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Customer Sales Representative Jobs

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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Purnia
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will be the first point of contact for passengers. Your role is crucial in ensuring a smooth travel experience for customers.- **Assist Customers**: Help passengers with inquiries regarding flights, bookings, and airline policies. You will provide clear and accurate information to help them make informed travel decisions.- **Manage Reservations**: Handle ticket bookings, cancellations, and changes. You will use airline systems to update customer information and ensure all transactions are processed correctly.- **Address Complaints**: Listen to customer concerns and resolve issues professionally. Your ability to handle complaints with empathy will help maintain customer satisfaction.- **Provide Travel Information**: Give information about flight schedules, baggage policies, and travel regulations. You will ensure that passengers are well-informed about their journey.- **Maintain Records**: Keep accurate records of customer interactions and transactions. This includes documenting feedback and following up as necessary to ensure customer problems are resolved.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and courteous is essential when dealing with diverse customers. Basic computer skills are necessary to navigate airline software. A willingness to learn and adapt in a fast-paced environment is also important. Since this position requires working from the office, a reliable transportation method is needed to reach the workplace in Purnia.
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Customer Service Representative (Male)

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 2.3 Lac/Yr
  • Guwahati
Customer Service Field Sales Personal Loans Microfinance Customer Support Target Achievement Portfolio Planning Good Communication
We are looking for a Customer Service Representative to join our team in Guwahati. This is a full-time position for male candidates with 1 to 3 years of relevant experience. The successful candidate will help create a positive experience for our customers through effective communication and problem-solving skills.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and messages from customers, providing clear and accurate information to address their concerns.- **Resolve Issues:** Quickly identify customer problems and offer solutions, ensuring customer satisfaction and retention.- **Maintain Records:** Keep detailed records of customer interactions, complaints, and resolutions in our database for future reference.- **Collaborate with Team:** Work closely with other team members to improve service quality and share feedback on customer insights.- **Follow-Up:** Reach out to customers to ensure that their issues were resolved and gather feedback on their experience.**Required Skills and Expectations:**The ideal candidate should have excellent communication skills, both verbal and written, to interact effectively with customers. A strong understanding of customer service principles is essential. Problem-solving skills are also vital to diagnose issues quickly and provide appropriate solutions. You should be detail-oriented, with the ability to manage multiple tasks efficiently. Proficiency in computer applications, including MS Office, is needed to handle records and documentation. A friendly and professional demeanor is expected when dealing with customers.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kolkata
Sales Field Sales
Job Description:We are Hiring Customer Service RepresentativeJob Type: Full-time (100% Field Job)Plus - Pf & EsiPlus: Attractive Performance Incentive + BonusPlus : Accomodation Will Be ProvidedKey Responsibilities:Field Visits to Identify Prospective Borrowers & Self-help Groups (shgs).Handling the Loan Lifecycle (kyc, Documentation, and Disbursement).Ensuring Timely Collection of Loan Installments.Building Strong Community Relationships.Location - have to Relocate Within 50-100km from Home LocationExperience: Freshers Welcome! (prior Field Sales/banking Experience is a Plus).Mandatory: Must Own a Two-wheeler with a Valid Driving License
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  • 0 - 1 yrs
  • Thane West
Customer Relationship Outbound Calling Customer Service Voice Process Outbound Sales English Language Customer Calling Good Communication
We are looking for a Customer Support Representative to join our team in Thane West. This role is ideal for someone who is enthusiastic about helping customers and has a positive attitude. **Key Responsibilities:**- **Assisting Customers**: Provide support to customers by answering their questions and resolving issues they may have with products or services.- **Handling Inquiries**: Respond to customer inquiries via phone, email, or in-person, ensuring timely and accurate information is provided.- **Documenting Interactions**: Keep a record of customer interactions and transactions, ensuring that information is easily accessible for follow-up.- **Collaborating with Team Members**: Work closely with other team members to ensure customer satisfaction and share insights that may improve service.- **Maintaining Product Knowledge**: Stay informed about our products and services to provide accurate information and guidance to customers.**Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and ideally have some experience in customer service, although freshers are also welcome to apply. Strong verbal and written communication skills are essential to effectively assist customers. The ability to remain calm and patient in challenging situations is crucial. Candidates should be detail-oriented, able to multitask, and have basic computer skills. A willingness to learn and adapt to new processes is a must, as well as a strong sense of teamwork and responsibility.
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Jobs by Popular Location

