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Customer Relationship Job Vacancies in West Bengal

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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Care BPO Voice Telephone Handling Customer Relationship Hindi BPO Good Communication Skills
BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days Salary:
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  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Kolkata
Good Communication Skills Customer Relationship Marketing Communication Sales Operations Leadership Lead Generation
We are looking for a motivated Sales Officer to join our team in Kolkata. This full-time position requires a passionate individual with 1 to 7 years of experience in sales. As a Sales Officer, you will play a vital role in driving our sales efforts and contributing to our business growth.Key Responsibilities:1. **Customer Engagement**: Interact with customers to understand their needs and provide solutions that meet their requirements, ensuring a positive experience.2. **Sales Strategy Implementation**: Execute sales strategies to achieve individual and team targets, helping to expand our market presence and drive revenue.3. **Product Knowledge**: Maintain a deep understanding of our products and services to effectively communicate their value to potential customers.4. **Lead Generation**: Identify and generate new business leads through various channels, including networking, referrals, and market research.5. **Reporting and Analytics**: Keep accurate records of sales activities, client feedback, and sales performance, contributing to regular reports for management review.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to build rapport with customers. A proactive approach to problem-solving and the ability to work collaboratively in a team are essential. Basic computer skills for documentation and reporting are also necessary. A commitment to meeting sales targets and a positive attitude towards learning and development are expected. A 12th-grade education is the minimum requirement for this role.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Airport Ticketing Executive to manage passenger ticketing and assist customers at the Kolkata airport. This entry-level position is ideal for recent school graduates looking to start their careers in the airline industry.Key Responsibilities:- **Customer Service:** Greet and assist passengers with ticketing inquiries, ensuring a pleasant travel experience. Engage with customers in a friendly manner, addressing their needs effectively.- **Ticket Booking:** Process ticket bookings, changes, and cancellations both online and offline. Accurately input information into the system to minimize errors and improve efficiency.- **Payment Processing:** Handle payment transactions and provide receipts to customers. Ensure all financial transactions are processed smoothly and securely.- **Information Management:** Provide accurate flight information and updates to passengers. Keep customers informed of any changes to their schedules or additional requirements.- **Collaboration:** Work closely with airline representatives and other airport staff to coordinate ticketing operations efficiently. Foster a strong team environment to achieve common goals.Required Skills and Expectations:Candidates should possess excellent communication skills, a friendly attitude, and the ability to work in a fast-paced environment. Attention to detail is crucial for processing ticket information accurately. A basic understanding of computer systems is necessary, along with a willingness to learn about airline policies and procedures. Strong interpersonal skills will help in building relationships with colleagues and customers alike. Being a quick learner with a positive mindset will aid in excelling in this role.
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  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Garfa Kolkata
Customer Relationship Marketing Communication Direct Sales Lead Generation Agency Sales
We provide good salary with incentive for those who want huge earning, its a direct company no hidden cost.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Bandel Hooghly
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Job Role of Back Office AssistantThe role mainly involves:Data entry and record maintenanceDocumentation verificationBanking operations supportMIS and report preparationCustomer file managementCoordination with branch and operations teamMain ResponsibilitiesDocumentation WorkVerify customer documentsMaintain account opening forms and loan filesUpdate KYC recordsScan and upload documents into the systemData Entry & Record KeepingEnter customer and transaction detailsMaintain databases and Excel sheetsUpdate daily operational reportsBanking Operations SupportAssist in account opening processSupport cheque processing and transaction recordsHandle back-end banking activitiesCustomer Support (Limited)Resolve basic customer queriesCoordinate with customers for pending documentsFollow up for verification or approval processMIS & ReportingPrepare daily/monthly reportsMaintain operational records for audit purposesCoordination WorkCoordinate with sales team, branch staff, and managersSupport finance and compliance departmentsSkills RequiredBasic computer knowledgeMS Excel and MS OfficeGood typing speedCommunication skillsAttention to detailDocumentation handling abilityEligibility CriteriaUsually required:Any GraduateFreshers can applyBasic English communicationComputer knowledge preferredSalary Range (India)Freshers: 1.5 LPA - 2.5 LPAExperienced: 3 LPA+ depending on company and experienceWork EnvironmentOffice-based jobFixed working hours in most companiesLess field workLess sales pressure compared to sales rolesCareer GrowthBack Office Assistant Operations Executive Senior Operations Officer Branch Operations Manager
