Customer Representative Job Vacancies in Punjab

We are looking for a Customer Representative to join our team. In this role, you will assist customers by answering their questions, addressing their concerns, and providing them with information about our products and services. Job Description: Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills and a friendly demeanor. Being patient and empathetic while dealing with customer issues is essential. You should be able to work with basic computer programs and learn new systems quickly. We expect you to be a team player who can work independently from home. As a fresher, a positive attitude and eagerness to learn are key to thriving in this position.

Customer Care is a service provided by a company to assist customers before, during, and after purchasing a product or service. The main goal of customer care is to ensure customer satisfaction by resolving issues, answering questions, and providing accurate information in a professional and timely manner.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Minimum 1 year of International Voice Process experienceExcellent communication skillsComfortable working in night shifts100+ Openings Available!Salary up to 5 LPAAttractive Quarterly IncentivesFree Cab Facility (both sides)Subsidized MealsPrime Office Location Mohali Same-day Selection Process No long interview rounds!

The Customer Care Executive will serve as the first point of contact for customers, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction. The role involves managing customer interactions via phone, email, chat, or in-person, depending on the business setting.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

Handle inbound and outbound calls to/from US-based customers.Promote and upsell products/services during support calls when appropriate.Identify customer needs and convert support calls into potential sales opportunities.Assist the sales team with lead qualification and follow-up calls.Capture and update lead information in the CRM system for follow-up.Communication Skills: Ability to understand and speak with a neutral or clear accent.

Primefox Infotech is seeking candidates for the role of Customer Service Representative to join our dynamic lead generation team. If you're a self-motivated individual with excellent English communication skills, this could be the perfect opportunity for you!Skills Required:1. Excellent English communication skills2. Strong interpersonal skills3. Adaptive and quick learner4. Good, smooth, calm, enthusiastic communicatorResponsibilities:1. Generating high-quality leads following established SOPs2. Utilizing rebuttal techniques to address customer queries3. Making outgoing calls to generate new leads4. Developing a strong understanding of product scripts and rebuttals to facilitate lead generationDesignation: Customer Service RepresentativeCompensation:Competitive salary: 24,500 CTCLucrative daily incentive planLocation: Sector 74, Mohali (WORK FROM OFFICE)Working Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification: Bachelors degree in Marketing/Business Administration or equivalent.Requirements:FRESHERS with EXCELLENT communication skills are encouraged to applyInterested candidates, please send your CV to: hrg@primefoxinfotech.com or Whatsapp your CV on 7717494870For inquiries call: 771-749-4870Walk-in Interviews:12 PM to 6 PM (Monday to Friday)Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055Job Types: Full-time, Permanent, FresherSchedule: Fixed night shift US shiftSupplemental pay types: Performance bonus, Yearly bonusExperience: Freshers or 1 year (Preferred)Language: English (Required)Shift availability: Night Shift (Required)Work Location: In personSpeak with the employer +91 7717494870

Jobs in international bpo , urgent hiring

Customer Support Representative

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

Handle and respond to customer emails, providing updates as needed (Drayage Shipment).Manage load acceptance and appointment bookings via email.Provide customers with ETA updates.Possess knowledge of tracking and tracing shipments.Proficient in using TMS (Transportation Management Systems).Experience in handling drayage shipments.Strong verbal and written communication skills.Excellent problem-solving and decision-making abilities.Understanding of the trucking industry.Maintain attention to detail and accuracy.Ability to multitask and prioritize tasks effectively.Prior experience in logistics customer service is required.Worked in Canada base trucking company.Having a good knowledge of Drayage Shipment.Having knowledge of Rail Terminals.

