We are seeking a dedicated Airport Terminal Services Agent to join our team in Gurgaon, India. This role is ideal for individuals looking to start their careers in the aviation industry and requires a commitment to providing excellent customer y Responsibilities:nn1. Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to ensure a smooth travel 2. Information Management: Provide passengers with current information about flight schedules, gate changes, and airport services promptly and 3. Problem Solving: Address passenger concerns and complaints with empathy and professionalism, offering solutions to enhance customer 4. Safety Compliance: Ensure that all airport safety regulations and protocols are followed during travel processes to maintain a secure environment for passengers and quired Skills and Expectations:nnApplicants must have completed at least the 12th grade and should be open to new professionals with 0 to 2 years of experience. Strong communication skills are essential for effectively interacting with passengers and team members. A positive attitude and customer-focused mindset are crucial for delivering exceptional service. Candidates should be able to work in a fast-paced environment, handle multiple tasks, and remain calm under pressure. Flexibility in working hours is expected, as airport operations can vary throughout the day.
Experience
0 - 2 Years
No. of Openings
790
Education
12th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab