International BPO Voice Process Job Vacancies in Ahmedabad

- Handle customer inquiries: Customer care agents are responsible for responding to customer inquiries and addressing their concerns or questions in a timely and professional manner. This includes answering phone calls, responding to emails, and communicating via live chat.- Provide product information: Customer care agents should have a good understanding of the company's products or services in order to effectively provide accurate information to customers. They need to be able to explain product features, benefits, and pricing to potential buyers.- Process orders and returns: Customer care agents assist customers with placing orders, processing payments, and handling returns or exchanges. They should be able to navigate the company's order processing system efficiently and accurately.- Resolve customer complaints: Customer care agents need to have strong problem-solving skills to effectively address customer complaints or issues. They should be able to listen to customer concerns, empathize with their situation, and work towards finding a satisfactory resolution.- Strong communication skills: Customer care agents must have excellent verbal and written communication skills to effectively interact with customers. They should be able to articulate information clearly and professionally.- Patience and empathy: Dealing with customer inquiries and complaints can be challenging, so customer care agents need to have patience and empathy when interacting with customers. They should be able to remain calm and composed in all situations.

Appointment Scheduler B2B Sales (US Process) Location: Ahmedabad (Work From Office Only) Shift: 7:30 PM 4:30 AM (US Night Shift) Working Days: Monday to Saturday Company: Levons Technologies Pvt. Ltd. Client Market: United States / North America About UsLocal P.O.S Depot is a rapidly growing North American company delivering advanced POS systems and payment solutions to businesses across the USA & Canada.To support our expansion, Levons Technologies Pvt. Ltd. is building a strong international B2B sales team in Ahmedabad. Role OverviewWe are looking for confident English speakers with a neutral/US accent to join us as B2B Appointment Schedulers.This role focuses on outbound calling to US businesses, qualifying prospects, and scheduling high-quality appointments for the sales team. This is a target-driven, night-shift, office-based role and ideal for candidates seeking exposure to international B2B sales. Key ResponsibilitiesMake outbound calls to US-based business owners & decision-makersSchedule qualified B2B appointments for the sales teamIdentify and qualify leads as per defined criteriaMaintain accurate data in CRM systemsMeet daily & weekly appointment targetsCoordinate with internal sales teams for smooth handoversMaintain professionalism, consistency, and result focus Skills & RequirementsExcellent English communication (US/Neutral accent preferred)Experience in B2B appointment setting, international sales, or telecalling is a plusFreshers with strong communication skills are welcomeComfortable working in US night shiftTarget-oriented, self-motivated, and disciplinedReady for 100% work from office (Ahmedabad)Immediate joiners highly preferred Compensation & BenefitsSalary: 8,000 50000,000/month (Fixed + Performance-Based)Attractive incentives & bonusesStable night-shift role with fixed timingsExposure to US & North American B2B marketsCareer growth in international salesSupportive and professional work environment Important Note This is a complete Work From Office role No Work From Home / No Hybrid

Job Title: Chat Service RepresentativeLocation: Ahmedabad, GujaratType: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.Role OverviewAs a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.Key Responsibilities Respond to customer queries through chat, email, and other non-verbal platforms Understand and resolve customer issues with accuracy and empathy Deliver high-quality support that ensures customer satisfactionEligibility Criteria Minimum qualification is High School Diploma or equivalent Freshers can apply; experience of one year in customer service is preferred Strong written English communication skills with good grammar and spelling Basic computer knowledge and typing skills Flexible to work in rotational shifts including weekends and night shifts

Job description:Job Title: Telecalling Sales ExecutiveLocation: Navrangpura, Ahmedabad (Work From Office Only)Experience: Minimum 1 Year of experienceCompany: Trakky Online Salon Service Booking PlatformAbout Trakky:Trakky is a fast-growing beauty-tech startup revolutionizing how customers discover and book salon services online. We re on a mission to simplify and digitalize the salon appointment experience across India.Role Overview:We are seeking a motivated Telecalling Sales Executive to connect with potential salon partners and assist in onboarding them to the Trakky platform. This is an in-office role for candidates who are persuasive, organized, and comfortable communicating over the phone.Key Responsibilities:Call potential salon leads to explain Trakkys services and benefitsConvert warm leads into partner salons through effective pitching and follow-upsMaintain records of calls, follow-ups, and conversions in the CRM systemAssist with onboarding and collecting required partner documents or informationAchieve daily/weekly targets for calls and successful onboardingProvide basic post-onboarding support or coordination to salon partnersRequirements:Good communication skills in Hindi/Gujarati (English is a plus)Confident phone presence and convincing abilityPrior experience in telecalling or telesales is preferredBasic computer knowledge (Excel, Google Sheets, CRM)Ability to work independently and meet targetsFriendly, persistent, and professional attitudeWork Details:Work Mode: Work From OfficeLocation: Navrangpura, AhmedabadWorking Days: Monday to SaturdayTimings: 11:00 AM 8:00 PM(varies as per Businessrequirement)

