Call Center Job Vacancies in Surat

Excellent telephone communication and customer-handling skills. Fluency in Hindi; Gujarati and English are an advantage. Customer persuasion and sales conversion skills. Basic understanding of jewellery products and customer buying behaviour. Knowledge of WhatsApp, MS Excel and CRM software. Patience, confidence, positive attitude and professional etiquette. Ability to meet targets and maintain accurate records.

Experience: FresherWe are seeking a motivated person join our dynamic team. The ideal candidate will possess strong communication skills.Skills:Excellent communication skills, both verbal and written.Proven experience in lead closure and nurturing prospects.Ability to identify potential clients and understand their needs.Key Responsibilities:Develop and maintain relationships with clients to drive sales.Prepare and deliver presentations to potential clients.Employ distributors by phone to boost salesCollaborate with marketing to optimize lead generation strategies.Qualifications:Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.

We are looking for a Tele Caller to join our team. As a Tele Caller, you will be responsible for communicating with potential customers over the phone and helping promote our services. This is a full-time work-from-home position for freshers, and you only need to have completed your 12th grade.Key Responsibilities:1. Customer Communication: Engage with potential customers through phone calls to introduce our services and products effectively.2. Lead Generation: Identify and gather leads from various sources to expand our customer base.3. Data Entry: Maintain accurate records of calls made and customer interactions in our database.4. Follow-Up: Reach out to existing and potential customers to follow up on their inquiries and provide necessary information.5. Feedback Collection: Collect feedback from customers to help improve our services and products based on their needs and preferences.Required Skills and Expectations:Candidates must have excellent communication skills, with the ability to articulate clearly and listen actively. A good understanding of basic computer operations and proficiency in using phone systems is essential. The ideal candidate should be self-motivated, organized, and capable of working independently in a remote setup. A positive attitude and the ability to engage customers are crucial for success in this role. Being a team player and driven to meet performance targets will be greatly valued

Cold Calling & Lead Engagement: Initiate outbound calls to potential customers from provided databases to introduce our products/services. Sales Conversions: Understand customer needs, pitch appropriate solutions, handle objections effectively, and close sales. Inbound Query Handling: Answer incoming calls from prospective clients generated through local marketing campaigns. Data Maintenance: Accurately update and maintain customer records, call logs, and follow-up schedules in our system. Target Achievement: Consistently meet daily talk-time requirements and monthly sales targets.

Role at a glance Experience: 0-3 years; freshers can apply Location: Surat, Gujarat - onsite English Proficiency (and likely Hindi/Gujarati for a Surat-based role): You need to be fluent and articulate. Computer/Internet Skills: You need to be able to navigate the web, use emails, and understand basic digital terminology. MS Excel: This is non-negotiable. You must know how to input data, use filters, sort data, and create basic tables. If you're applying, emphasize communication skills + sales confidence + lead generation ability + genuine interest in technology/eCommerce, rather than presenting yourself only as a telecaller.

We are seeking a dedicated Telecaller Executive to join our team in Mota Varachha, Surat. The ideal candidate will possess excellent communication and interpersonal skills, along with a positive attitude and a target-oriented approach.In this role, you will be responsible for making outbound calls to potential customers, effectively conveying product information, and handling customer objections professionally. You will also follow up with leads to ensure their queries are addressed, maintaining a strong relationship with clients. Basic knowledge of MS Office and CRM systems will be essential for performance tracking and reporting.Candidates should have 1 to 2 years of experience in a telecalling or customer service role, with proven convincing and follow-up skills. Strong organizational skills and an ability to manage time effectively are crucial for achieving set targets. This is a full-time position requiring a female candidate who is willing to work from the office. Working hours and specific shift timings will be communicated during the interview process. The role demands a high level of professionalism, and the ability to adapt to various customer situations while maintaining a calm demeanor. If you are a motivated individual looking to advance your career in telecalling, we encourage you to apply.

We are a company selling Bath Fittings, Sanitary Ware, Wellness & Spa services, Air Management products and more.We would like a person who is enthusiastic, ready to learn.The job role includes:- Learn and understand the products and services we cater to. Gain deep knowledge of it.- Create list of architects, PMC, interior designers in Surat. Call them, explain our company and products, give presentation and set up a meeting with them.- Follow up on meeting scheduled. Visit the architect and give in-depth presentation of our products and services. Carry the necessary catalogue to present.- Make posts for social media and promote it. Share it with necessary people.- Track the walk-in clients and follow-up with them for update on quote.- Make quotations for the requirement of clients.- Follow-up visits of sites and architect office to gain contact of probable clients.

We are seeking a motivated Telesales Executive to join our team in Piplod. In this role, you will be responsible for engaging with potential customers over the phone to promote and sell our products or services. Your ability to connect with clients and persuade them will be essential for achieving sales targets.Key Responsibilities:- Conduct Outbound Calls: Make calls to prospective customers to introduce them to our offerings, explain features, and address their inquiries.- Build Customer Relationships: Establish and nurture relationships with clients to understand their needs and provide tailored solutions.- Meet Sales Targets: Strive to consistently meet or exceed monthly sales goals through effective communication and selling techniques.- Maintain CRM Records: Accurately record and update customer interactions and sales data in our CRM system for effective tracking and follow-up.- Handle Objections: Address customer concerns and objections professionally to convert inquiries into sales.- Collaborate with Team Members: Work closely with colleagues to share insights and strategies that can enhance overall sales performance.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in a telesales or related role. Strong communication and persuasive skills are essential for building rapport and closing sales. A customer-oriented approach, along with the ability to adapt your pitch based on the client's responses, is highly valued. Proficiency in using CRM software and basic computer applications is also expected. A positive attitude, goal-driven mindset, and the willingness to learn will contribute to your success in this role.

Position: DME Sales Representative - Physician Relations (US Market)Work Hours: 6:00 PM - 2:30 AM ISTKey Responsibilities:Build relationships with physician offices, clinics, hospitals, and healthcare providersGenerate referrals and DME orders through outreach and follow-upsConduct meetings and presentations with healthcare professionalsCoordinate with internal teams to ensure smooth order processingMaintain CRM records and achieve monthly sales targetsRequirements:Excellent communication, sales, and relationship-building skillsAny sales/business development experience is preferred (Healthcare experience is not mandatory but nice to have)Candidates from non-healthcare backgrounds with strong communication skills are encouraged to applyBasic MS Office knowledge; CRM experience is a plusAbility to work independently in a fast-paced environment

We are looking for a motivated and enthusiastic female Telecaller to join our team in Katargam. This is a full-time position ideal for candidates with little to no prior experience. Key Responsibilities:- Make Outbound Calls: Call potential customers to provide information about our products or services, ensuring clarity and encouraging interest.- Handle Customer Queries: Address questions and concerns from customers effectively, showcasing strong communication skills and product knowledge.- Maintain Records: Keep accurate records of calls made and customer responses in our database to support future communications and follow-ups.- Follow-Up Calls: Conduct follow-up calls with potential customers to assess their interest and encourage them to make a purchase.- Achieve Targets: Work towards achieving daily and monthly targets set by the management, contributing to overall team performance.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential. You should be able to speak clearly and confidently to engage customers.- Listening Skills: Ability to listen actively to customer queries and respond thoughtfully.- Basic Computer Skills: Familiarity with using computers and software programs for data entry and record keeping.- Positive Attitude: A friendly and positive attitude is important for interacting with customers and creating a pleasant experience.- Team Player: Willingness to collaborate with fellow team members in a supportive work environment.Ideal candidates should be reliable, eager to learn, and possess a strong desire to excel in a customer service role.

We are looking for a dedicated Tele Sales Officer located in Dindoli, Surat. This entry-level position is ideal for females who have completed their 12th grade and are eager to start a career in sales.Key Responsibilities:1. Customer Calling: You will engage potential customers over the phone, introducing our products and services and explaining their benefits.2. Lead Generation: Your role involves identifying potential leads and maintaining a database of potential clients to expand our customer base.3. Sales Closing: You will work towards converting leads into sales by following up with interested customers and guiding them through the purchasing process.4. Customer Support: Assisting customers with inquiries, resolving issues, and providing the information necessary to enhance their experience.5. Feedback Collection: Gathering customer feedback to improve our offerings and reporting insights to the management team for further development.Required Skills and Expectations:Candidates must possess excellent communication skills and a clear and friendly phone manner. A basic understanding of sales principles and customer service is beneficial but not required. You should be enthusiastic, learn quickly, and be able to handle rejection while staying motivated. Strong organizational skills and attention to detail are essential to track sales leads and progress effectively. Being comfortable working from the office and collaborating with team members is crucial for this role.

