Customer Relationship Job Vacancies in Telangana

Job Title: Business Development Manager (BDM)Job Type: Full-TimeLocation: HyderabadKey ResponsibilitiesIdentify and develop new business opportunities.Build and maintain strong relationships with clients.Communicate effectively with clients to understand their requirements.Present company services and explain business solutions.Conduct client meetings and visits whenever required.Generate leads and convert them into business opportunities.Negotiate and close deals with potential clients.Follow up with clients and ensure customer satisfaction.Coordinate with internal teams for smooth execution of client requirements.Maintain records of client interactions and business activities.RequirementsAny GraduateGood communication and interpersonal skills.Strong convincing and negotiation skills.Ability to build and maintain client relationships.Willingness to travel for client meetings when required.Basic knowledge of MS Office.Freshers with excellent communication skills and experienced candidates can apply.SalaryNegotiable based on profile and experience.

As a Customer Relationship Executive, you will play a key role in managing and enhancing relationships with our clients. You will ensure customer satisfaction and drive business growth through effective communication and support.Key Responsibilities:- Manage Customer Accounts: Oversee and maintain relationships with assigned customers, ensuring their needs are met and their concerns are addressed promptly.- Customer Support: Provide exceptional support via phone, email, or in-person, assisting clients with inquiries and resolving issues to enhance their experience.- Feedback Collection: Gather customer feedback to understand their needs and preferences, helping to inform service improvements and product offerings.- Sales Assistance: Collaborate with the sales team to identify upselling or cross-selling opportunities, facilitating additional revenue generation through existing accounts.- Reporting: Prepare regular reports on customer interactions, feedback, and trends, providing valuable insights to management for strategic decision-making.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication abilities are crucial for effective interactions with customers and team members.- Problem-Solving Skills: You should be able to analyze issues quickly and develop practical solutions to enhance customer satisfaction.- Relationship Management: A track record of building and maintaining positive relationships with clients is essential, showing an understanding of their needs and expectations.- Adaptability: The ability to adapt to changing situations and customer demands is important in this dynamic role.- Team Player: Collaboration with colleagues across departments will be vital to ensure a seamless customer experience. Candidates should have 3 to 8 years of experience in customer service or a related field, demonstrating the ability to handle challenging situations with ease.

We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. Key Responsibilities:- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - Ticketing Support: Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- Baggage Services: Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- Information Services: Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- Safety and Security Compliance: Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.

Key Responsibilities:Welcome guests warmly and assist them in seating arrangements.Present menus, take food and beverage orders accurately, and serve them promptly.Ensure guest satisfaction through attentive and personalized service.Maintain cleanliness and organization of the dining area, tables, and service stations.Handle guest complaints or queries courteously and escalate when necessary.Coordinate with kitchen and bar staff to ensure timely order delivery.Follow all food safety, hygiene, and sanitation standards as per company and FSSAI norms.Assist in table setup, buffet arrangement, and banquet service when required.Process billing and payments accurately and maintain proper cash/credit card handling.Support F&B supervisors and managers in daily operations and special events.

An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, handling customer queries, and ensuring smooth travel arrangements. They work with airlines, travel agencies, or airport offices using reservation systems. Key Responsibilities1. Ticket Booking & ReservationsBook domestic and international flight tickets for customersCheck seat availability, fares, and schedulesIssue, reissue, and cancel tickets as per customer requests2. Customer ServiceAssist customers with travel queries (routes, baggage, visa basics)Provide best fare options and travel solutionsHandle complaints and resolve booking issues professionally3. Fare Calculation & PricingCalculate ticket costs, discounts, and taxesInform customers about promotional offers and dealsEnsure accurate billing and payment processing4. Documentation & ComplianceVerify passenger details (name, ID, passport)Ensure compliance with airline and government regulationsMaintain records of bookings and transactions5. Use of Reservation SystemsOperate Global Distribution Systems (GDS) such as:Amadeus GDSSabre GDSGalileo GDS Required SkillsStrong communication and interpersonal skillsKnowledge of airline codes, routes, and fare rulesBasic computer proficiency and typing speedProblem-solving and customer-handling abilityAttention to detail and accuracy Educational QualificationMinimum: 10+2 (Higher Secondary)Preferred: Graduate in any streamCertification in Air Ticketing / Travel & Tourism is an advantage ExperienceFresher or 0-2 years experience in ticketing/travel agencyExperience with GDS systems is highly preferred Salary (India Approx.)Fresher: 20,000 - 25,000 per monthExperienced: 30,000 - 1,00,000+ per month