Job DescriptionJob TitleTele Caller CompanyZEDTECH Water Solution Pvt LtdJob DescriptionWe are looking for a Telecaller who can communicate effectively with potential customers, understand their business type (wholesale/retail/manufacturer/supplier), and share company brochures/catalogues via WhatsApp. The candidate should maintain accurate records and follow-up efficiently.1Make outbound calls to potential customers and explain company products/services.2Handle inbound calls and address customer inquiries professionally.3Maintain a positive and professional relationship with customers.4Save customer contact details after every call.5Send company brochures and product catalogues via WhatsApp.RequirementsMinimum Qualification: 12th Pass / GraduateGood verbal communication in Gujarati, Hindi, and basic EnglishBasic knowledge of WhatsApp, Excel, and call recordingConfident, polite, and persuasive in communicationAbility to take accurate notes and follow instructionsQualificationGraduatedExperience 1-2 year of ExperienceWork LocationPhysicalSalary15000 (+ Performance and Continuity Incentive)About UsOne of the prominent brands in domestic water industry, we are leading suppliers of domestic as well as industrial water purification spares and system.LocationOff sarkhej makarba road, AhmedabadTiming10 to 7 full time GenderPreferences to Female

Were Hiring! Tele Caller Executive Location: Ahmedabad Night Shift (US Process) - 5pm to 2am About the Role:Join our dynamic team and connect with potential clients through outbound calls for a US-based process! If youre a proactive communicator, passionate about building relationships, and thrive in a fast-paced environment, wed love to meet you. Key Responsibilities: Outbound calling to potential leads Track and manage call records on Excel Follow up and nurture leads Collaborate with sales & marketing teams Handle objections with professionalism Requirements: 1-2 years experience (or freshers with excellent communication skills) Fluent English (verbal & written) Comfortable with Microsoft Excel & CRM tools Strong persuasion and organizational skills Ability to work night shifts independently Why Join Us? Competitive Salary + Incentives US International Process Experience Growth Opportunities Friendly, Supportive Environment Ready to grow with us? Apply Now!Please Send Resumes to shailesh@safebooksglobal.com For more details, contact us today!

Votiko Solutions Private Limited - Fostering Careers, Connecting Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesEmpower Your Journey! Work From Home - Unlock Opportunities NationwideAbout Us: Step into the world of Votiko Solutions, a pioneer in the BPO industry and synonymous with the best call center experience. Beyond our commitment to customer engagement, we prioritize individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your path to success becomes our collective journey.Job Overview: As a Call Center Executive, you wield influence in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and deliver stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a catalyst for success in a dynamic work environment.email resume on:- hr@votiko.com ,call on 9558493605

Handle inbound and outbound calls for international record retrieval in the US.Communicate effectively with clients and healthcare providers.Navigate databases to retrieve medical records accurately.Ensure compliance with legal and procedural requirements.Maintain confidentiality and data security.Collaborate with team members to meet targets.Provide excellent customer service.Stay updated on relevant regulations.Participate in training for skillenhancement.

Wehire Talent Solutions Job role - Language Interpreter Location- Remote *Excellent communication in English language is mandatory *Must be fluent in Gujarati Language Native speakers only - 5 days working,2 rotational offs- comfortable with night shifts and 24/7 rotational shifts.Education - 12th pass Freshers and Experienced both are eligibleAge- 18 to 45 years Salary - upto 5.5lpa - Desktop will be provided after selection ContactAakanksha (hr)Contact- 7987939547

SOLVING UK AND US CUSTOMERS QUERIES THROUGH CHAT SUPPORT AND MAIL SUPPORT..

