Call Center Job Vacancies in Gurgaon

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position allows you to work from the comfort of your home, and we welcome freshers who have completed their 12th grade to apply. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and chats from customers, providing accurate information and assistance about our products and services.- **Resolve Customer Issues:** Identify problems customers are facing, troubleshoot effectively, and offer solutions to ensure customer satisfaction.- **Maintain Customer Records:** Accurately log customer interactions and update information in the system to keep track of requests and resolutions.- **Follow Up with Customers:** Reach out to customers who have pending issues to ensure they are resolved and the customer is satisfied with the solution provided.- **Provide Product Knowledge:** Keep yourself updated on product details and features to answer questions confidently and promote services effectively.**Required Skills and Expectations:**We expect the ideal candidate to possess strong communication skills, both written and verbal, to interact effectively with customers. A patient and positive attitude is crucial for dealing with customer complaints. Basic computer skills and familiarity with using customer service software would be beneficial. You'll need to demonstrate strong problem-solving abilities and work well independently, showing a willingness to learn and adapt to new challenges in a fast-paced environment.

We are looking for a motivated Call Center Executive to join our team in Gurgaon. This role is ideal for candidates with zero to one year of experience, preferably those who have completed their 12th grade. As a Call Center Executive, you will be crucial in providing excellent customer service and support.**Key Responsibilities:**- **Answer Incoming Calls:** You will respond promptly to customer inquiries and provide information based on their needs.- **Resolve Customer Issues:** You will listen to customers, understand their concerns, and find appropriate solutions, ensuring a satisfactory resolution.- **Maintain Records:** You will document customer interactions and feedback accurately in our system to help improve services.- **Assist With Queries:** You will provide detailed answers to customer questions regarding products, services, and policies.- **Follow Up:** You will reach out to customers when necessary to ensure their concerns have been addressed effectively.**Required Skills and Expectations:**- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, with customers and team members.- Customer Service Focus: A passion for helping people and satisfying customer needs is essential for this role.- Basic Computer Skills: Familiarity with using computers and software for recording customer interactions is necessary.- Team Player: You should work well with others, as collaboration is key in a call center environment.- Adaptability: Being flexible and open to learning new processes and systems is important for success in this role.

We are looking for a motivated Sales Manager to lead our sales team in Gurgaon. This full-time role requires a passionate individual with 3 to 9 years of relevant experience in sales management. The successful candidate will be responsible for driving sales growth and developing effective sales strategies.**Key Responsibilities:**- **Develop Sales Strategies:** Create and implement effective sales strategies to meet company targets and enhance market presence.- **Lead the Sales Team:** Supervise and mentor the sales team, fostering an environment of teamwork and continuous improvement.- **Build Client Relationships:** Establish and maintain strong relationships with clients to understand their needs and ensure customer satisfaction.- **Analyze Sales Performance:** Monitor sales metrics to identify areas for improvement and develop action plans to achieve sales goals.- **Conduct Market Research:** Analyze market trends and competitor activities to inform sales strategies and identify new business opportunities.- **Prepare Sales Reports:** Generate regular reports on sales activities and performance for the management team.**Required Skills and Expectations:**The ideal candidate should have excellent communication and interpersonal skills, enabling effective interactions with clients and team members. A proven track record in sales, along with the ability to identify and seize new business opportunities, is essential. Strong analytical skills are necessary for interpreting data and improving sales strategies. Leadership qualities and the capability to motivate a team are crucial for success in this role. Adaptability to change and a focus on results will be key in driving sales performance.

We are looking for a dedicated Tellecaller to join our team in Gurgaon. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and managing communications effectively.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce and explain our services, aiming to generate interest and secure new business opportunities.- **Follow Up on Leads:** Contact potential clients who have shown interest in our services to nurture the relationship and encourage them to take action.- **Maintain Accurate Records:** Keep detailed notes of each call, including customer feedback and follow-up actions, in our CRM system to ensure seamless communication and tracking.- **Respond to Inquiries:** Address customer questions and concerns promptly and professionally to build trust and credibility with our clients.- **Meet Targets:** Work towards achieving individual and team targets for call volume and conversion rates, contributing to the overall success of the sales team.**Required Skills and Expectations:**- Strong Communication Skills: The candidate should speak clearly and confidently, with a friendly tone to engage customers effectively.- Basic Computer Knowledge: Familiarity with using CRM software and Microsoft Office to manage calls and keep records.- Problem-Solving Ability: The candidate should have the skill to handle customer issues with a positive attitude and provide solutions.- Goal-Oriented Mindset: The ability to work towards sales targets and stay motivated in a fast-paced environment.- Prior Experience: Candidates with 1 to 7 years of experience in telecalling or sales will be preferred. Candidates must have completed at least the 12th grade and be ready to work full-time in our office.

Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation

We need a female telecaller who can communicate effectively with customers over the phone. Relevant experience-especially in the automobile sector-is preferred, though candidates with other experience will also be considered.

