162

Call Center Executive Job Vacancies in Mumbai

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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Forex Risk Management Tele Marketing Tele Counselor Telecalling Executive Outbound Calling Marketing Communication Motivating Skill Phone Banking Domestic BPO International BPO Presentation Skills Voice Process BPO Non Voice Voice Support English BPO Sales Calling BPO Call Center Telemarketing Outbound Sales Convincing Power
Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude
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  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Call Center Chat Support Chat Process Solving Queries BPO
We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.
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  • 0 - 1 yrs
  • Female
  • Mumbai
Outbound Calling BPO Sales Call Center Cold Calling
We are looking for a highly motivated Telecalling Executive to join our team in Mumbai. This is a part-time work-from-home position ideal for someone starting their career.**Key Responsibilities:**- **Conduct Outbound Calls:** Make calls to potential customers to promote our products and services, ensuring a friendly and professional interaction.- **Gather Customer Information:** Collect important details from customers that will help in understanding their needs and preferences, aiding in better service delivery.- **Follow Up on Leads:** Reach out to leads that have shown interest in our offerings, assisting in converting them into actual sales.- **Maintain Call Records:** Keep accurate records of calls made, customer interactions, and outcomes to provide feedback and improve future calls.- **Respond to Inquiries:** Address any questions or concerns from customers promptly and provide accurate information to enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills in English or Hindi, both spoken and written, to interact effectively with customers.- Basic computer literacy, enabling efficient use of calling tools and record-keeping software.- A positive attitude and a willingness to learn, bringing enthusiasm to each call and interaction.- Ability to work independently with minimal supervision, managing time effectively to meet daily targets.- A keen interest in sales and customer service, demonstrating a desire to assist customers and close deals. This role is perfect for fresh graduates or those looking to build experience in the telecalling field.
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  • 1 - 7 yrs
  • 7.5 Lac/Yr
  • Andheri East Mumbai
Bancassurance Marketing Agency Sales Insurance Sales Field Sales Insurance Marketing Sales Telecommunication Outbound Calling Voice Process Negotiation Skills Convincing Power Cold Calling BPO Sales Customer Focus Call Center Basic Computers BPO Call Center Tele Marketing Telesales
We are seeking a dedicated Telecalling Executive to join our team in Andheri East, Mumbai. This role involves engaging with potential and existing clients through phone calls to promote our products and services.Key Responsibilities:- **Cold Calling**: Initiate calls to prospective customers to introduce our offerings and generate interest, maintaining a positive and encouraging tone.- **Customer Engagement**: Build and maintain strong relationships with clients by understanding their needs and providing suitable solutions, ensuring a personalized approach.- **Lead Generation**: Identify and qualify leads to support the sales team, utilizing effective questioning techniques to gather essential information.- **Follow-up Calls**: Reach out to leads and clients for follow-ups, ensuring timely communication and addressing any queries they may have.- **Data Recording**: Maintain accurate records of customer interactions and transaction details in our CRM system, ensuring all information is up-to-date for future reference.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and be comfortable speaking on the phone. A good understanding of sales techniques and the ability to persuade others will be crucial for success in this role. Strong organizational skills and attention to detail are essential for managing multiple tasks effectively. The ideal candidate should be a graduate with 1 to 7 years of experience in telecalling or customer service, demonstrating a proactive approach to achieving goals and a strong commitment to fostering customer relationships.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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Opening For Tele Marketing Executive

Kataria Business Insurance

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling Lead Generation Domestic BPO International BPO BPO Sales BPO Call Center Telecalling Tele Marketing CRM Customer Care Insurance Sales Insurance Mortgage Loans Home Loans Business Loan B2B Sales Sales
Kataria Business Insurance based out of Mumbai, Marine Lines has a vacancy for Executive Tele-calling.Key Responsibilities: Make outbound calls to potential clients to generate leads for Fire Insurance, Marine Insurance, Shop lifting, Shopkeeper policy, SME, Burglary insurance products. Potential clients would be the owners of Shops, manufacturing units or godowns i.e. textile traders, Electronics item shops, Computer hardware etc., Explain insurance products and services to clients clearly and convincingly. Maintain and update client databases with accurate information.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Mumbai
Account Key Accounts Online Data Entry Offline Data Entry Data Entry Executive Call Center
How to Apply:Whatsapp you CV at: +1 (249) 201-5069We are seeking a detail-oriented and reliable Account Assistant to join our team on a remote basis. This role is ideal for someone who is organized, comfortable working independently. The selected candidate will assist with daily financial tasks and ensure accurate record-keeping while working from home.Key Responsibilities:Maintain and update financial recordsAssist with accounts payable and accounts receivableSupport payroll processingPerform general administrative tasksCompensation & Benefits:Competitive weekly payFlexible working hoursWork-from-home convenience+12492015069 Send your CV here
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Hiring For 12th Pass Freshers - Telemarketing Executive

Plumeria International Designation Management Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • 121964
Calling Domestic Sales Convincing Power Outbound Calling Domestic BPO BPO Call Center
Job Title Tele Marketing Executive Salary - 15000 T0 25000 K Per MonthCompany: Plumeria International Destination Management Pvt. Travel & Destination Management Company (9+ years) Job Summary:The Tele Marketing Executive will be responsible for promoting company services, engaging with customers, and supporting business development through effective communication.Key Responsibilities: Call and engage potential customers to promote travel services Explain company offerings clearly and professionally Generate leads and support business development activitiesRequirements: Good communication skills in English and local language Freshers are welcome (training will be provided) Confident, polite, and customer-focused attitude
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Jobs by Popular Location

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Mumbai
Customer Service Call Center Operations Backend Operations.
ResponsibilitiesPlease do not source Muslim candidates, as the hiring manager already has many in her team. Having too many from one community can make it hard to manage leaves during festivals.The client is hiring three Customer Service Executives:Executive (1-2 years): Fluent in English and Telugu.Candidate will be on third party payroll.We can also source candidates completed HSC, with 2-3 years of experience in customer service roles and with excellent communication skills. Also candidates who have completed their degrees through correspondence can be considered.6 Days working - Monday to SaturdayShift timing: 9:30 am to 6:30 pm
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  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Good Communication Skills Collection Agent Customer Retention Sales Outbound Calling Customer Care Voice Process International BPO International Voice Process BPO Call Center Call Center International Voice
Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mira Road Mumbai
Outbound Calling Domestic BPO Voice Process Call Center Sales Cold Calling BPO Sales Inbound Process BPO Customer Support Inbound Voice Process
Sales & Lead Generation: Make outbound calls to potential customers who have dropped leads on digital channels to promote auto loan products and services. Understand customer needs and recommend suitable products/services. Help customers take online loan journeys and get loan sanction letters. Achieve and exceed monthly sales targets. Customer Service & Management: Handle customer inquiries, providing appropriate solutions and alternatives within the time limits. Process customer orders, ensuring all information is accurate. Keep records of customer interactions, transactions, comments, and complaints. Product Knowledge: Stay up-to-date with loan products features, benefits, pricing, Rate of interest, EMI, Tenure and other promotional offers. Educate customers about the features and benefits of products and services. Team Collaboration: Work closely with team members to ensure consistent high-quality service and to share best practices. Attend team meetings and training sessions. Data Management: Maintain accurate records of calls made and specify the outcome on each call. Update customer records in the company's database as required. Compliance: Adhere to all company policies, procedures, and ethical standards. Ensure compliance with data protection regulations.
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Sales Process Cross Selling Sales Voice Process Inbound Outbound Calling Outbound Calls Outbound Calling Banking Process Customer Care Call Center Customer Support Customer Handling Customer Service
Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894
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Urgent Requirement For Call Center Executive

Aspira Pathlab & Diagnostics Ltd

  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Mumbai
Call Quality Call Monitoring Problem Solving Customer Support
Job Related Skills Proficient in Call center applications Knowledge of customer service practices and principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately Languages Known: English, Hindi, Marathi preferably Guajarati also
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • 121963
Outbound Calling Customer Service Customer Care Cold Calling Call Center
Urgent Hiring for: -Customer Service Executive/lead generation fresher or 6 months experience's Good and Fluent English Communication Salary: - up to 25k CTC Location: - Vikhroli West Age: - up to 35 age Qualification: - HSC and graduate Rotational week off
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  • 1 - 1 yrs
  • 3.5 Lac/Yr
  • Bhayander Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling International BPO Call Center
Role: Customer Service (International Voice Process)Experience: Minimum 1 year in International Voice ProcessShift: US Rotational ShiftWeek Off: Saturday & Sunday fixedJoining: Immediate
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Customer Care Executive

Rojgari Placements Pvt. Ltd

  • 1 - 7 yrs
  • Andheri West Mumbai
Customer Relationship Customer Care Customer Support Customer Service Customer Communication Call Center Customer Management
Key Responsibilities:Handle harassment complaints and provide support to clients.Respond to client queries via phone and email.Collaborate with the legal team to resolve issues and provide updates.Maintain accurate records of client interactions and complaints.Assist clients through onboarding and offer continuous support.Qualifications:Strong communication skills in English and Hindi.Previous experience in customer support & Tele caller is a plus.Knowledge of debt management or legal processes is beneficial.Ability to handle sensitive information confidentially.Benefits:Competitive salary.Opportunities for growth and development.Health benefits and employee perks.
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  • 0 - 1 yrs
  • Female
  • Chandivali Farm Road Mumbai
Outbound Calling Customer Support
*LINGUISTIC GIRLS ONLY*VERY Urgent requirement in *EUREKA FORBES VIDEO CALL EXECUTIVE*... *Salary 42000 Gross, 40000 inhand*.Timing 9am to 6pm.10am to 7pmRequirement: *2 video call Representative* *HSC* Language:*MALAYALAM+ENGLISH**Good English Comm skill and minimum 6 months Any sales experience*.
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  • 0 - 5 yrs
  • 6.0 Lac/Yr
  • Andheri West Mumbai
Sales Process
Hiring Now Call Center Sales Agents (International Process US Shift)Location: Andheri, Mumbai (Work from Office)Company: United ConnectionsRole:Were looking for confident, target-driven Sales Agents to join our international call center team.What Youll Do:Make outbound calls to US customersPitch, persuade, and close salesHit targets and earn incentivesYou Should Have:Good English communication skillsOutbound sales / international BPO experience preferred / Freshers are welcomeWillingness to work Night Shift (US Hours)Perks:High IncentivesMondayFriday Weekends Off
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Call Center Executive

Votiko Solutions

Outbound Calling Cold Calling International Call Center International BPO Inbound Process Domestic BPO
Join our team at Votiko Solutions Private Limited as a Call Center Executive for our international BPO division. We are looking for professionals with a passion for customer service, strong communication skills, and the ability to excel in a remote work environment. If you meet these criteria, we want to hear from you! In this role, you will be responsible for conducting telemarketing activities, handling inbound and outbound calls for a variety of clients, providing top-notch customer support, and working independently to achieve performance goals. Don't miss this exciting opportunity to join a reputable BPO company and grow your career in the industry. Job Requirements:1. At least 3 years of experience in an international call center setting.2. Fluent in English with exceptional communication skills.3. Age below 40 years.4. Demonstrated success in telemarketing and customer support.5. Own a laptop and broadband connection for remote work.Benefits:- Competitive salary of 20,000 to 70,000 INR, dependent on experience.- Attractive incentives based on performance.- Opportunity to work from home for added convenience.Salary: 20,000 to 70,000 per month, with additional incentives linked to campaign success.Working Days: Monday to Friday, with weekends off. Join Votiko Solutions Private Limited for the best work culture, employee satisfaction, and opportunities for career growth. To apply, contact us at 8511539085 or email your resume to hr@votiko.com. Become a part of a team that values excellence, innovation, and career progression!
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  • 0 - 1 yrs
  • 0.8 Lac/Yr
  • Powai Mumbai
Communication Outbound Calling Customer Support
*REQUIREMENTS* :-*ICICI Bank, Tata Capital, Standard Chartered, Yes bank* - Credit card & Personal Loan, Home Loan, Education Loan Gold Loan Lead Generation.- Average,Basic,Good/ Excellent English communication skills.- Outbound Lead Generation Process.- HSC passed Mandatory.- Experience/Fresher both Apply.- Male /Female both Apply.- Age- 18 years +- Shifts (9:30 AM- 7 PM), 6 days working, (Sun fixed Off).*Salary:*- Basic/Average:- *14k in hand* to *15k in hand* + Incentives. - Good :- *16k in hand* to *18k in-hand* + Incentives. - Excellent/ Fluent :- upto *21k in-hand* + Incentives.*Walk-in Interview:*Time : 10:30 AM - 5 PM Monday to Saturday*Interview Address* :-Athena Bpo Pvt Ltd.3rd floor,Urmi Corporate Park, Solaris D wing,near *L&T Gate no 6* bus stop,Opp Sanofi bldg. Sakivihar Road, Powai Andheri East Mumbai -72.*Contact* 8104699873*BEST BUS ROUTE* Andheri East: 185,422,396 etc.Ghatkopar West: 427
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  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Bhayander Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling International BPO Call Center Customer Communication
We have vacant of 10 Customer Service Executive Jobs in Bhayander, Mumbai, Experience Required : 1 Year Educational Qualification : 12th Pass, B.A, B.Com, B.Sc Skill Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, International BPO, Call Center, Customer Communication etc.
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  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Customer Care Associate Outbound Calling Customer Care BPO Operations International BPO BPO Sales BPO Voice International Voice Process Call Center International Voice Chat Support International BPO Voice Process Good Communication Skills
Key Responsibilities in the BPO Sector:Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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Communication Outbound Calling Domestic BPO Voice Process Inbound Voice Process BPO Cold Calling
Votiko Solutions: A Symphony of Success in Every Call!Embark on an exciting career odyssey with Votiko Ventures Private Limited, where we are on the lookout for passionate individuals to join us as Call Center Executives in our thriving international BPO.Position: Call Center ExecutivesCompany: Votiko Ventures Private LimitedType: International BPO (Your Office, Your Rules)Your Journey of Excellence:1. Ignite telemarketing brilliance: lead generation, appointment setting, surveys, and verification.2. Command the stage with inbound and outbound calls, curating personalized experiences for both B2B and B2C clients.3. Craft memorable customer connections through calls, emails, and live chat.4. Propel yourself beyond targets, showcasing independent prowess and resilience.Your Path to Success: 1. Illuminate your career with at least 3 years of experience in the dynamic international call center industry. 2. Master the language of success: fluency in English, complemented by exceptional communication abilities. 3. Age is merely a figure seize opportunities for those under 40 years. 4. Demonstrated achievements in telemarketing and customer service. 5. Equipped with a laptop and a reliable broadband connection for a smooth remote working experience. Why Choose Votiko Ventures? The Benefits Await: - Attractive compensation: 20,000 to 70,000 per month plus performance-based incentives. - Enjoy the flexibility of working from any location you choose. - Engage in a culture that promotes satisfaction, personal growth, and happiness.Slogan: Votiko Ventures - Where Every Call Composes Your Success Symphony!Ready to Contribute to the Symphony? Connect Now: Dial 8511539085 or send your resume to hr@votiko.comEmbark on a symphony where each call contributes to the melody of your success, and every interaction is a note in your harmonious career. Join Votiko Ventures, where the journey is a celebration of triumphs!
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