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations. You will work in a fast-paced environment and collaborate with various teams to enhance the travel experience for passengers. Your responsibilities will include:- **Passenger Assistance**: You will provide support and guidance to passengers at various checkpoints, helping them with inquiries and ensuring they have a comfortable travel experience.- **Check-In Support**: Assist passengers during the check-in process, ensuring they have all necessary documents and are informed about their flight details.- **Baggage Handling Coordination**: Work with baggage services to ensure that passengers' luggage is handled efficiently and safely, including tracking and resolving any lost baggage issues.- **Safety and Security Compliance**: Help maintain safety and security protocols at the airport by monitoring activity and reporting any suspicious behavior to management.- **Collaboration with Teams**: Coordinate with other airport staff, including ground crew and airline representatives, to ensure operations run smoothly and efficiently.To succeed in this role, you should have:- **Strong Communication Skills**: Clear and effective communication is essential for interacting with passengers and colleagues.- **Attention to Detail**: You will need to pay close attention to procedures and regulations to ensure compliance and safety.- **Problem-Solving Ability**: Being able to quickly address and resolve issues that may arise during airport operations is important.- **Team Player Attitude**: You should be willing to work collaboratively with others to achieve common goals in a busy environment.Overall, a positive attitude and a willingness to learn will contribute significantly to your success as an Airport Operations Executive.
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Sales Manager - Kolkata

Car Mel Device Pvt Ltd

  • 1 - 4 yrs
  • 5.0 Lac/Yr
  • Kolkata
Direct Marketing Customer Relationship Channel Sales Direct Sales Interpersonal Skills Negotiation Skills B2B Sales Target Achievement Area Sales Sales Target Communication Skills
Job SummaryWe are looking for an experienced and dynamic Sales Manager to drive business growth for Fire Alarm and PA/VA (Public Address & Voice Alarm) systems across the Eastern Region. The candidate will be responsible for developing new business opportunities, managing key accounts, and achieving sales targets in verticals such as commercial buildings, industrial projects, infrastructure, healthcare, hospitality, and government sectors.Key ResponsibilitiesDevelop and execute sales strategies for Fire Alarm and PA/VA solutions in the Eastern Region.Identify and generate new business opportunities through consultants, system integrators, contractors, and end users.Manage existing client relationships and ensure customer satisfaction.Prepare techno-commercial proposals, presentations, and project quotations.Coordinate with OEMs, design, and technical teams for project specifications and approvals.Achieve monthly and annual sales targets.Track market trends, competitor activities, and upcoming projects.Conduct product presentations and training sessions for channel partners and customers.Support project execution teams for smooth handover and customer coordination.Desired Candidate ProfileBachelor
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Customer Support Executive - Freshers

Drivado Transfers Private Limited

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Handling Customer Support Good Communication Skills Customer Relationship
We are looking for a dedicated Customer Support Executive to join our team in Kolkata. This is a full-time role suitable for candidates with 0 to 1 year of experience, and you will work from our office.**Key Responsibilities:**- **Assist Customers**: Respond to customer inquiries and provide accurate information regarding products and services to ensure a positive experience.- **Resolve Issues**: Address and resolve customer complaints in a timely manner, demonstrating empathy and problem-solving skills to enhance customer satisfaction.- **Maintain Records**: Document customer interactions and maintain accurate records of queries and resolutions to help improve future customer service.- **Follow Up**: Proactively follow up with customers to ensure their issues are resolved and gather feedback to continually improve service quality.- **Team Collaboration**: Work closely with other team members, sharing insights and suggesting improvements to enhance the overall customer support process.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A positive attitude with a focus on customer satisfaction is essential. Basic knowledge of computers and proficiency in using customer support software will be beneficial. Candidates should be detail-oriented and able to manage time efficiently while handling multiple tasks. A willingness to learn and adapt to new challenges will help you thrive in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ticketing Staff member based in Kolkata, you will play a crucial role in ensuring smooth ticketing operations for travelers. Your responsibilities and required skills are outlined below.**Key Responsibilities**:- **Customer Assistance**: Help passengers with inquiries about flight schedules, ticket prices, and travel documentation. Provide timely and accurate information to enhance customer satisfaction.- **Ticket Issuance**: Process ticket bookings and issue electronic and paper tickets. Ensure all information is correctly entered to prevent errors and delays.- **Payment Processing**: Handle various payment methods, including cash and cards, and ensure all transactions are secure and accurately recorded.- **Problem Resolution**: Address any issues or complaints raised by customers regarding ticketing or flight changes, using effective communication skills to resolve them promptly.- **Record Maintenance**: Keep accurate records of ticket sales and customer interactions. This ensures compliance with company policies and aids in future sales strategies.**Required Skills and Expectations**:- **Communication Skills**: You should have strong verbal and written communication skills to interact pleasant with customers and resolve their concerns effectively.- **Attention to Detail**: Precision is key in ticketing. You must pay attention to details to avoid mistakes that could affect travel plans.- **Team Player**: Being able to work collaboratively with colleagues in a fast-paced environment is essential.- **Basic Computer Skills**: Familiarity with computer systems and software used in ticketing operations is important, as you will work extensively with technology.- **Flexibility**: You should be willing to work various shifts, including weekends and holidays, to meet the needs of travelers.
