Telecaller Job Vacancies in Kolkata

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

We are seeking a dedicated and compassionate Tele Counselor based in Kolkata. The ideal candidate will have strong communication skills and a passion for helping others. This role is full-time and requires a commitment to supporting individuals through various challenges.Key Responsibilities:1. Counseling Calls: Conduct telephonic counseling sessions with clients, providing guidance and support while maintaining confidentiality.2. Assess Client Needs: Identify the specific needs and concerns of clients through effective questioning and active listening.3. Provide Information: Share relevant information about services, programs, and resources available to assist clients in their journey.4. Follow-Up: Maintain regular follow-up with clients to track their progress and provide ongoing support as needed.5. Documentation: Keep accurate records of client interactions and progress, ensuring all information is updated in the system.Required Skills and Expectations:Candidates must possess a graduate degree and 2-5 years of relevant experience, preferably in a counseling or support role. Excellent verbal communication and interpersonal skills are essential, along with the ability to empathize with clients. A proactive approach to problem-solving and attention to detail is important. The individual should also be comfortable working in an office environment and collaborating with a diverse team. Professionalism and a strong commitment to client well-being are crucial for success in this position.

We are hiring candidates for a tele caller job in Kolkata with a fixed salary and no target pressure. If you are looking for reliable jobs in kolkata with immediate joining, apply today.

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

We are looking for a dedicated female Telecaller with 1 to 3 years of experience to join our team in Kolkata. The ideal candidate will have a graduate degree, excellent communication skills, and a positive attitude.Key Responsibilities: - Calling Potential Clients: Reach out to potential customers to inform them about our products and services, leading to increased sales opportunities. - Handling Inquiries: Address customer queries promptly and professionally, ensuring an exceptional experience with the company. - Updating Records: Maintain accurate records of customer interactions in the database, helping the team track leads and follow-up tasks. - Achieving Targets: Work towards achieving daily and monthly calling targets, demonstrating commitment to driving results for the company. - Feedback Collection: Gather customer feedback and suggestions, providing insights to improve our services and tailor offers to client needs. Required Skills and Expectations: Candidates must possess strong verbal communication skills, enabling them to engage effectively with clients. They should have a pleasing personality, be able to handle rejection with resilience, and stay motivated in a dynamic work environment. Proficiency in basic computer skills is necessary for data entry and record-keeping. A passion for sales and customer service will help in fostering positive relationships with clients, ultimately contributing to the success of the team.Share CV's at- Hr.executive@meadowkart.com

Key Responsibilities:Answer incoming calls and address customer questions or complaints.Make outbound calls to follow up on client requests or promote services.Log and update customer details and conversation notes in the database.Escalate complex technical or service issues to senior teams.Meet daily performance goals for call resolution and customer satisfaction.

As a Tele Counselor, you will play a crucial role in guiding potential students through their educational choices. You will be responsible for providing information and support to individuals interested in various academic programs.- Conduct Calls: Make outbound calls to prospective students, explaining available courses, admission procedures, and scholarship options, ensuring they have all the necessary information to make informed decisions.- Answer Inquiries: Respond to incoming queries from students via phone or email, addressing their concerns about programs and helping them understand the benefits and features of courses offered.- Build Relationships: Establish rapport with students by actively listening to their needs and providing personalized guidance, which helps in fostering trust and encouraging them to enroll.- Maintain Records: Document all interactions with students in the database accurately, ensuring that follow-ups are organized and timely to support the admissions process.- Collaborate with Team: Work closely with the admissions team and other departments to ensure a smooth information flow and to help coordinate special events, webinars, or informational sessions.To excel in this role, candidates should possess:- Strong communication skills to effectively convey information and engage with diverse audiences.- A proactive attitude and willingness to learn about various educational programs.- Excellent listening skills to understand student needs and provide tailored advice.- Basic computer skills for maintaining records and using customer relationship management (CRM) systems.- A positive and enthusiastic approach to customer service, with the ability to handle inquiries patiently. This position suits individuals who are passionate about education and are eager to help others succeed through informed choices.

We are seeking a motivated Telesales Executive to join our team in Kolkata. In this role, you will be responsible for making outbound calls to potential customers, promoting our products, and closing sales. - Conduct Outbound Calls: You will make calls to a list of potential clients to introduce our products or services and gauge their interest.- Build Customer Relationships: It is essential to establish and maintain strong relationships with customers, understanding their needs and providing tailored solutions.- Achieve Sales Targets: You will be expected to meet weekly and monthly sales goals by effectively selling our products and converting leads into actual sales.- Maintain Records: Keep accurate records of calls made, customer interactions, and sales outcomes for future analysis and reporting.- Provide Feedback: Share insights on customer responses and market trends to help refine sales strategies and improve product offerings.Candidates should possess excellent communication skills, both verbal and written, to engage customers effectively. A positive attitude and a willingness to learn are crucial, especially for those with little experience. You should have basic computer skills to update records and use sales tracking software. A strong desire to succeed in a sales environment and the ability to work independently are essential for this role. A minimum education background of 10th pass is required.

Designation - Telesales RepresentativeLocation: Sector V, KolkataShift Timing: 3:00 PM

Technixia Automation Private Limited is seeking enthusiastic and experienced Female Telesales/Telecalling Executives to join our growing team. The ideal candidate should possess excellent English communication skills, prior experience in telecalling or telesales, and the ability to build strong customer relationships through professional communication.Candidates with previous experience in the Automation, Electrical, Industrial, or Technology sector will be given preference, as familiarity with the industry will be an added advantage.This is an excellent opportunity for individuals looking to build a rewarding career in a dynamic and professional work environment.

We are seeking a dedicated Tele Caller to join our team in Kolkata. The ideal candidate will have 1 to 2 years of experience in telemarketing or customer service. This full-time role requires a proactive approach and effective communication skills to connect with clients.Key Responsibilities:- Conduct Outbound Calls: You will make calls to potential and existing clients to promote products and services, aiming to generate interest and sales.- Update Customer Records: Maintaining accurate customer information in our database is crucial for follow-ups and further communications.- Respond to Queries: Addressing customer inquiries in a timely and professional manner helps in building trust and ensuring customer satisfaction.- Provide Product Information: Clear explanations about features and benefits of products or services will support customers in making informed decisions.- Achieve Sales Targets: Working towards monthly sales goals is essential. You will track your performance and seek guidance when necessary to improve results.Required Skills and Expectations:- Excellent Communication: Strong verbal skills in English and Hindi are necessary to engage effectively with clients over the phone.- Listening Skills: Being attentive to customer needs and concerns enables better service and solutions.- Persuasive Personality: Ability to convince potential customers while maintaining a polite and professional demeanor is valued.- Team Player: Collaborating with colleagues and sharing insights will contribute to overall team success.- Reliability: Punctuality and consistency in attendance are critical for maintaining workflow and meeting targets. If you are a motivated individual with a passion for sales and customer interaction, we would love to hear from you.

We are looking for a skilled Reservation Executive to join our team in Kolkata. The ideal candidate should have 3 to 5 years of experience in a similar role and hold a degree in B.A, B.C.A, or B.Com. The position requires a female candidate who is comfortable working full-time in an office environment.Key Responsibilities:- Managing Reservations: Handle all booking requests from clients, ensuring accuracy and efficiency in processing their needs.- Customer Service: Provide exceptional support to clients by answering inquiries and resolving issues related to reservations quickly and effectively.- Data Entry and Management: Maintain accurate records of bookings and cancellations in the reservation system to ensure reliable tracking and reporting.- Coordination with Other Departments: Work closely with sales and operations teams to ensure seamless service delivery and to handle special requests.- Reporting: Generate and analyze reports related to reservations and customer feedback to support decision-making processes.Required Skills and Expectations:The successful candidate should possess excellent communication skills, both verbal and written, to interact effectively with clients and team members. Strong organizational skills are necessary to manage multiple bookings and deadlines efficiently. Proficiency in reservation software and Microsoft Office is essential. The candidate should also demonstrate a customer-focused attitude with problem-solving skills to handle challenges as they arise. A proactive approach and attention to detail are crucial for success in this role.

Call and follow up with prospective customers.Explain project details and offers.Schedule site visits for the sales team.Maintain customer records in CRM/Excel.Achieve daily calling and lead generation targets.

we are looking for a smart tele caller, with basic computer skils, tele sales . who join our company deliver service.

We are looking for a motivated female Tele Caller to join our team in Bowbazar, Kolkata. The ideal candidate will have 1 to 3 years of experience in telemarketing or a related field. A minimum educational qualification of 10th pass is required.As a Tele Caller, your primary responsibilities will include calling potential customers and presenting our products or services. You will manage calls effectively and address customer inquiries to build rapport and secure sales. It is important to maintain a positive attitude while handling objections and providing accurate information.You will also need to update customer records in our database after each call and track call outcomes to support ongoing sales efforts. Additionally, collaborating with team members to improve sales techniques and participate in training sessions will be part of your role.To succeed in this position, candidates should possess excellent verbal communication skills and a friendly demeanor. Being persuasive and able to handle rejection is vital. Strong organizational skills and attention to detail are necessary to keep track of calls and customer interactions. The ability to work under pressure and achieve targets is essential, as is being comfortable with making numerous calls throughout the day.If you are enthusiastic about sales and enjoy talking to people, we encourage you to apply for this full-time, office-based role.

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. Key Responsibilities:- Making Calls: You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- Understanding Customer Needs: Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- Recording Information: Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- Meeting Targets: Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- Providing Feedback: Share insights and feedback from customers with the team to help improve our services and customer experience.Required Skills and Expectations:Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

As a Telesales Representative, you will play a key role in our sales team, engaging with potential customers over the phone to promote and sell our products or services. This position is located in Kolkata, and we welcome applicants with 0 to 5 years of experience who have completed at least their 12th grade. Key Responsibilities:- Customer Outreach: Reach out to potential customers through phone calls to introduce our products, build interest, and capture leads.- Product Knowledge: Gain a comprehensive understanding of our product offerings to effectively communicate features and benefits to customers.- Sales Pitch: Deliver a clear and persuasive sales pitch to convince prospects to make a purchase or schedule further discussions.- Customer Engagement: Listen to customer needs and respond to inquiries to build rapport and trust, aiding in closing sales.- Maintain Records: Accurately record customer interactions and details of sales processes in our system for follow-up and analysis.- Meet Targets: Work towards achieving individual and team sales goals and targets through consistent performance.To be successful in this role, candidates should possess strong communication skills, a positive attitude, and the ability to handle rejection with resilience. Familiarity with basic computer applications and a willingness to learn are essential. We are looking for motivated individuals who can work collaboratively in a team environment and demonstrate a proactive approach to selling.

We are looking for a dynamic and result-oriented Telecaller to generate leads and assist customers for Car Loans, Balance Transfer, Top-Up Loans, Motor Insurance, and Insurance Renewals. The candidate will be responsible for calling potential customers, explaining our financial products, collecting documents, following up on leads, and coordinating with banks, NBFCs, and insurance companies.

We are seeking a motivated BPO Telecaller to join our team in Kolkata. This role is suitable for individuals looking to gain experience or start their careers in the BPO industry. Key Responsibilities:1. Customer Interaction: You will engage with customers over the phone, addressing their inquiries and providing information about our products and services.2. Lead Generation: Your role will involve identifying potential customers and generating leads by making outbound calls and following up on inquiries.3. Problem Resolution: You will assist customers with any issues they may encounter, ensuring a positive experience and fostering customer loyalty.4. Data Management: Accurate record-keeping is essential, as you will input customer data and interactions into the system, maintaining up-to-date and organized records.5. Team Collaboration: You will work closely with your team to share insights and strategies for improving customer service and achieving sales targets.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th grade. We welcome individuals with 0 to 1 year of experience in a customer service role or call center. Strong communication skills in English and Hindi are necessary, along with the ability to listen actively and understand customer needs. A positive attitude, patience, and a willingness to learn are essential for success in this position. You should be eager to work in a fast-paced environment and be open to accepting feedback for continuous improvement.

