We are seeking a dedicated Customer Support Representative to join our team in Amritsar. This position is ideal for individuals with a passion for helping customers and a willingness to learn. You will play a crucial role in ensuring customer satisfaction and enhancing our service y Responsibilities:nn1. Respond to Customer Inquiries: Engage with customers via phone, email, or chat, providing clear and helpful responses to their questions or 2. Provide Product Support: Assist customers in understanding our products and services, ensuring they make the best use of our 3. Resolve Issues: Identify customer problems and work towards timely resolutions, ensuring a positive experience for every 4. Document Customer Interactions: Accurately record customer questions, issues, and feedback in our systems to support continuous 5. Collaborate with Team Members: Work closely with colleagues to share insights and solutions, fostering a supportive team quired Skills and Expectations:nnCandidates should have a minimum educational qualification of 12th pass and possess excellent communication skills. You should be confident in interacting with customers and have a problem-solving mindset. Basic computer proficiency is essential for maintaining records and documentation. A positive attitude and the ability to work well in a team are key to your success in this role. Whether you are experienced or just starting your career, a commitment to providing exceptional customer service is a must.
Experience
0 - 3 Years
No. of Openings
33
Education
12th Pass
Role
Customer Support Representative
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF, Travel Allowance (TA), Health Insurance, Food/Meals, Accommodation, Two-way Cab