Array ( [0] => call-center [1] => bangalore ) 900+ Call Center Jobs in Bangalore,Call Center Job Vacancies in Bangalore Karnataka
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Call Center Job Vacancies in Bangalore

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  • Fresher
  • 3.3 Lac/Yr
  • Female
  • Bangalore
Basic Computers BPO Call Center Computer Operator Computer Executive English Typing Typist Online Data Entry
We needed Self motivated employees.no work pressure No target issue,no timing issue,you can do on your Free time, like as part time work Salary daily basis,the more work you do the more payments you will get
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  • Fresher
  • 8.5 Lac/Yr
  • Female
  • RMV Extension Bangalore
Data Cleansing Copy-Paste Data Entry Automation Data Entry Audit Data Entry Forms Data Accuracy Data Entry Software Data Entry Accuracy Data Entry Speed Data Entry Validation Data Quality Control Data Verification Google Sheets Data Formatting Numeric Keypad Data Input Keyboard Shortcuts Typing Speed Microsoft Excel Spreadsheet Management Data Extraction Data Collection Online Data Entry Work From Home Home Based Work Calling
We are seeking a dedicated Telecaller Cum Computer Operator to join our team. This part-time role is suitable for freshers and requires a female candidate who is willing to work from home. As a Telecaller Cum Computer Operator, your primary responsibilities will include making calls to potential customers, explaining our services, and updating customer information in our database accurately. You will also handle inquiries and provide necessary information to assist customers effectively.Key responsibilities include:1. **Making Calls**: Reach out to potential clients, introduce our offerings, and answer any questions they may have to generate interest.2. **Database Management**: Enter and update customer details in the computer system accurately, ensuring that all information is current and well-organized.3. **Follow-Up**: Maintain contact with leads through follow-up calls to nurture relationships and encourage sales.4. **Documentation**: Prepare reports on call activities and customer interactions, ensuring the team stays informed about customer feedback and potential leads.We expect candidates to have basic computer skills, including familiarity with data entry and Microsoft Office applications. Good communication skills in English and local languages will help you connect with customers effectively. A positive attitude, patience, and the ability to multitask are essential for this role. This position is ideal for someone looking to gain experience in a customer-facing role while working from home.
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  • 0 - 1 yrs
  • Female
  • Bangalore
BPO Voice Outbound Calling Voice Process BPO Sales BPO Call Center
We are seeking a dedicated Telecaller Staff member to join our team in Bangalore. This full-time role is perfect for individuals looking to start their career in a dynamic environment. Applicants must have completed at least the 10th grade and be female. Key Responsibilities:1. **Making Calls**: You will be responsible for making outbound calls to potential customers. Your goal is to inform them about our products and services.2. **Customer Interaction**: Engage with customers in a friendly manner. Listen to their needs and answer any questions they may have, ensuring a positive experience.3. **Data Entry**: After each call, you will need to update customer information in our system for future reference. Accuracy is crucial in maintaining our records.4. **Follow-up Calls**: Conduct follow-up calls to check on leads and maintain contact with existing clients. This helps in building long-term relationships.5. **Feedback Collection**: Gather feedback from customers on their experiences. This information will help improve our services.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a pleasant phone manner. Basic computer skills are necessary for data entry tasks. A positive attitude, willingness to learn, and the ability to handle rejection are essential for this role. Being a team player and having a good understanding of customer service are also important for success. If you are eager to learn and grow, this position may be the perfect opportunity for you.
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Inside Sales Account Manager - (B2B Sales)

