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Call Center Job Vacancies in Patna

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a key role in providing exceptional service to our customers. You will assist them with inquiries, address concerns, and ensure a positive experience. This is a full-time position offering the flexibility of working from home, ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- **Customer Support**: Respond to customer questions via phone, email, or chat promptly and professionally to ensure clarity and satisfaction.- **Problem Resolution**: Listen attentively to customer issues, identify solutions, and follow up to ensure problems are resolved effectively.- **Product Knowledge**: Maintain a thorough understanding of our products and services to provide accurate information and recommendations to customers.- **Documentation**: Record customer interactions and feedback in the system accurately to help improve service.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to convey information clearly to customers. Problem-solving abilities are essential, as you will need to think critically and provide effective solutions. A positive attitude and patience are crucial in building rapport with customers. Basic computer skills, including familiarity with email and chat platforms, are necessary to perform daily tasks effectively. Finally, a willingness to learn and adapt in a fast-paced environment will contribute to your success in this role.
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  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Patna
BPO Call Center English Work From Home BPO
We are looking for a motivated and friendly female Telecaller to join our team from the comfort of their home in Patna, India. This part-time position is ideal for freshers who have completed at least their 10th grade and are eager to learn about customer communication and sales.Key Responsibilities:1. **Making Calls**: You will be responsible for making outbound calls to potential customers. You should be able to communicate clearly and effectively to explain our products or services.2. **Handling Inquiries**: Answer questions from customers about our offerings, addressing concerns and providing information to help them make decisions. 3. **Maintaining Records**: Keep detailed notes of conversations and customer interactions in our database. This helps ensure we track all inquiries properly.4. **Follow-Up**: Regularly follow up with potential leads to convert them into actual customers. Persistence and tact are essential in this role.5. **Team Collaboration**: Work closely with the sales team to ensure goals and targets are met. Sharing feedback can lead to improvements in our sales strategies.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. Basic computer skills are necessary for data entry and record keeping. Being persuasive and having a positive attitude will be advantageous. You should be able to work independently, manage your time effectively, and meet deadlines in a part-time capacity.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Patna
Customer Focus Call Center Basic Computers BPO Call Center
We are looking for a motivated Telecalling Executive to join our team in Patna, India. This is an entry-level position, perfect for freshers eager to build their careers. As a Telecalling Executive, you will engage with customers, promote our services, and help drive sales from the comfort of your home.Key Responsibilities:- **Customer Engagement**: Make outbound calls to potential and existing customers, introducing our services, and understanding their needs.- **Sales Promotion**: Actively promote and sell our products over the phone, using effective communication techniques to achieve sales targets.- **Record Keeping**: Maintain accurate records of customer interactions, update databases, and provide feedback to the management regarding customer responses.- **Follow-Up**: Conduct follow-up calls to customers who have shown interest, ensuring a personalized approach to address their inquiries and close sales.Required Skills and Expectations:Candidates should be at least 10th grade pass, with excellent verbal communication skills in English and Hindi. Basic computer knowledge and familiarity with using headsets and phones for telecalling are essential. You should be friendly, persuasive, and goal-oriented, with the ability to handle objections calmly and effectively. In this role, you are expected to demonstrate patience and resilience while maintaining a positive attitude during calls. A willingness to learn and adapt quickly to feedback is also important. If you are eager to contribute to our sales success, we encourage you to apply.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gola Road Patna
Strategic Communication Lead Generation Inside Sales Outbound Calling Marketing Communication Microsoft Excel
We are looking for a motivated Telesales Executive to join our dynamic team in Patna. This entry-level position is ideal for individuals who enjoy speaking with customers and are eager to learn about sales.As a Telesales Executive, your main responsibilities will include:1. **Calling Prospective Customers**: You will reach out to potential clients via phone to inform them about our products and services. Engaging conversations will help you identify their needs and offer suitable solutions.2. **Generating Leads**: You will collect information from your conversations to develop a list of leads whom you will follow up with. This process is key to expanding our customer base.3. **Achieving Sales Targets**: Your role involves meeting daily or weekly sales goals. Staying motivated and focused will help you succeed in reaching these targets.4. **Providing Excellent Customer Support**: You will address inquiries and assist customers with their questions, ensuring a positive experience that encourages them to consider our offerings.5. **Maintaining Records**: Accurate record-keeping of customer interactions and sales is essential. This helps in tracking progress and analyzing performance.To excel in this role, you should have strong communication skills, a friendly and persuasive attitude, and a willingness to learn. Previous sales experience is not required, making this position perfect for recent graduates or those starting their careers in sales. You should be comfortable working in an office setting and be available for full-time hours.
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  • 1 yrs
  • Danapur Patna
Telling Calling Good Communication Skills Convincing Willpower Real Estate Sales
Join our dynamic team in Danapur, Patna, as a Real Estate Sales Executive. In this role, you will engage with clients to facilitate property sales while offering exceptional customer service.Key Responsibilities:1. Client Engagement: Build strong relationships with potential buyers and engage them to understand their property needs.2. Property Listing: Showcase a variety of properties, ensuring clients are informed about key features and benefits.3. Market Research: Stay updated on the local real estate market, including pricing trends and neighborhood developments, to effectively guide clients.4. Sales Presentation: Conduct presentations and property tours to highlight various properties, helping clients to visualize their new homes.5. Negotiation: Assist in negotiating sales agreements, ensuring that both buyers and sellers find a satisfactory solution.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and possess excellent communication skills to effectively engage clients. A proactive attitude and the ability to work independently in a fast-paced environment are essential. Prior experience in sales is preferred but not mandatory. Successful candidates will demonstrate strong organizational skills, attention to detail, and a persuasive approach to selling. A basic understanding of real estate principles and a commitment to providing exceptional service are key attributes for this role.
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Hiring Freshers || Customer Care Executive

