Customer Service Representative Jobs For 12th Pass Freshers

Vtekis Consulting India Private Limited
Key Skills

Customer Support Outbound Calling Customer Relationship Desktop Support Internal Communication Voice Process Inbound Outbound Sales Customer Service Inbound Voice Process Good Communication Inbound Process English Language Technical Services Customer Calling

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Job Description

Respond to customer questions politely and professionally.

Verify customer identity before sharing confidential information.

Record interactions accurately in CRM or ticketing systems.

Resolve complaints within the company's service-level agreements (SLAs).

Escalate complex or sensitive issues to the appropriate department.

Protect customer data and maintain confidentiality.

Follow company policies, applicable laws, and approved scripts.

Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.

  • Experience

    0 - 1 Years

  • No. of Openings

    50

  • Education

    12th Pass

  • Role

    Customer Care Representative

  • Industry Type

    Other

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 29 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Internet Allowance, One-way Cab

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About Vtekis Consulting India Private Limited

We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries.

We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.
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