Call Center Job Vacancies in Lucknow

Make outbound calls to potential customers and explain loan products.Generate and qualify leads for personal loans, business loans, home loans, or other financial products.Understand customer requirements and recommend suitable loan options.Follow up with interested customers and maintain regular communication.Assist customers with the loan application process and document collection.Maintain accurate records of customer interactions in CRM/Excel.Achieve daily and monthly calling and conversion targets.

Walking Interview At SBI CARDS (Innovsource Services Private Limited)4th floor suraj deep complex jopling roadnear danik jagran chauraha Lucknow.Timing : 11 am to 2 pmDate : 11Jun to 20Jun*In formal dress compulsory* Contact at ofc : Hartima Hr*Ref. By : Ashutosh SonkarTeam leader*9452450526

We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.- **Handling Customer Queries:** You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.- **Maintaining Call Logs:** You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.- **Meeting Daily Call Targets:** You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.- **Providing Feedback:** Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.**Required Skills and Expectations:**- **Excellent Communication Skills:** A strong command of spoken language is necessary to convey information clearly and professionally.- **Basic Computer Knowledge:** Familiarity with using computers and software for logging calls and managing data is essential.- **Self-Motivated:** You should be able to work independently, manage your time efficiently, and stay focused while working from home.- **Positive Attitude:** A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience. This role is a great opportunity for those looking to start their career in customer service.

We are looking for a dedicated Business Development Executive to join our team remotely. In this role, you will play a crucial part in driving the growth and success of our business. **Key Responsibilities:**- **Identify New Business Opportunities**: Research and analyze the market to discover potential clients and partnerships that align with our services.- **Develop Client Relationships**: Build and maintain strong relationships with existing and prospective clients through effective communication and follow-up.- **Prepare Proposals and Presentations**: Create clear and concise proposals and presentations tailored to the needs of clients, showcasing the value of our offerings.- **Manage Sales Processes**: Oversee the entire sales cycle from lead generation to closing deals, ensuring a smooth and efficient process.- **Collaborate with Teams**: Work closely with marketing, product, and customer service teams to align business development efforts and achieve company goals.- **Track Market Trends**: Stay updated on industry trends and competitor activities to adjust strategies and maintain a competitive edge.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to engage effectively with clients. A strategic mindset is essential for identifying opportunities and fostering relationships. Proficiency in using digital tools for communication and sales management is expected. While prior experience is not required, enthusiasm and a willingness to learn are crucial for success in this position. The ideal candidate should be self-motivated and comfortable working independently in a remote environment.

Tender Palm Super-Speciality Hospital is hiring a dedicated and result-oriented Telemarketing Executive (Healthcare) to manage patient communication, leads conversion, and convert enquiries into appointments. The candidate will handle inbound and outbound communication via calls, emails, WhatsApp, and chat while ensuring excellent patient experience.Candidates must have strong English & Hindi communication skills and prior experience in healthcare voice processes or telesales.Key ResponsibilitiesLead ConversionMake outbound calls to patients/leads enquiring about OPD, IPD, diagnostics, and treatments.Follow up on leads from social media, website, Google, WhatsApp, and marketing campaigns.Provide accurate treatment information and guide patients through appointment booking.Convert enquiries into confirmed consultations and procedures.Inbound Patient HandlingAttend calls from domestic and international patients.Provide clear, professional, and helpful responses.Maintain proper documentation of all interactions.Multi-Channel CommunicationManage patient queries through calls, email, chat, and WhatsApp.Ensure timely follow-ups and effective communication.Coordinate with internal departments for smooth patient support.Customer Service & Relationship BuildingUnderstand patient concerns with empathy and patience.Maintain a polite, confident, and positive communication tone.Ensure high patient satisfaction and trust-building.Work ScheduleNight Shift & Morning shift on Rotational basisLanguage & Communication RequirementsExcellent written and spoken English (Mandatory)Fluent Hindi communicationExperience RequiredExperience in telesales, telemarketing, counselling, or healthcare front deskHealthcare industry experience will be preferredEligibility CriteriaGraduate (Any Stream) - MandatoryComfortable handling high call volumePatient, empathetic, and target-orientedJob Type: Full-timeWork Location: Gomti Nagar Extension

Job Summary:We are looking for a motivated and student-focused Admission Counsellor to guide prospective students through the admission process. The candidate will be responsible for providing counseling, handling inquiries, and assisting students in selecting suitable courses based on their interests and eligibility.

We are seeking a motivated Telesales Executive to join our team in Alambagh. The ideal candidate will have 1 to 2 years of experience and will be responsible for engaging with potential clients over the phone to drive sales and build customer relationships.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to leads and potential clients to promote our products and services, ensuring effective communication and persuasion.- **Engage with Customers:** Establish rapport with prospects, addressing their needs and concerns, which helps in understanding their preferences and increasing sales chances.- **Prepare and Maintain Records:** Keep detailed records of calls, customer interactions, and sales activities in our system to ensure follow-ups and track progress towards sales targets.- **Achieve Sales Targets:** Strive to meet and exceed daily and monthly sales goals by utilizing effective sales techniques and strategies.- **Collaborate with Team Members:** Work closely with colleagues to share insights and strategies, fostering a supportive environment for achieving team objectives.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills and have a persuasive manner to engage customers effectively. Proficiency in using computers and CRM software is necessary for record-keeping and managing customer data efficiently. A strong ability to handle rejection and demonstrate resilience is important. A background in B.A, B.B.A, B.Com, or B.Sc is preferred, with a focus on those who are dynamic and customer-focused. The role is full-time and requires the candidate to work from the office.