Amiure International Pvt ltd.

  • Fresher
  • 1.5 Lac/Yr
  • Patna
Customer Relationship Customer Care Customer Support Customer Communication Outbound Calling Communication
JOB DESCRIPTION OF CUSTOMER CARE EXECUTIVE:Amiure International Pvt Ltd is a web designing company that deals with RailRecipe all across the networks in India and is an authorized partner with IRCTC.Minimum Qualification- FRESHER ConsideredAny Graduate(2021-2025 batch considered)Salary - 8k to 13kMorning - 7am to 4pmEvening- 1.30pm to 10.30pm(Both Male & Female can Apply)We are seeking a proactive graduate fresher in Customer Support. He/She Should have strong communication skills (English and Hindi), handling, request processing ,vendor or team coordination.Roles and Responsibilities of customer care executive: To accept food orders and call back for order confirmation To process orders in a mannered way To coordinate with the vendors and Concerned team Responsible for complete customer support To take feedback and follow up delivery information per order To manage complaints of individual customers To contribute operations information and recommendations for strategic plans and reviews To communicate customer issues with the operations team and devise ways of improving the customer experience including resolving problems and complaints Maintain relationship with key operations vendors To accomplish operations and organization mission by completing related results as and when required
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Patna
Basic Computers Tele Caller Telecommunication Cold Calling Communication Skills
Tele Counselor cum back office work
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Patna
Achieve Daily Monthlyweekly Targets Follow Up With Interested Clients Outbound Calling Marketing Communication Online Sales Negotiation Skills Convincing Power Cold Calling
We are looking for a motivated Telesales Executive to join our team in Patna. This role is suitable for freshers or those with up to two years of experience. You will be responsible for reaching out to potential customers to promote our products and services.Key Responsibilities:1. **Making Calls**: You will contact prospective clients to explain our offerings and persuade them to make a purchase.2. **Managing Leads**: You will maintain and update a record of calls made to ensure follow-ups and track customer responses.3. **Building Relationships**: Engaging with customers to establish trust and understanding their needs will be key to your success.4. **Achieving Targets**: You will work towards meeting daily and monthly sales targets set by the management.5. **Providing Feedback**: Sharing insights from customer conversations will help in improving our products and services.Required Skills and Expectations:Candidates should have excellent communication skills in both English and Hindi. Ability to listen and respond to customers effectively is essential. A friendly and persuasive personality is important to build rapport over the phone. As a Telesales Executive, you should be self-motivated, goal-oriented, and able to handle rejection while maintaining a positive attitude. Basic computer skills, including proficiency in MS Office, are necessary to manage customer databases and generate reports. A minimum educational qualification of 12th grade is required, and we welcome applicants with a willingness to learn and grow.
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Jobs by Popular Location

