Call Center Job Vacancies in Kolkata

Job Description:1.Counsel students and parents regarding admission processes and course options (India & Abroad).2.Handle inbound and outbound calls, follow-ups, and lead conversions.3.Provide accurate information about colleges, eligibility, and documentation.4.Maintain and update student records in CRM.5.Achieve monthly admission targets and support team goals.Requirements:- Good communication and convincing skills.- Basic knowledge of MS Office and CRM tools.- Ability to handle pressure and meet deadlines.- Prior experience in education counselling/sales is a plus.

We are looking for a motivated Field Marketing Executive to join our team in Kolkata, India. This role requires a dynamic individual who can effectively promote our brand and engage with customers in a variety of settings.bikr is mandatory Key responsibilities include:1. **Market Research**: Conduct research to identify potential customers and assess market trends. This helps in understanding customer needs and preferences.2. **Promotional Activities**: Plan and execute marketing campaigns and events to promote our products. You will directly engage with customers to increase brand awareness and drive sales.3. **Customer Relationship Management**: Build and maintain strong relationships with clients. This includes addressing customer inquiries and gathering feedback to enhance customer satisfaction.4. **Reporting**: Collect and report data on sales and customer interactions. This information will be used to evaluate the effectiveness of marketing strategies and to make informed business decisions.To succeed in this role, candidates should have a minimum of 1 year and a maximum of 4 years of experience in field marketing. A 12th-grade education is required. Candidates must be male due to team requirements. Strong communication and interpersonal skills are essential, as is the ability to work independently and as part of a team. Candidates should possess a positive attitude and be adaptable to changing environments. A proactive approach to problem-solving and a passion for marketing will be key to achieving success in this position.

Solve LegalX Private Limited is looking for enthusiastic and result-driven Inhouse Tele SalesExecutives to drive business growth by generating leads, engaging prospective clients, andconverting opportunities into successful sales.Key Responsibilities- Make outbound calls to prospective customers.- Explain company services and generate qualified leads.- Convert leads into customers and achieve monthly targets.- Build and maintain strong customer relationships.- Follow up with leads and ensure timely closure.- Maintain records and update CRM regularly.- Coordinate with internal teams for smooth onboarding.

Job Title: Inside Tele Sales ExecutiveCompany: Solve LegalX Private LimitedLocation: Tagore Park, Kolkata - 700039Experience: 1-4 YearsOpen Positions: 3-4

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with assistance. Your primary responsibility will be to handle calls, address customer inquiries, and promote the companys services. **Key Responsibilities:**- **Customer Interaction:** Engage with customers through inbound and outbound calls to address their queries and provide necessary support, ensuring a positive customer experience.- **Product Promotion:** Inform customers about products and services, highlighting features and benefits to encourage interest and potential sales.- **Data Management:** Accurately log call details and customer information into the system. This helps in tracking customer interactions and improving service quality.- **Problem Resolution:** Assist customers in resolving any issues they may have with services or products, aiming for quick and satisfactory solutions.- **Feedback Collection:** Gather customer feedback during calls to understand their needs better and report this information internally to enhance service offerings.To excel in this role, you should possess strong communication skills, both verbal and written, to effectively convey information. Good listening skills are necessary to understand customer concerns accurately. Basic knowledge of computer systems and data entry is expected, along with a willingness to learn. You should be able to work efficiently under pressure and should be goal-oriented with a positive attitude. Being a 12th pass is the minimum educational qualification required, and prior experience, though helpful, is not mandatory.

The BPO Telecaller position involves reaching out to customers and providing them with information about our products and services. You will play a crucial role in our customer service team, helping to improve client satisfaction.**Key Responsibilities:**- **Make Outbound Calls:** You will contact potential customers to share information about offerings, addressing inquiries and concerns.- **Provide Customer Support:** Assist customers with their questions, ensuring they receive accurate and timely information to enhance their experience.- **Maintain Records:** Keep detailed records of customer interactions and necessary feedback, helping to track communication and improve service quality.- **Achieve Targets:** Work towards achieving daily and monthly call targets, contributing to the overall success of the team and organization.- **Follow-Up Calls:** Engage with customers who have previously shown interest, ensuring they have the necessary support to make informed decisions.Required skills and expectations include:- **Communication Skills:** Strong verbal skills are essential for effectively engaging with customers and providing clear information.- **Problem-Solving Abilities:** You should be able to think critically and resolve customer issues quickly and efficiently.- **Time Management:** The ability to manage your time effectively is vital, as you'll need to balance calls and maintain records promptly.- **Basic Computer Skills:** Familiarity with computers and phone systems is necessary for logging customer data and navigating software.- **Team Player:** Collaboration with team members is important, so being a positive and cooperative colleague will enhance overall team performance. This job is suitable for individuals with 0 to 5 years of experience and a minimum education of 12th pass, with the flexibility to work from home.

