Array ( [0] => outbound-calling [1] => kolkata ) outbound calling Jobs in Kolkata,outbound calls Job Vacancies in Kolkata West Bengal
96

Outbound Calling Job Vacancies in Kolkata

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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • South Kolkata
Outbound Calling International Call Center Voice Process Customer Support
We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.
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  • 0 - 3 yrs
  • Female
  • Bansdroni Kolkata
Good Cumunication Receptionist Activities Basic Computers Outbound Calls Inbound Calls
We are looking for a friendly and organized Receptionist Cum Computer Operator. This part-time position is perfect for a female candidate who has completed their 12th grade and has 0 to 3 years of experience. The work will be based in our Bansdroni office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests and clients professionally, providing a warm and friendly atmosphere as the first point of contact for the organization.- **Answering Phone Calls:** Manage incoming calls efficiently, directing them to the appropriate departments and taking messages when necessary to ensure effective communication.- **Maintaining Records:** Keep accurate records of visitor logs and important documents to ensure easy retrieval and management of information.- **Data Entry:** Input and update data in our computer systems accurately to maintain up-to-date records, ensuring information is easily accessible.- **Assisting with Administrative Tasks:** Support the team with various office tasks, such as organizing files and handling correspondence, to help maintain office efficiency.**Required Skills and Expectations:**The ideal candidate should have good verbal and written communication skills to interact effectively with clients and colleagues. Basic computer skills are essential, including knowledge of MS Office, to perform data entry and manage documents efficiently. A friendly demeanor and a professional appearance are crucial, along with the ability to handle multiple tasks and prioritize responsibilities in a busy office environment. Good organizational skills and attention to detail are important to ensure all office activities run smoothly.
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Freshers For Telecaller - Kolkata

FutureCrest Solutions Pvt Ltd

  • 0 - 5 yrs
  • 4.3 Lac/Yr
  • Salt Lake Kolkata
Voice Process Outbound Calling International BPO
We are looking for a dedicated Tele Caller to join our team. The ideal candidate should be able to communicate effectively and work in a fast-paced environment.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers and clients to introduce our products and services. You will be the first point of contact, so a friendly demeanor is essential.- **Follow Up on Leads:** Contact prospects who have shown interest in our offerings. Your follow-up skills will help convert inquiries into sales.- **Update Customer Information:** Maintain and update customer records in our database. Keeping accurate records is crucial for tracking interactions and sales.- **Handle Customer Queries:** Respond to questions and concerns from customers. Being knowledgeable and empathetic will enhance customer satisfaction.- **Achieve Sales Targets:** Work towards specific sales goals set by the management. Meeting these targets will help the company grow and foster personal success.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage effectively with customers. A basic understanding of sales principles and customer service is beneficial. Individuals should also be self-motivated and show a willingness to learn about our products and services. Computer proficiency is expected to manage customer data. The ideal candidate will be organized, punctual, and able to work collaboratively in an office environment. Previous experience in a customer service or sales role is a plus but not mandatory.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Marketing Communication Domestic BPO Convincing Power Cold Calling Calling BPO Call Center
We are looking for a dedicated Tele Caller to join our team in Kolkata. This full-time position is perfect for freshers and requires a passion for communication and strong interpersonal skills.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers via telephone to present our products and services. Building rapport with clients over the phone is important.2. **Customer Engagement**: Engaging with customers effectively to understand their needs and answer any questions they may have. Your ability to listen and respond will help in generating interest.3. **Data Entry**: You will maintain accurate records of calls made and outcomes achieved. Documentation is crucial for tracking progress and follow-ups.4. **Feedback Collection**: Gathering feedback from customers to improve service quality. Your input will contribute to refining our offerings.5. **Team Collaboration**: Working closely with team members to share insights and strategies that can enhance our outreach efforts. Collaboration is key to our success.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess excellent verbal communication skills. A confident and friendly demeanor will help in building positive customer relationships. Basic computer knowledge is necessary for data entry tasks, while a proactive attitude in problem-solving will be highly valued. We are looking for a female candidate who is eager to learn and grow in a supportive work environment.
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Tele Caller - Full Time (Female)

