Voice Process Executive Job Vacancies in Hyderabad

As an International Voice Process Executive, you will play a crucial role in providing excellent customer support to clients across the globe. Your primary responsibility will be to manage incoming calls and assist customers with their queries in a professional manner.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls from customers, addressing their questions and concerns effectively and efficiently.- **Provide Solutions:** Actively listen to customer issues and provide feasible answers or escalate them to the appropriate department when necessary.- **Maintain Call Records:** You are expected to document each interaction accurately in the system to ensure continuity and traceability of customer service.- **Follow-Up:** Engage in follow-up calls to ensure customer satisfaction and resolution of their issues, demonstrating reliability and commitment to service.- **Adhere to Guidelines:** Follow established protocols and scripts while communicating with customers to maintain the quality of service.**Required Skills and Expectations:**You should possess excellent verbal communication skills with a strong command of English to converse confidently with international clients. Ability to work in a fast-paced environment while managing multiple tasks is essential. A customer-centric attitude and the ability to empathize with customer challenges will help you succeed in this role. Additionally, being a 12th pass and having a willingness to learn will support your professional growth. While prior experience is not mandatory, a basic understanding of call handling or customer service is an advantage.

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call

SMH Corporation Private Limited is seeking an enthusiastic and detail-oriented International Customer Voice Support Executive to join our dynamic operations team. This role involves managing inbound and outbound calls from drivers, providing accurate guidance, and ensuring efficient data entry related to car auctions and shipments. The ideal candidate must be fluent in English, possess strong communication skills, and be comfortable working in the night shift.Roles & ResponsibilitiesHandle inbound and outbound International calls from drivers, ensuring clear and accurate communication. Provide step-by-step instructions and effectively resolve driver or customer queries. Perform accurate and timely data entry for car auctions, cargo details, and shipment records. Maintain records, documentation, and ensure timely system updates. Collaborate with the operations team to improve process flow and efficiency. Maintain call professional, high-quality, compliance, and documentation. Meet performance metrics (AHT, CSAT, etc.) Good Computer skillscustomer service, ensuring customer satisfaction and support excellence.RequirementsEducation:Graduate (any discipline)Experience:o Minimum 1 year of experience in a US voice process (support or sales). Fresher with excellent communication skills are also welcome to apply.o Excellent English speaking & writing skills with a neutral accento Strong problem-solving abilities and CRM knowledgeo Comfortable working in night shifts (5PM to 2AM)o Experience in US, telecom, or dispatch domain is a pluso Upselling skills are a bonuso Bachelors degree preferred Language Skills: Fluency in English (both spoken and written) is mandatory. The candidate must be able to understand and communicate effectively with native US speakers. Typing Speed: 25-30 WPM with at least 80% accuracy. Shift Timing: 5:00 PM 2:00 AM IST (Night Shift) Work Mode: On-site only (no remote work). Transport: Own transport required (no company transport). Availability: Immediate joiners preferred; 0-15 days notice period candidates will be prioritized.. Salary: Negotiable based on experience.ExperiencePrior experience in international voice support, customer service, or BPO is a plus. Ability to multitask, work under pressure, and thrive in a fast-paced logistics environment. Strong willingness to learn and grow within a customer-centric organization.BenefitsCompetitive Salary: Attractive compensation aligned with industry standards. Health Insurance: Comprehensive health coverage for employees. Career Growth: Clear progression path in a growing organization. Work Culture: Supportive team environment with employee engagement initiatives.How to Apply.Please send your updated resume and a brief coverletter to:jobs@smhcorps.comSubject line: Application for US Voice Process ProfessionalsNoteOnly fluent English candidates who can clearly understand and communicate with native US speakers should apply.Only shortlisted candidates will be contacted. No phone calls, please. Applications will be reviewed on a rolling basis until the position is filled.Job Types: Full-time, PermanentBenefits:Food providedHealth insuranceProvident Fund

Company: Leading BankJob Title: Virtual Relationship Manager (VRM)Location: [Habsiguda, Hydrabad]Experience: 02 yearsAge Limit: Up to 30 yearsGender: Male & FemaleSalary: Up to 4.3 LPAJob Role:Handle customer interactions over calls/digital platformsBuild and maintain customer relationshipsPromote and explain products/servicesAchieve monthly sales & service targetsRequirements:Graduate/Undergraduate can applyGood communication skills (Hindi/English preferred)Freshers and experienced (up to 2 years) welcomeCustomer-focused and motivatedBenefits:Attractive salary + incentivesTraining & career growth opportunitiesSupportive team environmentApply: Email- prasanth@valdeindia.comContact No: 9342418401

Job Openings for 10 Voice Process Executive Jobs with minimum 1 Year Experience in Masab Tank, Hyderabad, Vijay Nagar Colony, Hyderabad, Mallepally, Hyderabad, having Educational qualification of : Higher Secondary with Good knowledge in Outbound Calling, Voice Process, Voice Support, Basic Computer Skills etc.