  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for a dedicated Airline Customer Service Representative to join our team in Delhi. The ideal candidate will be responsible for providing exceptional customer support to airline passengers and ensuring a smooth travel experience.**Key Responsibilities:**- **Assist Passengers:** Provide assistance to passengers at the airport, helping them with check-in procedures, boarding passes, and luggage information. This ensures that travelers have a hassle-free beginning to their journey.- **Resolve Issues:** Address and resolve customer complaints or concerns effectively, ensuring satisfaction. This involves listening to customers, understanding their issues, and providing suitable solutions.- **Provide Information:** Offer detailed information about flights, schedules, and airline policies. By doing this, you will help customers make informed travel decisions.- **Handle Transactions:** Process ticket sales, refunds, and other financial transactions accurately. This includes ensuring that all transactions are completed smoothly and securely.- **Support Team:** Collaborate with colleagues to maintain a positive working environment and support overall team goals. Teamwork is essential for managing busy periods efficiently.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting effectively with customers and colleagues.- **Customer Focus:** A friendly and approachable demeanor is necessary to provide excellent service and create a positive impression of the airline.- **Problem-Solving Ability:** Quick thinking and a proactive approach to resolving issues are important for addressing passenger concerns effectively.- **Basic Computer Knowledge:** Familiarity with computer systems for processing transactions and managing customer information is necessary.Candidates with 0 to 2 years of experience and at least a 12th-grade education are welcome to apply. If you are passionate about helping others and enjoy working in a dynamic environment, we encourage you to join our team.
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  • 3 - 5 yrs
  • 4.5 Lac/Yr
  • Kochi
Communication Sales Air Ticketing Airline Customer Service Representative
Job Title: Airline Ticketing ExecutiveLocation: KochiDepartment: Travel & TicketingEmployment Type: Full-TimeJob SummaryWe are seeking a detail-oriented and customer-focused Airline Ticketing Executive to manage flight reservations, ticket issuance, itinerary changes, cancellations, and customer inquiries. The ideal candidate should have knowledge of airline booking systems and excellent communication skills.Key ResponsibilitiesHandle domestic and international flight bookings.Issue, reissue, cancel, and refund airline tickets.Assist customers with fare quotations and travel itineraries.Manage booking modifications, date changes, and cancellations.Coordinate with airlines and travel partners for ticketing-related matters.Ensure accurate passenger details and travel documentation.Resolve customer queries and provide travel support.Maintain booking records and generate reports as required.Follow airline policies, fare rules, and company procedures.Requirements Bachelor's degree or equivalent qualification.(MTTM/BTTM /ALL graduation)3-4 years of experience in airline ticketing or travel industry.Knowledge of GDS systems such as Amadeus, Galileo, Sabre, or Travelport.Good understanding of domestic and international airfare rules.Strong communication and customer service skills.Proficiency in MS Office applications.Ability to work under pressure and handle multiple bookings efficiently.Preferred SkillsIATA/UFTAA certification is an advantage.Knowledge of visa and travel documentation requirements.Strong problem-solving and organizational skills.BenefitsCompetitive salary.Performance incentives.Career growth opportunities.Training and development programs.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Ground Staff Activities Direct Sales Airport Ticketing Personality Development Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager
We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. **Customer Service**: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. **Baggage Handling**: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. **Screening and Security**: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. **Information Desk Support**: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. **Emergency Procedures**: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.
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Inside Sales Representative - Full Time

