Customer Relationship Job Vacancies in West Bengal

SHARE YOUR RESUME 8282965559nWe are looking for Airport Ticketing Staff in Koch Bihar, India, to provide excellent customer service and assist travelers with their ticketing needs. This role is ideal for individuals who have recently completed their 10th grade and are eager to start their career in the aviation industry.nnKey Responsibilities:nn1. Ticket Sales: Assist customers in purchasing tickets, ensuring they have all necessary information about flights, timings, and prices.nn2. Customer Assistance: Provide support to travelers by answering queries, resolving issues, and offering information about travel options.nn3. Data Entry: Accurately input customer information and ticket details into the company system, maintaining precise records.nn4. Check-in Support: Help passengers during the check-in process, ensuring a smooth and efficient experience at the airport.nn5. Coordination: Work closely with airline personnel to manage any changes or issues related to flight schedules or ticketing.nnRequired Skills and Expectations:nnCandidates should have good communication skills and a friendly demeanor to interact effectively with passengers. Basic computer knowledge is essential for data entry tasks. A strong attention to detail is crucial to handle ticketing and customer information accurately. We are looking for individuals who are hardworking, team-oriented, and ready to learn in a fast-paced environment. A commitment to providing outstanding customer service is vital. This role is a full-time position that requires employees to work from the office in Koch Bihar.

We are looking for a dedicated Customer Service Associate to join our team in Kolkata. This is an entry-level full-time position suitable for candidates with minimal experience who have completed their 12th grade.nnKey Responsibilities:nn1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to understand their needs and resolve their queries.n n2. Problem Solving: Assist customers with any issues they face, ensuring timely and appropriate solutions to enhance their satisfaction.nn3. Product Knowledge: Maintain a strong understanding of the products and services offered to provide accurate information to customers.nn4. Documentation: Record customer interactions and transactions in the system to keep accurate and up-to-date information for future reference.nn5. Team Collaboration: Work closely with other team members to improve services and share insights on customer feedback.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to speak clearly and listen attentively to customer concerns. Basic organizational abilities are important to manage multiple tasks efficiently. A positive attitude and willingness to learn are essential for adapting to new situations and challenges in the role. Being a team player and having a customer-focused mindset will contribute to your success as a Customer Service Associate. DROP RESUME (9875598230)

We are seeking a motivated Restaurant Captain to join our team in Siliguri, India. This full-time position is ideal for an individual with 1-2 years of experience in the restaurant industry. The candidate should have completed at least the 10th grade and be male.nnKey Responsibilities:nn1. Supervise Staff: Lead and manage the waitstaff to ensure excellent customer service. You will provide guidance and support to team members, ensuring they are well-trained and motivated to deliver high-quality service.nn2. Customer Interaction: Greet and assist guests as they arrive. Your friendly demeanor will help create a welcoming atmosphere, and you will address any inquiries or requests promptly and effectively.nn3. Order Management: Oversee the taking and processing of customer orders. You will ensure that orders are accurate and delivered in a timely manner, maintaining high standards of service.nn4. Maintain Cleanliness: Ensure that the restaurant is clean and well-organized at all times. You will monitor the dining area, ensuring that tables are set properly and that hygiene standards are upheld.nnRequired Skills and Expectations:nnCandidates should have strong communication and interpersonal skills to effectively interact with both staff and customers. A good understanding of restaurant operations and a keen attention to detail are essential. You should be able to work in a fast-paced environment and adapt to changing situations efficiently. Teamwork is vital in this role, and being punctual and reliable is expected.

# Job Opportunity - Office Assistant / Branch SupportCompany: Axis Bank Ltd.Job Location: Murshidabad Department: Branch Operations / Office Support### Job Responsibilities* Assist with daily branch office and administrative activities.* Maintain files, documents and office records.* Support data entry and basic computer-related work.* Help with document verification and KYC paperwork under staff supervision.* Guide customers to the appropriate service counter.* Assist branch employees with routine operational tasks.### Eligibility Criteria* Qualification: Higher Secondary (10+2) / Graduate, as per vacancy.* Experience: Freshers and experienced candidates may apply, subject to requirements.* Skills: Basic computer knowledge, communication skills and a professional attitude.* Age Limit: As per the employer's recruitment criteria.### Salary & BenefitsSalary, incentives and benefits will depend on the confirmed vacancy and payroll arrangement.Application: Interested candidates may share their updated CV for vacancy verification and screening.Important: No candidate should pay any fee for a job offer or interview.