OverviewWe are looking for a motivated, empathetic, and customer-focused Call Center Agent to join our U.S.-based customer service team. In this role, you will be the first point of contact for clients, providing information, resolving inquiries, and ensuring an exceptional experience through phone and/or chat support.Key ResponsibilitiesHandle inbound calls from potential or existing clients courteously, professionally, and confidentiallyConduct detailed intake interviews to gather essential client and case information, including personal details, incident facts, and supporting documentationAccurately enter all information into the firms case management systemAsk clear, targeted follow-up questions to ensure complete and accurate data collectionAssess case eligibility based on firm guidelines and forward qualified leads to legal staff for reviewMaintain knowledge of multiple case types (e.g., personal injury, workers' compensation, medical malpractice) to guide clients effectivelyManage sensitive or emotionally charged conversations with empathy and discretionFollow scripts and legal intake procedures to remain compliant with legal and ethical standardsProvide general information about the firms services without offering legal adviceMeet performance goals for call volume, accuracy, and quality assuranceQualificationsMinimum 2 years of internation voice process is mandatoryStrong communication and active listening skillsAbility to handle high-volume calls in a professional, empathetic mannerExcellent attention to detail and data entry accuracyPrior customer service, legal intake, or call center experience preferredAbility to maintain confidentiality and handle sensitive matters professionally

looking candidates who are experienced in international voice process and having a good communication

Hiring For Fresher - Voice ProcessQualification- Inter/Graduation.Skill set :-Good Communication.Languages - Good English + HindiShift : Rotational shifts - 6 days workingSalary : 14000+ IncentivesWork Location : Pocharam - Hyderabad2 way cab facility - Pick & DropFor any further details please do contact the below given number.Contact person- HR Afreen.Contact Number- 7207910767.Refer your Friends if they fit into the above profile.

Exciting Career Opportunity in Hyderabad!JPS Tech Solutions is hiring for Tech Mahindra's Voice Process Roles. ### Key Requirements: - Communication: Excellent skills in English. - Experience: 8 months to 1 year in International Voice Process (Inbound Calling only). - Skills: Knowledge of billing is mandatory. - Work Schedule: - Comfortable working night shifts. - 5 days a week (rotational week off). - Location: Work from Office. - Transport: Both-side cab facility provided. - Joining: Immediate availability. ### Interview Details: - Venue: JPS Tech Solutions Pvt Ltd Block B, 606, Asian Suncity, Kondapur, Hyderabad. Landmark: AMB Sharath City MallDate: 05th December 2024 Time: 10:30 AM to 7:30 PM Contact: +91 7207997277 Email: vamshi@jpstechsolutions.com Dont miss this chance to be part of a leading organization. Join us and grow your career!

Votiko Solutions Private Limited - Pioneering Careers, Unleashing Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesTransform Your Journey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Enter the world of Votiko Solutions, an industry leader and the epitome of the best call center experience. Beyond delivering exceptional customer engagement, we are dedicated to fostering individual growth. Join our dynamic team, where your skills are not just valued but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Define Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085

voice process , with good communication skills

We have urgent requirement for International Voice Process Executive :Organized By VTekis Consulting Pvt Ltd .Walk In Drive on Saturday 05-10-2024 At 10:30 AMPosition : Voice Process ExecutivesExperience : 0-5 yearsQualification : PUC / Intermediate/ 10+3 (Diploma) / GraduationGender : Any Salary : 19k (Fixed 5K Incentives Monthly)Shift : Night ShiftWorking days : 5 Days (2 Rotational WeekoffsAge Criteria : 18 years to 30 yearsWork location : Uppal(Cab facility in 2ways, distance 23Kms from location)Benefits from Company: 2-way free transportation (Home Pickup and Drop) (Below 24Kms only) Self to work (STW) Rs.3300 (only for male employees)Roles and Responsibilities - Excellent communication and problem-solving skills respond to customer queries in a timely and accurate way Multi-tasking abilities & Patience when handling tough cases Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Identify customer needs and help customers use specific features Candidate with good customer service skills would be preferred Should be open to work in Night shifts / Rotational Shifts.Desired Candidate Profile :o Fluency in written and spoken English. o Result Oriented, self driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.Here we are requesting you to get below following documents 1.All Academics (from 10th, Inter mandatory & above documents)2.ID Proofs (Aadhar & Pan)Located in: UppalAddress: Located in: UppalAddress: O[24]7.ai, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039MAP:https::https://maps.app.goo.gl/ZrbMRWnx8CAvckm3A*Further any clarifications please call me on : Navyasri - 8143674590