We are seeking a dedicated Customer Care Executive to join our team in Surat, India. This role is perfect for freshers who have completed their 12th grade and are eager to kickstart their careers in customer service.As a Customer Care Executive, you will be responsible for assisting customers by addressing their inquiries and resolving issues. Your customer interactions will be essential in building positive relationships and ensuring customer satisfaction.Key Responsibilities:1. Customer Support: Respond to customer queries via phone, email, or chat, providing accurate information and solutions promptly.2. Issue Resolution: Identify customer problems and work towards resolving them efficiently, ensuring a seamless experience for the customer.3. Product Knowledge: Maintain up-to-date knowledge of company products and services to provide informed assistance to customers.4. Documentation: Record customer interactions and feedback accurately in the system to help improve service quality.5. Feedback Collection: Gather customer feedback and suggestions to relay back to the management for service improvement.To excel in this role, you should have strong communication skills, be patient, and possess a good understanding of customer service principles. A positive attitude and the ability to work independently will help you succeed in a remote work environment. Additionally, being tech-savvy and proficient in using computers will enhance your performance in this position.

We are looking for a dedicated Tele Caller to join our team in Vesu, Surat. In this role, you will communicate with customers over the call, providing information and assisting with their inquiries. Your goal will be to enhance customer satisfaction and support our sales efforts.Key Responsibilities:1. Customer Communication: Engage with potential and existing customers through phone calls to understand their needs and provide accurate information about our services.2. Lead Generation: Identify and qualify leads by gathering relevant information and updating our database with potential customers to enhance our service opportunities.3. Problem Resolution: Address customer concerns and issues promptly, ensuring that their questions are answered and that they feel valued.4. Follow-Up Calls: Conduct follow-up calls to previous customers to gather feedback, confirm their satisfaction, and encourage repeat business.Required Skills and Expectations:Candidates Fresher with GOOD ENGLISH COMMUNICATION AND experience candidates should have a minimum of 1 year and a maximum of 7 years of experience in telecalling or a related field. A graduate degree is required. Strong communication and interpersonal skills are essential, along with a friendly and persuasive phone manner. You should also possess good organizational skills, the ability to multitask, and proficiency in using computer systems for data entry and management. The role requires a proactive approach to achieve targets and a passion for customer service.And Yes there will be 'BEST INCENTIVES PROGRAM'.

We are looking for a motivated Sales Executive to join our team in Nana Varachha. This is a full-time position suited for individuals with 0 to 2 years of experience and a minimum education of 12th pass. The role involves working from the office to drive sales and contribute to the growth of our business.Key Responsibilities:- Identify and Engage Leads: You will research and find potential customers, reaching out to them via calls or emails to introduce our products.- Understand Customer Needs: Work closely with clients to understand their requirements and suggest appropriate solutions that align with their needs.- Achieve Sales Targets: Set and meet monthly sales targets by actively promoting our goods and services, ensuring customer satisfaction throughout the process.- Maintain Customer Relationships: Build and nurture strong relationships with customers and address any questions or issues they may have to foster loyalty.- Provide Market Feedback: Gather feedback from clients and report on market conditions, keeping the team informed about competitors and sales trends.Required Skills and Expectations:- Strong communication skills are essential as you will be interacting with customers regularly.- A friendly and approachable demeanor is important for building rapport with clients.- Basic knowledge of sales techniques or willingness to learn is preferred.- You should be goal-oriented and have the ability to work independently as well as part of a team.- Being proactive and having good time management skills will help you excel in this role.

We are looking for a Computer Operator based in Surat, who will support our team by performing various tasks on computers. The ideal candidate should be a female with 1 to 2 years of experience in similar roles and must have completed at least their 12th grade education. This is a full-time position that requires working from the office.Key Responsibilities:- Data Entry: Accurately input various types of data into computer systems, ensuring that all information is correct and complete.- File Management: Organize and maintain electronic files, making it easy to retrieve important documents when needed.- Technical Support: Assist colleagues with basic computer-related issues, helping to troubleshoot problems and ensure smooth operations.- Report Generation: Create and update reports using software programs, providing necessary information to management and team members.- Communication: Respond to emails and internal messages promptly, facilitating good communication within the team.Required Skills and Expectations:The candidate must have strong computer skills, particularly in using various software applications like Microsoft Office. Basic knowledge of hardware and software systems is also essential. Good communication skills are necessary for effective interaction with coworkers. The ability to manage tasks under pressure and pay close attention to detail will be important. Finally, candidates should be reliable, punctual, and capable of working independently as well as part of a team.

