Customer Management Job Vacancies in Kerala

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team in Trivandrum. This role is perfect for freshers seeking to start their careers in customer service. You will provide support to customers and ensure their needs are met with efficiency and care.Key Responsibilities:1. **Customer Support**: Handle incoming calls and emails from customers, answering their questions and resolving issues promptly. You will be the first point of contact, so your communication skills should be strong.

The role involves acquiring new customers, promoting financial products, and building long-term client relationships.Key Responsibilities and requirements :Acquire customers for demat accounts through direct/field sales.Drive sales of third-party products including Insurance, Mutual Funds, SIPs, and Loans.Engage with prospective customers to promote wealth management products.Leverage marketing campaigns to build and manage a strong prospect funnel.Minimum 1-10 years of sales experience from Banks, Fintechs, Broking, Financial Services, or Insurance industries.Strong understanding of financial markets and investment products.Comfortable with new client acquisition and field sales activities.Excellent communication, interpersonal, and negotiation skills.Target-driven, self-motivated, and able to work independently as well as in a team.

We are looking for an experienced Spare Part Manager to oversee our spare parts operations in Kochi. The ideal candidate will have 5 to 10 years of experience and a graduate degree, bringing strong leadership skills to manage a dynamic team.Key Responsibilities:1. Inventory Management: You will be responsible for maintaining stock levels of spare parts, ensuring availability while minimizing excess inventory.2. Supplier Relations: Establish and maintain strong relationships with suppliers to negotiate pricing, manage orders, and ensure timely delivery of parts.3. Team Leadership: Lead and motivate a team of staff, providing training and support to ensure efficient operations.4. Quality Control: Monitor the quality of incoming and outgoing spare parts, ensuring compliance with industry standards and company policies.5. Reporting: Prepare and present regular reports on inventory status, sales performance, and departmental efficiencies to management.Required Skills and Expectations:Candidates should have excellent organizational skills and attention to detail. Strong communication skills are essential for interacting with suppliers and team members. You should be adept in using inventory management software and have a solid understanding of spare parts and their applications. Leadership experience is crucial, as this role involves managing a team effectively. The ideal individual will be proactive, with problem-solving abilities and a commitment to meeting deadlines. A strong understanding of the automotive or manufacturing industry is preferred, along with a willingness to adapt to changing technologies and processes.

Key Responsibilities:Team Leadership: Recruit, train, coach, and motivate sales representatives.Strategy & Planning: Develop and implement effective sales and marketing strategies to meet KPIs and company objectives.Performance Management: Set sales targets, monitor performance, analyze data, manage pipelines, and report to leadership.Customer Relations: Foster customer engagement, manage key accounts, and handle complex negotiations.Collaboration: Work closely with marketing and other departments on campaigns.Operations: Maintain CRM data, forecast sales, and manage sales processes.Essential Skills:Leadership & MentoringStrategic PlanningData Analysis & ReportingNegotiation & CommunicationCRM Proficiency.Job Types: Full-time, Permanent

We are looking for a dedicated Service Boy to join our team in Thiruvalla. This is a full-time position suitable for freshers who have completed their 12th grade. The Service Boy will play a vital role in maintaining our office environment and ensuring customer satisfaction.**Key Responsibilities:**- **Greeting Customers:** Welcome visitors and clients warmly, making them feel comfortable as they arrive.- **Assisting with Orders:** Help in taking and delivering food or beverage orders, ensuring they are served promptly and accurately.- **Maintaining Cleanliness:** Keep the dining and serving areas clean and organized to provide a pleasant atmosphere for customers.- **Restocking Supplies:** Regularly check and refill necessary supplies, such as napkins, condiments, and cleaning materials to ensure smooth operations.- **Supporting Team Members:** Work closely with the kitchen and front-end staff, helping wherever needed to ensure efficient service.**Required Skills and Expectations:**The ideal candidate should have a polite and friendly demeanor, as customer interaction is key to the role. Basic communication skills in English and local languages are important for effective interaction. A team-oriented attitude and the ability to follow instructions are essential, as you will be working closely with various staff members. Punctuality and reliability are expected, as the role requires consistent attendance and timely completion of tasks. A willingness to learn and adapt in a busy environment is crucial for success in this position.