We are seeking a Sales Consultant to join our team in Kolkata. This part-time position allows you to work from home, making it perfect for individuals looking for flexibility in their work hours. Whether you have just graduated or have some experience, this role is ideal for you.Key Responsibilities:1. **Engage with Customers**: Reach out to potential customers through phone or online methods. Create a positive experience by answering questions and providing engaging information about our products.2. **Identify Customer Needs**: Listen carefully to customers to understand their requirements. This insight helps you suggest the right products that best meet their needs.3. **Close Sales**: Use effective sales techniques to persuade customers to make a purchase. Aim to meet or exceed monthly sales targets to contribute to team success.4. **Maintain Customer Records**: Keep detailed and organized records of customer interactions. This ensures follow-ups are timely and the sales process is smooth.5. **Feedback and Improvement**: Gather feedback from customers about their experiences and share it with the team. This information will help improve our sales strategies and product offerings.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to connect with customers effectively. A positive attitude and enthusiasm for sales are essential. Basic computer literacy and familiarity with online communication tools are necessary for this remote role. You should be self-motivated and capable of managing your time efficiently to achieve sales goals.

We are seeking a motivated Sales Marketing Executive to join our team in Kolkata. This entry-level position is ideal for individuals looking to start their career in sales and marketing.Key Responsibilities:- **Client Interaction**: Communicate with clients to understand their needs and offer suitable products or services.- **Market Research**: Conduct research to identify potential customers and market trends, helping the company remain competitive.- **Sales Promotion**: Assist in developing promotional strategies to enhance sales and drive business growth.- **Data Management**: Maintain accurate records of client interactions and sales data for reporting purposes.- **Collaboration**: Work closely with the marketing team to align sales strategies with marketing campaigns.Required Skills and Expectations:We expect candidates to have effective communication skills to engage with clients confidently. Strong organizational skills are essential to manage multiple tasks efficiently. A basic understanding of sales and marketing principles will be an advantage, although not mandatory. Candidates should be proactive, eager to learn, and capable of working well in a team environment. A positive attitude and a willingness to take initiative will help individuals succeed in this role. As this position is office-based, reliability and punctuality are crucial for maintaining a professional work atmosphere.

About the CompanyPaisa 108 Pvt. Ltd. is a fast-growing fintech company focused onsimplifying financial access and empowering users with seamless digitalsolutions. We are building a customer-first platform and looking forenthusiastic individuals to join our onboarding team.Job SummaryAs an Onboarding Telecaller, you will be responsible for connecting withnew users/leads, guiding them through the onboarding process, and ensuringa smooth and successful activation on our platform.

Job Responsibilities:Customer handling and supportAccount opening assistanceDocumentation verificationBackend banking workLoan & card information support

We are seeking a passionate Sales Advisor to join our team in Kolkata. This full-time role is ideal for graduates with 0-6 years of experience who are eager to learn and contribute to sales success. As a Sales Advisor, your main tasks will include:1. **Customer Engagement**: You will interact with customers to understand their needs and recommend suitable products or services, building strong relationships through effective communication.2. **Sales Achievements**: You will work towards achieving sales targets, utilizing your knowledge of our offerings to persuade customers and close sales effectively.3. **Market Research**: You will monitor market trends and competitor activities, sharing insights with the team to stay ahead in the sales game and identify new opportunities.4. **Product Knowledge**: You will continuously learn about our products and services to provide accurate information and answers to customer inquiries, enhancing customer satisfaction.5. **Record Keeping**: You will maintain accurate sales records and report on your progress, helping us track performance and refine strategies.Candidates must possess strong communication and interpersonal skills. A proactive attitude and the ability to work as part of a team are crucial. You should also be comfortable working in an office environment and should be driven by a desire to meet sales goals while providing excellent customer service.

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

Job Description: Customer Care Executive (CSE)Company: Bharti AXA Life InsuranceLocation: Bharti AXA Insurance Limited, Arihant Building,1st floor, 53A, Mirza Ghalib St, Esplanade, Park Street, Position: Customer Care Executive (CSE)Employment Type: Full-TimeShift Timing: 10:30 AM

Make outbound calls to potential clients. Explain financial products/services. Generate leads and convert into sales. Maintain client relationship and follow-ups. Confident & target-oriented personality

Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach

Job Description:1.Counsel students and parents regarding admission processes and course options (India & Abroad).2.Handle inbound and outbound calls, follow-ups, and lead conversions.3.Provide accurate information about colleges, eligibility, and documentation.4.Maintain and update student records in CRM.5.Achieve monthly admission targets and support team goals.Requirements:- Good communication and convincing skills.- Basic knowledge of MS Office and CRM tools.- Ability to handle pressure and meet deadlines.- Prior experience in education counselling/sales is a plus