52

Customer Relationship Executive 12th Pass Jobs in Lucknow

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  • 0 - 6 yrs
  • Female
  • Lucknow
Tele Caller Customer Relationship Customer Support Data Management Data Entry Operator Microsoft
We are seeking a dedicated and polite Customer Relationship Executive to join our showroom team in Lucknow. The ideal candidate should possess excellent communication skills and a strong commitment to customer service.Key Responsibilities:- Maintain customer records diligently to ensure all information is accurate and up-to-date, facilitating easy access for future customer interactions.- Make follow-up calls to customers to provide updates, gather feedback, and encourage repeat business, forming lasting relationships.- Support sales and service activities by assisting customers with their inquiries, providing product information, and guiding them through the purchasing process.Required Skills and Expectations:Candidates must have completed at least 12th grade and can range from fresh graduates to those with up to six years of experience. This role is open exclusively to female applicants. The position is full-time and requires working from the office in Lucknow. Strong organizational skills and the ability to handle multiple tasks while maintaining a positive attitude are essential. Proficiency in computers to update customer databases and ensure smooth communication is also important. A willingness to learn and adapt to the dynamic retail environment is expected as you work closely with both customers and sales teams to enhance overall customer satisfaction.
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Hiring Fresher / Delivery Boy / 10th Pass