We are looking for a motivated and dynamic Business Development Manager to join our team in Kochi. This role is ideal for a passionate individual who wants to grow their career in business development.**Key Responsibilities:**- **Identify New Business Opportunities:** Research potential markets and clients to create a list of opportunities that align with our growth strategy.- **Build and Maintain Client Relationships:** Establish strong connections with new and existing clients to understand their needs and ensure customer satisfaction.- **Develop Sales Strategies:** Create and implement effective sales strategies to increase revenue and expand our client base.- **Conduct Market Research:** Analyze industry trends and competitor activities to inform business strategies and stay ahead in the market.- **Collaborate with Internal Teams:** Work closely with marketing and product teams to align efforts and develop tailored solutions for clients.- **Prepare and Present Proposals:** Develop compelling proposals and presentations to showcase our services and convince potential clients to partner with us.**Required Skills and Expectations:**The ideal candidate should possess strong communication and interpersonal skills to effectively engage with clients and colleagues. A basic understanding of business development principles and a willingness to learn are essential. Proficiency in MS Office and experience with presentation tools will be advantageous. Candidates should be goal-oriented, with the ability to think strategically and work independently. A proactive attitude and problem-solving skills are necessary to navigate challenges and seize opportunities. We encourage female applicants with 0-2 years of experience in business development to apply.

We are looking for a Clearing Executive to join our team in Kozhencherry, Pathanamthitta. This is a full-time position suitable for freshers who have completed their 10th grade. The role requires you to assist in clearing processes while ensuring smooth operations.Key Responsibilities:- **Document Verification**: You will check and verify various documents related to clearing processes, ensuring accuracy and compliance. This is crucial for smooth operations.- **Coordination with Teams**: You will work closely with other team members and departments to ensure that all clearing tasks are completed on time. Clear communication is essential for effective collaboration.- **Data Entry**: You will be responsible for entering data related to clearing tasks into the system. Attention to detail is important to avoid errors and maintain accurate records.- **Client Interaction**: Occasionally, you may interact with clients to provide updates on their clearing requests or to clarify any issues. Good communication skills will help in managing client relationships.Required Skills and Expectations:We expect you to be organized and detail-oriented. Time management is essential as you will handle multiple tasks. Basic computer skills, especially in data entry, will be necessary. A willingness to learn and adapt is crucial since you will be working in a dynamic environment. Strong communication skills will help you effectively coordinate with colleagues and clients.

Responsible for increasing sales, managing staff, maintaining store standards, and ensuring good customer service.

We are Looking for Reservation Staff Who Can Manage to Take Company Leads and also Can Lead the Team Must have Good Communication Skills Reservation Skill Computer Knowledge Negotiation Skills We have Vacancy for Reservation Staff

We are hiring a full-time Office Assistant for our office in Kannur. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.

if you can handle customers well,that's enough

We are looking for a highly experienced Project Manager based in Kozhikode/Calicut, India. The ideal candidate must have a minimum of 10-14 years of experience in project management. As a Project Manager, your key responsibilities include leading project teams, creating project plans, monitoring progress, managing budgets, and ensuring timely delivery of projects. You will be required to communicate effectively with stakeholders, resolve issues, and drive project success.The successful candidate should have a graduate degree and possess strong leadership and communication skills. You must be proficient in project management tools, have a deep understanding of project management methodologies, and be able to multitask effectively. The ability to work well under pressure, prioritize tasks, and meet deadlines is essential for this role. Additionally, attention to detail, problem-solving skills, and the ability to work collaboratively with cross-functional teams are key expectations for this position.

JOB OPENING FRONT OFFICE MANAGERLocation: Munnar, Idukki (Kerala)Industry: Resort / HospitalityJob Responsibilities: Manage front office operations and guest services Handle check-in / check-out procedures smoothly Supervise front office staff and duty rosters Handle guest complaints and ensure satisfaction Coordinate with Housekeeping & F&B departments Prepare daily reports and occupancy statusRequirements: Minimum 35 years experience in hotel/resort front office Good communication skills (English + Hindi / Malayalam) Knowledge of PMS software Leadership and problem-solving skillsSalary & Benefits: Salary: As per experience Free Accommodation Free Food Medical Benefits Apply Now:WhatsApp your resume to 7603867704(Only WhatsApp No calls)

The Relationship Manager Onsite is responsible for managing member relationships at the resort, ensuringexceptional guest experiences, handling member queries, and promoting Mahindra Holidays products to drivemember satisfaction and retention.