Netfysys Technologies India Private Limited

  • 3 yrs
  • 3.5 Lac/Yr
  • Bangalore
Marketing Technical Sales Customer Relationship Direct Sales
Lead GenerationIdentify and generate new business opportunities through cold calling, email campaigns, LinkedIn, and other digital platforms.Build and maintain a database of prospective customers.Research target industries, companies, and decision-makers.Inside SalesContact potential customers and understand their business requirements.Qualify leads and schedule meetings for the sales team.Follow up on inquiries, quotations, and proposals.Maintain regular communication with prospects until closure.Marketing ActivitiesExecute email marketing and WhatsApp marketing campaigns.Promote company services and solutions through social media platforms.Coordinate webinars, product demonstrations, and customer engagement activities.Create and maintain marketing collateral, presentations, and brochures.CRM & ReportingUpdate customer interactions and opportunities in CRM.Maintain accurate records of leads, follow-ups, and sales activities.Prepare weekly and monthly performance reports.Track campaign effectiveness and lead conversion metrics.Customer Relationship ManagementDevelop and maintain relationships with existing customers.Identify cross-selling and upselling opportunities.Ensure timely response to customer queries and requirements.
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  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Sales Handling Customers Customer Relationship B2B Sales Sales Relationship Management Lead Generation Field Sales Communication Professionalism English Speaking Presentable
ResponsibilitiesIdentify, generate, and qualify new business leads through field visits, networking, cold calling, and digital outreach.Conduct in-person client meetings to present and explain company products/services, particularly within the healthcare domain.Build and maintain strong client relationships by understanding client needs, offering tailored solutions, and ensuring ongoing engagement.Develop a deep understanding of the client.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Around Chennai
Customer Sales Handling Customers Customer Relationship B2B Sales Tele Marketing Sales Tele Sales Outbound Process Direct Sales Fmcg Sales B2c Sales Retail Marketing
WE ARE HIRING - FINANCIAL COUNSELLOR (SALES EXECUTIVE) Join a Growing Healthcare Fintech Brand - Affordplan Location: Across ChennaiAnna Nagar Guindy Shenoy Nagar Mogappair Ramapuram Sholinganallur R A Puram & More Eligibility: Any Graduate / 12th Pass Minimum 1 Year Experience (Sales Preferred) Good Communication & Customer Handling Skills Female Candidates Preferred Take Home Salary: Up to 25,000 + Incentives Additional Benefits: PF Insurance Gratuity ESIC Paid Leaves Friendly Work Environment Career Growth Opportunities Immediate Offer Quick Selection Quick Joining References Mostly Welcome Call / WhatsApp: 8438150042 Share your updated resume now!Thanks & Regards,Sadiq RHR Team Affordplan
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.
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  • Fresher
  • 6.5 Lac/Yr
  • Lucknow
Goal-oriented Multitasking Problem-solving Organization Product Knowledge Teamwork Customer Service Time Management Sales Communication
We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Delhi NCR
Closing Deals CRM Software Follow-up Customer Outreach Product Knowledge Qualifying Leads Sales Techniques Team Collaboration Networking Time Management Resilience Prospecting Problem-solving Goal-oriented Communication Skills Lead Generation Pipeline Management Negotiation Cold Calling Data Analysis
Lead Generation & CRM ExecutiveCompany: Bold Blends CoffeeLocation: Delhi NCR (Field + Office)About Us:Bold Blends Coffee is building a fast-growing B2B coffee brand supplying cafs, restaurants, and offices across India. We are creating a strong sales machine and looking for sharp, detail-oriented people to be part of it.Role Overview:You will be responsible for identifying and organizing high-quality leads in the HORECA segment (Hotels, Restaurants, Cafs) and maintaining clean, accurate CRM data.Key Responsibilities:- Extract leads from Zomato, Swiggy, and Google Maps- Identify cafs, restaurants, cloud kitchens, and offices- Collect and verify contact details (phone, owner/manager)- Enter and maintain data in CRM (Zoho CRM)- Categorize leads (Hot / Warm / Cold)- Support sales team with clean and structured dataRequirements:- Good internet research skills- Basic understanding of Excel/Google Sheets- Attention to detail- Discipline in data entryWhat We Look For:- Fast learners- Organized thinkers- People who can handle repetitive work with consistencyCompensation:- Fixed salary + performance-based incentivesGrowth Path:Lead Generation
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  • 1 - 2 yrs
  • Ahmedabad
Customer Service Representative Customer Relationship Outbound Calling Internal Communication Customer Service Voice Process Outbound Sales Customer Calling English Language
1. Call Handling & Productivity Make outbound calls as per daily targets. Maintain required calls per hour and login adherence. Ensure maximum connect rate and efficient dialing. 2. Lead Qualification / Conversion Effectively pitch the campaign (AFFF / PFAS / RBX or relevant process). Identify eligible leads based on defined criteria. Transfer qualified calls or close leads as per process requirement. Maintain strong follow-up on interested prospects. 3. Quality & Compliance Follow approved scripts and call flow strictly. Ensure compliance with US regulations (DNC, consent, disclaimers, etc.). Maintain accurate and complete data entry in CRM. Avoid misrepresentation or false commitments. 4. Customer Interaction & Experience Handle conversations professionally with US customers. Build rapport, listen actively, and respond clearly. Address objections confidently and politely. Ensure positive customer experience on every call. 5. Data Accuracy & Documentation Update CRM with correct call dispositions. Capture all required lead details without errors. Maintain proper notes for follow-ups and call backs. 6. Adherence & Discipline Follow shift timings, break schedules, and attendance policies. Maintain dialer/login adherence. Be available during working hours with minimal idle time. 7. Performance Improvement Act on feedback shared by TL/QC.Improve call quality, conversion rate, and communication skills.Participate in training and coaching sessions.8. Team ContributionCollaborate with team members to achieve floor targets.Share best practices and successful pitch techniques.Maintain a positive and performance-driven attitude.Interested Candidates can reach outContact - 9023636210Email - hr@focuseliteweb.com
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Sales Executive Customer Sales Representative Customer Sales Specialist Sales Executive
Key ResponsibilitiesLead Generation: Actively seeking out new sales opportunities through cold calling, networking, and social media.Needs Analysis: Conducting meetings with potential clients to evaluate their needs and handle objections effectively.Product Demonstration: Delivering professional presentations and demonstrations on the benefits and features of the product/service.Negotiation & Closing: Preparing and delivering appropriate presentations on products and services, negotiating prices, and closing sales deals.Relationship Management: Maintaining thorough knowledge of the portfolio and providing high-quality after-sales support to ensure customer retention.Market Research: Gathering feedback from customers or prospects to share with internal teams for product improvement and staying updated on competitor activity.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Satna
Cultural Awareness Listening Skills Product Knowledge Multitasking Problem-solving Resilience Sales Skills Teamwork
As an Airline Customer Service Representative based in Satna, you will play a critical role in ensuring a smooth and enjoyable travel experience for our customers. You will be the first point of contact for passengers and will assist them with their inquiries, concerns, and ticketing needs.Key Responsibilities:- **Assist Passengers**: Greet and help passengers with check-in procedures, answering questions about flights, and providing information about airline services.- **Manage Reservations**: Handle booking changes, cancellations, and rebookings efficiently to meet passenger needs while adhering to airline policies.- **Issue Tickets**: Process ticket sales and issue boarding passes, ensuring that all transactions are accurate and comply with regulations.- **Address Concerns**: Listen to passenger complaints or issues and work to resolve them effectively while maintaining a positive attitude.- **Coordinate with Staff**: Collaborate with other airport personnel to ensure smooth operations and communicate relevant information to team members.Required Skills and Expectations:- Strong communication skills are essential to interact effectively with diverse passengers and provide clear assistance.- A customer-focused attitude is critical to ensure high levels of satisfaction and create a welcoming atmosphere.- Basic computer skills help with ticketing systems, managing reservations, and handling passenger information.- A willingness to learn and adapt in a fast-paced environment is important, especially as you gain experience in the airline industry.- Candidates should be reliable and punctual, demonstrating a commitment to the role and the services provided to travelers.
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Opening For Medical Sales Representative