Edgecorner Innovation L.L.P

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Ultadanga Kolkata
Microsoft Excel Outbound Calling Marketing Communication Presentation Skills Voice Support
We are looking for a motivated Tele Caller to join our team in Ultadanga. As a Tele Caller, you will play a crucial role in connecting with potential and existing customers to promote our products and services.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential customers to present our services and generate interest.- **Respond to Inquiries:** Handle incoming calls and respond to customer questions efficiently and professionally.- **Maintain Customer Database:** Keep comprehensive records of customer interactions and update the database regularly to ensure accuracy.- **Follow Up with Leads:** Reconnect with interested prospects to provide additional information and encourage them to consider making a purchase.- **Achieve Targets:** Meet daily and weekly calling and sales targets set by the management to contribute to the teams success.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills are essential to effectively convey information and engage with customers.- **Persuasive Ability:** A knack for persuasion and the ability to influence customers decisions positively is important for success in this role.- **Organizational Skills:** Strong ability to manage time efficiently, prioritize tasks, and maintain records accurately.- **Basic Computer Knowledge:** Familiarity with basic computer applications and proficiency in using software for data entry is required.- **Team Player:** Willingness to work collaboratively within a team and contribute to a positive work environment.Candidates should have a Bachelors degree (B.A or B.Com) and possess 1-2 years of experience in a similar role.
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  • 0 - 6 yrs
  • 0.8 Lac/Yr
  • Female
  • Alipore Kolkata
Outbound Calling Voice Process
We are looking for a dedicated Call Center Executive to join our team in Alipore. This is a full-time position that allows you to work from home, making it an ideal choice for those seeking flexibility. **Key Responsibilities:**- **Customer Support:** Respond to customer inquiries over the phone in a polite and efficient manner to resolve issues and provide assistance.- **Product Knowledge:** Learn and understand the products and services offered to accurately inform customers and address their questions.- **Data Entry:** Maintain accurate records of customer interactions and transactions in the system for tracking purposes.- **Feedback Collection:** Gather feedback from customers to improve service quality and share valuable insights with the team.- **Problem Resolution:** Assist in troubleshooting customer concerns, ensuring a high level of satisfaction through effective problem-solving.**Required Skills and Expectations:**Candidates should ideally possess strong communication skills to effectively interact with customers and understand their needs. A basic knowledge of computer usage is essential for managing customer data and documentation. It is important for applicants to be detail-oriented and organized, as maintaining accurate records is a key responsibility. A positive attitude and the ability to work independently are crucial for success in this remote position. While prior experience is not mandatory, a willingness to learn and adapt to new challenges is highly valued. Being a female candidate is a requirement for this role.
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Kolkata
Voice Process Domestic BPO Outbound Calling
We are looking for a motivated Female Tele Caller to join our team in Kolkata. This full-time, work-from-home position is ideal for candidates with 0 to 6 years of experience who have completed at least the 10th grade.Key Responsibilities:- **Making Calls**: You will reach out to potential customers to inform them about our services and products. Clear communication is essential to convey information effectively.- **Listening to Customer Needs**: Understanding customer queries and needs is crucial. You should be able to listen patiently and respond appropriately to build rapport.- **Updating Records**: Maintain accurate records of customer interactions and feedback. Proper documentation helps in tracking calls and understanding customer preferences.- **Following Up**: You will follow up on leads and ensure consistent communication with potential clients. Regular follow-ups can help convert inquiries into sales.- **Meeting Targets**: You may have to meet specific call and sales targets. Being goal-oriented and motivated will help you succeed in this role.Required Skills and Expectations:You should have good verbal communication skills in English and Hindi or Bengali. Basic computer knowledge is necessary to update records and manage data. Being organized and self-disciplined is important as this role requires working independently from home. A positive attitude and a willingness to learn will greatly benefit your success in this position.
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  • 0 - 3 yrs
  • Female
  • Dharmatala Kolkata
Outbound Calling
Good communication skills to talk to dealers
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Outbound Calling Strategic Communication Customer Retention Inbound Calls
