Domestic BPO Jobs

Join our team as a Customer Care Associate in Indore, where you will play a vital role in ensuring a positive experience for our customers. If you have a passion for helping others and are eager to develop your skills, this is the perfect opportunity for you.As a Customer Care Associate, your key responsibilities will include:- Customer Support: Interact with customers through various channels to address their inquiries, resolve issues, and provide assistance with our services and products. Your friendly demeanor will help create a welcoming atmosphere for all clients.- Problem Solving: Identify customer concerns and work diligently to find effective solutions. You will be empowered to address issues promptly and efficiently, enhancing customer satisfaction.- Communication: Maintain clear and respectful communication with customers and colleagues. This involves actively listening, providing relevant information, and ensuring that customers feel heard and valued.- Record Keeping: Document customer interactions and inquiries in the system. Accurate records will help improve service and ensure follow-ups are timely and efficient.To excel in this role, candidates should possess strong communication skills, both verbal and written. A positive attitude and the ability to work well under pressure are essential. Being a team player will aid in collaborating with colleagues to solve problems efficiently. Finally, prior experience is not necessary, making it an excellent opportunity for recent graduates or those looking to start their careers in customer service.

Key ResponsibilitiesMake outbound calls to prospective and existing customers to promote products and services.Generate leads and convert inquiries into sales opportunities.Explain product features, benefits, and pricing to customers.Understand customer requirements and recommend suitable solutions.Follow up on leads, inquiries, and quotations to maximize conversions.Maintain accurate records of customer interactions and sales activities in CRM systems.Achieve individual and team sales targets.Handle customer objections professionally and effectively.Coordinate with internal departments to ensure smooth order processing and customer satisfaction.Prepare daily, weekly, and monthly sales reports.

K9HR SOLUTIONS, Riya Khushalani (HR Manager - Mo. No. 91062 25460 Email ID: hr05@k9hr.com) is looking for a Desk Sales Representative to handle customer enquiries and sales of industrial electrical products. The candidate will be responsible for receiving and greeting enquiries, generating enquiries on the company portal, coordinating with the purchase team for quotations, sharing quotations with customers, following up, and closing sales.Key Responsibilities: Receive and respond to customer enquiries professionally. Generate enquiries through the company portal. Coordinate with the purchase team for quotations. Share quotations with customers and follow up. Convert enquiries into successful sales. Maintain regular communication with customers. Handle B2B customers, including medium and large-scale factories.Key Skills: Good communication skills. Strong sales skills. Professional and respectful customer communication. Ability to follow up and close sales. Understanding of B2B sales for industrial customers.

Responsibilities:1. Make outbound calls to customer for insurance sales.2. Understand customer requirements and answer their queries accordingly.3. Handle customer objections and negotiate effectively.4. Achieve daily and monthly sales targets.5. Maintain accurate customer and sales records

We are seeking a dedicated Telecaller to join our team in Nagpur, India. This role is suitable for candidates who are looking to start their career in the Debt Recovery and Financial Services industry. As a Telecaller, you will be responsible for making outbound calls to clients, discussing debt recovery options, and providing information about financial services. You will manage client queries efficiently while documenting interactions in our systems. The position requires strong communication skills to effectively engage with customers and assist them in understanding their financial options. The ideal candidate should have completed the 12th grade and have a clear CIBIL and PVR. Candidates without prior experience are welcome to apply, making this an excellent entry-level opportunity. Key responsibilities include:- Making outbound calls to clients regarding debt recovery.- Responding to customer inquiries with clarity and professionalism.- Maintaining accurate records of client interactions and outcomes.- Assisting clients with understanding the financial services offered.Required skills include strong verbal communication abilities, a polite and friendly demeanor, and good listening skills. The candidate should be able to work well in a team and adapt to different customer needs. This is a full-time office position with regular working hours. Join us if you are eager to learn and develop in a structured environment!

We are looking for a dedicated Customer Support Executive to join our team. This is a full-time work-from-home position located in Delhi NCR, ideal for freshers who have completed their 12th grade.The primary responsibilities include:- Responding to Customer Inquiries: You will address customer questions and concerns through various communication channels, ensuring timely and satisfactory responses.- Providing Product Information: You will help customers understand our products and services, guiding them to make informed choices based on their needs.- Maintaining Customer Records: You will keep accurate records of customer interactions, ensuring information is up-to-date and accessible for future reference.- Assisting with Problem Resolution: You will work closely with customers to identify issues and find solutions, aiming for a positive customer experience.Candidates should possess strong communication skills in both written and verbal forms. A friendly demeanor and a passion for helping others are essential. The ability to work independently and manage time effectively in a home environment is crucial for success in this role. Basic computer skills and familiarity with customer service software will be beneficial. We expect you to be proactive in learning about our products and to stay patient and professional while assisting customers. If you are eager to start your career in customer service, we encourage you to apply!

