Array ( [0] => outbound-calling [1] => kolkata ) 200+ outbound calling Jobs in Kolkata,outbound calls Job Vacancies in Kolkata West Bengal
234

Outbound Calling Job Vacancies in Kolkata

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  • 0 - 6 yrs
  • Salt Lake Kolkata
Outbound Calling Sales Voice Process English Hindi BPO
Timing: 9:00 AM - 6:00 PM Requirements: Fluent in Hindi & English Good communication skills Basic sales understanding preferred Office Address:5th Floor, Shaila Tower, Webel More, Salt Lake Sector V Apply Now!
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Kolkata
Outbound Calling Lead Generation
As a Tele Sales Manager, your main focus will be to lead and oversee the tele sales team to achieve sales targets and enhance customer engagement. You will be responsible for fostering a positive sales environment and ensuring high levels of team performance.**Key Responsibilities:**- **Team Leadership:** Manage and motivate the tele sales team to achieve individual and team sales goals while fostering a culture of teamwork and support.- **Sales Strategy Development:** Create and implement effective sales strategies that increase sales and improve customer satisfaction, ensuring alignment with company objectives.- **Performance Monitoring:** Track and analyze team performance metrics, providing feedback and coaching where necessary to improve sales outcomes.- **Training and Development:** Conduct training sessions to equip team members with product knowledge and sales techniques, helping them enhance their skills continuously.- **Customer Relationship Management:** Establish strong relationships with key customers, ensuring their needs are met and facilitating retention and repeat business.**Required Skills and Expectations:**Candidates should have 1 to 3 years of experience in tele sales or a related field, with a proven track record of meeting sales targets. Strong communication and interpersonal skills are essential for effectively engaging with both team members and customers. You should be able to demonstrate leadership capabilities, along with an analytical mindset to interpret sales data. A positive attitude and a passion for sales can go a long way in this role. Flexibility and adaptability in your approach to different customer needs will also be crucial.
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Freshers For Telecaller - Kolkata

FutureCrest Solutions Pvt Ltd

  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Salt Lake Kolkata
Voice Process Outbound Calling International BPO
We are looking for a dedicated Tele Caller to join our team. The ideal candidate should be able to communicate effectively and work in a fast-paced environment.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers and clients to introduce our products and services. You will be the first point of contact, so a friendly demeanor is essential.- **Follow Up on Leads:** Contact prospects who have shown interest in our offerings. Your follow-up skills will help convert inquiries into sales.- **Update Customer Information:** Maintain and update customer records in our database. Keeping accurate records is crucial for tracking interactions and sales.- **Handle Customer Queries:** Respond to questions and concerns from customers. Being knowledgeable and empathetic will enhance customer satisfaction.- **Achieve Sales Targets:** Work towards specific sales goals set by the management. Meeting these targets will help the company grow and foster personal success.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of sales principles and customer service is beneficial. Individuals should also be self-motivated and show a willingness to learn about our products and services. Computer proficiency is expected to manage customer data. The ideal candidate will be organized, punctual, and able to work collaboratively in an office environment. Previous experience in a customer service or sales role is a plus but not mandatory.
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  • 0 - 3 yrs
  • Female
  • Bansdroni Kolkata
Good Cumunication Receptionist Activities Basic Computers Outbound Calls Inbound Calls
We are looking for a friendly and organized Receptionist Cum Computer Operator. This part-time position is perfect for a female candidate who has completed their 12th grade and has 0 to 3 years of experience. The work will be based in our Bansdroni office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients professionally, providing a warm and friendly atmosphere as the first point of contact for the organization.- **Answering Phone Calls:** Manage incoming calls efficiently, directing them to the appropriate departments and taking messages when necessary to ensure effective communication.- **Maintaining Records:** Keep accurate records of visitor logs and important documents to ensure easy retrieval and management of information.- **Data Entry:** Input and update data in our computer systems accurately to maintain up-to-date records, ensuring information is easily accessible.- **Assisting with Administrative Tasks:** Support the team with various office tasks, such as organizing files and handling correspondence, to help maintain office efficiency.**Required Skills and Expectations:**The ideal candidate should have good verbal and written communication skills to interact effectively with clients and colleagues. Basic computer skills are essential, including knowledge of MS Office, to perform data entry and manage documents efficiently. A friendly demeanor and a professional appearance are crucial, along with the ability to handle multiple tasks and prioritize responsibilities in a busy office environment. Good organizational skills and attention to detail are important to ensure all office activities run smoothly.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Marketing Communication Domestic BPO Convincing Power Cold Calling Calling BPO Call Center
We are looking for a dedicated Tele Caller to join our team in Kolkata. This full-time position is perfect for freshers and requires a passion for communication and strong interpersonal skills.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers via telephone to present our products and services. Building rapport with clients over the phone is important.2. **Customer Engagement**: Engaging with customers effectively to understand their needs and answer any questions they may have. Your ability to listen and respond will help in generating interest.3. **Data Entry**: You will maintain accurate records of calls made and outcomes achieved. Documentation is crucial for tracking progress and follow-ups.4. **Feedback Collection**: Gathering feedback from customers to improve service quality. Your input will contribute to refining our offerings.5. **Team Collaboration**: Working closely with team members to share insights and strategies that can enhance our outreach efforts. Collaboration is key to our success.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess excellent verbal communication skills. A confident and friendly demeanor will help in building positive customer relationships. Basic computer knowledge is necessary for data entry tasks, while a proactive attitude in problem-solving will be highly valued. We are looking for a female candidate who is eager to learn and grow in a supportive work environment.
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Tele Caller - Full Time (Female)

