Interview For Customer Service Representative || B.A - Freshers

People Empowerment Consulting

0 - 2 Years
100 Openings
1.0 - 2.0 Lac/Yr
Posted 2 days ago
Online interview
Ludhiana

Key Skills

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Inbound Technical Services Inbound Process Inbound Voice Process Customer Calling Good Communication English Language Outbound Sales

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Job Description

Position: Customer Service Associate (Male & Female)

Experience: Freshers can apply

Openings: 100 Positions

Salary: LPA (in-hand)

Preferred: Local candidate

Qualification Required:

Diploma / Degree / Certification in Computers

Key Requirements:

Good communication and convincing skills in English

Basic knowledge of E-mail and MS-Excel

Job Responsibilities:

Contact potential or existing customers to inform them about products or services using scripts

Answer customer questions regarding products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when required

Enter and update customer information in the database

Take and process orders accurately

Handle customer grievances to maintain the companys reputation

Keep records of calls, sales, and other useful information

Experience
0 - 2 Years
No. of Openings
100
Education
B.A, B.C.A, B.B.A, B.Com
Role
Customer Service Representative
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About People Empowerment Consulting

People Empowerment Consulting is driven by a group of experienced and knowledgeable individuals passionate about helping candidates find the right jobs and connecting employers with talented people. We are highly determined to provide the best service possible and to establish a strong foothold in the industry. We emphasize developing healthy, strong relationships between candidates and employers. We listen patiently to their requirements and work closely with them to find the right fit.We are a Noida-based recruitment company offering domestic and overseas jobs and employment opportunities to pursue careers in India and abroad. We have designed to assist job hunters in finding suitable work that meets their needs and qualifications.