Call Center Job Vacancies in Pune

Provide comprehensive administrative and operational support to the sales team to ensure efficient execution of sales activities.Maintain, update, and manage CRM systems with accurate client data, sales pipelines, follow-ups, and transaction records.Monitor and track sales performance metrics, prepare periodic reports, and present insights to management.Coordinate with clients to handle inquiries, schedule meetings, and ensure timely communication and follow-ups.

Company: Era Developers Location: Silver Crista, Office No. B201, Opp. Croma, Wagholi Position: Telecalling Executive (Loan Department) Vacancies: 6 Female Candidates

Telecaller should be fluent in English, Hindi and Marathi. Capable of making calls and proper follow ups as per convenience of clients. Punctual and capable of giving presentations in elglish about property and ability to explain location, route maps and willingness to learn new projects and properties specs and details.

We are seeking a motivated Inside Sales Executive to join our team in Pimple Saudagar. The ideal candidate will be responsible for engaging with potential customers, promoting our products, and driving sales growth. You will work from the office and must possess a positive attitude and excellent communication skills.**Key Responsibilities:**- **Lead Generation:** Identify and reach out to potential customers through phone and email, effectively introducing them to our products.- **Customer Engagement:** Build strong relationships with clients by understanding their needs and providing tailored solutions to meet those needs.- **Sales Presentation:** Present the features and benefits of our products to clients, showcasing how they can solve specific problems and improve their business.- **Follow-up:** Maintain regular contact with leads and existing customers to ensure satisfaction and encourage repeat sales.- **Sales Reporting:** Track and report on sales progress and provide insights on market trends, helping to refine sales strategies.**Required Skills and Expectations:**The candidate should have a bachelors degree in areas like B.A, B.C.A, B.B.A, or B.Com. A minimum of 1 to 3 years of experience in sales is essential. Strong communication and interpersonal skills are crucial, as well as the ability to work independently and in a team. The candidate should show motivation to achieve sales targets and demonstrate a problem-solving approach towards customer inquiries. A good understanding of the sales process and basic computer skills are also expected.

We are looking for a Receptionist Cum Telecaller to join our team in Nigdi. This role is perfect for freshers who are eager to begin their career in a dynamic environment. The ideal candidate will be a female with a positive attitude, strong communication skills, and a willingness to learn.**Key Responsibilities:**- **Answer Incoming Calls:** You will be responsible for greeting callers and providing them with information about our services or redirecting them to the appropriate department.- **Manage Front Desk Operations:** Maintain the reception area by ensuring it is clean, organized, and welcoming for visitors.- **Handle Customer Queries:** Respond to customer inquiries over the phone and provide assistance as needed to ensure a positive customer experience.- **Schedule Appointments:** Coordinate and schedule meetings or appointments based on the availability of staff and resources.- **Data Entry:** Record customer information and interactions accurately in our database to maintain updated records.- **Support Administrative Tasks:** Assist with various administrative duties, including filing, photocopying, and sending emails to help the office run smoothly.**Required Skills and Expectations:**- **Strong Communication Skills:** Must be able to communicate clearly and effectively in person and over the phone.- **Organizational Skills:** Ability to manage time effectively and prioritize tasks to handle multiple responsibilities.- **Tech-Savvy:** Familiarity with computers and office software is beneficial.- **Positive Attitude:** A friendly and approachable demeanor that helps create a welcoming environment for visitors and callers.- **Willingness to Learn:** Open to receiving training and developing new skills in the role. This is a full-time position that requires working from the office. If you are motivated and ready to start your career, we encourage you to apply.

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

We are looking for a dedicated Call Center Executive to join our team in Baner. This role is ideal for individuals who are enthusiastic, have strong communication skills, and are eager to provide excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls**: Handle calls from customers to assist with their inquiries and provide the necessary information or support.- **Resolve Customer Issues**: Address customer complaints or problems effectively, ensuring satisfaction and a positive experience.- **Maintain Records**: Keep accurate records of customer interactions and transactions to track issues and resolutions for future reference.- **Provide Product Information**: Offer detailed information about products or services to help customers make informed decisions.- **Follow Up**: Make follow-up calls to customers as needed to ensure their issues are resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills**: Must possess clear verbal communication skills to interact effectively with customers.- **Customer Service Orientation**: A strong desire to help customers and resolve their issues promptly is essential.- **Basic Computer Knowledge**: Familiarity with basic computer operations and the ability to navigate software systems is necessary.- **Team Player**: Ability to work well in a team environment, supporting colleagues and contributing to group goals.- **Problem-Solving Abilities**: A proactive approach to identify issues and suggest solutions will help in providing exceptional service. Candidates should have completed at least the 12th grade and have 0 to 1 year of experience in a similar role. This is a full-time position that requires working from our office in Baner.

