Customer Relationship Job Vacancies in West Bengal

Key Responsibilities:Greet and welcome guests in a warm and professional mannerHandle check-ins, check-outs, and room allocationsManage guest queries, requests, and complaints efficientlyMaintain accurate guest records and billing detailsCoordinate with housekeeping and other departments for smooth operationsHandle telephone calls, emails, and front desk communicationsEnsure adherence to hotel policies and service standards

Swansh Group is seeking a dynamic and experienced Sales Head to lead its wealth management distribution business across mutual funds, AIFs, PMS, Insurance and other financial products. This role is a revenue centre responsible for driving growth, building strong distribution networks, and managing both B2B and B2C channels reporting to Director.

We are looking for a dedicated Customer Care Executive to join our team. This is a full-time position that will allow you to work from home, making it ideal for freshers who have completed their 12th grade education. Female candidates are encouraged to apply.**Key Responsibilities:**- Responding to Customer Inquiries: You will handle incoming calls, chats, and emails from customers, answering their questions and providing information about our products and services.- Resolving Customer Issues: You will assist customers in resolving complaints or problems related to their orders, ensuring a positive experience for each customer.- Maintaining Customer Records: You will keep accurate and detailed records of customer interactions, noting any issues or feedback to help improve our services.- Providing Product Knowledge: You will stay informed about our products and services so you can give customers the most accurate information and support.- Collaborating with Team Members: You will work with other team members to share information and solve complex issues to enhance customer satisfaction.**Required Skills and Expectations:**Candidates should have excellent communication skills in English, both spoken and written. A pleasant and friendly demeanor is essential for interacting with customers. You should be patient and able to work under pressure, as well as demonstrate problem-solving abilities. Basic computer skills and familiarity with customer service software are also important. Being a team player and being adaptable to changing situations will help you succeed in this role.

Requirement - Field sales Salary - Based on job role. Good incentives. Reward given on finishing the targetTraining provided. Full time and part time job are available. Work from home opportunity is also provided for part time job Time - 12 to 3 pm Contact number or Whatsapp CV - 8910117032

We are seeking a dynamic and customer-focused Relationship Manager to manage client relationships, provide personalized matchmaking services, and achieve assigned business targets. The ideal candidate will be responsible for ensuring high customer satisfaction, driving membership upgrades, maintaining regular client engagement, and supporting clients throughout their matrimony journey.Key ResponsibilitiesClient Relationship ManagementBuild and maintain strong relationships with assigned clients.Understand client preferences, expectations, and partner requirements.Provide personalized matchmaking assistance and recommendations.Conduct regular follow-ups with clients regarding profile activity and match responses.Ensure a high level of customer satisfaction through timely and professional service.Address client concerns, objections, and escalations effectively.Service DeliveryGuide clients on profile enhancement and effective usage of matrimony services.Coordinate introductions and facilitate communication between prospective matches.Monitor client engagement and proactively suggest suitable profiles.Maintain accurate records of client interactions in the CRM system.Ensure service commitments and quality standards are consistently met.Sales & Revenue GenerationAchieve monthly, quarterly, and annual revenue targets.Drive membership renewals, upgrades, and premium service sales.Identify cross-selling and upselling opportunities.Convert leads and inquiries into paid memberships.Maintain target achievement while ensuring a positive customer experience.Performance & ReportingTrack daily activities, conversions, and client interactions.Prepare and submit performance reports to management.Maintain data accuracy and compliance with company policies.Contribute to team goals and participate in performance review meetings.Key Performance Indicators (KPIs)Revenue target achievement.Membership renewal and upgrade conversion rate.Customer satisfaction score.Client retention rate.Number of successful profile engagements/interactions.Follow-up and service quality adherence.Required QualificationsBachelor's degree in Business Administration, Marketing, Communications, or related field.