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Dak Bunglow Road Patna
Convincing Power Lead Generation Marketing Communication Cold Calling B2B Sales
We are looking for a motivated Sales Marketing Executive to join our team in Patna. This entry-level position is ideal for recent graduates or individuals with up to two years of experience in sales or marketing. In this role, you will be responsible for promoting our products and services, building relationships with clients, and driving sales growth. You will conduct market research to understand customer needs and preferences, helping us to tailor our marketing strategies effectively. Additionally, you will assist in creating promotional materials and campaigns to enhance our brand visibility and engagement.Key responsibilities include:1. **Client Engagement:** Build and maintain relationships with potential and existing clients to encourage long-term partnerships. You will reach out to customers through calls, emails, and meetings to understand their needs.2. **Market Research:** Conduct research to gather information on market trends, customer preferences, and competitors. This knowledge will help us make informed decisions and improve our offerings.3. **Sales Support:** Assist the sales team in preparing presentations, proposals, and contracts. You may also participate in sales meetings and events to showcase our products.4. **Reporting:** Maintain accurate records of sales activities and client interactions for tracking progress and performance evaluation.Required skills and expectations include strong communication abilities, basic knowledge of sales and marketing principles, and a proactive attitude toward learning and development. You should be comfortable working in an office environment and capable of working independently and as part of a team.
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Sales Executive - Full Time

Delcon Homes Pvt Ltd

  • 1 - 7 yrs
  • 7.0 Lac/Yr
  • Dak Bunglow Road Patna
Corporate Sales Marketing Consultant Marketing Communication Channel Sales Sales Consulting Lead Generation Field Sales Convincing Power Negotiation Skills Cold Calling Sales
We are looking for a Sales Executive to join our team in Patna. This full-time role is ideal for individuals with 1 to 7 years of experience in sales. The successful candidate will be responsible for driving sales growth and building strong customer relationships.Key Responsibilities:- **Prospecting New Clients:** Identify and reach out to potential customers to create new business opportunities.- **Product Presentation:** Clearly explain and demonstrate our products to clients, highlighting their features and benefits to drive sales.- **Customer Relationship Management:** Build and maintain strong relationships with existing clients to ensure their satisfaction and encourage repeat business.- **Sales Targets Achievement:** Meet and exceed assigned sales targets by efficiently managing leads and closing deals.- **Market Research:** Stay informed about market trends and competitors to strategically position our products and adjust sales approaches.- **Reporting:** Maintain detailed records of sales activities, client interactions, and provide regular reports to management on progress and outcomes.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively engage with clients. A good understanding of sales techniques and a background in customer service will be advantageous. The ideal candidate is motivated, results-oriented, and can work independently as well as part of a team. A graduate degree is required, and male candidates are preferred for this position.
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Patna
Voice Process Motivating Skill Outbound Calling Domestic BPO Convincing Power Cold Calling Negotiation Skills Outbound Sales English Voice Support Microsoft Excel Calling Computer Skills Telemarketing Telesales
The tele caller will be responsible for making outbound calls to potential customers in order to generate leads or sales. They will need to have excellent communication skills in order to effectively pitch products or services to customers over the phone. The tele caller must be able to work from the office location in Patna, India. Key responsibilities include making a high volume of calls to potential customers, explaining products or services in a clear and persuasive manner, and recording customer details and feedback accurately. The tele caller will also need to follow up with customers who have shown interest in order to close sales or set up appointments.Candidates should have at least 1-3 years of experience in tele calling, with a graduate degree. Strong communication skills, a pleasant phone manner, and the ability to work well under pressure are essential for success in this role. The ideal candidate will be proactive, self-motivated, and able to work well in a team environment.
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  • Fresher
  • 5.0 Lac/Yr
  • Patna
Outbound Calling Domestic BPO Voice Process International Call Center Customer Support International BPO Sales Inbound Voice Process BPO Non Voice Call Center Cold Calling Inbound Process BPO Sales BPO
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering incoming calls from customers and making outbound calls to follow up on inquiries or resolve issues.2. Provide customer support: Assist customers with product or service inquiries, resolve complaints, and provide information about company policies and procedures.3. Maintain call records: Keep accurate and detailed records of customer interactions, including their inquiries, complaints, or feedback.4. Follow communication scripts: Use pre-written scripts to guide your conversations with customers and ensure consistent messaging.5. Meet performance targets: Achieve set targets for call resolution, customer satisfaction, and call handling time.Required Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers over the phone.- Strong customer service skills: Empathy, patience, and ability to handle customer queries professionally.- Basic computer skills: Familiarity with using computers, navigating software applications, and typing quickly and accurately.- Ability to work under pressure: Manage high call volumes and handle challenging customer situations calmly.- Willingness to learn: Be open to training and feedback to improve your performance in the role.
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Fresher hiring for Telemarketing Manager

