Call Center Job Vacancies in Kolkata

We are seeking a friendly and motivated Telecaller to join our team in Kolkata. This is a full-time position ideal for freshers or those with up to two years of experience. The role involves making calls to potential clients, promoting our services, and addressing inquiries.Key Responsibilities:1. **Making Outbound Calls**: You will reach out to potential customers to provide information about our products and services, aiming to generate interest.2. **Building Customer Relationships**: Establish rapport with customers during calls to create a positive experience and encourage them to engage with our offerings.3. **Maintaining Records**: Keep accurate records of calls made, customer interactions, and follow-up actions, ensuring effective communication within the team.4. **Handling Inquiries**: Address customer queries and concerns promptly, providing clear and helpful information to assist them in making decisions.5. **Achieving Targets**: Work towards meeting daily and monthly call targets, contributing to the organization

We are looking for a female Telecaller to join our team in Kolkata. This full-time position is suitable for candidates with little or no experience. Your main role will involve communicating with customers over the phone to provide information and support.Key Responsibilities:1. **Customer Outreach**: Make calls to potential clients to inform them about our products and services, ensuring you understand their needs and address their questions.2. **Data Management**: Maintain accurate records of calls made and gather feedback from clients to help improve our offerings.3. **Follow-Up Calls**: Reach out to previous customers to encourage repeat business, build relationships, and gather insights on their experiences.4. **Sales Support**: Assist the sales team by providing leads and information about customer interests, helping to drive new business.5. **Problem Solving**: Address any customer inquiries or complaints professionally and provide suitable solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi or Bengali. A pleasant phone manner is essential, as you will represent the company to customers. Basic computer skills are necessary for data entry and call tracking. Being a quick learner and having the ability to work in a team is important. Reliability and a positive attitude towards work are also essential for success in this role.

Job Role of Back Office AssistantThe role mainly involves:Data entry and record maintenanceDocumentation verificationBanking operations supportMIS and report preparationCustomer file managementCoordination with branch and operations teamMain ResponsibilitiesDocumentation WorkVerify customer documentsMaintain account opening forms and loan filesUpdate KYC recordsScan and upload documents into the systemData Entry & Record KeepingEnter customer and transaction detailsMaintain databases and Excel sheetsUpdate daily operational reportsBanking Operations SupportAssist in account opening processSupport cheque processing and transaction recordsHandle back-end banking activitiesCustomer Support (Limited)Resolve basic customer queriesCoordinate with customers for pending documentsFollow up for verification or approval processMIS & ReportingPrepare daily/monthly reportsMaintain operational records for audit purposesCoordination WorkCoordinate with sales team, branch staff, and managersSupport finance and compliance departmentsSkills RequiredBasic computer knowledgeMS Excel and MS OfficeGood typing speedCommunication skillsAttention to detailDocumentation handling abilityEligibility CriteriaUsually required:Any GraduateFreshers can applyBasic English communicationComputer knowledge preferredSalary Range (India)

We are looking for a dedicated Tele Caller to join our team in Kolkata. This full-time position is perfect for freshers and requires a passion for communication and strong interpersonal skills.Key Responsibilities:1. **Making Calls**: You will reach out to potential customers via telephone to present our products and services. Building rapport with clients over the phone is important.2. **Customer Engagement**: Engaging with customers effectively to understand their needs and answer any questions they may have. Your ability to listen and respond will help in generating interest.3. **Data Entry**: You will maintain accurate records of calls made and outcomes achieved. Documentation is crucial for tracking progress and follow-ups.4. **Feedback Collection**: Gathering feedback from customers to improve service quality. Your input will contribute to refining our offerings.5. **Team Collaboration**: Working closely with team members to share insights and strategies that can enhance our outreach efforts. Collaboration is key to our success.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess excellent verbal communication skills. A confident and friendly demeanor will help in building positive customer relationships. Basic computer knowledge is necessary for data entry tasks, while a proactive attitude in problem-solving will be highly valued. We are looking for a female candidate who is eager to learn and grow in a supportive work environment.

A Cargo Supervisor oversees the loading, unloading, and storage of cargo, ensuring efficient operations and adherence to safety regulations. They also manage staff, monitor cargo services, and maintain the security of cargo. Key Responsibilities:Supervision and Coordination:Overseeing and coordinating the activities of ground crew in loading, unloading, securing, and staging cargo. Safety and Security:Ensuring all cargo handling procedures adhere to safety and security protocols. Documentation and Record Keeping:Maintaining accurate records of cargo shipments and ensuring compliance with relevant regulations. Load Planning and Weight Calculation:Calculating accurate load weights and determining cargo orientation for optimal aircraft balance. Inventory Management:Managing inventory levels and ensuring timely flow of products. Team Management:Leading and motivating a team of cargo handlers, addressing any issues or concerns, and providing training. Communication and Collaboration:Communicating effectively with internal and external stakeholders, including customers, suppliers, and other departments. Troubleshooting and Problem-Solving:Addressing logistical issues and finding solutions to ensure smooth operations. Compliance:Ensuring compliance with all legal requirements and industry standards. Continuous Improvement:Reviewing and analyzing current processes to identify areas for improvement and implement changes.

Tensoten ServicesOpening For Airport ground Staff - FreshersTensoten Services Kolkata, West Bengal via Career Page2 days agoFulltimeNo Degree MentionedApply on Career PageApply on Placement IndiaApply on JoobleApply on Recruit.netJob descriptionOpening for Ground Staff for Leading Airlines @ IGI Kolkata Airport ( Male and female)If you are a Complete Fresher do not have any Airport Experience or Not done any Aviation CourseThen company will offer you OJT Online or Offline Batch and after OJT Starting Salary will be 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + UniformJob Location after Training will be at Kolkata AirportJob Resp...Report this listingCConfidentialMultiple CSA openings in IndiGo Airlines for Airport Ground Staff TeamConfidential Kolkata, West Bengal via OLX India1 day agoFulltimeApply on OLX IndiaJob descriptionJoin a team that thrives on energy and commitment IndiGo Airlines, hiring across India! If you are a dynamic individual with a passion for the aviation industry and a proven ability to deliver excellent customer service in a fast-paced setting, we have a range of exciting opportunities waiting for you.Job Openings:Ground Staff: 33,500 to 88,500Cabin Crew: 48,500 to 1,45,500Inflight Services: 33,500 to 68,500Officer/Executive AO & CS: 36,500 to 48,500Officer/Executive Security Staff: 28,500 to 48,500Computer Operator: 33,500 to 68,500Luggage Counter Executive: 33,500 to 58,500Floor Manager: 42,500 to 88,500Driver: 28,500 to 48,500Loader: 28,500 to 48,500Helper: 28,500 to 48,500Electrician: 33,500 to 58,500Requirements:Qualifications: 8th, 10th, 12th, Diploma, ITI, Graduation & Post GraduationAge Limit: 18 to 55 yearsCandidates should not have any visible tattoosCandidates must be flexible in working rotational shiftsValid Documents (as per requirements)For experienced candidates, previous employment letters/experience certificates and an AEP surrender copy are mandatory for Aviation experienceFacilities Provided:CabMealAccommodationProvident FundMedicalInsuranceESI FacilityOvertimeResponsibilities:Provide the highest standard of service to our customers.Ensure consistent delivery of the highest service standards.Application Details:Freshers and experienced candidates can apply.Both male and female candidates are eligible.Job location: All over India, nearest to your district.Want to know more about the team dynamics and work culture within IndiGo? Reach out to our HR professionals for an insightful conversation.