Voice Process Executive Job Vacancies in Hyderabad

As an International Voice Process Executive in Hyderabad, you will be involved in handling customer queries and providing solutions over the phone for international clients. You will play a crucial role in maintaining high levels of customer satisfaction through effective communication.**Key Responsibilities:**- **Handle Customer Calls:** Engage with international customers via phone to assist with their inquiries, ensuring a prompt and courteous response.- **Provide Solutions:** Analyze customer issues and provide accurate solutions, troubleshooting problems efficiently to enhance customer satisfaction.- **Maintain Call Records:** Document and update customer interactions in the database accurately to ensure seamless follow-up and reference.- **Collaborate with Teams:** Work closely with various teams to resolve complex issues, ensuring that customer concerns are addressed in a timely manner.- **Achieve Targets:** Strive to meet individual and team performance metrics, focusing on call handling times and customer satisfaction scores.**Required Skills and Expectations:**Candidates must have excellent communication skills in English, both spoken and written, as the role involves interacting with international clients. A minimum of 2 years of experience in a voice process is required, demonstrating proficiency in handling customer queries effectively. Applicants should have a strong understanding of customer service principles and the ability to remain calm under pressure. Proficiency in handling different customer personalities and a solution-oriented mindset are essential. Being a quick learner and adapting to new systems and processes will contribute to your success in this role.

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- **Provide Solutions:** Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- **Maintain Call Records:** You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- **Follow-Up:** Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- **Adhere to Guidelines:** Follow established protocols and scripts while communicating with customers to maintain the quality of service.**Required Skills and Expectations:**You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

We are looking for a motivated Telesales Executive to join our team in Madhapur, Hyderabad. This entry-level position is ideal for recent graduates or those with up to one year of experience in sales, focusing on engaging potential customers through telephone communication.As a Telesales Executive, your key responsibilities will include making outbound calls to prospective clients and presenting our products or services. You will be responsible for understanding customer needs, providing accurate information, and addressing any queries to support the sales process. Building and maintaining relationships with customers is essential for creating repeat business and referrals. You will also be expected to achieve daily and monthly sales targets while accurately recording interactions in our database.To succeed in this role, you should possess excellent communication and interpersonal skills. A friendly and persuasive speaking style is crucial to engage customers effectively. Time management skills and the ability to work independently in a fast-paced environment are essential. You should also be comfortable using basic computer software for recording sales and managing customer information.Candidates should have a graduate degree and should be eager to learn and adapt quickly in a dynamic environment. A positive attitude and a strong desire to succeed in sales are key traits we value in potential candidates.

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call

As a Tele Caller, you will play a vital role in our sales and customer service team. Your primary responsibility is to communicate with prospective customers over the phone. **Key Responsibilities:**- **Handle Inbound and Outbound Calls:** You will answer incoming calls and make outgoing calls to potential customers, explaining our products and services.- **Generate Leads:** Your task will involve identifying potential clients and gathering their information to create leads for the sales team.- **Follow Up with Customers:** You will regularly follow up with leads and address their queries to maintain their interest and facilitate sales.- **Maintain Accurate Records:** It is essential to keep detailed records of phone calls, customer interactions, and feedback for future reference and improving service quality.- **Collaborate with Team Members:** You will work closely with your colleagues to share insights and strategies, contributing to the overall success of the team.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to express yourself clearly and effectively over the phone, with a friendly and professional tone.- **Problem-Solving Abilities:** The ability to address customer concerns and provide suitable solutions is crucial.- **Basic Computer Skills:** Familiarity with using computers and software to log interactions and manage information is required.- **Time Management:** You should be able to manage your time effectively to handle multiple calls and tasks efficiently.Candidates should have a minimum education level of a Bachelors degree in relevant fields and should possess a passion for sales and customer service. Prior experience in a similar role will be an advantage, but is not mandatory.

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Company: Legal Capital Law FirmRole: Telecalling ExecutiveLocation: BegumpetExperience: 05 YearsQualification: Any GraduateJob Description:Legal Capital Law Firm is looking for a Telecaller to handle inbound and outbound calls, interact with clients, and assist in converting inquiries into consultations for legal services.Roles & Responsibilities:Make outbound calls to potential clients and follow up on inquiriesHandle inbound calls and explain legal services offered by the firmSchedule appointments and consultations for advocatesMaintain accurate client records and call logsFollow up with existing and prospective clients regularlyCoordinate with the legal team for client requirementsEnsure professional and confidential handling of client informationRequired Skills:Good communication skills in English & local languagePolite, confident, and professional phone etiquetteAbility to convince and build rapport with clientsBasic computer knowledge (MS Excel, CRM is a plus)Willingness to learn basic legal service processesPreferred Candidate:Experience in telecalling, customer support, or salesFemale/Male candidates both can applyFreshers with good communication skills are welcomeInterested Candidates:Contact / WhatsApp: 7331114076Email: hrcheranya.legalcapital@gmail.com

