We are looking for a dedicated Customer Representative to join our team in Amritsar. This entry-level position, suitable for recent school graduates, involves providing excellent support to our customers while working from home.
Key Responsibilities:
- Customer Support: Respond promptly to customer inquiries via phone, email, or chat. You will assist customers by answering their questions and resolving any issues they might face.
- Order Management: Help customers with order placement, tracking, and updates. Ensuring that customers receive their orders on time is essential, so you will keep them informed.
- Feedback Collection: Gather and record customer feedback about our products and services. This information helps us improve and meet customer needs better.
- Problem Solving: Address and resolve complaints in a friendly and professional manner. You will be the first point of contact, so it