Call Center Executive Job Vacancies in Hyderabad

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships. Your primary focus will be to assist customers with their queries and provide solutions effectively. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Provide Product Information:** Educate customers about our products and services, ensuring they understand features, benefits, and usage.- **Resolve Issues:** Identify customer problems and work towards providing efficient solutions in a timely manner.- **Maintain Customer Records:** Update and manage customer information in our database to ensure accurate records and personalized service.- **Collaborate with Teams:** Work closely with other departments to address customer needs and improve service delivery.- **Follow Up:** Reach out to customers to ensure their issues have been resolved to their satisfaction and to gather feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** Possess strong verbal and written communication abilities to convey information clearly and professionally.- **Problem-Solving Abilities:** Demonstrate a proactive approach to identifying challenges and finding effective solutions.- **Customer-Oriented Attitude:** Exhibit a friendly and empathetic demeanor to build rapport and trust with customers.- **Team Player:** Be willing to collaborate with colleagues and contribute to a positive work environment.- **Basic Computer Skills:** Familiarity with computer systems and the ability to use customer support software is essential. Freshers are welcome to apply, and a willingness to learn and adapt is crucial for success in this role.

Answer inbound / make outbound calls to overseas customersProvide accurate information about products or servicesMaintain professional communication & accent clarityFollow call scripts and company guidelines 2. Customer Support & Issue ResolutionUnderstand customer problems quicklyProvide solutions or escalate complex issuesHandle complaints politely and professionallyEnsure customer satisfaction on every call

SMH Corporation Private Limited is seeking an enthusiastic and detail-oriented International Customer Voice Support Executive to join our dynamic operations team. This role involves managing inbound and outbound calls from drivers, providing accurate guidance, and ensuring efficient data entry related to car auctions and shipments. The ideal candidate must be fluent in English, possess strong communication skills, and be comfortable working in the night shift.Roles & ResponsibilitiesHandle inbound and outbound International calls from drivers, ensuring clear and accurate communication. Provide step-by-step instructions and effectively resolve driver or customer queries. Perform accurate and timely data entry for car auctions, cargo details, and shipment records. Maintain records, documentation, and ensure timely system updates. Collaborate with the operations team to improve process flow and efficiency. Maintain call professional, high-quality, compliance, and documentation. Meet performance metrics (AHT, CSAT, etc.) Good Computer skillscustomer service, ensuring customer satisfaction and support excellence.RequirementsEducation:Graduate (any discipline)Experience:o Minimum 1 year of experience in a US voice process (support or sales). Fresher with excellent communication skills are also welcome to apply.o Excellent English speaking & writing skills with a neutral accento Strong problem-solving abilities and CRM knowledgeo Comfortable working in night shifts (5PM to 2AM)o Experience in US, telecom, or dispatch domain is a pluso Upselling skills are a bonuso Bachelors degree preferred Language Skills: Fluency in English (both spoken and written) is mandatory. The candidate must be able to understand and communicate effectively with native US speakers. Typing Speed: 25-30 WPM with at least 80% accuracy. Shift Timing: 5:00 PM 2:00 AM IST (Night Shift) Work Mode: On-site only (no remote work). Transport: Own transport required (no company transport). Availability: Immediate joiners preferred; 0-15 days notice period candidates will be prioritized.. Salary: Negotiable based on experience.ExperiencePrior experience in international voice support, customer service, or BPO is a plus. Ability to multitask, work under pressure, and thrive in a fast-paced logistics environment. Strong willingness to learn and grow within a customer-centric organization.BenefitsCompetitive Salary: Attractive compensation aligned with industry standards. Health Insurance: Comprehensive health coverage for employees. Career Growth: Clear progression path in a growing organization. Work Culture: Supportive team environment with employee engagement initiatives.How to Apply.Please send your updated resume and a brief coverletter to:jobs@smhcorps.comSubject line: Application for US Voice Process ProfessionalsNoteOnly fluent English candidates who can clearly understand and communicate with native US speakers should apply.Only shortlisted candidates will be contacted. No phone calls, please. Applications will be reviewed on a rolling basis until the position is filled.Job Types: Full-time, PermanentBenefits:Food providedHealth insuranceProvident Fund

OverviewWe are looking for a motivated, empathetic, and customer-focused Call Center Agent to join our U.S.-based customer service team. In this role, you will be the first point of contact for clients, providing information, resolving inquiries, and ensuring an exceptional experience through phone and/or chat support.Key ResponsibilitiesHandle inbound calls from potential or existing clients courteously, professionally, and confidentiallyConduct detailed intake interviews to gather essential client and case information, including personal details, incident facts, and supporting documentationAccurately enter all information into the firms case management systemAsk clear, targeted follow-up questions to ensure complete and accurate data collectionAssess case eligibility based on firm guidelines and forward qualified leads to legal staff for reviewMaintain knowledge of multiple case types (e.g., personal injury, workers' compensation, medical malpractice) to guide clients effectivelyManage sensitive or emotionally charged conversations with empathy and discretionFollow scripts and legal intake procedures to remain compliant with legal and ethical standardsProvide general information about the firms services without offering legal adviceMeet performance goals for call volume, accuracy, and quality assuranceQualificationsMinimum 2 years of internation voice process is mandatoryStrong communication and active listening skillsAbility to handle high-volume calls in a professional, empathetic mannerExcellent attention to detail and data entry accuracyPrior customer service, legal intake, or call center experience preferredAbility to maintain confidentiality and handle sensitive matters professionally

1).Handling Inbound and Outbound Calls: Answering customer calls, making outbound calls for sales or follow-ups, and generally managing communication with customers. 2).Resolving Customer Issues: Identifying problems, developing solutions, and ensuring customer satisfaction.3).Placing or Canceling Orders: Helping customers with orders and cancellations. 4).Working with Supervisors and Managers: Responding to questions and providing information to supervisors and managers.

Salary: Up to 25,000 CTC From 17,000 Take-home Bonus: 3,894 Quarterly Qualification: Any Graduate (Fresher/Experience) Languages: Hindi & English Shifts: Male: 7 AM 12 AM Female: 7 AM 8 PM MonSat 1 Rotational Week Off

Conduct inbound & outbound calls to prospective customers from provided lead lists.Present and explain the features and benefits of our products/services to potential customers.Identify and qualify sales opportunities through active listening and probing questions.Effectively communicate product/service information, pricing, and promotional offers to prospects.Handle objections and address concerns to convert prospects into customers.Follow up on leads and maintain a pipeline of potential sales opportunities.Achieve and exceed monthly sales targets and KPIs.Update CRM system with accurate and detailed information on customer interactions and sales progress.Collaborate with the sales team to optimize sales strategies and achieve overall business objectives.Stay updated on industry trends, market conditions, and competitor activities.

Roles And Responsibilities:Initiate outbound calls to connect with leads generated through marketing efforts.Follow up daily calls to maintain relationships with candidates looking for various courses and universities.Should be able to understand their needs, budget, and decision-making process.Track and maintain the outcome of each enquiry.Schedule meetings and appointments with counsellors for prospect leads.Maintain accurate and up-to-date records of lead interactions in the CRM system.Explain various courses and their benefits to candidates through phone calls or in person.Meet and exceed targets for lead qualification and appointment scheduling.Key Skills Should have convincing skills. Ability to perform under pressure, adhere to timelines. Should have command of any language you speak.Walk-in addresseWings Abroad Educational Consultancy, Nandanavanam complex(23-A), Third floor(3A), Near metro Pillar no: A-1020, S.R Nagar X Roads, Hyderabad-500038.website: https://ewings.co.in/

Process - International Chat ProcessShifts - Rotational ShiftsWe are looking for candidates with good communication and with Good typing skills- Should have Experience in Non-voice process - BPOInterested can contact - Lakshman - 7279925555

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

Votiko Solutions Private Limited - Shaping Careers, Connecting Talents GloballyType: BPO International Call CenterPosition: Call Center ExecutivesUnlock the Potential of Your Career! Nationwide Work From Home Opportunities Await YouAbout Us: Join Votiko Solutions Private Limited, a trailblazer in the BPO industry, in our quest for passionate individuals to fill the role of Call Center Executives. Embrace the freedom to work from home as we scout for talent across every corner of India.Job Responsibilities:1. Drive telemarketing activities, mastering lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Deliver exceptional customer support via calls, emails, and live chat.4. Independently strive to exceed performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Fluency in English with excellent communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Must have a laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000/month, plus incentives based on campaign performance. Work from the comfort of your home.Working Days: Monday to Friday (Sunday - Saturday off)Why Choose Votiko? Immerse yourself in the best work culture, prioritizing employee satisfaction and career growth.Ready to Transform Your Career? Call us at 8511539085 or send your resumes to hr@votiko.com

Office Location : HSR Layout, 7th Sector, Bengaluru.Office Timing : 10:00 am to 7:00 pm.Working Days : Wednesday to Monday (Tuesday Off).Language Known: Hindi, English.Main Responsibilities Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Enter and update customer information in the database. Has the ability to deal with CRM systems. Handle grievances to preserve the companys reputation. Go the extra mile to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful informationRequired Skills & Experience 0-1 years of work experience preferably in telesales Proven experience as telesales representative or other sales/customer service role. Proven track record of successfully meeting sales quota preferably over the phone Ability to learn about products and services and describe/explain them to prospects. Fluency in English and Hindi. Local language is an added benefit. Excellent communication and interpersonal skills. Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Title: Telecaller (Onsite) Location: Mindspace, Hyderabad Shift: Canada Shifts (Night Shifts) Eligibility: Female Freshers OnlyJob SummaryRatsel International is seeking energetic and motivated **female freshers** to join our team as **Telecallers** for onsite positions at our Mindspace office. The role involves engaging with clients and customers based in Canada. Candidates should have excellent communication skills and a customer-oriented approach.### **Key Responsibilities**:- Make outbound calls to potential clients/customers in Canada.- Manage incoming calls and handle customer inquiries.- Build positive relationships with customers by addressing their needs and resolving any concerns.- Maintain detailed records of client interactions in the system.- Collaborate with the team to meet daily/weekly targets.- Provide feedback on customer interactions to improve service quality.### **Required Skills**:- **Excellent communication skills** in English (verbal and written).- Basic computer knowledge and experience with MS Office tools.- Strong interpersonal and listening skills.- Ability to work in **Canada shifts (night shifts)**.- Enthusiastic and driven with a positive attitude.### **Qualifications**:- Educational qualification: Minimum 12th pass or pursuing graduation.- Fresher candidates preferred.Job Type**: Full-time Location**: Onsite (Mindspace, Hyderabad)

candidate must have excellent fluency in American English.

Hiring for 58 Calling Executive Jobs in Hyderabad,Karanpara, Rajkot,Raipur, Chhattisgarh,Gwalior,Yarpur, Patna,Dahod,Koriya, Chhattisgarh,Chamrajnagar,Noida,Janjgir-Champa, Chhattisgarh, for Freshers,Required Educational Qualification is : Secondary School, B.A, B.C.A, B.Com, B.Ed, B.Sc, B.E, B.Tech, MBBS, Post Graduate Diploma with Good knowledge in Call Center,BPO Sales,Cold Calling,Customer Focus,Outbound Calling,Telecommunication,Basic Computers,Tele Marketing,BPO Call Center,Convincing Power,Voice Process,Telesales,Negotiation Skills etc.

tele calling recavary

We are Urgently Required Candidate for Customer Calls.

Call to customers explain the details

We are seeking a dynamic and motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for generating leads, prospecting potential clients, and closing sales deals. You will be expected to build and maintain strong relationships with customers, understand their needs, and provide them with tailored solutions. The ideal candidate will have excellent communication and negotiation skills, a proven track record in sales, and the ability to work effectively both independently and as part of a team. Previous experience in sales and a background in the relevant industry is preferred but not required. This is an exciting opportunity for individuals looking to excel in a fast-paced and rewarding sales environment

Good Communication skills in Hindi & English with basic computer skills Solving Clint Quarries , A Customer Service Specialist is a professional who is responsible for handling questions, comments and complaints regarding a particular business

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction. Handle both inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues and provide solutions. Ensure you follow the script provided by the company for uniformity. Maintain good customer relations. Meet personal targets and work towards meeting team targets. Maintain records of the conversations with the customer and analyze the data. Write and submit timely reports on performance, targets, and customer queries.

Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Journey! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join Votiko Solutions Private Limited, a leading entity in the BPO industry, as we seek committed individuals for the position of Call Center Executives. Enjoy the flexibility of working from home while we welcome outstanding talent from all regions of India.Job Responsibilities:1. Lead telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide exceptional customer service through phone calls, emails, and live chat support.4. Consistently exceed performance benchmarks, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.Working Days: Monday to Friday (Weekends off)Why Join Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every success contributes to your personal and professional development.Are You Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumesto hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.

Votiko Solutions Private Limited - Nurturing Careers, Connecting Talent NationwideType: BPO International Call CenterPosition: Call Center ExecutivesIgnite Your Professional Odyssey! Work From Home - Seizing Opportunities Across IndiaAbout Us: Embark on a transformative experience with Votiko Solutions, a pioneer in the BPO industry celebrated as the best call center. Beyond delivering exceptional customer engagement, we are dedicated to nurturing individual growth. Join our dynamic team, where your skills are not just recognized but celebrated, and your journey towards success becomes our shared narrative.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and provide stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Propel Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.

Votiko Solutions Private Limited - Nurturing Careers, Connecting Talent Across IndiaType: BPO International Call CenterPosition: Call Center ExecutivesElevate Your Career! Work From Home - Unlock Opportunities NationwideAbout Us: Welcome to Votiko Solutions, an industry trendsetter and the epitome of the best call center experience. Our commitment extends beyond conventional customer engagement - we prioritize and nurture individual growth. Join our vibrant team, where your skills are not just valued but celebrated, and your journey towards success is our shared vision.Job Overview: As a Call Center Executive, you play a pivotal role in delivering unparalleled service. From the comfort of your home, engage in telemarketing, manage diverse inbound and outbound calls, and deliver stellar customer support. Votiko provides an inclusive environment where your career aspirations find boundless opportunities to flourish.Job Responsibilities:1. Conduct telemarketing activities - lead generation, appointment setting, surveys, and verification.2. Manage inbound and outbound calls for B2B and B2C clients.3. Provide exceptional customer support through calls, emails, and live chat.4. Independently strive to surpass performance targets.Requirements:1. Minimum 3 years of experience in an international call center environment.2. Proficiency in English with exceptional communication skills.3. Age limit below 40 years.4. Proven track record in telemarketing and customer support.5. Essential: Laptop and broadband connection for remote work.Benefits: Competitive salary: 20,000 to 40,000, based on experience. Lucrative incentives tied to performance milestones. Flexibility to work from home.Are You Ready to Define Your Career as a Call Center Executive in the Best Call Center? Seize the opportunity! Join Votiko Solutions and be a driving force for success in a dynamic work environment.Contact Us: Call us at 8511539085 or 8980851139,