Call Center Job Vacancies in Pune

JOB DESCRIPTION OF TELECALLER1. Make outbound calls to prospective clients to generate leads.2. Handle inbound calls and respond to client inquiries.3. Explain company products/services clearly and effectively.4. Schedule meetings for the sales/relationship management team.5. Maintain and update client databases and call records.6. Follow up with clients for conversions and feedback.7. Build and maintain strong client relationships.8. Achieve daily/weekly/monthly calling and conversion targets.9. Work closely with internal teams to ensure seamless account onboarding, servicing, and resolutionof client inquiries.10. Collaborate with marketing teams to develop and implement strategies for client retention andengagement.11. Maintain accurate and up-to-date client records and documentation, ensuring compliance withdata privacy and security regulations.12. Foster a positive and collaborative work environment by effectively communicating with internalteam and seniors.13. Continuously enhance professional knowledge through ongoing education, training, andparticipation in industry conferences to stay at the forefront of financial trends and products.

Callflex Corporation Pvt. Ltd. is hiring Telecallers / Collection Associates for an outbound domestic voice process. The role involves contacting customers to provide EMI payment reminders and follow up on EMI collections.

We are looking for a dedicated Tele Caller to join our team at our Magarpatta office. The ideal candidate should be a motivated individual who can communicate effectively. This is a full-time position, and we welcome freshers who possess a passion for customer service. **Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to introduce our products or services, generating interest and engagement.- **Respond to Inquiries:** Answer questions from customers promptly and clearly, providing helpful information to assist them in making informed decisions.- **Maintain Customer Records:** Keep detailed logs of calls and customer interactions, ensuring accurate records for follow-up and reporting.- **Achieve Call Targets:** Strive to meet daily call quotas and performance metrics set by the management, ensuring productivity and efficiency.- **Gather Feedback:** Collect customer insights and feedback during calls to improve services and understand customer needs better.**Required Skills and Expectations:**- **Effective Communication:** Must possess strong verbal communication skills to articulate thoughts clearly and engage customers.- **Listening Skills:** Ability to listen actively to customer needs and respond appropriately.- **Basic Computer Knowledge:** Familiarity with computer systems for logging calls and managing customer information efficiently.- **Positive Attitude:** A friendly and enthusiastic demeanor that helps create a positive experience for customers.- **Team Player:** Willingness to work collaboratively with colleagues in a dynamic office environment. This role is specifically open to female candidates who have completed at least their 10th grade.

As an Inside Sales Executive, you will play a crucial role in driving sales and building relationships with clients. Your main focus will be on generating leads and closing sales, helping the company achieve its growth targets.**Key Responsibilities:**- **Lead Generation:** Identify potential customers through research and outreach, creating a reliable pipeline of prospects for the sales team.- **Customer Relationship Management:** Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet those needs.- **Sales Presentations:** Prepare and deliver engaging presentations to showcase products or services, effectively communicating their value to potential customers.- **Negotiation and Closing:** Handle negotiations professionally, ensuring mutually beneficial terms and successfully closing sales deals.- **Follow-Up:** Consistently follow up with leads and existing clients to ensure satisfaction and explore opportunities for additional sales.- **Reporting:** Maintain accurate records of sales activities and provide regular updates to management about sales progress and market trends.**Required Skills and Expectations:**- Candidates should have 1 to 2 years of experience in inside sales, demonstrating a proven track record of meeting sales targets.- Strong communication skills are essential, both verbal and written, to effectively interact with clients and present information clearly.- The ability to work independently as well as part of a team is crucial, along with a proactive attitude toward problem-solving.- Candidates must be organized and detail-oriented, capable of managing multiple tasks and priorities in a fast-paced environment.- Proficiency in using CRM software or other sales tools is expected, along with basic computer skills.