We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.

The Real Estate Telecaller will handle telephonic communication with prospective clients, promoting properties, coordinating site visits, and ensuring customer satisfaction. They will work closely with the sales and marketing team to drive real estate sales and meet company objectives.ResponsibilitiesInitiate outbound calls to potential clients to promote properties and generate leads.Schedule and coordinate site visits with potential buyers.Maintain and update customer records in the CRM system.Follow up with clients to provide additional information and gather feedback.Collaborate with the sales team to achieve sales targets and objectives.Stay updated on real estate market trends and project details.

We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.**Key Responsibilities:**- **Team Leadership:** Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- **Performance Monitoring:** Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- **Training and Development:** Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- **Process Improvement:** Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- **Reporting:** Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- **Customer Relationship Management:** Engage with customers as necessary to resolve issues and promote a positive customer experience.**Required Skills and Expectations:**The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.

We are looking for a friendly and motivated Customer Service Assistant to join our team. This full-time position allows you to work from home while providing excellent service to our customers.As a Customer Service Assistant, your key responsibilities will include:- **Responding to Customer Inquiries:** You will assist customers by answering their questions through various channels, such as email, chat, or phone, ensuring they feel valued and supported.Job Description:Part-time,Full time Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills, both written and verbal, to engage effectively with customers. You need to be a good listener and show empathy, understanding customers needs and concerns. Being organized and detail-oriented will help you manage inquiries efficiently. Basic computer skills are essential, as you will be using various software tools to communicate and document interactions. We welcome fresh graduates who are eager to learn and grow in a supportive work environment.

We are looking for a dedicated Customer Care Assistant to provide excellent support to our customers. This is a full-time work-from-home position based in Lucknow, India, suitable for candidates with little to no prior experience.Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer questions and concerns through phone, email, or chat. Clear communication is essential to provide accurate information.2. **Providing Product Information**: You will assist customers by explaining our products and services. It is important to have a good understanding of what we offer to help customers make informed decisions.3. **Resolving Issues**: If customers have problems or complaints, you will work to resolve these issues efficiently. Patience and problem-solving skills are necessary for this part of the job.4. **Maintaining Customer Records**: You will update customer information and interactions in our database. Attention to detail is crucial to ensure all records are accurate.5. **Collaborating with Team Members**: You will communicate with your team to share insights and improve customer service. Being a team player is important to create a supportive work environment.Required Skills and Expectations:Candidates should have at least completed their 12th grade. Strong communication skills in English and Hindi are essential. You should be comfortable using computers and various communication tools. A positive attitude and a willingness to learn are crucial for success in this role.

Solar Field Sales Executive (Customer Acquisition)This is a commission-based role. No fixed salary. Earn 15,000 to 50,000+ per month based on performanceUnlimited earning potentialTraining providedHigh growth opportunityWeekly payout

We are looking for a motivated and energetic Telesales Executive to join our team in Hazratganj. This is a full-time position, where you will play a vital role in connecting with potential customers to promote our products and services.**Key Responsibilities:**- **Conduct Outbound Calls**: You will reach out to potential customers through phone calls to introduce and explain our products, aiming to build interest and engage them.- **Understand Customer Needs**: By actively listening, you will identify customer requirements and preferences, allowing you to tailor your pitch for maximum effectiveness.- **Manage Sales Leads**: You will maintain a list of leads, ensuring that follow-ups are done timely and accurately to maximize sales opportunities.- **Achieve Sales Targets**: It will be your responsibility to meet and exceed daily or monthly sales goals through persuasive communication and relationship-building.- **Provide Excellent Customer Service**: You should address customer queries and concerns professionally, ensuring a positive experience that encourages repeat business.**Required Skills and Expectations:**Candidates should have excellent verbal communication skills and a positive attitude. A basic understanding of sales processes will be an advantage, but training will be provided for fresh candidates. You should be comfortable working in a fast-paced environment and possess good time management abilities. Strong listening skills and the ability to work as part of a team are essential for success in this role. Being proactive and self-motivated will help you thrive in our dynamic workplace.

