Call Center Job Vacancies in Lucknow

We're Hiring for Academic CounsellorPosition: Academic CounsellorCompany: upGradLocation: LucknowExperience: 2+ yearsCTC: Up to 7.5 LPA Fixed + 4 LPA IncentiveJob Summary:We are looking for experienced and result-oriented Academic Counsellors to join our team in Lucknow. The candidate will be responsible for counselling prospective students, understanding their career and learning requirements, and converting qualified leads into admissions.Key Responsibilities:* Counsel prospective students regarding upGrad's courses and programs.* Understand students' career goals and recommend suitable programs.* Handle leads through calls, follow-ups, and other communication channels.* Achieve admission and conversion targets.* Maintain regular follow-ups with prospective students.* Maintain accurate candidate/student records in CRM.* Provide a positive and professional counselling experience.Required Skills & Qualifications:* Minimum 2+ years of experience in EdTech Sales / Academic Counselling is mandatory.* Excellent verbal and written communication skills.* Strong convincing and counselling abilities.* Good sales and negotiation skills.* Stable career history with reasonable tenure in previous organizations.* Target-oriented and self-motivated approach.Apply now to build your career in the fast-growing edtech industry.Apply Nowhttps://docs.google.com/forms/d/e/1FAIpQLSfQsk86RLQBNIoupcH2TY2gneShXUzu03lr4biT8LqU16Mfqg/viewform?usp=publish-editor

We are seeking a dedicated and enthusiastic Calling Executive to join our team in Gomti Nagar, Lucknow. The ideal candidate should possess 1 to 3 years of experience in a calling role and hold a graduate degree. This full-time position requires the candidate to work from our office.Key Responsibilities:- Outbound Calling: Engage with potential clients or customers over the phone, introducing our services and generating interest.- Customer Follow-up: Maintain regular contact with existing customers to ensure satisfaction and address any inquiries or issues they may have.- Data Management: Accurately record call details and customer information in our database for tracking purposes.- Lead Generation: Identify potential leads from various sources and qualify them for further engagement by the sales team.- Report Preparation: Prepare and present daily or weekly reports on call activities, outcomes, and any challenges faced.Required Skills and Expectations:The ideal candidate should have excellent verbal communication skills, a friendly demeanor, and the ability to build rapport with clients over the phone. A strong understanding of customer service principles and basic computer skills are essential. Additionally, the candidate should be able to work independently, manage time effectively, and meet deadlines. A proactive attitude and a willingness to learn are important prerequisites for success in this role.

We are seeking a motivated Telesales Executive to join our team in Lucknow. The ideal candidate will have 1-3 years of experience and a background in commerce or a related professional field. This full-time position allows you to work from home while contributing to our sales goals.Key Responsibilities:- Outbound Calling: Make calls to potential clients to introduce products and services, aiming to generate interest and set up appointments.- Lead Generation: Identify and reach out to potential customers through various channels to build a strong lead pipeline.- Product Knowledge: Stay informed about our products and services to effectively communicate their benefits to customers.- Sales Conversion: Work towards converting leads into sales by addressing customer queries and offering appropriate solutions.- Database Management: Maintain accurate records of all interactions with clients in the CRM system for tracking and follow-up purposes.- Customer Relationship Management: Build and maintain strong relationships with clients to encourage repeat business and referrals.Required Skills and Expectations:The successful candidate should possess strong communication skills, both verbal and written, to effectively engage with clients. A goal-oriented mindset and the ability to work independently are essential. Familiarity with CRM software is preferred. Candidates should be comfortable working in a targets-driven environment and have a proactive approach to problem-solving. A minimum qualification of B.Com or a related professional degree is required, along with relevant experience in telesales or a similar role.

Job Description:We are hiring Telecallers for our UK IVA Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Explain IVA process as per script- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

We are seeking a dedicated Telecaller Executive to join our team in Lucknow. This role is ideal for individuals who enjoy communicating and building relationships over the phone. No prior experience is required, making it a great opportunity for freshers.Key Responsibilities:1. Outbound Calling: You will make calls to potential customers, introducing them to our products and services and explaining their benefits clearly.2. Customer Interaction: Engage with customers to understand their needs and queries, providing accurate information and assistance to foster trust and rapport.3. Lead Generation: Identify and generate quality leads through telephone conversations, ensuring a steady flow of potential clients for the sales team.4. Data Entry: Maintain accurate records of conversations and interactions in our database, ensuring all information is up-to-date and accessible to the team.5. Feedback Collection: Gather customer feedback on products and services to help improve our offerings and customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, with a friendly and persuasive phone manner. Being organized and detail-oriented is essential for maintaining accurate records. Basic computer knowledge is a must, along with the ability to work collaboratively in a team environment. A positive attitude and willingness to learn will be crucial for success in this role.