BrightFuture RPD Hiring Solutions

  • 0 - 5 yrs
  • 3.3 Lac/Yr
  • Lucknow
Delivery Executive Delivery Boy Delivery Operations Time Management Customer Service Handling Delivery Quick Commerce Fleet Management Navigation Last Mile Delivery Supply Chain Transport Logistics & Delivery Packaging Delivery Excellence Community Relation Strategic Communication Coordination Skills Customer Handling Hard Working Route Planning Customer Service Delivery Packing Material Customer Communication
We are looking for a dedicated Delivery Boy to join our team in Lucknow. This position allows you to work from home, offering flexibility while ensuring timely and efficient deliveries.Key Responsibilities:- Package Pickup: You will be responsible for collecting packages from designated locations, ensuring you adhere to the assigned schedules and routes.- Timely Delivery: Deliver packages to customers promptly and efficiently, maintaining a high standard of customer service throughout the process.- Communication: Keep in touch with supervisors and customers regarding delivery status and any potential delays, ensuring transparency and efficient problem-solving.- Record Keeping: Maintain accurate records of deliveries made, including signatures and confirmation of receipt, supporting smooth operations and accountability.- Adherence to Safety: Follow all safety guidelines and regulations during delivery, ensuring the safety of yourself and others while on the road.Required Skills and Expectations:- Candidates should have completed at least 10th grade, ensuring a basic level of education.- Previous experience is not mandatory, making this role accessible for freshers and those with up to five years of experience.- Strong time management skills are essential to ensure deliveries are made efficiently.- Good communication skills are important for effective interaction with customers and team members.- A reliable means of transportation is necessary for successful package deliveries.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Airline Executive Boarding Pass Associate Boarding Pass Checking Air Ticketing Airport Ticketing Airline Operations Aviation Customer Care Ground Staff Activities Passport Checking Customer Relationship Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills
Join our team as a Customer Support Executive, where you will assist customers by providing solutions and enhancing their experience. Ideal for freshers or those with up to two years of experience, this role is perfect for individuals eager to start their career in customer service.nnKey Responsibilities:nn- Respond to Customer Queries: You will engage with customers via phone, email, or chat, addressing their questions and concerns promptly and professionally.n- Provide Solutions: Your main goal will be to resolve issues faced by customers, ensuring their satisfaction and maintaining a positive relationship with them.n- Maintain Records: You will document customer interactions accurately in our systems, helping to track recurring issues and improve our services.n- Collaborate with Teams: You will work closely with other departments to ensure a seamless experience for customers, sharing feedback and insights to enhance overall service quality.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 12th grade. You should possess excellent communication skills, both verbal and written, to effectively interact with customers. A basic understanding of customer service principles is beneficial but not mandatory. Being patient, empathetic, and solutions-oriented is essential, as these traits will help in managing customer emotions during interactions. You should be comfortable using technology and various communication tools, as the position is work from home. Flexibility and a positive attitude will help you thrive in this role.
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  • Fresher
  • Lucknow
Customer Relationship Marketing Communication
Join our team as a Field Sales Executive in Lucknow, where you will play a vital role in driving sales and building strong customer relationships. This full-time position is ideal for freshers who have completed their 10th grade and are eager to start a career in sales.Key Responsibilities:- Promote Products: Engage with potential customers in the field to showcase and explain our products effectively.- Generate Leads: Identify and approach new customers to create sales opportunities, enhancing our client base.- Conduct Market Research: Gather feedback and insights from customers to understand market trends and customer preferences.- Maintain Customer Relationships: Build and nurture relationships with existing customers to ensure satisfaction and repeat business.- Report Sales Activities: Keep detailed records of customer interactions and sales activities to track progress and achieve targets.Required Skills and Expectations:- Candidates should possess strong communication skills to convey information clearly and effectively to customers.- A proactive attitude is essential, as the role involves actively seeking out new sales opportunities.- Ability to work independently and manage time effectively is required, as you will be out in the field.- A basic understanding of sales techniques and willingness to learn will help you thrive in this position.- Reliability and commitment to achieving goals will support your success in driving sales and contributing to the company's growth.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Lucknow
Communication Customer Relationship Strategic Communication Lead Generation Field Sales Negotiation Skills Direct Sales
The Holidays Group is a growing travel and tourism company focused on providing quality travel experiences and customized holiday solutions to customers. We aim to make travel planning simple, convenient, and memorable through customer-focused services and a dedicated team.We offer a dynamic work environment with opportunities to learn, grow, and build a rewarding career in the travel and sales industry.
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  • Fresher
  • 1.0 Lac/Yr
  • Female
  • Lucknow
Customer Management Customer Relationship
Title: Package Sales Executive (Dating App)Job Description:Sell premium dating app membership packages.Contact customers via call, chat, or WhatsApp.Explain package benefits and pricing.Convert leads into paid customers.Achieve monthly sales targets.Maintain good customer relationships.Requirements:Good communication skills.Sales experience preferred.Target-oriented and confident.
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  • Fresher
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- Responding to Customer Inquiries: Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- Troubleshooting Issues: Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- Maintaining Customer Records: Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- Following Up with Customers: Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- Excellent Communication Skills: You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- Problem-Solving Abilities: A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- Customer-Oriented Mindset: Being focused on customer needs and striving to enhance their experience is crucial for this position.- Basic Computer Proficiency: Familiarity with common software applications is required to handle customer interactions efficiently.- Adaptability: As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.
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  • 0 - 2 yrs
  • 7.5 Lac/Yr
  • Lucknow
Delivery Boy Food Delivery Boys Courier Delivery Boys Delivery Executive Customer Service Delivery Packaging Community Relation Strategic Communication Customer Handling Route Planning Delivery Excellence Shipment Packing Material Coordination Skills Customer Communication Hard Working
As a Delivery Partner, you will play a crucial role in ensuring that our customers receive their orders efficiently and on time. Your responsibilities will include:- Order Pickup: You will be responsible for collecting orders from our designated locations and ensuring accuracy in what you pick up.- Timely Delivery: You will deliver these orders to customers promptly, aiming to meet specified delivery timelines.- Customer Interaction: Engaging with customers is key. You should provide excellent service and address any queries they may have during delivery.- Route Planning: You will plan efficient delivery routes to optimize travel time and ensure punctual deliveries.- Documentation: You will maintain records of deliveries made, handling any necessary paperwork to ensure transparency in operations.For this role, you should possess the following skills and meet these expectations:- Basic Communication Skills: Good verbal communication is essential for interacting with customers effectively.- Time Management: Ability to manage your time well is vital to meet delivery deadlines.- Problem-Solving Skills: You should be able to handle unexpected issues during delivery, such as traffic or location difficulties.- Reliability: We expect you to be dependable and consistent in your work to maintain service quality.- Team Player: Collaborating with team members will be important in ensuring smooth operations. A minimum education of 10th pass is required, and candidates with 0 to 2 years of experience are encouraged to apply.
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  • 1 - 7 yrs
  • Lucknow
Customer Relationship Marketing Communication Strategic Communication Lead Generation
We are looking for a motivated Field Sales Executive to join our team in Lucknow. This part-time role involves engaging with customers directly and driving sales through effective communication and relationship building.Key Responsibilities:- Customer Engagement: Actively reach out to potential customers to promote our products and services. Build rapport and establish trust to encourage sales.- Sales Presentations: Conduct presentations and demonstrations of our offerings. Clearly explain the features and benefits to help customers make informed decisions.- Lead Generation: Identify and pursue new sales opportunities. Utilize various channels such as social media, referrals, and networking to find potential clients.- Market Research: Stay updated on market trends and competitors. Gather feedback from customers to improve our sales strategy and product offerings.- Sales Reporting: Maintain records of interactions with customers and track sales performance. Report your activities and progress to the management regularly.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential. You should be able to convey information clearly and persuasively.- Customer-Focused Attitude: A positive, customer-oriented mindset is crucial. You should be eager to solve customers needs and provide excellent service.- Self-Motivated: The ability to work independently and manage your time effectively is important, as this is a part-time position with flexible hours.- Sales Experience: While a minimum of 1 year of experience in sales is preferred, a strong willingness to learn and grow in the role is equally valued.- Problem-Solving Skills: You should be able to overcome objections and find solutions that meet customer needs. If you are driven, enjoy interacting with people, and want to contribute to our sales team, we encourage you to apply.
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  • 0 - 1 yrs
  • Vikas Nagar Lucknow
Marketing Communication Communication Skills Technical Skills Technical Support Convincing Skills Conversation Skills Problem Solving Customer Relationship Retail Sales Field Sales Negotiation Skills Direct Sales Technical Sales Field Marketing
Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Lucknow
Customer Relationship Retail Sales Direct Sales Lead Generation b2c Marketing Management Skills Field Marketing Field Sales Technical Sales Marketing Communication
As a Field Sales Executive, you will be responsible for promoting and selling products or services directly to customers in the Lucknow area. Your primary goal will be to meet sales targets and build strong customer relationships. You will be required to travel to different locations to meet clients and generate leads.Key responsibilities include:- Conducting market research to identify potential clients and opportunities.- Meeting with customers to understand their needs and preferences.- Presenting product information and pricing to customers in a compelling manner.- Negotiating and closing sales deals to meet revenue targets.- Maintaining accurate records of sales activities and customer interactions.- Providing feedback to the marketing and product development teams.To excel in this role, you should have excellent communication and interpersonal skills. You must also be self-motivated, results-driven, and comfortable working independently. Additionally, a basic understanding of sales techniques and strategies is required. A high school diploma or equivalent education is necessary, and prior sales experience is a plus but not mandatory.
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Sales Manager (1-4 Years)