Sunshine Manpower Solution And Services

  • 1 - 2 yrs
  • 5.0 Lac/Yr
  • Raipur
Target Achievement Negotiable Instruments Customer Management Team Coordinator
Job Titlle- Medical Sales RepresentativeJob Loacation- Raipur, chattisgarhExperience ; 1 to 2 Year in Cardio & Diabetic segment (Mandatory)Roles & ResponsibilitiesPromote and sell the companys Cardio and Diabetic portfolio to Cardiologists, Diabetologists, and General Physicians. Build and maintain long-term professional relationships with Key Opinion Leaders (KOLs) and institutional stakeholders Consistently meet or exceed monthly and annual sales volume and value targets. Monitor competitor activities, market trends, and pricing strategies to provide actionable feedback to the management team.Conduct high-quality scientific presentations and product demonstrations to doctors and paramedical staff. Maintain accurate records of daily calls, chemist availability, and stockist inventory through CRM/Reporting tools.Qualification & SkillsBachelors degree in Pharmacy (B.Pharm), Science (B.Sc), or a related field. Exceptional verbal and written English communication skills.Proven ability to influence prescribing habits through ethical and scientific promotion. High energy levels, polished presentation skills, and a strong work ethic.Deep understanding of cardiovascular diseases, diabetes management, and the relevant pharmacological treatments.
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  • 0 - 4 yrs
  • Vadodara
Cold Calling B2B Sales
Make outbound calls to prospects from lead lists or company-generated databasesFollow up on leads to nurture them and drive conversionsMaintain accurate records in the CRM system and track lead progressRequirements:Excellent English communication (written and Verbal)Experience: 05 years. Freshers are encouraged to apply.Age limit: 18 to 30 years.Open to all educational backgrounds. Graduation is not required.Willingness to work in the night shift (US hours).Candidates must be based in Vadodara, and if not, be open to relocation
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  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Congress Nagar Nagpur
Outbound Calling Customer Support English Language Customer Service Outbound Sales Customer Relationship
Handle inbound & outbound calls in a professional manner Resolve customer queries, complaints, and requests effectively Provide accurate information about products/services Maintain proper call records and update CRM systems Ensure high levels of customer satisfaction and service quality Follow communication scripts and company guidelines Meet daily/weekly performance targets and KPIs Coordinate with internal teams for issue resolution Maintain confidentiality of customer information Adapt to night shift schedules and work discipline
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Gorwa Vadodara
English Communication Interpersonal Skills Customer Sales Tele Marketing Sales Tele Sales Customer Relationship Outbound Process Voice Process B2c Sales Handling Customers BPO Call Center Customer Care
Job description:Make outbound calls to prospects from lead lists or company-generated databases.Clearly explain product/service features, benefits, pricing, and any current offers to potential customers.Persuade prospects to purchase products or services, ensuring a high conversion rate.Successfully convert qualified leads into sales.Accurately maintain and update customer details in the CRM system.Excellent spoken English is mandatory.Age limit: 18 to 30 years.Open to all educational backgrounds. Graduation is not required.Willingness to work in the night shift (US hours).Candidates must be based in Vadodara, and if not, be open to relocation.Experience: 0 - 5 years. Freshers are encouraged to apply.Perquisites:Five-day work week (Monday to Friday)Fixed weekly offs (Saturday and Sunday)No rotational shifts consistent working hoursAttractive fixed salary with uncapped incentivesJob Types: Full-time, PermanentShift availability: Night Shift (Required)Work Location: In person
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Medical Representative - Jabalpur