We are looking for a Customer Relationship Executive to join our team in Kolkata. This position is ideal for individuals who have recently completed their education and are eager to start their careers in customer service.Key Responsibilities:- **Communicate with Customers**: You will engage with customers through calls and emails, addressing their inquiries and providing information about our products and services. This requires good listening skills and a friendly demeanor.- **Resolve Issues**: When customers face problems, you will help resolve their issues quickly and effectively, ensuring a positive experience. This may involve coordinating with other departments for a resolution.- **Maintain Records**: You will keep detailed records of customer interactions and transactions. Accurate data entry helps track customer satisfaction and resolves future inquiries efficiently.- **Follow Up**: Regularly check in with customers to ensure they are satisfied with our services. This helps build strong relationships and encourages repeat business.- **Provide Feedback**: Share insights and feedback from customers with the team to help improve our products and services. Your input will be valuable in enhancing the overall customer experience.Required Skills and Expectations:- Excellent communication skills in both verbal and written formats are essential for effective interaction with customers.- A positive attitude and willingness to learn are crucial, as this role involves direct customer engagement.- Basic computer skills and familiarity with office software will help you manage customer records and reports.- Strong problem-solving skills and the ability to think on your feet will be necessary for addressing and resolving customer issues. - A team player mentality is important, as you will be working closely with colleagues to achieve common goals.
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  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Outbound Calling Customer Support Call Center BPO Cold Calling Video Call
- Handle inbound and outbound calls from customers: The Call Center Agent will be responsible for answering calls from customers to address their inquiries, resolve complaints, provide information, and offer assistance.- Maintain customer satisfaction: It is crucial for the Call Center Agent to ensure that customers are satisfied with the service provided, by actively listening to their concerns and finding solutions to meet their needs.- Follow communication scripts: The Agent will be expected to follow specific scripts during calls to maintain consistency and professionalism in all interactions with customers.- Utilize computer systems to track customer interactions: The Agent will need to input and update customer information in the system, as well as log details of each call for future reference.Required skills and expectations:- Excellent communication skills: The Call Center Agent must have strong verbal communication skills to effectively interact with customers over the phone.- Patience and empathy: It is important for the Agent to demonstrate patience and empathy towards customers, especially when dealing with challenging situations.- Basic computer knowledge: The Agent should have basic computer skills to navigate through systems and input customer data accurately.- Ability to work independently: As the job is work from home, the Agent should be able to work efficiently without constant supervision, managing their time effectively to handle calls and inquiries.
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  • 0 - 3 yrs
  • 22.5 Lac/Yr
  • Kolkata
Convincing Power Outbound Calling Tele Caller
Job role :Need to coordinate with the business owners and customers of JD over the call Making Appointments for field executives every day Tech Savvy Passion towards Sales Sound knowledge in Presentation / Negotiation / Selling skills Confident and Good in objection handling Excellent Grooming with knowledge of Business etiquette.Salary : 21,000/- pm ( For 1st Three months there will be deduction of 20% in salary as retention bonus , CTC 1st three months will be 16,800/- and from 5th Month 21,000/- + retention bonus (Rs. 12,600).
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  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Outbound Calling Customer Retention Strategic Communication Inbound Calls
Job Title: E-Commerce Executive (Chat / Voice / Highcare)Location: KolkataJob Description:We are hiring E-Commerce Executives for Chat, Voice, and Highcare support roles. Candidates will handle customer queries, provide resolutions, and ensure a smooth customer experience.Roles & Salary:Chat & Voice Support: 15,000 20,000Highcare Support: 21,000 30,000Key Details:6 working days & 1 rotational weekly offRotational shiftsCab facility availableFreshers & experienced candidates can applyRequirements:Good communication skills (English/Hindi preferred)
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Inbound Calls Outbound Calling
- Build and maintain strong, long-lasting customer relationships: As a Customer Relationship Executive, you will be responsible for building rapport with customers to ensure their satisfaction and loyalty towards the company.- Address customer inquiries and resolve complaints: You will need to actively listen to and understand customer concerns, providing timely solutions to ensure a positive experience and maintain customer retention.- Communicate with customers through various channels: Whether it's responding to emails, phone calls, or messages, you will need to effectively communicate with customers to address their needs and concerns promptly.- Keep accurate records of customer interactions: Maintaining detailed records of customer interactions and transactions is essential for tracking customer preferences and resolving any issues efficiently.- Collaborate with other teams to ensure customer satisfaction: Working closely with sales, marketing, and other departments to coordinate efforts and provide a seamless customer experience.Required skills and expectations:- Excellent communication skills: Strong verbal and written communication skills are essential for effectively interacting with customers and addressing their needs.- Problem-solving abilities: The ability to think critically and resolve customer issues in a timely and effective manner.- Patience and empathy: A customer-centric approach with the ability to listen empathetically and remain calm under pressure.- Basic computer skills: Proficiency in using computer applications and systems to access customer information and communicate effectively.- Ability to work in a fast-paced environment: Adaptability and a positive attitude towards handling multiple customer inquiries and resolving issues efficiently.