We are hiring 30 enthusiastic individuals to join our team as Call Center Representatives. In this role, you will call Airtel prepaid customers to help them with their mobile recharges. Both men and women aged between 20 to 30 years can apply. Please note, we are seeking candidates who are not Bengali and can speak Hindi fluently.Key Responsibilities:Call Airtel prepaid customers to assist with mobile recharges.Explain different recharge plans to customers.Answer any questions customers have about recharges.Keep records of calls and ensure customers are satisfied.Salary & Benefits:Monthly salary up to rs.10,000/-Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).Work Details:Work Hours: 10:00 AM to 7:00 PMLocation: Gariahat, Kolkata.Call : 7596958886Qualifications & Skills:Completed Higher Secondary (HS) or hold a Graduate degree.Must speak Hindi fluently.Basic knowledge of mobile recharge services is a plus.Energetic, polite, and focused on helping customers.If you meet these requirements and are interested in this opportunity, we encourage you to apply.

(Note - Only female candidates will be preferred for this job role. Male candidates do not apply.)Required Experience - Minimum 2 to 3 years of telecounselling / career counselling / telesales experience specifically in the education sector or in any other industry. (Preferrably in sales profile)Job Locations - Jodhpur Park ,New Alipore ,Sonarpur ,Park Street ,Barasat ,Serampore ,Chandannagar (Multiple locations across North & South Kolkata as per candidate preference)Key Responsibilties:-Making outbound phone calls to potential students and parents to promote our multimedia courses and counselling over the phone.Generating leads, follow up on inquiries, and converting them into admissions.Meet monthly ,quaterly sales and admission targets.Provide career counselling to prospective students, identifying their strengths. and interests and also guiding students in choosing the right program to achieve their career aspirations.Maintain accurate records and reports in CRM portal.

Job Opening for Retail Counter Sales Position , for the Plywood Laminate Company , Job Location Ahiritola near Nimtala Ghat (Burrabazar Railway Station) Need Female Candidate with Retail Experience, Salary 15k - 20k, Job time 10am - 7 pm Mon - Sat, please share CV 8697666885 & Write Counter Sales. NO NEED ANY KIND OF CHARGES

Job Description Provide information of Products / Services / Offers to customers Understand customer need Solve their quires Manage inbound and outbound calls. Must have knowledge of MS office, email management.

Job Description Manage inbound and outbound calls. Must have knowledge of MS office, email management. Needs to be flexible to work on Sundays

We are looking for a dedicated Telecaller Cum Computer Operator to join our team in Bowbazar. The ideal candidate will be responsible for making calls to clients, maintaining records, and performing various computer-related tasks.Key Responsibilities:- Making Outbound Calls: Contact potential and existing customers to promote services or gather information, ensuring a polite and professional communication style.- Data Entry: Accurately enter and update customer information in the computer system, ensuring all data is up to date and correct.- Customer Support: Address customer inquiries and provide assistance, aiming to solve any issues they may have during the call.- Maintaining Records: Keep detailed records of all calls made and information gathered, which aids in tracking progress and customer feedback.- Reporting: Prepare weekly or monthly reports based on the call activities and customer interactions, providing insights for management.Required Skills and Expectations:The candidate should have excellent communication skills in English and the local language to converse effectively with clients. Basic computer skills, including proficiency in MS Office, are essential for data entry and reporting tasks. A positive attitude, patience, and empathy towards customers are crucial for this role. Candidates must possess strong organizational skills to handle multiple tasks simultaneously and be detail-oriented to ensure accuracy in data. A minimum of 1 to 3 years of experience in telecalling or a similar role is preferred, and a 10th-grade education is required. Female applicants are encouraged to apply for this full-time position based in the office.