Urgent Hiring for voice process Looking for Telecaller Language : Fluent English & Hindhi Fresher Salary : up to 15000 to 18k Day shift - 6 Days workinglocation : Hyderabad6 days working Looking for immediate joiner Contact: 8328653177

Position Overview :We are seeking a dynamic and experienced individual to join our team as an English Voice Process Executive. The primary responsibility of this role is to engage with clients from the USA, Canada and Australia, effectively communicating our mechanical engineering design services and driving sales. This is a work-from-home job role.Responsibilities :* Engage with clients from the USA, Canada and Australia via phone calls and other communication channels to understand their needs and requirements.* Effectively articulate the features and benefits of our mechanical engineering design services, highlighting our competitive advantages.* Build and maintain strong relationships with clients, ensuring exceptional customer satisfaction throughout the sales process.* Collaborate with the sales team to develop and implement strategies for acquiring new clients and expanding our market presence.* Keep accurate records of client interactions and sales activities using our CRM system.* Stay updated on industry trends and developments to effectively position our services in the market.Qualifications :* Candidate must be a graduate.* Candidate must have excellent English-speaking skills.* Candidate must have relevant experience.* Candidate musthavealaptop

Should have experience in collection department like loan recovery and debt recovery.Should have 1 to 2 years in collections department.Should have system knowledge.

We have openings for customer support and telesales Executive in bpo sector.Good communication in English.English with regional languages like hindi,malayalam,telugu,tamil,kanada.We need immediate joiners

Dear Candidate,We are conducting walk in interview in Bangalore & Hyderabad location on 20thJan 2024 between ( 9 AM to 1 PM) for one of the Global Investment banking Client .Bangalore Venue Details :Allegis Global Solutions, Commerce @ Mantri, Level 2, Bannerghatta Road, Bengaluru 560076Hyderabad Venue Details :ACTALENT, Ground Level Block, CYBER PEARL, Phase 2, Madhapur, Hyderabad, Telangana 500081Job Details :Job location : Bangalore & HyderabadJob Type: PermanentExp: 0 to 3.5 yrsQualification : Any Graduates / 10+ 2( with experience)Job timings : 24/7 Rotational shiftJOB Description:- Working in a contact center environment handling multiple customer queries from our Customers typically on multiple products and or propositions- Providing quality customer service over the phone to resolve customer enquiries at a high level of customer satisfaction- Ability to interpret and handle complex customer enquiries to establish their needs and offer relevant products, services and solutions- Taking ownership and initiative to complete necessary research and customer follow up or direct the customer to the appropriate department for resolution - Responsible for achieving individual key performance indicators and development whilst maintaining appropriate operational risk control and compliance in all activities- Advising, communicating, empathizing, resolving conflict and responding sensitively to clients- Responsible for ensuring resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction- Recognize and adjust support approach to accommodate all levels of customer- - s experience- Communicate positively with team members, customers, and other partners.

We are looking for a tax professional to advise clients and provide tax preparation services, duties of a tax professional include interacting with clients, obtaining and reviewing tax information and more...

Dear candidate,Hindi and English communication skill and translation Need to handling in bonding callsNeed to handling queries of customer and providing informationGood spoken and written English skill in English Hindi Telugu

Excellent Communication Skills in English.1 Year of Experience is required in international voice (Inbound Calling only) in customer care billing.candidates must be comfortable working in night shifts.work from officecandidates should be ready to join immediately .

Job Title: Customer support associate/Telesales Executive Language: English + Kannada/Tamil/Telugu/Malayalam/Hindi. Experience: 1 year/6mthsQualification: Graduate / PUCSalary: 2-3 LPA Office Location : HSR Layout, Koramangala, Silk boardChennai (Nugambakam)Hydrabad(Begumpet)