Role Overview:As a cashier in retail operations, your primary responsibility is to provide excellent customer service by accurately processing sales transactions and ensuring a smooth checkout experience. You will be an integral part of the retail team, handling cash, credit card transactions, and maintaining the cash register system. Your attention to detail, friendly demeanor, and ability to handle money effectively are essential for this role.Key Responsibilities:- Customer Service: Greet customers in a friendly and professional manner, assist them with their purchases, answer inquiries, and resolve any concerns or issues related to the checkout process.- Point of Sale (POS) Operations: Operate the cash register system and POS software efficiently and accurately. Scan and record items accurately, apply discounts or promotions as required, and ensure prices are correct.- Product Knowledge: Familiarize yourself with the store's products, promotions, and sales to effectively assist customers with their purchases and provide recommendations when needed.- Bagging and Packaging: Properly bag or package customers purchases, ensuring items are handled carefully and packaged securely to prevent damage. Offer assistance in carrying heavy or bulky items to customers vehicles when required.- Store Maintenance: Keep the checkout area clean and organized, ensuring the availability of necessary supplies such as bags, receipt paper, and pens. Assist in restocking merchandise near the cash register area as needed.- Returns and Exchanges: Process returns and exchanges according to the store's policies, verify items and receipts, and issue appropriate refunds or store credits. Handle any customer inquiries or complaints related to returns.- Sales Support: Assist in other areas of the store as needed, such as restocking shelves, organizing displays, or providing support during busy periods. Collaborate with other team members to maintain an efficient and productive work environment.- Security and Loss Prevention: Adhere to store security procedures, including verifying identification for age-restricted purchases, checking bills for counterfeits, and reporting any suspicious activities or discrepancies to management.- Compliance: Follow all applicable laws, regulations, and store policies, including those related to cash handling, privacy, and customer information confidentiality.Qualifications and Skills:- Degree.- Previous cashier or customer service experience in a retail environment is preferred.- Strong numeracy skills and attention to detail.- Excellent interpersonal and communication skills.- Ability to handle cash transactions accurately and efficiently.- Familiarity with cash register systems and POS software is a plus.- Basic computer proficiency.- Physical stamina to stand for extended periods.- Flexibility to work evenings, weekends, and holidays as required by the store's operating hours.- Freshers can apply.

Excellent Proficiency in English and HindiAbility to call potential customers to generate leadsKeen on promoting the products and servicesOutstanding presentation and communication skillsExcellent management, leadership and organizational skillsFast leaner with a passion for salesKeep records of sales, revenue, invoices etc.Provide trustworthy feedback and after-sales support

We are looking for a motivated Customer Care Executive to join our team in Kochi/Cochin. This full-time role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service from the comfort of their homes.Key Responsibilities:1. Respond to Customer Inquiries: You will handle customer questions through phone calls, emails, or chat, ensuring clear and helpful communication to resolve issues.2. Provide Product Information: Explain our products and services to customers, helping them understand features, benefits, and usage in a friendly manner.3. Assist in Complaint Resolution: Work with customers to address their concerns, finding solutions and ensuring their satisfaction with our service.4. Maintain Records: Keep accurate records of customer interactions and inquiries to help streamline processes and improve service delivery.5. Collaborate with Team: Work closely with other team members to share ideas and strategies for providing excellent customer service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written, to effectively engage with customers. A positive attitude and patience are essential when dealing with inquiries and complaints. Basic computer skills are required to navigate systems and maintain records. We value a willingness to learn and adapt, as well as the ability to work independently and manage time efficiently. A proactive approach to solving customer problems will be an important part of this role.

We are hiring a full-time Office Assistant for our office in Kozhikode. The ideal candidate should have good communication skills, basic computer knowledge (MS Office, Email Handling), and the ability to manage daytoday office tasks. Freshers and experienced candidates can apply.