BPO Call Center Job Vacancies in Kolkata

We are seeking a dedicated and enthusiastic Call Center Associate to join our team in Alipore, Kolkata. This position is suitable for candidates with little to no experience. The ideal candidate will have a passion for helping customers and will work from home.As a Call Center Associate, your main responsibilities will include:1. **Customer Support**: Answer incoming calls from customers, addressing inquiries and providing information in a friendly and efficient manner. 2. **Issue Resolution**: Listen carefully to customer issues, troubleshoot problems, and provide appropriate solutions when possible.3. **Data Entry**: Accurately record customer interactions and maintain detailed logs in the database for future reference.4. **Follow-Up**: Ensure timely follow-up with customers on unresolved issues, confirming that their concerns are addressed satisfactorily.5. **Team Collaboration**: Work with team members and supervisors to improve service delivery and share customer feedback.To be successful in this role, you should have excellent communication skills and a clear speaking voice. The ability to stay calm under pressure is essential, as is a commitment to providing top-notch customer service. Basic computer skills and familiarity with digital communication tools will help you excel. You should be able to work independently and manage your time effectively, as this is a work-from-home position. A positive attitude and a willingness to learn will greatly benefit your performance and growth in this role.

- Handle inbound and outbound calls from customers: The Call Center Agent will be responsible for answering calls from customers to address their inquiries, resolve complaints, provide information, and offer assistance.- Maintain customer satisfaction: It is crucial for the Call Center Agent to ensure that customers are satisfied with the service provided, by actively listening to their concerns and finding solutions to meet their needs.- Follow communication scripts: The Agent will be expected to follow specific scripts during calls to maintain consistency and professionalism in all interactions with customers.- Utilize computer systems to track customer interactions: The Agent will need to input and update customer information in the system, as well as log details of each call for future reference.Required skills and expectations:- Excellent communication skills: The Call Center Agent must have strong verbal communication skills to effectively interact with customers over the phone.- Patience and empathy: It is important for the Agent to demonstrate patience and empathy towards customers, especially when dealing with challenging situations.- Basic computer knowledge: The Agent should have basic computer skills to navigate through systems and input customer data accurately.- Ability to work independently: As the job is work from home, the Agent should be able to work efficiently without constant supervision, managing their time effectively to handle calls and inquiries.

- Conduct outbound calls to potential customers: You will be responsible for making calls to potential customers to promote products or services and generate leads.- Handle incoming calls from customers: You will be required to answer incoming calls from customers, address their inquiries, and provide necessary information.- Maintain call records and update CRM: It is essential to maintain accurate records of all calls made and received, as well as update customer information in the CRM system.- Follow up with customers: You will need to follow up with customers who have shown interest in the products or services, answer any additional questions they may have, and keep them engaged.- Achieve daily/weekly/monthly targets: As a Telecalling Executive, you will be expected to meet and exceed sales targets set by the company.Required Skills and Expectations:- Excellent communication skills: You should have strong verbal communication skills and be able to engage customers effectively over the phone.- Basic computer skills: Proficiency in using basic computer applications like MS Office and CRM software.- Customer service orientation: Ability to provide excellent customer service and build rapport with customers.- Time management skills: Ability to prioritize tasks and manage time efficiently to achieve targets.- Positive attitude and willingness to learn: A positive outlook, willingness to learn new technologies, and adapt to changes in the work environment.