As a Visa Counsellor, you will guide clients through the complex visa application process. Your role will involve providing accurate information, managing documentation, and ensuring that applicants meet the requirements set by immigration authorities.Key Responsibilities:- Client Consultation: Engage with clients to understand their visa needs and provide them with tailored advice on the best visa options available.- Documentation Management: Assist clients in gathering and organizing necessary documentation to support their visa applications, ensuring all requirements are met.- Application Review: Review completed visa applications for accuracy and completeness before submission, reducing the likelihood of rejections.- Follow-Up Communication: Maintain regular communication with clients to keep them informed about their application status and address any questions they may have.- Stay Updated on Regulations: Keep abreast of current immigration laws and policies to provide clients with the most relevant and accurate information.Required Skills and Expectations:- Proven experience in visa counselling or a related field for at least 1-5 years.- Strong communication skills, both verbal and written, to convey complex information clearly to clients.- Detail-oriented approach to reviewing documentation and applications thoroughly.- Ability to handle multiple cases simultaneously while maintaining a high level of customer service.- Proficiency in using computer systems and basic software applications to manage client information.- Female candidates only, with a professional attitude and the ability to work in an office environment.

We are looking for a motivated female Tele Caller to join our team in Surat. The ideal candidate will be responsible for making outbound calls to potential customers, providing them with product information, and assisting them with their inquiries.Key Responsibilities:- Outbound Calling: Make calls to potential customers to introduce and explain our products and services, helping to create interest and generate leads.- Customer Assistance: Address customer questions and concerns promptly, ensuring a positive experience that encourages future engagement.- Data Entry: Maintain accurate records of calls and customer interactions in our database to ensure follow-up and future reference.- Feedback Collection: Gather feedback from customers to improve service quality and share insights with the management team.- Collaboration: Work closely with other team members to meet daily and weekly targets, contributing to the overall success of the sales department.Required Skills and Expectations:- Communication Skills: Excellent verbal communication and listening skills are essential for engaging effectively with customers.- Fundamental Computer Skills: Basic knowledge of computer operations and experience with data entry to manage customer information accurately.- Positive Attitude: A cheerful and enthusiastic approach while interacting with customers to create a friendly atmosphere.- Time Management: Ability to manage time effectively to reach daily call targets and deadlines.- Team Player: Willingness to collaborate with colleagues and share ideas to achieve common goals. This is a full-time office position, and candidates with no prior experience are welcome to apply.

As an Inside Sales Executive, you will play a crucial role in driving sales and building strong relationships with customers. Your main tasks will involve engaging with potential clients and managing sales processes from start to finish. Key Responsibilities:- Lead Generation: Identify and reach out to potential clients through various channels to generate new sales opportunities and establish initial contact.- Customer Interaction: Engage with clients via calls and emails to understand their needs, answer queries, and provide appropriate product information.- Sales Presentations: Prepare and deliver effective sales presentations to showcase products and services, highlighting their values to encourage purchases.- CRM Management: Maintain accurate records of customer interactions and sales activities in the CRM system to ensure data integrity and effective follow-ups.- Collaboration: Work closely with the sales and marketing teams to align strategies, share feedback, and maximize overall sales performance.Required Skills and Expectations:To succeed in this role, you should have a Bachelors degree, preferably an M.B.A or PGDM, along with strong verbal and written communication skills. You must be comfortable working in a team environment and possess good organizational skills. A proactive approach to problem-solving and a willingness to learn about products and market trends will be highly valued. Familiarity with CRM software and sales techniques will also enhance your ability to perform effectively in this role.

We are looking for a dynamic and enthusiastic Tele Sales Executive to join our sales team. The ideal candidate will be responsible for promoting and selling our Petrol Pump Software (PPS) to potential clients over the phone. This role requires a combination of sales expertise, product knowledge, and exceptional communication skills to generate leads, close deals, and expand our customer base.________________________________________

For IT Sales / Business Development Executive 0-3 years of experience in IT Sales, Business Development, B2B Sales, SaaS Sales, or related fields. Experience selling WordPress, Shopify, eCommerce, website development, SaaS, or IT services is preferred. Strong English and Gujarati communication skills. Hindi communication is an advantage. Excellent communication, negotiation, presentation, and follow-up skills. Ability to understand client requirements and convert them into business opportunities. Comfortable communicating with both domestic and international clients. Self-motivated, disciplined, competitive, and target-oriented. Willingness to learn technology and understand SaaS/eCommerce products. Ability to work independently as well as with a technical team.

We are looking for a motivated and enthusiastic Career Counsellor to join our team.Responsibilities:Call and communicate with job seekers.Understand candidates' qualifications and job preferences.Explain available job opportunities.Schedule interviews with suitable candidates.Follow up with candidates regularly.Maintain candidate records and update the database.Coordinate with the team to ensure a smooth hiring process.Requirements:Good communication skills.Basic knowledge of MS Office and WhatsApp.Positive attitude and willingness to learn.Freshers and experienced candidates are welcome.Qualification:12th Pass / Graduate.Experience:Fresher or Experienced.Job Type:Full-time.Benefits:Training provided.Career growth opportunities.Friendly work environment.