Customer Relationship Executive Graduate Jobs in Navi Mumbai

We are looking for a proactive and detail oriented Customer Executive Support to assist in freight forwarding operations, logistics. The roles involves shipment coordination, documentation support, Client communication and maintaining operational records to ensure smooth execution of export processes.

Marketing skills like communication, coordination, documentation. Finding new customers. Interaction with new customers. Continuously working for generating business and business development work

Job Description:- Good communication skills in Hindi and English- Good Thought process and Sales skills- Experience in outbound sales processes preferred- Knowledge of insurance or sales is an added advantage- Graduation is mandatory - Experience: 0-2 years

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

Attend and resolve Customer queriesFreshers or ExperiencedExcellent English Communication.

Manages customer interactions, resolves queries, and builds relationships to ensure customer satisfaction and loyalty.

1. Market Research & Analysis2. Lead Generation & Prospecting3. Sales Strategy Development4. Relationship Management5. Client Retention & GrowthSkills Communication and negotiation skills Ability to build rapport. Market knowledge Possess the ability to work well as a part of a team and independently.Education:Bachelors degree in chemical Engr/ Pharmaceuticals A masters degree is a plus.

Dear Connections,Greetings from Sutherland,This exciting opportunity is based in our Navi Mumbai office.To ensure seamless collaboration, candidates residing within a designated travel boundary will be considered. Urgent Hiring for Customer Service Voice and Non-Voice ProcessSutherland is hiring for International Voice and Non Voice ProcessShift Timings: 5 Days working with 24*7 Rotational Shifts and 2 Rotational Off.Salary: 18000 to 30000.HSC or Graduate freshers can apply.1 year of international BPO experience can also apply.Immediate Joiners can apply.Need experience in International Bpo of minimum 1 year on paper.Location: Airoli.Benefits Package: Robust benefits package/ net salary + lucrative incentives + Travel Allowance + Quarterly incentives + Overtime Bonus (Subject to different departments). Comprehensive medical insurance + Accident insurance.Education: Higher Secondary(12th Pass) (Preferred)Experience: -total work: 1 year (Required)International voice process: 1 year (Preferred)Language:English (Preferred)Location: Within Central line [Sion to Dombivli] & Harbour line [Wadala to Panvel].Some specified railway stations have a cut off of 1.5 kilometers Panvel, Kalyan and Dadar station.Remote work is not currently available for this position. Only candidates residing within the designated travel boundaries can apply.Address: 5th Floor, Liberty Tower, Kalwa Industrial Area Thane Belapur Road, Airoli, Navi Mumbai, Maharashtra 400708.

Mumbai, Bhayander

Multiple Processes Customer Service & Reminder Calls

Position- Customer Relationship ExecutiveWe are looking for Customer Relationship Executive (CRE) who will act as the first point of contact for customers interested in CIDCO homes. The position requires handling inquiries, resolving application-related issues, and coordinating with sales and operations teams. Responsibilities:- Act as the first point of contact for customers interested in CIDCO homes.- Provide detailed information about CIDCO housing schemes, locations, and the application process.- Assist customers in filling out online application forms and ensuring that required documents are submitted correctly.- Handle customer inquiries and resolve any issues related to the application process, including grievances post-launch.- Coordinate with the sales and operations team for smooth execution of the customer interaction process.- Support field activities within the designated cluster, requiring quick mobility on two-wheelers for in-person customer interactions.- Maintain accurate customer records and regularly update the system with new customer information and follow-ups.Qualifications and Requirements- Graduate in any discipline.- Proficiency in Marathi and English (spoken and written).- Must own a two-wheeler for quick movement between locations within the cluster.- Ability to work in rotational shifts with a formal dress code.Working Hours: - 9 Hours Flexible Shifts- Rotational shifts and one weekly day off.Location:- Navi Mumbai- South Mumbai- Western Mumbai- Kalyan Dombivli

Job Summary: We are seeking a motivated and detail-oriented Sales Operation Engineer to join our team. This entry-level position is ideal for fresh graduates who are eager to start their careers in a dynamic environment where they can learn and grow. The Sales Operation Engineer will support the sales team by optimizing operational processes, analyzing sales data, and ensuring efficient use of sales tools and resources.Key Responsibilities: Assist in the development and implementation of sales processes and procedures. Analyze sales data to identify trends, opportunities, and areas for improvement. Support the sales team with CRM management, including data entry, data cleansing, and reporting. Coordinate with different departments (e.g., marketing, finance, and product) to ensure seamless sales operations. Provide technical support to the sales team, including troubleshooting and resolving Help prepare sales presentations, proposals, and other customer-facing materials. Monitor and report on key sales metrics and KPIs. Contribute to continuous improvement initiatives within the sales operations function

On field sales executive's responsibility is to Sell and develop the market for construction chemical - BATTU across various districts surrounding Mumbai. The individual must have prior work experience in market development, distributor and retailer management, new customer onboarding, network development and strive to achieve maximum sales. The individual must be willing to learn and gain knowledge of the product, its functions and how the product is to be used. Must be proficient in using Web & Mobile applications and must have basic computer skills. Executive must be fluent in local language and should have a two-wheeler.DutiesThe On Field sales executive is expected to undertake the following duties:1. Develop comprehensive sales visit plan for the area assigned for sales and marketing.2. Travel extensively and independently to identify retailers and distributors in their respective sales region.3. To find, convince and to onboard new retailers this starts with identifying prospective retailers, approaching them to explain the companys products and convincing them to enroll with Vaam as an authorized retailer. 4. To meet all enrolled retailers regularly and maximize the number & quantity of the orders that they place with Vaam.5. To speedily & effectively resolve any complaints that any retailer or customer may have.6. To collect any outstanding payments owed by the retailer to Vaam.7. Visit under construction sites to provide demonstration of the product BATTU.8. Record all information on sales software & On-board customers into the company management system.9. Ensure complete handholding to the customer / retailer from booking of order, delivery, post sales feedback and payments.10. Collaborate, manage, and develop with sales teams. Experience:2 years and above. Previous experience in the construction industry preferred.Qualifications:Diploma or Graduate with good speaking skills. Local language proficiency is desired.