Sunshine Manpower Solution And Services

  • 1 - 3 yrs
  • 4.8 Lac/Yr
  • Jabalpur
Strategic Planning Field Sales Customer Relationship
Job Title : Medical Representative (MR)Job Experience : 12 years in Cardio & Diabetic segment (Mandatory)Job Location : JabalpurRoles & Responsibilities : Achieve monthly primary and secondary sales targets. Build and maintain strong professional relationships with Key Opinion Leaders (KOLs).Ensure 100% coverage of hospitals and clinics in the assigned territory. Present clinical data and benefits of the Cardio-Diabetic portfolio effectively.Qualification & Skills:Specialized Segment Knowledge (Cardio-Diabetic)In-depth understanding of Cardio-Diabetic molecules (e.g., Telmisartan, Metformin, Gliptins, Statins).Ability to negotiate with stockists and distributors regarding margins and inventory.Proficiency in detailing products using visual aids or digital tablets with high scientific accuracy. Efficiently planning daily calls to ensure maximum doctor coverage and minimum travel fatigue.Keeping track of competitor activities, new launches, and pricing strategies in the HQ.
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Customer Service Representative [pharma Endo Division]

Sunshine Manpower Solution And Services

  • 2 - 4 yrs
  • 3.8 Lac/Yr
  • Mumbai
Medical Devices Sales Process CRM Sales Good Communication Skills Field Service Negotiation Skills Target Marketing
Job Title: Customer Service Representative [ Pharma ENDO Division ]Location: Mumbai, WestExperience: 24 years (Sales/Marketing; Hospital , Healthcare & Medical and Surgical Industry preferred)Job Summary:We are seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team. The role involves engaging with healthcare professionals, providing accurate product information, and supporting them with effective solutions during surgical procedures. The ideal candidate will have a science or pharmacy background, strong selling skills, and the ability to build long-term customer relationships that drive growth and market presence.Key Responsibilities (KRAs):Provide accurate and effective communication to existing and prospective customers regarding products and their applications in various stages of surgical procedures.Develop and maintain long-term customer relationships to increase satisfaction, loyalty, and confidence in the company as a trusted partner.Collect field-level data and provide valuable market insights as required.Identify customer needs, present appropriate solutions, and close sales calls to achieve territory sales targets.Support and execute market creation initiatives under the guidance of the companys Account Manager.Ensure effective distribution management and maintain strong coordination with channel partners.Skills & Qualification :Self-motivated with a proactive approachGraduation Completed in B.SC, B.Pharma , D.Pharma.Excellent communication and interpersonal skillsStrong core selling skills with the ability to achieve targetsGood customer relationship management (CRM) skillsAbility to work independently and as part of a team
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Customer Service Representative

