Call Center Job Vacancies in Kolkata

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

We are seeking a dedicated and compassionate Tele Counselor based in Kolkata. The ideal candidate will have strong communication skills and a passion for helping others. This role is full-time and requires a commitment to supporting individuals through various challenges.Key Responsibilities:1. Counseling Calls: Conduct telephonic counseling sessions with clients, providing guidance and support while maintaining confidentiality.2. Assess Client Needs: Identify the specific needs and concerns of clients through effective questioning and active listening.3. Provide Information: Share relevant information about services, programs, and resources available to assist clients in their journey.4. Follow-Up: Maintain regular follow-up with clients to track their progress and provide ongoing support as needed.5. Documentation: Keep accurate records of client interactions and progress, ensuring all information is updated in the system.Required Skills and Expectations:Candidates must possess a graduate degree and 2-5 years of relevant experience, preferably in a counseling or support role. Excellent verbal communication and interpersonal skills are essential, along with the ability to empathize with clients. A proactive approach to problem-solving and attention to detail is important. The individual should also be comfortable working in an office environment and collaborating with a diverse team. Professionalism and a strong commitment to client well-being are crucial for success in this position.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer queries and provide accurate information.Generate and qualify leads through telecalling.Follow up with customers and prospects regularly.Maintain records of calls, leads, and customer interactions.Achieve daily/weekly/monthly calling and lead-generation targets.Coordinate with the sales team for lead conversion.Handle customer concerns professionally and escalate issues when required.Required SkillsExcellent verbal communication and interpersonal skills.Good Hindi and English communication; additional local language is a plus.Basic knowledge of MS Excel and computer applications.Good convincing and negotiation skills.Positive attitude and customer-oriented approach.Ability to work under targets and deadlines.

We are looking for a dedicated female Telecaller with 1 to 3 years of experience to join our team in Kolkata. The ideal candidate will have a graduate degree, excellent communication skills, and a positive attitude.Key Responsibilities: - Calling Potential Clients: Reach out to potential customers to inform them about our products and services, leading to increased sales opportunities. - Handling Inquiries: Address customer queries promptly and professionally, ensuring an exceptional experience with the company. - Updating Records: Maintain accurate records of customer interactions in the database, helping the team track leads and follow-up tasks. - Achieving Targets: Work towards achieving daily and monthly calling targets, demonstrating commitment to driving results for the company. - Feedback Collection: Gather customer feedback and suggestions, providing insights to improve our services and tailor offers to client needs. Required Skills and Expectations: Candidates must possess strong verbal communication skills, enabling them to engage effectively with clients. They should have a pleasing personality, be able to handle rejection with resilience, and stay motivated in a dynamic work environment. Proficiency in basic computer skills is necessary for data entry and record-keeping. A passion for sales and customer service will help in fostering positive relationships with clients, ultimately contributing to the success of the team.Share CV's at- Hr.executive@meadowkart.com

Job Summary:A Sales Executive is responsible for driving company sales by sourcing new clients and maintaining relationships with existing clients. The role involves understanding customer needs, presenting appropriate solutions, and negotiating terms to close sales successfully.Key Responsibilities:- Identify and generate new business opportunities through various channels.- Develop and maintain strong relationships with existing and potential clients.- Conduct market research to identify selling possibilities and evaluate customer needs.- Prepare and deliver presentations on products/services.- Create frequent reviews and reports with sales and financial data.- Participate in trade shows, conferences, and other marketing events.- Negotiate and close deals, ensuring all sales targets and KPIs are met.- Provide after-sales support and maintain customer satisfaction.- Collaborate with team members and other departments to ensure sales objectives are achieved.Qualifications:- Bachelor's degree in Business Administration, Marketing, or a related field.- Proven experience as a Sales Executive or relevant role.- Proficiency in English; knowledge of additional languages is a plus.- Excellent knowledge of MS Office and CRM software.- Strong communication, negotiation, and interpersonal skills.- Self-motivated with a results-driven approach.- Aptitude in delivering attractive presentations.Work Environment:- Office-based with occasional travel to client sites.- Dynamic and fast-paced environment.Compensation:- Competitive salary with commission-based incentives.Please WhatsApp your CV to 8981691446.Work Location: Hybrid remote in Kolkata, West Bengal