Customer Support Executive Location : Navi Mumbai Turbhe Qualification : HSC /Graduate Experience : 0 to 1 year Salary Upto 17000 in hand

Hiring for 50 client relationship officer Jobs in Navi Mumbai for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.E, B.Tech, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.Arch, M.B.A/PGDM, M.Ed with Good knowledge in Sales Executive,Customer Relationship Executive,Inside Sales Representative,Pre Sales etc.

Providing BPO jobs Domestic and International process Freshers and experienced both can apply

Role: - To manage the guests at the reception or front desk by greeting them, coordinating with the concerned people for meeting and providing excellent customer service.Responsibilities: - Maintain cordial relations with customers, welcoming clients in a friendly & professional way as they walk-in & exit the sales office. Filling in the walk-ins forms of clients and ensuring all details of guests are taken on the guest information form. Assigning a sales manager as approved by the site head. Handling booked clients and concerns in a efficient and timely manner. Ensure clients are attended on time. Assist the sales team with all required documents and providing any support required. Maintain database and MIS. Maintain the marketing collaterals and all support documents at site. Regular after-sales follow-up, and handle customer grievances, complaints and claims. Handling guest complaints and concerns in an efficient and timely manner. Coordination with housekeeping and pantry and to ensure that proper hospitality services are given to the clients/visitors. Maintain the basic hygiene system at site and responsible to upkeep of the sales office for better customer experience and to ensure that the sitting arrangement in overall office premises i.e. meeting room, conference room etc. are maintained in proper order. Handling the couriers. i.e. receiving & making the courier entries & delivering them to the right person. Should work closely with the sales Maintaining the stock of Pantry and stationery, to handle admin activities for the Sales office including petty cash. Coordinating and multitasking job duties in a busy environment.Desired Profile: - Candidate should be a female with graduation in any field age between 21 to 25 years. Has at least one year experience in guest relations or customer relations. Has excellent communication skills, both verbal and written. Has excellent coordination and organizing skills.

Job Description :-Were looking for a Customer Support Executive who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!Customer Support Executive Duties:Maintain excellent customer satisfaction and review support tickets for appropriate resolutionProvide customer support through phone and chatWork with other departments to resolve customer issues in a timely mannerServe as a point of contact for customer support and complaintsProactively identify, investigate, and resolve recurring customer support issuesMaintain appropriate documentation and records of customer interactionsMaintain appropriate files regarding each customer interactionProactively gather and utilize customer feedback and suggestionsReview customer satisfaction reports to ensure customers are satisfied with the support they receiveContribute to the development of future customer support processesCommunicate effectively with peers and managersCommunicate to customers during outbound phone callsVerifies customer requests are accurate and consistentCustomer Support Executive Responsibilities:Answer inbound customer callsHandle renewals and cancellationsProvide account information and statusProvide workflow assistanceManage all customer issues and requestsDevelop and improve customer experienceWork with IT and Finance teams to resolve customer issuesManage complaints

Manage The Incoming CallsIdentify And Assess Customers Needs To Achieve SatisfactionBuild Sustainable Relationships And Trust With Customer Accounts Through Open And Interactive CommunicationProvide Accurate, Valid And Complete Information By Using The Right Methods/ToolsAnalyzing Customer Needs And Recommending Products Based On Those Needs.Meet Personal/Customer Service Team Sales Targets And Call Handling QuotasHandle Customer Complaints, Provide Appropriate Solutions And Alternatives Within The Time Limits; Follow Up To Ensure Resolution Keep Records Of CustomerInteractions, Process Customer Accounts And File DocumentsFollow Communication Procedures, Guidelines And PoliciesTake The Extra Mile To Engage CustomersRequired Skills:Good Typing Speed.Good Communication Skill.Basic Computer SkillsDiscipline, Positive Attitude & Punctuality

Manage the Incoming Callsidentify and Assess Customers Needs to Achieve Satisfactionbuild Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communicationprovide Accurate, Valid and Complete Information By Using the Right Methods/toolsanalyzing Customer Needs and Recommending Products Based On Those Needs.meet Personal/customer Service Team Sales Targets and Call Handling Quotashandle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution Keep Records of Customerinteractions, Process Customer Accounts and File Documentsfollow Communication Procedures, Guidelines and Policiestake the Extra Mile to Engage Customersrequired Skills:good Typing Speed.good Communication Skill.basic Computer Skillsdiscipline, Positive Attitude & Punctuality

Manage the Incoming Callsidentify and Assess Customers Needs to Achieve Satisfactionbuild Sustainable Relationships and Trust with Customer Accounts Through Open and Interactive Communicationprovide Accurate, Valid and Complete Information By Using the Right Methods/toolsanalyzing Customer Needs and Recommending Products Based On Those Needs.meet Personal/customer Service Team Sales Targets and Call Handling Quotashandle Customer Complaints, Provide Appropriate Solutions and Alternatives Within the Time Limits; Follow Up to Ensure Resolution Keep Records of Customerinteractions, Process Customer Accounts and File Documentsfollow Communication Procedures, Guidelines and Policiestake the Extra Mile to Engage Customersrequired Skills:good Typing Speed.good Communication Skill.basic Computer Skillsdiscipline, Positive Attitude & Punctuality