We are looking for a motivated and enthusiastic Telecaller to promote and sell solar power solutions. The candidate will be responsible for contacting potential customers, explaining the benefits of solar energy systems, and generating qualified leads for the sales team.Key Responsibilities:Make outbound calls to potential customers to introduce solar power products and servicesExplain the benefits of solar energy (cost savings, sustainability, government subsidies, etc.)Identify customer needs and suggest suitable solar solutionsGenerate and qualify leads for the sales teamSchedule appointments for site visits or consultationsMaintain records of calls and customer information in CRM systems

Job Title: International Voice Process ExecutiveCompany: ProximaLocation: Lucknow, Uttar PradeshEmployment Type: Full-TimeShift: Night Shift OnlySalary: Up to 20,000/month (Based on communication skills & interview performance)Job DescriptionWe are hiring enthusiastic, confident, and result-oriented candidates for the role of International Voice Process Executive at our Lucknow office. The ideal candidate must have excellent English communication skills and should be comfortable working in night shifts to handle international customers.Key ResponsibilitiesHandle inbound and outbound international customer calls professionallyProvide accurate information and resolve customer queries effectivelyMaintain service quality and adhere to performance standardsEnsure high levels of customer satisfaction at all timesMaintain proper documentation and call records as requiredEligibility CriteriaGraduate in any discipline (Mandatory)Excellent English communication skills spoken and writtenComfortable working in night shiftsBasic computer knowledge (MS Office / CRM familiarity preferred)Freshers and experienced candidates both are welcome to applyWhat We OfferCompetitive salary based on your communication skillsCareer growth and development opportunitiesProfessional and supportive work environment

We are seeking a motivated and results-driven Residential Solar Project Sales Representative to generate leads, consult with homeowners, and close sales for residential solar energy systems. The ideal candidate will have strong sales skills, excellent customer service abilities, and a passion for renewable energy solutions.Key Responsibilities Generate new leads through door-to-door canvassing, referrals, networking, and company-provided marketing campaigns Conduct in-home and virtual consultations with homeowners Educate customers on solar energy systems, financing options, incentives, and long-term savings Assess customer energy usage and recommend appropriate solar system solutions Prepare and present customized solar proposals Close sales and achieve monthly/quarterly sales targets Coordinate with design, engineering, and installation teams to ensure smooth project execution Maintain accurate records in CRM systems Follow up with prospects and nurture long-term client relationships Stay updated on industry trends, local regulations, and incentive programsQualifications & Requirements Bachelors degree in Business, Marketing, Renewable Energy, or related field (preferred but not required) 13+ years of experience in sales (solar, home improvement, real estate, or related industries preferred) Proven track record of meeting or exceeding sales targets Strong communication and negotiation skills Ability to work independently and manage time effectively Comfortable with door-to-door sales and in-home consultations Basic understanding of solar technology and financing (training provided) Valid drivers license and reliable transportationKey Skills & Competencies Excellent presentation skills Customer-focused mindset Self-motivated and goal-oriented Strong problem-solving abilities CRM proficiency Knowledge of residential solar systems and incentivesCompensation & Benefits Competitive base salary + commission structure Performance bonuses Training and professional development Health insurance (if applicable) Paid time off Career advancement opportunitiesWork Environment Field-based role with travel to residential customer locations Flexible working hours, including evenings and weekends Combination of independent work and team collaboration

As a Sales Executive in Lucknow, you will play a key role in driving sales and building strong relationships with customers. Your main goal will be to meet sales targets while providing excellent service.- **Develop and Maintain Client Relationships**: You will engage with potential and existing clients to understand their needs and provide suitable solutions, enhancing customer loyalty and trust.- **Generate New Leads**: Actively seek new sales opportunities through cold calling, networking, and referrals, which will help expand the customer base.- **Achieve Sales Targets**: Consistently meet monthly and quarterly sales goals set by the management, demonstrating your ability to drive results effectively.- **Conduct Product Presentations**: Present products and services to clients, showcasing features and benefits in a way that meets their specific needs.- **Prepare Sales Reports**: Keep accurate records of sales activities and performance metrics, which will help track progress and identify areas for improvement.- **Collaborate with Team Members**: Work closely with colleagues to share leads, ideas, and best practices that enhance overall team performance.To succeed in this role, you should have effective communication and interpersonal skills to interact with clients comfortably. A proactive attitude and a strong desire to meet sales objectives are also important. Familiarity with sales techniques and a basic understanding of market trends can boost your effectiveness. You should be adaptable and willing to learn to thrive in a competitive environment.

We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate should be a female with at least one year of experience. This role involves making calls to customers and providing them with information about our services.Key Responsibilities:- **Customer Outreach**: Make calls to potential and existing customers to discuss our services and generate leads, ensuring a friendly and informative approach.- **Data Management**: Maintain accurate records of calls, customer interactions, and feedback in our database to help track progress and improve strategies.- **Follow-Up Calls**: Reach out to customers who have shown interest in our services, answer their questions, and address any concerns to help close sales.- **Promoting Services**: Clearly communicate the benefits of our services during calls, aiming to increase customer interest and engagement.- **Feedback Collection**: Gather customer feedback and insights during calls to help improve our services and address customer needs effectively.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to build rapport with customers over the phone. A positive attitude, patience, and the ability to handle customer objections are essential. Additionally, candidates should be comfortable using computers for data entry and management. Being organized and detail-oriented will help in tracking various customer interactions efficiently.