Job Title: Telecaller / Telesales Executive - IT ProductsDepartment: Sales / Business DevelopmentEmployment Type: Full-TimeAbout the RoleWe are looking for a confident and target-driven Telecaller to join our sales team. The ideal candidate will be responsible for reaching out to potential customers, explaining our IT products/solutions, and converting leads into sales through effective telephonic communication.Key ResponsibilitiesMake outbound calls to prospective clients from assigned lead lists to pitch IT products and solutionsHandle inbound enquiries and provide accurate product information to potential customersUnderstand customer requirements and recommend suitable IT products or packagesFollow up on warm leads, pending enquiries, and previous conversations to drive closuresMaintain and update the CRM/lead tracker with call status, remarks, and follow-up datesMeet daily/weekly call targets and monthly revenue/conversion goalsCoordinate with the sales executive or account manager for demos, proposals, and closuresProvide basic product FAQs and route technical queries to the appropriate teamCollect customer feedback and share insights with the sales and product teamsRequired Skills & QualificationsGraduate in any discipline (BBA, B.Com, B.Sc IT, or equivalent preferred)0-2 years of experience in telecalling, telesales, or customer support (IT/tech background a plus)Good verbal communication skills in English and Hindi (regional language a bonus)Basic understanding of IT products - software, SaaS, hardware, AMC, or cloud solutionsComfortable using CRM tools, Excel, or lead tracking softwareAbility to handle rejection and stay motivated to achieve targetsStrong listening skills and a customer-first attitudeGood to HavePrior experience in IT product or software salesFamiliarity with B2B sales processesKnowledge of tools like Zoho CRM, Salesforce, or similarWhat We OfferFixed salary + performance-based incentivesTraining on IT products and sales techniquesOpportunity to grow into a field sales or account management roleFriendly, target-driven work environment

We are looking for a motivated and friendly Tele Caller to join our team in Pune. As a Tele Caller, your main duty will be to communicate with potential customers, understand their needs, and provide information about our services. This role is perfect for freshers who are eager to start their career in customer service.Key Responsibilities:- **Making Outbound Calls**: You will be responsible for calling customers and introducing our products or services to them, aiming to generate interest and potential sales.- **Understanding Customer Needs**: During calls, you will listen to customers to understand their requirements, ensuring you can provide relevant information and assistance.- **Maintaining Records**: Keeping accurate records of calls made and customer interactions is essential for tracking progress and follow-ups.- **Providing Information**: You will explain our services, answer questions, and resolve any initial concerns that customers may have to help them make informed decisions.- **Achieving Targets**: You will work towards achieving assigned targets by effectively engaging with customers and encouraging them to inquire more about our offerings.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess excellent communication skills in both English and local languages. A friendly and professional demeanor is important for building rapport with customers. Basic computer knowledge and proficiency in using phone systems are required. A positive attitude, good listening skills, and the ability to work in a team are essential qualities for success in this role. Being a quick learner and adapting to new situations will help you thrive as a Tele Caller.

We are looking for a Tele Counselor to join our team in Bavdhan. As a Tele Counselor, you will be responsible for helping students and clients by providing information and support over the phone.**Key Responsibilities:**- **Conduct Counselling Calls**: You will reach out to students and clients to understand their needs and provide guidance regarding courses and programs available.- **Provide Accurate Information**: It is vital to share correct details about different educational options, including admission processes and eligibility criteria.- **Follow Up with Leads**: After initial contact, you will follow up with leads to ensure they have the information they need and to answer any further questions.- **Maintain Records**: You will keep detailed records of conversations, inquiries, and responses in our system to track client interactions and outcomes.- **Handle Queries**: Respond to specific questions from clients or students and resolve any concerns to ensure a positive experience.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication skills are crucial for explaining concepts clearly and effectively over the phone.- **Listening Skills**: The ability to listen actively and empathetically to clients will help you understand their needs better.- **Customer Service Orientation**: A friendly and professional attitude is expected while interacting with clients.- **Basic Computer Skills**: Familiarity with using computers and software for data entry and record-keeping is necessary.- **Team Player**: Ability to work collaboratively with colleagues and contribute to team goals. This is a full-time position that requires you to work from the office. Candidates with 0 to 1 year of experience and relevant educational backgrounds (B.A, B.C.A, B.B.A, B.Com, B.Sc) are encouraged to apply.

As a Back Office Assistant, you will support various administrative tasks to ensure that the office runs smoothly and efficiently. **Key Responsibilities:**- **Data Entry:** Accurately input and update information in databases and spreadsheets to maintain data integrity and accessibility.- **Document Management:** Organize and file important documents, both physical and digital, to ensure easy retrieval and compliance with record-keeping standards.- **Communication Support:** Assist in managing communications by sending emails, responding to inquiries, and forwarding messages to the appropriate team members.- **Inventory Tracking:** Help monitor office supplies and equipment, ensuring that stock levels are maintained and ordering new materials as needed.- **Report Preparation:** Generate and prepare reports based on collected data to assist senior management in analyzing business performance and making informed decisions.**Required Skills and Expectations:**- **Educational Background:** A Bachelors degree in Commerce (B.Com) is essential, as it provides a foundational understanding of business principles.- **Attention to Detail:** Must be meticulous in carrying out tasks, ensuring that all information is accurate and mistakes are minimized.- **Basic Computer Skills:** Proficiency in using software applications, such as Microsoft Office, is important for tasks like data entry and report preparation.- **Organizational Skills:** Strong ability to prioritize tasks and manage time effectively is crucial for maintaining a smooth workflow.- **Team Player:** Willingness to collaborate with colleagues and assist them when needed, contributing to a positive work environment. This full-time position is based in Aundh, and is ideal for individuals seeking to grow their skills in a dynamic office setting.