We are looking for a BPO Telecaller to join our team in Guindy, Chennai. This is a full-time office position suitable for candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. As a BPO Telecaller, you will be responsible for engaging with customers through telecalling, effectively addressing their inquiries, and delivering excellent customer service. You are expected to work within a team, assisting in the management and coordination of tasks as needed. Key responsibilities include:- Conducting telecalling activities to connect with customers and resolve their queries.- Contributing to a team environment and assisting team leaders with daily operations.- Managing customer data and maintaining accurate records for follow-up actions.The ideal candidate should possess strong communication skills and have a good command of the local language. You should be able to work efficiently in a team and demonstrate a proactive approach to problem-solving. Additional requirements include: - A willingness to work from the office in Guindy, Chennai.- Commitment to your role and the ability to handle multiple tasks effectively.Benefits include accommodation and meals provided, enhancing your experience while working with us. We welcome motivated candidates eager to grow in a supportive and collaborative environment.

As a Telecaller based in Bhubaneswar, you will be responsible for engaging with customers over the phone, presenting products or services, and assisting with inquiries. This is a full-time position suitable for freshers who have completed their 12th grade and are looking to start their career in a dynamic environment.Key Responsibilities:1. Customer Outreach: You will call potential and existing customers to inform them about our offerings and gather their feedback. This involves building rapport and understanding customer needs.2. Product Promotion: You will explain the features and benefits of our products, answering any questions they may have, and persuading them to make a purchase or schedule a follow-up.3. Data Management: You will maintain accurate records of customer interactions, ensuring that all information is logged correctly in our database for future reference.4. Follow-Up Calls: You will conduct follow-up calls with leads and customers to ensure satisfaction and stimulate ongoing interest in our services.Required Skills and Expectations:Candidates must possess strong verbal communication skills to effectively convey information and engage customers. Being friendly and approachable is essential to create a positive customer experience. Basic proficiency in using computers and phone systems is necessary, as is the ability to multitask in a fast-paced environment. A proactive attitude and willingness to learn are key traits we look for in applicants.

We are seeking a Female Tele Caller to join our team. This role requires a candidate who is enthusiastic about communication and customer interaction. The ideal candidate will be responsible for engaging with potential customers, gathering information, and facilitating sales conversations.Key responsibilities include making outbound calls to potential clients, providing product information, and answering queries to promote our services effectively. You will also assist in managing customer databases, ensuring that all information is up-to-date and accurate. Maintaining a positive attitude and a customer-centric approach during interactions is essential for success in this role.The ideal candidate should possess excellent verbal communication skills and have a friendly demeanor. You should also be able to work well under pressure and demonstrate a willingness to learn about our products and services. Familiarity with basic computer applications will be beneficial, as you will need to document calls and input data into our systems.This is a full-time position based in Fatehgunj, Vadodara, and the job will be performed from the office. A minimum educational qualification of 10th pass is required, and no prior experience is necessary, making this a great opportunity for recent graduates or entry-level candidates looking to start their careers in a customer-focused environment.

We are seeking a motivated Tele Caller to join our team in Chandigarh. This full-time position is ideal for fresh graduates looking to start their careers in a dynamic environment.In this role, you will be responsible for making outbound calls to engage potential customers and generate leads. Your excellent communication skills will be key in delivering information clearly and effectively, while your confident demeanor will help foster strong connections. Punctuality and a positive attitude are essential, as you will be working in a team-oriented office environment.Key responsibilities include:- Making outgoing calls to prospective clients to discuss our services and offerings.- Maintaining clear and concise records of calls and customer interactions.- Responding to customer inquiries and providing relevant information.- Collaborating with team members to achieve sales goals and targets.To succeed in this role, you should possess strong verbal communication skills and a confident personality. Being punctual and dependable are vital traits, along with the ability to manage call volumes effectively. A graduate degree is required, and no previous experience is necessary, making this an excellent opportunity for recent graduates.This job is based in Chandigarh and requires you to work from the office. If you are a graduate with a desire to excel in a tele-calling role, we encourage you to apply.

We are looking for a dedicated and motivated female Tele Caller to join our team in Gurgaon Sector 47. This role is ideal for individuals seeking to start their career in the real estate industry.Key Responsibilities include:- Conducting outbound calls to potential clients, offering information about real estate properties and services. You will engage with customers, addressing their inquiries and explaining the offerings clearly.- Maintaining accurate records of communications and updating client information in our computer systems. Attention to detail is crucial for effective follow-up.- Developing effective communication skills to foster positive relationships with clients, showcasing the ability to explain complex information clearly.Required Skills include:- Proficiency in communication is essential for this role, as you will be the first point of contact for clients and must convey information clearly and effectively.- Basic knowledge of computer skills is required to handle client data and maintain records efficiently.- A proactive attitude and the ability to work in a full-time office environment are key to succeeding in this position. This is a full-time role with a focus on learning and growth within the real estate sector. If you are ready to grow your career in a supportive environment, we encourage you to apply.