We are looking for a dedicated Telesales Executive to join our team in Bidhannagar. The ideal candidate should have 1 to 7 years of experience and at least completed their 12th grade.Key Responsibilities:- Outbound Calling: Make calls to potential customers to introduce and sell products or services. Your goal is to engage them and persuade them to consider our offerings.- Lead Generation: Identify and qualify potential leads through research and outreach. You will help grow our customer base by finding new business opportunities.- Customer Follow-Up: Reach out to previous leads or inquiries to follow up on their interest. Maintaining relationships is key to converting leads into sales.- Product Knowledge: Stay informed about our products and services. Understanding the features and benefits will allow you to confidently address customer questions and objections.- Sales Reporting: Keep track of sales activities and report progress regularly. Keeping accurate records helps in evaluating performance and strategizing future efforts.Required Skills and Expectations:The candidate should possess excellent communication skills to convey information clearly and effectively. Strong persuasion and negotiation abilities are essential to close sales successfully. Must be comfortable working in a target-driven environment and be self-motivated. A basic understanding of sales principles and customer service is important for success in this role. The individual must also have good listening skills and be adaptable to different customer personalities. Proficiency in using computers and CRM software will be beneficial.

We are looking for a motivated and enthusiastic Sales Executive to join our team in Garia, Kolkata. This entry-level position is ideal for fresh graduates seeking to start their careers in sales.Key Responsibilities:1. Customer Engagement: Interact with potential customers, understand their needs, and provide information about our products and services to help guide their purchasing decisions.2. Sales Support: Assist in preparing sales presentations and proposals, ensuring they are tailored to the needs of each client and effectively highlight the benefits of our offerings.3. Lead Generation: Identify and cultivate new leads through networking, social media, and other channels, contributing to the overall growth of the sales pipeline.4. Follow-up: Conduct follow-up calls and email correspondence with leads to nurture relationships and convert prospects into customers.5. Sales Reporting: Maintain accurate records of sales activities, customer interactions, and deal progress in our database, providing insights for future sales strategies.Required Skills and Expectations:The ideal candidate should be a dynamic female graduate with strong communication skills and a passion for sales. You must be enthusiastic about engaging with customers and possess the ability to listen actively. A positive attitude, a willingness to learn, and the ability to work collaboratively in a team environment are essential. Proficiency in basic computer applications will aid in managing sales tasks effectively. Being organized and detail-oriented will help you excel in this role.

Main Tasks Call leads from the company database.Schedule and fix property site visits. Follow up regularly with potential clients.Log all client details in the CRM system.Pass hot leads to the field sales team.

We are hiring candidates for a tele caller job in Kolkata with a fixed salary and no target pressure. If you are looking for reliable jobs in kolkata with immediate joining, apply today.

As a Tele Counselor, you will play a crucial role in guiding potential students through their educational choices. You will be responsible for providing information and support to individuals interested in various academic programs.- Conduct Calls: Make outbound calls to prospective students, explaining available courses, admission procedures, and scholarship options, ensuring they have all the necessary information to make informed decisions.- Answer Inquiries: Respond to incoming queries from students via phone or email, addressing their concerns about programs and helping them understand the benefits and features of courses offered.- Build Relationships: Establish rapport with students by actively listening to their needs and providing personalized guidance, which helps in fostering trust and encouraging them to enroll.- Maintain Records: Document all interactions with students in the database accurately, ensuring that follow-ups are organized and timely to support the admissions process.- Collaborate with Team: Work closely with the admissions team and other departments to ensure a smooth information flow and to help coordinate special events, webinars, or informational sessions.To excel in this role, candidates should possess:- Strong communication skills to effectively convey information and engage with diverse audiences.- A proactive attitude and willingness to learn about various educational programs.- Excellent listening skills to understand student needs and provide tailored advice.- Basic computer skills for maintaining records and using customer relationship management (CRM) systems.- A positive and enthusiastic approach to customer service, with the ability to handle inquiries patiently. This position suits individuals who are passionate about education and are eager to help others succeed through informed choices.