As a Sales Executive, you will play a crucial role in driving sales and building strong customer relationships. Your main responsibilities will include:- **Identifying Sales Opportunities**: You will research and identify potential clients to expand our customer base and explore new business opportunities.- **Building Customer Relationships**: Establishing and nurturing strong relationships with clients to understand their needs and provide effective solutions is key to your role.- **Meeting Sales Targets**: You will be responsible for achieving monthly and quarterly sales targets set by the management, ensuring that you actively work towards meeting business goals.- **Presenting Products**: You will present and demonstrate our products to potential customers, highlighting their benefits and features to encourage purchase decisions.- **Preparing Sales Reports**: You will maintain accurate records of sales activities and prepare regular reports to inform management about your progress and customer feedback.Required skills and expectations include:- **Excellent Communication Skills**: You must possess strong verbal and written communication skills to effectively engage with clients and convey product information.- **Proven Sales Experience**: A background of 1 to 4 years in sales is necessary, showcasing your ability to close deals and drive revenue.- **Customer-Oriented Mindset**: You should have a strong focus on customer satisfaction, ensuring that clients have a positive experience with our products and services.- **Team Player**: Being able to collaborate with team members and contribute to a positive work environment is essential for success in this role.- **Basic ITI Qualification**: A qualification in I.T.I. is required, reflecting an understanding of technical aspects relevant to our products.

We are looking for a motivated Business Development Manager to join our team in Pune. In this role, you will play a key part in driving the growth of our business and building strong relationships with clients.**Key Responsibilities:**- **Identify New Business Opportunities**: Research potential markets and clients to expand the companys reach and generate new sales leads.- **Build and Maintain Relationships**: Establish and nurture connections with clients and stakeholders to understand their needs and offer tailored solutions.- **Develop Sales Strategies**: Create effective strategies to approach and negotiate with potential clients, ensuring alignment with the company's goals.- **Prepare and Present Proposals**: Design proposals that clearly outline solutions for clients, demonstrating how our offerings can meet their specific needs.- **Collaborate with Teams**: Work closely with marketing, product, and support teams to ensure a seamless experience for clients and effective communication of our offerings.- **Track Market Trends**: Stay updated on industry trends and competitor activities to identify potential threats and opportunities for growth.**Required Skills and Expectations:**We are seeking candidates with excellent communication and interpersonal skills to effectively engage with clients. A proactive and results-oriented mindset is essential, along with the ability to work independently and as part of a team. A background in sales or business development is valued, but fresh graduates with strong enthusiasm for learning are also encouraged to apply. Familiarity with market research and CRM tools can be beneficial. A willingness to adapt in a fast-paced environment is essential for success in this role.

Eligibility:MBA / BBA / Graduate (Freshers can apply)Candidates interested in sales & marketingPrior internship (optional but preferred)Key Responsibilities:Generate and qualify leads through calls, social media, and referencesUnderstand client requirements and suggest suitable propertiesSchedule and coordinate site visits with potential buyersAssist in property presentations and client meetingsFollow up with clients and maintain strong relationshipsSupport the sales team in closing dealsMaintain client data and update CRM records regularlyConduct basic market research on property trends and competitorsAssist in creating marketing content (WhatsApp, Instagram, listings)

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

We are seeking a motivated Tele Caller to join our team in Vishrantwadi, Pune. This role is ideal for fresh graduates or individuals with up to two years of experience who are eager to develop their communication skills and contribute to our business growth.Key Responsibilities:1. Conducting Outbound Calls: Reach out to potential clients and customers to inform them about our products and services, ensuring clear and effective communication.2. Collecting Feedback: Engage with customers to gather feedback on their experiences, which will help us improve our offerings and enhance customer satisfaction.3. Maintaining Records: Keep accurate records of calls made, customer interactions, and any relevant information in our database to support follow-up actions.4. Achieving Targets: Assist in meeting daily and monthly call targets by managing your time effectively and maintaining a positive attitude.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and be comfortable speaking on the phone. Strong interpersonal skills are necessary to build rapport with customers and understand their needs. A proactive approach and the ability to handle rejection are essential for success in this role. Candidates must be detail-oriented and organized, ensuring accurate documentation of interactions. Basic knowledge of computer operations and proficiency in relevant software is required. A friendly demeanor and enthusiasm for teamwork will contribute to a positive work environment.