We are looking for a Tellecaller to join our team. This is a full-time work-from-home position based in Kanpur Road. Candidates with 0 to 6 years of experience across various educational backgrounds such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management, B.Pharma, and B.Sc are encouraged to apply.Key Responsibilities:- Engage with Customers: Initiate calls to potential and existing customers to provide information about products and services, ensuring a friendly and clear communication style.- Identify Customer Needs: Listen actively to customer inquiries and needs, offering tailored solutions or recommendations to improve customer satisfaction.- Maintain Records: Accurately document calls, customer responses, and feedback in our database to help improve our services and track customer interaction.- Follow Up: Regularly contact leads and follow up on previous calls to nurture relationships and increase sales opportunities.- Collaborate with Team: Share insights and suggestions with team members to improve calling strategies and enhance overall performance.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential to convey information effectively and engage customers positively.- Persuasion Ability: Ability to persuade and influence customers while maintaining a professional attitude.- Customer Service Orientation: A focus on providing excellent customer service and addressing customer concerns promptly.- Time Management: Efficiently manage time and prioritize tasks to meet performance targets.- Tech Savvy: Familiarity with basic computer applications and ability to learn new software quickly for conducting calls and recording results.

As a Telecaller Executive, you will play a vital role in connecting with potential customers and promoting our services. This part-time position allows you to work from the comfort of your home while gaining valuable experience in communication and sales.Key Responsibilities:- Making Calls: You will initiate calls to a list of potential customers, introducing our services and answering their queries.- Providing Information: It is your responsibility to clearly explain the features and benefits of our services, helping customers understand what we offer.- Maintaining Records: You will keep accurate records of calls made, customer feedback, and any follow-ups needed to ensure efficient communication.- Achieving Targets: You will work towards reaching daily or weekly targets set for customer contacts and service promotions.- Customer Follow-Up: After initial calls, you may need to follow up with customers to answer any additional questions and encourage them to consider our services.Required Skills and Expectations:- Communication Skills: You should possess clear and effective verbal communication skills and be able to converse confidently with different people.- Listening Skills: Good listening skills are essential to understand customer needs and provide appropriate responses.- Self-Motivated: As this is a work-from-home role, being self-driven and disciplined will help you succeed in completing your responsibilities.- Basic Computer Skills: Familiarity with using a computer and basic software tools will aid in managing calls and records efficiently. This position is ideal for freshers looking to build their careers in customer service and sales.

We are looking for a motivated and enthusiastic Business Development Executive to join our team in Mahanagar, Lucknow. This entry-level position is ideal for recent graduates who are eager to learn and contribute to our growth.As a Business Development Executive, you will be responsible for identifying new business opportunities, building relationships with potential clients, and supporting sales strategies to achieve targets. You will work closely with the sales and marketing teams to promote our services.Key responsibilities include:1. Market Research: Conduct research to identify potential clients and market trends to help develop effective strategies.2. Client Outreach: Reach out to potential clients through calls and emails, introducing our services and setting up meetings to discuss their needs.3. Relationship Building: Build and maintain strong relationships with clients to ensure long-term partnerships and customer satisfaction.4. Sales Support: Assist the sales team with presentations, proposals, and follow-ups to support the sales process.5. Reporting: Maintain accurate records of client interactions and reports on sales activities and results to management.The ideal candidate should be a recent graduate with excellent communication skills, both verbal and written. You should be a quick learner, with a positive attitude and the ability to work in a team. Basic knowledge of sales and marketing concepts will be beneficial, and a strong desire to succeed in a business development role is essential.

We are looking for a dedicated Tele Caller to join our team in Jankipuram. This full-time position is best suited for a female candidate who has completed at least the 12th grade and has up to 2 years of experience in a similar role.Key Responsibilities:- Make Outgoing Calls: Reach out to potential customers to inform them about our products and services.- Handle Inquiries: Respond to questions and provide information to customers, ensuring their needs are met.- Maintain Records: Keep accurate records of customer interactions, updates, and feedback in our database.- Follow-Up: Contact existing customers to gather their feedback and encourage them to continue using our services.- Achieve Targets: Work towards daily and monthly call and sales targets set by the management.- Provide Customer Support: Assist customers in understanding services and resolve any issues they may encounter.Required Skills and Expectations:- Strong communication skills to effectively engage with customers and convey information clearly.- Ability to listen actively to understand customer needs and provide appropriate responses.- Basic computer skills for data entry and record-keeping.- A friendly and patient demeanor, with the ability to remain calm under pressure.- Willingness to learn and adapt in a fast-paced environment, showing enthusiasm for sales.- Good organizational skills to manage calls and tasks efficiently. This position offers an opportunity to develop your communication and sales skills in a supportive environment.