Pay: 9,000.00 - 18,000.00 per monthJob description:*Job Title: International Telecalling Agent UK Voice Process**Location: Kasba, Kolkata**Job Type: Full-Time**Process: UK Voice Process (International Calling)**Experience: Freshers & Experienced Both Welcome**Company Overview:*We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in *Kasba, Kolkata*, and looking for enthusiastic individuals ready to grow with us.*Job Description:*We are hiring *International Telecalling Agents* for our *UK Voice Process*. This is a full-time, office-based role where you'll be engaging with UK customers over the phone answering queries, offering support, and ensuring customer satisfaction.*Key Responsibilities:*- Handle outbound and inbound calls to/from UK customers.- Clearly communicate product or service details.- Resolve customer queries in a professional and timely manner.- Maintain call records and update customer information accurately.- Meet daily/weekly targets and call quality standards.- Stay updated on process knowledge and training materials.*Who Can Apply?*- Excellent spoken English is *a must*.- Freshers with good communication skills are encouraged to apply.- Experience in international BPO or telecalling will be a plus.- Comfortable working in *UK shifts* (Afternoon to Night).- Basic computer knowledge and typing skills required.*Perks & Benefits:*- Attractive Salary + Incentives.- Fixed Shifts (UK Timing).- Friendly and supportive work environment.- On-the-job training and growth opportunities.- Weekends Off (Depending on the process).- Convenient office location in *Kasba, Kolkata*.*How to Apply:*Interested candidates can share their resume at *prayoshidwitaya@gmail.com* or contact us directly at *9163460830* to schedule an interview.Job Types: Full-time, Permanent, FresherBenefits:Health insuranceProvident FundWork Location: In person

Senior Telecaller( lead basis call to interior related customer interior details will provide)Good English speaking ,Hindi,bengalisalary 12000 - 21000, incentive will be AdditionalLocation : Kolkata/salt lake sector-V, RegionOnce you share your CV or Resume for review, we can process your application further.Best regards,Sakhil Aktar, ph no- 9874285192, gmail id - sakhilakhtar05@gmail.comBasic Home interiorRequre urgent basis

- Make outbound calls to potential customers to promote products or services: As a Telecalling Executive, your primary responsibility will be to make outbound calls to potential customers in order to promote the products or services offered by the company.- Answer incoming calls from customers to address inquiries: You will also be required to answer incoming calls from customers who have inquiries about the products or services, and provide them with the necessary information.- Understand and adhere to call center scripting and policies: It is important for you to understand and adhere to the call center scripting and policies provided by the company in order to maintain consistency in communication with customers.- Maintain a professional and positive attitude towards customers: You should always maintain a professional and positive attitude towards customers, ensuring that they have a pleasant experience when interacting with the company.Required Skills and Expectations:1. Basic English proficiency: You should have a basic proficiency in the English language in order to effectively communicate with customers.2. Basic computer skills: A basic knowledge of computer skills is required to navigate through customer databases and call center systems.3. Good communication skills: Strong communication skills are essential for effectively conveying information to customers and addressing their inquiries.4. Prior experience in a BPO or call center environment is preferred but not mandatory.5. Ability to work full-time and from the office in Kolkata.

Hiring: Customer Support Associate (UK Non-Voice)Join our BPO team for a UK non-voice process. Handle customer and take survey training will be provided!Requirements: Good written English, basic computer skills,freshers welcome.Schedule: 6 days/week, Sunday fixed off.Perks: Training, growth, attractive salary + incentives.Location: Work from office only (Behala-Taratala)

-Make outbound calls.-Maintain relationship with the customers. -Handel queries.

We are hiring 30 enthusiastic individuals to join our team as Call Center Representatives. In this role, you will call Airtel prepaid customers to help them with their mobile recharges. Both men and women aged between 20 to 30 years can apply. Please note, we are seeking candidates who are not Bengali and can speak Hindi fluently.Key Responsibilities:Call Airtel prepaid customers to assist with mobile recharges.Explain different recharge plans to customers.Answer any questions customers have about recharges.Keep records of calls and ensure customers are satisfied.Salary & Benefits:Monthly salary up to rs.10,000/-Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).Work Details:Work Hours: 10:00 AM to 7:00 PMLocation: Gariahat, Kolkata.Call : 7596958886Qualifications & Skills:Completed Higher Secondary (HS) or hold a Graduate degree.Must speak Hindi fluently.Basic knowledge of mobile recharge services is a plus.Energetic, polite, and focused on helping customers.If you meet these requirements and are interested in this opportunity, we encourage you to apply.