Specular Business Services LLP

  • 4 - 6 yrs
  • 9.5 Lac/Yr
  • Bangalore
B2B Sales Business Generation Training Cold Calling Close Deals Client Servicing Home Based End-to-End Sales Sales Target
About the RoleThis role focuses on driving B2B training sales through proactive outreach and relationship management. The candidate is responsible for cold calling potential clients, setting up meetings, and effectively pitching training services. They must understand client needs, close deals, and consistently achieve monthly sales targets. The role also involves managing existing accounts, strengthening client relationships, and identifying upselling opportunities to generate additional revenue. Strong communication, negotiation, and presentation skills are essential. The ideal candidate has experience in EdTech or cloud-based training sales, is target-driven, and can handle end-to-end sales cycles while maintaining high levels of client satisfaction and long-term business growth.Key Responsibilities:Cold Calling to B2B contacts/accounts for setting up meetings to pitch our training services. (Relevant Contacts details will be provided). Driving the Meetings and pitch the training services portfolio to B2B clients. Acquire a thorough understanding of customer needs and requirementsOnboard and manage B2B accounts for training sales and generate more business opportunitiesDevelop trust relationships with existing B2B clients to ensure they do not turn to competitionExpand the relationships with existing customers by continuously proposing new training services that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales from the existing accounts that will turn into long-lasting relationshipsTo Ensure the monthly sales target is being met consistently. Prepare regular reports of progress and forecasts to internal stakeholders.Requirements:4-6 years of experience with Cloud/EdTech companies and Education Industry.Must have experience in Tele Calling.Must have experience in B2B Training sales.Strong communication, interpersonal and Presentation skills with aptitude in building relationships with professionals of all organizational levels.Excellent organizational skillsAbility in problem-solving and negotiationBSc/BA/MBA (preferred) in business administration, sales, or relevant field.
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  • 0 - 3 yrs
  • Bangalore
Direct Marketing Direct Sales Sales Consulting Inside Sales Negotiation Skills Convincing Power Cold Calling Corporate Sales B2B Sales Sales Business Development Sales Sales Ability Communication Skills Insurance Sales Hindi
We are looking for a motivated and enthusiastic Sales Executive to join our dynamic team in Bangalore. This full-time role allows for working from home while engaging with clients and driving sales.**Key Responsibilities:**- **Identify and Reach Out to Potential Clients:** You will research and identify prospects, then initiate contact to introduce our products and services.- **Build and Maintain Client Relationships:** Establish strong relationships with clients by understanding their needs and providing tailored solutions to enhance customer satisfaction and retention.- **Conduct Presentations and Demonstrations:** You will present our offerings to potential clients, demonstrating the features and benefits to persuade them effectively.- **Achieve Sales Targets:** Meet or exceed assigned sales targets through proactive selling strategies and diligent follow-ups.- **Prepare Sales Reports:** Regularly document sales activities and prepare reports for management to track progress and inform future strategies.**Required Skills and Expectations:**Candidates should have a degree in B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Pharma, B.Sc, or B.E. You should possess strong communication skills to convey ideas clearly and effectively. A positive attitude and a willingness to learn are essential. Basic knowledge of sales techniques and the ability to work independently are also important. We are seeking individuals who are adaptable, motivated, and ready to take initiative to succeed in a competitive sales environment.
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  • Fresher
  • Female
  • Bangalore
Cold Calling
We are looking for a dynamic and results-driven Business Development Executive to help grow our business by identifying new opportunities, building client relationships, and driving sales. The ideal candidate should have strong communication skills, a proactive mindset, and a passion for achieving targets.Required Skills:Strong communication and interpersonal skillsGood negotiation and convincing abilitiesBasic knowledge of sales and marketingAbility to work independently and in a teamTarget-oriented and self-motivatedBasic computer knowledge (MS Office, CRM toolsQualifications:Bachelor
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Marathahalli Bangalore
Customer Service Customer Handling Call Center International BPO Cold Calling Customer Support Customer Communication
Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation
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Inside Sales Executive-- B2C - Bangalore

Rekruiters Resource Management LLP

  • 2 - 4 yrs
  • 5.0 Lac/Yr
  • Bangalore
Outbound Calling Lead Generation
Position Overview We are looking for an energetic and customer-focused Inside Sales Executive to manage high-volume inbound and outbound calls for spare parts sales. The role involves converting customer inquiries into orders, driving repeat purchases, and delivering a seamless buying experience to individual customers and small workshops. This is a fast-paced role requiring strong communication, quick decision-making, and consistent follow-ups. Key Responsibilities 1. Inbound Sales
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  • 1 - 3 yrs
  • Seshadripuram Bangalore
Good Communication Inside Sales Lead Generation Client Management Outbound Inbound Domestic Calling
Handle inbound & outbound sales calls to existing & potential customers. Generate & qualify new leads through calls, emails, & online platforms. Prepare & follow up on quotations, price negotiations, & order confirmations. Coordinate with production & logistics teams for order processing and dispatch.
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  • 1 - 5 yrs
  • 3.3 Lac/Yr
  • Bangalore
Sales Call Outbound Calling Inbound Microsoft Excel Convincing Power Cold Calling
Dear Candidate,We are looking for Tele Sales for visa & immigration consultancyLcation.7th phase JP Nagar, BangaloreQualification .AnyExperience. 1 to 5 yrsSalary & Benefits18,000 to 25,000 per month Attractive performance-based incentivesProfessional training on visa & immigration processesFriendly work culture and career growth opportunitiesMobile AllowanceGender Preference:Female candidatesSkills Requiredmake outgoing call and follow ups on enquiriesanswer incoming calls and provide informationexplain visa and immigration services clearlymaintain accurate calls and daily reportsachieve monthly/daily targets consistentlyApply on swati@spaceconsultant.in or whatsapp 9910641256
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Hiring For Sales Executive (Female Candidates Only)

Quality Tech Yard Software Solutions OPC Pvt Ltd

  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Bangalore
Lead Generation Corporate Sales Sales Business Development Communication Skills Convincing Power B2B Sales Cold Calling
About the RoleWe are looking for a highly motivated B2B Sales Executive to drive business growth by acquiring new clients for our recruitment and staffing services. The candidate will be responsible for identifying companies with hiring needs (IT & Non-IT roles), building relationships, and closing staffing agreements.Key ResponsibilitiesIdentify and approach companies (startups, SMEs, corporates) for hiring requirementsGenerate leads through field visits, cold calling, networking, LinkedIn, and referralsUnderstand client hiring needs (IT & Non-IT roles) and pitch our recruitment solutionsFix meetings and present company services professionallyNegotiate commercial terms and close deals with proper agreementsCoordinate with internal recruitment team to fulfill client requirementsMaintain strong client relationships for repeat businessTrack and update sales pipeline, leads, and conversionsAchieve monthly and quarterly sales targetsKey Skills RequiredStrong communication and interpersonal skillsConfidence in field sales and client interactionBasic understanding of recruitment/staffing industry (preferred but not mandatory)Negotiation and closing skillsSelf-driven and target-oriented mindsetAbility to work independently and as part of a team
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Bangalore
Marketing Marketing Communication Online Sales Outbound Calling Lead Generation Cold Calling Outbound Sales English Language
We are seeking a passionate and driven Telesales Executive to join our team in Bangalore. This role is ideal for female candidates who are enthusiastic about sales and possess strong communication skills.As a Telesales Executive, you will be responsible for contacting potential customers to promote and sell our products or services. You will engage with clients to understand their needs and provide suitable solutions while maintaining a positive relationship.Key responsibilities include:- **Making Outbound Calls**: You will reach out to potential customers daily, introducing our products and services, and guiding them through the features and benefits.- **Managing Customer Relationships**: You will listen to customer inquiries and concerns, providing appropriate solutions and nurturing long-term relationships.- **Achieving Sales Targets**: You will work towards meeting individual and team sales targets, displaying a proactive approach in driving sales.- **Updating Customer Information**: You will maintain accurate and updated records of customer interactions and transactions in our database.To be successful in this role, it is essential to have strong verbal communication skills, a persuasive attitude, and the ability to work effectively in a team. You should be comfortable with repetitive tasks and possess basic computer skills. A positive demeanor and a willingness to learn will greatly contribute to your success in this position. Experience in sales is not required, as we welcome fresh talent who are eager to grow in this field.
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Customer Care Executive - Full Time - Freshers

icert global learning private limited

  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Management Cold Calling
As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.
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  • 0 - 1 yrs
  • Bangalore
Customer Relationship Negotiation Negotiation Skills Cold Calling Communication
We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. **Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- **Manage Documentation:** Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- **Collaborate with Teams:** Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- **Follow-up on Issues:** Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- **Stay Informed:** Keep updated on product changes and service enhancements to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Ulsoor Bangalore
Communication Cold Calling B2c Sales Basic Company Knowledge
JD Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.Designs, builds, and maintains our social media presence.Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).Identifies trends and insights and optimizes spend and performance based on the insights.Brainstorms new and creative growth strategies through digital marketing.Plans, executes, and measures experiments and conversion tests.Collaborates with internal teams to create landing pages and optimize user experience.Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.Identifies critical conversion points and drop off points and optimizes user funnels.Collaborates with agencies and other vendor partners.Evaluates emerging technologies.Provides thought leadership and perspective for adoption where appropriate.
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Opening For Relationship Manager