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  • 0 - 1 yrs
  • Kolkata
Customer Relationship Microsoft Word Microsoft Excel Customer Calling Back Office Sales Followups Communication Skills
Job Responsibilities:Customer handling and supportAccount opening assistanceDocumentation verificationBackend banking workLoan & card information support
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Durgapur
Customer Relationship Retail Sales Marketing Communication Direct Sales Field Sales Field Marketing Selling Skills
We are looking for a motivated Field Sales Executive to join our team in Durgapur. This entry-level position is perfect for someone eager to start a career in sales and engage with customers directly.Key Responsibilities:1. **Customer Engagement**: You will approach potential clients, introduce our products, and explain how they can benefit from them.2. **Sales Presentations**: You will conduct presentations to showcase our offerings, highlighting their advantages to persuade customers.3. **Building Relationships**: Establish and maintain strong relationships with customers to foster loyalty and repeat business.4. **Market Research**: Gather feedback and information from the market to help understand customer needs and improve our services.5. **Reporting**: Keep detailed records of sales calls and customer interactions, providing insights to your manager to enhance our strategies.Required Skills and Expectations:We seek candidates who are energetic, have excellent communication skills, and are comfortable interacting with various clients. A positive attitude and the ability to learn quickly are essential for success in this role. You must be able to travel locally and work diligently to meet sales targets. A foundational understanding of sales and customer service principles will be beneficial, and you should have a basic problem-solving ability to address customer inquiries effectively. This role is best suited for males who have completed at least the 10th grade, possess a strong desire to grow in the field of sales, and are ready for a full-time commitment.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Central Kolkata
Basic Computers Good Communication Sales Process Customer Service Customer Relationship Interpersonal Skills Team Management Skills
We are hiringGolden opportunity for seriously candidatesAge - 18 to 30Qualification - HS Location - kolkata Male and female both can applyFreshers can apply Salary - 12.5k to 18.7kTime - 10am to 7pmSend your CV for interview details
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Computer Operations Recruitment Development
As a Back Office Manager, you will play a vital role in ensuring smooth operations within our office environment. Your main focus will be on supporting the team with administrative tasks while maintaining an organized workflow.- **Manage Administrative Tasks**: Handle everyday administrative duties, ensuring that all paperwork and records are kept up to date and accessible.- **Coordinate Office Activities**: Assist in organizing office activities such as meetings, events, and schedules, making sure all necessary arrangements are made for their success.- **Monitor Inventory**: Keep track of office supplies and inventory, promptly ordering when necessary to avoid shortages and ensure a well-stocked office.- **Support Team Communication**: Facilitate communication between departments, ensuring everyone is informed about updates, changes, and important information.- **Oversee Data Entry**: Ensure accurate data entry into company systems, maintaining data integrity and confidentiality at all times.To be successful in this position, you should have excellent organizational skills and attention to detail. Strong communication skills are important for collaborating with colleagues and ensuring tasks are completed efficiently. Familiarity with basic computer programs, such as word processing and spreadsheet software, is beneficial. As a fresher, a positive attitude and willingness to learn will also be key traits for this role. You should be able to work effectively in a team and adapt to changing priorities within a fast-paced office environment.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Park Street Kolkata
Customer Relationship Negotiation Skills BFSI
As a Relationship Manager, you will play a crucial role in building and maintaining strong connections with clients. Your primary goal will be to enhance customer satisfaction and loyalty, helping the organization succeed.**Key Responsibilities:**- **Client Relationship Management**: Establish and nurture relationships with customers, understanding their needs and preferences to provide tailored solutions.- **Customer Support**: Respond to client inquiries and resolve issues promptly, ensuring high levels of satisfaction and trust.- **Sales and Upselling**: Identify opportunities to promote additional services and products based on client needs, contributing to revenue growth.- **Market Analysis**: Monitor industry trends and customer feedback, using insights to improve services and innovate new offerings.- **Reporting**: Prepare regular reports on client feedback, sales trends, and relationship metrics to share with management for strategic planning.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal and written communication skills are essential to interact effectively with clients and colleagues.- **Interpersonal Skills**: Ability to build rapport and manage relationships with diverse clients, showcasing empathy and understanding.- **Problem-Solving Skills**: A proactive approach to identify issues and provide effective solutions that meet client needs.- **Team Player**: Work collaboratively with team members to achieve common goals and enhance overall client satisfaction.- **Knowledge and Education**: A background in B.A, B.Com, B.Sc, or an Advanced/Higher Diploma is preferred, along with a desire to learn and grow in the role.