Effective communication skillsKnowledge of CRM systems and proceduresCustomer-focused attitude and the capacity to adjust to and handle various personalitiesExcellent presentation and communication abilitiesPossess a proactive strategy for assistanceThe capacity to adhere to deadlinesProduct knowledgeTime management skills

Should be good communication skillRequired field work experienceTechnically should be sound.Should be good in Excel -wordshould me enthusiastic and multitasking Maintain accurate customer database by creating and updating customer profile.Investigations to identify and resolve order/inventory problems.

AJ Tutorials is urgently hiring a Telecaller & Admission Closure Executive who can confidently handle student and parent inquiries and convert them into confirmed admissions. This is a target-driven role suitable for candidates who are confident, persuasive, and focused on results.

As a Customer Care Executive in Pune, you will play a vital role in ensuring customer satisfaction and support. In this full-time position, your main responsibilities will include:- **Handling Customer Inquiries**: You will respond to customer questions and concerns via phone, email, or chat, ensuring they receive accurate information and assistance in a timely manner.- **Resolving Complaints**: You will address customer complaints with empathy and professionalism, working to resolve issues efficiently and effectively.- **Maintaining Records**: You will document customer interactions and maintain accurate records to help identify trends and improve service quality.- **Collaborating with Teams**: You will work closely with other departments, such as sales and technical support, to provide customers with comprehensive solutions.- **Providing Product Information**: You will assist customers by explaining product features, benefits, and pricing, helping them make informed decisions.To be successful in this role, candidates should have the following skills and expectations:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers.- **Problem-Solving Ability**: You should be able to think critically and find solutions to customer issues quickly.- **Customer-Focused Attitude**: A commitment to providing excellent service and ensuring customer satisfaction is crucial.- **Team Player**: You should work collaboratively with colleagues to address customer needs efficiently.- **Technology Proficiency**: Basic computer skills and familiarity with customer relationship management (CRM) software will be beneficial. Candidates must have completed at least the 12th grade and possess 1 to 5 years of experience in customer service or a related field.

We are seeking a motivated Sales Executive to join our team in Pune, India. The ideal candidate should have 1 to 4 years of experience in sales and hold a diploma. This is a full-time, office-based position aimed at driving sales and building strong customer relationships.Key Responsibilities:1. **Customer Engagement**: Establish and maintain relationships with clients to understand their needs and promote our products effectively.2. **Lead Generation**: Identify potential customers and generate leads through various channels including networking, online research, and referrals.3. **Sales Presentations**: Prepare and deliver compelling sales presentations to clients, highlighting product features and benefits to drive interest and close sales.4. **Sales Targets**: Meet or exceed monthly sales targets by developing effective strategies and utilizing persuasive sales techniques.5. **Market Research**: Conduct market research to understand competitive landscape and customer preferences, helping to tailor sales approaches accordingly.6. **Reporting**: Maintain accurate records of sales activities and customer interactions using CRM systems, providing regular updates to management.Required Skills and Expectations:Candidates should possess strong communication skills, enabling them to convey ideas clearly and persuasively. A results-oriented mindset is essential, along with the ability to work independently and as part of a team. Proficiency in using CRM software and basic computer applications is expected. The candidate should demonstrate a strong understanding of sales processes and be willing to learn and adapt in a dynamic environment.