Edgecorner Innovation L.L.P

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Ultadanga Kolkata
Microsoft Excel Outbound Calling Marketing Communication Presentation Skills Voice Support
We are looking for a motivated Tele Caller to join our team in Ultadanga. As a Tele Caller, you will play a crucial role in connecting with potential and existing customers to promote our products and services.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential customers to present our services and generate interest.- **Respond to Inquiries:** Handle incoming calls and respond to customer questions efficiently and professionally.- **Maintain Customer Database:** Keep comprehensive records of customer interactions and update the database regularly to ensure accuracy.- **Follow Up with Leads:** Reconnect with interested prospects to provide additional information and encourage them to consider making a purchase.- **Achieve Targets:** Meet daily and weekly calling and sales targets set by the management to contribute to the teams success.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills are essential to effectively convey information and engage with customers.- **Persuasive Ability:** A knack for persuasion and the ability to influence customers decisions positively is important for success in this role.- **Organizational Skills:** Strong ability to manage time efficiently, prioritize tasks, and maintain records accurately.- **Basic Computer Knowledge:** Familiarity with basic computer applications and proficiency in using software for data entry is required.- **Team Player:** Willingness to work collaboratively within a team and contribute to a positive work environment.Candidates should have a Bachelors degree (B.A or B.Com) and possess 1-2 years of experience in a similar role.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
International BPO Outbound Calling Good Communication Skills
We Are Hiring Immediate JoiningWe are looking for candidates to join our team.Work Schedule:Monday to Saturday 1:00 PM to 10:00 PM (Fixed Shift)What We Offer:Good salary packageIncentivesPF & ESIC benefitsRequirements:Basic to good English communication skillsWillingness to work in a fixed shiftApply now or share with someone who might be interested.
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  • 0 - 6 yrs
  • 0.8 Lac/Yr
  • Female
  • Alipore Kolkata
Outbound Calling Voice Process
We are looking for a dedicated Call Center Executive to join our team in Alipore. This is a full-time position that allows you to work from home, making it an ideal choice for those seeking flexibility. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries over the phone in a polite and efficient manner to resolve issues and provide assistance.- **Product Knowledge:** Learn and understand the products and services offered to accurately inform customers and address their questions.- **Data Entry:** Maintain accurate records of customer interactions and transactions in the system for tracking purposes.- **Feedback Collection:** Gather feedback from customers to improve service quality and share valuable insights with the team.- **Problem Resolution:** Assist in troubleshooting customer concerns, ensuring a high level of satisfaction through effective problem-solving.**Required Skills and Expectations:**Candidates should ideally possess strong communication skills to effectively interact with customers and understand their needs. A basic knowledge of computer usage is essential for managing customer data and documentation. It is important for applicants to be detail-oriented and organized, as maintaining accurate records is a key responsibility. A positive attitude and the ability to work independently are crucial for success in this remote position. While prior experience is not mandatory, a willingness to learn and adapt to new challenges is highly valued. Being a female candidate is a requirement for this role.
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Kolkata
Voice Process Domestic BPO Outbound Calling
We are looking for a motivated Female Tele Caller to join our team in Kolkata. This full-time, work-from-home position is ideal for candidates with 0 to 6 years of experience who have completed at least the 10th grade.Key Responsibilities:- **Making Calls**: You will reach out to potential customers to inform them about our services and products. Clear communication is essential to convey information effectively.- **Listening to Customer Needs**: Understanding customer queries and needs is crucial. You should be able to listen patiently and respond appropriately to build rapport.- **Updating Records**: Maintain accurate records of customer interactions and feedback. Proper documentation helps in tracking calls and understanding customer preferences.- **Following Up**: You will follow up on leads and ensure consistent communication with potential clients. Regular follow-ups can help convert inquiries into sales.- **Meeting Targets**: You may have to meet specific call and sales targets. Being goal-oriented and motivated will help you succeed in this role.Required Skills and Expectations:You should have good verbal communication skills in English and Hindi or Bengali. Basic computer knowledge is necessary to update records and manage data. Being organized and self-disciplined is important as this role requires working independently from home. A positive attitude and a willingness to learn will greatly benefit your success in this position.
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  • 0 - 3 yrs
  • Female
  • Dharmatala Kolkata
Outbound Calling
Good communication skills to talk to dealers
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Outbound Calling Strategic Communication Customer Retention Inbound Calls
