Domestic BPO Jobs

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

We are seeking a motivated Tele Caller to join our dynamic team in Nagpur. As a Tele Caller, you will be responsible for making outbound calls to potential clients, providing information about our services, and assisting in customer inquiries. This is an excellent opportunity for recent graduates looking to start their career.Key Responsibilities:- **Making Outbound Calls**: You will reach out to prospective customers, introducing our services and explaining their benefits clearly and persuasively.- **Handling Customer Inquiries**: You will respond to any questions or concerns from customers, providing accurate information and support.- **Maintaining Records**: You will document call details and customer interactions in our system to help track progress and follow up effectively.- **Meeting Targets**: You will work towards achieving daily, weekly, and monthly call and sales targets, helping to drive company growth.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly, persuasive speaking style. A strong ability to listen and empathize with customers is essential. Basic computer literacy and familiarity with phone systems will be beneficial. We expect you to be a quick learner with a positive attitude and a willingness to adapt to feedback. You should be detail-oriented, organized, and able to work collaboratively within a team in an office environment.

We are looking for a dedicated Tele Caller to join our team in Gurgaon. The ideal candidate will have 1 to 3 years of experience in telecalling and a graduate degree. This full-time role requires you to work from the office.Key Responsibilities:- **Make Outbound Calls:** You will reach out to potential clients, introducing our services and gathering information to make a strong impression.- **Engage with Clients:** Use effective communication skills to build rapport with customers and address their queries to encourage interest.- **Follow Up:** Keep track of calls made and follow up with leads to ensure potential customers have all necessary information.- **Record Keeping:** Maintain accurate records of conversations, insights, and client feedback in our database.- **Collaborate with Team:** Work closely with the sales and marketing teams to share insights and support overall business strategies.Required Skills and Expectations:Candidates must possess strong verbal communication skills with the ability to speak clearly and confidently. You should be proficient in handling objections and be persuasive. Basic computer skills and familiarity with CRM software are essential for managing client information. A positive attitude and a willingness to learn will contribute to your success in this role. It is also crucial to be self-motivated, organized, and capable of managing your time effectively to meet performance targets.

Key ResponsibilitiesOutbound Outreach: Dialing a high volume of calls daily from a provided database to reach potential leads.Pitching & Persuasion: Explaining the features and benefits of products or services clearly and convincingly within the first 30 seconds of a call.Lead Qualification: Asking strategic questions to identify whether a prospect is a genuine potential customer based on their needs and budget.Appointment Setting: Coordinating with the field sales team to book meetings, site visits, or product demonstrations.Data Management: Accurately logging call details, customer feedback, and follow-up schedules into a CRM (Customer Relationship Management) system or Excel.Objection Handling: Using professional rebuttals to address customer concerns or hesitations effectively without being pushy.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

Domestic Telecaller with good communication skills

Required Sales Trainer for Thane Location experience Required 6 Months to 1 Year from Sales Background banking Process Trainershould have Good Experience On Training Processcandidate from Banking Process Will Be Suitable More

Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift

We are looking for a female Telecaller to join our team on a part-time basis in Vadodara. This entry-level role is suitable for freshers who have completed at least the 10th grade and are eager to start a career in customer service.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential customers to introduce them to our products and services, aiming to generate interest and sales.2. **Updating Customer Information**: You will need to maintain accurate records of customer interactions and update our database with new information gathered during calls.3. **Providing Information**: It will be your role to answer customer queries and provide detailed information about our offerings, ensuring they have a clear understanding of what we provide.4. **Achieving Targets**: You will be expected to meet daily or weekly call targets, and work towards converting calls into successful sales.Required Skills and Expectations:We seek candidates with good communication skills, who are friendly and approachable. You should be able to listen actively and engage with customers effectively. Basic computer skills are necessary for recording information. Additionally, you should be motivated, with a positive attitude towards learning and teamwork. Punctuality and reliability are important, along with a willingness to work in an office environment.

We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.

A telecaller for EMI collection in a bank or finance company needs strong communication skills and basic MS Office knowledge. They will be responsible for contacting customers with overdue payments, resolving queries, and negotiating repayment plans.

Callflex Corporation Pvt. Ltd. is hiring Telecallers / Collection Associates for an outbound domestic voice process. The role involves contacting customers to provide EMI payment reminders and follow up on EMI collections.

