Airport Customer Service Associate || Freshers & Experienced

As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.

Key Responsibilities:

- Assist Passengers: Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.

- Handle Complaints: Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.

- Provide Information: Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.

- Coordinate with Airlines: Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.

- Maintain Records: Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.

Required Skills and Expectations:

- Communication Skills: You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.

- Customer Service Orientation: A friendly and helpful attitude is essential for creating a positive experience for travelers.

- Problem-Solving Skills: You should be able to think on your feet and resolve issues effectively under pressure.

- Tech-Savvy: Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.

- Time Management: Efficiently manage your time to handle multiple inquiries and tasks in a busy environment.

This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.

• Experience

  0 - 1 Years

• No. of Openings

  21

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Part Time

• Work Location Type

  Work from Home

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab

• Walk-in interview location

  Kolkata

• Walk-in Date

  14/07/2026 - 20/07/2026

• Walk-in Time

  10:30 AM