Domestic BPO Jobs

Position: Customer Support Executive /TelecallerEmployment Type: Full-time & part time Working Days: 5 Days a week

We are seeking a Customer Service Associate to join our team in Salt Lake, Kolkata. In this role, you will help customers by answering questions, resolving issues, and providing information about our products and services.Key Responsibilities:1. Assist Customers: Respond to customer inquiries via phone, email, or chat, ensuring clear and courteous communication.2. Resolve Issues: Handle customer complaints and concerns promptly, working toward effective solutions to enhance customer satisfaction.3. Product Knowledge: Maintain a deep understanding of our products and services so you can assist customers accurately and confidently.4. Document Interactions: Keep detailed records of customer interactions and transactions to help track issues and improve service quality.5. Team Collaboration: Work closely with team members and other departments to ensure a seamless customer experience and share feedback on processes.Required Skills and Expectations:Candidates should have passed the 12th grade with a strong desire to learn and grow in the customer service field. Freshers are welcome, and prior experience is not necessary. Excellent communication and interpersonal skills are essential to effectively engage with customers. A positive attitude, patience, and problem-solving abilities are crucial to succeed in this role. You should be comfortable working full time from the office and possess the ability to work under pressure while maintaining a friendly demeanor.

Job Description - Telesales OfficerCompany: Star Health InsurancePosition: Telesales OfficerJob Type: Full-TimeJob SummaryWe are looking for enthusiastic and target-oriented Telesales Officers to join our team. The candidate will be responsible for contacting prospective customers, understanding their insurance requirements, explaining suitable health insurance plans, and converting leads into successful sales.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain Star Health Insurance products, plans, benefits, and coverage clearly.Understand customer requirements and recommend suitable insurance plans.Follow up with interested customers and generate sales.Achieve assigned monthly and daily sales targets.Maintain accurate customer and call records.Handle customer queries professionally and provide appropriate information.Build and maintain positive relationships with customers.Coordinate with the internal team for policy issuance and other requirements.RequirementsGood communication and interpersonal skills.Basic knowledge of sales and customer handling.Target-oriented and self-motivated.Ability to communicate confidently over the phone.Freshers and experienced candidates can apply.Knowledge of health insurance will be an added advantage.Working Hours & HolidaysOffice Timing: 9:30 AM to 6:30 PMWorking Days: Monday to SaturdaySunday: Mandatory HolidaySunday will be a compulsory weekly holiday.What We OfferCompetitive salary with attractive incentives.Training and guidance on health insurance products.Career growth opportunities.Supportive and professional work environment.If you are confident, energetic, and passionate about sales, we would love to have you join our team!

Hiring - Telecaller Milo Drive Role: Telecaller - Driver Onboarding Experience: Freshers / 0-2 years Work: Outbound calling, candidate follow-ups & walk-in conversionWhat youll do: Make outbound calls to potential drivers Explain joining & rejoining offers Schedule and confirm walk-ins Follow up with interested candidates Track leads and conversionsRequirements: Fluent in Kannada / Telugu / Tamil (Mandatory) Hindi & English communication Good convincing & communication skills Comfortable with calling targets Basic Excel / Google Sheets knowledge Freshers are welcome! Salary: As per company policy

R V GOLD COMPANY - THE GOLD ROUNDERBuild Your Career with a Trusted Name in GoldR V GOLD COMPANY is a trusted name in the gold industry, offering comprehensive solutions for all kinds of gold and precious metal requirements. We strive to provide our customers with the best possible deals and services.Our vision is to become every customer's Lifetime Gold Companion through trust, transparency, and exceptional service.EXPERIENCEFreshers & Experienced Candidates are WelcomeWe are looking for career-oriented and enthusiastic candidates with a positive attitude, willingness to learn, and the determination to contribute to both company growth and personal development.KEY RESPONSIBILITIESHandle and manage customer calls professionally.Explain the company's products and services clearly to customers.Build and maintain strong relationships with existing and prospective clients.Follow up with customers and identify potential business opportunities.Address customer queries and provide appropriate information.Maintain a positive Can-Do attitude and take initiative to achieve targets.Contribute towards customer satisfaction and overall business growth.KEY SKILLS & QUALIFICATIONSBasic computer knowledge is essential.Good communication and interpersonal skills.Customer-focused and professional approach.Positive attitude with a willingness to learn.Ability to work independently as well as in a team.Strong follow-up and relationship-management skills.Preferred ExperienceExperience in the following sectors will be an added advantage:MuthootManappuramNBFCsGold Loan CompaniesPawn Broking / Gold Buying BusinessesJewellery / Gold IndustryINTERVIEW PROCESSMultiple Rounds of InterviewCandidates who demonstrate the required skills, attitude, and potential will be considered for the next stages of the selection process.JOIN R V GOLD COMPANYIf you are ambitious, confident, and looking for an opportunity to grow your career, we would love to hear from you!Join R V GOLD COMPANY and grow with us.