We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.

Airport Ticketing Executive - Job DescriptionAirport Ticketing Executive ka main kaam passengers ki ticket booking, check-in aur travel-related queries ko handle karna hota hai.Key Responsibilities:Flight tickets book, modify aur cancel karnaPassengers ka check-in process complete karnaBoarding passes issue karnaPassenger documents aur travel details verify karnaSeat selection aur flight-related requests handle karnaBaggage allowance aur excess baggage ki information denaFlight timings, delays aur cancellations ke updates provide karnaRefunds aur rebooking requests mein assistance denaPassengers ki queries aur complaints professionally handle karnaAirline ticketing software/system par accurate data entry karnaRequired Skills: Good communication, basic computer knowledge, customer-service skills, attention to detail, patience aur professional personality.

# Job Opportunity - Office Assistant / Branch SupportCompany: Axis Bank Ltd.Job Location: AsansolDepartment: Branch Operations / Office Support### Job Responsibilities* Assist with daily branch office and administrative activities.* Maintain files, documents and office records.* Support data entry and basic computer-related work.* Help with document verification and KYC paperwork under staff supervision.* Guide customers to the appropriate service counter.* Assist branch employees with routine operational tasks.### Eligibility Criteria* Qualification: Higher Secondary (10+2) / Graduate, as per vacancy.* Experience: Freshers and experienced candidates may apply, subject to requirements.* Skills: Basic computer knowledge, communication skills and a professional attitude.* Age Limit: As per the employer's recruitment criteria.### Salary & BenefitsSalary, incentives and benefits will depend on the confirmed vacancy and payroll arrangement.Application: Interested candidates may share their updated CV for vacancy verification and screening.Important: No candidate should pay any fee for a job offer or interview.

# Job Opportunity - Office Assistant / Branch SupportCompany: Axis Bank Ltd.Job Location: BurdwanDepartment: Branch Operations / Office Support### Job Responsibilities* Assist with daily branch office and administrative activities.* Maintain files, documents and office records.* Support data entry and basic computer-related work.* Help with document verification and KYC paperwork under staff supervision.* Guide customers to the appropriate service counter.* Assist branch employees with routine operational tasks.### Eligibility Criteria* Qualification: Higher Secondary (10+2) / Graduate, as per vacancy.* Experience: Freshers and experienced candidates may apply, subject to requirements.* Skills: Basic computer knowledge, communication skills and a professional attitude.* Age Limit: As per the employer's recruitment criteria.### Salary & BenefitsSalary, incentives and benefits will depend on the confirmed vacancy and payroll arrangement.Application: Interested candidates may share their updated CV for vacancy verification and screening.Important: No candidate should pay any fee for a job offer or interview.

# Job Opportunity - Office Assistant / Branch SupportCompany: Axis Bank Ltd.Job Location: Arambag Department: Branch Operations / Office Support### Job Responsibilities* Assist with daily branch office and administrative activities.* Maintain files, documents and office records.* Support data entry and basic computer-related work.* Help with document verification and KYC paperwork under staff supervision.* Guide customers to the appropriate service counter.* Assist branch employees with routine operational tasks.### Eligibility Criteria* Qualification: Higher Secondary (10+2) / Graduate, as per vacancy.* Experience: Freshers and experienced candidates may apply, subject to requirements.* Skills: Basic computer knowledge, communication skills and a professional attitude.* Age Limit: As per the employer's recruitment criteria.### Salary & BenefitsSalary, incentives and benefits will depend on the confirmed vacancy and payroll arrangement.Application: Interested candidates may share their updated CV for vacancy verification and screening.Important: No candidate should pay any fee for a job offer or interview.

SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Jalpaiguri, India. This full-time position is ideal for individuals seeking to kick-start their career in customer service at an airport environment.nnKey Responsibilities:nn- Customer Interaction: Greet and assist passengers with their inquiries and concerns to ensure a pleasant travel experience.n- Check-in Assistance: Help travelers with check-in procedures, baggage handling, and boarding processes to facilitate smooth operations.n- Problem Resolution: Address and resolve customer complaints or issues promptly and professionally to maintain high service standards.n- Information Provision: Provide accurate information about flight schedules, airport services, and other related inquiries to guide passengers.nnRequired Skills and Expectations:nnCandidates should have completed at least the 10th grade and possess a strong desire to work in customer service. Excellent communication skills are essential, as you will interact with diverse passengers. A friendly and approachable demeanor is expected, along with the ability to remain calm under pressure. Attention to detail is crucial in ensuring accuracy during check-in and problem resolution. Applicants should be willing to work flexible hours, including weekends and holidays, to meet the demands of airport operations. This role is suitable for individuals with little to no prior experience, making it a great opportunity for recent school graduates.

SHARE YOUR RESUME 8282965559nWe are seeking enthusiastic Air Ticketing Staff to join our team in Kolkata. This role is suitable for individuals who have recently completed their education and are eager to start a career in the travel industry.nnKey Responsibilities:nn1. Ticket Reservations: Assist customers with booking air tickets, ensuring all details are accurate and confirming reservations promptly.nn2. Customer Service: Provide excellent customer support by answering queries, resolving issues, and guiding clients through the ticketing process.nn3. Documentation Handling: Process required travel documents and maintain accurate records of ticket sales and client information.nn4. Collaboration: Work closely with travel agencies, airline representatives, and colleagues to ensure smooth operations in ticketing.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 10th grade and have a keen interest in the travel sector. While prior experience is not mandatory, any experience in customer service or travel-related roles would be beneficial. Strong communication skills are essential, as staff will interact with customers frequently. A friendly and professional demeanor is expected to create a positive experience for clients. Attention to detail and the ability to work well under pressure are also important. Successful candidates will be motivated self-starters who are eager to learn and grow within the company.

SHARE YOUR RESUME 8282965559nJoin our team as an Airport Customer Service Associate in Medinipur, India, where you will play a vital role in ensuring a pleasant travel experience for passengers. This full-time position is ideal for those eager to start their career in the aviation industry.nnKey Responsibilities:nn- Passenger Assistance: Greet and assist passengers with inquiries, providing them with information regarding flight schedules and airport services.n- Check-in Support: Help passengers during the check-in process, ensuring they have all required documentation and guiding them through boarding procedures.n- Flight Information Updates: Monitor and communicate flight statuses to keep passengers informed of any changes or delays.n- Customer Complaints Handling: Address and resolve passenger complaints or concerns promptly and courteously to enhance satisfaction.nnRequired Skills and Expectations:nnTo be successful in this role, you should have excellent communication skills, both verbal and written, to interact effectively with diverse passengers. Strong problem-solving abilities will help you manage challenges that arise during service. A positive attitude and patience are essential when dealing with customer inquiries or issues. Attention to detail and the ability to work in a fast-paced environment are also crucial. Candidates should have completed at least the 10th grade, with prior customer service experience being a plus, though not mandatory. Your contribution will directly impact the overall travel experience for our passengers.

As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. This position is ideal for those starting their careers in customer service.Key Responsibilities:1. Customer Assistance: Help passengers with ticketing, check-in, and baggage inquiries, ensuring they receive timely and accurate information.2. Handling Queries: Address customer questions and concerns about flight schedules, cancellations, and airport services, providing clear and concise solutions.3. Check-in Services: Facilitate the check-in process efficiently, guiding travelers through necessary steps and ensuring that all procedures are followed correctly.4. Problem Resolution: Manage and resolve any customer issues or complaints with professionalism, ensuring that each traveler feels valued and understood.5. Documentation Support: Assist passengers with necessary documentation and ensure compliance with airport regulations for smooth travel.Required Skills and Expectations:Candidates should have good communication skills in English and local languages to effectively interact with a diverse range of passengers. A commitment to providing exceptional customer service is essential. You should be able to work well under pressure and adapt to a busy airport environment. Basic computer skills are important for handling check-in systems and inquiries. Flexibility and the willingness to work varied shifts, including weekends and holidays, are also expected. A completed education up to the 12th grade is required.