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

1. Sales Executive Role Overview:As a Sales Executive, you will be responsible for generating leads, connecting with clients, and closing deals for our digital services. Key Responsibilities:Generate new leads through calls, social media & referencesUnderstand client requirements and pitch suitable servicesConvert leads into successful salesMaintain client relationships for repeat businessAchieve monthly sales targetsUpdate daily work in CRM / reporting system

Calling customers and informing about payment and Benefits of Life Insurance

We are seeking an enthusiastic Telecaller to join our team in Wazirpur, Delhi. The ideal candidate will engage with customers over the phone to promote our services and generate leads.Key Responsibilities:- **Make Outbound Calls**: Initiate calls to potential customers, introducing our services and understanding their needs.- **Build Customer Relationships**: Establish a rapport with clients to create trust and encourage ongoing communication.- **Record Call Data**: Maintain accurate records of conversations and update customer details in our database for follow-up.- **Meet Targets**: Achieve individual and team sales targets through effective selling techniques and persistence.- **Provide Feedback**: Share insights from customer interactions to help improve our offerings and support strategies.Required Skills and Expectations:Candidates should have a minimum of 1 year of experience in telecalling or similar roles. A 12th-grade education is required. Strong communication skills are essential, as you will be speaking with clients daily. You should be comfortable using computers for data entry and familiar with basic office software. A positive attitude, patience, and resilience will be crucial in dealing with customer queries. We expect you to be a team player, willing to learn, and adapt to different situations. Punctuality and a commitment to professionalism are also important in this full-time role, which requires working from the office.

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.

We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.

As a Customer Service Associate based in Delhi NCR, you will play a vital role in ensuring customer satisfaction and supporting clients with their needs. This is a full-time position that allows you to work from home, making it ideal for those seeking a flexible work environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, providing them with the information they require to resolve their issues.- **Assist with Product Issues:** Identify and troubleshoot any problems customers may have with products or services, ensuring that they receive appropriate solutions quickly.- **Process Orders and Returns:** Handle order placements, modifications, and returns, ensuring that customers have a smooth experience with their transactions.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to improve service quality and provide necessary follow-ups.- **Provide Feedback:** Share insights with the team regarding customer concerns and suggestions, helping improve service delivery and customer experience.**Required Skills and Expectations:**- You should possess excellent communication skills, both written and verbal, to effectively interact with customers and colleagues.- Basic computer skills are necessary to navigate software and record customer interactions competently.- A customer-oriented attitude is essential, demonstrating patience and empathy when dealing with clients concerns.- Time management skills are important to handle multiple inquiries efficiently while maintaining a high standard of service.- A willingness to learn and adapt, as this role may require you to understand various products and processes as you grow.

Key Responsibilities Outbound Calling & Lead GenerationCold Calling: Contacting potential customers from a provided database to introduce products or services.Lead Qualification: Identifying hot leads (ready to buy) versus cold leads and passing interested prospects to the Senior Sales Manager.Follow-ups: Making scheduled calls to customers who previously showed interest to move them closer to a purchase. Communication & PersuasionPitching: Delivering a scripted sales pitch in a way that sounds natural and addresses the customer's specific needs.Objection Handling: Confidently answering questions and overcoming common excuses (e.g., too expensive or not interested).Product Knowledge: Maintaining a deep understanding of the product (e.g., plot sizes for Venkateshwara Ventures or technical specs for CS Enterprises NX). Data Management & CRMData Entry: Accurately logging call outcomes, customer feedback, and follow-up dates in the CRM or MS Excel.Target Achievement: Meeting daily and weekly KPIs, such as Minimum 100 calls per day or 10 appointments fixed per week.

Key ResponsibilitiesOutbound Calling: Making calls to potential customers from a provided database to introduce products or services.Lead Generation: Identifying interested customers and scheduling appointments for the Field Sales team.Inbound Support: Receiving calls from customers to answer questions, resolve complaints, or take orders.Data Management: Updating the CRM or Excel sheets with the details of every call (e.g., Interested, Not Interested, Call Back Later).Follow-ups: Calling back potential clients who previously showed interest but didn't buy.Target Achievement: Meeting daily/weekly targets for talk time or successful sales. Required SkillsClear Speech & Tone: Ability to speak clearly and maintain a polite, enthusiastic tone even during long shifts.Active Listening: Understanding the customer's needs before pitching the product.Patience & Resilience: Handling cold customers who may be rude or hang up quickly.Persuasion: The ability to handle objections (e.g., if a customer says It's too expensive, knowing how to explain the value).

A Telecaller (or Telesales Executive) is a professional who communicates with customers over the phone to sell products, provide information, or solve queries. It is a high-energy role that serves as the primary voice of a company.1. Key ResponsibilitiesTelecallers generally handle two types of work: Inbound (receiving calls) and Outbound (making calls).Lead Generation: Calling potential customers (leads) to introduce products or services.Sales & Pitching: Following a script to explain features and benefits to convince customers to buy.Customer Support: Answering questions, resolving complaints, and providing accurate information about company policies.Data Management: Recording details of every conversation and updating customer status in a CRM (Customer Relationship Management) software.Follow-ups: Calling back interested leads to close a deal or remind them of appointments/payments.2. Required SkillsCommunication: Clear, polite, and persuasive speaking skills in English, Hindi, or local languages.Active Listening: Understanding the customers needs before jumping into the sales pitch.Patience & Resilience: Staying calm when dealing with angry customers or facing multiple no's in a row.Basic Computer Skills: Proficiency in MS Excel and basic data entry.Multitasking: The ability to talk on the phone while simultaneously typing notes into a system.