We are looking for a motivated Tele Caller to join our team in Dungarpur. This full-time position is ideal for individuals seeking to start their career in customer service and sales. Key Responsibilities:1. Customer Outreach: Reach out to potential customers through phone calls to provide information about our products and services. Maintain a friendly and professional tone to build rapport.2. Lead Generation: Identify and qualify leads from the database. Gather customer feedback to assist in better service offerings.3. Follow-Up: Conduct follow-up calls to engage with customers who have shown interest but have not yet made a decision. Ensure they have all necessary information.4. Data Management: Accurately log call details and customer interactions in the database. Keep records up-to-date for efficient tracking and reporting.5. Team Collaboration: Work closely with the sales and marketing team to ensure a consistent message is delivered to potential customers.Required Skills and Expectations:Candidates should have effective communication skills, allowing them to clearly convey information. A friendly and patient demeanor is essential for interacting with customers. Basic computer skills are needed to update records and manage data. Candidates should be eager to learn, able to handle rejection, and meet targets. A high school education (10th pass) is mandatory, and no prior experience is required. Enthusiasm for customer service and a positive attitude will help in achieving success in this role.

As a Telesales Executive, you will play a crucial role in our sales team by reaching out to potential customers and guiding them in purchasing our products or services. This role requires strong communication skills and a positive attitude.Key Responsibilities:- Conduct Outbound Calls: You will make calls to prospective customers to introduce our products and generate interest in them.- Identify Customer Needs: By asking questions and listening carefully, you will understand what the customers require and how our products can meet those needs.- Provide Product Information: Clearly explain the features and benefits of our products to customers, helping them make informed purchasing decisions.- Handle Customer Objections: Skillfully address any questions or concerns raised by customers during the sales process, ensuring they feel supported.- Achieve Sales Targets: Work towards meeting or exceeding individual sales targets each month, contributing to the teams overall success.- Maintain Records: Keep accurate records of calls made, customer interactions, and sales achieved for reporting purposes.Required Skills and Expectations:- Strong verbal communication skills are essential for effectively engaging with customers over the phone.- The ability to listen actively and understand customer needs is important for providing tailored solutions.- A positive attitude and resilience are necessary to handle rejection and stay motivated.- Basic computer skills for data entry and maintaining records are preferred.- A willingness to learn and adapt in a fast-paced sales environment is crucial for success in this role.

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

# URGENT HIRING - BPO PROCESS MALAD AM GLOBAL HIRE is hiring candidates for an urgent BPO requirement in Malad, Mumbai.### Job Details Location: Malad, Mumbai Role: Customer Service / Sales / Voice Process Qualification: HSC / Graduate Experience: Freshers & Experienced candidates can apply Salary: 15,000 - 30,000 per month + Incentives Shift: 9 AM - 6 PM / 10 AM - 7 PM / 11 AM - 8 PM Weekly Off: As per process Joining: Immediate Joiners Preferred### Candidate Requirements* Good communication skills* Basic computer knowledge* Good customer-handling skills* Candidates should be comfortable working in a BPO environment* Freshers and experienced candidates are welcome* Candidates from nearby areas preferred### Why Join? Attractive salary + incentives Multiple career opportunities Immediate hiring Growth opportunities Friendly work environment Call / WhatsApp: 7984905245 Interested candidates can apply now.AM GLOBAL HIRE*Recruitment & Staffing Solutions*

Need work from home Telecaller urgent.Telecalling domestic bpo You can send your resume.

Make outbound calls to prospective property buyers.Explain real estate projects, pricing, amenities, and offers.Understand customer requirements and qualify leads.Generate and maintain prospective customer leads.Follow up regularly with interested customers.Schedule and coordinate property/site visits.Maintain accurate customer and lead recordsCoordinate with the sales team for qualified leads and site visits.Achieve daily, weekly, and monthly calling and lead-generation targets.Handle customer queries and objections professionally.

