Customer Representative Job Vacancies in Mohali

Customer Care is a service provided by a company to assist customers before, during, and after purchasing a product or service. The main goal of customer care is to ensure customer satisfaction by resolving issues, answering questions, and providing accurate information in a professional and timely manner.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Minimum 1 year of International Voice Process experienceExcellent communication skillsComfortable working in night shifts100+ Openings Available!Salary up to 5 LPAAttractive Quarterly IncentivesFree Cab Facility (both sides)Subsidized MealsPrime Office Location Mohali Same-day Selection Process No long interview rounds!

Primefox Infotech is seeking candidates for the role of Customer Service Representative to join our dynamic lead generation team. If you're a self-motivated individual with excellent English communication skills, this could be the perfect opportunity for you!Skills Required:1. Excellent English communication skills2. Strong interpersonal skills3. Adaptive and quick learner4. Good, smooth, calm, enthusiastic communicatorResponsibilities:1. Generating high-quality leads following established SOPs2. Utilizing rebuttal techniques to address customer queries3. Making outgoing calls to generate new leads4. Developing a strong understanding of product scripts and rebuttals to facilitate lead generationDesignation: Customer Service RepresentativeCompensation:Competitive salary: 24,500 CTCLucrative daily incentive planLocation: Sector 74, Mohali (WORK FROM OFFICE)Working Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification: Bachelors degree in Marketing/Business Administration or equivalent.Requirements:FRESHERS with EXCELLENT communication skills are encouraged to applyInterested candidates, please send your CV to: hrg@primefoxinfotech.com or Whatsapp your CV on 7717494870For inquiries call: 771-749-4870Walk-in Interviews:12 PM to 6 PM (Monday to Friday)Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055Job Types: Full-time, Permanent, FresherSchedule: Fixed night shift US shiftSupplemental pay types: Performance bonus, Yearly bonusExperience: Freshers or 1 year (Preferred)Language: English (Required)Shift availability: Night Shift (Required)Work Location: In personSpeak with the employer +91 7717494870

Jobs in international bpo , urgent hiring

Handle and respond to customer emails, providing updates as needed (Drayage Shipment).Manage load acceptance and appointment bookings via email.Provide customers with ETA updates.Possess knowledge of tracking and tracing shipments.Proficient in using TMS (Transportation Management Systems).Experience in handling drayage shipments.Strong verbal and written communication skills.Excellent problem-solving and decision-making abilities.Understanding of the trucking industry.Maintain attention to detail and accuracy.Ability to multitask and prioritize tasks effectively.Prior experience in logistics customer service is required.Worked in Canada base trucking company.Having a good knowledge of Drayage Shipment.Having knowledge of Rail Terminals.

Hiring Update!Multiple openings in Domestic Voice Process!Salary: 12,000 - 15,000 (in-hand+ctc)Requirements:- 12th pass (minimum)- Freshers and experienced welcome!- Good English communication skillsWalk-in interviews welcome!Location: Mohali, Sector 67, Dibon Building, 3rd Floor3rd Floorsagar@bldoutsourcing.comContact No- 6283175748

we are hiring for the customer support executive required good communication skills in English required immediate joiners shift will be rotational off will be rotational salary 13k to 15k

Position Overview:We are seeking dedicated individuals to join our team as Airport Ground Staff. The successful candidates will be responsible for a variety of tasks related to ground operations, including aircraft handling, passenger assistance, and ensuring the smooth flow of operations on the ground.Key Responsibilities:Provide excellent customer service to passengers and airline personnel.Assist with aircraft arrival and departure procedures, including marshalling, aircraft towing, and positioning.Handle baggage and cargo, including loading and unloading from aircraft and baggage sorting.Perform safety checks on equipment and vehicles used in ground operations.Coordinate with airline representatives and other ground staff to ensure timely and efficient operations.Assist passengers with boarding and disembarking aircraft, including providing wheelchair assistance when required.Maintain cleanliness and orderliness of the terminal and gate areas.Adhere to all safety and security regulations, including proper use of personal protective equipment (PPE).Respond to emergencies and incidents as directed by supervisory personnel.Qualifications:High school diploma or equivalent.Ability to work effectively in a fast-paced, dynamic environment.Excellent communication and interpersonal skills.Strong attention to detail and ability to follow instructions closely.Willingness to work irregular hours, including evenings, weekends, and holidays.

Candidate should be very good in EnglishCandidate should have knowledge of computers.Candidate should be pro active.

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team

Greetings for the day!We are immediately hiring for the role of Customer Care Executive (agent level)Job Location- Mohali (Industrial Area Phase 8), Punjab (Strictly work from office)Key Roles & Responsibilities Understand customer queries and respond to it ensuring that all queries/concerns are answered. Answers their questions in a clear and concise manner using full sentences without grammatical and spelling errors. Respond to customers in the prescribed format given by the client.Process Type: International Non-Voice (chat plus email) premium process.Pay Structure Freshers (graduates) - Up to 3 LPA + 10 %gross as incentives. Experienced - Up to 3.7 LPA + 10 % gross as incentives.Eligibility Excellent English communication skills required (both spoken and written). Any graduates or student pursuing graduation can (with NOC from college) can apply. Candidate must be willing to join on immediate basis. As we only conducting face to face interviews at the moment so the candidate must be willing to visit us at our office in Mohali, no telephonic or virtual interviews will be taken.