Good communication skill (Bengali / Hindi / English preferred) Handling customer queries & tour bookings Explaining tour packages to customers Phone call & WhatsApp handling Basic computer knowledge (MS Word / Excel / WhatsApp) Friendly behaviour & positive attitude Freshers can apply (experience preferred but not mandatory) Age: 1835 years Full-time / Part-time option availableBenefits: Attractive salary + incentives Growth opportunity in travel industry Tour-related learning & exposure Safe & professional working environment

We are looking for a motivated Field Sales Executive to join our team in Kolkata. This role is essential for driving sales and building strong relationships with clients. The ideal candidate will have 1 to 2 years of experience and a Bachelors degree.**Key Responsibilities:**- **Identify Leads:** Research and find potential clients to expand the customer base for our products.- **Conduct Sales Visits:** Meet clients face-to-face to present products, answer questions, and close sales.- **Build Relationships:** Establish and maintain good relationships with clients to ensure customer satisfaction and repeat business.- **Achieve Sales Targets:** Meet or exceed sales goals by effectively promoting our products and services.- **Prepare Sales Reports:** Keep detailed records of sales activities and results to monitor progress and identify areas for improvement.- **Collaborate with Team:** Work closely with colleagues and management to share valuable customer insights and improve overall sales strategy.**Required Skills and Expectations:**Candidates should possess strong communication skills and be comfortable speaking with clients. A proven track record in sales or customer service is important. The individual should be self-motivated, organized, and capable of managing time effectively. Additionally, proficiency in using basic sales tools and software will be beneficial. A positive attitude and the ability to work well under pressure are essential for success in this role.

We are looking for a motivated Field Sales Executive to join our team in Kolkata. This role involves actively engaging with customers, driving sales, and promoting our products in the field. **Key Responsibilities:**- **Client Engagement:** Regularly visit potential and existing customers to build strong relationships and understand their needs. This helps in tailoring our offerings effectively.- **Sales Reporting:** Maintain accurate records of sales activities, customer interactions, and feedback to ensure transparency and help in strategizing future sales.- **Product Demonstration:** Present our products to customers, showcasing their features and benefits. This is essential for helping clients make informed purchasing decisions.- **Market Research:** Collect valuable information about competitors and market trends, which will aid in refining our sales approach and staying ahead in the industry.- **Achieving Sales Targets:** Focus on meeting and exceeding monthly sales goals set by management, contributing to the overall growth of the company.**Required Skills and Expectations:**- Strong communication skills are essential to effectively convey product information and build rapport with clients.- Ability to work independently and manage time efficiently, as the role involves travel and meeting clients on-site.- Basic understanding of sales techniques and customer service principles will be important in fulfilling job responsibilities.- A proactive attitude and enthusiasm for sales are crucial to drive results.- While previous experience is a plus, candidates with a positive mindset and a willingness to learn will be considered.

We are looking for dynamic and dedicated Multi Tasking Staff to join our team. This part-time role is perfect for freshers who have completed their 10th grade education. The work will primarily be done from home, providing a flexible working environment. Below are the key responsibilities and required skills for this position.**Key Responsibilities:**- **General Administrative Support**: Assist in various administrative tasks such as data entry, managing files, and maintaining records to ensure smooth operations.- **Communication Management**: Handle incoming and outgoing communications, including emails and messages, ensuring all queries are addressed promptly.- **Inventory Management**: Help in tracking and managing office supplies and equipment, ensuring that everything is stocked and organized.- **Research Tasks**: Conduct simple research as required, gathering data and information to assist the team in decision-making processes.- **Support Team Members**: Provide support to other team members with their tasks as needed, promoting teamwork and collaboration.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess good organizational skills. Basic computer knowledge and familiarity with software such as MS Office are essential. Good communication skills, both written and verbal, are important to succeed in this role. A positive attitude, willingness to learn, and the ability to work independently from home are highly valued. Being a quick learner and adaptable to varying tasks will ensure success in this diverse role.

We are looking for a Back Office Assistant to support our team in the New Market Area. This is a full-time position suitable for candidates with 0 to 3 years of experience. A minimum education level of 10th pass is required.**Key Responsibilities:**- **Data Entry:** Accurately input and update data in our systems, ensuring information is current and accessible.- **Documentation:** Assist in organizing and maintaining files and documentation, helping to keep our records in order and easy to retrieve.- **Communication:** Handle communication with other departments and clients, supporting team members and improving workflow.- **Inventory Management:** Help track office supplies and manage stock levels, ensuring that necessary materials are available when needed.- **Routine Administrative Tasks:** Perform various office tasks such as photocopying, filing, and scanning documents to support daily operations.**Required Skills and Expectations:**Candidates should be detail-oriented and possess good organizational skills. Basic computer skills, including knowledge of Microsoft Office, are essential. Strong communication abilities, both verbal and written, will help in interacting effectively with team members and clients. We expect candidates to work well under pressure and be able to manage time efficiently. A willingness to learn and adapt to new tasks is important, as is the ability to work independently as well as part of a team.