We are seeking a dedicated Tele Caller to join our team in Vadodara, India. The ideal candidate is a female graduate with 0 to 1 year of experience, eager to develop her communication and sales skills while working in an office environment.Key Responsibilities: - Outbound Calling: Make calls to potential clients, introducing services and promoting products effectively to generate interest and leads. - Customer Interaction: Engage with clients to understand their needs, answer queries, and provide information about services to enhance customer satisfaction. - Lead Generation: Identify and qualify new leads through persistent follow-ups and maintaining a database of potential clients for future contact. - Data Entry: Update and maintain records of customer interactions and transactions in the company's database for accurate tracking and reporting. - Team Collaboration: Work closely with the sales team to share insights from conversations with clients, contributing to strategy improvements and service offerings.Required Skills and Expectations: The successful candidate must possess excellent verbal communication skills with a clear and friendly tone. A strong ability to listen and adapt to individual client needs is essential. Candidates should be comfortable working in an office setting, showing enthusiasm and a positive attitude. Must be detail-oriented, capable of multitasking, and have basic computer skills to manage data efficiently.

We are looking for a motivated and energetic Telecaller to join our team in Karol Bagh, Delhi. As a Telecaller, you will engage with potential customers and support them with their inquiries while promoting our offerings.Key Responsibilities:1. Making Calls: You will reach out to potential clients using provided contact lists, introducing our products and services effectively.2. Customer Interaction: Address questions and concerns from customers, ensuring they have a positive experience during the call.3. Data Entry: Record information about customer interactions and feedback in our system accurately for future reference.4. Follow-Up: You will be responsible for following up with leads and keeping track of the status of each interaction.5. Meeting Targets: Work towards achieving daily and monthly call targets set by the management, contributing to the overall sales goals.Required Skills and Expectations:Ideal candidates should have completed their 12th grade and possess excellent communication skills in Hindi and/or English. A positive attitude and the ability to handle rejection are essential. Being organized is important, as you will need to manage calls and notes efficiently. We welcome candidates with 0 to 1 year of experience, but a willingness to learn and adapt is vital. You should be comfortable working in an office environment and committed to contributing to the team's success.

Key ResponsibilitiesMake outbound calls to prospective customers.Handle inbound customer inquiries professionally.Explain products, services, and promotional offers to customers.Generate leads and schedule appointments for the sales team.Maintain accurate records of customer interactions and follow-ups.Achieve daily, weekly, and monthly calling targets.Address customer concerns and escalate issues when necessary.Update customer information in CRM or database systems.Build and maintain strong customer relationships.

We are looking for a dedicated and motivated female Tele Caller to join our team in Janakpuri, Delhi. This is a full-time position suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.The Tele Caller will focus on communicating with potential customers to promote our products and services. You will play an essential role in reaching out to customers and helping them understand our offerings.Key Responsibilities:1. Make Outbound Calls: You will make calls to potential clients, introducing our products and services, and engaging them in conversation.2. Follow-up on Leads: After the initial call, you will follow up on leads to answer questions, provide information, and encourage purchases.3. Maintain Customer Records: You will keep accurate records of customer interactions, updating databases with relevant information to help our sales team.4. Achieve Targets: You will work towards meeting daily and monthly call and sales targets to contribute to the team's overall success.5. Provide Feedback: Share customer insights and feedback with the team to improve our services and communication strategies.Required Skills and Expectations:Candidates should possess strong communication skills, a positive attitude, and the ability to engage effectively with customers. You should be detail-oriented, organized, and able to handle multiple tasks efficiently. Previous experience in a similar role is a bonus but not mandatory, as we will provide training. A willingness to learn and grow in a dynamic environment is essential.

We are looking for a dedicated Customer Support Executive to join our team. This role involves providing exceptional support to our customers and helping them with their needs. As a Customer Support Executive, you will work from home and interact with customers through various communication channels.Key Responsibilities:- Responding to Customer Queries: Engage with customers via phone, email, or chat to answer questions and provide assistance.- Troubleshooting Issues: Help customers solve problems they encounter with our products or services by guiding them through effective solutions.- Providing Information: Share detailed information about products, services, and company policies to ensure customer satisfaction.- Documenting Customer Interactions: Maintain accurate records of customer interactions and feedback to improve service quality.- Escalating Complex Issues: Identify when a customers issue requires further assistance and escalate it to the appropriate department for resolution.- Following Up: Ensure all customer queries are resolved by following up with customers on their issues or concerns.To thrive in this role, you should have a high school diploma or equivalent. Good communication skills, both written and verbal, are essential. You should be patient and empathetic towards customers, as well as comfortable using computers and different software applications. Being a quick learner and having a positive attitude will also help you succeed in providing excellent customer service. Prior experience is not required but can be beneficial.