SMH Corporation Private Limited is seeking an enthusiastic and detail-oriented International Customer Voice Support Executive to join our dynamic operations team. This role involves managing inbound and outbound calls from drivers, providing accurate guidance, and ensuring efficient data entry related to car auctions and shipments. The ideal candidate must be fluent in English, possess strong communication skills, and be comfortable working in the night shift.Roles & ResponsibilitiesHandle inbound and outbound International calls from drivers, ensuring clear and accurate communication. Provide step-by-step instructions and effectively resolve driver or customer queries. Perform accurate and timely data entry for car auctions, cargo details, and shipment records. Maintain records, documentation, and ensure timely system updates. Collaborate with the operations team to improve process flow and efficiency. Maintain call professional, high-quality, compliance, and documentation. Meet performance metrics (AHT, CSAT, etc.) Good Computer skillscustomer service, ensuring customer satisfaction and support excellence.RequirementsEducation:Graduate (any discipline)Experience:o Minimum 1 year of experience in a US voice process (support or sales). Fresher with excellent communication skills are also welcome to apply.o Excellent English speaking & writing skills with a neutral accento Strong problem-solving abilities and CRM knowledgeo Comfortable working in night shifts (5PM to 2AM)o Experience in US, telecom, or dispatch domain is a pluso Upselling skills are a bonuso Bachelors degree preferred Language Skills: Fluency in English (both spoken and written) is mandatory. The candidate must be able to understand and communicate effectively with native US speakers. Typing Speed: 25-30 WPM with at least 80% accuracy. Shift Timing: 5:00 PM 2:00 AM IST (Night Shift) Work Mode: On-site only (no remote work). Transport: Own transport required (no company transport). Availability: Immediate joiners preferred; 0-15 days notice period candidates will be prioritized.. Salary: Negotiable based on experience.ExperiencePrior experience in international voice support, customer service, or BPO is a plus. Ability to multitask, work under pressure, and thrive in a fast-paced logistics environment. Strong willingness to learn and grow within a customer-centric organization.BenefitsCompetitive Salary: Attractive compensation aligned with industry standards. Health Insurance: Comprehensive health coverage for employees. Career Growth: Clear progression path in a growing organization. Work Culture: Supportive team environment with employee engagement initiatives.How to Apply.Please send your updated resume and a brief coverletter to:jobs@smhcorps.comSubject line: Application for US Voice Process ProfessionalsNoteOnly fluent English candidates who can clearly understand and communicate with native US speakers should apply.Only shortlisted candidates will be contacted. No phone calls, please. Applications will be reviewed on a rolling basis until the position is filled.Job Types: Full-time, PermanentBenefits:Food providedHealth insuranceProvident Fund

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Company: Leading BankJob Title: Virtual Relationship Manager (VRM)Location: [Habsiguda, Hydrabad]Experience: 02 yearsAge Limit: Up to 30 yearsGender: Male & FemaleSalary: Up to 4.3 LPAJob Role:Handle customer interactions over calls/digital platformsBuild and maintain customer relationshipsPromote and explain products/servicesAchieve monthly sales & service targetsRequirements:Graduate/Undergraduate can applyGood communication skills (Hindi/English preferred)Freshers and experienced (up to 2 years) welcomeCustomer-focused and motivatedBenefits:Attractive salary + incentivesTraining & career growth opportunitiesSupportive team environmentApply: Email- prasanth@valdeindia.comContact No: 9342418401

Job Openings for 10 Voice Process Executive Jobs with minimum 1 Year Experience in Masab Tank, Hyderabad, Vijay Nagar Colony, Hyderabad, Mallepally, Hyderabad, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling, Voice Process, Voice Support, Basic Computer Skills etc.

Calling to customer. Explain all products. Arrange presentations. Book appointment

OverviewWe are looking for a motivated, empathetic, and customer-focused Call Center Agent to join our U.S.-based customer service team. In this role, you will be the first point of contact for clients, providing information, resolving inquiries, and ensuring an exceptional experience through phone and/or chat support.Key ResponsibilitiesHandle inbound calls from potential or existing clients courteously, professionally, and confidentiallyConduct detailed intake interviews to gather essential client and case information, including personal details, incident facts, and supporting documentationAccurately enter all information into the firms case management systemAsk clear, targeted follow-up questions to ensure complete and accurate data collectionAssess case eligibility based on firm guidelines and forward qualified leads to legal staff for reviewMaintain knowledge of multiple case types (e.g., personal injury, workers' compensation, medical malpractice) to guide clients effectivelyManage sensitive or emotionally charged conversations with empathy and discretionFollow scripts and legal intake procedures to remain compliant with legal and ethical standardsProvide general information about the firms services without offering legal adviceMeet performance goals for call volume, accuracy, and quality assuranceQualificationsMinimum 2 years of internation voice process is mandatoryStrong communication and active listening skillsAbility to handle high-volume calls in a professional, empathetic mannerExcellent attention to detail and data entry accuracyPrior customer service, legal intake, or call center experience preferredAbility to maintain confidentiality and handle sensitive matters professionally

looking candidates who are experienced in international voice process and having a good communication

Good communication skills, any graduate, but need to convenience skills, good in talkative nature.

1).Handling Inbound and Outbound Calls: Answering customer calls, making outbound calls for sales or follow-ups, and generally managing communication with customers. 2).Resolving Customer Issues: Identifying problems, developing solutions, and ensuring customer satisfaction.3).Placing or Canceling Orders: Helping customers with orders and cancellations. 4).Working with Supervisors and Managers: Responding to questions and providing information to supervisors and managers.

Urgent requirement for Customer Support Languages: Excellent English & HindiVersant level - 5 & 6Qualification : UG/GraduateExperience Salary : up to 24000 in hand (Based upon previous salary)Fresher Salary : 18k Work from office & walk in interviewInterested candidates can contact HR Afreen- 7207910767

Telecalling Executive

We are seeking a motivated and results-driven Telecaller to join our Overseas Education team. The candidate will be responsible for handling outbound and inbound calls, following up on leads, counseling students, and scheduling appointments for counseling sessions regarding studying abroad.Key Responsibilities:Make outbound calls to prospective students and parents.Explain the process, programs, and countries available for higher education (USA, UK, Canada, Australia, etc.).Schedule and coordinate counseling sessions with Education Counselors.Maintain a database of interested students and follow up regularly.Provide basic information about visa procedures, admission timelines, and document requirements.Handle incoming inquiries through phone, email, or social media.Assist in event promotions such as webinars, education fairs, and info sessions.Record feedback and update CRM systems with lead status.Requirements:Minimum 1-2 years of experience in telecalling or customer support (preferably in education or consultancy).Strong communication skills in English, Hindi, and regional language(s).Good interpersonal and convincing skills.Basic knowledge of MS Office and CRM tools.Ability to work under targets and pressure.

Urgent Hiring for Credit Card Sales ExecutiveSalary: 24,000 CTCExperience Required: Minimum 6 months to 1 YearIndustry: Credit Card Sales / Insurance (Health & Life)/Any banking salesJob Summary:We are seeking dynamic and goal-oriented Sales Executives with experience in Credit Card or Insurance (Health & Life) sales. The ideal candidate will have a proven track record of meeting sales targets and should possess excellent communication skills in English, Hindi, and at least one additional language (Telugu, Tamil, Kannada, Marathi, or Bengali). Key Responsibilities:Promote and sell credit card products to customers through various channels.Engage with potential customers to explain product features and benefits.Handle objections and manage customer rejections with a positive attitude.Meet or exceed assigned sales targets on a regular basis.Maintain accurate records of customer interactions and sales activities.Ensure compliance with company policies and regulatory requirements.Desired Candidate Profile:Minimum 1 year of experience in Credit Card or Insurance (Health/Life) sales.Proficient in English and Hindi; knowledge of additional languages such as Telugu, Tamil, Kannada, Marathi, or Bengali is highly preferred.Strong interpersonal and communication skills.Ability to handle customer objections and close sales effectively.Versant Level 4 communication rating or equivalent.Self-motivated with a drive to succeed in a target-driven environment.Qualifications:Any Graduate / Undergraduate with relevant sales experience.Candidates with a strong performance history in direct sales will be preferred.Work Location: NanakramgudaLooking for immediate joinersInterested candidates can contact HR Afreen- 7207910767

Hiring For Fresher - Voice ProcessQualification- Inter/Graduation.Skill set :-Good Communication.Languages - Good English + HindiShift : Rotational shifts - 6 days workingSalary : 14000+ IncentivesWork Location : Pocharam - Hyderabad2 way cab facility - Pick & DropFor any further details please do contact the below given number.Contact person- HR Afreen.Contact Number- 7207910767.Refer your Friends if they fit into the above profile.

Prior experience in a similar role with a solid track record of sales in outbound calling Excellent communication skills in English and Hindi are essential. Basic knowledge of presenting, promoting, and selling courses or services. Bachelor's Degree in any discipline. A diploma or degree in Sales, Marketing, Business Administration, or a related field is preferred Excellent communication and interpersonal skills. Age below 30 years (male or female). 2 to 4 years of experience. Day shift.Interested candidates can Contact : HR Afreen - 7207910767

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323