Nexgen Consulting Services Pvt. Ltd.

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Patna
Outbound Calling Lead Generation Marketing Communication Convincing Power Cold Calling Tele Marketing Outbound Sales
We are looking for an enthusiastic and result-driven Tele Sales Executive to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to potential and existing customersExplain company products/services clearly to customersUnderstand customer requirements and suggest suitable solutionsAchieve daily, weekly, and monthly sales targetsMaintain records of calls, leads, and follow-upsHandle customer queries and objections professionallyCoordinate with the sales and support teamFollow up on leads shared by the companyRequired Skills & Qualifications:Good communication skills in Hindi (English preferred)Basic knowledge of sales and customer handlingAbility to convince and negotiate with customersComfortable with calling and follow-upsBasic computer knowledge (MS Excel/CRM is a plus)Positive attitude and target-oriented mindsetPreferred Candidates:Experience in tele sales, telemarketing, or call centerKnowledge of B2B / B2C sales (if applicable)Candidates from sales or marketing background
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Sales Executive Fresher

Rapid Reply Services

  • 0 - 3 yrs
  • Patna
Sales Convincing Power Cold Calling Sales Ability Communication Skills B2B Sales
We are hiring Telecallers for business outreach work.Work involves calling clinics and local businessesand explaining a simple service and closing them.This is a commission-based opportunity.Earnings are paid per successful sale.Training and calling script will be provided.Work from home.Flexible working hours.This role is suitable for: Telecallers Sales executives Freelancers Students with calling experienceRequirements: Smartphone Good communication skills Basic calling knowledgeNo registration fee.No investment required.Interested candidates can apply withname, city and experience details.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Patna
Phone Banking Outbound Calling Voice Process Inbound Cold Calling Calling
Key Responsibilities:1. Make outbound calls to potential customers: As a tele caller, you will be responsible for making calls to individuals or businesses to promote products or services.2. Handle customer queries and provide information: You will need to address customer concerns, answer their questions, and provide details about the products or services offered.3. Maintain call records and update customer information: It is important to keep accurate records of all calls made and update customer details regularly for follow-up purposes.4. Achieve daily call targets: You will be required to meet daily call targets set by the team leader or manager to ensure productivity and efficiency.5. Follow company scripts and communication guidelines: Adhering to company scripts and communication guidelines is necessary to maintain consistency in messaging and branding.6. Collaborate with the sales team: Working closely with the sales team to schedule appointments or follow up on leads is essential for achieving sales targets.Required Skills and Expectations:1. Excellent communication skills: The candidate should have clear and effective communication skills to interact with customers professionally.2. Good listening skills: Being able to listen attentively to customer queries and concerns is essential for providing satisfactory assistance.3. Basic computer skills: Basic knowledge of using computer systems for maintaining call records and updating customer information.4. Patience and empathy: Patience and empathy are important traits to handle customer complaints or difficult situations with understanding.5. Goal-oriented mindset: Having a goal-oriented approach to achieve daily call targets and contribute to the overall sales objectives.
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  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Patna
Voice Process Marketing Communication Microsoft Excel Calling Tele Sales Telesales
Location: SAGUNA MORE - KHAGAUL RDExperience: 02 Years (Freshers can apply)Employment Type: Full-timeJob Description:We are looking for an enthusiastic and results-driven Telecaller to join our Real Estate sales team. The candidate will be responsible for calling prospective clients, explaining real estate projects, generating leads, and scheduling site visits.Key Responsibilities:Make outbound calls to potential customers using provided dataExplain property details, project features, pricing, and offers clearlyGenerate and follow up on leads for residential/commercial propertiesSchedule site visits and coordinate with the sales teamMaintain accurate call records and customer details in CRMHandle customer queries and provide timely informationAchieve daily/weekly calling and lead targetsFollow up with interested clients until closureRequired Skills & Qualifications:Minimum 12th pass / Graduate preferredGood communication skills in Hindi (English/regional language is a plus)Basic knowledge of real estate is an advantage (training will be provided)Ability to convince and negotiate with clientsBasic computer knowledge (MS Excel, CRM systems)Target-oriented and self-motivatedPreferred Candidate Profile:Experience in telecalling, sales, or customer supportComfortable with calling and talking to new customersPositive attitude and willingness to learnSalary & Benefits:Fixed salary + attractive incentivesPerformance-based bonusesTraining and growth opportunitiesFriendly and supportive work environmentWorking Hours:9:30 AM 6:30 PM (6 days working)