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Hiring Fresher - Back Office Assistant - Kolkata

A.S Consultancy and Digital Seva

  • 0 - 1 yrs
  • Kolkata
Microsoft Excel Customer Relationship Computer Skills
We are looking for a motivated and detail-oriented Back Office Assistant to join our team in Kolkata. This is a full-time position suitable for fresh graduates or individuals with minimal work experience.**Key Responsibilities:**- **Data Entry:** Accurately input information into computer systems, ensuring that all data is organized and up to date for easy access and reporting.- **Document Management:** Assist in organizing and maintaining files and records, both physical and digital, to ensure that all important documents are easily retrievable.- **Communication Support:** Handle phone calls and emails, directing inquiries to the appropriate departments or team members to facilitate effective communication.- **Inventory Management:** Help monitor and manage office supplies, ensuring that all necessary materials are stocked and available for daily operations.- **Administrative Support:** Provide general assistance to team members with various tasks, fostering a supportive environment and contributing to team productivity.**Required Skills and Expectations:**The ideal candidate will have completed at least 12th grade. You should have basic computer skills, especially in Microsoft Office applications like Word and Excel. Strong attention to detail is crucial to ensure accuracy in your work. Good communication skills, both verbal and written, are necessary for interacting with colleagues and clients. A willingness to learn and adapt to new tasks is important as you grow in this role. Reliability and a strong work ethic are essential for success in the position.
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  • 0 - 1 yrs
  • Harish Mukherjee Road Kolkata
Professional Communication Sales Customer Orientation Relationship Development Relationship Executive Branch Relationship Marketing
We are looking for a Marketing Team Leader to join our team. The ideal candidate will be enthusiastic about leading marketing initiatives while collaborating with a tight-knit group. This position is based in Harish Mukherjee Road and requires a full-time commitment to work from the office.**Key Responsibilities:**- **Lead Marketing Campaigns**: Oversee the planning and execution of marketing campaigns to increase brand awareness and drive sales.- **Team Management**: Direct a small team of marketing professionals, providing guidance, support, and motivation to achieve team goals.- **Market Research**: Conduct research to understand market trends and customer preferences, and use insights to shape marketing strategies.- **Performance Analysis**: Monitor and analyze the effectiveness of marketing campaigns, adjusting strategies as needed for better results.- **Collaboration**: Work closely with other teams such as sales and product development to align marketing efforts with overall business objectives.**Required Skills and Expectations:**- Candidates should have completed their 12th grade, with a strong desire to develop their marketing skills.- Excellent communication skills are essential, as you will need to convey ideas clearly to your team and during campaigns.- Basic knowledge of digital marketing techniques, including social media and online advertising, is preferred.- A proactive attitude and the ability to work well in a team environment are crucial for success in this role.- Being detail-oriented and organized will help in managing multiple projects efficiently.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Kolkata. This role involves assisting passengers with ticket reservations and providing excellent customer service. No prior experience is necessary, making it a great opportunity for recent graduates.Key Responsibilities:1. **Ticket Booking**: Assist customers in booking flight tickets, ensuring all details are accurate and complete.2. **Customer Service**: Provide information about flight schedules, baggage policies, and airport facilities, addressing any queries with professionalism and courtesy.3. **Check-In Support**: Help passengers during the check-in process, ensuring they have all necessary documentation and guiding them to their next steps.4. **Handling Payments**: Process payments for ticket sales and provide receipts, ensuring all transactions are handled accurately.5. **Coordination with Airlines**: Communicate with airlines to resolve any ticketing issues and stay informed about flight updates.Required Skills and Expectations:Candidates should have completed the 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately managing ticket bookings and handling payments. A friendly and patient demeanor is essential for providing quality service, especially in busy airport environments. Basic computer skills to operate ticketing software and manage bookings efficiently are also required. Candidates should be willing to work in a fast-paced setting and adapt to various tasks throughout their shift.
