BPO Team Leader Job Vacancies in Chennai

Wanted freshers...Education Qualification: 10th,12th, Dip to Any DegreeTime : 9.00 to 5.00Age limit:- 18-30Permanent work, Accommodation will be arranged,(Send your resume)CONTACT NUMBER : 7448609051 (TL)

ROOM AND FOOD ACCOMMODATION FREEPERMANENT WORK IMMDIATE JOINING

Job Summary:We are seeking a proactive and experienced BPO Team Leader to manage and guide a team of customer service agents. The ideal candidate should be skilled in team management, performance coaching, and ensuring smooth day-to-day operations while delivering excellent customer experiences.Key Responsibilities: Lead, mentor, and motivate a team of agents to achieve individual and team KPIsMonitor daily operations, call quality, and customer interactions to ensure service excellenceConduct regular team meetings, feedback sessions, and performance reviewsHandle escalations and resolve customer issues effectivelyMaintain shift schedules, attendance, and workforce planningGenerate daily/weekly/monthly performance reports and share with managementCollaborate with QA and training teams to identify skill gaps and training needsEnsure compliance with company policies, procedures, and service standardsRequirements:Minimum 2 years of experience in a similar role (BPO/Call Center Team Leader)Strong leadership, coaching, and people management skillsExcellent communication (verbal & written) and interpersonal skillsGood understanding of CRM tools and call center metricsAbility to work in a fast-paced and target-driven environmentFlexibility to work in rotational shifts, including weekends if requiredEmployment Type: Full-TimeLocation - OMR/Perungudi - ChennaiShift - Rotational Shift Experience: 2 to 4 Years in a BPO/Call Center Environment with Team Handling ExperienceQualification - Any Graduates Interested Candidate can contact via-Email - sneha@innov.in Phone number - 7708390529Name - Ms. Sneha

we wanted experience candidates in star health insurancewe wanted experience team manager and experience Telecallerstar health insurancepartime and full time is also available job seekers, housewives, extra income earner, college students is also welcome TEAM MANAGER MUST EXPERIENCE IN STAR HEALTH INSURANCE ( 1 TO 3 YR EXP)

**URJUINT JOB VACANCY** WANTED :10th TO ANY DEGREE WORK. :OFFICE WORK ( DATA ENTRY AND TAMIL TELECALLING TEAM LEADER )LOCATION :CHENNAI SALARY. :18K TO 28kPART TIME /FULL TIME AVAILABLE PERMANTEDJOB 100%FOR MORE DETAILS CONTACT SEND YOUR RESUME Whats app me

We have Vacant of 30 Bpo Team Leader Jobs in Chennai, Tamil Nadu, Good Personality, Good English Communication, for Freshers Educational Qualification : Higher Secondary, Diploma, Advanced/higher Diploma, Professional Degree Skill Good Personality, Good English Communication Etc.,

WE ARE LOOKING FOR Bpo Team Leader.PERMANENT JOBURGENT REQUIREMENTNO CONSULTANT

??Government Approved CompanyPermanent Job OpportunityFor Both Men And WomenFull Time / Part Time Rooms Free*Permanent Job10Th To Any Degree Or DiplomaPass / FailAge Limit Salary : 18K To 28KLocation: Chennai

We have vacant of 25 Bpo Telecaller Jobs in Vadapalani, Chennai, Tamil Nadu,Valasaravakkam Chennai, Tamil Nadu,Porur, Chennai, Tamil Nadu,Tamil Voice process,Communication Skills,Office Assistant,Team Leader Quality,trainer, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Tech/B.E, Post Graduate Diploma, M.Com Skill Tamil Voice process,Communication Skills,Office Assistant,Team Leader Quality,trainer etc.

To manage a Team of 25 Customer Care Executives To monitor the Queue and ensure Service Level is maintained Up to date knowledge on the assign project/product Oversee day-to-day teams' operation and performance Do regular performance evaluation Monitor team performance and report on metrics Listen to team members feedback and resolve any issues or conflicts Arrange daily huddle meeting to delegate tasks and project deadlines Manage daily attendance/shrinkage Motivate team membersRequired: Excellent command on English and Hindi language both verbal and written Decision Making Able to work under pressure Basic knowledge of computer. MS- Office

Develop Staff. Training. Coaching. ...Support Staff. Handle escalations. Provide answers and guidance to staff. ...Be a Manager. Lead and Inspire. Communicate company news. ...Do Admin. Leave approvals. Payroll information. ...Self Development. Attend briefings. ...Take overflow calls.

