Call Center Job Vacancies in Kolkata

1. Make outbound calls to potential and existing clients.2. Explain company's IT/software services to clients.3. Generate leads through telephonic communication.4. Follow up with interested clients and maintain regular communication.5. Understand client requirements and coordinate with the sales team.6. Maintain proper records of calls, leads and follow-ups.7. Achieve assigned sales and follow-up goals.

Greetings from V3 Outsourcing Solutions Pvt Ltd!!!!!We are Hiring URGENTLY !!!!!Requirements:Any Under Graduate or Graduate can applyGood command of the English languageExcellent communication skills, both verbal and writtenWorking Days : Monday to Friday Alternate Saturdays Half DaySundays fixed offAustralia shift : 5.30 am to 2.30 pm with pick up facilityUK shift : 3 pm to 12 am with drop facilityLocation : Salt Lake Sector V,KolkataSalary best in the industryPF / ESIC AvailableOne Time Meal AvailableIf you are interested, kindly call 8777486901 / 9875609042 for furtherdetails.Regards,Radhika Bhatia.HR Executive.

We are looking for a dedicated Tele Counselor to join our team in Kolkata. The ideal candidate should have a passion for helping others and possess strong communication skills.Key Responsibilities:1. Counseling Calls: You will conduct outbound and inbound calls to provide guidance and information to potential clients regarding our services.2. Follow-Up: Maintain regular communication with leads to ensure they have the necessary information and support in their decision-making process.3. Data Management: Accurately enter and update client information in our database to track interactions and follow-up activities.4. Building Rapport: You will work to establish a strong connection with clients, understanding their needs and providing personalized solutions.5. Team Collaboration: Collaborate with other team members to share insights and improve counseling strategies.Required Skills and Expectations:Candidates should have at least completed their 12th grade and possess excellent communication skills in English and Hindi. A friendly demeanor and a willingness to learn and adapt are essential. Candidates should also be comfortable working from the office and be open to feedback. A proactive attitude and the ability to handle multiple calls efficiently will be important for success in this role. We welcome individuals with 0 to 2 years of experience, making this an ideal opportunity for freshers looking to start their careers in counseling.

We are seeking an enthusiastic and result-oriented Business Development Executive to join our team in Barasat, Kolkata. This full-time position is ideal for individuals looking to explore new business opportunities in the banking and insurance sectors.Key responsibilities include identifying and pursuing new business opportunities, building and maintaining relationships with clients, and collaborating with team members to develop effective strategies for market growth. The executive will also be responsible for conducting market research to understand trends and needs, preparing reports on business performance, and coordinating with various departments to ensure client satisfaction.The ideal candidate should have a minimum of a 12th-grade education and possess strong communication and interpersonal skills. A proactive approach to problem-solving and the ability to work independently are essential. Familiarity with basic computer software and proficiency in using mobile devices for business communication is also required. Fieldwork may be a part of the position, which could involve travel and the need for a valid driving license. The working schedule will typically entail standard office hours, with potential for additional hours depending on business needs. Join us to make a significant impact in the dynamic landscape of banking and insurance.

Telecaller - Kotak Mahindra Life Insurance* Make outbound calls to prospective candidates and explain available career opportunities.* Coordinate candidate screening, interviews, and follow-ups.* Maintain candidate details and ensure regular communication throughout the recruitment process.* Support the team in candidate engagement and team development activities.

We are looking for a motivated Telecaller Executive to join our team in Kolkata. This full-time work-from-home position is ideal for freshers who have completed their 10th grade and are passionate about engaging with customers over the phone.Key Responsibilities:1. Customer Calling: Reach out to potential customers through outbound calls, following up on leads, and providing information about our products or services.2. Communication: Clearly explain features and benefits to customers, answering any questions they may have to ensure they understand the offerings.3. Data Entry: Maintain accurate records of calls and customer interactions in our system to help track follow-ups and customer feedback.4. Meeting Targets: Strive to meet monthly call and sales targets by actively engaging customers and promoting our services effectively.5. Feedback Collection: Gather customer feedback on products and services to share with the team and contribute to improvements.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and a friendly telephone manner. Being comfortable with making multiple calls each day and handling customer inquiries is important. Candidates should be detail-oriented, as maintaining accurate records is essential. A positive attitude, willingness to learn, and the ability to adapt to different customer needs will make you successful in this role. Additionally, basic computer skills are necessary for data entry and record-keeping. Freshers are encouraged to apply.