Sunshine Manpower Solution And Services

  • 2 - 4 yrs
  • 4.5 Lac/Yr
  • Gorakhpur
Communication Skills Customer Support Corporate Social Responsibility Sales Marketing MR Executive Medical Representative Operation Theatre Customer Service Walk in
CSR- Customer Service RepresentativeJob description / KRAs: Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice Responsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targets Ability to drive market creation initiatives under the guidance of company account manager Responsible for maintaining effective distribution managementEducation:Minimum qualification: Graduation (science, pharmacy background preferred)Required experience:2-3 years post-graduation; experience in sales/marketing & in the healthcare and surgical industry preferred Mandatory skills: Self motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management Skills Desired skills: Basic internet skills Ready to work in an Operating Theatre environment Exposure to healthcare business Should be willing to learn clinical aspects of company products & their applications in various surgeries
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Pune
Calm Under Pressure Listening Skills Product Knowledge Multitasking Problem-solving Cultural Awareness Empathy Resilience Sales Skills Teamwork Communication Adaptability Organizational Skills
As an Airline Customer Service Representative in Pune, you will be the first point of contact for our passengers, helping them with their travel queries and ensuring a smooth experience from check-in to boarding.Key Responsibilities:- Assist Customers: Provide information on flight schedules, ticket bookings, and travel policies to help passengers plan their journeys effectively.- Handle Inquiries: Respond to customer questions via phone, email, or in-person, ensuring timely and accurate information is given.- Manage Reservations: Help customers with booking changes, cancellations, and any special requests, ensuring their needs are met with care.- Resolve Issues: Address and resolve any travel-related problems or complaints, always striving for a positive outcome and enhancing customer satisfaction.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring data is updated and organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both spoken and written, to interact with diverse customers. A friendly and professional demeanor is essential, as you will be addressing various concerns and providing assistance. Strong problem-solving skills are crucial to handle unexpected situations and customer issues effectively. Candidates must also be detail-oriented and organized to manage reservations and maintain accurate records. A minimum education of completing 12th grade is required, and while prior experience is not necessary, a willingness to learn and adapt is important for success in this role.
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for a dedicated Airport Executive to join our team in Bhubaneswar. This role is ideal for individuals who are eager to start their career in the aviation industry. As an Airport Executive, you will be responsible for ensuring a smooth experience for travelers at the airport.Key Responsibilities:- **Passenger Assistance:** Provide help to passengers with check-ins, boarding, and luggage handling to ensure a pleasant travel experience.- **Information Services:** Offer accurate information to travelers about flights, terminal services, and airport facilities, promoting customer satisfaction.- **Managing Documentation:** Assist in verifying travel documents and boarding passes to facilitate a secure boarding process for flights.- **Coordination with Airlines:** Work closely with airlines to communicate passenger needs and ensure that operations run smoothly.Required Skills and Expectations:Candidates should have a positive attitude and excellent communication skills to interact effectively with passengers and staff. Attention to detail is essential, as you will handle important documents and manage passenger queries. Being a team player is crucial, as you may work with various departments to ensure all tasks are completed efficiently. A willingness to learn and adaptability in a fast-paced environment is expected. The ideal candidate should have passed their 10th grade and possess a strong commitment to customer service.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is ideal for individuals who have completed their 10th grade and are eager to start a career in the airport and travel industry. The position requires no prior experience, making it a great opportunity for recent graduates.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers at the airport and provide them with information regarding flight schedules, services, and other inquiries.- **Assisting with Check-ins:** Help passengers during the check-in process by ensuring they have the correct documents and boarding passes.- **Handling Baggage:** Aid passengers with their baggage, including checking in their luggage and guiding them to baggage claim areas.- **Providing Directions:** Give clear directions to passengers regarding airport facilities such as lounges, restrooms, and boarding gates.- **Resolving Issues:** Address and resolve any passenger concerns or issues that may arise, ensuring a positive travel experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to effectively interact with passengers and provide assistance.- **Customer Service Orientation:** A friendly attitude and willingness to help are crucial for creating a pleasant experience for travelers.- **Attention to Detail:** Ability to accurately handle information and paperwork, ensuring all processes comply with regulations.- **Team Player:** Working well with colleagues and airport staff is important to maintain smooth operations.- **Problem-Solving Ability:** Quick thinking and proactive problem-solving skills are necessary to handle unexpected situations.Join us to become a vital part of the air travel experience!
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.
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Medical Representative - Full Time - Freshers

Lakshmi North East Solutions (LNES)