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Hiring Fresher - Domestic Ticketing Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
As a Domestic Ticketing Executive, you will play a vital role in the travel industry by assisting customers with their travel needs. Your responsibilities will include:- **Booking Domestic Flights**: You will be responsible for making reservations for customers on various airlines, ensuring they get the best options based on their preferences and budget.- **Customer Assistance**: Providing support to customers for inquiries related to flight timings, availability, and pricing is essential. You'll need to respond to their questions promptly and courteously.- **Ticket Modifications and Cancellations**: You will handle changes to existing reservations, including cancellations and rescheduling, while following airline policies and procedures.- **Issuing Tickets**: Once bookings are confirmed, you will issue tickets accurately and ensure that all details are correct to avoid any travel issues for customers.- **Maintaining Records**: Its important to keep detailed records of all transactions and customer interactions, allowing for effective follow-up and reference for future bookings.To succeed in this role, you should possess excellent communication skills and a strong customer service orientation. Attention to detail is crucial for handling bookings and avoiding errors. A basic understanding of the travel industry and ticketing procedures will be beneficial. Ideally, you should be comfortable using computers and familiar with ticketing software. A positive attitude and the ability to work in a team will help you thrive in this fast-paced environment.
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  • Fresher
  • 1.5 Lac/Yr
  • Park Street Kolkata
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling Customer Communication Customer Support
Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Paschim Medinipur
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Job Role of Back Office AssistantThe role mainly involves:Data entry and record maintenanceDocumentation verificationBanking operations supportMIS and report preparationCustomer file managementCoordination with branch and operations teamMain ResponsibilitiesDocumentation WorkVerify customer documentsMaintain account opening forms and loan filesUpdate KYC recordsScan and upload documents into the systemData Entry & Record KeepingEnter customer and transaction detailsMaintain databases and Excel sheetsUpdate daily operational reportsBanking Operations SupportAssist in account opening processSupport cheque processing and transaction recordsHandle back-end banking activitiesCustomer Support (Limited)Resolve basic customer queriesCoordinate with customers for pending documentsFollow up for verification or approval processMIS & ReportingPrepare daily/monthly reportsMaintain operational records for audit purposesCoordination WorkCoordinate with sales team, branch staff, and managersSupport finance and compliance departmentsSkills RequiredBasic computer knowledgeMS Excel and MS OfficeGood typing speedCommunication skillsAttention to detailDocumentation handling abilityEligibility CriteriaUsually required:Any GraduateFreshers can applyBasic English communicationComputer knowledge preferredSalary Range (India)Freshers: 1.5 LPA - 2.5 LPAExperienced: 3 LPA+ depending on company and experienceWork EnvironmentOffice-based jobFixed working hours in most companiesLess field workLess sales pressure compared to sales rolesCareer GrowthBack Office Assistant Operations Executive Senior Operations Officer Branch Operations Manager
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Howrah
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Job Role of Back Office AssistantThe role mainly involves:Data entry and record maintenanceDocumentation verificationBanking operations supportMIS and report preparationCustomer file managementCoordination with branch and operations teamMain ResponsibilitiesDocumentation WorkVerify customer documentsMaintain account opening forms and loan filesUpdate KYC recordsScan and upload documents into the systemData Entry & Record KeepingEnter customer and transaction detailsMaintain databases and Excel sheetsUpdate daily operational reportsBanking Operations SupportAssist in account opening processSupport cheque processing and transaction recordsHandle back-end banking activitiesCustomer Support (Limited)Resolve basic customer queriesCoordinate with customers for pending documentsFollow up for verification or approval processMIS & ReportingPrepare daily/monthly reportsMaintain operational records for audit purposesCoordination WorkCoordinate with sales team, branch staff, and managersSupport finance and compliance departmentsSkills RequiredBasic computer knowledgeMS Excel and MS OfficeGood typing speedCommunication skillsAttention to detailDocumentation handling abilityEligibility CriteriaUsually required:Any GraduateFreshers can applyBasic English communicationComputer knowledge preferredSalary Range (India)Freshers: 1.5 LPA - 2.5 LPAExperienced: 3 LPA+ depending on company and experienceWork EnvironmentOffice-based jobFixed working hours in most companiesLess field workLess sales pressure compared to sales rolesCareer GrowthBack Office Assistant Operations Executive Senior Operations Officer Branch Operations Manager