We are seeking a motivated and detail-oriented Telecaller Executive to join our team in Gurgaon. Ideal candidates should be fresh graduates or have up to 3 years of experience and be ready to work in a dynamic environment.Key Responsibilities: - **Conduct Calls**: You will be responsible for making outbound calls to clients, introducing our services, and identifying potential leads. Building a good rapport with clients is essential. - **Follow-Up**: Regularly follow up with prospects and clients to maintain relationships and answer any queries they may have. Effective communication is vital for this task. - **Record Keeping**: Maintain accurate records of calls made, feedback received, and any related information in our database. Organizational skills will be highly valuable. - **Team Collaboration**: Work closely with your team to meet targets and share valuable insights from customer interactions. A team-oriented mindset will enhance our collective performance.Required Skills and Expectations: Candidates must possess excellent verbal communication skills in English and Hindi. The ability to listen actively and respond appropriately is essential. A friendly and confident personality will help in engaging clients effectively. Basic computer proficiency is needed to log calls and manage data efficiently. Being reliable, punctual, and having a positive attitude towards learning is crucial for success in this role.

Managed end-to-end business development activities including prospecting, outreach, lead qualification, negotiation, and deal closure across international B2B technology markets. Conducted outbound prospecting through cold calling, LinkedIn outreach, email campaigns, and multi-touch engagement strategies to generate qualified sales opportunities. Targeted US and global markets by identifying Ideal Customer Profiles (ICP), researching accounts, mapping decision-makers, and building strong outbound pipelines. Scheduled and conducted discovery calls with prospects to understand business challenges, qualify opportunities, and align solutions with customer requirements. Executed personalized email and LinkedIn campaigns to improve engagement rates, nurture prospects, and accelerate pipeline movement. Utilized tools such as LinkedIn Sales Navigator, Apollo, HubSpot, Salesforce, and CRM platforms for prospecting, lead tracking, and pipeline management. Maintained accurate CRM records including lead status, follow-up timelines, deal stages, and outreach activities to ensure strong pipeline hygiene and forecasting accuracy. Collaborated with internal sales, marketing, and delivery teams to align outreach messaging, customer requirements, and solution positioning. Conducted market and competitor research to identify new business opportunities, strengthen outreach strategies, and improve targeting effectiveness. Leveraged AI tools and automation platforms to enhance prospect research, personalize outreach messaging, improve workflow efficiency, and increase outbound productivity. Built and maintained strong client relationships through proactive communication, follow-ups, onboarding support, and account management activities. Consistently contributed toward pipeline growth, revenue generation, and achievement of outbound sales and business development targets.

As a Collection Manager, you will play a vital role in overseeing the collection process to ensure timely receipt of payments. Your responsibilities will include:- **Managing Collection Processes**: You will lead the team responsible for collecting payments from clients, ensuring that procedures are followed to optimize results.- **Monitoring Accounts Receivable**: Regularly review outstanding accounts and follow up on overdue payments to minimize financial risk.- **Building Client Relationships**: Communicating with clients to discuss their accounts, resolving any potential issues related to payments, and maintaining positive relationships.- **Analyzing Collection Data**: Evaluate reports on collection activities to identify trends, enabling you to develop strategies for improving collection rates.- **Training and Guiding Team Members**: Provide support and training for team members to enhance their skills in effective collection techniques.To succeed in this role, candidates should possess strong communication and negotiation skills, as these are crucial for managing client interactions. A keen eye for detail is necessary to monitor accounts effectively, along with good analytical skills to assess collection performance. Proficiency in using collection software and spreadsheets is expected. Flexibility and self-motivation are important since this position is work-from-home. Experience in a similar role for 1 to 5 years is required, along with a minimum of a 12th-grade education. A positive attitude and the ability to meet targets are essential for this position.

Company: HT Media Ltd.Job Role: Tele Sales ExecutiveLocation: Sector 18 GurgaonSalary: 25,000 In-HandJob RequirementsMinimum 6 months of experience in telesales/customer callingCandidate must have fluent English communication skillsGraduation (UG candidates can apply)Age Criteria: Up to 30 yearsJob ResponsibilitiesHandle customer calls and explain company servicesGenerate leads and close sales over callsMaintain client relationships and follow-upsAchieve monthly sales targetsUpdate customer details and reportsInterview ProcessTotal 2 Interview RoundsContact DetailsHR Name: Riya HR

JD - Sales ExecutiveLocation: Sector 94, Gurugram (On-site)Working Days: 6 Days a WeekWorking Hours: 10:00 AM - 7:00 PMExperience Required: 2-4 Years (Mandatory)

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.

Make outbound calls to prospective students and explain available courses and services.Handle inbound inquiries and provide accurate information.Maintain follow-ups with leads and convert them into admissions.Maintain professional communication and ensure excellent customer service.Achieve daily/weekly/monthly call and admission targets.Work closely with the academic and sales team to ensure smooth workflow.