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Guwahati
Medical Sales Pharmaceutical Sales Product Promotion Sales Target Customer Relationship Management Market Knowledge Product Demonstration Customer Support Market Research Sales Reporting Regulatory Compliance Customer Feedback Healthcare Providers Sales Strategies Medical Marketing Industry Trends Sales Presentations
- Promote and sell the companys wound care products to healthcare professionals, including doctors, nurses, and pharmacists.- Conduct product demonstrations and provide detailed information on the benefits, features, and usage of wound care products.- Establish and maintain strong professional relationships with key healthcare providers, hospitals, clinics, and pharmacies to drive sales and increase brand awareness.- Stay updated with the latest developments in the pharmaceutical and wound care industry, including new treatments, products, and regulations.- Achieve sales targets and objectives set by the company, monitoring progress regularly and adjusting strategies as needed.- Maintain accurate records of sales activities, customer interactions, and product inventory. Submit regular reports to the sales manager and other relevant teams.- Provide ongoing support and educational material to healthcare providers regarding best practices for wound care treatments.- Gather and report information on market trends, competitor activities, and customer feedback to assist in developing sales strategies and improving product offerings.- Participate in healthcare events, workshops, seminars, and conferences to promote the companys products and stay informed about industry advancements.- Organize and conduct product training sessions, lunch-and-learns, and other promotional activities for healthcare professionals.- Ensure all promotional activities and interactions comply with the pharmaceutical industry's ethical standards and regulations.- Collaborate with the marketing, research and development, and sales teams to align on strategies, gather customer insights, and improve product offerings.- Address customer inquiries, complaints, and product-related concerns in a professional and timely manner.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Asansol
Product Knowledge Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Patience Adaptability Organizational Skills Airport Customer Service
As an Airline Customer Service Representative in Asansol, you will play a vital role in enhancing our passengers' travel experience. Your primary focus will be on assisting customers with their travel needs and providing excellent service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer calls and messages from passengers with questions about flights, bookings, and travel policies, ensuring they receive clear and accurate information.- **Assist with Flight Reservations:** Help customers book new flights, change existing reservations, and provide fare information, making the process smooth and efficient.- **Handle Complaints and Issues:** Address customer complaints promptly and professionally, working to resolve issues and ensure customer satisfaction.- **Check-In Support:** Guide passengers through the check-in process, whether in person or over the phone, ensuring all necessary documents are prepared and available.- **Provide Travel Information:** Offer information on flight schedules, boarding procedures, and luggage policies, helping passengers better understand their travel plans.**Required Skills and Expectations:**Candidates should possess strong communication skills, as you will interact with diverse customers. A friendly demeanor and patience are essential for handling various customer inquiries and complaints. Basic computer skills are necessary to use our reservation systems efficiently. Applicants should be reliable, able to work in a fast-paced environment, and be willing to learn. A minimum educational requirement is completing the 10th grade. Prior experience in customer service is a plus, but not mandatory, as on-the-job training will be provided.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Kolkata
Product Knowledge Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative based in Kolkata, you will be the first point of contact for our passengers, helping them with their travel needs. This is a full-time position that requires you to be present in the office.**Key Responsibilities:**- **Assist Passengers:** Provide help to travelers with booking, changing, or canceling their flights, ensuring they have all the necessary information for their journey.- **Handle Inquiries:** Respond to questions about flight schedules, ticket prices, and policies, ensuring that passengers receive accurate and helpful information.- **Resolve Issues:** Address any concerns or complaints from customers effectively, aiming to find quick and satisfactory solutions to enhance their travel experience.- **Manage Check-ins:** Facilitate the check-in process for passengers, guiding them through procedures and ensuring their baggage is handled properly.- **Support Team:** Work closely with other team members to maintain an efficient service flow and help create a positive team environment.**Required Skills and Expectations:**- Strong communication skills are essential to interact with passengers clearly and professionally.- A customer-focused attitude is crucial, as the role requires understanding and addressing customer needs.- Basic computer skills are necessary to manage bookings and access information efficiently.- A positive and friendly demeanor will help create a welcoming atmosphere for travelers.- Being able to work in a fast-paced environment and handle multiple tasks is important for success in this role. This position is suitable for candidates with zero to one year of experience who have completed at least the 10th grade.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Siliguri
Calm Under Pressure Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Cultural Awareness Listening Skills Multitasking Problem-solving Product Knowledge Language Skills Empathy Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