Responsibilities:Make outbound calls to prospective customersExplain property/plot details to interested buyersFollow up with leads and maintain customer recordsSchedule site visits and support the sales teamWe're Looking For:Good communication skillsConfident & positive attitudeBasic computer knowledgeSales/telecalling experience is an advantage

We are looking for a Business Development Executive (BDE) to join our team and help us generate new business opportunities for our IT services.The candidate will be responsible for identifying potential clients, contacting them, understanding their business requirements, presenting our services, and converting qualified leads into projects.ResponsibilitiesIdentify and research potential business clients.Generate leads through cold calling, LinkedIn, email, online research, and other channels.Contact decision-makers and introduce our IT services.Understand client requirements and communicate them to the relevant team.Pitch website development, mobile application development, software development, UI/UX and other digital solutions.Follow up regularly with prospects and maintain the sales pipeline.Convert potential opportunities into projects.Maintain professional relationships with prospective and existing clients.Achieve assigned business development and sales targets.RequirementsGraduate in any stream.0-3 years of experience in Business Development, B2B Sales, IT Sales, or a similar role.Freshers can apply if they have good communication skills and are interested in sales.Good verbal communication skills in English and Hindi. Bengali is an advantage.Comfortable with calling and communicating with new clients.Confident, proactive, target-oriented, and willing to learn.Ability to independently search for and approach potential clients.Basic knowledge of computers, internet research, LinkedIn, and email

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

We are seeking a dedicated and compassionate Tele Counselor based in Kolkata. The ideal candidate will have strong communication skills and a passion for helping others. This role is full-time and requires a commitment to supporting individuals through various challenges.Key Responsibilities:1. Counseling Calls: Conduct telephonic counseling sessions with clients, providing guidance and support while maintaining confidentiality.2. Assess Client Needs: Identify the specific needs and concerns of clients through effective questioning and active listening.3. Provide Information: Share relevant information about services, programs, and resources available to assist clients in their journey.4. Follow-Up: Maintain regular follow-up with clients to track their progress and provide ongoing support as needed.5. Documentation: Keep accurate records of client interactions and progress, ensuring all information is updated in the system.Required Skills and Expectations:Candidates must possess a graduate degree and 2-5 years of relevant experience, preferably in a counseling or support role. Excellent verbal communication and interpersonal skills are essential, along with the ability to empathize with clients. A proactive approach to problem-solving and attention to detail is important. The individual should also be comfortable working in an office environment and collaborating with a diverse team. Professionalism and a strong commitment to client well-being are crucial for success in this position.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

We are looking for a dedicated female Telecaller with 1 to 3 years of experience to join our team in Kolkata. The ideal candidate will have a graduate degree, excellent communication skills, and a positive attitude.Key Responsibilities: - Calling Potential Clients: Reach out to potential customers to inform them about our products and services, leading to increased sales opportunities. - Handling Inquiries: Address customer queries promptly and professionally, ensuring an exceptional experience with the company. - Updating Records: Maintain accurate records of customer interactions in the database, helping the team track leads and follow-up tasks. - Achieving Targets: Work towards achieving daily and monthly calling targets, demonstrating commitment to driving results for the company. - Feedback Collection: Gather customer feedback and suggestions, providing insights to improve our services and tailor offers to client needs. Required Skills and Expectations: Candidates must possess strong verbal communication skills, enabling them to engage effectively with clients. They should have a pleasing personality, be able to handle rejection with resilience, and stay motivated in a dynamic work environment. Proficiency in basic computer skills is necessary for data entry and record-keeping. A passion for sales and customer service will help in fostering positive relationships with clients, ultimately contributing to the success of the team.Share CV's at- Hr.executive@meadowkart.com