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  • 0 - 1 yrs
  • Kolkata
Outbound Calling Motivating Skill Domestic BPO Convincing Power Microsoft Excel
Job Description of Telecaller:Responsibilities: Make outbound calls to potential customers to promote services. Provide information about services, answer queries, and resolve issues. Calling clients for business tie ups. Maintain records of customer interactions and update databases. Conduct surveys and gather feedback from customers. Maintaining & sharing daily reportsSkills Required: Excellent communication and interpersonal skills. Ability to handle objections and provide solutions. Basic computer skillsRequirements: Graduate Fresher/Experienced Experience in Transport/Logistics industry is added advantage Presentable & should have go getter attitudeLocation: KolkataSalary: Lucrative salary + Incentives
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  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Relationship Outbound Calling International BPO Customer Communication Call Center
Pay: 9,000.00 - 18,000.00 per monthJob description:*Job Title: International Telecalling Agent UK Voice Process**Location: Kasba, Kolkata**Job Type: Full-Time**Process: UK Voice Process (International Calling)**Experience: Freshers & Experienced Both Welcome**Company Overview:*We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in *Kasba, Kolkata*, and looking for enthusiastic individuals ready to grow with us.*Job Description:*We are hiring *International Telecalling Agents* for our *UK Voice Process*. This is a full-time, office-based role where you'll be engaging with UK customers over the phone answering queries, offering support, and ensuring customer satisfaction.*Key Responsibilities:*- Handle outbound and inbound calls to/from UK customers.- Clearly communicate product or service details.- Resolve customer queries in a professional and timely manner.- Maintain call records and update customer information accurately.- Meet daily/weekly targets and call quality standards.- Stay updated on process knowledge and training materials.*Who Can Apply?*- Excellent spoken English is *a must*.- Freshers with good communication skills are encouraged to apply.- Experience in international BPO or telecalling will be a plus.- Comfortable working in *UK shifts* (Afternoon to Night).- Basic computer knowledge and typing skills required.*Perks & Benefits:*- Attractive Salary + Incentives.- Fixed Shifts (UK Timing).- Friendly and supportive work environment.- On-the-job training and growth opportunities.- Weekends Off (Depending on the process).- Convenient office location in *Kasba, Kolkata*.*How to Apply:*Interested candidates can share their resume at *prayoshidwitaya@gmail.com* or contact us directly at *9163460830* to schedule an interview.Job Types: Full-time, Permanent, FresherBenefits:Health insuranceProvident FundWork Location: In person
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  • 2 - 8 yrs
  • 9.0 Lac/Yr
  • Salt Lake Kolkata
Cold Calling Tele Marketing Tele Caller Telesales Executive Outbound Sales Outbound Calling Communication Skills Outbound Voice International Sales International Business Development Sales Development Representative Good Communication Skills ERP Sales Software Sales Software Solution Sales Technical Sales Appointment Setter Lead Generation Pre Sales Pipeline Management Inside Sales Technology Consultant Telecom Sales International BPO Voice Process Sales Techniques
- Identify and qualify leads: Responsible for researching and identifying potential leads through various channels such as cold calling, email campaigns, and networking events.- Build and maintain relationships with potential clients: Engage with leads to understand their needs and build rapport to convert them into qualified sales opportunities.- Conduct product demos and presentations: Showcase the company's products or services to prospective clients to demonstrate their value and benefits.- Collaborate with sales team: Work closely with the sales team to hand off qualified leads and provide necessary information to support the sales process.- Meet and exceed sales targets: Set and achieve sales goals to contribute to the overall growth and success of the business.- Excellent communication skills: Ability to effectively communicate with potential clients through various channels such as phone calls, emails, and in-person meetings.- Strong sales acumen: Demonstrated ability to understand customer needs, overcome objections, and close deals effectively.- Goal-oriented mindset: Motivated to achieve and exceed sales targets, with a focus on driving revenue and business growth.- Proven track record in sales: Previous experience in sales or lead generation, with a track record of meeting or exceeding sales targets.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Kolkata
Outbound Calls Sales Process Sales Lead Generation Telesales Good Communication Presentation Skills Convincing Power
Company- Globiva pvt Ltd Process Multiple (banking/e-commerce) HS/Graduate /Fresher /Exp all eligible Salary- (13000- 19000) inhand between depends on communication Good English/ Hindi required Work from office Interview Tomorrow 10AM Come with update CV and Aadhar xerox copy and top of the CV write - HR Kashinath 4th floor, P S Srijan tech park , kolkata sec - 5 Bus stop - RS Software If any Refference come with alsoThanks regards HR Kashinath 9679371862Globiva
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Hiring For Tele Caller (Female)