PS & MS Infrahousing Pvt. Ltd.

  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Lucknow
Real Estate Sales Direct Sales Outbound Sales Tele Marketing Executive Customer Relationship
Position for PS and MS group Sales Manager Key Responsibilities Develop and execute effective sales strategies to achieve company targetsLead, train, and motivate the sales team to improve performanceSet individual and team sales goals and monitor progressAnalyze sales data and market trends to identify opportunitiesBuild and maintain strong relationships with customers and partnersCollaborate with marketing and leadership teams to align strategiesPrepare sales forecasts, budgets, and performance reportsManage the sales pipeline and ensure accurate CRM dataHandle key accounts and assist with complex negotiationsRequirements & QualificationsBachelors degree Proven experience as a Sales Manager or similar leadership roleStrong leadership, communication, and coaching skillsExcellent negotiation and customer relationship skillsAbility to analyze data and make strategic decisionsExperience with CRM software and sales reporting toolsResults-oriented mindset with strong problem-solving skillsWHAT WE OFFER TO SALES MANAGERCompetitive salary plus commission/bonusCareer growth and leadership development opportunitiesSupportive and collaborative work environment
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  • Fresher
  • 4.5 Lac/Yr
  • Lucknow
Retail Sales Direct Sales Customer Relationship Lead Generation Field Sales
We hiring sales Executive. For Paytm Location:- Lucknow Product :- EDC swiping machine(B2B)Qualification:- 12th Skill ;- Area KNOWLEDGE, sales Skill, Leader generation, Bike DL must. Should be own bike
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Field Sales Executive - Full Time