Telemarketing females with English knowledge required interest on sakes will be given preference. High incentives. Freshers will be taught free.

Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.

We are looking for 50 Telecaller Posts in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Kolkata, Mumbai, Chennai, Bangalore, Delhi, with deep knowledge in Microsoft Excel, Motivating Skill, Phone Banking, Outbound Calling, Marketing Communication, KPO, Domestic BPO, Voice Process, Presentation Skills, International BPO, Inbound, Negotiation Skills, Convincing Power, Cold Calling, BPO Non Voice, Outbound Sales, BPO Sales, English, Voice Support, Calling, BPO Call Center, Computer Skills, Telemarketing, Work From Home, Tele Marketing, Typing Skills, BPO, Telesales, Tele Sales and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Pharma, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

We are hiring for Survey and Appointment Setting Campaigns. We are looking for motivated and skilled Lead Generation Experts and Appointment setters for the UK and Australian shift.Job Title: Tele-sales Representative (International BPO Experienced)Company Name: 2nd InningLocation: P285 Darga Road, Kolkata 700017Shift Timing: Australia 6:30 am 3:00 pmUK 2:30 pm 10:30 pmJob Type: Full -Time, OnsiteJob Description: We are hiring Tele-sales Representatives with strong English communication skills. We are looking for candidates with experience in International Outbound BPO to become a part of our team. If you have excellent spoken English skills and previous Tele-calling experience, this is a great opportunity to enhance your career.Key Responsibilities: Make outbound calls to international customers (UK and Australia). Achieve individual targets and contribute to team goals.Eligibility Criteria: Previous Experience in Telesales (International BPO experience), Excellent spoken English communications skills, should be able to work from office.

Job Title: Business Development ExecutiveCompany: MOIT Be-Connect Services Pvt LtdLocation: Salt Lake Sector 5, WEBEL More, KolkataDepartment: International BPO Outbound UK Voice ProcessEmployment Type: Full-Time________________________________________About UsMOIT Be-Connect Services Pvt Ltd is a leading international BPO specializing in outbound voice-based sales and business development campaigns for overseas clients. We focus on delivering value-driven solutions with integrity, performance, and a customer-first approach.________________________________________Job SummaryWe are hiring experienced and confident Business Development Executives for a UK B2B outbound voice process. The role involves calling small and medium-scale businesses in the UK to sell Card Swiping Machines and offer Business Loans tailored to their needs. This is a performance-driven role with fixed salary and attractive incentives for overachievers.________________________________________Key Responsibilities Make outbound B2B sales calls to UK-based small and medium enterprises. Promote and sell card swiping (POS) machines. Offer and explain business loan options to eligible customers. Understand customer requirements and pitch products accordingly. Achieve and exceed weekly and monthly targets. Maintain accurate and up-to-date customer records in the system. Follow a professional and grammatically correct communication style at all times. Follow up with leads and maintain client relationships.________________________________________Requirements Minimum Qualification: 10th Pass or above. Experience: At least 1 year of experience in outbound international voice process (sales). Excellent verbal communication skills in English must speak fluently with no grammatical errors. Strong sales and negotiation skills. Ability to work under pressure and meet targets. Professional, confident, and persuasive demeanor. Basic computer knowledge (CRM experience is a plus).________________________________________Job Details Shift Timing: 2:30 PM 11:30 PM (IST) Working Days: Monday to Friday Weekends Off: Saturday & Sunday Location: Salt Lake Sector 5, WEBEL More, Kolkata________________________________________Salary & Benefits Fixed Salary (No deduction for targets not met) Lucrative Incentive Scheme for exceeding targets Both Side Cab Facility Free Dinner Provided Supportive and performance-oriented work environment________________________________________Why Join Us? Opportunity to work in an international B2B sales environment Consistent work-life balance with fixed weekend offs Fixed salary with high earning potential through incentives Safe and comfortable commute with meals providedHow to ApplyInterested candidates can: Call us directly at 9330636683 / 9836322352 Send your updated resume to hr@be-connect.co.uk