Job Title: Specialist - Tele SalesProcess: Personal Loan

We are seeking a Business Development Executive to join our team in Gurgaon. This full-time position is ideal for individuals with 1 to 2 years of experience and an MBA or PGDM background. **Key Responsibilities:**- **Identifying New Business Opportunities:** Research and assess potential markets and customers to generate leads and build a robust pipeline of prospects. This involves understanding industry trends and customer needs to tailor approaches.- **Developing Client Relationships:** Establish and maintain relationships with potential clients through calls, emails, and face-to-face meetings. Nurturing these relationships is crucial for long-term success and repeat business.- **Preparing Sales Presentations:** Create compelling presentations and proposals that clearly communicate our offerings to potential clients. This ensures that prospects understand the value of our services.- **Collaborating with the Sales Team:** Work closely with the sales team to align strategies and share insights. Collaboration ensures efforts are combined to achieve common goals effectively.- **Tracking Market Trends:** Stay updated on market trends and competitor activities to identify new opportunities and adjust strategies accordingly. Awareness of the competitive landscape is vital for informed decision-making.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills, as building rapport with clients is essential. Ability to analyze market data and tailor strategies accordingly is necessary. A proactive approach to problem-solving and a keen interest in sales and business development is expected. Familiarity with CRM software and basic sales techniques will be beneficial. Candidates should be goal-oriented, motivated, and willing to work in a dynamic office environment.

Company: SparrowBytes FinTech SolutionsLocation: Sec.94, GurgaonExperience: 02 yearsIndustry: IT / Web Development / FinTech ServicesSalary: 10,000 15,000 per monthWorking Days: 6 Days a WeekWorking Hours: 10:00 AM 7:00 PMAbout SparrowBytes FinTech SolutionsSparrowBytes FinTech Solutions is a growing technology company specializing in website development, digital solutions, and fintech innovations. We help businesses establish a strong online presence through high-quality websites, web applications, and digital transformation services.Job SummaryWe are looking for a motivated, customer-focused Telesales Executive to join our team. The ideal candidate will be responsible for outbound calling, lead generation, explaining our website development services, and maintaining strong customer relationships. You should have strong communication skills, confidence, and the ability to build rapport over the phone.Key Responsibilities Make outbound calls to potential clients to promote website development and digital services. Generate leads, identify decision-makers, and pitch relevant service offerings. Explain service features, pricing, and benefits clearly and professionally. Follow up on leads through calls, WhatsApp, and email. Maintain detailed records of calls, responses, and follow-ups in CRM tools. Meet daily/weekly/monthly call and conversion targets. Understand customer requirements and share insights with the technical and sales teams. Handle basic customer queries and provide accurate information. Participate in team meetings, product training, and performance reviews.Required Skills & Competencies Excellent communication skills (Hindi/English; regional languages are a bonus). Strong persuasion and negotiation abilities. Basic understanding of website development services (training will be provided). Ability to handle objections confidently. Good listening and customer-handling skills. Self-motivated and target-oriented. Proficiency in phone communication, WhatsApp, and email. Familiarity with CRM tools is an advantage.Eligibility & Qualifications Education: 12th Pass / Diploma / Graduate (any stream). Prior telecalling or sales experience preferred but freshers are welcome. Comfortable making high-volume outbound calls.Benefits Career growth opportunities within the company. Friendly and supportive work environment.How to ApplyInterested candidates can send their updated resume to: careers@sparrowbytes.com 8800885950

PositionTelesales/Sales ExecutiveJob ResponsibilitiesGenerate sales for camera and surveillance products.Explain product features, pricing, and technical specifications toclients.Develop new business opportunities and maintain clientrelationships.Follow up on leads and close sales targets.Prepare quotations, invoices, and sales reports.Support online marketplace and B2B sales activities.Coordinate with warehouse and dispatch teams for order processing.Required SkillsGood communication and convincing skills.Knowledge of MS Excel, email drafting, and online sales platformsis preferred.Strong interpersonal and negotiation skills.

Job Role:We are hiring a Business Development Executive who will connect with MSME clients, explainESG (Environmental, Social, Governance) solutions, and onboard new clients. This role alsoincludes attending events and traveling for business development activities.Key Responsibilities: Identify and connect with MSME clients Pitch ESG and sustainability services to potential clients Prepare professional PPT presentations and proposals Attend client meetings and follow-ups Convert leads into active clients Coordinate with internal teams for smooth execution Attend events to generate new business opportunitiesRequirements: Strong communication and presentation skills Detail-oriented with good attention to accuracy Comfortable with traveling for meetings and events Basic knowledge of PowerPoint (PPT) Interest in ESG / sustainability Confident in client interaction and pitching Target-oriented and proactive approachEducational Qualification: BBA preferred BA / BSc / MSc can also applyEligibility: Female candidates preferred Freshers with good communication skills are welcome Immediate joiners preferred

PositionTelesales/Sales ExecutiveJob ResponsibilitiesGenerate sales for camera and surveillance products. Explain product features, pricing, and technical specifications toclients. Develop new business opportunities and maintain clientrelationships. Follow up on leads and close sales targets. Prepare quotations, invoices, and sales reports. Support online marketplace and B2B sales activities. Coordinate with warehouse and dispatch teams for order processing.Required SkillsGood communication and convincing skills. Knowledge of MS Excel, email drafting, and online sales platformsis preferred. Strong interpersonal and negotiation skills.If you interested, Share me your CV at.