Handle a team of 15-20 call center executivesDaily/Weekly/Monthly reports to be prepared and maintained location wise for branch wise reviewManaging the performance of othersMultitasking with ease to handle the needs of various reps at the same timeCreate an inspiring team environment with an open communication cultureSet clear team goals, Motivate team membersOversee day-to-day operationMonitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is neededListen to team members feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsEncourage creativity and risk-takingDevelop a strategy the team will use to reach its goalSupports team manager and performs management duties when manager is absent or out of officeProvides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaintsDay to day attendance updating, Taking care of daily shrinkage, leaves, and preparing weekly roster based on the call forecastingDaily call audit by team leaders to improve the quality of service as per designed parameters and share the feedback with agentsTaking escalation calls and follow up for closure, Out call to be done to customer for close loop and share the tracker on daily basisPerks & Benefits:PF BenefitsMedical InsuranceLunch will be provided @ officeIncentivesMarketsof1VLV Complex,No.41, Anna Salai,Little Mount, Saidapet, Ch - 15.Near Little Mount Metro Station.Role Team LeaderIndustry Type BPO / Call CentreDepartment Customer Success, Service & OperationsEmployment Type Role Category Operations

We have vacant of 50 customer care services, team leader, and team incharge Jobs in Chennai, Tamil Nadu, Telecalling / BPO / Telesales, Tamil Teacher, Team Leader Quality, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, BHM, B.Pharma, B.Sc, B.Tech/B.E, LLB, MBBS, BVSC, MD/Medicinae Doctor, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, MS/Master of Surgery, M.Pharma, M.Sc, M.Tech, MSW, LLM, MVSC, CA, CS, DNB, ICWA, Integrated PG, Other Doctorate Degree, Some Tertiary Coursework, Ph.D/Doctorate, MPHIL, DM/Doctorate of Medicine Skill Telecalling / BPO / Telesales, Tamil Teacher, Team Leader Quality etc.,

Job descriptionPerforming market researchGathering and processing research dataPerforming basic admin duties including printing, sending emails, and ordering office suppliesAssisting and coordinating with the sales teamAssisting the Front Office teamAssisting with inventory controlOrganizing staff meetings and updating calendarsKey Skills :Back OfficeData EntryComputer Operator

The Budget for the profile is 3.5 Lakh Max CTC , Looking for Immediate JoiningAny graduate with minimum 2 years experience in handling Sales team from a Insurance BPO Domain The candidate must have handled minimum 15 to 20 seats The candidate should posses Excellent communication in both Hindi and English The candidate should be independent in driving the sales and manage client relationship and should be a good people leader The candidate should have thorough understanding of Call centre metrics, concepts, dialers, CRM etc The candidate should be good in building strategies, analytics and defining process The candidate should be well versed MS office and should have excellent presentation skills The candidate should be willing to take up challenges The candidate should be able to build a team from scratch. The candidate should have a good understanding of Quality & Training The candidate should be good in Team Building

For Voice Process: Google Process in Software Company

The Budget for the profile is 3.5 Lakh Max CTC , Looking for Immediate JoiningAny graduate with minimum 2 years experience in handling Sales team from a Insurance BPO Domain The candidate must have handled minimum 15 to 20 seats The candidate should posses Excellent communication in both Hindi and English The candidate should be independent in driving the sales and manage client relationship and should be a good people leader The candidate should have thorough understanding of Call centre metrics, concepts, dialers, CRM etc The candidate should be good in building strategies, analytics and defining process The candidate should be well versed MS office and should have excellent presentation skills The candidate should be willing to take up challenges The candidate should be able to build a team from scratch. The candidate should have a good understanding of Quality & Training The candidate should be good in Team Building

As a BPO Telecaller in Chennai, India, you will be responsible for making outbound calls to potential customers to promote products or services. Your key responsibilities include making a high volume of calls, explaining products or services, and convincing customers to make a purchase.You will need to have excellent communication skills to effectively communicate with customers over the phone. A polite and friendly demeanor is essential to build rapport with customers and address their concerns. Additionally, strong persuasion skills are required to convince customers to make a purchase.The ideal candidate for this role should be confident, persistent, and goal-oriented. Prior experience in a similar role is preferred but not required. A high school diploma (10th pass) is the minimum education requirement for this position. If you are looking for a challenging role in a fast-paced environment, this position may be the perfect fit for you.