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  • 1 - 2 yrs
  • Rukanpura Patna
Good Communication Skills Marketing Skills Marketing Lead Generation Cold Calling Field Sales Marketing Communication Convincing Power
Key Responsibilities:1. Develop and implement sales and marketing strategies to drive business growth: The Sales Marketing Executive will be responsible for creating and executing effective strategies to increase sales and market share.2. Conduct market research to identify potential opportunities: They will research and analyze market trends, customer needs, and competitors to identify potential opportunities for growth.3. Build and maintain relationships with clients: The Sales Marketing Executive will interact with clients to understand their needs, address any concerns, and ensure customer satisfaction.4. Monitor and report on sales performance: They will track sales metrics, analyze data, and prepare reports to assess the effectiveness of sales and marketing campaigns.5. Collaborate with the sales team to achieve targets: The Sales Marketing Executive will work closely with the sales team to set targets, implement strategies, and drive results.Required Skills and Expectations:- Strong communication skills: The ideal candidate must have excellent written and verbal communication skills to effectively interact with clients and colleagues.- Analytical mindset: Ability to analyze market data, identify trends, and make data-driven decisions to drive business growth.- Sales and marketing knowledge: Previous experience in sales and marketing, with a good understanding of sales techniques, marketing strategies, and customer behavior.- Goal-oriented: Ability to set and achieve sales targets, work under pressure, and meet deadlines.- Team player: Ability to collaborate with team members, share ideas, and work towards common goals.
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Looking For Tele Caller (Female)

Licchavi Edutech Solution Private Limited

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Patna
Good Communication Skills Microsoft Excel Outbound Calling
As a Tele Caller, your main responsibility will be to make outbound calls to potential customers to generate leads and schedule appointments. You will also be required to follow up on leads and maintain a database of customer information.Key Responsibilities:- Making outbound calls to potential customers to promote products or services.- Generating leads and scheduling appointments for the sales team.- Following up on leads through calls and emails.- Maintaining a database of customer information and interactions.Required Skills and Expectations:- Must be a graduate with 0-1 years of experience in a similar role.- Excellent communication skills and a pleasant phone manner.- Ability to persuade and influence customers.- Good organizational skills and attention to detail.- Comfortable working in a fast-paced environment and meeting targets. In
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Hiring For Tele Caller

Pink City Devlopers

  • 2 - 5 yrs
  • Bailey Road Patna
Telecaller Selling Field Work BPO Calling Marketing Communication
- Make outbound calls to potential customers: Tele callers are responsible for making calls to potential customers in order to pitch products or services offered by the company.- Handle customer inquiries: Tele callers must be able to effectively address any questions or concerns that potential customers may have about the company's offerings.- Maintain call records: It is important for tele callers to keep detailed records of each call made, including the outcome and any follow-up actions that need to be taken.- Meet sales targets: Tele callers are typically tasked with meeting daily or weekly sales targets, so it is important for them to be able to work efficiently and effectively in order to achieve these goals.Required skills and expectations:- Excellent communication skills: Tele callers should have strong verbal communication skills in order to effectively convey information to potential customers over the phone.- Sales skills: A successful tele caller should have a good understanding of sales techniques and be able to persuade customers to purchase the company's products or services.- Ability to work independently: Tele callers must be self-motivated and able to work independently in order to make a high volume of outbound calls.- Attention to detail: It is important for tele callers to pay close attention to detail when recording information from customer calls and ensuring that all customer inquiries are addressed accurately.
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Tellecaller (Female)