We are looking for enthusiastic Airport Ticketing Staff to join our team in Kolkata. This entry-level position is ideal for those who enjoy working in a fast-paced environment and helping travelers.As an Airport Ticketing Staff member, your key responsibilities will include:- Ticket Sales and Information: You will assist customers in purchasing tickets, providing them with accurate information regarding flight schedules, prices, and available services.- Customer Assistance: You will help travelers with their inquiries and ensure they have a positive experience at the airport. This includes addressing their concerns and providing necessary support.- Check-in Support: You will guide customers through the check-in process, ensuring they are aware of luggage requirements and boarding procedures.- Reservation Management: You will handle reservation changes and cancellations, ensuring that all modifications are processed correctly in the system.To be successful in this role, candidates are expected to possess good communication skills and a friendly demeanor. Strong attention to detail is crucial, as you will be managing sensitive customer information. Basic computer skills for handling booking software and administrative tasks are also necessary. A proactive and customer-focused attitude will be important, as you will be the first point of contact for many travelers. This is a full-time position that requires you to work from the office, providing an opportunity to grow in the travel and hospitality industry.

As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.Key Responsibilities:- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.Required Skills and Expectations:- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.

We are looking for a motivated Field Sales Executive for the beverage industry based in Siliguri. The ideal candidate will have 1 to 5 years of experience in sales and will be responsible for driving sales and building relationships with clients.Key Responsibilities:1. Sales Development: Identify and pursue new sales opportunities in the designated territory, actively seeking out potential clients and markets to expand business reach.2. Client Relationship Management: Build and maintain strong relationships with existing and new clients, ensuring their needs are met and fostering loyalty to the brand.3. Product Promotion: Effectively present and promote our beverage products to potential clients, emphasizing key features and advantages over competitors.4. Market Analysis: Monitor market trends and competitor activities to provide insights that assist in strategic sales planning and decision-making.5. Reporting: Prepare and submit regular sales reports to management, detailing performance metrics, sales forecasts, and feedback from clients to help inform future strategies.Required Skills and Expectations:Candidates should possess a graduate degree and have a strong understanding of the beverage industry. Excellent communication and interpersonal skills are essential for interacting with clients effectively. A results-oriented mindset along with the ability to work independently is necessary to succeed in this role. Candidates should also be comfortable with using sales software and tools to track progress and manage client relationships. A male candidate is preferred due to specific team dynamics.

We are looking for a female Office Receptionist to join our team in Siliguri. As a Receptionist, you will be responsible for maintaining customer relationships, handling general administration tasks, managing the front desk, answering phones, and communicating with customers effectively.Key Responsibilities:- Greet visitors and direct them to the appropriate person or department.- Answer and transfer incoming calls courteously and promptly.- Handle customer inquiries and provide information about products or services.- Maintain a neat and organized front desk area.- Assist with general administrative tasks such as filing, data entry, and scheduling appointments.Required Skills and Expectations:- Excellent customer relationship skills to provide a positive experience for visitors.- Strong general administration skills to efficiently manage office tasks.- Ability to handle a multi-line telephone system and direct calls appropriately.- Good convincing power to persuade customers effectively.- Clear and professional communication skills to interact with customers and colleagues.

As an Airlines Cabin Crew member based in Kolkata, you will play a vital role in ensuring the safety and comfort of passengers throughout their journey. This full-time position is open to candidates with 0 to 6 years of experience, as long as they have completed at least the 10th grade.Key Responsibilities:- Safety Checks: Conduct pre-flight safety checks to ensure all safety equipment is functional and comply with regulations, ensuring passenger safety throughout the flight.- Passenger Assistance: Attend to passengers needs during the flight, providing assistance with seating, refreshments, and any special requirements, creating a pleasant travel experience.- Emergency Procedures: Be prepared to implement emergency procedures when necessary, maintaining passenger safety and calm during stressful situations.- Communication: Communicate effectively with the flight crew and passengers, providing updates and information about the flight, contributing to smooth flight operations.- Cleanliness and Order: Ensure that the cabin is clean and orderly before, during, and after the flight, promoting a positive image of the airline.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor to interact with passengers positively. A commitment to customer service is essential, as is the ability to work well under pressure and in a fast-paced environment. Teamwork is crucial, as you will collaborate closely with fellow crew members. Adaptability and problem-solving skills will help you address passenger needs effectively.

