Domestic BPO Jobs

We are looking for a dedicated Tele Caller to join our team in Jamshedpur. The ideal candidate will be responsible for connecting with potential customers and providing them with information about our products and services. This position is suitable for females with varying levels of experience, ranging from fresh graduates to those with five years in a similar role.**Key Responsibilities:**- **Making Calls:** Reach out to potential customers through phone calls to introduce our services and products, helping to build interest and engagement.- **Customer Interaction:** Engage effectively with customers to understand their needs, answer inquiries, and provide detailed information about the offerings.- **Data Entry:** Maintain accurate records of calls made and customers contacted, ensuring that all information is up to date for follow-up purposes.- **Feedback Collection:** Gather customer feedback during calls to improve services and help the team identify new opportunities or areas for improvement.- **Meeting Targets:** Work towards achieving daily and monthly calling goals, contributing to the overall success of the sales team.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to convey information clearly and effectively to customers.- **Persuasiveness:** Ability to influence customers and encourage them to consider our products or services.- **Basic Computer Knowledge:** Familiarity with using computers for data entry and managing customer records.- **Positive Attitude:** A friendly and upbeat demeanor is important to create a welcoming atmosphere for customers during calls.- **Team Player:** Willingness to work collaboratively with colleagues to achieve team objectives and support each other in task completion.

Inbound Customer Support Executive GUJRATI AND HINDI SPEAKING Company: Tatwa Technologies Ltd.Position: Inbound Customer Support ExecutiveSalary: 15,000 - 17,000 (In-hand)Shift Window: 7:00 AM - 9:00 PM (Rotational Shifts)Week Off: RotationalJob Responsibilities:Handle inbound customer calls professionally.Resolve customer queries and provide appropriate solutions.Deliver excellent customer service and maintain high customer satisfaction.Accurately update customer information and call details in the system.Eligibility:Good communication skills in Gujarati and Hindi.Customer-focused attitude with good problem-solving skills.Freshers and experienced candidates are welcome to apply.Location: Kolkata

We are seeking a Tele Caller to join our team in Mumbai. This is a full-time position suitable for candidates with 0 to 1 year of experience and a minimum education of 10th pass. As a Tele Caller, you will be primarily responsible for making outbound calls to customers to promote our products and services.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential customers to inform them about our offerings and encourage them to make a purchase.- **Provide Information:** Be ready to answer questions from customers regarding products, services, and any ongoing promotions.- **Record Customer Data:** Accurately note down customer responses and maintain records in the database for future reference.- **Follow Up on Leads:** Reach out to customers who have shown interest previously to convert their inquiries into sales.- **Achieve Targets:** Work towards meeting daily and monthly sales targets set by the management to contribute to the team's success.**Required Skills and Expectations:**- **Communication Skills:** You should have good spoken and written communication skills to interact effectively with customers.- **Basic Computer Knowledge:** Familiarity with computer systems to update customer information and manage records is necessary.- **Persuasive Ability:** You should be able to convince customers and create interest in our products.- **Team Player:** Willingness to collaborate with colleagues and share insights to improve processes.- **Positive Attitude:** Maintain a cheerful disposition and a professional approach while dealing with customers. If you are motivated and eager to learn, we encourage you to apply for this role.

As a Customer Care Executive, you will play a vital role in ensuring our customers are satisfied and well-informed. Your responsibilities will include:- **Responding to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns promptly and politely.- **Providing Product Information:** You will assist customers by providing detailed information about our products and services, helping them make informed choices.- **Resolving Complaints:** You will manage and resolve customer complaints efficiently, ensuring a positive experience and maintaining customer loyalty.- **Documenting Interactions:** You will keep accurate records of customer interactions and transactions in our system for future reference and follow-up.- **Following Up with Customers:** You will reach out to customers after resolving issues to ensure they are satisfied with the solutions provided.To be successful in this role, you should meet the following requirements:- **Educational Background:** A minimum of 12th-grade education is necessary to apply for this position.- **Communication Skills:** Strong verbal and written communication skills in English and Hindi are essential, as you will be interacting with diverse customers.- **Problem-Solving Ability:** You should possess a proactive attitude and the capability to think critically to resolve issues efficiently.- **Team Player:** The ability to collaborate with colleagues and maintain a positive attitude in a dynamic environment is important.- **Basic Computer Skills:** Familiarity with computers and customer management systems will help you navigate our tools effectively.This role is perfect for individuals looking to start their careers in customer service where dedication to customer satisfaction is key.