As a Team Leader, you will oversee a small group of team members, guiding and supporting them to achieve their goals. Your role is essential in ensuring the team's success and maintaining a positive work environment.Key Responsibilities:- Supervise Team Performance: Monitor the progress of team tasks, ensuring that the team is meeting their targets and deadlines effectively.- Provide Guidance: Offer assistance and advice to team members, helping them solve issues and improve their skills.- Facilitate Communication: Act as the main point of contact between your team and upper management, conveying important information and updates clearly.- Train and Onboard New Members: Help integrate new team members into the group by providing them with the necessary training and support on their first days.- Encourage Team Cohesion: Foster a collaborative team spirit by organizing team-building activities and promoting a positive attitude among team members.Required Skills and Expectations:- Strong communication skills are essential to articulate ideas and understand team needs clearly.- Organizational skills are necessary to manage tasks effectively and keep the team on track.- A problem-solving mindset will help address challenges that arise within the team and find effective solutions.- Leadership qualities are important, as you will need to motivate and inspire your team to perform their best.- Basic computer skills are required for reporting and communication purposes. This position is ideal for someone entering the workforce who is eager to learn and grow in a leadership role.

Designation - Telesales RepresentativeLocation: Sector V, KolkataShift Timing: 3:00 PM

As a Calling Executive, you will play a crucial role in engaging with customers and promoting our services. Your primary responsibilities will include:- Making Outbound Calls: You will reach out to potential or existing customers to provide information about products and services, ensuring clarity and accuracy in communication.- Customer Engagement: You will listen to customer queries and concerns, ensuring that each interaction is handled with care and professionalism, leading to high customer satisfaction.- Data Entry and Management: You will maintain accurate records of customer interactions and feedback in our database, which helps in tracking performance and providing better service.- Achieving Targets: You will work towards meeting daily and monthly call targets, contributing to the team's overall success, and motivating yourself and your peers to excel.- Team Collaboration: You will work closely with team members and supervisors to share insights and best practices that enhance the calling process and improve customer experiences.For this role, you should possess the following skills and qualities:- Strong Communication Skills: You need to communicate clearly and effectively in both verbal and written forms to build rapport with customers.- Listening Skills: Ability to listen carefully to customer needs and respond appropriately.- Positive Attitude: A friendly and positive demeanor helps create a welcoming experience for customers.- Basic Computer Skills: Familiarity with using computers for data entry and managing customer information is essential.- Eagerness to Learn: A strong desire to learn and improve in a fast-paced environment is important, especially for those new to the workforce. This is a full-time position based in Kolkata, suitable for individuals with 0 to 5 years of experience.

Job Title: Business Development Executive (BDE)Department: Sales & Business DevelopmentReporting To: Business Development Manager / Sales HeadEmployment Type: Full-TimeLocation: Canning Street, Bara bazar, 700001About Zenith Metallic Alloy Ltd.Zenith Metallic Alloy Ltd. is a manufacturer/supplier of metallic alloys serving industrial and B2B clients. We are looking for a driven Business Development Executive to help expand our client base, strengthen relationships, and drive revenue growth.Job SummaryThe Business Development Executive is responsible for identifying new business opportunities, generating leads, building and maintaining relationships with prospective clients, and contributing to revenue growth. The role involves understanding customer requirements, presenting the company's products or services, negotiating commercial terms, and achieving sales targets.Key Roles & Responsibilities Generate new business opportunities through cold calling, networking, referrals, and online channels. Build and maintain strong relationships with prospective and existing clients. Present products/services, prepare proposals, negotiate deals, and achieve sales targets. Conduct market research to identify trends, competitor activities, and new business opportunities. Coordinate with internal teams and maintain accurate sales reports and CRM records. Provide post-sales support by following up on orders, payments, and ensuring customer satisfaction and repeat business.Required Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. MBA in Marketing or Sales will be an added advantage. Freshers with strong communication skills or candidates with 1-3 years of experience in sales/business development may apply. 1-3 years of experience in tele-sales.Key Skills Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Lead generation and prospecting skills. Relationship management and customer service orientation. Sales presentation and closing skills. Market research and analytical skills. Time management and organizational abilities. Proficiency in MS Office (Excel, Word, PowerPoint). Familiarity with CRM software is preferred.Ability to work independently and as part of a team.Apply at: hrzenithmetalicalloy@gmail.com with the subject: Application for BDE for a smooth movement of your profile.

We are looking for a BPO Telecaller to join our team in Kolkata. This is a full-time office job suited for individuals who have recently completed their 10th grade and are eager to start their career in the Business Process Outsourcing sector. Key Responsibilities:- Making Calls: You will be responsible for reaching out to potential customers to provide information about our services. Your communication skills will help create a positive impression.- Understanding Customer Needs: Listen attentively to customers' queries and concerns, ensuring you understand their needs to provide appropriate solutions.- Recording Information: Maintain accurate records of customer interactions in our database. This helps in tracking communication and following up effectively.- Meeting Targets: Work towards achieving daily and monthly call targets. Your performance will contribute directly to the team's success.- Providing Feedback: Share insights and feedback from customers with the team to help improve our services and customer experience.Required Skills and Expectations:Candidates should possess strong verbal communication skills, with the ability to convey information clearly and professionally. Basic computer knowledge is essential for data entry and managing customer records. A positive attitude and a willingness to learn are important, as is being a team player who can collaborate effectively with colleagues. Punctuality and reliability are also expected, as this role will require consistent attendance at the office. Previous experience is not required, but any exposure to customer service can be beneficial.

Call and follow up with prospective customers.Explain project details and offers.Schedule site visits for the sales team.Maintain customer records in CRM/Excel.Achieve daily calling and lead generation targets.

We are hiring 30 enthusiastic individuals to join our team as Call Center Representatives. In this role, you will call Airtel prepaid customers to help them with their mobile recharges. Both men and women aged between 20 to 30 years can apply. Please note, we are seeking candidates who are not Bengali and can speak Hindi fluently.Key Responsibilities:Call Airtel prepaid customers to assist with mobile recharges.Explain different recharge plans to customers.Answer any questions customers have about recharges.Keep records of calls and ensure customers are satisfied.Salary & Benefits:Monthly salary up to rs.10,000/-Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).Work Details:Work Hours: 10:00 AM to 7:00 PMLocation: Gariahat, Kolkata.Call : 7596958886Qualifications & Skills:Completed Higher Secondary (HS) or hold a Graduate degree.Must speak Hindi fluently.Basic knowledge of mobile recharge services is a plus.Energetic, polite, and focused on helping customers.If you meet these requirements and are interested in this opportunity, we encourage you to apply.

Job role :Need to coordinate with the business owners and customers of JD over the call Making Appointments for field executives every day Tech Savvy Passion towards Sales Sound knowledge in Presentation / Negotiation / Selling skills Confident and Good in objection handling Excellent Grooming with knowledge of Business etiquette.Salary : 21,000/- pm ( For 1st Three months there will be deduction of 20% in salary as retention bonus , CTC 1st three months will be 16,800/- and from 5th Month 21,000/- + retention bonus (Rs. 12,600).

MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town

MEGA HIRING ALERT KOLKATA WFO Start Your Career Today Direct Company Hiring Position: TELECALLER Language: Hindi , Bengali (Assamese / Odiya extra benefit) Qualification: 12th Pass Fresher & Experience Both Welcome Salary Package: Fresher 12,000 in-hand Experience 13,00017,000 in-hand Attractive Incentives + Bonus PF + ESIC + All Benefits Fixed Day Shift + Rotational Week Off Friendly Office + Easy Work + Growth OpportunityOffice location - New Town