We are looking for a dynamic and result-oriented Sales Executive to manage project sales, generate leads, and convert prospects into customers for residential projects (1, 2 & 3 BHK flats). The candidate should have strong communication skills and a passion for real estate sales for Hadapsar location.Handle customer inquiries from walk-ins, WhatsApp, Facebook/Meta ads, and property portalsExplain project details like layout, pricing, amenities, and location advantagesConduct site visits and property presentationsFollow up with prospects and convert them into bookingsCoordinate with the marketing team for campaigns and lead generationMaintain customer database and sales reportsAchieve monthly and quarterly sales targetsBuild strong relationships with clients and channel partners

JOB DESCRIPTION OF TELECALLER1. Make outbound calls to prospective clients to generate leads.2. Handle inbound calls and respond to client inquiries.3. Explain company products/services clearly and effectively.4. Schedule meetings for the sales/relationship management team.5. Maintain and update client databases and call records.6. Follow up with clients for conversions and feedback.7. Build and maintain strong client relationships.8. Achieve daily/weekly/monthly calling and conversion targets.9. Work closely with internal teams to ensure seamless account onboarding, servicing, and resolutionof client inquiries.10. Collaborate with marketing teams to develop and implement strategies for client retention andengagement.11. Maintain accurate and up-to-date client records and documentation, ensuring compliance withdata privacy and security regulations.12. Foster a positive and collaborative work environment by effectively communicating with internalteam and seniors.13. Continuously enhance professional knowledge through ongoing education, training, andparticipation in industry conferences to stay at the forefront of financial trends and products.

Callflex Corporation Pvt. Ltd. is hiring Telecallers / Collection Associates for an outbound domestic voice process. The role involves contacting customers to provide EMI payment reminders and follow up on EMI collections.

As an Inside Sales Executive, you will play a crucial role in driving sales and building relationships with clients. Your main focus will be on generating leads and closing sales, helping the company achieve its growth targets.**Key Responsibilities:**- **Lead Generation:** Identify potential customers through research and outreach, creating a reliable pipeline of prospects for the sales team.- **Customer Relationship Management:** Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet those needs.- **Sales Presentations:** Prepare and deliver engaging presentations to showcase products or services, effectively communicating their value to potential customers.- **Negotiation and Closing:** Handle negotiations professionally, ensuring mutually beneficial terms and successfully closing sales deals.- **Follow-Up:** Consistently follow up with leads and existing clients to ensure satisfaction and explore opportunities for additional sales.- **Reporting:** Maintain accurate records of sales activities and provide regular updates to management about sales progress and market trends.**Required Skills and Expectations:**- Candidates should have 1 to 2 years of experience in inside sales, demonstrating a proven track record of meeting sales targets.- Strong communication skills are essential, both verbal and written, to effectively interact with clients and present information clearly.- The ability to work independently as well as part of a team is crucial, along with a proactive attitude toward problem-solving.- Candidates must be organized and detail-oriented, capable of managing multiple tasks and priorities in a fast-paced environment.- Proficiency in using CRM software or other sales tools is expected, along with basic computer skills.

We are looking for a Tele Counselor to join our team in Bavdhan. As a Tele Counselor, you will be responsible for helping students and clients by providing information and support over the phone.**Key Responsibilities:**- **Conduct Counselling Calls**: You will reach out to students and clients to understand their needs and provide guidance regarding courses and programs available.- **Provide Accurate Information**: It is vital to share correct details about different educational options, including admission processes and eligibility criteria.- **Follow Up with Leads**: After initial contact, you will follow up with leads to ensure they have the information they need and to answer any further questions.- **Maintain Records**: You will keep detailed records of conversations, inquiries, and responses in our system to track client interactions and outcomes.- **Handle Queries**: Respond to specific questions from clients or students and resolve any concerns to ensure a positive experience.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication skills are crucial for explaining concepts clearly and effectively over the phone.- **Listening Skills**: The ability to listen actively and empathetically to clients will help you understand their needs better.- **Customer Service Orientation**: A friendly and professional attitude is expected while interacting with clients.- **Basic Computer Skills**: Familiarity with using computers and software for data entry and record-keeping is necessary.- **Team Player**: Ability to work collaboratively with colleagues and contribute to team goals. This is a full-time position that requires you to work from the office. Candidates with 0 to 1 year of experience and relevant educational backgrounds (B.A, B.C.A, B.B.A, B.Com, B.Sc) are encouraged to apply.

lead generation , tele calling , data entry, , cusomter follow up

tele calling , lead generation , quatation follow up