Recruation Placement Consultancy

  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Bangalore
Sales Ability Outbound Calling Field Work Customer Handling.
Designation: Relationship Manager / Portfolio Manager Experience: 1 3 years. Salary: 2LPA 4.5LPA. Employment Type: Full Time Permanent. Language: Chennai: Tamil & English Basic / Bangalore: Kannada & English Location: Chennai, Bangalore. Job Description: Outbound Calls: Reach out to leads to promote Life Insurance / MF products. Product Knowledge: You should understand and convey the features and advantages of Life Insurance / Mutual funds plans to the customers via calls. Sales Goals: Meet or exceed sales targets within specified timelines. Customer handling: Identify common client challenges and actively counsel higher solutions. Direct Meeting: Direct Meetings or Virtual meetings should be done based on the customer's needs. Who Should Apply? Effective Communication and sales ability. Had good convincing skills and problem solving skills. Should have a good acumen for Sales. Maturity in handling existing and new customers. Interpersonal skills to meet the targets and build customer relationships. Age: 20 to 30 years. Education: Any Degree. Industry Type: Financial Services Department: Sales and Marketing. Employment Type: Full Time Permanent. Role Category: Relationship Manager / Portfolio Manager. Additional Information: Office Timings: 9.30 A.M to 6.30 P.M. Working days: Monday To Saturday.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Bangalore
Lead Generation Cold Calling Inside Sales Client Management
We are looking for an enthusiastic Inside Sales Representative to join our team in Bangalore. This role is perfect for individuals eager to start or grow their careers in sales. **Key Responsibilities:**- **Lead Generation:** Identify potential customers through various channels, including online research and networking, to build a strong sales pipeline.- **Customer Engagement:** Reach out to leads via phone and emails to introduce our products and services, fostering strong relationships that may convert to sales.- **Sales Presentations:** Conduct presentations and demonstrations of products to potential clients, ensuring they understand value propositions and benefits.- **Follow-ups:** Regularly follow up with potential customers to answer their questions and keep them engaged in the sales process.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions in our CRM system for tracking purposes.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade and possess strong communication skills, both verbal and written, to effectively engage with clients.- A passion for sales and a willingness to learn about products and services is essential.- Basic computer skills, including familiarity with CRM tools and Microsoft Office, are necessary for maintaining records and reports.- A team-oriented mindset and the ability to work collaboratively within the sales team are important for achieving collective goals.- Self-motivation and a positive attitude are essential qualities, along with a readiness to handle challenges in a fast-paced environment.
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Looking For Inside Sales Executive

