Airport Customer Service Associate || Freshers & Experienced

We are seeking a motivated and friendly Airport Customer Service Associate to join our team. This part-time position allows you to work from home while assisting travelers with their needs, ensuring a positive airport experience.

Key Responsibilities:

1. **Customer Assistance**: Provide support to passengers through various communication channels, addressing inquiries about flights, baggage, and airport services promptly and professionally.

2. **Issue Resolution**: Assist in resolving customer complaints with empathy and efficiency, ensuring that all issues are handled respectfully and effectively.

3. **Information Dissemination**: Share important updates regarding flight schedules, airport policies, and safety information to keep customers informed during their travel.

4. **Team Collaboration**: Work closely with other team members to ensure a seamless customer experience, sharing feedback and ideas to improve service quality.

Required Skills:

- **Communication Skills**: You should have strong verbal and written communication skills in English and Hindi, enabling clear and courteous interactions with passengers.

- **Problem-Solving**: A knack for quickly identifying issues and developing practical solutions to enhance the customer experience is essential.

- **Adaptability**: Be prepared to handle unexpected situations calmly and efficiently, demonstrating resilience in a fast-paced environment.

- **Basic Computer Skills**: Familiarity with using computers and software applications for managing customer interactions and information is important.

Expectations include a positive attitude, the ability to work independently, and a commitment to delivering excellent customer service. This role is ideal for recent high school graduates or individuals looking to start their career in customer service.

• Experience

  0 - 1 Years

• No. of Openings

  21

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab

• Walk-in interview location

  Kolkata

• Walk-in Date

  14/07/2026 - 20/07/2026

• Walk-in Time

  10:30 AM - 12:30 PM