Job Summary:A Sales Executive is responsible for driving company sales by sourcing new clients and maintaining relationships with existing clients. The role involves understanding customer needs, presenting appropriate solutions, and negotiating terms to close sales successfully.Key Responsibilities:- Identify and generate new business opportunities through various channels.- Develop and maintain strong relationships with existing and potential clients.- Conduct market research to identify selling possibilities and evaluate customer needs.- Prepare and deliver presentations on products/services.- Create frequent reviews and reports with sales and financial data.- Participate in trade shows, conferences, and other marketing events.- Negotiate and close deals, ensuring all sales targets and KPIs are met.- Provide after-sales support and maintain customer satisfaction.- Collaborate with team members and other departments to ensure sales objectives are achieved.Qualifications:- Bachelor's degree in Business Administration, Marketing, or a related field.- Proven experience as a Sales Executive or relevant role.- Proficiency in English; knowledge of additional languages is a plus.- Excellent knowledge of MS Office and CRM software.- Strong communication, negotiation, and interpersonal skills.- Self-motivated with a results-driven approach.- Aptitude in delivering attractive presentations.Work Environment:- Office-based with occasional travel to client sites.- Dynamic and fast-paced environment.Compensation:- Competitive salary with commission-based incentives.Please WhatsApp your CV to 8981691446.Work Location: Hybrid remote in Kolkata, West Bengal

We are looking for a dedicated Telesales Executive to join our team in Bidhannagar. The ideal candidate should have 1 to 7 years of experience and at least completed their 12th grade.Key Responsibilities:- Outbound Calling: Make calls to potential customers to introduce and sell products or services. Your goal is to engage them and persuade them to consider our offerings.- Lead Generation: Identify and qualify potential leads through research and outreach. You will help grow our customer base by finding new business opportunities.- Customer Follow-Up: Reach out to previous leads or inquiries to follow up on their interest. Maintaining relationships is key to converting leads into sales.- Product Knowledge: Stay informed about our products and services. Understanding the features and benefits will allow you to confidently address customer questions and objections.- Sales Reporting: Keep track of sales activities and report progress regularly. Keeping accurate records helps in evaluating performance and strategizing future efforts.Required Skills and Expectations:The candidate should possess excellent communication skills to convey information clearly and effectively. Strong persuasion and negotiation abilities are essential to close sales successfully. Must be comfortable working in a target-driven environment and be self-motivated. A basic understanding of sales principles and customer service is important for success in this role. The individual must also have good listening skills and be adaptable to different customer personalities. Proficiency in using computers and CRM software will be beneficial.

We are looking for a motivated and enthusiastic Sales Executive to join our team in Garia, Kolkata. This entry-level position is ideal for fresh graduates seeking to start their careers in sales.Key Responsibilities:1. Customer Engagement: Interact with potential customers, understand their needs, and provide information about our products and services to help guide their purchasing decisions.2. Sales Support: Assist in preparing sales presentations and proposals, ensuring they are tailored to the needs of each client and effectively highlight the benefits of our offerings.3. Lead Generation: Identify and cultivate new leads through networking, social media, and other channels, contributing to the overall growth of the sales pipeline.4. Follow-up: Conduct follow-up calls and email correspondence with leads to nurture relationships and convert prospects into customers.5. Sales Reporting: Maintain accurate records of sales activities, customer interactions, and deal progress in our database, providing insights for future sales strategies.Required Skills and Expectations:The ideal candidate should be a dynamic female graduate with strong communication skills and a passion for sales. You must be enthusiastic about engaging with customers and possess the ability to listen actively. A positive attitude, a willingness to learn, and the ability to work collaboratively in a team environment are essential. Proficiency in basic computer applications will aid in managing sales tasks effectively. Being organized and detail-oriented will help you excel in this role.