Call centre/telegram sales job for US based client.This is a night shift job.The person will have to generate leads for the client regarding AI products.Good incentives are guaranteed on the closure of the deal.

We are looking for an enthusiastic and skilled Telecaller to join our team in Lucknow. The ideal candidate will have strong communication skills and experience in calling, helping us connect with clients across various regions.Key Responsibilities:1. Client Engagement: Initiate and maintain conversations with potential clients through phone calls, offering information about our products and services while understanding their needs.2. Lead Generation: Identify and qualify potential leads by researching and contacting prospects, ensuring an effective pipeline for our sales team.3. Follow-Up: Regularly follow up with leads and existing customers to nurture relationships, answer inquiries, and provide updates about our offerings.4. Record Keeping: Maintain accurate records of conversation details, leads, and outcomes in our CRM system, ensuring all data is up-to-date and organized for future reference.5. Feedback Collection: Gather feedback from clients about our services and suggestions for improvement, contributing to enhanced customer satisfaction.Required Skills and Expectations:Candidates should have a minimum of 2 to 8 years of experience in international telecalling or a related field. A graduate degree is necessary. Proficiency in English and other languages is an advantage. Excellent verbal communication skills, a friendly demeanor, and a persuasive approach are essential. The ability to handle objections and maintain a positive attitude in challenging situations will contribute to success in this role. Being adaptable and willing to learn is key.

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- Responding to Customer Inquiries: Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- Troubleshooting Issues: Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- Maintaining Customer Records: Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- Following Up with Customers: Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- Excellent Communication Skills: You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- Problem-Solving Abilities: A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- Customer-Oriented Mindset: Being focused on customer needs and striving to enhance their experience is crucial for this position.- Basic Computer Proficiency: Familiarity with common software applications is required to handle customer interactions efficiently.- Adaptability: As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.

Picture Perfect Modeling Agency is looking for confident and motivated Telecallers / Telemarketers to join our growing team.Responsibilities:* Make calls to potential clients and leads* Explain our modeling and talent services* Follow up with interested prospects* Maintain basic lead and call records* Help generate new business opportunitiesRequirements:* Good communication skills* Confidence while speaking on the phone* Hindi communication is required* Basic English communication is a plus* Freshers are welcome to apply* Sales or telecalling experience is an advantageWhat We Offer:* Opportunity to work with a growing modeling and talent agency* Performance-based growth opportunities* Professional work environment* Training and guidance

Job SummaryWe are looking for a proactive and confident Telecaller to support our recruitment team by contacting machine operators and coordinating their hiring for various project sites. The candidate will be responsible for reaching out to operators, explaining job opportunities, screening candidates, and coordinating with the HR and operations teams to fulfill the company's manpower requirements.Key ResponsibilitiesMake outbound calls to machine operators for recruitment purposes.Explain job roles, project locations, salary, and company policies to potential candidates.Screen candidates based on the company's hiring requirements.Maintain a database of operators, including their skills, experience, and availability.Coordinate interviews and joining formalities with the HR and operations teams.Follow up with shortlisted candidates until they join the assigned site.Build and maintain a network of skilled operators for future manpower requirements.Update daily call reports and recruitment status in the company's records.Meet recruitment targets within the given timelines.Required SkillsExcellent communication and convincing skills.Good telephone etiquette and interpersonal skills.Ability to build rapport with candidates.Basic computer knowledge (MS Excel, Google Sheets, or CRM software).Strong follow-up and organizational skills.EligibilityGraduate (preferred).0-2 years of experience in telecalling, or customer service.Freshers with excellent communication skills are welcome to apply.Preferred ExperienceExperience hiring machine operators, construction workers, or industrial manpower is an added advantage.Job TypeFull-TimeWork LocationOffice-basedSalaryCompetitive salary based on experienceWhy Join Us?Stable career growth opportunities.Friendly and supportive work environment.Opportunity to work with a growing organization and contribute to large-scale recruitment projects.