Hiring Update!Multiple openings in Domestic Voice Process!Salary: 12,000 - 15,000 (in-hand+ctc)Requirements:- 12th pass (minimum)- Freshers and experienced welcome!- Good English communication skillsWalk-in interviews welcome!Location: Mohali, Sector 67, Dibon Building, 3rd Floor3rd Floorsagar@bldoutsourcing.comContact No- 6283175748

we are hiring for the customer support executive required good communication skills in English required immediate joiners shift will be rotational off will be rotational salary 13k to 15k

We are looking for Customer care Representative with Excellent spoken English skills for Medical billing company of USA

Will be responsible to handle outbound and inbound calls from theprospects and convert them into confirmed patients who will visit theclinic. Follow up to ensure that appropriate actions were taken on patients'requests. Answer and make calls professionally to provide information aboutproducts and services, take/ cancel orders, or obtain details ofcomplaints. Attending regular team meetings to clarify progress and performancerelated expectations. Maintain the database of the leads on a regular basis, create andmaintain proper records for all calls on the CRM.Salary- 15k to 40k RegardsHappy8448631817

The Client Support Executive is responsible for: Providing customer service and support in the mutual funds/Stocks Investments. This role involves addressing client inquiries, resolving issues, and ensuring clients have a thorough understanding of the firms mutual fund products and Stocks services. WhatsApp Client Support handling On call discussion with clients for any update/query/informationProvide services-related facts/answers to clients after discussion with the Operations team or as guided by the team head Point of contact for clients for any query regarding investment status, reports, transactions status, upcoming investments, documents requirements, etc.Patiently reverting WhatsApp communications or on calls.

Managing ticketing systems and ensuring smooth operations for events or travel. Providing excellent customer service in ticket booking and inquiries. Coordinating with various departments for ticketing logistics. Issuing tickets and managing reservations for customers. Providing detailed information about prices, availability, and event details. Handling customer queries and resolving ticketing issues. Maintaining accurate records of transactions and customer interactions. Collaborating with team members to enhance the overall ticketing process. Experience in ticketing systems and customer service. Strong communication and interpersonal skills. Proficiency in computer applications and ticketing software. E.g Amedius software Ability to work in a fast-paced environment and handle multiple tasks. Excellent problem-solving abilities and attention to detail.

We are looking for a dedicated Customer Representative to join our team in Amritsar. This entry-level position, suitable for recent school graduates, involves providing excellent support to our customers while working from home. Key Responsibilities:- **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat. You will assist customers by answering their questions and resolving any issues they might face.- **Order Management**: Help customers with order placement, tracking, and updates. Ensuring that customers receive their orders on time is essential, so you will keep them informed.- **Feedback Collection**: Gather and record customer feedback about our products and services. This information helps us improve and meet customer needs better.- **Problem Solving**: Address and resolve complaints in a friendly and professional manner. You will be the first point of contact, so it

Job Opening: Process Associate at Primefox InfotechLocation: Sector 74, Mohali (Work from Office)Working Hours: Fixed Working Hours (Night Shift),Fixed: Saturday/Sunday OffPrimefox Infotech is looking for enthusiastic FEMALE candidates to join our lead generation team as a Process Associate. If you have a passion for communication and are motivated to excel, this role might be for you!Excellent Opportunity for FRESHERS with excellent communication skills.Key Responsibilities :Generate high-quality leads in accordance with established SOPsUtilize rebuttal techniques to effectively address customer queriesMake outbound calls to acquire new leadsDevelop and master product scripts and rebuttals to enhance lead generationSkills Required :Exceptional English communication skillsStrong interpersonal abilitiesQuick learner with adaptabilityEnthusiastic and smooth communicatorCompensation :Competitive Salary: No bar for the right Talent / skill set + DAILY incentive planApplication Process :Send your CV to: mailto:hrg@primefoxinfotech.comWhatsApp your CV to: 7717494870For inquiries, call: 771-749-4870Walk-in Interviews :Monday to FridayLocation: C-205, 7th Floor, Industrial Area, Phase-8B, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055Job Types: Full-time, Permanent, FresherSupplemental Pay: Performance bonus, Yearly bonusExperience: Freshers or up to 1 year (Preferred)Language: English (Required)Work Location: In personNOTE: Only female candidates are required.Speak with the Employer: +91 7717494870