Main Tasks Call leads from the company database.Schedule and fix property site visits. Follow up regularly with potential clients.Log all client details in the CRM system.Pass hot leads to the field sales team.

We are hiring candidates for a tele caller job in Kolkata with a fixed salary and no target pressure. If you are looking for reliable jobs in kolkata with immediate joining, apply today.

As a Tele Counselor, you will play a crucial role in guiding potential students through their educational choices. You will be responsible for providing information and support to individuals interested in various academic programs.- Conduct Calls: Make outbound calls to prospective students, explaining available courses, admission procedures, and scholarship options, ensuring they have all the necessary information to make informed decisions.- Answer Inquiries: Respond to incoming queries from students via phone or email, addressing their concerns about programs and helping them understand the benefits and features of courses offered.- Build Relationships: Establish rapport with students by actively listening to their needs and providing personalized guidance, which helps in fostering trust and encouraging them to enroll.- Maintain Records: Document all interactions with students in the database accurately, ensuring that follow-ups are organized and timely to support the admissions process.- Collaborate with Team: Work closely with the admissions team and other departments to ensure a smooth information flow and to help coordinate special events, webinars, or informational sessions.To excel in this role, candidates should possess:- Strong communication skills to effectively convey information and engage with diverse audiences.- A proactive attitude and willingness to learn about various educational programs.- Excellent listening skills to understand student needs and provide tailored advice.- Basic computer skills for maintaining records and using customer relationship management (CRM) systems.- A positive and enthusiastic approach to customer service, with the ability to handle inquiries patiently. This position suits individuals who are passionate about education and are eager to help others succeed through informed choices.

We are hiring 30 enthusiastic individuals to join our team as Call Center Representatives. In this role, you will call Airtel prepaid customers to help them with their mobile recharges. Both men and women aged between 20 to 30 years can apply. Please note, we are seeking candidates who are not Bengali and can speak Hindi fluently.Key Responsibilities:Call Airtel prepaid customers to assist with mobile recharges.Explain different recharge plans to customers.Answer any questions customers have about recharges.Keep records of calls and ensure customers are satisfied.Salary & Benefits:Monthly salary up to rs.10,000/-Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).Work Details:Work Hours: 10:00 AM to 7:00 PMLocation: Gariahat, Kolkata.Call : 7596958886Qualifications & Skills:Completed Higher Secondary (HS) or hold a Graduate degree.Must speak Hindi fluently.Basic knowledge of mobile recharge services is a plus.Energetic, polite, and focused on helping customers.If you meet these requirements and are interested in this opportunity, we encourage you to apply.

Job role :Need to coordinate with the business owners and customers of JD over the call Making Appointments for field executives every day Tech Savvy Passion towards Sales Sound knowledge in Presentation / Negotiation / Selling skills Confident and Good in objection handling Excellent Grooming with knowledge of Business etiquette.Salary : 21,000/- pm ( For 1st Three months there will be deduction of 20% in salary as retention bonus , CTC 1st three months will be 16,800/- and from 5th Month 21,000/- + retention bonus (Rs. 12,600).

MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town

MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town

Greetings from V3 Outsourcing Solutions Pvt Ltd!!!!!We are Hiring URGENTLY !!!!!Requirements: Telesales RepresentativeAny Under Graduate or Graduate can applyGood command of the English languageExcellent communication skills, both verbal and writtenWorking Days : Monday to Friday Alternate Saturdays Half DaySundays fixed offAustralia shift : 5.30 am to 2.30 pm with pick up facilityUK shift : 3 pm to 12 am with drop facilityLocation : Salt Lake Sector V,KolkataSalary best in the industryPF / ESIC AvailableIf you are interested, kindly call 8777486901 / 9875609042 for furtherdetails.Regards,Radhika Bhatia.HR Executive.