Revonextsoft Technologies Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Bangalore
Outbound Calling Lead Generation Problem Solving Marketing Retail Sales Cold Calling Pressure Handling Customer Communication Direct Sales Inside Sales Negotiation Skills Corporate Sales
As an Inside Sales Executive, you will play a crucial role in driving sales and nurturing client relationships. Your primary focus will be to connect with potential customers and help them choose the right products or services offered by our company.**Key Responsibilities:**- **Lead Generation:** Identify and pursue new sales opportunities through various channels like calls, emails, and social media to expand the customer base.- **Customer Engagement:** Interact with potential and existing customers to understand their needs, build rapport, and provide product information that meets those needs.- **Sales Presentations:** Prepare and deliver presentations that demonstrate the value of our products or services to customers, helping them make informed decisions.- **Follow-Up:** Regularly follow up with prospects and leads to ensure they have all necessary information and to address any questions or concerns.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions using CRM tools, which helps in tracking progress and forecasting sales.- **Team Collaboration:** Work closely with the marketing and sales team to align on strategies and share insights about customer preferences and market trends.To be successful in this role, you should have 1-3 years of experience in sales or a related field. A minimum of 12th-grade education is required. Strong communication and interpersonal skills are essential, along with the ability to work independently and as part of a team. A proactive attitude, along with good organizational skills, will help you thrive in a fast-paced environment. Familiarity with CRM software will be a plus.
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  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Jakkur Bangalore
Motivating Skill Presentation Skills Marketing Communication Cold Calling BPO Sales Calling Voice Support Telesales Tele Sales
Call and connect with potential customers Explain sofa/furniture and interior design services Generate leads and follow up regularly Fix appointments and support sales conversions Coordinate with internal sales/design teamCalling customers, lead generation, follow-up, appointment fixing, coordination with sales/design team
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Bangalore
COMMUNICATION CONVINCING Marketing Outbound Calling Lead Generation Problem Solving Technical Sales Negotiation Skills
As an Inside Sales Executive, you will play a crucial role in driving sales and building relationships with potential clients. Your responsibilities will include:- **Lead Generation:** Identify and reach out to potential customers through various channels like calls, emails, and social media to generate interest in our products or services.- **Sales Presentations:** Present product information effectively to prospects, clearly explaining features and benefits to encourage purchases.- **Follow-Up:** Maintain regular communication with leads, addressing any questions or concerns they may have to nurture them towards a sale.- **Sales Reporting:** Track and report your daily sales activities and outcomes to senior management to help improve strategies and processes.- **Collaboration:** Work closely with the marketing and customer service teams to ensure a smooth sales process and enhance customer satisfaction.To succeed in this role, you should have a professional degree and ideally possess some experience in sales or customer service. Strong communication skills are essential, allowing you to interact confidently with clients. Additionally, you should be results-oriented, with the ability to meet sales targets and deadlines. A positive attitude and willingness to learn are important traits, as you will be working in a dynamic environment. Being organized and having good time management skills will help you handle multiple tasks efficiently.
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Sales Executive (Freshers) Bangalore

icert global learning private limited

  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Bangalore
Marketing Communication Cold Calling Negotiation Skills Inside Sales Convincing Power Communication Skills Sales Business Development Sales Ability
JD for Inside SalesGenerating new sales and retaining existing customersCommunicating with customers making outbound calls to potential customers and following up on leadsAnswering potential customers questions and sending additional information per emailResearch and discover methods to increase customer engagementMaintaining an accurate record of all leads and actual salesAddressing and resolving customer complaintsProvide weekly sales report
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Looking For Sales Consultant

Recruation Placement Consultancy

  • 8 - 9 yrs
  • 7.0 Lac/Yr
  • Bangalore
Direct Marketing Corporate Sales Direct Sales Negotiation Skills Cold Calling Convincing Power Financial Services Sales Channel Sales Retail Sales
Were Hiring: Sr. Sales Consultant Locations: Delhi Gurugram Bangalore Salary: 60,000 per month Company: ANSSI Wellness, Maharashtra About the RoleWe are looking for a dynamic and experienced Sr. Sales Consultant to build strong relationships with clients seeking personalized hair loss treatment solutions.The ideal candidate will provide tailored advice based on facial features, age, profession, personality, and individual expectations while delivering a premium consultation experience.This role offers an exciting opportunity to engage with clients personally, provide customized solutions, and contribute to studio growth. Key Responsibilities Drive new client acquisition along with upselling & cross-selling Generate business beyond central marketing leads via: Business development activities MOU sign-ups & partnerships BTL activities & outstation events Act as SPOC for onboarded clients Set & achieve daily consultation and revenue targets Monitor performance against revenue objectives Achieve monthly revenue goals across all revenue streams Work with an entrepreneurial mindset as a business partner Qualifications & Skills Bachelors degree required Preferred Age: 30+ years 7+ years of proven sales experience Strong target-driven & results-oriented mindset Excellent communication & presentation skills Strong organizational & multitasking abilities Expertise in consultative one-on-one selling Experience handling HNI clients in face-to-face consultations preferred Ideal Candidate Client-focused & relationship-driven Confident and persuasive personality Strong consultation & presentation skills Ability to understand client psychology & expectations Passion for wellness, aesthetics, or personal transformation services Interested candidates can apply or share profiles. Tag or refer someone who fits this role!#Hiring #SalesJobs #WellnessIndustry #ConsultativeSelling #DelhiJobs #GurugramJobs #BangaloreJobs #HNIClients #CareerOpportunity
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Care Customer Support Customer Handling Customer Service Inbound Calls Cold Calling Telephone Handling BPO Voice Domestic BPO Customer Relationship Good Communication
As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.
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