We are looking for a Customer Relationship Executive to join our team in Kolkata. This position is ideal for individuals who have recently completed their education and are eager to start their careers in customer service.Key Responsibilities:- **Communicate with Customers**: You will engage with customers through calls and emails, addressing their inquiries and providing information about our products and services. This requires good listening skills and a friendly demeanor.- **Resolve Issues**: When customers face problems, you will help resolve their issues quickly and effectively, ensuring a positive experience. This may involve coordinating with other departments for a resolution.- **Maintain Records**: You will keep detailed records of customer interactions and transactions. Accurate data entry helps track customer satisfaction and resolves future inquiries efficiently.- **Follow Up**: Regularly check in with customers to ensure they are satisfied with our services. This helps build strong relationships and encourages repeat business.- **Provide Feedback**: Share insights and feedback from customers with the team to help improve our products and services. Your input will be valuable in enhancing the overall customer experience.Required Skills and Expectations:- Excellent communication skills in both verbal and written formats are essential for effective interaction with customers.- A positive attitude and willingness to learn are crucial, as this role involves direct customer engagement.- Basic computer skills and familiarity with office software will help you manage customer records and reports.- Strong problem-solving skills and the ability to think on your feet will be necessary for addressing and resolving customer issues. - A team player mentality is important, as you will be working closely with colleagues to achieve common goals.
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  • 2 - 8 yrs
  • 2.3 Lac/Yr
  • Dunlop Kolkata
Outbound Calling Marketing Communication Tele Marketing
We are seeking a dedicated Tele Sales Officer to join our team in Dunlop, Kolkata. The ideal candidate will have 2 to 8 years of experience in sales and will work full-time from our office, focusing on driving sales and managing customer relationships effectively.Key Responsibilities:- **Lead Generation**: Identify potential customers through research and generate leads via phone calls, ensuring a steady pipeline of prospects.- **Sales Calls**: Conduct outbound calls to engage potential clients, effectively presenting our products and services to influence their purchasing decisions.- **Relationship Management**: Build and maintain strong relationships with clients, addressing their queries, and ensuring their satisfaction to foster repeat business.- **Sales Target Achievement**: Meet or exceed sales targets and objectives set by the management, using proven sales techniques and strategies.- **Reporting**: Prepare regular reports on sales activities, customer feedback, and market trends to assist management in decision-making.Required Skills and Expectations:Candidates should possess excellent communication and negotiation skills, with the ability to convey information clearly and persuasively. A solid understanding of sales principles and customer needs analysis is essential. The candidate must be self-motivated, goal-oriented, and able to work collaboratively in a team environment. Proficiency in using CRM software and basic computer skills is preferable.
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  • 2 yrs
  • 2.8 Lac/Yr
  • Kolkata
Outbound Calling Marketing Communication Outbound Sales Convincing Power Tele Marketing
Required efficient candidates for telemarketing and sales position for electronic products
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  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Outbound Calling Customer Support Call Center BPO Cold Calling Video Call
- Handle inbound and outbound calls from customers: The Call Center Agent will be responsible for answering calls from customers to address their inquiries, resolve complaints, provide information, and offer assistance.- Maintain customer satisfaction: It is crucial for the Call Center Agent to ensure that customers are satisfied with the service provided, by actively listening to their concerns and finding solutions to meet their needs.- Follow communication scripts: The Agent will be expected to follow specific scripts during calls to maintain consistency and professionalism in all interactions with customers.- Utilize computer systems to track customer interactions: The Agent will need to input and update customer information in the system, as well as log details of each call for future reference.Required skills and expectations:- Excellent communication skills: The Call Center Agent must have strong verbal communication skills to effectively interact with customers over the phone.- Patience and empathy: It is important for the Agent to demonstrate patience and empathy towards customers, especially when dealing with challenging situations.- Basic computer knowledge: The Agent should have basic computer skills to navigate through systems and input customer data accurately.- Ability to work independently: As the job is work from home, the Agent should be able to work efficiently without constant supervision, managing their time effectively to handle calls and inquiries.
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  • 0 - 3 yrs
  • 22.5 Lac/Yr
  • Kolkata
Convincing Power Outbound Calling Tele Caller
Job role :Need to coordinate with the business owners and customers of JD over the call Making Appointments for field executives every day Tech Savvy Passion towards Sales Sound knowledge in Presentation / Negotiation / Selling skills Confident and Good in objection handling Excellent Grooming with knowledge of Business etiquette.Salary : 21,000/- pm ( For 1st Three months there will be deduction of 20% in salary as retention bonus , CTC 1st three months will be 16,800/- and from 5th Month 21,000/- + retention bonus (Rs. 12,600).
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  • 0 - 5 yrs
  • Kolkata
Outbound Calling Marketing Communication Lead Generation
CUSTOMER HANDLING OVER THE PHONE AND GENARATE NEW LEAD
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Hiring Freshers || International BPO Executive