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Microsoft Excel Microsoft Word Internal Communication General Office Management Communication System English Language Customer Calling Computer Skills Back Office Sales Followups Email Writing Quick Learner Communication Skills
Job Role of Back Office AssistantThe role mainly involves:Data entry and record maintenanceDocumentation verificationBanking operations supportMIS and report preparationCustomer file managementCoordination with branch and operations teamMain ResponsibilitiesDocumentation WorkVerify customer documentsMaintain account opening forms and loan filesUpdate KYC recordsScan and upload documents into the systemData Entry & Record KeepingEnter customer and transaction detailsMaintain databases and Excel sheetsUpdate daily operational reportsBanking Operations SupportAssist in account opening processSupport cheque processing and transaction recordsHandle back-end banking activitiesCustomer Support (Limited)Resolve basic customer queriesCoordinate with customers for pending documentsFollow up for verification or approval processMIS & ReportingPrepare daily/monthly reportsMaintain operational records for audit purposesCoordination WorkCoordinate with sales team, branch staff, and managersSupport finance and compliance departmentsSkills RequiredBasic computer knowledgeMS Excel and MS OfficeGood typing speedCommunication skillsAttention to detailDocumentation handling abilityEligibility CriteriaUsually required:Any GraduateFreshers can applyBasic English communicationComputer knowledge preferredSalary Range (India)
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Communication Skills Good Communication Skills
We are seeking a motivated Airlines Executive to join our team in Kolkata. This entry-level position is perfect for individuals who are looking to start their career in the aviation industry.Key Responsibilities:1. **Customer Service:** Assist passengers with inquiries, providing information about flight schedules, ticket bookings, and airport services to ensure a positive travel experience.2. **Ticketing and Reservations:** Handle ticket bookings, changes, and cancellations accurately while ensuring compliance with airline policies and procedures.3. **Check-in Support:** Guide passengers through the check-in process, ensuring that all necessary documents are verified and baggage is checked in securely.4. **Problem Resolution:** Address any issues or complaints raised by passengers promptly and efficiently, working to find suitable solutions to enhance customer satisfaction.5. **Communication:** Maintain clear communication with team members and airline personnel to ensure smooth operations and coordination in all customer-related processes.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to effectively interact with customers. A detail-oriented mindset is necessary for managing ticketing and reservations. Basic knowledge of the airline industry is a plus, but not mandatory. Applicants should be adaptable and able to work in a dynamic environment. A commitment to teamwork and customer satisfaction is essential for success in this role.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kalimpong
Customer Relationship Air Ticketing Ticket Booking
We are looking for an enthusiastic Air Ticketing Staff member to join our team in Kalimpong. This position is ideal for individuals who have recently completed their education and are eager to start their career in the travel industry.**Key Responsibilities:**- **Ticket Reservations:** Handle and process customer requests for flight bookings, ensuring accuracy in entering passenger details and travel information.- **Customer Service:** Assist customers with inquiries regarding flight schedules, ticket prices, and travel policies, ensuring a positive experience for all clients.- **Ticket Issuance:** Issue electronic and paper tickets as per company policies, ensuring that customers receive their tickets promptly.- **Payment Processing:** Manage payment transactions related to air ticket bookings, ensuring that all financial processes adhere to company guidelines.- **Problem Resolution:** Address any issues or changes with bookings, such as cancellations or rescheduling, and provide suitable solutions to customers.**Required Skills and Expectations:**- **Communication Skills:** Clear verbal and written communication skills are essential for interacting with customers and colleagues effectively.- **Attention to Detail:** A strong focus on accuracy when processing bookings and data is crucial to avoid errors.- **Basic Computer Skills:** Familiarity with computers and ticketing software is important for efficient ticket processing.- **Customer Service Orientation:** A friendly and helpful attitude towards customers is expected to foster a positive experience.- **Team Player:** Ability to work collaboratively with team members in a busy office environment is essential for meeting customer needs. This position is suited for individuals who are motivated to learn and grow in the travel sector.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