The Air Cargo Executive will be responsible for managing and coordinating air cargo operations to ensure efficient transport of goods. This position involves working closely with various teams and maintaining excellent communication with clients.Key Responsibilities:- Cargo Handling: Oversee the loading and unloading of cargo from aircraft, ensuring proper handling and compliance with safety regulations.- Documentation: Prepare and verify shipping documents, ensuring all necessary paperwork is accurate and complete for customs and regulatory compliance.- Customer Service: Liaise with clients to provide updates on shipment status and address any inquiries or issues they may have.- Coordination with Airlines: Communicate and coordinate with airline representatives to secure space for cargo and manage flight schedules.- Inventory Management: Monitor cargo inventory and help manage stock levels, ensuring timely delivery and minimal delays.- Problem-Solving: Address any unexpected issues that arise during the shipping process, including delays or damages, to maintain service quality.Required Skills and Expectations:- Candidates should possess at least a 10th-grade education and have 0 to 6 years of experience in the air cargo or logistics field.- Strong communication skills are essential for liaising effectively with clients and colleagues.- Basic knowledge of air cargo regulations and procedures is preferred but not mandatory, as training may be provided.- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.- A strong sense of responsibility and attention to detail is important to ensure all operations run smoothly.

We are looking for dedicated Ground Staff to join our team in Kolkata. This is a full-time position suitable for candidates with little to no experience, as training will be provided. The ideal candidate will have completed at least the 10th grade.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, answer queries, and provide information to ensure a smooth travel experience.- Baggage Handling: Safely manage luggage, ensuring it is loaded and unloaded efficiently and securely during flights.- Safety Checks: Conduct regular inspections of the handling areas and equipment to maintain a safe working environment.- Coordinating with Teams: Work closely with other staff members and departments to ensure that all operations are carried out seamlessly and meet airline standards.- Documentation: Help with necessary paperwork related to check-ins, baggage, and customer interactions to ensure proper records are maintained.Required Skills and Expectations:Candidates should have excellent communication skills to engage with passengers effectively. A friendly and helpful attitude is essential for providing top-notch customer service. Basic problem-solving skills will help in addressing passenger issues promptly. Candidates should be able to work in a fast-paced environment and be comfortable standing for long periods. Being a team player and having the ability to follow instructions accurately are also important traits we expect. Flexibility with working hours may be required, including weekends and holidays.

Join our dynamic team as an Airport Ticketing Executive in Hooghly, India. This full-time role is ideal for individuals looking to start their career in the aviation sector, providing essential services to travelers.nnKey Responsibilities:n- Ticket Booking: Assist customers with booking flight tickets by guiding them through the process and ensuring their travel preferences are met.n- Customer Support: Address queries and resolve issues related to ticketing, providing excellent support throughout the travel booking experience.n- Documentation: Handle passenger documentation by verifying identity and travel details to ensure compliance with airline regulations.n- Coordination with Airlines: Collaborate with various airline partners to stay updated on flight availability, fares, and any changes that may affect passenger travel plans.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade and possess strong communication skills to interact effectively with customers. An enthusiasm for travel and a friendly demeanor are essential to provide a positive customer experience. Basic knowledge of computers and booking systems is an advantage, as is the ability to work collaboratively in a team environment. Flexibility in work hours and a willingness to learn are key traits that will help you succeed in this role.

We are seeking a dedicated Airport Ticketing Executive to join our team in Koch Bihar, India. This is a full-time position suitable for individuals with 0 to 2 years of experience. Candidates must have completed at least the 10th grade.nnKey Responsibilities:n1. Ticket Sales: Assist customers in purchasing tickets for domestic and international flights, ensuring they get the best options available.n2. Customer Service: Provide exceptional service by addressing customer inquiries, resolving issues, and maintaining a positive attitude.n3. Reservation Management: Handle flight reservations and cancellations efficiently, ensuring accurate records are maintained.n4. Documentation: Prepare and manage necessary travel documentation for passengers, including boarding passes and travel itineraries.n5. Collaboration: Work closely with other airport staff and airline representatives to facilitate smooth operations and enhance traveler experiences.nnRequired Skills and Expectations:nCandidates should possess strong communication skills, as engaging with customers is a primary part of the job. Attention to detail is crucial for managing ticket information and customer requests accurately. Basic knowledge of computer systems and software related to ticketing will be necessary, while a friendly demeanor will help in creating a welcoming atmosphere for passengers. A proactive approach and a willingness to learn will be essential for success in this role.