Manmoth Life Support OPC Pvt. Ltd.

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Kolkata
Tele Caller Tele Representative Microsoft Excel Motivating Skill Outbound Calling Inbound Domestic BPO
Urgently required Female Telecaller with good communication in Bengali, Hindi and English. No Target, but able to handle work pressure. Should be able to work in rotational day and shift. Work start from first week of January 2026.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kolkata
Customer Care Cons BPO Operations Domestic BPO BPO MS Excel Inbound Calls Outbound Calls
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering customer inquiries and resolving issues over the phone.2. Provide excellent customer service: Ensure that customers are satisfied with the resolution provided and maintain a positive interaction throughout the call.3. Document customer interactions: Record relevant information about each customer interaction accurately for future reference.4. Assist customers with product inquiries: Help customers with any questions they may have regarding the company's products or services.5. Collaborate with other team members: Work closely with your team to ensure a seamless customer experience and resolve any escalated issues efficiently.Required Skills and Expectations:- Strong communication skills: You should have excellent verbal communication skills and be able to convey information effectively.- Good problem-solving abilities: Ability to think on your feet and come up with solutions to customer issues promptly.- Basic computer skills: Proficiency in MS Excel and the ability to navigate through different software systems.- Patience and empathy: Display patience and empathy towards customers, even in challenging situations.- Ability to work in a fast-paced environment: Be able to multitask and handle a high volume of calls efficiently.
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Telecaller (Female)

Sakhil Home Interior

  • 2 - 6 yrs
  • 2.5 Lac/Yr
  • Salt Lake Kolkata
Telecalling International Telecaller Outbound Calling English BPO Call Center Cold Calling Inbound
Senior Telecaller( lead basis call to interior related customer interior details will provide)Good English speaking ,Hindi,bengalisalary 12000 - 21000, incentive will be AdditionalLocation : Kolkata/salt lake sector-V, RegionOnce you share your CV or Resume for review, we can process your application further.Best regards,Sakhil Aktar, ph no- 9874285192, gmail id - sakhilakhtar05@gmail.comBasic Home interiorRequre urgent basis
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  • 0 - 4 yrs
  • New Town Kolkata
Outbound Calling Voice Process
MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town
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