As an Air Ticketing Executive in Kolkata, you will assist customers with flight bookings, changes, and cancellations while providing exceptional service.Key Responsibilities:1. **Flight Reservations**: You will manage and process flight reservations, ensuring accuracy and timely confirmation for customers.2. **Customer Service**: Interact directly with clients to understand their travel needs, addressing any queries and providing solutions to enhance their experiences.3. **Ticket Issuance**: Prepare and issue electronic tickets while ensuring compliance with airline policies and regulations.4. **Fare Calculation**: Accurately calculate and communicate fares, taxes, and fees, ensuring clarity for customers before purchases.5. **Problem Resolution**: Facilitate solutions for customer issues, including refunds and itinerary changes, while keeping clients updated on progress.6. **Database Management**: Maintain and update customer records and transaction details efficiently for future reference.Required Skills and Expectations:Candidates must have completed their 12th grade and should possess strong communication skills to interact effectively with customers. Attention to detail is critical to ensure accurate ticketing and fare calculations. A basic understanding of airline industry practices will be an added advantage. Proficiency in basic computer applications promotes efficiency in managing bookings and customer interactions. A positive attitude and willingness to learn will contribute to your success in this role.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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Air Ticketing Executive Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for motivated Air Ticketing Staff to manage ticket bookings and assist customers with their travel needs in our Kolkata office. This is an entry-level position suitable for fresh graduates or individuals with up to one year of experience. Key Responsibilities:- **Ticket Reservations**: Handle customer inquiries and book flights based on their preferences, ensuring accuracy and timely processing.- **Customer Support**: Provide excellent service by answering questions about ticket prices, flight schedules, and travel itineraries, helping customers feel valued and informed.- **Payment Processing**: Assist in processing payments and issuing e-tickets, ensuring all transactions are secure and carried out efficiently.- **Documentation**: Maintain and organize travel documents and records, ensuring compliance with company policies and industry regulations.- **Problem Solving**: Address any issues that arise during the booking process, effectively finding solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills to interact with diverse customers and provide clear information. Attention to detail is essential to avoid errors in reservations and documentation. Being tech-savvy is a plus, as proficiency in booking software is beneficial. A positive attitude and willingness to learn will help candidates thrive in this fast-paced environment. Adaptability to changing customer needs and a commitment to delivering exceptional service are also expected. This role offers a great opportunity for growth in the travel industry for those eager to make their mark.
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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  • Fresher
  • 4.3 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Basic Computer Skills Communication Customer Support
We are looking for an Air Ticketing Executive to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel industry. You will assist customers in booking flights and ensuring a smooth travel experience.Key Responsibilities:- **Flight Booking and Reservations:** You will manage customer inquiries and assist in booking air tickets according to their preferences and budgets, ensuring all details are accurately processed.- **Customer Service:** Provide excellent support by addressing customer questions and concerns regarding ticketing, travel itineraries, and any changes or cancellations.- **Documentation Handling:** Ensure all necessary travel documents are collected and verified, including passports and visa information, to comply with airline and regulatory requirements.- **Collaboration with Airlines:** Coordinate with airline partners to secure the best rates and availability for customers, maintaining strong professional relationships.- **Stay Updated on Travel Regulations:** Keep yourself informed about airline policies, travel advisories, and regulatory changes to provide accurate information to customers.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work in a fast-paced environment. Basic knowledge of computer systems and proficiency in using ticketing software is preferred. A positive attitude and dedication to providing outstanding customer service will be essential for success in this role. As a fresh graduate, eagerness to learn and adapt is highly valued.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Computer
We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441
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