BPO Non Voice Process Job Vacancies in Pune

We are looking for a Chat Support Executive who will be responsible for assisting customers through online chat. This role requires effective communication and problem-solving skills to meet customer needs.**Key Responsibilities:**- **Respond to Customer Queries:** Quickly address questions and concerns raised by customers via chat, ensuring a timely response to enhance customer satisfaction.- **Provide Product Information:** Deliver accurate information about products, services, and company policies, helping customers make informed decisions.- **Resolve Issues:** Identify and troubleshoot customer problems, working diligently to find effective solutions and escalate issues when necessary.- **Maintain Chat Records:** Keep detailed records of chat interactions for future reference and to improve service quality.- **Collaborate with Team:** Work closely with other team members to share insights and improve the overall customer experience.**Required Skills and Expectations:**- Strong communication skills: Ability to convey information clearly and effectively in written form is crucial for this role.- Customer-centric attitude: A genuine desire to help customers and resolve their issues promptly is essential.- Basic computer skills: Familiarity with chat support systems and basic computer operations is necessary for conducting chat support efficiently.- Problem-solving abilities: Must be able to think quickly and creatively to resolve customer issues and improve their experience.- Team player: Willingness to collaborate with peers and contribute to a positive work environment is expected.

As a Customer Care Associate, you will play a vital role in providing excellent support to our customers. Your primary focus will be to assist customers with their inquiries, ensuring they have a positive experience. **Key Responsibilities:**- **Customer Support:** Respond to customer queries via phone, email, or chat, ensuring prompt and friendly assistance.- **Issue Resolution:** Identify and solve customer problems efficiently, guiding them through solutions to enhance their satisfaction.- **Product Knowledge:** Maintain up-to-date knowledge of the products and services to provide accurate information to customers.- **Feedback Collection:** Gather feedback from customers to help improve services and products, contributing to overall business growth.- **Record Keeping:** Accurately document customer interactions and follow-up actions in the database for future reference.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to engage effectively with customers.- **Problem-Solving Skills:** Must be able to think critically and resolve issues quickly, ensuring customer satisfaction.- **Attention to Detail:** Ability to pay close attention to customer needs and concerns, providing tailored support.- **Technical Proficiency:** Familiarity with computers and basic software applications is necessary for managing customer interactions effectively.- **Team Player:** You should be able to work well within a team and support colleagues when needed.Candidates should have completed their 12th grade and must be male. This is a full-time position and will be conducted from home. No prior experience is required, making it an excellent opportunity for freshers.

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off

Dear Candidate ,Give dynamic start to your career with VMS Group SECRET TECHNOLOGIES INDIA , we are looking for freshers and experienced candidates who want to make good career in IT or NON It field.Job Type: Full time.Eligibility criteria : Fresher /Experience 0-5 Year.Location : Pune. OR PAN INDIADesired Qualification - Any Bachelor degree Minimum BA ,B.Com - Commerce, B.E , B.Tech, M.Sc , M.C.A B.C.A ,Any Graduates, Post Graduates, can also apply. Should be comfortable to work any location of pune or Pan India.Your application for theTesting & DevelopmentBack Office / Data EntryTechnical Support, Non-Voice ProcessBDE (canadian, US, UK)-In HouseBusiness Development Executive, On FieldOperations/Customer Service , Customer Service (Web)BPO MNC and Domestic ( Hindi Marathi or Any local language)Accounts & Finance /Financial AnalystPosition stood out to us and we would like to invite you for a Face to face interview Telephone interview at our office to get to know you a bit better.You will meet with the MR. Prem Sir or Aishwarya Ma'am.The interview will last about 20 minutes and you'll have the chance to discuss the above position and learn more about our company. Please carry your updated resume at list Two CopiesDesired Candidate - Candidate should be Dynamic, Enterprising, Presentable with excellent communication and written skills.If candidate is interested please visit our office. Monday to Saturday 10 am to 5 pm bitwin anytime Meet- Prem Sir / Ms. Aishwarya Ma'am Interview Venue-building A -15th , city vista, foundation road, Kharadi, Pune, Maharashtra 411014We will take 2 rounds of an interview.-Contact No. 7066165593 Aishwarya Ma'am 7066147637 Prem Sir 1. HR Round and simple logic checking P.I round.2. Technical HR Final round by Senior HR Manager.Thanks & Regards SECRET TECHNOLOGIES INDIA VMS GROUP Placement / Contract Labour / Real EstateAddress -building A -15th , city vista, foundation road, Kharadi, Pune, Mahara

Looking for candidates with good communication skills for international chat and voice process

We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for engaging with potential and existing customers, providing information about our products and services, and assisting with inquiries and concerns. The role requires excellent communication skills, a persuasive attitude, and a commitment to customer satisfaction.

JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053

We are hiring for Voice and Non voice process for Pune locationany graduate can applyFreshers and experience can applyWe have also opening For Hr recruiters (WFH opportunity)

We are Looking for Bpo Executive. Bpo International,Non Voice Process,Chat Process, Backend Process, Customer Service Process,

[Immediate Joinners only]We are hiring for Voice/Non Voice ProcessLocation :- Pune, YerwadaQualification:- Under Graduate/GraduateExperience :- Experience candidate should have 1 Year experience in any fieldSalary :- 20736 Rs. (Incentive based on performance)Shift Timings:- 24*7Working Days :- 5 DaysCab Facility is also provided .Excellent Communication mandatory

Tellecaller Job Description: Interacting via various channels, such as live chat, emails, social media and direct callsModifying sales pitches in response to customer demandAcquiring and retaining contact information databasesPut forward suggestions in accordance with the requirements of the consumerEnsure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further actionTellecaller Skill Required :Strong communication abilitiesExceptional communication and the capacity to switch up speaking approachThe capacity to adjust to challenging circumstancesThe capacity to adjust to challenging circumstancesHaving a firm understanding of the products or services the business providesAbility to listen and solve problemsAbility to cope with rejection while remaining calmOutstanding capacity to manage conflicts and address grievances during negotiations

We are looking for 40 Bpo Non Voice Process Posts in Pune with deep knowledge in marati hindi English language and Required Educational Qualification is : Vocational Course, Post Graduate Diploma

Customer care executive for non voice process Good communication skills Candidates are required work from officeJob location is PuneFreshers can applyMinimum age 18 yearsGood incentives and growth

We are looking for 3 Back Office Executive Posts in pune,Computer Operator,Data Entry Operator,BPO Non Voice, with deep knowledge in Computer Operator,Data Entry Operator,BPO Non Voice and Required Educational Qualification is : Higher Secondary

(Urgent opening for 10th, 12thany under Graduation/Graduated)Dear Candidate,Requirement available in Computer Operator / Back OfficeQualification 10th/ 12th / Any Graduation / Any DiplomaFresher's are most welcomeAge must be 18 to 30.

We are hiring for Chat Process:-Good communication skill requiredBasic Computer Awareness must haveAge upto 30 YearsFull TimeSunday Fix OffFreshers WelcomeShould have good communication skillsExperienced candidates also applyRequired Candidate profileRequired Candidate profile* Good communication* Min 10th/12th Pass* Attractive incentive policy

Executive - Customer Care - Voice & Chat Process - Data Entry - BPO* Tech Support process Non Voice* Customer Support Online* Backend Executive Support* Should have good communication skills* 12th Pass & Any Graduate* No Sales Job

We are Hiring for Non Voice Process for Pune Locationany Graduate Can Applyfreshers and Experienced Can Apply

Candidate should be excellent in Non-Verbal communication.Good to have experience in chat supportCandidate should have good typing speedImmediate joiners onlyFreshers and experienced candidates can applyGraduates & Undergraduates can also apply

We have Opening for Data Entry OperatorVerify data and correct database.Review and verify the entries.Communication skills-oral and written.Qualification: 12th PassSalary: 15k to 30k (plus Incentives)Role

Great Opportunity For You To Work With India's Leading BPO / DATA ENTRY BACK OFFICEMNC* Fresher And Experience Candidate Apply* Both Day /Night Shift* Cab facality + 1 Time Mea* Salary - 15K to 30K + incentives

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

2022 Graduate can also applyAn Urgent Requirement For Graduates andUnder Graduates for Data EntryRequired Age 18 to 30 YearsFull Time and Part TimeSunday Fix offFreshers WelcomeEasy Selection Process

Immediate Openings For Freshers BPO Non-voice ProcessBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 25k - 45kShift - Day & Rotational5 Days Working

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.

Tele caller Sales Executive is responsible for reaching out to prospective and existing customers via phone calls to sell products, promote services, and enhance customer relationships. This role requires excellent communication skills, a persuasive demeanor, and the ability to work in a fast-paced environment to meet sales targets.

Telecallers have to initiate a telephonic connection with existing and potential clients to generate sales. They are ideally excellent at verbal communication and passionate about customer service. Job profiles may vary, but they typically have to take up inbound marketing calls and provide outstanding customer support.Telecaller Role and ResponsibilityKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behavior of the other.Keep record of every customer interaction and sales activities.Telecaller RequirementsGraduation or equivalentPriorly experience working as a telecaller or in a similar roleHaving done a sales-related training programKnowledgeable with computersHaving exposure to cultural norms and diverse viewpointsAbility to change the communication style on unusual eventsExcellent interpersonal, research, and record-keeping skillsHaving the capability to receive critics without internalizing themThanks and Regards Poonam

Role:- Customer care executive for International BPO, voice processWork experience:- Freshers can apply ( 0 - 3 yrs )Shift:- UK shift timingsRequirements:- Good communication skills in English languagePick up and drop facility providedJob location Magarpatta Pune

A chat support job involves responding to customer inquiries via chat, resolving issues, and providing product information. Key responsibilities include greeting customers, assessing their queries, providing solutions, and documenting interactions. The role requires excellent communication skills, problem-solving abilities, and patience to handle frustrated customers. Chat support agents utilize specific software and platforms to manage chats and access customer information, aiming to meet performance metrics like response time and customer satisfaction.