We are looking for junior team leader or Telecaller Active candidate Leadership & presenting skills in junior team leader role requires Fresher or experience can apply Good communication skills Hindi compulsory Marathi English basic

Handle inbound and outbound calls to assist Swiggy customers, delivery riders, and partner restaurants.Resolve queries related to active orders, delivery delays, cancellations, refunds, and app navigation.Accurately log customer interactions, issue resolutions, and follow-up notes in the CRM system.Maintain call quality benchmarks, professional etiquette, and prompt resolution times.De-escalate complaints with a polite, empathetic, and solution-oriented approach.

We are looking for a motivated Tele Caller to join our team in Ahmedabad. The ideal candidate will be a female with a B.Com degree and is eager to start a career in customer service and sales. This position is suitable for individuals with no prior experience, as training will be provided.Key Responsibilities:- Make Outbound Calls: Reach out to potential and existing customers to introduce products and services, ensuring clear communication and engagement.- Handle Customer Inquiries: Respond to customer questions and concerns with patience and clarity, maintaining a professional demeanor throughout the conversation.- Maintain Call Records: Document details of each interaction accurately in our system, ensuring all information is up-to-date for future reference.- Assist in Sales: Encourage customers to purchase products by explaining features and benefits, and guiding them through the buying process.- Follow-Up Calls: Conduct follow-up calls to customers to gather feedback, build relationships, and promote future offers, contributing to customer satisfaction and retention.Required skills and expectations include:- Good Communication Skills: Strong verbal communication skills are essential to effectively convey information and engage with customers.- Active Listening Ability: The candidate must be able to listen carefully to customer needs and respond appropriately.- Basic Computer Knowledge: Proficiency in basic computer operations is required to navigate customer management systems.- Positive Attitude: A friendly and positive demeanor will help build rapport with customers and create a pleasant experience.- Team Player: A willingness to cooperate with colleagues and contribute to team goals is crucial for success in this role.

We are looking for a Tele Caller to join our team in Sector 2. This is a full-time position, and we welcome freshers who have completed at least their 10th grade education. As a Tele Caller, your primary role will be to communicate with potential customers over the phone to promote and sell our products or services.Key Responsibilities:- Make Outbound Calls: You will contact potential customers to introduce our offerings and generate interest in our products or services.- Engage with Customers: Your role will involve actively listening to customer needs and queries, providing accurate information, and addressing any concerns they may have.- Update Customer Records: It is important to maintain accurate and updated records of customer interactions in our database for future reference.- Achieve Targets: You will work towards achieving specified sales or lead generation targets by following up with prospects and encouraging them to make a purchase.- Provide Feedback: Share insights and feedback from customer conversations with the team to help improve products or services.Required Skills and Expectations:We expect candidates to have a clear and friendly speaking voice, with good communication skills to express ideas effectively. A basic understanding of sales techniques will be beneficial. You should be comfortable using computers to record customer details and follow scripts. Being a good listener, patient, and enthusiastic about helping customers are also important traits for this role. A positive attitude and willingness to learn will help you succeed as a Tele Caller.

Key ResponsibilitiesMake outbound calls to prospective customers and explain company products/services.Handle inbound calls and respond to customer inquiries professionally.Generate and qualify leads through telephonic conversations.Follow up with potential customers and maintain regular communication.Update customer information and call records in the database/CRM.Schedule appointments or meetings for the sales team when required.Resolve customer concerns and escalate issues when necessary.Achieve daily, weekly, and monthly calling targets.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers.Generate and qualify leads for the sales team.Handle customer inquiries and resolve basic concerns.Maintain accurate call records and customer information in the CRM system.Follow up with customers regarding inquiries, appointments, and sales opportunities.Achieve daily, weekly, and monthly calling targets.Build and maintain strong customer relationships.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.

Fluent in communication, pleasant personality, hard worker, should be able to handle all types of official or communication work.