Outbound Calling: Contacting prospective clients to introduce and promote personal loan products.Sales & Conversion: Converting leads into applications by explaining interest rates, eligibility criteria, and repayment terms.Document Collection: Assisting customers with filling out applications and collecting necessary documents.

Dear CandidateKindly find below details.Company Brief:Profcyma is one of the leading service platforms, catering to the needs of working professionals by offering them varied choices in management programs for pursuing the course online. With various academic achievements and accolades, Profcyma is known for providing students with one of the most Innovative & Successful Online MBA programs in India. Within7 years we have enrolled more than 1,00,000 working professionals for Online MBA program.Profcyma is a leading Ed-Tech company and pioneer in the executive education space catering to various B-Schools, Universities, and premium Institutes nationally and internationally, having deep corporate connections. Best Education consultancy Award by Finance Minister Smt. Nirmala Sitaraman in 2022 Best Tech for Education by Higher & Technical Education Minister Chandrakant Dada Patil 2022We have received prestigious National Level awards for our exceptional contribution in education industry.Job DescriptionRole:Business Development ExecutiveRoles and Responsibilities:1. Counselling the candidates coming down for the meeting at campus and guiding them with admission process and sharing timely feedback with branches.2. Checking eligibility of candidates.3. Coordination with accounts and student support team for documents and payments updated as required.4. Resolving student queries5. Admission Cancellation report and documents submission fortnightly to DPU.Language : English and Marathi , HindiPackage : 2.5L to 3.5L(Lucrative Incentive Depends on overall Skills)Experience: 06month1years of experience in sales, preferably in the EdTech or education industry.Working Days- (9.30am to 6.30pm) Monday to SaturdaySunday Week offLocation- PuneProfcyma Career Solutions LLP2nd floor, Office No 3, Opp high-class soc, M.no 734 Near Suryadutta College, Bavdhan Khurd, Pune 411021.Thanks & Regards,Siddhi Gupchup/Deepti Deshmukh8956101160/7756042383hr@profcyma.comProfcyma Career Solution LLPwww.profcyma.com

Business Development & Lead Conversion Intern (Remote)Company: DavionlabsLocation: Work From HomeStart Date: ImmediatelyDuration: 3 MonthsType: Part-TimeStipend: Performance-Based (Commission Only)About DavionlabsDavionlabs is a technology-driven company focused on building scalable digital solutions for startups and growing businesses. We develop high-performance websites, CRM systems, automation tools, and lead generation pipelines that help businesses increase revenue and operational efficiency.Role OverviewWe are hiring a Business Development & Lead Conversion Intern who will generate leads online, initiate conversations with prospects, and convert them into paying clients.This is a 100% commission-based performance role suited for individuals who want to earn based on results and gain real sales experience.Key ResponsibilitiesGenerate qualified leads through LinkedIn, Instagram, WhatsApp, email outreach, and other digital platformsInitiate contact with potential clients via calls and messagesClearly explain Davionlabs services and value propositionFollow up consistently with interested prospectsConvert leads into paying clientsMaintain basic lead tracking records using Google Sheets or CRMCompensation Structure20% commission on every successfully converted clientNo earning capCommission paid after client payment confirmationExample:If a client project value is 40,000, the commission earned will be 8,000. Higher deal values result in higher earnings.Who Can ApplyOnly those candidates can apply who:Are available for the work-from-home internshipCan start between 16th Feb 2026 and 23rd Mar 2026Are available for 3 monthsHave relevant skills and a strong interest in sales or business developmentWomen wanting to start or restart their careers are encouraged to apply.RequirementsStrong communication and persuasion skillsComfortable with cold outreach and client interactionSelf-driven and target-orientedBasic understanding of sales or business developmentOwn laptop and stable internet connectionPerksFlexible work hoursCertificate of InternshipLetter of Recommendation (based on performance)