Role Overview:We are looking the candidate with excellent communication skills and good computer literacy.Job Responsibilities:1. Outbound calls to insurances for claim status and eligibility verification2. Calling the insurance carriers based on the appointment received by the clients3. Calling insurance companies to get the status of the unpaid claims4. Willing to work in any process pertaining to voice based on the requirement5. Maintain the individual daily logs6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs7. Work cohesively in a team setting, Assist team members to achieve shared goals8. Communication / Issue escalation to seniors if there is any in a timely mannerSkills Required: Candidate should be with strong logical capabilities, analytical and problem-solving skills Good knowledge of MS Office and familiarity with relevant computer applications Excellent communication skills Convincing skills Attention to Detail Deadline-Oriented Confidentiality Time Management Data Entry Management Accuracy Initiative and TeamworkExperience Range: Experienced with International Voice processOur EVP (Employee Value proposition) 5 Days working 30 Earned Leaves during calendar Year Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership) Performance bonus & Loyalty Bonus Benefits Standard Salary as per market norms Equal career opportunities, No discrimination Magnificent & Dynamic Culture Festival celebrations & fun events

[Viddius Solution ] is a global leader in service], dedicated to delivering exceptional customer service on an international scale. We are currently seeking a dynamic and multilingual Customer Service Representative to join our team and contribute to our commitment to providing top-notch service to our diverse customer base.Position: Customer Service Representative (CSR) - International Inbound ServiceLocation: [Ahmedabad] Job Type: Full-TimeResponsibilities:Multilingual Support:Provide exceptional customer service in multiple languages to cater to our diverse international clientele.Handle inbound calls, emails, and chat inquiries with cultural sensitivity and language proficiency.Cross-Cultural Communication:Demonstrate cultural awareness and adapt communication styles to meet the needs of customers from different regions.Foster positive relationships with international customers to enhance overall satisfaction.Issue Resolution:Investigate and resolve customer issues effectively, ensuring a high level of customer satisfaction.Collaborate with international teams to address complex problems and provide timely solutions.Product and Service Knowledge:Stay updated on the company's global products and services to provide accurate information to customers.Assist in the development of training materials to enhance the team's international product knowledge.Documentation and Reporting:Maintain detailed and accurate records of international customer interactions, transactions, and feedback.Generate reports to analyze international customer trends and suggest improvements.Qualifications:Fluency in [list of languages relevant to your customer base].Accent of LanguagePrevious experience in international customer service or a related field.Excellent cross-cultural communication skills.Strong problem-solving abilities and attention to detail.Ability to work flexible hours to accommodate different time zones.Requirements:post graduate

Graduate/MBA/BBA Freshers - Researcher (Voice Process) Researcher will be primarily responsible for conducting the telephonic Surveys/Interviews thru cold calling and collecting the data, manually and leveraging the automation tools. The candidate should have strong written and verbal communication skills in English, Persistence, self-motivation, versatility, critical thinking, problem-solving, communication skills, a sense of humour and an authentic demeanour are assets. Define the lead qualification rules and refine those based on the client feedback. Excellent web research acumen and interest. Adequate knowledge of data collection methods (polls, focus groups, surveys etc) PC proficiency + strong skills in MS Office Suite (Outlook, Word, PPT, Excel) is essential. Understand and leverage the sources of information. Understand the tools to research the data and also capture the data. Own and Drive continuous improvement within the process through Quality initiatives. Collecting and analysing equity fundamentals data for Global market and taking ownership in data quality controls to ensure consistent and high quality data are manufactured in order to meet product requirements. Need to work with considerable latitude under the direction of the Ops Head / Ops Manager and in sync with the vision of the company.SalaryCompetitive Salary. Commensurate with experience. This position will be follow the following 1 month training and learning program around Research Methods and Research Model. Following this the candidate will be on Probation period of 6 months and will not be liable for any offer benefits or vacation pay. CTC Salary 2.5 Lakhs to 3.5 Lakhs annuallyShift Timing Candidate must be flexible to work across shifts such as Australian (early morning), European (Afternoon) and American (Evening). Generally the working hours for the above shifts could be -

Job Title: International Bpo Voice Process - Chat SupportLocation: Vadodara & GandhinagarSalary: Up to 30k (Based on BPO experience & Interview) Shifts: Night shift and Rotational shift between 6 am - 10 pm (24*7 envirDear Jobseekers,We have an exciting opportunity for the role of Customer Experience Specialist - Chat Support in Vadodara & Gandhinagar locations.We are looking for candidates with excellent communication skills and fluency in English. Fronment)Week Off: Any two rotational week offResponsibilities:Provide excellent customer service through chat support.Respond promptly to customer inquiries.Handle and resolve customer complaints.Identify and escalate issues to the appropriate channels when necessary.Follow up on customer interactions and ensure customer satisfaction.Document all customer interactions in the appropriate system.Meet or exceed quality and productivity goals.Participate in training and coaching sessions as required.Maintain a positive and professional attitude towards customers and colleagues.Be flexible to work in a 24*7 environment with night shifts and rotational offs.Must be able to commute within a local transport boundary of 30kms.

Outbound Calling: Initiate outbound calls to international customers with the aim of promoting products/services,addressing inquiries, and resolving issues. Communicate with customers via phone, email and chatWork with internal departments to meet customer's needs and Data entry in various platformsMarket Research: Do the survey and research and connect international client through Email and LinkedIn.Customer Engagement: Engage with customers in a professional and courteous manner, actively listening to theirneeds, and providing relevant information.Performance Metrics: Meet and exceed established performance metrics, including call quality, productivity, andcustomer satisfaction targets.

We are Looking for International Telecaller. 1.support the Customer Service Team to Complete the Customer Experience.2.outbound Calls to Insurances for Claim Status and Eligibility Verification.3.calling the Insurance Carriers Based On the Appointment Received By the Clients

Customer Inquiry to Converted in Sales as Pr Customer Requirement. Provide Company Product Knowledge and Sale the Product Via Chat .100% Non Voice Process .good Incentive Available .fluent English Speaking & Writing

Sr. Representative for International BPO! Process: B2B Sales process(Voice) Vacancies: 15+ Salary- No Bar + uncapped incentives + performance bonus + IJP + yearly appraisal Responsibilities and Duties: Excellent English communication Min. 1 year of international BPO sales (Voice) / Freshers with excellent English are eligible Any graduate / undergraduate can applyNote: Outstation candidate will be provided with 15 days free accommodation with mealsFor more details kindly contact me or share your resume on whatsapp

We are hiring for Medical Tourism (International process).Freshers and Experienced both candidates can apply.Must have good spoken and written communication skills.Ready to work in night shift (US Shift).Kindly send your resume/CV at hr@vahininfotech. comAddress:3103 & 3104, 3rd floor, A wingThe Retail Park, Bopal, AhmedabadInterview Timing: 12:00 PM to 5:00 PMKindly carry your updated resume/CV.

US Associate Role Overview:We are looking the candidate with excellent communication skills and good computer literacy.Job Responsibilities:1. Outbound calls to insurances for claim status and eligibility verification2. Calling the insurance carriers based on the appointment received by the clients3. Calling insurance companies to get the status of the unpaid claims4. Willing to work in any process pertaining to voice based on the requirement5. Maintain the individual daily logs6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs7. Work cohesively in a team setting, Assist team members to achieve shared goals8. Communication / Issue escalation to seniors if there is any in a timely mannerSkills Required: Candidate should be with strong logical capabilities, analytical and problem-solving skills Good knowledge of MS Office and familiarity with relevant computer applications Excellent communication skills Convincing skills Attention to Detail Deadline-Oriented Confidentiality Time Management Data Entry Management Accuracy Initiative and TeamworkExperience Range: Fresher or Experienced with International Voice processOur EVP (Employee Value proposition) 5 Days working 30 Earned Leaves during calendar Year Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership) Performance bonus & Loyalty Bonus Benefits Standard Salary as per market norms Equal career opportunities, No discrimination Magnificent & Dynamic Culture Festival celebrations & fun events

Hiring For International Business Development ExecutiveJob Description: Build relationships with prospective clients Manage sales pipeline Identify key decision-makers and build strong relationships with customers Develop new business and long-term account opportunities through prospecting and coldcalling Maintain consistent contact with existing clientsSalary: Depends On Interview & Experience + Good INCShift: Us ShiftLocation: AhmedabadFluent English Required