Transgulf Global Power Limited

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kankarbagh Patna
Outbound Calling Inbound Microsoft Excel Convincing Power Computer Skills Calling Voice Support Tele Marketing Cold Calling Presentation Skills
As a Tellecaller, your main responsibilities will include making outbound calls to potential customers, handling inbound calls, maintaining records in Microsoft Excel, using your convincing power to promote products or services, utilizing computer skills for data entry, providing voice support to customers, and engaging in tele marketing activities. We are looking for a female candidate with 1-3 years of experience, who is a 12th pass, and possesses strong communication and interpersonal skills. The role is full-time and requires the candidate to work from the office location in Kankarbagh, Patna.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Patna
Corporate Marketing Call Center NYC DP
- Make outbound calls to potential customers: The main responsibility of a BPO Telecaller is to make calls to potential customers to introduce the company's products or services.- Handle customer inquiries: Assist customers with any queries they may have regarding the products or services offered by the company.- Generate leads: Identify and qualify potential leads for the sales team through effective communication with customers.- Maintain call records: Keep accurate and detailed records of all calls made and follow up with customers as needed.- Achieve sales targets: Meet or exceed the set sales targets by converting leads into customers through effective communication skills.Required Skills and Expectations:- Good communication skills: Strong verbal communication skills are essential for effectively engaging with customers over the phone.- Patience and persistence: Willingness to patiently handle customer inquiries and the persistence to follow up with leads until a sale is made.- Basic computer skills: Ability to use basic computer programs and systems to record calls and track customer interactions.- Customer service orientation: A customer-centric approach to handling calls and resolving customer issues efficiently.- Ability to work in a team: Willingness to collaborate with colleagues and work towards achieving common sales targets.
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  • Fresher
  • 5.5 Lac/Yr
  • Patna
Customer Support Staff Development Outbound Calling
Key Responsibilities:1. Answer incoming calls and respond to customer's emails.- Handle customer inquiries and resolve any issues professionally and efficiently.2. Make outbound calls to potential customers and promote company products or services.- Provide information about products, pricing, and availability to prospective customers.3. Keep accurate records of customer interactions and transactions.- Maintain detailed call logs and update customer information in the database.4. Follow communication scripts when handling different topics.- Use prepared scripts to provide consistent information to customers.5. Identify and escalate priority issues.- Recognize urgent matters and escalate them to the appropriate department.Required Skills and Expectations:- Excellent communication skills, both verbal and written.- Ability to remain calm and professional during high-stress situations.- Strong problem-solving skills and the ability to think on your feet.- Basic computer knowledge and familiarity with CRM systems is a plus.- Willingness to work in a fast-paced environment and meet set targets.- Ability to work well in a team and collaborate with colleagues to achieve common goals.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Patna. The ideal candidate should have a passion for customer service and be keen to help customers with their inquiries. This is a full-time work-from-home position, suitable for individuals with 0-2 years of experience.Key Responsibilities:1. **Customer Interaction**: Communicate with customers over the phone to understand their needs, answer questions, and provide information about our services. This role involves active listening and responding to customer queries effectively.2. **Sales Support**: Assist in promoting our products or services by engaging customers and explaining the benefits. You will be responsible for generating leads and helping convert inquiries into sales.3. **Data Entry**: Maintain accurate records of customer interactions and update the database with relevant information. Attention to detail is crucial to ensure data accuracy.4. **Issue Resolution**: Handle customer complaints and resolve issues promptly. You will need to show empathy and take necessary actions to provide solutions.5. **Feedback Collection**: Gather feedback from customers about their experience and suggest improvements. Your input will help improve our services.Required Skills and Expectations:Candidates should have completed at least the 12th standard and possess strong communication skills in English and Hindi. Basic knowledge of computer operations is necessary, along with the ability to work independently. A positive attitude and a passion for delivering exceptional customer service are essential for this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Patna