We are looking for a proactive and confident Telecaller to connect with leads, understand their software requirements, and coordinate with the internal technical team for further discussion and project execution. The candidate will act as a bridge between clients and the development team.Key ResponsibilitiesCall potential and existing leads to explain company software products/servicesUnderstand client business requirements and gather detailed informationQualify leads and schedule meetings/demos with the technical or sales teamMaintain proper call records and update CRM regularlyFollow up with leads to convert them into opportunitiesCoordinate with the development/technical team to share accurate client requirementsSupport in proposal follow-ups and basic client communicationAchieve daily/weekly/monthly calling and conversion targetsRequired SkillsGood communication skills (English + Hindi or Marathi preferred)Basic understanding of software services (Website, App, CRM, ERP, etc.)Ability to understand business requirements and explain solutions clearlyGood listening and convincing skillsBasic knowledge of CRM tools / ExcelProactive and target-oriented mindset

As a Field Sales Executive, you'll meet clients, plan and packages sales, and work to grow business

As a Software Sales Executive based in Aundh, you will play a key role in our sales team, focusing on promoting and selling our software products. This position is suitable for candidates with 0 to 2 years of experience who have completed at least their 12th grade.**Key Responsibilities:**- **Lead Generation:** Identify potential customers through research and outreach. You will use various tools and techniques to find prospects and generate interest in our software solutions. - **Product Demonstrations:** Present our software products to clients through demos. You will explain the features and benefits, showcasing how our solutions can meet their needs. - **Customer Relationship Management:** Build and maintain strong relationships with clients. You will engage with customers to understand their requirements and ensure their satisfaction with our products. - **Sales Pitch Development:** Create compelling sales pitches tailored to different customer segments. This involves understanding their challenges and articulating how our software can help them. - **Negotiation and Closing:** Handle negotiations to finalize sales agreements. You will work towards closing deals while ensuring both the companys and customers expectations are met.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills to effectively engage with clients. A basic understanding of software products and the sales process is preferred. You should be goal-oriented, driven, and capable of working independently as well as part of a team. A willingness to learn and adapt to new challenges is essential, along with an enthusiastic attitude toward achieving sales targets.

Seeking a results-driven Software Sales Executive to generate leads, present solutions, meet client needs, and close deals. Must communicate well, grasp software concepts, negotiate well and hit goals

Job description:1. Cold Calling: Initiate contact with prospective clients, introduce our company and its product offerings, and create interest in our solutions.2. Lead Generation: Generate leads from both existing and potential clients through proactive outreach and market research.3. Quotation Management: Prepare and send quotations to clients promptly, ensuring accuracy and clarity in pricing and product information.4. Follow-up: Regularly follow up with clients on quotations and inquiries, addressing any questions or concerns they may have.5. Order Booking: Close deals and secure orders from interested clients, meeting or exceeding sales targets.6. Coordination: Collaborate with the factory team to ensure the efficient processing and dispatch of orders.7. Payment Collection: Responsible for collecting payments from clients as per agreed terms.8. Client Relationship Management: Build and maintain strong, long-lasting client relationships by providing exceptional service and support.9. Sales Planning: Develop weekly and monthly business plans to achieve sales goals, and proactively report progress and challenges to management.

Sales & Marketing ExecutiveJob description:1. Cold Calling: Initiate contact with prospective clients, introduce our company and its product offerings, and create interest in our solutions.2. Lead Generation: Generate leads from both existing and potential clients through proactive outreach and market research.3. Quotation Management: Prepare and send quotations to clients promptly, ensuring accuracy and clarity in pricing and product information.4. Follow-up: Regularly follow up with clients on quotations and inquiries, addressing any questions or concerns they may have.5. Order Booking: Close deals and secure orders from interested clients, meeting or exceeding sales targets.6. Coordination: Collaborate with the factory team to ensure the efficient processing and dispatch of orders.7. Payment Collection: Responsible for collecting payments from clients as per agreed terms.8. Client Relationship Management: Build and maintain strong, long-lasting client relationships by providing exceptional service and support.9. Sales Planning: Develop weekly and monthly business plans to achieve sales goals, and proactively report progress and challenges to management.

Tele Advisor / Tele Caller (If Required Training will be provided)Connecting with clientsProviding information to clientsUnderstanding Client requirementsHelping clients to buy right product & technologyAdvise on various queries from ClientsAddress different Client queriesCapture Client detailsExcellent communication skills.Creative thinking skills.The patience and skill to interact with customers in speech communication.

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers