We are looking for a dedicated Tele Counselor to join our team in Cuttack, India. This role involves guiding and advising students over the phone regarding their educational choices and career paths. The ideal candidate should have 1-2 years of experience and a 12th-grade education.
Key Responsibilities:
1. **Conduct Counseling Sessions**: You will communicate with prospective students and their parents through calls to discuss their educational goals and recommend suitable courses or programs.
2. **Follow Up with Leads**: It will be your job to keep in touch with students who have shown interest in our services, providing them with additional information and assistance as needed.
3. **Maintain Records**: You will need to document counseling sessions and maintain an organized database of student interactions for future reference.
4. **Answer Queries**: Responding to questions and concerns from students and parents about courses, admission processes, and other related topics will be a significant part of your role.
Required Skills and Expectations:
The ideal candidate must possess excellent verbal communication skills to effectively interact with students. A friendly and approachable demeanor is necessary to build trust. You should be proactive, have good listening skills, and show empathy toward students