We are looking for a skilled International Travel Sales Executive to join our team in Rajarhat Gopalpur. This role is ideal for a motivated individual with a passion for travel and an ability to connect with clients.As an International Travel Sales Executive, your primary responsibility will be to sell international travel packages to potential customers. You will engage with clients to understand their travel needs, provide personalized recommendations, and assist them in designing their dream vacations. You will also work closely with travel suppliers to negotiate the best rates and ensure quality service.Key responsibilities include:- **Client Engagement:** Build strong relationships with clients by understanding their travel preferences and offering tailored solutions.- **Sales Targets:** Meet and exceed sales targets by proactively seeking out new clients and upselling travel packages.- **Market Research:** Stay updated on global travel trends and competitor offerings to provide clients with relevant information.- **Documentation:** Prepare travel itineraries and ensure all necessary arrangements, such as flights, accommodations, and activities, are organized properly.You should possess excellent communication and interpersonal skills, with a demonstrated ability to sell and negotiate effectively. A strong customer service orientation is essential. Candidates must have at least 1-2 years of sales experience in the travel industry and should hold a graduate degree. This full-time position requires you to work from the office in a collaborative environment.

A Territory Sales In charge (TSI) is responsible for achieving sales targets, ensuring product availability, and managing distribution within an assigned territory. The role focuses on market execution, retailer engagement, and driving overall sales growth.

We are looking for a courteous Front Desk Receptionist to join our team in Kolkata. The ideal candidate will have experience in customer service, be a good communicator, and possess excellent organizational skills. **Key Responsibilities:**- **Greet Visitors:** Welcome and assist guests with warmth, ensuring they feel comfortable and attended to as soon as they arrive.- **Answer Phone Calls:** Respond to incoming calls promptly and professionally. Take messages or redirect calls to the appropriate departments when needed.- **Manage Appointment Scheduling:** Organize and confirm appointments for staff, ensuring the schedule is clear and efficiently managed.- **Maintain Front Desk Environment:** Keep the reception area clean and organized. This includes managing the display of brochures and company information.- **Handle Inquiries:** Address customer inquiries with accurate information regarding services, policies, and other relevant topics.- **Perform Administrative Tasks:** Assist with everyday office tasks such as data entry, filing documents, and maintaining office supplies.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with visitors and staff.- Basic computer skills, including proficiency in Microsoft Office, are necessary for administrative duties.- A friendly and approachable demeanor is expected, as the receptionist serves as the first point of contact for the company.- The candidate must be detail-oriented and able to multitask in a busy environment.- Prior experience in a similar role is preferred, but candidates with a strong willingness to learn will also be considered.

Job Openings for 150 Sales Manager Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Sc, B.E, B.Tech, M.B.A/PGDM with Good knowledge in Direct Marketing, Customer Relationship, Marketing, Retail Sales, Corporate Sales, Channel Sales, Marketing Communication, Time Management, Sales Operations, Leadership, Management Skills, Direct Sales, Lead Generation, Interpersonal Skills, Problem Solving, Technical Sales, Field Sales, Negotiation Skills, Convincing Power, B2B Sales, Project Sales, Cross Selling, Sales Strategy, Target Achievement, Area Sales, Lead Management, Sales Target, Sales, Communication Skills etc.interview interview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Greetings from rightfit resources,We are urgently hiring Relationship Manager role (MOTOR INSURANCE) :* Qualification: Graduate Completed* Age: Maximum 30 years* Experience: 1 year in field sales (preference for motor insurance sales with stability in previous and current organization)* Salary: 3.75 LPA + Incentives + Travel Allowance +Medical Insurance* Knowledge: Familiarity with motor insurance in the agency channel

We are hiring for field sales executive position . Fresher can apply. Experience can also be welcomed. Candidates must carry an updated CV, Aadhar card, Pan Card , Class 12 result, Graduation certificate, cancel cheque