Urgent Requirement candidates for international bpo jobsQualification graduationEnglish Speaking fluent5 days workingNight shift JobCab facilities

We are looking for experienced as well as experienced & qualified FREIGHT BROKER for our US based logistics company with excellent communication skills, Goals to achieve & Good knowledge of communicating with shippers, customers and drivers.Generate leads and attract new prospects and develop a sales pipeline of shippers.Identify and select reputable and safe carriers to insure the highest quality service for accounts and their shipping lanes.Provide customers with shipping quotes.Knowledge of POWER DAT, TRUCK STOPAssist to prepare carriers for loads.Collaborate with shippers, carriers and dispatchers to manage scheduled collections and drop-offs.Maintain communication with customers and carriers on transit times, appointment times and current locations of trucks in transit. Verify when deliveries were made.Maintain current knowledge of freight carrier services and be effective in attracting new customers and ensuring customer retention.Required Experience, Skills and QualificationsGood written and verbal communication skills are essential.Salary: INR 18,000.00 - INR 25,000.00 per monthJob Location: MohaliJob Types: Full-time

Job Description For Telesales/Telecallers Executive:Job Opening with Deep Ayurveda, We require a young and dynamic Tele Sales Executive for its online sales operation. Candidate having experience in telecalling and managing online customer queries related to our products and services. The candidate should be fluent in English and the local language and have good communication skills to close the sale.Key Responsibilities:Responsible for handling inbound & outbound calls and regular follow up on leads assigned.Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.Selling wellness products over the phone and achieve the targeted sales numbers & value, set quality parametersUnderstand the Customer requirements and Explaining the product features in detail and how to use the wellness packages.Address all the issues / grievances of customers and provide the right customer experience.Capture the insights from customer interactions and share it with the internal team.Strictly adhere to the process requirementsSkill and Competencies required:Business Knowledge Process KnowledgeWellness Product KnowledgeCustomer OrientationLanguage skills English / Regional languageTelemarketing / Selling SkillsBasic computer skills MS Excel, WordBehavioral:Values Integrity / Honesty / RespectCommunication Oral & Written skills / ListeningExecutive PresenceBusiness / Telephone EtiquetteInfluencing SkillsEmpathySelf-driven / InitiativeAbility to manage stressWillingness to learnExperience:Minimum 1-2 years experience in Sales of ayurvedic pharma products, OTC, Ayurveda medicine.Job Type: Full-timeJob Location: MohaliSalary: 15k-18k per month + Variable monthly, Quarterly, and Yearly incentive.

Greetings from Talentport!We are hiring Customer Service Representative for a leading BPO .An amazing opportunity for Fresher to kick start their career with a leading MNC BPO..Location -Mohali/Chandigarh (Work from office)Education qualification-12th passed/Graduate/Post graduateSalary- Upto 32K CTC (Based Upon Interview performance)Job description:-Customer Support - Voice & Non ProcessShould be fluent in terms of communication.Should be comfortable with Rotational Shift.Candidates has to resolve customer queries over the Call/ Email/ Chat.Required Candidate Profile:-Should be comfortable with Voice & Chat ProcessImmediate JoinerFull Time JobNote: Kindly share your resume on Whatsapp, we will try to pick your profile on priority.RegardsTalentport Team

Job Opening: Process Associate at Primefox InfotechLocation: Sector 74, Mohali (Work from Office)Working Hours: Fixed Working Hours (Night Shift),Fixed: Saturday/Sunday OffPrimefox Infotech is looking for enthusiastic FEMALE candidates to join our lead generation team as a Process Associate. If you have a passion for communication and are motivated to excel, this role might be for you!Excellent Opportunity for FRESHERS with excellent communication skills.Key Responsibilities :Generate high-quality leads in accordance with established SOPsUtilize rebuttal techniques to effectively address customer queriesMake outbound calls to acquire new leadsDevelop and master product scripts and rebuttals to enhance lead generationSkills Required :Exceptional English communication skillsStrong interpersonal abilitiesQuick learner with adaptabilityEnthusiastic and smooth communicatorCompensation :Competitive Salary: No bar for the right Talent / skill set + DAILY incentive planApplication Process :Send your CV to: mailto:hrg@primefoxinfotech.comWhatsApp your CV to: 7717494870For inquiries, call: 771-749-4870Walk-in Interviews :Monday to FridayLocation: C-205, 7th Floor, Industrial Area, Phase-8B, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055Job Types: Full-time, Permanent, FresherSupplemental Pay: Performance bonus, Yearly bonusExperience: Freshers or up to 1 year (Preferred)Language: English (Required)Work Location: In personNOTE: Only female candidates are required.Speak with the Employer: +91 7717494870