Riddhi Siddhi Medical Services

  • 1 - 5 yrs
  • 1.3 Lac/Yr
  • Lucknow
Retail Sales Lead Generation Field Sales Negotiation Skills Direct Sales Corporate Sales Customer Relationship
This position requires a male Field Sales Executive with 1-5 years of experience in Lucknow, India. As a Field Sales Executive, your key responsibilities will include meeting sales targets, identifying new business opportunities, and maintaining relationships with clients. You will be required to visit potential customers, present product offerings, and negotiate sales agreements. The ideal candidate should have excellent communication and negotiation skills, be self-motivated, and have a strong understanding of sales techniques. A 12th pass education level is required for this full-time position based in an office setting.
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  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Lucknow
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Strategic Communication Agency Sales Management Skills Direct Sales Lead Generation Technical Sales Field Sales Negotiation Skills b2c Marketing Field Marketing Selling Skills
We are looking for 5 Field Sales Executive Posts in Lucknow, with deep knowledge in Customer Relationship, Retail Sales, Corporate Sales, Channel Sales, Marketing Communication, Strategic Communication, Agency Sales, Management Skills, Direct Sales, Lead Generation, Technical Sales, Field Sales, Negotiation Skills, b2c Marketing, Field Marketing, Selling Skills and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, Other Bachelor Degree, Post Graduate Diploma, M.A, Some Tertiary Coursework
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  • 0 - 1 yrs
  • Lucknow
Retail Sales Customer Relationship Corporate Sales Channel Sales Marketing Communication
We are looking for 08 Field Sales Executive Posts in Lucknow with deep knowledge in Retail Sales, Customer Relationship, Corporate Sales, Channel Sales, Marketing Communication and Required Educational Qualification is : 12th Pass, B.A, B.Com, B.Sc
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Business Development Executive

Parsley Management Pvt. Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Lucknow
Customer Relationship Field Operations Customer Retention Customer Manager Presentation Skills Field Sales Negotiation Skills Strategic Communication Product Promotion Corporate Business Development
We are hiring Business Development Executives (BDEs). The role involves revisiting merchants and shops to ensure active engagement and usage of UPI & QR services. Candidates with experience in Fintech/BFSI/Telecom/Retail or field sales are preferred.Key responsibilities:1. Revisits to the existing clients2. Worked on the assigned leads3. Ensure Client activation & retention4. 15 valid tasks per day5. Maintain proper documentation per day6. Update daily visits in the system/app7. Building relations with existing customers for sustained engagement8. Achieve daily & monthly performance objectivesEligibility Criteria: Education: Minimum 12th pass / Graduate preferred. Experience: Minimum 1 year of experience in Fintech, Payments, or Field Sales. Bike & Smartphone: Mandatory (with a valid driving license).Compensation & Benefits: Salary: Up to 25,000 CTC per month Daily Incentives: 120 300 (based on performance) Attractive Monthly Incentives for top performers
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Freshers For Airport Ramp Executive - Lucknow