Tele Sales Execituve - Male Job type:- Full time, permanent, work from office. Job Location:- Alambagh, Lucknow ( / ) Job role and responsibilities:- To make communication with our Associates. Finding out their problems. Should be tried to address their problems by him/her. Genuine problems should be forwarded to concern department by her. Follow-up of every grievance till it to be resolved. Reporting to management regarding serious & unresolved problems. Attending Incoming & Outgoing calls with proper etiquette and maintaining records for them. Reminder Calls to our Associates regarding every months offers.Basic Eligibility criteria for applying:- Must have good speaking skills in English language. Working knowledge of MS-Excel. Must have Bachelor's degree.Salary:- Rs.10,000 - 15,000/- pm + benefits.Interview Details:- Mode:- Only Face to Face Day and timing:- Working days at 02:00-05:00 pmContact:- Ranjeet K. Rawat +91 9838088855 call / whatsapp

As a Tele Sales Officer (Credit Card Process), you will play a crucial role in driving sales and enhancing customer relationships through effective communication. This position is based in Indira Nagar, Lucknow, and is suitable for females with 0 to 5 years of experience. Key Responsibilities:1. Customer Engagement: You will make outbound calls to potential customers, introducing them to our products and services while addressing any inquiries they may have. Building rapport with clients is essential to foster trust and encourage sales.2. Sales Targets: Your primary responsibility will be to achieve daily, weekly, and monthly sales targets. You will not only pitch our offerings but also follow up with leads to convert prospects into loyal customers.3. Data Management: You will maintain and update customer records in our database. Accurate data entry and management are vital to track sales activities and customer interactions effectively.4. Market Research: Understanding the market trends and customer preferences will help you tailor your sales approach. You are expected to gather feedback to improve product offerings and sales strategies.Required Skills and Expectations:To succeed, you should possess excellent verbal communication skills, with a clear and friendly tone that can persuade customers. Strong listening skills are necessary to understand customer needs better. A positive attitude, resilience in the face of rejection, and a willingness to learn are key traits. Basic computer literacy and proficiency in managing databases will enhance your performance in this role.

We are looking for a dedicated Tele Caller to join our team in Aliganj, Lucknow. As a Tele Caller, you will be responsible for contacting potential customers to promote our products and services. This is a full-time position suited for individuals who are eager to start their career in customer service. Key Responsibilities:1. Make Outbound Calls: You will be required to reach out to potential clients, introduce our services, and provide information about our offerings.2. Follow Up with Leads: It is important to keep track of leads and follow up with them to assess their interest and answer any questions they may have.3. Record Customer Interactions: You must maintain accurate records of calls and customer interactions in our database to help track progress and improve future efforts.4. Achieve Targets: Meeting sales or appointment-setting targets will be part of your role, requiring motivation and commitment to succeed. Required Skills and Expectations: Candidates should be at least 12th-grade pass and possess good communication skills, both verbal and written. A positive attitude and the ability to engage with customers are critical to this role. Applicants should be comfortable working in an office environment and have basic computer knowledge to manage calls and data entry. Previous experience in telecalling is a plus but not mandatory as on-the-job training will be provided.

We are looking for a passionate and motivated Business Development Executive to join our team in Lucknow. This role is crucial in driving our business growth and establishing strong relationships with clients.Key Responsibilities:- Identify New Business Opportunities: Actively seek potential clients through research and networking, ensuring a steady stream of leads for the company. - Develop Relationships: Build and maintain long-term relationships with clients to understand their needs and offer tailored solutions, fostering trust and loyalty.- Presenting Products and Services: Clearly showcase our products and services to prospective clients, articulating their value propositions to meet client requirements effectively.- Market Analysis: Stay updated on market trends and competitor activities to identify opportunities and threats, helping to inform business strategies.- Collaboration with Teams: Work closely with the marketing and sales teams to align strategies, ensuring consistent messaging and a unified approach to client outreach.- Reporting: Prepare regular reports on business development activities and outcomes, analyzing performance metrics to refine strategies and improve results. Required Skills and Expectations:Candidates should have a strong educational background, holding a degree in areas such as B.A, B.C.A, B.B.A, B.Com, B.Ed, or B.Sc. We expect 1 to 2 years of relevant experience in business development. Successful candidates will possess excellent communication and interpersonal skills, demonstrating the ability to connect with clients effectively. A proactive, goal-oriented mindset is essential, along with strong analytical skills to assess market trends. Proficiency in Microsoft Office and CRM tools is a plus.

