationKey Responsibilities:Conduct market research to identify new leads and potential markets.software solutions through cold calling, emails, and client meetings.Schedule and conduct product demonstrations for prospective clients.Maintain a strong CRM pipeline and ensure timely follow-ups.Key Requirements:Strong sales-driven (hunter) mindset.Excellent communication skills in English and Hindi.Willingness to travel locally for client meetings.We look forward to your response.