We are looking for a dedicated Tele Caller to join our team in Bhajan Pura, Delhi. This position is ideal for individuals who are motivated, friendly, and eager to learn, with no prior experience required.Key Responsibilities:1. Making Calls: You will be responsible for making outbound calls to potential customers, providing them with information about our services and offerings.2. Customer Interaction: Engage with customers over the phone, addressing their questions and concerns, and ensuring a positive experience.3. Data Entry: Maintain accurate records of calls made and customer interactions in our database to keep track of progress and follow-up actions.4. Team Collaboration: Work closely with colleagues to share insights and coordinate activities that enhance our outreach efforts.Required Skills and Expectations:We are looking for female candidates who have completed at least their 10th grade education. Strong communication skills are essential, as you will be interacting with customers regularly. A courteous and upbeat attitude will help you connect with callers more effectively. Being organized and detail-oriented is crucial for maintaining records accurately. You should be comfortable working in an office environment and be available to work full time. A willingness to learn and adapt in a team setting will contribute

Job Description - Sales TelecallerPosition: Sales TelecallerDepartment: SalesEmployment Type: Full-timeLocation: Bhubaneswar Experience: 1-2 yearsSalary: 12-15k per month Job SummaryWe are looking for an enthusiastic and target-oriented Sales Telecaller to connect with prospective customers, explain our products/services, generate leads, and convert them into sales. The ideal candidate should have good communication skills, a positive attitude, and the ability to achieve sales targets.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products/services, offers, pricing, and benefits clearly.Identify customer requirements and recommend suitable products/services.Generate and follow up on leads through phone calls.Convert leads into sales and achieve assigned targets.Maintain accurate records of customer interactions and follow-ups.Handle customer questions and resolve basic concerns professionally.Follow up regularly with interested and potential customers.Coordinate with the sales team for successful lead conversion.Provide daily/weekly reports on calls, leads, and sales performance.RequirementsGood verbal communication skills in English and/or Hindi/Odia.Basic computer knowledge.Strong convincing and interpersonal skills.Positive attitude and willingness to achieve targets.Ability to handle rejection and work under sales pressure.Freshers can apply; Sales/Telecalling experience will be an advantage.SkillsCommunication & negotiationCustomer handlingLead generationSales conversionFollow-up skillsBasic MS Office/CRM knowledgeTarget-oriented approachBenefitsFixed salary + attractive incentivesPerformance-based rewardsTraining and career growth opportunitiesFriendly and professional work environment

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-in** Eligibility:* Graduate** Salary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000** Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed Off** Requirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.*

As a Customer Support Executive, you will serve as the main connection between our company and its customers. Your primary responsibilities include answering inquiries, processing requests, and resolving complaints to ensure high customer satisfaction.Key responsibilities include responding to customer inquiries promptly and accurately to provide clear and helpful information. You will process customer requests efficiently, ensuring that their needs are met in a timely manner. Additionally, you will address and resolve customer complaints, employing effective problem-solving skills to maintain positive customer relationships.To excel in this role, you should possess excellent communication skills to articulate responses clearly. Strong interpersonal skills are essential for building rapport with customers. You should also have a basic understanding of customer service principles and the ability to manage multiple inquiries efficiently. Being patient and empathetic towards customers' concerns is crucial for fostering customer loyalty. A high school diploma (12th pass) is required for this position. This is a part-time, work-from-home job based in Patna, India. Candidates with 0 to 1 year of experience in customer service are welcome to apply. Efficient time management skills will help ensure you can meet deadlines in a fast-paced environment. Your ability to work independently and remain motivated while managing daily tasks is also important.

We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

1. Make outbound calls to potential and existing clients.2. Explain company's IT/software services to clients.3. Generate leads through telephonic communication.4. Follow up with interested clients and maintain regular communication.5. Understand client requirements and coordinate with the sales team.6. Maintain proper records of calls, leads and follow-ups.7. Achieve assigned sales and follow-up goals.

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.

Key ResponsibilitiesMake outbound calls to prospective customers.Handle inbound customer inquiries professionally.Explain products, services, and promotional offers to customers.Generate leads and schedule appointments for the sales team.Maintain accurate records of customer interactions and follow-ups.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when necessary.Update customer information in CRM or database systems.Build and maintain strong customer relationships.

Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.

Responsibilities:1. Make outbound calls to customer for insurance sales.2. Understand customer requirements and answer their queries accordingly.3. Handle customer objections and negotiate effectively.4. Achieve daily and monthly sales targets.5. Maintain accurate customer and sales records