We are looking for a dedicated female Tele Caller to join our team in Indira Nagar, Lucknow. This role is ideal for individuals who are energetic and enjoy communicating with people. As a Tele Caller, you will play a vital role in engaging customers and promoting our services.Key Responsibilities:- Making Calls: Reach out to potential customers to introduce our services and offer assistance. Engaging conversations are crucial to spark interest and encourage inquiries.- Customer Interaction: Handle incoming calls from customers, addressing their queries and providing information about our products in a clear and friendly manner.- Record Keeping: Maintain accurate records of calls made, customer interactions, and feedback received. This helps in tracking sales leads and improving our approach.- Follow-ups: Regularly follow up with potential leads to nurture relationships and convert them into satisfied customers.- Team Collaboration: Work closely with the sales and marketing team to ensure consistent messaging and support ongoing campaigns.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess clear communication skills in English and Hindi. A friendly and approachable demeanor is essential for engaging with customers. Basic computer skills for data entry and record management are highly beneficial. The ideal candidate will be proactive, organized, and capable of working well in a team-focused environment, demonstrating a strong desire to learn and grow within the role.

We are looking for a motivated and energetic Telesales Executive to join our team in Hazratganj. This is a full-time position, where you will play a vital role in connecting with potential customers to promote our products and services.Key Responsibilities:- Conduct Outbound Calls: You will reach out to potential customers through phone calls to introduce and explain our products, aiming to build interest and engage them.- Understand Customer Needs: By actively listening, you will identify customer requirements and preferences, allowing you to tailor your pitch for maximum effectiveness.- Manage Sales Leads: You will maintain a list of leads, ensuring that follow-ups are done timely and accurately to maximize sales opportunities.- Achieve Sales Targets: It will be your responsibility to meet and exceed daily or monthly sales goals through persuasive communication and relationship-building.- Provide Excellent Customer Service: You should address customer queries and concerns professionally, ensuring a positive experience that encourages repeat business.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a positive attitude. A basic understanding of sales processes will be an advantage, but training will be provided for fresh candidates. You should be comfortable working in a fast-paced environment and possess good time management abilities. Strong listening skills and the ability to work as part of a team are essential for success in this role. Being proactive and self-motivated will help you thrive in our dynamic workplace.

We are seeking a dedicated and motivated female Tele Caller to join our team in Gomti Nagar, Lucknow. The ideal candidate should have 1 to 3 years of experience and a graduate degree.In this role, you will be responsible for making outbound calls to potential clients, explaining our services, and gathering information to help drive sales. You will maintain accurate records of calls made and follow up with leads to ensure timely responses. Additionally, you will assist in resolving customer inquiries and complaints, ensuring high levels of customer satisfaction. Key responsibilities include:- Conducting Outbound Calls: You will reach out to potential customers, introducing our services and promoting our brand.- Lead Generation: You will gather contact information and maintain a database of prospects to support the sales team.- Customer Support: You will address customer questions and concerns, providing accurate information and resolving issues as they arise.- Record Keeping: You will document your calls and customer interactions in our systems to track progress and follow up effectively.The ideal candidate should possess excellent communication skills, both verbal and written, and have a friendly, persuasive phone demeanor. You should be highly organized, capable of managing multiple tasks efficiently, and have a strong understanding of sales processes. Familiarity with CRM software is a plus. Your ability to work collaboratively with a team and respond to feedback will contribute to your success in this role.

We are seeking a motivated Sales Executive to join our team in Gomti Nagar, Lucknow. This is a great opportunity for recent graduates looking to kickstart their career in sales and customer relations.In this role, you will be responsible for generating new sales opportunities and maintaining relationships with existing clients. Your main tasks will include understanding customer needs, presenting our products or services, and closing sales. You will also be expected to achieve monthly sales targets and report on sales activities to your manager.Key responsibilities include:1. Customer Engagement: Actively reach out to potential clients, understand their requirements, and provide tailored solutions to meet their needs.2. Sales Presentations: Present and demonstrate our products or services to customers with enthusiasm and clarity, highlighting their benefits.3. Relationship Management: Build and maintain strong relationships with clients to ensure customer satisfaction and repeat business.4. Target Achievement: Work towards achieving individual and team sales targets consistently, contributing to the overall growth of the company.5. Reporting: Keep detailed records of sales activities, customer interactions, and feedback to help refine sales strategies.Successful candidates will possess strong communication and interpersonal skills, a motivated attitude, and the ability to work well in a team. We value enthusiasm and a willingness to learn, making this an ideal position for individuals at the start of their sales careers.If you have done digital marketing, have interest in it and have experience you can apply for the job.