Unicorn Call Point Media Pvt Ltd

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Girish Park Kolkata
Outbound Calling International BPO International BPO Voice Process International Voice International Voice Process Good Communication Skills
This is a night shift job.We are seeking dynamic and self motivated individuals to join our Telecalling Executive team in a voice process role. This is a night shift role aligned with the US time zones.Handle outbound calls to and from US-based candidates and clients.
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Outbound Calling Customer Retention Strategic Communication Inbound Calls
Job Title: E-Commerce Executive (Chat / Voice / Highcare)Location: KolkataJob Description:We are hiring E-Commerce Executives for Chat, Voice, and Highcare support roles. Candidates will handle customer queries, provide resolutions, and ensure a smooth customer experience.Roles & Salary:Chat & Voice Support: 15,000 20,000Highcare Support: 21,000 30,000Key Details:6 working days & 1 rotational weekly offRotational shiftsCab facility availableFreshers & experienced candidates can applyRequirements:Good communication skills (English/Hindi preferred)
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Inbound Calls Outbound Calling
- Build and maintain strong, long-lasting customer relationships: As a Customer Relationship Executive, you will be responsible for building rapport with customers to ensure their satisfaction and loyalty towards the company.- Address customer inquiries and resolve complaints: You will need to actively listen to and understand customer concerns, providing timely solutions to ensure a positive experience and maintain customer retention.- Communicate with customers through various channels: Whether it's responding to emails, phone calls, or messages, you will need to effectively communicate with customers to address their needs and concerns promptly.- Keep accurate records of customer interactions: Maintaining detailed records of customer interactions and transactions is essential for tracking customer preferences and resolving any issues efficiently.- Collaborate with other teams to ensure customer satisfaction: Working closely with sales, marketing, and other departments to coordinate efforts and provide a seamless customer experience.Required skills and expectations:- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with customers and addressing their needs.- Problem-solving abilities: The ability to think critically and resolve customer issues in a timely and effective manner.- Patience and empathy: A customer-centric approach with the ability to listen empathetically and remain calm under pressure.- Basic computer skills: Proficiency in using computer applications and systems to access customer information and communicate effectively.- Ability to work in a fast-paced environment: Adaptability and a positive attitude towards handling multiple customer inquiries and resolving issues efficiently.
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  • 0 - 1 yrs
  • Kolkata
Outbound Calling Motivating Skill Domestic BPO Convincing Power Microsoft Excel
Job Description of Telecaller:Responsibilities: Make outbound calls to potential customers to promote services. Provide information about services, answer queries, and resolve issues. Calling clients for business tie ups. Maintain records of customer interactions and update databases. Conduct surveys and gather feedback from customers. Maintaining & sharing daily reportsSkills Required: Excellent communication and interpersonal skills. Ability to handle objections and provide solutions. Basic computer skillsRequirements: Graduate Fresher/Experienced Experience in Transport/Logistics industry is added advantage Presentable & should have go getter attitudeLocation: KolkataSalary: Lucrative salary + Incentives
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International Telecaller - Full Time - Freshers

Unicorn Call Point Media Pvt Ltd

Outbound Calling Voice Process International Voice Process Call Center International Voice International BPO Customer Care BPO Call Center Sales Cold Calling Telesales Executive
Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.
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  • 0 - 4 yrs
  • New Town Kolkata
Calling Outbound Calling
MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town
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  • 0 - 4 yrs
  • New Town Kolkata
Outbound Calling Voice Process
MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town
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  • 1 - 2 yrs
  • 1.5 Lac/Yr
  • Kolkata
Telecommunication Outbound Calling Voice Process Convincing Power Cold Calling BPO Sales Customer Focus Tele Marketing
Hiring for 20 Tele Calling Executive Jobs in Kolkata, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Telecommunication,Outbound Calling,Voice Process,Convincing Power,Cold Calling,BPO Sales,Customer Focus,Tele Marketing etc.
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Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions
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  • 0 - 1 yrs
  • Kolkata
Business Process Outsourcing Customer Relationship Outbound Calling Voice Process Customer Service English Language
Job Title: Customer Support Executive (Voice/Chat)Location: Bhubaneswar & KolkataSalary: 20,000 onwards (based on experience & interview performance)
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