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are seeking a motivated Back Office Officer to support our daily operations in Patna, India. This role is ideal for candidates with 0 to 2 years of experience and a 12th-grade education, looking to start their career in a dynamic work environment.Key Responsibilities:1. **Data Entry**: Accurately input and manage information in databases, ensuring data integrity and confidentiality are maintained.2. **Documentation**: Organize and maintain company documents, ensuring all paperwork is filed correctly for easy access.3. **Support Operations**: Assist other departments by providing necessary administrative support, enhancing workflow and efficiency.4. **Customer Interaction**: Handle basic customer inquiries and provide assistance through email and phone communication when required.5. **Reporting**: Prepare and generate reports as needed, contributing valuable insights to the management team.Required Skills and Expectations:Candidates should have strong attention to detail, ensuring accuracy in all tasks. Good communication skills are essential for collaborating with team members and assisting customers. A basic understanding of computer applications and data management is necessary. Being organized and proactive in problem-solving is important for success in this role. Candidates should also be willing to learn and adapt to new processes quickly. A positive attitude and teamwork spirit will help create a productive work environment.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Patna
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive to assist our customers through online chat. This role is suitable for candidates with up to 2 years of experience who have completed their 12th grade. You will work from home and must be available for full-time hours.Key Responsibilities:1. **Customer Assistance**: Engage with customers via chat, addressing their queries and providing timely solutions to enhance their experience.2. **Issue Resolution**: Identify customer issues efficiently and work to resolve them promptly, ensuring customer satisfaction and maintaining service quality.3. **Product Knowledge**: Keep informed about our products and services to provide accurate information and support to customers when needed.4. **Feedback Collection**: Gather customer feedback during interactions to help improve our services and identify areas for enhancement.5. **Record Keeping**: Document customer interactions accurately in our systems to maintain comprehensive records for future reference.Required Skills and Expectations:Candidates should have excellent communication skills with a clear and friendly tone. Basic typing skills and familiarity with chat tools are essential. You should be able to handle multiple chats simultaneously while maintaining a high level of attention to detail and professionalism. A proactive approach to problem-solving and a willingness to learn are keys to success in this role. Additionally, the ability to work independently and manage your time effectively is essential for this work-from-home position.
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  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Patna
Collections Recovery Cash Collection Strategic Communication Convincing Power Credit Control Upselling Outbound Sales BPO Non Voice Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Voice Process Presentation Skills Negotiation Skills BPO Operations Inbound Process Telesales BPO Voice Support BPO Call Center Cold Calling Calling Tele Sales
We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Saguna More Patna
Customer Calling Cold Calling Site Planning Marketing Good Behaviour Retail Sales Lead Generation Good Communication Smart Thinking Sales
Sir Ram Multiprojects Pvt Ltd Its a Real Estate Company Deals in Plots and Flats So Interested Candidate Must have Calling Experience Marketing Experience Fresher are also Can Apply
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Patna
Outbound Calling
We are looking for a Tele Caller to join our team in Patna, India. This is a full-time remote position suitable for candidates with little to no experience. The role involves making calls to potential customers, providing information, and promoting our services.Key Responsibilities:1. **Making Outbound Calls**: You will contact potential clients to introduce our products and services, explaining their benefits clearly.2. **Customer Interaction**: Engage with customers, answer their questions, and provide them with information to help them make informed decisions. 3. **Data Entry**: Maintain accurate records of calls made, customer interactions, and feedback in our system to ensure effective communication and follow-up.4. **Feedback Collection**: Gather feedback from customers about their experiences and preferences to help improve our services.5. **Meeting Targets**: Work towards meeting daily or weekly call quotas and sales targets, ensuring steady performance in your role.Required Skills and Expectations:Candidates should possess good communication skills in English and local languages, be persuasive, and display professionalism during calls. Basic computer knowledge is essential for data entry tasks. Being self-motivated and able to manage time effectively is crucial for success in a remote work setting. We value a positive attitude and willingness to learn, as this role is ideal for those starting their career in telecalling.
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