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Lucknow
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
Key Responsibilities:1. Assist in the smooth operation of aircraft movement on the airport ramp: As an Airport Ramp Executive, you will be responsible for coordinating with ground staff, ensuring timely arrival and departure of aircraft, and maintaining safety protocols on the ramp.2. Coordinate with airlines and ground staff: You will need to liaise with airline representatives and ground staff to ensure that all parties are informed and working together seamlessly to ensure efficient operations.3. Handle customer service inquiries: You will be required to address passenger inquiries, handle complaints, and provide assistance to passengers as needed, maintaining a high level of customer service at all times.4. Ensure compliance with aviation security regulations: It is crucial to be aware of and adhere to all aviation security regulations to maintain a safe and secure environment for staff and passengers.Required Skills and Expectations:1. Strong communication skills: You should have excellent verbal and written communication skills to effectively interact with passengers, airline representatives, and ground staff.2. Attention to detail: Being detail-oriented is essential to ensure the accuracy of flight schedules, passenger information, and compliance with safety regulations.3. Ability to work under pressure: The role may involve handling multiple tasks simultaneously and dealing with unexpected situations, so the ability to work well under pressure is important.4. Knowledge of airline operations: Basic knowledge of airline operations and airport procedures is preferred, although training may be provided for candidates with less experience.
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  • 0 - 1 yrs
  • Lucknow
Field Sales Communication Customer Relationship Retail Sales
Field Sales Executive & Bike is mandatory.
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Customer Relationship Customer Service Customer Handling Customer Communication
- Customer Relationship:Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- Customer Service:Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- Customer Handling:Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- Customer Communication:Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- Required Skills and Expectations:1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Marketing Communication Direct Sales
Bike or scooty is required
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  • 0 - 2 yrs
  • Lucknow
Retail Sales Customer Relationship Corporate Sales Marketing Communication Direct Sales Field Sales
Includes field sales, bike or scooty is mandatory
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Lucknow
Retail Sales Customer Relationship Marketing Communication Field Sales Direct Sales
Responsible for planning & scheduling market visits for lead generation.Meeting sales targets of multiple payments solutions such as QR code, Sound Box, EDC/card swipemachine, point of sales software, insurance and other financial products Deployment of products and articulation of benefits & best practices at client locationsEnsuring customer satisfaction leading to higher sales conversions and retentionGathering consistent feedback from market for existing offerings and insights on competitormoves as feedback for product enhancementsEnable digital payments at unorganised retailers by on-boarding new retailers & make them understand the complete payments acceptance process and its benefitsVisit existing merchant and resolve if merchant having any issue1-3 Years of relevant experience from Telecom, banking, Retail, Wallet , E commerceFresher candidates with good sales acumen are welcome for the profile. Need toSell Sound box devices as well.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a Customer Handling Executive to join our team in Lucknow. This role is ideal for individuals who are enthusiastic about providing excellent customer service and have a passion for helping others. You will be the first point of contact for our customers, guiding them through their inquiries and ensuring a positive experience.Key Responsibilities:1. Customer Interaction: Communicate effectively with customers via phone, email, or in person to address their questions and concerns. Listening attentively and providing accurate information is essential to build trust and rapport.2. Issue Resolution: Identify and resolve customer issues promptly. This involves understanding the problem, providing solutions, and following up to ensure customer satisfaction.3. Data Entry and Record Keeping: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving service delivery in the future.4. Team Collaboration: Work closely with other team members to share insights and improve overall customer handling strategies. Good teamwork is crucial for creating a seamless experience for customers.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor. An ability to work well under pressure while maintaining professionalism is important. Basic computer skills and familiarity with office software are necessary. A proactive attitude and eagerness to learn will help in providing the best service possible. Previous experience is not mandatory, making this an excellent opportunity for freshers or those with up to 2 years of experience.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Lucknow. The ideal candidate will assist customers by providing accurate information and resolving their issues.Key Responsibilities:1. Customer Support: Engage with customers through various channels, including phone, email, and chat, to address their inquiries and provide prompt solutions.2. Issue Resolution: Identify and troubleshoot customer problems efficiently while ensuring a positive experience throughout the interaction.3. Product Knowledge: Maintain a thorough understanding of our products and services to effectively assist customers and provide appropriate recommendations.4. Record Keeping: Accurately document customer interactions and feedback in our system to help improve service quality and maintain records for future reference.5. Team Collaboration: Work closely with other team members and departments to ensure a smooth customer experience and share insights to enhance overall service.Required Skills and Expectations:Candidates should possess excellent communication skills in both English and Hindi, along with a friendly and professional demeanor. A basic understanding of computer systems is essential, along with strong problem-solving abilities. The ideal candidate will also demonstrate patience and empathy, prioritizing customer satisfaction. Candidates should be adaptable and willing to learn, as this role may involve handling various customer-related tasks. A minimum qualification of a 12th pass is required, and we welcome applicants with 0 to 2 years of experience.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a motivated and friendly Customer Care Executive to join our team in Lucknow. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience and who have completed their 12th grade.The key responsibilities of the role include responding to customer inquiries via phone and chat. You will listen to customer concerns and provide solutions, ensuring a positive experience. You will also assist with order processing and track deliveries, ensuring timely updates for customers. Additionally, you will maintain accurate records of customer interactions and transactions to help improve service.To succeed in this role, you need strong communication skills and the ability to interact politely with customers. Being patient and empathetic is essential, as you will deal with a variety of customer emotions and needs. Good problem-solving skills are important, allowing you to address issues efficiently. Basic computer skills are required to navigate systems and manage records effectively. Ideal candidates should be proactive, have a great attitude, and be eager to learn. A willingness to work flexible hours may also be necessary to meet customer demands. If you have a passion for providing excellent customer service and enjoy working in a supportive remote environment, we encourage you to apply.
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