As an Airline Customer Service Representative, you will play a critical role in ensuring a pleasant travel experience for our customers. Your primary focus will be on providing exceptional service and support for all airline-related inquiries.**Key Responsibilities:**- **Customer Assistance:** Greet customers warmly and assist them with their travel needs, including ticket booking, flight changes, and cancellations, ensuring they have all the information they need.- **Issue Resolution:** Address customer complaints or issues effectively by listening carefully and providing appropriate solutions to enhance customer satisfaction.- **Information Management:** Provide accurate information about flight schedules, baggage policies, and payment options, helping customers make informed decisions about their travel.- **Data Entry and Documentation:** Maintain accurate records of customer interactions and transactions, ensuring that all data is updated in the companys systems.- **Collaboration with Team:** Work closely with other team members to handle peak times and ensure a smooth operation, fostering a team-oriented environment.To succeed in this role, you should have excellent communication and interpersonal skills, allowing you to interact positively with customers. A friendly demeanor and a problem-solving attitude is essential. Basic computer skills are necessary to manage reservations and coordinate with airline systems. A willingness to learn and adapt, along with a commitment to delivering high-quality service, will help you thrive in this position. Being punctual and reliable is also critical in this full-time role based in Siliguri.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an Airline Customer Service Representative to join our team in Gurgaon, India. In this role, you will help passengers with their inquiries and provide support throughout their travel experience. This is a full-time position ideal for individuals with 0 to 2 years of experience.Key Responsibilities:- Assist Passengers: You will greet customers warmly and address their questions or concerns about flights, bookings, and luggage.- Handle Bookings: Help customers make, change, or cancel flight reservations using our booking system.- Provide Information: Offer detailed information about flight schedules, fares, and airline policies.- Resolve Issues: Calmly assist customers in resolving any problems they may face, such as flight delays or cancellations.- Support Team: Collaborate with colleagues to ensure smooth service delivery and a positive experience for every passenger.Required Skills and Expectations:Candidates should possess strong communication skills to effectively interact with customers and provide clear information. A friendly and patient attitude is essential to handle inquiries and complaints professionally. Familiarity with computers and booking software is a plus, but training will be provided. You should be able to work in a fast-paced environment and manage multiple tasks efficiently. Punctuality and reliability are critical, as timely customer service is vital in the airline industry. Being a team player and displaying empathy will help you succeed in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Lucknow
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an Airline Customer Service Representative in Lucknow, India. This entry-level position is perfect for individuals passionate about providing excellent service in a dynamic environment. The role involves assisting passengers and ensuring a smooth travel experience.Key responsibilities include:- Assisting Passengers: Greet and assist customers with their inquiries about flights, bookings, and airline services to ensure a pleasant experience.- Handling Reservations: Support customers with booking flights, making changes to itineraries, and processing cancellations with accuracy.- Problem Resolution: Address passenger complaints and issues promptly, providing effective solutions while maintaining professionalism at all times.- Information Provision: Provide essential flight information, including schedules, delays, and baggage policies to keep customers informed and satisfied.- Administrative Duties: Perform clerical tasks such as data entry and maintaining accurate records to streamline operations.Required skills and expectations include:- Strong Communication Skills: Candidates must have clear verbal and written communication skills to effectively assist customers and convey information.- Customer Service Orientation: A friendly and patient demeanor is essential, as the role involves interacting with diverse individuals and addressing their needs.- Basic Computer Proficiency: Familiarity with computer systems and software will help in managing reservations and handling inquiries efficiently.- Team Player: Ability to work well within a team, fostering a supportive environment for both colleagues and customers.- Reliability: Attendance and punctuality are crucial, as the role requires consistent in-office presence to serve customers effectively.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Chandigarh
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are seeking an enthusiastic Airline Customer Service Representative in Chandigarh. This role is ideal for individuals who are passionate about assisting travelers and ensuring a pleasant journey. As a Customer Service Representative, your key responsibilities will include assisting passengers with ticket bookings, changes, and cancellations. You will provide information about flight schedules, check-in procedures, and baggage policies, ensuring customers have all the details they need for a smooth journey. Handling customer inquiries and complaints effectively will also be part of your role, where you will listen carefully and provide solutions to ensure customer satisfaction.To excel in this position, you must have excellent communication skills, both in Hindi and English, to interact with a diverse range of passengers. Strong problem-solving abilities are essential for addressing customer issues effectively. You should be friendly and approachable, providing a positive experience for every traveler. Candidates need to be comfortable working in a fast-paced environment and should be able to multitask efficiently. A willingness to learn and adapt is crucial, especially if you have little to no prior experience in customer service. Attention to detail and the ability to stay calm under pressure will help you succeed in this role. We look forward to meeting individuals who are eager to make a difference in the travel experience of our customers.
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