Rainbow ServicesBPO CompanyJob Role-Tele callingLocation- 130D RAJA SUBODH CHANDRA MULLICK ROAD RITI, 1ST FLOOR KOLKATA 700047Salary- Graduate between 2020-2025 (Fresher)-Rs.10000/-Graduate between 2020-2025 (Experienced)- Rs.10000/- plus (As per experience)Under Graduate Fresher-Rs.8000/-Under Graduate Experience-10000/-Eligibility CriteriaHS and GraduateGender-Male/FemaleDuty Hours-8 hrs

Hiring for 100 KYC Executive Jobs in Patna, Kolkata, Lucknow, Kanpur, Jaipur, Jaisalmer, Ludhiana, Agra, Meerut, Aurangabad, Jhansi, Ranchi, Dhanbad, Aligarh, Indore, Raipur, Chhattisgarh, Dehradun, Nasik - Pune Road, Nashik, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in Good Communication Skills, Domestic BPO, BPO Voice, BPO Sales, Hindi BPO, Sales Call, Call Center, Smart Card, Credit Card Reconciliation, Credit Card Domain, Insurance Verification etc.KYC Executive jobs are prevalent across India, with numerous openings in banking, financial services, and related sectors for roles involving customer due diligence, identity verification, and compliance.

Position: Telecaller Client Coordination Timing: 10:00 AM to 7:00 PM (Monday to Saturday) Salary: 10,000 + Performance-Based Incentives Bonus: Mobile Recharge Included Company: Fly Fusion Address: 2D, Shib Sakhti Apartment, 167, Rajdanga, Nabapally, Kolkata 700107 Bus Stop: Nabapally Landmark: Near Pink Pose Pet Shop & Clinic Call / WhatsApp: +91 8967484486 Website: www.flyfusion.in www.flyfusion.co.in Key Responsibilities:Follow-up with leads and existing clientsManage phone and WhatsApp communicationShare software demos and updatesMaintain daily records and reports Who Can Apply:Female Candidates PreferredBasic Computer & WhatsApp KnowledgeGood Communication Skills (Hindi/Bengali/English)

Designation: Customer Service ExecutiveJob Role: Making calls to customers & need to do survey.Candidates are required to be energetic, patient and active listener while speaking to customers over phone.Job Location: Kolkata

Managing client communications, handling customer queries, processing transactions, and performing administrative duties

Hiring: Customer Support Associate (UK Non-Voice)Join our BPO team for a UK non-voice process. Handle customer and take survey training will be provided!Requirements: Good written English, basic computer skills,freshers welcome.Schedule: 6 days/week, Sunday fixed off.Perks: Training, growth, attractive salary + incentives.Location: Work from office only (Behala-Taratala)

- Communicate with clients over the phone or through online platforms: The primary responsibility of a Professional Service Representative is to provide excellent customer service and address any inquiries or issues that clients may have.- Provide accurate information about products or services: Professionals in this role must have a good understanding of the products or services offered by the company in order to effectively assist clients with their questions.- Process orders and maintain customer records: It is important for Professional Service Representatives to accurately process orders and keep detailed records of customer interactions for future reference.- Collaborate with team members and managers: Effective communication and collaboration with colleagues and supervisors are key to ensuring smooth operations and resolving any customer issues effectively.Required Skills and Expectations:- Strong communication skills: The ability to communicate clearly and effectively with clients is essential for this role.- Good problem-solving abilities: Professionals in this role should be able to think quickly on their feet and come up with solutions to address customer concerns.- Attention to detail: Accuracy in processing orders and maintaining customer records is crucial.- Ability to work independently: As this is a work from home position, the Professional Service Representative must be self-motivated and able to manage their time efficiently.- Basic computer skills: Proficiency in using computers and online platforms is necessary for this role.